Communication and Types of Communication Subject: Office Administration Teacher: Ms. Dwyer School: Jamaica College Grade: 10
Aug 22, 2015
Communication and Types of
Communication
Subject: Office Administration
Teacher: Ms. DwyerSchool: Jamaica CollegeGrade: 10
Which best explains the term communication?
a) Communication is the transfer o
f information from one person to
another, with hope of getting a
feedback.
b) Communication is talking to me
mbers of the class
c) Communication is transfer of inf
ormation among humans only.
What is communication?
• Communication is the transfer of information from
one person to another, with hope of getting a
feedback.
OR
• Communication is the act or process of using
words, sounds, signs, or behaviors to express or
exchange information or to express your ideas,
thoughts, feelings, etc., to someone else.
Types of Communication
• Oral Communication• Written Communication• Electronic Communication• Visual Communication
Oral Communication cont’d
Oral Communication is the process of verbally transmitting information and ideas from one individual or group to another. Oral communication can be either Formal or Informal.
Oral Communication cont’d
Examples of informal oral communication include: • Face-to-face conversations • Telephone conversations
Examples of formal oral communication:• Interviews • Conferences• Classroom lectures
Written Communication
Written communication is the type of communication used for complex information. It is also used when a record for future reference is needed.
Examples of written communication are:• business letters• memoranda • agendas • reports• questionnaires • notices.
Electronic Communication
Electronic Communication can be referred to as any communication that requires the use of technology.
Types of electronic channels are:• Teleconference• Videoconference• electronic mail (e-mail)• Voicemail• cellular phone
Visual Communication
Visual communication draws or attracts attention. It can be used to simplify and compare information as well as illustrate trends and ideas.
• Examples of visual communication are pictures: • charts and graphs• signals and signs• multi-media presentations • body language
N.B.
Detailed content is available on Edmodo for further reading.
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