Communication Across Generations Edith Johnston PhD LPC How To Life Consultants, LLC Erin Wright Communication & Development, Crested Butte Music Festival
Communication Across Generations
Edith Johnston PhD LPCHow To Life Consultants, LLC
Erin WrightCommunication & Development,
Crested Butte Music Festival
Welcome
Generation Overview
Traditionalists Baby Boomers Generation X Millennials Generation ZYears 1930 to 1946 1947 to 1964 1965 to 1984 1985 to 1994 1995 to 2012
Current Age 87 to 71 70 to 53 52 to 33 32 to 23 22 to 4
People Bob Dole Oprah Winfrey George Clooney Ashton Kutcher Kylie JennerElizabeth Taylor Bill Gates Jennifer Lopez Serena Williams Elle Fanning
Internet at Age 49 to 65 31 to 48 11 to 30 1 to 10 0
Traditionalists Baby Boomers Generation X Millennials
Understanding Perspectives
EXPERIENCE
Intergenerational Communication and Technology
PhoneYes: The only way to do businessNo: Invasion of privacyNot Sure: Easier to understand nuance
TextYes: Ease and convenienceNo: What’s that? UnprofessionalNot Sure: Difficult on small keyboard
EmailYes: Very clear + always have recordNo: Difficult to understand nuanceNot Sure: Respond when convenient
Perceptions of Methods:
55+ 25 to 34Phone: 12% 10%Email/Text: 28% 35%Face to Face: 60% 55%
What Do People Prefer?
If you’re not sure - just ask:What is the best way for me to
connect with you?
How to Connect Effectively:
1. Tell Millennials (everyone) to read the entire email.
2. If it’s short, text.
3. Use bullet points to break up and organize your information.
4. Be flexible! Adjust your style and methods to whom you are communicating.
Workplace, Productivity, Outcomes, Cohesive Team
Communication
DeBono’s Thinking Hats: Mindset and Cohesiveness White Hat
White is neutral and objective. The white hat is concerned with objective facts and figures.
Red Hat Red suggests anger (seeing red), rage and emotions. The red hat gives the emotional view.
Black Hat
Black is somber and serious. The black hat is cautious and careful. It points out the weaknesses in an idea.
Yellow Hat
Yellow is sunny and positive. The yellow hat is optimistic and covers hope and positive thinking.
Green Hat
Green is grass, vegetation, and abundant, fertile growth. The green hat indicates creativity and new ideas.
Blue Hat Blue is cool, and it is also the color of the sky, which is above everything else. The blue hat is concerned with control, the organization of the thinking process, and the use of other hats.
YOUR TURN
Essential in working together is UNDERSTANDING and ACCEPTANCE of
individual perspectives.
THANK YOU!