Communication

CommunicationJosh Lopez- Hawaii HOSA Vice President

Communication 1st Impressions Tips for Effective Communication Listening Modes

1st Impressions G ________ using your (_______),(_______), and

(_______) N ______ always use your (_______) and

(_______)  A ______ use your (_______), (_______) or

(_______) to give you (_______)  P ______ or (_______). It lets people

understand your(_______(s) for asking for their (_______) & it projects (_______)

1st Impressions G reet using your (_______),(_______), and

(_______) N ______ always use your (_______) and

(_______)  A ______ use your (_______), (_______) or

(_______) to give you (_______)  P ______ or (_______). It lets people

understand your(_______(s) for asking for their (_______) & it projects (_______)

1st Impressions G reet using your handshake, eye contact,

and nod. N ______ always use your (_______) and

(_______)  A ______ use your (_______), (_______) or

(_______) to give you (_______)  P ______ or (_______). It lets people

understand your(_______(s) for asking for their (_______) & it projects (_______)

1st Impressions G reet using your handshake, eye contact,

and nod. N ame - always use your (_______) and

(_______)  A ______ use your (_______), (_______) or

(_______) to give you (_______)  P ______ or (_______). It lets people

understand your(_______(s) for asking for their (_______) & it projects (_______)

1st Impressions G reet using your handshake, eye contact,

and nod. N ame - always use your first and last  A ______ use your (_______), (_______) or

(_______) to give you (_______)  P ______ or (_______). It lets people

understand your(_______(s) for asking for their (_______) & it projects (_______)

1st Impressions G reet using your handshake, eye contact,

and nod. N ame - always use your first and last  A ssociation - use your (_______), (_______) or

(_______) to give you (_______)  P ______ or (_______). It lets people

understand your(_______(s) for asking for their (_______) & it projects (_______)

1st Impressions G reet using your handshake, eye contact,

and nod. N ame - always use your first and last  A ssociation - use your HOSA, Degree, or

experience to give you credibility.  P ______ or (_______). It lets people

understand your(_______(s) for asking for their (_______) & it projects (_______)

1st Impressions G reet using your handshake, eye contact,

and nod. N ame - always use your first and last  A ssociation - use your HOSA, Degree, or

experience to give you credibility.  P urpose or position - It lets people

understand your(_______(s) for asking for their (_______) & it projects (_______)

1st Impressions G reet using your handshake, eye contact,

and nod. N ame - always use your first and last  A ssociation - use your HOSA, Degree, or

experience to give you credibility.  P urpose or position - It lets people

understand your reason(s) for asking for their time & it projects professionalism.

Tips for Effective Communication Remain Self-Aware of Non-Verbal and Verbal Look, Act, and BE Interested See Things From Other People’s Perspectives

Remain Self-Aware of Non-Verbal and Verbal Actions Tone Volume Body Language

Facial Expression Posture

Look, Act and BE Interested Posture Engaged Responsiveness

See Things from Other People’s Perspectives

Be open minded Understand other perspectives

It allows you to be more knowledgeable and make better decisions

Listening Modes Competitive Passive Active

ListeningPrincess Lynne DeDios- Hawaii HOSA State Recording

Secretary

Listening• Building trust• Engagement• Keeping the conversation intriguing

Building Trust• Important:

• Builds credibility• With credibility = People listen

How do we Build Trust?• Active engagement with your specific group of

interest• Ex. HOSA officers engage with HOSA members

• Engage through• Winter socials/social events• Leadership workshop• State conference• Executive meetings• Facebook• HOSA Website

Engagement through Listening• Importance

• Shows targeted audience • You are actively paying attention• You are interested• You appreciate their time• You are learning • You care

Showing you are Engaged in the Conversation

• Eye contact• Nod your head• Body posture

• Sit up straight

• Respond and make comments• Ask questions

How to Keep the Conversation• Ask questions about themselves

• Favorite person to talk about is themselves

• Ask open ended questions• No yes or no answers

• Sharing ideas during a conversation• Do not use “BUT”, use and instead.

• Makes the other person feel bad about their idea• When you say “but” you suggest there is something wrong

with the idea.

Leaders Know How to Work in Teams

Feije Lopez- Hawaii HOSA Corresponding Secretary

What is Teamwork?

Teamwork Is…• The process of working collaboratively with a

group of people to achieve a goal.• Success is not measured by what is “won,” but the

amount of effort made.

Why is Teamwork Important?• Goals are reached efficiently• Combination of ideas, skills, leadership of

everyone• Creates bonds within the group

Ten Qualities of a Team Player

Demonstrates reliability• Does their fair share to work hard and complete

the tasks at hand• Completes responsibilities by the given deadline• Helps others in need

Communicates Constructively• Expresses thoughts and ideas clearly, but

respectfully, for others on the team

Listens Actively• Learns to understand and consider ideas of others

• Asks questions• Gives input

Functions as an Active Participant

• Engages in the work of the team to make contributions

Shares Openly and Willingly• Takes the initiative to keep other team members

informed• Shares information, knowledge, and experience

Problem-Solver• Works with others to overcome obstacles with

critical thinking• Be a critical thinker!

Exhibits Flexibility• Adapts to changing situations and circumstances

Shows Commitment to the Team• Makes an effort to contribute to the team and the

team’s work

Has Perseverance• Continues to strive to do their best despite

difficulties

Positive Attitude• Has a good outlook on the team’s success to get

the job done!

Flock of Geese

Football

Hawaii HOSA Scavenger Hunt!

Jessica Kim- Hawaii HOSA President-Elect

Who: All Leadership TeamsWhen: 10:00-11:00

Where: Kapiolani Community College Farmers’ Market

Objectives:• To complete as many tasks as you can within the

time given• Six riddles and one final challenge

• If time runs out, everyone must report back to room.

Team Member Responsibilities

• Team Leader• Operator (1-2)• Picture Taker

• Riddle Keeper• Navigator• Timekeeper

**EXCHANGE CONTACT INFO!

Places (Navigator)• Mission Control: Entrance of the Farmers’ Market• Mission Area: Farmers’ Market

• Do NOT stray away from mission area! Keep within the boundaries of the market!

Means of Communication (Riddle Keeper and Operator)

• Written: Paper Riddles• Mission Control: Entrance of the Farmers’ Market

• Four State Officers will collect answers, give out hints, and pass out riddles.

Mission Control Numbers (Riddle Keeper/Hints)

• Team 1• Josh 808-230-7954

• Team2• Josh

• Team 3• Shane 808-264-6404

• Team 4• Fejie 808-218-4034

• Team 5• Brysen 808-341-3478

• Team 6• Jessica 949-257-8502

• Team 7• Jessica

Riddles (Riddle Keeper)• Six riddles + Final challenge• Open riddle envelopes in order (1-8)• Do not lose your riddles!

• If lost, your riddle will have to be verbally given to you via phone.

• ONE RIDDLE AT A TIME!

Riddles Order Team 1: 123456 Team 2: 654321 Team 3: 542613 Team 4: 435261 Team 5: 361542 Team 6: 216534 Team 7: 324165

Asking for Hints• Contact mission control number

• Call

• “Our riddle states: ___________.”• “Can you give us a hint?”

Point System• The more you complete, the more points you get.

• Completed tasks = +points• Asking for hints = –points

• Team with the highest amount of points will win the scavenger hunt!• It’s not about who’s the fastest, but who has the

most points.

Skipping a Riddle• Call to say that you want to skip your riddle.• No points will be given.• You will not be able to answer the riddle once you

skip it.

When You Solve Your Riddle• Travel back to Mission Control to report your

answer to the riddle.• Mission control will either approve or deny your

answer.• Once your answer is approved, you may move on

to your next riddle.

The Final Challenge• When all riddles are completed, return to mission

control. • A state officer will give you the clue to your final

challenge.• LISTEN to the directions carefully.

Healthy Tips for Great Teamwork• Stay together!• Don’t run! Be respectful of the market-goers• Don’t exclude team members – everyone in a

team is important because everyone is a LEADER!!!

• Have fun!

ProfessionalismJameson Casinas- Hawaii HOSA State President

Shane Naeole- Hawaii HOSA State Secondary Representative

Presentation is Key!• Did I dress appropriately for this occasion?• Do I look pressed, polished, and professional?• Are the accessories too much?• Do I portray the correct body language?• Language: Street vs. Business

Introductions Like a Leader• Eye contact• Double-pump handshake• Make sure your nametag is on the left• Speak with confidence• Say your name, position, and organization• Smile: best accessory to have

Time Management• When you’re early, you’re ON TIME.• When you’re on time, you’re LATE.• When you’re late, you’re LEFT BEHIND.

Time Management (con’t.)• Understand the assignment.• Know the deadline.• Set small deadlines.• Set priorities.• Complete certain tasks till done.

Advocacy and Impromptu

Brysen Pasion- Hawaii HOSA State Treasurer

What is HOSA?

HOSA Facts• Develops vocational knowledge and leadership

skills• Largest organization to do so

• CTSO- Career and Technical Student Organization• Student-led organization

• 9th Hawaii HOSA State Leadership Conference• Over 1,200 members

• 37th HOSA National Leadership Conference• Over 150,000 members

Why Learn to Advocate?• Student-led• Informal scenarios

Impromptu Questions

Impromptu Question 1You get a set of minions for a

week. What do you do?

Impromptu Question 2

How do you feel about Wednesdays?

Impromptu Question 3One of your friends travels to Hawaii for the very first time. What would you tell him/her?

Impromptu Tips• Confident

• Volume• Body language

• Relax• Pause

Impromptu Tips• P.R.E.P.

• P- Point• R- Reason• E- Example• P- Point

• Example: What is HOSA?• P- HOSA is an organization that builds leadership.• R- There are chapter, state, and national officer positions.• E- Through the elections, I’ve learned how to speak in

front of an audience.• P- HOSA develops leadership skills in its members.

Impromptu Activity

Impromptu Activity1. Everyone knows there are two types of people in this world. What are they?2. Some people never grow up, while others grow up too quickly. In your

opinion, when does a teenager become an adult?3. Teachers always ask students to reflect on their own lives. Today, imagine

living a day in your teacher’s shoes.4. Sometimes, life gives you choices. Do you want a rewind button or a pause

button for your life?5. You see someone about to commit suicide. What reasons to live would you

tell that person?6. Next year, Hawaii will increase the amount of instructional minutes in

schools around the state. With all this extra class time, what are some things that schools currently don’t teach but really should?

7. Your group is forced to take part in this year’s Hunger Games. Who will win?