Communication

GROUP MEMBERS:Asad Shakeel

Muhammad Asad

Muneeba Khalid

Bushra Khan

TOPIC

PROCESS OF COMMUNICATION

Communication:

Word Communication derived from Latin word ("communis", meaning to share). It is the activity of conveying information through the exchange of thoughts, messages, or information.

Types of Communication

Internal Communication

External Communication

Types of Communication:

INTERNAL COMMUNICATION

Internal communication denotes a type of

communication within the organization. This is also known as inter-communication. The internal communications, includes letters, memos, notices, instructions and orders.

EXTERNAL COMMUNICATION

The communication between the organization and the outsiders is called external communication. The external communication includes acknowledgement, enquires, tenders, meetings, conferences and notices.

PROCESS OF COMMUNICATION

SENDER

Formulate

message

Encode messag

e

Transmit

message

RECIEVER

Received

message

Decode messag

e

Interpret messag

e

ELEMENTS of process:

Sender Message Channel or medium Barriers Receiver Feedback

SENDER:

Sender is the person who communicates the idea, understanding, and information, or material. He acts in the capacity of a speaker, writer, or encoder.

Message:Message is the meaningful information which a sender

send to receiver. The message may be in form of order, opinion, advice, suggestion, instruction, question, answer or material.

CHANNELS or medium:Channel is the way through which communication flows from

sender to the receiver. The transmission of message is through a medium. Each medium has its own set of rules.

Some examples are:Face to face E-Mail Magazin

es

News papers

Billboards Letters

Reports FAX Telephone

Chat Banners

BARRIERS:Sometimes, communication can break down. Often, this is due to

barriers that get in the way of effective communication. Barriers are the blocks in the flow of communication.

Types of Barriers

Internal Barriers

External Barriers

BARRIERS:

Internal Barr iers:Internal barriers are emotional and

mental issues that stop you from doing a Communication.

examples are credibility fear professional status lack of belief Conflict attitudes and beliefs human nature.

External Barr iers:External barriers are physical things

or problems that stop you from doing communication.

examples are noise Movement Distraction Timing Language Layers personal limitations time.

Receiver:

Receiver is a person for whom the message is targeted. The receiver is the decoder. He, when receives, decodes or interprets the message.

Feedback: Feedback is basically response or replied of the receiver

to the sender. It helps the sender in confirming the correct interpretation of message by the decoder.

PROCESS OF COMMUNICATION

THANK YOU