Communicating via Email

Communicating

via

By Dayo Adewoye

It is a method of exchanging messages digitally from an author (Sender) to one or more recipients.

Email is an important but sensitive medium of communication. When used properly, it is a very effective tool. But when abused, it could be a nuisance.

Use email for not-too-weighty correspondence.

Weightier messages might require a letter or direct conversation.

•Think carefully before responding to mails -particularly negative or emotional messages

•AVOID WRITING IN UPPERCASE ONLY!!!

Use Abbreviations

and acronyms

sparingly

Copy only necessary recipients in your mail

Avoid using the blind courtesy copy (Bcc)

Avoid using emoticons in business messages

Use a clear and proper subject line

Proofread ! Proofread!! Proofread!!!

Fill in the address line last!