Communicating up and down the corporate ladder

Communica)on  Styles  

Clare  W  Graves  sample  

Agenda  

•  Primary  modality  •  Nelson  Mandela  •  Clare  W  Graves  •  Levels  of  human  existence  •  Video  guess  •  Business  Connec)ons  •  Role  Plays  •  Ques)ons        

Communica)on  &  your  primary  modality?  

Communica)on  Nelson  Mandela  was  one  of  the  most  effec)ve  communicators.  While  serving  27  years  in  prison    He  used  Graves  Values  to:    Persuade  Wardens  and  covert  them  to  his  cause  Improve  prison  condi)ons:  Games  were  permiNed,    trousers  were  given  and  food  standards  were  raised  He  wrote  leNers  &  gained  support  from  interna)onal    Poli)cians  &    UN    Obtained  Freedom  of  the  city  in  Glasgow  Scotland          

Clare  W  Graves  

 The  ‘levels  of  human  existence’  

Beige  :  Infant  

Dependent  on  the  outside  world  for  survival.    

•  Babies    •  Young  children  •  Alzheimer’s  •  drug  dependencies  •  Severely  disabled  

Purple:  Tribal  

 ‘Tribal’  in  approach  for  safety  &  security.    

•  Tradi)onal  Family  units  •  Football  supporters  •  Fan  Clubs  •  Movie  Cult  followings  

   #  Usually  there  is  a  leader  &  each  member  has  a  specific  role  

Red:  Rambo  

Highly  individualis)c  level    

•  ‘terrible  two’s’    •  Rebellious  teenagers  •  Gangs    •  Religious  groups  •  My  way  or  the  high  way  

Blue:  Absolu)st    A  community  oriented.  They  func)on  and  integrate  across  all  of  society  in  order  to  sustain.  

•  Right  vs  Wrong  •  Police  •  Government  Ins)tu)ons  •  Transport  systems  •  Communica)on  systems  •   Good  vs.  Bad    •  Teachers  •  Educa)onal  systems  

Orange:  Materialist  

A  individualis)c  mentality  with  a  mo)va)on  strategy.      

•  Entrepreneurs  opera)ng  •  Deal  breakers  •  Risk  takers  

Green:  Personalis)c  

Society  consensus  of  fairness  and  equality    of  the  human  spirit  from  exploita)on.    

•  Chari)es  &  Founda)ons  

Yellow:  Systemic  

See  the  bigger  picture  are  trusted  and  willing  to  take  risks  to  support  ‘systema)c  change’  in  support  of  all  levels.    

•  Oprah  •  Richard  Branson  •  Bill  Gates  •  Tony  Robbins  

Turquoise:  Holis)c  

Seeks  spirituality  and  unity  in  living  systems.  Strives  to  eliminate  war,  poverty,  disease,  hunger  and  poli)cal  oppression.  Thinks  and  acts  globally.    

•  Dali  Lama  

The  system  is  linear  where  are  you  now?  

Level?  

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Business  Connec)ons  

•  Would  a  corpora)on  do  business  with  Rambo?  

•  Can  a  church  give  to  a  government  ins)tu)on?    

•  Would  a  tribe  enjoy  a  Rambo?  

•  What  would  happens  when  if  level  4  collapsed?  

•  When  society  is  stable  and  strong  at  level  4  which  level  thrives?    

What  level  do  you  want  to  operate  from?  

•  Who  do  you  want  to  communicate  to?  

•  Do  you  change  your  communica)on  style?  

•  Who  are  you  currently  dealing  with  now?    

Can  you  communicate  up  and  down  these  levels  

Role  Play  

Red vs  Blue

Purple vs Green

Yellow vs Orange

Insights  

Ques)ons?