COMMUNICATING CONTROVERSY: CLIMATE CHANGE AND THE COOPERATIVE EXTENSION SERVICE IN THE SOUTHEASTERN UNITED STATES By MARGARET H. CLIFFORD A THESIS PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF SCIENCE UNIVERSITY OF FLORIDA 2016
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COMMUNICATING CONTROVERSY: CLIMATE CHANGE AND THE COOPERATIVE EXTENSION SERVICE IN THE
SOUTHEASTERN UNITED STATES
By
MARGARET H. CLIFFORD
A THESIS PRESENTED TO THE GRADUATE SCHOOL
OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF
Background: Challenges to Communicating Climate Change in the US ................. 13
Introduction to the Following Chapters ................................................................... 15 Conclusion .............................................................................................................. 16
2 DEVELOPING LEARNING ENVIRONMENTS FOR CLIMATE LITERACY IN THE COOPERATIVE EXTENSION SERVICE ....................................................... 18
Results .................................................................................................................... 32 Part I: Pre survey analysis ................................................................................ 32
Part II: Comparing pre to post surveys within groups ....................................... 41 Interviews ......................................................................................................... 44
Discussion and Recommendations ......................................................................... 49
3 EXAMINING THE ROLE OF THE EXTENSION AGENT AND ITS EFFECT ON COMMUNICATING CLIMATE CHANGE ................................................................ 53
Research Questions ............................................................................................... 56 Literature Review .................................................................................................... 57
Communicating Climate Change and Extension .............................................. 57 Analytical Framework and Methods ................................................................. 60
Table page 2-1 Sectors represented in pre survey for SRECA ................................................... 33
2-2 Comparison of three groups on climate-related perspective items. .................... 34
2-4 Significant differences between climate perspectives in knowledge before SRECA . ............................................................................................................. 36
2-5 Differences in perceived importance of possible outcomes of SRECA workshop. ........................................................................................................... 37
2-5 Indicators of hope; agentic and pathways thinking vary by climate perspectives. ...................................................................................................... 38
2-6 Mean ratings of SRECA sessions (1-5 scale, 1 = not a valuable use of my time, 5 = very valuable use of my time). ............................................................. 40
2 7 Differences in mean scores of self-rated knowledge by climate perspective, pre and post SRECA workshop .......................................................................... 42
2-8 Self-reported ability by climate perspective on pre and post surveys ................. 43
2-9 Significant changes in emotion scores before and after SRECA workshop ........ 44
A-1 Comparison of three groups on climate-related perspective items using Whitney-Mann.. .................................................................................................. 84
A-2 Possible outcomes of SRECA workshop ............................................................ 85
A-3 Select Items for Knowledge, Ability, and Perceptions ......................................... 86
2-2 The Reasonable Person Model (Rachel Kaplan and Avik Basu 2015) ............... 23
2-3 How organizers of the SRECA incorporated the RPM in the planning of the SRECA workshop. Using the RPM to create a supportive learning environment encouraged workshop planners to carefully consider the design and content of the workshop to increase the likelihood that participants would feel comfortable and able to build on or revise their existing mental models of climate change. .................................................................................................. 24
2-4 Yale Project on Climate Change Communication’s Six America’s. 2012. ........... 26
2-5 Comparison of Six Americas Categories for U.S.(Leiserowitz et al. 2012) Sample and Southeastern U.S. Extension Professionals (Monroe et al. 2015). General population data from U.S. sample fielded .................................. 28
2-3 Climate perspectives in each sector at SRECA. ................................................. 35
A-1 Discriminant analysis of climate perspectives of SRECA participants ................ 85
9
LIST OF ACRONYMS
ACC Anthropogenic climate change
CES Cooperative Extension Service
SRECA Southeast Region Extension Climate Academy
10
Abstract of Thesis Presented to the Graduate School
of the University of Florida in Partial Fulfillment of the
Requirements for the Degree of Master of Science
COMMUNICATING CONTROVERSY:
CLIMATE CHANGE AND THE COOPERATIVE EXTENSION SERVICE IN THE SOUTHEASTERN UNITED STATES
By
Margaret H. Clifford
May 2016 Chair: Martha Carrie Monroe Major: Forest Resources and Conservation
Agents in the Cooperative Extension Service hold a range of beliefs about
anthropogenic climate change (Monroe et al. 2015). An objective of this thesis is to
analyze how agents with different perspectives on climate change responded to a
climate-related workshop held in September 2014. Findings suggest that agents
experienced the climate-related workshop in ways unique to their perspective groups
and that climate-related informational needs vary by perspective group. Another
objective of this research is to examine the nuanced relationship between agents’
professional role as communicators of science and their culturally situated role(s) as
members of the communities they serve. Findings from this research suggest that how
and what agents communicate with their clients about climate change is influenced by
their own perceptions of relevance, knowledge, and bias related to climate science.
While further research would improve the reliability and utility of these findings,
increasing climate literacy in extension can be augmented by facilitating supportive
learning environments and by better understanding the agent’s role in clarifying
controversial, politically polarizing science-based issues with the public.
11
CHAPTER 1 INTRODUCTION
Relative to other nations in the Organization for Economic Cooperation and
Development (OECD) on a composite of sustainable development indicators1, the US
ranks in the bottom fifth on overall performance (Kroll 2015). On climate change, the US
ranks 32nd out of all 34 OECD countries2 (2015). Anthropogenic climate change (ACC)
is driving changes in social, ecologic, and economic systems (IPCC 2014) and ‘taking
swift action on climate change’ is one of 17 Sustainable Development Goals formally
adopted by the United Nations in 2015 (UNDP 2015). In addition to the Sustainable
Development Goals, the Paris Agreement of 2015 represents a landmark international
achievement for addressing the complexity and enormity ACC (FCCC 2015). The
agreement establishes targets for reducing greenhouse gas emissions in 195 countries
to mitigate climate change and these targets can be revised and strengthened every
five years (2015). To help accomplish the goals set forth in the agreement, actors in all
sectors across the globe will need to participate in ACC mitigation and adaptation
efforts.
Turning focus to the Southeastern United States, there are documented and as-
yet unimagined opportunities for ACC mitigation and adaptation across water resource,
agricultural, and forested land sectors (NOAA 2015; Fraisse et al. 2009, Albaugh et al.
2012). As trusted sources of science-based information for stakeholders and producers
in these sectors (Prokopy, Carlton, et al. 2015), Extension agents are well placed to
diffuse relevant, climate-related information and strategies to key actors across these
1 The Sustainable Development Indicators were created to establish baseline, relative rankings for the OECD nations
in the context of the Sustainable Development Goals, formally adopted by the UN in September 2015.
2 This ranking is based on production-based energy-related CO2 emissions (2015).
12
sectors (Rogers 1995). While most Extension agents and their clients may be
accustomed to responding to changes in weather patterns within the range of normal
climate variability3, temperature increases resulting from ACC may shift growing
seasons, increase the pace at which crops bloom and ripen, and increase pest
populations (Fraisse et al. 2009). Many Extension specialists have clearly stated the
necessity for Extension agents to be ready and willing to address the risks and
opportunities of ACC with their clients (Morris et al. 2014; Monroe et al. 2015; Fraisse et
al. 2009; Bartels et al. 2013). There remains, however, misconceptions about climate
science and resistance to implementing climate change in programming within
Extension (Tyson 2014).
Given the cultural and political controversy surrounding climate change,
Extension professionals could help ground discussions by sharing unbiased, evidence-
based information with their clients on this topic. Because agents hold a variety of
culturally significant views on climate change (Monroe et al. 2015), the facility with
which they trust the scientific consensus on climate change is variable. Their ability and
interest in sharing information on climate change is, therefore, also variable.
Professional development opportunities for Extension professionals to improve climate
literacy are taking place in the southeastern US (Bartels et al. 2012). Building on the
recent literature concerned with the climate-related perceptions, knowledge, and
capacities of Extension agents in the SE United States (Sommer 2014, Monroe et al.
2015), this thesis 1) examines the effectiveness of one such effort and 2) analyzes how
Extension agents perceive their professional role and responsibilities to share
3 Climate Variability: normal range of weather-related events in a given time period.
13
information about climate change with their clients. Central to this thesis are questions
concerning the different climate-related informational needs of agents with different
perspectives on climate change and to what extent agents perceive that communicating
climate-related information to their clients is a part of their professional role. Using this
analysis, suggestions are made for improving climate-related professional development
opportunities for agents so that they are better prepared to address the risks and
realities of climate change with their clients.
Background: Challenges to Communicating Climate Change in the US
During the past two centuries, fossil fuel combustion (which contributes to
greenhouse gas forcing) has become the basis for global economic development and
powerful cultural values have emerged around the lifestyles and technologies afforded
by access to these energy-rich fuels. At this point in time in the US context, suggesting
that humans must transition away from the combustion of fossil fuels challenges certain
cultural narratives of progress, success, and individual freedom (Corner et al. 2014).
Citizens with individualistic and hierarchical worldviews are concerned that policies to
address climate change could mean more governmental regulations, higher taxes and
decreased subsidies for carbon-intensive goods and services (Kahan 2010). “People
with individualistic values, who prize personal initiative, and those with hierarchical
values, who respect authority, tend to dismiss evidence of environmental risks, because
the widespread acceptance of such evidence would lead to restrictions on commerce
and industry, activities they admire,” (Kahan 2010). Decades of rigorous scientific
research has shown that there is no scientific debate on whether humans are causing
current climate change and yet there is most certainly a cultural/political debate on the
14
topic. This is evident in the Extension community as agents report that they are hesitant
to “take sides” with their clients on the subject of climate change (Sommer 2014).
Public confusion on current climate change has been exacerbated by media
reporting (Bailey, Giangola, and Boykoff 2014). For more than two decades, popular
media produced in the US has given a more or less equal voice to the small percentage
of people who deny anthropogenic climate change. Although some media present this
‘balanced’ technique of reporting as intended to present an unbiased view of
controversial issues, in this case, it has led the American public to have a strongly
biased view—based in the false belief that a significant portion of credible scientists do
not believe in a phenomenon that is in fact relatively well understood and widely
accepted by the global scientific community. The consequences of this are many,
including a wide range of beliefs regarding the impact humans are having on Earth’s
climate.
Message framing and the messenger: Understanding values and interests
(Kahan, Jenkins-Smith, and Braman 2011) of audiences is imperative in communicating
climate change and climate science effectively (Moser 2010). In addition to
understanding perspectives, appropriately framing uncertainty of future projections can
help the public comprehend the scientific consensus on climate change (Boykoff and
Boykoff 2004). Oreskes and Conrad (2010) suggest that the scientific concept of
uncertainty inhibits lay audiences from perceiving the confidence scientists have in their
management strategies for climate change can also facilitate the reception of climate
related information (Kahan, Jenkins-Smith, and Braman 2011). If a proposed solution is
15
amenable to a person’s worldview, agreement with scientific consensus is more likely.
The presenter of the information is likewise important. Two studies from the UK have
shown that the perceived motivation of scientists communicating climate change can
have an impact on the audiences’ willingness to accept that information as true
(Rabinovich, Morton, and Birney 2012).
Introduction to the Following Chapters
Chapter 2: SRECA Evaluation: The history of Extension, its connection to
research universities, and presence in each state across the US makes it an ideal
avenue for diffusing innovation (Rogers 1995). In the past, some Extension agents have
addressed controversial science-based issues with diverse audiences to establish a
common understanding of a complex issue (Whitford 1993)4. Because agents hold a
range of culturally salient views on climate change and have a professional
responsibility to share relevant science-based information with their clients, the
Southern Region Extension directors requested a regional professional development
program for Extension agents focused on climate variability and change (Bartels, Boby,
and Clifford 2014). After two years of planning, an 11-member team created the
Southeast Region Extension Climate Academy (SRECA) and developed a three-day
workshop to jumpstart a community of practice5 of climate-competent Extension
personnel. Extension directors selected agents to attend a SRECA workshop in
4 As the general public became more concerned with health effects of agricultural pesticide use,
Extension agents were encouraged to present the available facts on pesticide use without supporting or refuting interpretations of these facts. Experts and regulators may also have divergent interpretations on the data and the goal is to encourage covariant risk assessment among concerned populations, not to define risk for them. For more on this, see: http://www.joe.org/joe/1993spring/a2.php
5 A community of practice (CoP) is a “group of people who share a craft and/or a profession.”
breaks, etc.), and participants shared common meals. Finally, to engender a sense that
their contributions are valued and used, pre-survey results were presented on the first
24
day of the conference and an icebreaker incorporated some short-answer responses
from the survey. These details were intended to show participants that their
perspectives and ideas are valued and were taken into account in the workshop
structure and to alert them to the diversity of opinions present. Meaningful action was
also addressed in sector-specific breakout sessions intended to provide participants
with relevant actions they could take to address climate change and variability with their
clients.
Figure 2-3. How organizers of the SRECA incorporated the RPM in the planning of the SRECA workshop. Using the RPM to create a supportive learning environment encouraged workshop planners to carefully consider the design and content of the workshop to increase the likelihood that participants would feel comfortable and able to build on or revise their existing mental models of climate change.
25
Hope and Climate Change Communication: Hopeful people are confident that
they can reach goals and, if there is a roadblock, they can pursue alternative routes to
achieve a desired outcome (Snyder, Rand, Sigmon 2002). Synder et al. call the
capacity to imagine alternative routes to a particular goal pathways thinking, and the
belief that one has the power to reach their goals agentic thinking (2002). Conceiving of
hope in this way and measuring participants’ climate-related hope as part of the
evaluation for the SRECA workshop adds depth to our understanding of changes in
climate literacy. Additionally, evaluating varying levels of hope across climate
perspective groups can provide useful insights regarding different informational needs
across groups.
Climate Change Perspectives: Understanding climate perspectives is
fundamental to effectively communicating climate science. The Yale Project on Climate
Change Communication (YPCCC 2009) has identified six categories of climate
perspectives in the US that can help inform better approaches to climate communication
(Fig 2-4). On one end of the spectrum are people who do not believe that global
warming is occurring and are exasperated with the topic (dismissives). On the other end
of the spectrum are people who are highly concerned about global warming and
motivated to work toward mitigation and adaptation (alarmed).
26
Figure 2-4. Yale Project on Climate Change Communication’s Six America’s. 2012.
Given the complexity and social challenges to open-mindedly discussing this
topic, individuals at every point on this perspective spectrum can benefit from relevant
climate-related information and tools for facilitating dialogue on the topic. The climate
change perspective spectrum is important because it gives those who are tasked with
communicating climate change an understanding of the range and diversity of
perspectives on ACC.
Climate Change and Extension Professional Development: Recent climate
science communication literature urges communicators to better understand their
audiences and resist the inclination to inundate them with facts, graphs, and jargon
(CRED 2009). Furthermore, this growing body of literature finds that communicators
must address the cultural meanings of climate-related information to increase open-
minded analysis of climate science (Kahan et al. 2012, Moser 2010, Prokopy, Arbuckle,
et al. 2015). Humans are not passive receptors of information. New information is
27
filtered through our mental models of the world and put into the context of our lived
experiences, values, and social norms. Climate change is sometimes dismissed by
people with individualist and hierarchical worldviews. This is partly because these
people may perceive that ‘environmental issues’ are primarily political tools used to
impose (sometimes costly) regulations. To break through culturally conditioned
responses to information on climate change, considering the messenger is vital (Monroe
et al. 2015, Rabinovich, Morton, and Birney 2012) because “…people feel that it is safe
to consider evidence with an open mind when they know that a knowledgeable member
of their cultural community accepts it,” (Kahan 2010).
As respected and often long-standing members of the communities they serve,
Extension agents work with a variety of coastal residents, farmers, foresters and
livestock producers, some of whom are both skeptical of anthropogenic climate change
and uniquely placed to mitigate and adapt to it (Prokopy, Arbuckle, et al. 2015) in the
Southeast US. Extensions agents’ views on climate change mirror those of the general
US public (Fig 7), which means that around 25% of agents are dismissive or doubtful of
anthropogenic climate change (YPCCC 2009, Monroe et al. 2015, Roser-Renouf et al.
2016). Furthermore, agents who are dismissive of anthropogenic climate change are
significantly less willing to develop and use climate-related materials in their programs
(Monroe et al. 2015).
28
Figure 2-5. Comparison of Six Americas Categories for U.S.(Leiserowitz et al. 2012) Sample and Southeastern U.S. Extension Professionals (Monroe et al. 2015). General population data from U.S. sample fielded
Understanding ACC and Dismissive Extension Agents: Since alarmed and
concerned individuals are already interested in climate change and are in agreement
with the scientific consensus on ACC, particular attention has been given to the
perspectives and informational needs of people who are on the dismissive end of the
spectrum (Sommer 2014, Dixon 2015). Agents who are disengaged, doubtful, or
dismissive tend to be uncertain about climate change and are interested in learning
more about it if it is relevant to their clients (Sommer 2014, p. 161). These agents
frequently mention that there are at least two sides to the climate change narrative.
“Two sides” here refers to the concept that there are credible scientists who disagree
with the scientific consensus on climate change, and thus there is one ‘side’ that agrees
with the scientific consensus, and one that does not. Agents who believe that there is a
legitimate scientific debate over the scientific consensus are, according to Sommer,
concerned with remaining neutral on this topic, prone to believe that the science is
unsettled, and might avoid the pursuit of more information on the topic unless ‘both
29
sides’ are presented (p. 163). While these agents are correct that there is a debate
about climate change, they misrepresent a cultural/political debate as a legitimate
scientific one (Oreskes 2005). Because clarifying this point and discussing culturally
controversial topics is a challenge, organizers of the SRECA workshop aimed to model
best practices for communicating climate change for Extension professionals while
simultaneously improving the climate literacy of the agents themselves. From this angle,
the workshop facilitators and this analysis attend to two audiences: both the
professionals who attended the workshop, and the clients with whom they may share
climate-related information.
Methods
Surveys
Participants in SRECA were selected by their State Extension Directors. The
directors were instructed to nominate opinion leaders within their Extension program(s),
regardless of their perception of the scientific consensus on climate change. The entire
population of participants was asked to participate in a pre-workshop survey and a post-
workshop evaluation. A sample of 39 agents was invited to participate in phone
interviews 9-12 months after the conclusion the workshop. Potential interviewees were
selected based on their state, climate perspective and sector (forest resources, crops,
livestock, and coastal resources).
The consent protocol for data collection was approved by the University of
Florida Internal Review Board and participants were invited to voluntarily participate in
the study. All those who were registered for the conference by July 25, 2014 (n = 88)
were sent an email through Qualtrics survey software inviting them to take the pre
survey. The survey had three main objectives: to gather data on their perceptions; to
30
inform program development for SRECA; and to establish a baseline from which to
evaluate the workshop. Responses from the pre survey were imported to an Excel
document from Qualtrics and then transferred to SPSS.
The post survey was administered in-person on the last day of conference and
71 surveys were completed. Responses were entered into Excel and then transferred to
an SPSS workbook for analysis. Tukey’s B and one-way ANOVA were used to
determine significant differences between groups in the pre and post surveys and
changes within groups based on their responses to the pre and post surveys. A
discriminant analysis showed differences between groups that assisted in
understanding the differences between climate perspective groups (see appendix). In
addition, a non-parametric test and discriminant analysis showed differences between
groups that supported the main findings from the ANOVA (see appendix).
Surveys were pilot tested with non-participants, reviewed by Extension
specialists, and revised before implementation. Both the pre and post-surveys consisted
of four parts. Part one asked about respondents’ work in Extension and perceptions of
ACC. Part two in the pre survey asked how much climate-related training the
participants had prior to SRECA and to what extent they already incorporated climate
science in their programming. This part of the pre survey also asked participants to rate
their expectations for the workshop (see appendix). Part two in the post survey asked
participants to what extent their expectations were met. This section also asked
participants to rate specific sessions from the workshop based on their perceived value
(not at all valuable use of my time to very valuable use of my time). Additionally, part
two asked participants how they intended to use the information gained from the
31
workshop, how often participants planned to be in touch with each other, and what
additional climate-related information participants might want.
Part three asked respondents to rate their knowledge and skills related to climate
science, change, and variability. These items used the exact wording in the pre and
post-surveys (see appendix). Part four focused on climate change perceptions and was
intended to better understand participants’ worldviews and personal opinions of climate
change (see appendix). Items in this final section also gauged respondents’
hopefulness with regard to adapting to and mitigating the effects of current climate
change (see appendix). Items in part four used the same wording in the pre and post
surveys. Demographic information on respondents was also collected.
Interviews
Nine months after the workshop, participants (n = 39) across each sector and
from each of the three perspective-groups were invited via email to participate in an
interview to reflect on their experiences at the SRECA workshop and what, if any,
changes they’d made to their programming since then. In total, 14 interviews were
conducted (36% response rate) over the summer and early fall of 2015. Objectives of
these interviews were to understand: 1) agents’ lasting impressions of the SRECA
workshop; 2) what, if anything, had changed in their understanding of climate change
and their Extension programs since SRECA workshop; 3) what more they would like to
learn about climate change; and 4) what they think their clients want to know about the
topic.
Interview questions were developed with input from two Extension specialists
and two faculty members at the University of Florida. Interviewees were asked about
their lasting impressions of the SRECA workshop and to describe what was useful or
32
could be improved about the format. They were also asked if they had changed any of
their practices related to climate change after the workshop. Interviews took place over
the phone, lasted between 30 and 90 minutes and were recorded using an iPhone.
Interviews were later transcribed and themes were identified through careful readings of
the transcriptions during which key words and common impressions were noted. If three
or more agents mentioned a similar impression, it was determined to be a theme. These
themes were confirmed by a second reviewer.
Approach and nonresponse: To encourage openness in response to questions
from the interviews, the researcher consciously and sometimes explicitly mentioned to
interviewees that her role was to listen to their responses without judgment.
Nonresponse was accounted for through short (5-10 minute) conversations with agents
(n=5, 20% of nonresponders) who did not respond to the request to participate in the
interviews. This sample of nonresponders said they did not reply to the request to
participate because they were one or more of the following: 1) too busy (n=5); 2) dealing
with new responsibilities at that time (n=1); and/or 3) uninterested in responding to
survey’s interviews that do not come from deans (n=1).
Results
The first part of the results section shows the differences between groups of
respondents based on their responses to the pre survey, and the second part shows the
differences within groups from pre to post surveys. The third section describes three
themes arising from interviews with agents about their workshop experience.
Part I: Pre survey analysis
Pre-surveys (n=69) were completed using Qualtrics online survey software.
Respondents were from the crops and horticulture sectors (n=25), livestock (n=16),
33
forestry (n=10), and from the coastal/sea grant sector (n=14). Southeastern states (n=9)
represented in the pre survey include Alabama, Arkansas, Florida, Georgia, Kentucky,
Louisiana, Mississippi, Tennessee, and Virginia.
Table 2-1. Sectors represented in pre survey for SRECA
Sector n
Crops and Horticulture 25 Forestry 10 Livestock 16
Coasts/Sea grant 14
Unknown 4
Total 65
Categorizing respondents by climate change perspective: Respondents to
the pre-surveys were categorized based on their beliefs about the cause(s) of climate
change, confusion and concern about the effects of climate change. Three groups of
climate perspectives were identified (Table 2-2). The group that believes that humans
are the primary cause of current climate change is more concerned and significantly
less confused about current climate change than the other two groups (Concerned
Human Cause). The second group, Concerned Natural Cause, is similarly concerned
about the effects of current climate change and more confused about current climate
change than the Concerned Human Cause group (p<.01). They believe that natural
causes are at least as responsible for current climate change as humans are. And a
third group, Unconcerned Natural Cause, is the least concerned (p<.01) about current
climate change and as confused about climate change as the Concerned Natural Cause
group. Like the Concerned Natural Cause group, participants in the Unconcerned
Natural Cause group believe that natural causes at least as responsible for climate
change as human ones. Table 2-2 shows how the Concerned Natural Cause group
34
joins the Concerned Human Cause and Unconcerned Natural Cause groups on
different questions about beliefs regarding climate change. .
Table 2-2. Comparison of three groups on climate-related perspective items.
Item Concerned Human Cause
Concerned Natural Cause
Unconcerned Natural Cause
Total
The scientific community has not reached a consensus on climate change and I don’t believe it’s worth further consideration.
n 26 14 26 66 M 1.3a 1.8b 2.7ab
SD .533 .699 1.011 If the climate is changing, there’s not much we can do about it.
n 25 14 26 65 M 2.0a 2.5 3.0a
SD .957 .855 .916 There is so much confusing information out there about current climate change that it is hard for me to know what to believe.
n 25 14 26 65 M 2.0ab 3.4b 3.7a
SD 1.060 1.151 1.263 I am very concerned about current climate change and fear that it may negatively impact the global ecosystem and current and future generations.
n 26 14 26 66 M 4.4a 3.7c 2.5ac
SD .983 .825 .706
Notes: 5-point scale (strongly disagree – strongly agree) used for each item. Significant differences between groups are annotated with letters in superscript, where a = p < .001, b = p < .01, c = p < .001. Boxes show the oscillation of the Concerned Natural Cause group between the primary two groups. The Concerned Natural Cause group is significantly different (p<.01-p<.001) from the Unconcerned Natural Group on two out of four items, and significantly different (p<.01) from the Concerned Human Cause group on one out of four items. On one out of four items, the Concerned Natural Cause group is not significantly different from either group.
35
Perspectives by sector: Most of the Unconcerned Natural Cause respondents
were from the crops and horticulture sectors (Figure 2). The sector with the most
participants in the Concerned Human Cause group is the coastal/sea grant (n = 10)
sector followed by crops (n = 9). The only significant difference in overall climate
perspective between sectors is between the crops and coastal sectors (p < .05). This
distribution is roughly similar to the findings from Monroe et al. (2015) with the
agricultural sector having significantly more people who are dismissive and doubtful of
climate change than the natural resources sector (p. 225).
Figure 2-3. Climate perspectives in each sector at SRECA.
Differences in climate perspectives: The Concerned Human Cause group has
incorporated climate change into their programs more than the Natural Cause group (p
< .001). Like the Concerned Human Cause group, the Concerned Natural Cause group
strongly disagrees that the scientific community has not reached consensus on climate
change. While the mean score for the Natural Cause group is also on the ‘disagree’ end
Forestry Crops Livestock Coastal
To
tal re
sp
on
den
ts i
n e
ach
cate
go
ry
Respondents' chosen sector in pre and post-Academy survey
Climate Change Perspective by Sector
Concerned HumanCause
Concerned NaturalCause
Unconcerned NaturalCause
36
of the spectrum for this item (2.7 on a 1-5 agree-disagree scale with 1.0 SD), they are
much closer to being uncertain or ‘neither agreeing nor disagreeing’ with this statement.
Knowledge and potential learning outcomes: Out of the total number of
knowledge-related items (n = 6), significant differences were measured between the
Concerned Human Cause and Unconcerned Natural Cause groups on three items
(Table 2-3). The Unconcerned Natural Cause group scored significantly lower than the
Concerned Human Cause group in their self-reported knowledge of climate science, the
causes of climate change, and climate-related resources they can access to better
understand climate change (p<.01). The Unconcerned Natural Cause group rated
workshop expectations significantly lower than the other groups. Survey items related to
learning more about climate science, improving current climate change communication
skills, talking about climate related Extension programming, and having an enjoyable
experience showed significant differences between the groups, with the Unconcerned
Natural Cause group rating the these potential outcomes lower in importance (Table 2-
4).
Table 2-3. Significant differences between climate perspectives in knowledge before SRECA .
Item Concerned Human Cause
Concerned Natural Cause
Unconcerned Natural Cause
Knowledge of climate science
n 26 14 26 M 3.2a 2.8 2.4a
SD .895 .975 .902 Knowledge of the causes of climate change
n 25 14 26 M 3.4b 2.8 2.4b
SD .533 .699 1.011
37
Table 2-3. Continued
Item Concerned Human Cause
Concerned Natural Cause
Unconcerned Natural Cause
Knowledge of climate-related resources I can access to better understand climate change
n 26 14 26
M 3.2b 2.4 2.4b SD .533 .699 1.011
Notes: 5-point scale (no knowledge – outstanding knowledge) used for each item. Significant differences between groups are annotated with letters in superscript, where a = p < .01, b = p < .001. (N = 66) Table 2-4. Differences in perceived importance of possible outcomes of SRECA workshop.
Item Concerned Human Cause
Concerned Natural Cause
Unconcerned Natural Cause
Learning more about climate science
n 25 13 26 M 3.5a 3.6b 3.0ab
SD .895 .975 .902 Improving current climate change communication skills
n 25 13 26 M 3.5b 3.5 3.0b
SD .533 .699 1.011
Talking about climate-related Extension programming
n 25 13 26 M 3.5a 3.3 3.0a
SD .533 .699 1.011 Working with colleagues on climate-related Extension programs
n 25 13 26 M 3.4c 3.4b 2.9bc
SD .533 .699 1.011
Notes: 5-point scale (not at all important – very important) used for each item. Significant differences between groups are annotated with letters in superscript, where a = p < .05, b = p < .05, c = p < .01. N = 66
38
Indicators of hope: The Unconcerned Natural Cause group rated themselves
significantly less hopeful than the Concerned Human Cause group with regard to
agentic and pathways thinking (self-efficacy) to address challenges associated with
climate change both on personal and societal scales (Table 2-5). On every hope-related
item, there is a significant difference between the Unconcerned Natural Cause group
and at least one of the other two groups. The highest probability of a difference is found
in the items related to personal efficacy. For example, the items I know that there are
number of things that I can do to mitigate current climate change; I know there are a
number of things I can do to adapt to current climate change; and I can help people
understand the impacts of climate variability and current climate change, show
significant differences between the Unconcerned Natural Cause group and Concerned
Human Cause group (p < .01).
Table 2-5. Indicators of hope; agentic and pathways thinking vary by climate perspectives.
Item Concerned Human Cause
Concerned Natural Cause
Unconcerned Natural Cause
Extension agents can help people cope with climate-related changes.
n 26 14 26 M 4.35a 4.07 3.85a
SD .629 .616 .675 People have the capacity to help resolve problems caused by current climate change.
n 25 14 26 M 4.27c 3.79 3.85c
SD .604 .699 .582
39
Table 2-5. Continued
Item Concerned Human Cause
Concerned Natural Cause
Unconcerned Natural Cause
I believe that research and technical solutions are needed to adapt and mitigate the effects of current climate change.
n 26 14 26 M 4.46a 4.50c 3.81ac
SD .582 .519 .749 I know that there are a number of things that I can do to mitigate current climate change.
n 26 14 26 M 3.92c 3.36 2.81c
SD .977 .633 .895 I know that there are a number of things that I can do to adapt to current climate change.
n 26 14 26 M 4.23c 3.86a 3.19ac
SD .652 .535 .801 I can help people understand the impacts of climate variability and current climate.
n 26 14 26 M 4.58c 4.14 3.62c
SD .578 .535 .941
Notes: 5-point Likert scale (strongly disagree – strongly agree) used for each item. Significant differences between groups are annotated with letters in superscript, where a = p < .05, b = p < .05, c = p < .01. N = 66
Feelings related to current climate change: Respondents were asked how
strongly they feel certain emotions when thinking about current climate change (see
appendix). In the pre survey, significant differences were found between the Concerned
Human Cause and Unconcerned Natural Cause group in how overwhelmed (p < .01),
40
confused (p < .05), depressed (p < .001), and indifferent (p < .001) they feel about
current climate change. The Concerned Human Cause group feels significantly more
overwhelmed and depressed about current climate change and less confused and
indifferent about it than the Unconcerned Natural Group.
Perceived value of sessions: In the post workshop evaluation, significant
differences were found between groups in their perceived value of five out of a total of
nine sessions at the workshop (Table 2-6). The Concerned Natural Cause and
Concerned Human Cause group consistently rated the sessions with higher perceived
value than the Unconcerned Natural Cause group. A comparison of means shows the
Concerned Natural Cause group rating all but two of the workshop sessions as more
valuable than either of the other two groups.
Table 2-6. Mean ratings of SRECA sessions (1-5 scale, 1 = not a valuable use of my time, 5 = very valuable use of my time).
Session Con Human Cause
Cond Natural Cause
Uncon Natural Cause
Icebreaker (Bartels)
3.3 3.8 2.9
Why We’re Here (Shepherd)
4.3 4.0 3.36
Climate 101 (Knox)
3.4 3.7 3.4
USDA Climate Hubs (McNulty)
3.9 4.3 3.3
DSS (Fraise)
3.5 4.0 3.5
PINEMAP DSS (Aldridge)
2.8 3.1 2.6
Understanding Audiences and Processes (Monroe & Bartels)
3.5 3.9 2.8
Reviewing Needs, working together (Risse)
3.5 3.9 2.9
Breakout Sessions 3.9 3.6 3.0
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Part II: Comparing pre to post surveys within groups
The only group that shows a significant change in their responses to the four
primary climate change perspective items from the pre to post survey is the Concerned
Natural Cause group. A one-way ANOVA analysis of their responses shows that the
Concerned Natural Cause group became significantly less confused (p < .001) and
significantly more concerned (p < .01) from the pre to the post surveys.
Changes in self-reported knowledge: One-way ANOVA tests show significant
differences within groups in their knowledge about and ability to address climate-relate
challenges. On every self-rated knowledge item and for every group, mean scores show
an increase. While the Concerned Human Cause group made no statistically significant
change in their self-reported knowledge, both the Concerned Natural Cause and
Unconcerned Natural Cause group made significant gains on several items (Table 2-7).
Both of the latter groups show significant changes in the items knowledge of potential
future impacts of climate variability in the Southeast, knowledge of climate-related
resources I can access to better understand climate change, and knowledge of climate-
related decision support tools I can access. In the post survey, however, the Concerned
Natural Cause group’s self-reported knowledge is higher than other groups on every
item except in their knowledge of the causes of climate change. This same item, in
addition to knowledge of climate science, is the only item that the Unconcerned Natural
Cause group does not show statistically significant gains from the pre to post survey.
42
Table 2-7. Differences in mean scores of self-rated knowledge by climate perspective, pre and post SRECA workshop
Prompt Con Human Cause
Pre
Con Human Cause Post
Con Natural Cause Pre
Con Natural Cause Post
Uncon Natural Cause Pre
Uncon Natural Cause Post
Knowledge of climate science
3.2 3.4 2.7* 3.5* 2.4 2.8
Knowledge of the impacts of climate variability in the Southeast
3.1 3.3 2.9 3.6 2.8* 3.3*
Knowledge of the potential future impacts of climate change in the Southeast
3.0 3.4 2.7* 3.6* 2.5** 3.1**
Knowledge of the causes of current climate change
3.4 3.5 2.8 3.1 2.4 2.8
Knowledge of the climate-related resources I can access to better understand climate change
3.2 3.5 2.3*** 3.7*** 2.4*** 3.3***
Knowledge of climate-related decisions support tools I can access
2.8 3.2 2.2*** 3.5*** 2.1*** 3.0***
Notes: 1-5 scale of no knowledge to outstanding knowledge. One-way ANOVA to test significance; * p < .05, ** p < .01, *** p < .001.
Changes in climate-related skills: One objective of the SRECA workshop was
to increase participants’ abilities to facilitate conversation on climate change and to use
decision support systems (DSS) for addressing climate-related problems and concerns
with their clients. Both the Concerned Human Cause and Concerned Natural Cause
group show some statistically significant improvements in their climate-related skills
(p<.05) (Table 2-8). The Concerned Human Cause group shows a significant increase
in their self-reported ability to talk to Extension audiences about current climate change.
The Concerned Natural Cause group self-rated their ability to use climate-related
decision support tools to guide improvements in production strategies or natural
resources management, and their ability to design a program that addresses current
43
climate change higher in the post survey than the pre survey (p<.05). Only the
Unconcerned Natural Cause group did not change their skills..
Table 2-8. Self-reported ability by climate perspective on pre and post surveys
Prompt
Con Human Cause
Pre
Con Human Cause Post
Con Natural Cause Pre
Con Natural Cause Post
Uncon Natural Cause Pre
Uncon Natural Cause Post
Ability to use climate-related decision support tools to guide improvements in production strategies or natural resources management
2.5 2.8 2.1* 3.2* 2.3 2.7
Ability to talk to Extension audiences about current climate change
2.8*
3.4* 2.7 3.4 2.8 3.0
Ability to design a program that addresses current climate change
2.7 3.2 2.4* 3.4* 2.3 2.8
Ability to facilitate discussions on controversial topics
3.5 3.7 2.8 3.4 3.0 2.8
Notes: One-way ANOVA to test significance;* p < .05
Few significant changes occurred within groups from the pre to post survey with
regard to their attitudes about current climate change (Table 2-9). The Concerned
Natural Cause group reported feeling significantly less confused and more hopeful
about current climate change in the post survey. The Concerned Human Cause group
also showed a significant increase in their hopefulness about current climate change
from the pre to post survey. Although analysis of mean scores for the Unconcerned
Natural Cause group shows a similar decrease in confusion and increase in
hopefulness, the changes are not statistically significant.
44
Table 2-9. Significant changes in emotion scores before and after SRECA workshop
Notes: One-way ANOVA to test significance; * p < .01. (1 = not at all, 3 = moderately, 5 = a great deal) Interviews
Agents (n=14) from each of the four sectors (crops, livestock, forestry, and
coasts) in the Concerned Natural Cause (n = 7), Unconcerned Natural Cause (n =
5) and Concerned Human Cause (n=3) groups were interviewed over the summer of
2015. Of the total agents contacted (n = 39), 14 agreed to be interviewed (response
rate, 41%). The lowest response rate was from the Unconcerned Natural Cause group
(29%), the next was Concerned Human Cause (60%), and the highest response came
from the Concerned Natural Cause (80%). Higher response rates from those who are
concerned about climate change may indicate a greater interest in discussing climate
change.
While organizers intended for SRECA to be a year-long effort to encourage
climate-related program development and learning, most participants viewed the event
as a one-time event and did not change whether and how they incorporate climate-
related material in their programming after the September workshop. Three primary
themes were identified in the interviews. 1) goals for program development during the
workshop were either unclear and/or unmet; 2) agents in the Concerned and
45
Unconcerned Natural groups wanted more information on data collection methods to
determine attribution of current climate change; and 3) agents enjoyed the workshop,
even if the goals and outcomes were unclear.
Unclear/unmet Goals: Plenary sessions at the workshop provided informational
sessions on a variety of climate-related topics (e.g. climate science, climate change
communication skills, and decision support systems). The goals of these sessions were
to present a clear message on current climate change and to establish some baseline
concepts to facilitate more in-depth and sector-specific progress in the concurrent
sector sessions. The concurrent sessions were planned to provide opportunity to share
regional programs on managing climate risks and to facilitate the creation of novel
climate-related programming by sector. They were also intended to build communities
of practice across the region in each program. Comments from participants show some
confusion over what they were supposed to accomplish during the workshop, and
especially during the concurrent sessions. One agent commented,
I didn't rightly get…what I was supposed to bring home from it. It seemed better suited for faculty Extension specialist folks…Program development coordinators and the county agent - we're going in so many different directions. You know, are we supposed to come home and implement climate change programming into our repertoire? I didn't see how that fit or how we were supposed to make that fit. – Participant 10 (Concerned Natural Cause)
In this case, the agent is expressing confusion about if and how information and
skills presented at the workshop could be incorporated in her work. This confusion may
have arisen because finding common programmatic ground among agents within each
sector was a challenge. Agents commented that diversity within their own sectors was
too great to collaboratively develop relevant programming. In crops, for example,
specialties ranged from ornamental horticulture to row crops and in the coastal group,
46
some agents specialized in inland waterways while others focused on coastal issues.
While common ground can be found among these different specialties, it was
challenging for participants to readily see how they could create products that might
work for the wide range of audiences they serve. Another agent commented that the
overall objective for the livestock group was unclear.
As far as the livestock went…I don't know exactly what the mission was for the thing…I don't know that we got a lot done. – Participant 9 (Concerned Natural Cause)
While this agent expressed concern that not enough was accomplished at the
meeting in terms of program development, he noted that two months following the
SRECA workshop, he led a session with 20-25 agents at a state-wide meeting for
Extension agents where he discussed what he had learned at the workshop. Another
agent expressed that nothing tangible resulted from the workshop.
…We didn't actually come up with anything educational to provide our clientele. Other than those, you know, the website resources. There wasn't really anything tangible that you could take with you out of the breakout session, other than, you know, the conversation with your peers. – Participant 5 (Unconcerned Natural Cause)
The impression that the breakout sessions resulted in no deliverables for agents’
clientele, whether or not it is true, was common among agents and represents a
significant opening for improvement in future professional development efforts (if this is
determined to be a goal of the program).
More Evidence: The organizers of the workshop intentionally did not dedicate
time at the workshop to discuss and analyze the causes of current climate change.
While this topic is fundamental to a holistic understanding of the scientific consensus on
ACC, it is also an area of serious cultural debate and could have consumed a large
portion of the workshop’s schedule. Organizers believed that the Unconcerned Natural
47
Cause participants would not wish to hear any consensus-based climate science or
would engage in debate over what most climatologists believe to be facts. Agents in the
Concerned and Unconcerned Natural Cause groups commented on this missing link.
I was a little disappointed at the workshop on climate change. We just kind of glazed over the science. When I want to sit down and explain how they’re coming up with this data. I wanted to understand how we come up with those samples. Where are we coming up with this [sic] data? – Participant 8 (Concerned Natural Cause)
Another agent went into great detail about his skepticism concerning the reliability of
temperature-related data. He, like Participant 8, wanted to better understand data
collection and analysis methods for determining attribution.
There are graphs that show the temperature of the earth you know year by year, ok, but, how was that average temperature in 1950, in 1900, 1850, in 1800 determined? You have dots on that graph but just what went into that dot in 1850 or 1900 and how does the accuracy of that dot compare to 2015? – Participant 11 (Unconcerned Natural Cause)
This agent did not ask questions like this at the workshop because there was not a
session dedicated to explaining how data are derived. The workshop was not designed
to debate the causes of climate change, it was designed to share and develop skills to
address adaptation and communication. To address the apparent need for agents to
better understand these aspects of climate change, SRECA held a climate science
webinar to focus on evidence of changes. Some agents in the Concerned and
Unconcerned Natural Cause groups (n=4) remarked that, to a greater or lesser degree,
they do not trust that the science is settled on ACC and therefore feel uncomfortable
sharing some climate-related information with their clients – especially information that
relates to attribution.
Positive impressions of workshop: Given the cultural controversy surrounding
climate change and the diversity of strongly held beliefs about it, positive feedback,
48
especially from participants who are less concerned about ACC, indicates an entry point
for further professional development opportunities with these agents. One agent in the
Unconcerned Natural Cause group commented:
It was actually a good training and I learned a lot…if you’re on the fence about going, it's a great networking opportunity and you can learn something. – Participant 4 (Unconcerned Natural Cause)
While the interviewee was not asked to make suggestions to potential future
participants, when asked if she had any further comments for her interview, she took the
opportunity to encourage other agents to attend a hypothetical future training. Another
agent from the Unconcerned Natural Cause group commented:
I greatly appreciated the speakers that looked at climate related issues from a pragmatic standpoint, and addressed on-the-farm issues. It was the first time any climate-related issues had been presented that way. – Participant 1 (Unconcerned Natural Cause)
Other agents, especially in agriculture and livestock, similarly appreciated the
opportunity to look at climate change and its potential effects on their specific area. An
agent from the livestock group commented that, for the first time, she saw how climate
change and increasing temperatures could affect the livestock industry by influencing
both hay production and gain-to-feed ratios. An agent from the Concerned Human
Cause group commented that, while she did not see the workshop as a learning
opportunity, the regional networking was useful for her.
I think I found myself more in the role of an educator rather than gaining new education. Now I did, I met some folks and so, from that standpoint, it was worthwhile making contact with folks from other states. – Participant 13 (Concerned Human Cause)
As a participant who was already concerned about climate change, in agreement with
the scientific consensus, and not particularly confused about this topic, this agent
already understood the basics of climate change and did not receive much new
49
information. This comment corroborates the finding from surveys that the Concerned
Human Cause group made no statistically significant knowledge gains at the workshop.
Discussion and Recommendations
Participants in the SRECA workshop represented three groups based on their
perspectives on ACC. Their perspectives are distinguishable by varying levels of
agreement with the scientific consensus on ACC, their concern for, and confusion about
ACC. These perspectives likely affected how participants experienced and were
influenced by the workshop. Analysis of pre-post surveys suggests that individuals in
the three climate-perspective groups gained different knowledge and abilities from this
training. Participants in the Concerned Human Cause group reported no statistically
significant increases in knowledge-related items from the pre to post survey.
Considering this group was the least confused about climate change at the beginning of
the conference, the absence of significant knowledge gains is unsurprising. The
Concerned Human Cause group was the only group to report a statistically significant
increase in their ability to talk to Extension audiences about current climate change.
This may indicate that participants in this climate perspective group were uniquely ready
to gain this skill.
While both the Natural Cause groups did not increase their ability to talk to
Extension audiences about current climate change, the Concerned Natural Cause
group reported increases in their ability to use climate-related decision support systems
and to create programs that addresses current climate change, which were goals of the
breakout sessions. The Unconcerned Natural Cause group did not report any
statistically significant increases on ability-related items. As the group that is least
concerned about climate change, they likely do not perceive a need to incorporate
50
current climate change in their programs. While the Unconcerned Natural Cause group
did not improve their skills, they, along with the Concerned Natural Cause group,
reported statistically significant increases in four out of six knowledge related items.
Considering that some members in these groups do not trust that the science is settled
on ACC, future climate trainings might be improved for these groups by including more
about relevant information about climate change science. Additionally, if participants
could be invited to ask questions that address their concerns about data collection and
reliability of climate science in general.
While the workshop did not include a session dedicated to the causes of climate
change, both climate scientists at the workshop presented slides that support the
scientific consensus on anthropogenic climate change. That neither group increased
their knowledge on this aspect of climate change and members of both Natural Cause
groups commented that they want to learn more about it signifies an entry point for
future professional development opportunities. Agents, especially in the Unconcerned
Natural Cause group, need to trust the science behind climate change and before they
can understand how a scientific consensus on anthropogenic climate change has been
reached. Future professional development efforts may benefit from detailed explanation
of climate science, especially because it is the source of so much of the cultural climate
controversy.
Agents across three perspective groups noted that the workshop was a useful
networking opportunity. Interviewees said that meeting with colleagues across the
region was a rare opportunity that they appreciated. The positive experience of
networking with regional partners is more salient than perceived programmatic
51
shortcomings of the workshop. For this reason, future efforts would benefit from
specifically asking what climate-related information participants would like to increase
their knowledge and abilities and incorporating these needs in programming. While the
pre-survey used for the SRECA workshop gave participants an opportunity to rate the
importance of potential outcomes of the workshop, further inquiry into their informational
needs could have more effectively guided plenary and breakout sessions. Facilitators in
future sessions like these might better cultivate dialogue on program development
within sectors if a clear agenda is presented. Instead of asking if they needed to
incorporate climate change in their programming, they would instead focus on how and
what to incorporate. It would still be challenging for agents who are unfamiliar with
climate science and how climate change may impact their specific area, but common
questions about what the goal for their discussions about programming would be
answered up front.
Conclusion
Anthropogenic climate change is a complex topic rife with political controversy.
The Cooperative Extension Service is not immune to the same cultural influences that
have turned a relatively well-studied phenomenon into a political debate. As trusted
members of their communities and respected communicators of science, Extension
agents may be able to facilitate greater understanding of ACC and climate-related risk
management options with their clients. The SRECA workshop brought together agents
with different perspectives on climate change to learn and work together. Results from
this evaluation suggest that people with different perspectives on climate change want
different information and skills from climate trainings. Ultimately, all the agents want to
create relevant, unbiased programs for their clients. Some agents are ready and willing
52
to develop climate-related programs while others need to better understand how climate
change is measured or how it might impact their clients. Agents across the perspective
spectrum report that they want more information on climate change. The substance of
their information needs, however, depends on their perspective and their specialty. By
better understanding and incorporating the needs and perceptions of the audience,
future program developers can facilitate supportive learning environments for cultivating
climate savvy Extension agents.
53
CHAPTER 3 EXAMINING THE ROLE OF THE EXTENSION AGENT AND ITS EFFECT ON
COMMUNICATING CLIMATE CHANGE
Introduction
The United States’ Cooperative Extension Service (extension) works directly with
land grant universities across the country and is tasked with communicating actionable
research to the public. With expertise in a number of areas including forest resources,
agriculture, livestock, and water resources, extension professionals have the potential to
reach land managers, producers, and other relevant actors with climate-related tools
and resources (Prokopy and Power 2015, Lemos, Kirchhoff, and Ramprasad 2012). By
effectively communicating with their clients (e.g. producers, land managers, etc.) about
risks and management strategies for mitigation and adaptation, extension can play an
important role in increasing climate savvy management practices across the country
(Lemos, Kirchhoff, and Ramprasad 2012, Prokopy and Power 2015). Whether
extension agents adopt and implement effective frames for communicating climate
change may depend both on agents’ perceptions of climate change and of their
professional role(s) (Monroe et al. 2015).
Ideal Role(s) of the Agent: Over the last century, academics and Extension
specialists have explored the role an agents plays as a mediator between research
institutions and the public. According to two professors of developmental change writing
in the late 1960’s, an agent’s relation to the public is based on two philosophical points:
1) the agent’s primary responsibility is help people help themselves, and 2) the client
should be central to the agents’ programming (Gallaher and Santopolo 1967). Gallaher
and Santopolo argue that the agent plays four primary roles including analyst, advisor,
advocator, and/or innovator as they share research findings with those who can use
54
them. The authors expand on these points and suggest that, as an advocator, the
agent’s ‘main commitment is to recommend to the client one from among a number of
alternatives’ (p. 225).
Almost 40 years later, Morse et al. (2006) offer further suggestions for
conceptualizing the role of an agent as a change agent. Catalytic leadership, they
suggest, can better address complex public problems that Extension agents face in their
communities. While earlier assessments of the agents’ role stemmed from a top-down
model of knowledge creation (knowledge is held by the agent and passed on to a
client), more recent analyses of appropriate roles for the agent acknowledge that there
are not necessarily clear leaders and followers, and there are no singularly identifiable
“problems” with readily identifiable “solutions” (2006). The catalytic tasks of public
leadership are, according to Morse et al., to raise awareness, form working groups,
create strategies, and sustain action. These tasks can be strengthened by an agents’
understanding of the needs of her clients and how the agent can help stakeholders
achieve what they would like to see in the future (Garst and McCawley 2015). While this
approach and earlier analyses of the role of the agent may be appropriate, they are
ideal types and not necessarily reflected on the ground with agents in the field.
Communicating Controversy: When scientific findings challenge social norms
and long-held scientific understandings, or are otherwise controversial in any way, those
who are tasked with communicating this science are put in a difficult position (Brysse et
al. 2013). Pioneering communicators of paradigm-shifting science will inevitably face
resistance to changing beliefs and behaviors. This is the situation in which some
Extension agents find themselves when they consider communicating climate change to
55
their clients. Discussing climate change may conjure culturally significant beliefs that
could alienate their clients (Corner, Markowitz, and Pidgeon 2014). This may happen
because the mitigation efforts (e.g. diminishing or ceasing greenhouse gas forcing)
based on the scientific consensus about anthropogenic climate change (ACC)
challenges a predominant economic model that relies on the combustion of fossil fuels
as a primary energy source. There is broad scientific consensus extending beyond
climate scientists (Carlton et al. 2015) that ACC already is and will continue to alter
Earth’s systems in various ways including increasing the intensity and frequency of
extreme weather events, increased average global temperatures, rising sea levels, and
accelerated melting of glaciers and ice sheets (IPCC 2014, Gleick et al. 2010, Carlton et
al. 2015). Although the body of evidence that strengthens the theory of ACC has grown
in the past few decades (Crowley 2000, Hegerl et al. 2007), public awareness of the
causes and risks associated with ACC is highly variable.
While climate variability and change can and do affect all Extension-affiliated
sectors, many agents lack a scientifically vetted understanding of regionally relevant
climate systems (Monroe et al. 2015). Yet an understanding of climate science would be
useful to conduct their job of providing alternatives to clients. Recommendations for
various approaches Extension agents could take in response to contemporary and
future climate related risks have been suggested (Fraisse et al. 2009, Morris et al.
2014): providing climate change information when it is solicited, focusing on local effects
of climate change, and emphasizing the tangible benefits to producers for enacting
management strategies that both adapt to and mitigate the effects of climate change.
Because agents hold a range of beliefs on climate change, it cannot be assumed that
56
recommendations and strategies for communicating climate change to diverse
audiences will be adopted and used by agents. Monroe et al. (2015) reported several
barriers to climate change communication according to Extension professionals. The
highest ranked barriers were found to be lack of audience interest, the perception that
available information on the topic of climate change is conflicting, and not enough
applied information available.
Research Questions
The barriers listed above and existing scholarship represent appropriate entry
points for analyzing Extension agents’ perceptions of their roles and responsibilities to
their clients when communicating a complex, science-based issue. The purpose of this
research is to examine 1) how agents perceive their role in communicating complex
topics with clients, 2) the extent to which agents do or do not incorporate climate
change as a part of their professional role, and 3) how agents believe they can be better
equipped to assist clients with risks and opportunities associated with climate variability
and change. Agents’ willingness to address climate change is underpinned by the basic
process of filtering and interpreting complex information for different audiences. A fourth
aspect is to understand how agents filter scientific information for different audiences
and how this filtering process is used with climate change.
How do extension agents perceive their role(s) and responsibilities to their clients in communicating complex, sometimes controversial science-based topics?
What kinds of information/skills do agents need to translate complex scientific topics to their clients? And specifically related to climate change?
How do agents currently engage with their clients about climate change? What motivates an extension agent to integrate climate-related programming with their clients?
What information do agents filter out about climate change with their clients? How do they decide what to filter out and what to put forth the effort to explain?
57
Literature Review
Communicating Risk as an Agent: Extension agents are often trusted, active
members of the communities they serve and often have friendly relationships with their
clients that extend beyond the professional sphere. They may go to birthday and
retirement parties, they may visit clients' properties and understand the conditions of
their clients' families. When they share their knowledge with the people they serve,
agents know that it could affect their clients’ management, buying, and selling practices.
While this aspect of Extension is often seen as a strength of the organization, it can also
make the process of communicating risk more complex and personal for agents than it
is for scientific researchers (Fischhoff 1995, Wilke and Morton 2015). While a
researcher may be able suggest a novel management option to improve yield at an
academic conference without much consequence. If an agent suggests a management
option, they will be held personally accountable for the success or failure of that
suggestion with their client.
Communicating Climate Change and Extension
While science is ever-changing and scientists know that science is never “settled,”
Oreskes (2011) argues that, in the interest of effective communication on the topic,
scientists and others who are aware of the consensus on climate change must start
referring to ACC as a fact – not as a theory with various levels of uncertainty. These
terminologies, although philosophically true to the nature of science, are not helpful in
communicating the likelihood of catastrophic changes that could result from unchecked
ACC. Furthermore, she and Conrad (2011) argue that scientists, and the
Intergovernmental Panel on Climate Change (IPCC) in particular, have downplayed the
58
effects of climate change when it comes to projecting future scenarios with climate
models. Evidence from the past two decades have shown that, in many cases, climate
scientists’ projections were underestimates of what actually occurred (2011). Climate
scientists, they argue, are biased against reporting potentially dramatic outcomes.
“Erring on the side of least drama arises from core scientific values of objectivity,
rationality, and dispassion,” write Oreskes and Conrad, “which leads scientists to be
skeptical of any claim that might evoke an emotional response,” (2011: 335). Future
scenarios that would displace thousands or millions of people due to rising sea levels
might therefore be thrown out if they are considered outliers and could significantly alter
the outcomes from climate models. Considering these boundaries and our own
limitations to assessing present and future risks is critical in ACC discourse.
This factual approach to communicating climate change has not even been
adopted by many in the Extension community because both Extension professionals
and their clients hold a range of culturally influenced views on climate change (Monroe
et al. 2015). Despite the fact that contrarians fail to provide alternative theories that
credibly satisfy the evidence, dismissal and doubt of the scientific consensus on ACC
continues. Kahan’s theory of cultural cognition (2011) offers insights into why it is
challenging to communicate ACC to reticent audiences and why Extension agents are
uniquely position to effectively transmit this information to those audiences. As trusted
communicators of science, Kahan would argue, agents might be able to encourage
deliberative thinking about climate change in a client who might otherwise dismiss the
topic as a partisan hoax. Because Extension agents are trusted members of their
communities and their clients consider them to be unbiased sources of information
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(Franz et al. 2010), it has been suggested that doubtful agents can helpfully focus on
risk-management in terms of weather patterns and climate variability (to avoid the
culturally controversial topic of ACC). However, as Monroe et al. (2015) point out,
“(Avoiding ACC in Extension programming) is a partial solution…since it avoids a basic
understanding of climate science that is essential for the creation of novel solutions and
techniques,” (p. 232). For agents to catalyze a change in clients’ behaviors and beliefs,
it may be necessary to catalyze a shift toward comprehension of the scientific
consensus on ACC with agents themselves. To move in this direction, this research
explores how agents currently engage with clients on the topic of climate change, and
what would help them increase both their own climate literacy and their comfort level in
discussing relevant climate-related information with their clients.
Knowledge Translation in Extension: Extension is an organization tasked with
transferring applicable research findings to diverse audiences, and so employing
processes that successfully transform research into practice are keys to the extension’s
capacity to fulfil its mission. For the purposes of this research, knowledge translation is
considered to be the process of sharing research findings in relevant, easily-accessed
and applicable ways to clients (Graham et al. 2006). The word translation is appropriate
because the culture and vocabulary used in science is often different than the public
(Wynne 1992). Communicators of science must often quite literally translate information
from scientific jargon into a language that laypeople can understand. In the case of
climate change, communicators must understand the concept of appropriately framing
the topic so audiences are not alienated (CRED 2009).
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Analytical Framework and Methods
Interviewees were selected from the 100 Extension professionals who attended a
climate change professional development workshop in September 2014. Based on
survey responses administered to workshop participants, agents were categorized by
their beliefs regarding the causes of climate change and concern for the impacts of
climate change. This categorization was informed by an understanding of the Six
Americas of Climate Change (YPCCC 2009) and multiple statistically significant
differences between groups on climate-perspective survey items. Participants held one
of three climate perspectives: Concerned Human Cause, Concerned Natural Cause,
and Unconcerned Natural Cause. Selected participants were contacted by email and if
there was no response, a follow-up email was sent. Semi-structured interviews were
scheduled for a convenient time, and were conducted over the phone, ranged in length
from 30 to 90 minutes, and were recorded using an iPhone. The Internal Review Board
at the University of Florida approved the data collection protocol for this study.
Interview questions were developed with input from four UF faculty and staff,
including two Extension Specialists. Qualitative interviews were determined to be a
useful method for addressing our research questions because the process of filtering
and translating information is nuanced and not easily captured in survey data.
Questions were intended to elicit responses that would explain agents’ perceptions of
their roles and responsibilities when communicating complex science-based issues, and
climate change in particular, to their clients. Agents were asked to describe their
experiences with communicating complex topics to their clients, what they needed to
know and be able to do to accomplish this task, and how they decide what information
to share when communicating with different audiences. Interviews then shifted focus to
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climate change and agents were asked what their clients are asking them related to
climate or climate change and what they are comfortable talking about. Specifically,
agents were asked what they say or what they would say if one of their clients asked
them about the causes of climate change. Agents were then asked to explain what
climate-related information would be of most use to them and their clients and how the
university can best share this information with them.
Grounded Theory and the Role of the Researcher: Kathy Charmaz (2006)
contends that researchers are responsible for the bias, experiences, and expectations
they bring to interviews and subsequent analyses. In an effort to obtain honest and rich
responses from interviewees with various perspectives on climate change, I endeavored
to dissolve my own cultural biases. To elucidate this perspective, below is an exchange
between one agent and myself where I explicitly shared how I perceived my own role in
the interview process. The conversation began as the agent was about to describe her
understanding of the boundaries of “God’s country.” I asked her where she thought
these boundaries were and why. In response she said the following:
Agent: We're not going to get into that because I don't know where you stand. (Laughs) Researcher: Yeah, I know. Let me tell you, I'm wide open. My whole worldview is shot wide open and I just hear people and I listen to what they have to say and I accept it is as truth, as their truth, you know? That's where I am. Agent: That's the right answer, as their truth. You know, like, it is this their truth, it's our truth. It's not everybody's truth. Researcher: Right, yep. Everybody has their own truth. Agent: That's right Researcher: So that's what I'm here to listen to today.
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Perhaps most important to note in this exchange is that when the role of the
researcher was made explicit to the interviewee, a sense of comfort and connection is
fostered. The interviewee said, “It is our truth.” This statement shows that the
clarification of the researcher’s role, to actively listen to the interviewee and trust that
her answers were her truth, bridged cultural differences between her and the
researcher. This interaction also shows the importance of the researcher’s firm
understanding of her own role and the expression of this role to the interviewee. The
researcher must be reflexive about our own preconceived ideas and, to the best of our
ability, listen actively and openly to the responses of interviewees.
Analysis of Interviews The data were transcribed using online transcription
software called transcribe (https://transcribe.wreally.com/app#) and were then analyzed
by the researcher. Challenges to communicating climate change have been well
documented in the literature and were noted in these interviews using Moser’s (2010)
discussion of the challenges to communicating climate change (causes are invisible,
delayed gratification for taking action, it is complex, uncertain, and there are inadequate
signals indicating a need for change). Themes related to cultural cognition (Kahan,
Jenkins-Smith, and Braman 2011) were also noted. The results and discussion herein
do not address these themes and, instead, examines challenges that are unique to
Extension.
Results
14 Extension agents from seven southeastern states (AL, FL, GA, LA, KY, NC,
and VA) were interviewed (36% response rate) over the summer and fall of 2015.
Explanation for nonresponse was determined through short (5-10 minute) conversations
with five agents (20% of nonresponders). Five reasons for not responding to the request
for an interview were named: 1) respondent was too busy (n=5); 2) respondent was
dealing with new responsibilities at that time (n=1); and/or 3) respondent was
uninterested in responding to survey’s interviews that do not come from deans (n=1).
Interviewees were from livestock, agriculture, forest resources, and water/coastal
resources and represented all three climate-perspective groups. While all agents
interviewed have earned at least one graduate degree, they do not necessarily identify
as scientists and are deeply involved in their communities in ways that scientific
researchers may not be. Agents were asked about what climate-related information they
use with their clients and how climate change is or is not integrated in their professional
interactions. According to responses in these interviews, agents decide to share
climate-related information in at least three circumstances: 1) when they believe
information is relevant to their clients, 2) when they believe that their own
knowledge or current scientific research is sufficient to address the client’s
questions/needs, and 3) when they are confident that their client will not perceive
bias in the information they present.
Extension’s Mission and the Role of the Agent: According to the websites of
the seven states represented in these interviews, a primary goal for Extension is to
improve the lives of its clients by sharing actionable, research-based information (see
appendix). According to participants, in the case of agriculture and livestock agents, this
can mean sharing evidence-based information from the university about seed or feed
varieties, fertilization and pest control technologies, equipment and management
practices for increased efficiency. For forest landowners and managers, agents might
share information on optimal stand densities, proper fire management practices, and
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invasive pest control. Agents feel responsible for sharing research-based information
with their clients so that they can make decisions and manage risk based on the best
available science. One agent described Extension’s mission and her role as an agent as
follows:
…What Extension's mission is is to provide everybody with as many, with as much information as possible that gives them as many options that could work with the new, whatever the new technology is…And you want to give them as much information as possible so that they can figure out how many choices are out there and which one of those choices might work for their production system. – Participant 2
This kind of approach works well when an agent is talking about topics that a
client is familiar with and that have direct impacts on a client’s life – like pesticides,
irrigation techniques, or optimal stand density. While agents feel a responsibility to
share as much information as they can to help their clients, they also commented that
they do not always share everything they know about the topic at hand. Additionally,
agents do not always personally have the knowledge that their clients need. When
agents don’t have the information or knowledge themselves, they refer to experts. One
agent described his role as a direct conduit between the university and the client by
obtaining information from the research institution to bring back to the client.
Well, my role is two parts: one is to report back to (the university) for the right specialists for what problems I'm seeing so that they can do the research if it hasn't been done. The second part is then to educate the farmers on the science of what we know. So I've spent a lot of time researching problems and then trying to stay up to date on any new solutions to problems that come out and give that, then pass that along to the farmers. - Participant 4
Through this lens, the agent’s primary role is to gather information that is defined
and directed by the client. His job is to be keenly aware of the needs of his client and to
use his connections to the university to present the latest scientific findings on topics of
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interest to the client. One agent described a situation where her job was at risk by
enacting this aspect of her professional role. In her community, a local company
claimed to have a solution to a common problem and was selling a product to residents
to address this issue. The agent learned, through a research paper from the Forest
Service, that this company had misdiagnosed the problem and was, in essence, selling
a useless (and potentially harmful) product. When the agent informed the company of
their mistake, they ceased contact with her and later demanded that her supervisors
terminate her position. Now aware that the company was selling illegitimate products to
residents in her community, the agent went to great lengths to share the science-based
information with her clients on the topic. She wrote newspaper articles, created a page
on her website, and spoke with the Forest Service researchers.
It ended up becoming a very controversial situation because the company… (said that) I was interfering with their ability to do their business by providing "misinformation" and out-of-date, old science and it got nasty. – Participant 13
Fortunately for this agent, her long standing reputation as a member of the
Extension community and the conclusive findings of the research she was using made it
clear to her supervisors that by sharing science-based information with the intention to
improve the lives of her clients, she was appropriately performing her role as an agent.
While this situation may be unusually controversial compared to what agents
experience on a daily basis, it reveals a common thread among agents regarding their
loyalty to their clients and their dedication to using science to protect and improve lives.
One agent commented that an aspect of her role as an agent is to protect her clients
from the public who may not understand the use of genetically modified organisms
(GMOs). Her concern for farmers stemmed from the perception that the farmers would
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not be able to defend their choice to use GMOs when confronted with people who are
skeptical of GMO’s safety for human or ecosystem health.
…This is a very complex issue and generally I'm a buffer for the farmers. Hopefully, they don't get a lot of comments (about GMOs) because they would not be very appreciative of it and they would not be very nice…most of (my clients) cannot communicate the science. They can't give the facts. They know that they don't have to put as much pesticides on their cotton, they're not doing as much treatments on their cotton as they once were and that they appreciate that. And they do believe what science that they know supports that they are not causing cancer. - Participant 7
For this agent, being able to defend the science-based (and sometimes
controversial) choices her clients make is an important part of her professional role. She
is affirming her role as an intermediary between two groups (farmers and the public)
and that the scientific consensus on the safety and efficacy of GMOs is important for
both her and her clients when defending the choice to use GMOs. When asked how she
responds when a person who is skeptical of GMOs asks her a question on the topic,
she said she responds by asking them to consider if they think that using fewer
pesticides is good for the environment, which enables them to think about the larger
agricultural system and purpose of the GMOs. While the prompt she employs over
simplifies GMOs in contemporary farm management, in impromptu conversations an
agent often has insufficient time to explain the science and systems that underlie issues
of controversy. Often, she said, she directs clients to a website for further information.
She is confident that the use of GMOs is safe and because most of her clients are
farmers that already use GMOs; she has not developed an educational program to
inform skeptical people on the safety or efficacy of using them. This example shows
both that an agent can feel that they are on the “side” of the farmer and wants to protect
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them from the public and how their teachable moments often happen in small pockets
that do not allow full explanations of complex science.
A common response among these participants was that they usually do not
share everything they know about science-based topics. Several agents said some
variation of ‘less is more’ when communicating science-based issues with clients.
Especially for topics that are politically and culturally controversial, deciding what
information makes it through the agent’s filter to be communicated to clients is nuanced
and not always straightforward. Agents consider many factors before deciding to share
certain information, such as, agents decide whether the information is relevant, reliable,
and unbiased.
Filtering Complexity
Agents commented that, while their mission is to share information to help their
clients with decision-making, what they choose to share depends on the questions they
are asked and the experience/education level of their client. One agent said that he
approaches most interactions from the standpoint that ‘mostly (sic) producers aren’t
scientists’ so he doesn’t try to explain the nitrogen cycle when talking with a client about
best management practices (Participant 3). Another agent, however, described a
beginner farmer workshop she convened successfully using simple visuals to explain
nutrient cycles to farmers. By the conversations she had with farmers after the
presentation, she knew they had understood what she intended to convey. These two
approaches (avoiding complexity and simplifying complexity) represent different ways
that agents filter information for their clients. It also represents two different settings in
which agents interact with their clients: an informal conversation with a client on his farm
and a workshop that the agent organized. The first agent may not have had the
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resources (educational tools and practice) to explain the nitrogen cycle to his client in
the middle of his cornfield, while the second agent decided that the nutrient cycle was
important enough to her clients that she designed and created visuals to simplify the
process and held a workshop to share her knowledge. The first agent decided to filter
out the complexity while the second decided to translate the complexity by explaining
the science for her clients. Both are examples of acts of filtering information, but the
second is also an example of translation. These examples represent the choices that
agents make as they select from scientific knowledge to share with clients – what to
filter out of their conversations and what to explore and explain.
Determining Relevance
Some agents commented that if climate-related information is directly relevant to their
clients’ lives, they are more willing to share it. They do not believe they must wait until
clients inquire to deliver information yet in the context of climate change programming,
that is exactly what they appear to be doing. All interviewed agents confirmed that
climate change is not a topic that most clients are asking about (with the exception of
Master Gardeners and participants in sustainability programs). Agents explained that
they decide what is relevant to their clients by listening to clients’ questions, from their
experiences with clients on their properties, and from the science-based information
they receive or co-create with university resources. Yet data from the interviews and
previous survey results (Monroe et al. 2015, Sommers 2014) clearly establishes that
agents view the lack of interest in climate change on the part of their clients as a
considerable barrier to integrated climate change in their programs and management-
related conversations with clients. One explanation for the apparent conflict might be
that clients are not using the words “climate change,” but instead are regularly asking
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about weather variability, rainfall patterns, and sometimes increasing occurrences of
extreme weather events. Several agents said that, because climate change occurs over
longer time periods, it is a challenge to meaningfully address the topic with clients who
are more concerned with daily or seasonal weather variations.
I don’t have anybody saying ‘hey I’d like to learn more about climate change.’ Certainly people are interested in drought, flooding, hurricane response…We are in the business of science and in answering questions so I think the idea we have is we are not out there to teach climate change for the sake of climate change, we are out there to teach climate change and the impacts it may have on our clients. – Participant 8
The perception that leading workshops or initiating conversation on climate change is
superfluous (at best) and politically manipulative (at worst) is also common. Some
agents are uninterested in approaching the topic of climate change because it is unclear
to them (and their clients) that it relates the daily operations of their clients. This is
especially true in agriculture, where clients are primarily concerned with seasonal
variations and crop viability on a shorter time scale. When climate change is conceived
of as a distant problem to adapt to over a longer time period, making the case for
including climate change related information is a harder case to make for land-locked
agricultural agents. In contrast, agents working in coastal communities, where sea level
rise is already showing effects, talking about climate change is perceived as more
relevant.
In addition to challenges on a temporal scale, inputs and effects of climate
change are perhaps most visible on a global scale. The inability to identify tangible
benefits to adapting to the risks of climate change in a locally relevant way represents a
challenge that has been well articulated in the literature on climate change
communication (Moser 2014). For extension agents, the leap from climate variability to
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climate change is a big one, especially for agriculture and livestock agents whose
clientele are concerned primarily with seasonal changes.
(My clients) are not terribly interested in, you know, huge, grandiose type concepts (like climate change) that's not of use to them on a daily level. They might have some general curiosity about that sort of thing, but, anything that can be presented that I can learn that I can pass on to them that can help them be better suited to address any climatic issue that might occur, long-term, short-term, whatever the case might be - that's beneficial, both for me and for them. It lets me do my job more efficiently and, hopefully, it helps them be more successful as producers. That's kind of my big statement on it, just keep it practical. – Participant 1
Agents want to be useful and relevant to their clients so they will only put forth
the time and effort to educate their audiences on climate change if they can
communicate clear behaviors or management practices to their clients that will
positively impact the clients’ operations. One agent explained that, while some of his
clients may want to bequeath their land or business to their descendants one day, they
put most of their focus on “taking care of business today,” (Participant 1). This tendency
is not unique to farmers or other Extension audiences. Unless a tangible improvement
to quality of life can be assessed, Extension agents face a challenge in explaining
anything about climate. Advancements in weather predictions and seasonal forecasts
are highly useful, but discussing changes that could occur over decades or 100 years in
the future does not yet have a place in these agents’ outreach efforts. One agent
expressed her clients’ lack of concern for people they view as “outsiders” and that they
believe that adverse outcomes of climate change will primarily affect “others.”
And, generally, the people who live inland do not care for the people who live along the coast because they're not locals - I mean, that doesn't affect them. They couldn't care less about what happens to those people along the coast. They don't think that our economy is based on all those coastal people and their money…They don't care about coral reefs. I've sat in meetings before where they’re talking about those reefs, you know, they're talking about how the oceans are getting more acidic and the coral reefs -
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the farmers don't (care). They're not going to the coral reefs. They're working on the farm. The people who care about coral reefs are those of you who can afford to go see a coral reef. – Participant 10
Sufficient Knowledge
According to these participants, when agents are not confident in their own
knowledge on a topic, they refer to an expert in the university system to find answers.
Clearly, having sufficient knowledge is essential to feeling comfortable providing
information. Responses described a range of reactions to what constitutes sufficient
knowledge, however, from being uncomfortable outside an area of expertise to
mistrusting the scientific consensus on climate change. Even though they might have
some knowledge on a topic, they might decide not to share it if they deem their
knowledge insufficient to give a well-reasoned answer. One agent said that the only
time she feels uncomfortable talking with a client about climate change is when she
believes her knowledge is insufficient.
I guess the only times I really get uncomfortable is when I don't have a good grasp on that particular issue that they're bringing up so I have to say, I need to research that a little bit more and get back to you on it. Participant 13
This agent was talking specifically about situations where someone approaches
her with aggression or with an attitude of wanting to prove her wrong about climate
change. In addition to being confident in their own knowledge, several agents
mentioned that they must be confident in the science on climate change to share it with
their clients. Respondents were asked a hypothetical question about how they would
respond if a client asked them about the causes of climate change. While all of these
agents participated in the SRECA workshop where two climatologists supported the
consensus on anthropogenic climate change, several agents commented that they
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would be more comfortable talking about climate change if they had more confidence in
the science.
Confidence in climate science: Most agents said they would feel
uncomfortable responding to a question on the causes of climate change and they are
likely to refer clients to other sources of information when asked about climate change.
They decide not to share information related to the causes of the climate change and, to
some extent, climate change in general because they are not sure that there is scientific
consensus on the topic. Many agents expressly said that they would feel uncomfortable
responding to a question about causation and would try to avoid responding in a direct
way – especially if they perceived that the person questioning them was skeptical about
climate change.
Um I would probably ahhh recommend some, you know, resources that they could go to look at for their individual basis. Um, dealing with this particular topic, I would explain to them that I'm not a climatologist, I'm not a meteorologist, I don't know a whole lot about this subject, but you could go to the SRECA web site or, um, the forestry one, there's a forestry one. – Participant 5
Another agent said that she would feel more comfortable sharing information on
climate change when more research is done on the topic.
…If, you know, if more scientific research comes out and starts being more, um, clear, you know, on causes and things that are going on, then I, that's when I feel like I'm pretty comfortable and confident with passing information along - that I've got some good hardcore facts that have been discussed and researched, not once, but a few times, you know, and they're starting to get consecutive results, you know? – Participant 2
When asked if she had heard of the Intergovernmental Panel on Climate Change
(IPCC), an international body of independent climate scientists formed in 1988 that
produces assessments based on published literature, she said no. She went on to say
that it’s important for her to trust the source of the information on climate change.
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…The other thing is: who are the ‘international panel on climate change?’ Are they respected scientists? Who are they? I don't even know who they are. So why would I trust their credibility if I'm not sure who they are? You know, that's gonna be important for me to feel comfortable with what's being said and who said it. – Participant 2
Other agents similarly commented that where and from whom they themselves
get information on climate change is important. One agent described people who trust
the scientific consensus on climate change as “climate people” and that he does not
believe that the periodicity of extreme weather events has increased in recent history.
Something that bugs me about the argument that the climate people say is, well, ‘we had hurricane Sandy and look how much damage it did.’ Sandy wasn't the first storm to hit the east coast, nor Katrina. – Participant 11
The agent commented that he does not trust information on climate change from
people he considers to be advocates for climate change, or “climate people.” He said
that one young climate advocate had said in response to the agent’s inquiries about
data collection methods that he would ‘just have to trust the scientists.’ This response
was not satisfying for the agent and he wanted to know more about how scientists can
accurately compare average global temperatures over the past 100 years. He is
interested in learning about the standard deviations of data points and how data
collected with improved measuring equipment of today can be reliably compared to
measurements made with more rudimentary instruments of 100 or more years ago.
While this agent’s interest in data collection methods to determine attribution was more
detailed than any of the other agents, his firm skepticism of the scientific consensus on
anthropogenic climate change was common.
On the causal end of things, I am very skeptical myself. I don’t know that I would be the most insightful person to have that conversation with. I am fairly well versed in the theories, the conclusions that have been presented. For my own piece of mind and the practical application of my
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clients, I am much more comfortable addressing the whole issue in terms of risk management. – Participant 1
This agent’s comment exemplifies how he filters information about the causes of
climate change to one of risk management. This is an example of someone filtering
information on climate change not because he does not have the information, but
because he is skeptical of the legitimacy of the information he has. This kind of filtering
may occur because the agent believes that the client may also perceive a bias in
information that aligns with the scientific consensus. It also indicates that the agent
herself is unconvinced by the consensus.
Perceiving Bias
While clients are not asking about climate change, this does not mean that agents are
not aware of it. One agent described an experience when a client made observations
regarding changes in seasonality. The agent decided not to mention that the client’s
observations corroborated the scientific consensus on climate change because he
perceived that this client would associate the phrase with a political agenda.
I had a conversation with a guy the other day about planting, and he said the seasons were getting longer. I decided not to bring up climate change. – Participant 3
This same agent later added that he has tried to explain to clients that climate
change is anthropogenic and that this has been met with resistance.
I (have said) that the evidence indicates that it’s primarily the CO2 in the atmosphere which is manufactured by us. It hasn’t gone over well when I’ve tried it. – Participant 3
While the agent in this case is in agreement with the scientific consensus on
climate change, he avoids discussing it because his past experiences have been
unpleasant. He went on to describe that when he’s mentioned climate change and CO2
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with his clients the conversation “goes back to a political discussion,” and that his clients
“think it’s biased and that the scientists are in bed with Al Gore…as a result, all of that
data is, well, tainted.” He likens the perception of data related to climate change to data
presented by seed manufacturing companies. In the case of climate change, Al Gore or
liberals are manufacturing data on climate change to push a political agenda in the
same way that seed companies distribute research findings to show that their
proprietary hybrid seed varieties are the best choice. This perception keeps him from
mentioning climate change to clients despite his agreement with the scientific
consensus on climate change. Another agent, when asked the hypothetical question
about how she would respond if a client asked her about climate change, she at first
said that she would not know how to answer.
Umm, I've never been further educated on that. I don't know that there is a correct answer because there's so many differences of opinion on whether it is or is not or you know, what's really going on. So I don't know if there is a correct answer… – Participant 10
When she was then asked to imagine an interaction with a particularly
conservative farmer that she had mentioned earlier in the interview, her response
revealed a discomfort with confronting this topic in a real-world situation.
How I, oh golly, that would scare the bajeesus out of me if he asked me that. I would hate him to ask me that because I probably - they don't really want to hear it. I mean I do think that, golly, I hate to say it, but I mean, it is carbon dioxide and it is because of all the fossil fuels that humans have put out there, you know like, I do believe that. – Participant 10
In this second iteration of her response to the same question, the agent reveals
that talking about specifically about the causes of climate change is challenging. It is
hard to tell if, were she to find herself in this situation, whether or not she would actually
mention CO2 to her client. Given that a question about the causes of climate change
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could inspire her to respond in fear or anxiousness, it is unclear whether she would
indeed let this information pass through to her client or if she would filter it out. In either
case, while this agent believes that increased levels of CO2 in the atmosphere is a
driver of climate change, her concern for the reaction from her client causes her great
discomfort. Another agent succinctly summarized why he does not mention climate
change with his conservative clients.
Climate change is a very polarizing issue and all the political connotations that go with it. If you believe in climate change it means you’re liberal.” – Participant 8
While this agent was describing situations with clients, another agent mentioned
discomfort bringing up climate change with her colleagues in Extension. The following
quote was a response to a question about talking about climate change in meetings with
her colleagues.
You know, as far as, you know, bringing it up in Extension it can, in Extension programming in general, everybody has their own opinion on what's going on and what's not and what's the cause and what not, so how do you even bring it up, you know? – Participant 5
The agent here also mentioned that some colleagues are alarmed by climate
change and that their extreme concern about climate change made it difficult to have
level-headed conversations on the topic. Having respectful and productive
conversations on climate change is challenging when there are strong opinions on what
the relative risks of climate change are.
Limitations
While this study aims to better understand how extension agents perceive their
professional role and responsibilities to communicate climate change and variability to
their clients, our sample population was limited to a subset of those agents who
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participated in the SRECA workshop. This choice was intentional to guarantee that
respondents had some background in climate-related information, but is consequently
not a representative sample of all agents in the Southeast US. Another limitation to this
study is the lack of prior research on agents’ perceptions of their professional role(s) as
communicators of science-based issues. There is fairly robust literature on ideal types
for extension agents and change agents in general, but reflective commentary from the
agents themselves appears to be lacking. A better understanding of agents’ perceptions
of their role (and especially within the context of controversial science-based issues)
and from a representative sample of agents across the Southeast US would add depth
and clarity to the particularities of transferring knowledge from the land grant universities
to diverse publics as an extension agent. This future research could help inform an
appropriate direction for extension to head amidst funding shortages and rapidly
changing contexts regarding information dissemination (Prokopy 2015). A better
understanding of agents' perception of their role could aid university faculty and
researchers in framing and packaging climate-related information in ways that is more
readily accessible and useful to the agents.
Conclusions and Summary
Interviews revealed three primary circumstances in which agents do not share
climate-related information with their clients: when they do not believe the information is
relevant to their clients, when they do not believe that their knowledge and scientific
research is sufficient to meet the needs of their clients, or when they or their clients
believe the science to be biased. While all interviewed agents attended a workshop
where the scientific consensus on climate change was upheld by other Extension
78
professionals (including specialists and other agents), some agents are not confident
that climate change science is reliable. They do not necessarily trust distant scientists
and some need to better understand data collection methods and analyses that led to
the findings. The agent who came up against a company selling a product unsupported
by science said she was confident in proactively educating her clients on that topic
because she was convinced that the science she was sharing was sound. Because
some agents do not trust the science on climate change, they do not share that position
of confidence that this agent experienced.
Because Extension agents have advanced degrees and are familiar with
uncertainties inherent to the scientific process, climate-related program planners can
strive to be transparent and thorough when explaining climate science methods to
agents. Most interviewed agents agree that the climate is changing and that human
activity is driving at least some of these changes. Those who are most skeptical of the
causes of climate change want to better understand how the scientific consensus on
anthropogenic climate change has been reached. Interviews suggest that, if given the
opportunity to learn more about attribution, these agents would be interested. It is
possible that dismissive agents felt uncomfortable to ask questions that might be
perceived as contrarian at the climate workshop they attended because the
predominant view was clearly in line with anthropogenic climate change. Asking a
question about the causes of climate change may have been perceived as a risk they
were unwilling to take.
This analysis can help move climate-related professional development forward
by addressing issues of relevance, comprehension, and bias in climate science. While
79
agents say that climate variability is relevant to their clients, especially in agriculture,
they question whether climate change is. Agents know that they can talk about weather
and climate variability with their clients without engaging in controversy, and they decide
on an individual basis if addressing climate change is a part of their professional role.
Further dialogue on the role of the agent in controversial, science-based issues is
necessary to clarify how Extension can most productively engage in complex dilemmas.
Future directions: The results of this research show a clear and unsurprising
finding that agents desire to share information that is relevant and applicable to their
clients. Agents said that one way they determine relevance is by responding to
questions asked by their clients. Future research efforts, then, may bolster this
methodology by striving to empirically understand what clients believe is relevant
climate-related information. Expecting clients to know what climate-related questions to
ask of agents could be unreasonable given the advances climate science has made in
recent decades. Surveys, interviews, and/or focus groups could serve to both inform
clients about potential topics of interest and could introduce clients to connections
between climate science and critical decisions they must make (whether it be what
crops to plant or the impacts of climatic shifts on markets that affect their operations).
This kind of research would likely be most useful if it is created in collaboration between
clients, agents, and university researchers. Some in the extension community are
pursuing this model (Bartels et al. 2013) and findings from these pursuits show that
stakeholders, agents, and researchers have different perceptions of risk and what
constitutes an extreme weather event. To maintain and improve extension’s relevance
80
in changing informational and atmospheric climates, further efforts in this vein represent
a clear way forward.
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CHAPTER 4 CONCLUSION
Anthropogenic climate change (ACC) is a politically controversial, science-based
issue and the Cooperative Extension Service could play a greater role in facilitating
understanding of this topic. By explaining Earth’s climate system in comprehensible
ways to their clients and/or facilitating dialogue on ACC, Extension agents have
opportunities to demystify relevant climate information for their clients. For agents to feel
comfortable communicating ACC to their clients, they must first trust the science. To
trust the science, agents themselves want to hear climate science from people they
trust and that addresses some of the ‘climate controversies’ they have encountered.
They want to know who the climate scientists are who have ‘decided’ that ACC is real
and they want to better understand data collection methods for determining global
average temperatures. Gaining a better understanding for local impacts of climate
change is also important for agents.
Agents know that the information they share with clients can change clients’
management practices (and economic success) so, before they suggest management
practices that would mitigate climate change, they must be sure the scientific foundation
for their recommendations is sound. Because many agents are skeptical of the scientific
consensus on climate change, they are not willing to suggest changes to management
practices based on this science. Even agents who agree with the scientific consensus
on climate change may not talk about it with their clients out of concern for alienating
their clients.
Bottom-up approaches (e.g. waiting for clients to ask about climate change) for
determining the relevance of ACC to Extension clients may not be effective. The
82
Cooperative Extension Service can decide if ACC is important enough to suggest
education standards for its inclusion in Extension programming. The SRECA workshop
is an example of Extension Directors deciding to dedicate resources to facilitate greater
climate-literacy within the Extension community. The evaluation of the SRECA
workshop from Chapter 2 suggests that knowledge increased during this workshop and
that some agents learned more about to incorporate climate change in their
programming. Agents need to offer relevant programming to their clients, they need to
trust their own knowledge and the science they present; they also need to remain
neutral in the eyes of their clients. To satisfy these requirements, Extension agents
need to be more familiar with regional impacts and mitigation efforts for ACC; they need
to have opportunities to expand their climate knowledge with people they trust; and they
need to learn how to better communicate ACC with their clients so that climate-related
conversations can be more productive.
The Extension Cooperative Service is well positioned to address ACC with
clients whose capacity to adapt to ACC matters a great deal to the US economy, food
security, and ecosystem/human health. Producers and managers in agriculture, forest
and water resources can play important roles in CO2 sequestration and in reaching a
more ideal carbon balance. As the second largest emitter of CO2 on the globe, the US’
capacity to better manage our carbon budget will have regional, national, and global
implications. Extension could choose to avoid the complexity of ACC and hope that
sustainability programs or other risk-management approaches encompass appropriate
mitigating management strategies – or we can rise to this challenge and learn how to
83
effectively communicate the science-based risks and opportunities associated with
ACC.
84
APPENDIX SUPPLEMENTAL MATERIALS
Table A-1. Comparison of three groups on climate-related perspective items using
Whitney-Mann.
Item Concerned Human Cause
Concerned Natural Cause
Unconcerned Natural Cause
Total
The scientific community has not reached a consensus on climate change and I don’t believe it’s worth further consideration.
n 26 14 26 66
M 1.3ad 1.8bd 2.7ab
SD .533 .699 1.011
If the climate is changing, there’s not much we can do about it.
n 25 14 26 65
M 2.0ae 2.5e 3.0a
SD .957 .855 .916
There is so much confusing information out there about current climate change that it is hard for me to know what to believe.
n 25 14 26 65
M 2.0ab 3.4b 3.7a
SD 1.060 1.151 1.263
I am very concerned about current climate change and fear that it may negatively impact the global ecosystem and current and future generations.
n 26 14 26 66
M 4.4ab 3.7bc 2.5ac
SD .983 .825 .706
Notes: 5-point scale (strongly disagree – strongly agree) used for each item. Significant differences between groups are annotated with letters in superscript, where a = p < .001, b = p < .01, c = p < .001, d = p < .01, e = p < .05. Boxes show the oscillation of the Concerned Natural Cause group between the primary two groups. The Concerned Human Cause group is significantly different from the Unconcerned Natural Group (p<.001) and Concerned Natural Group on all four items, and significantly different (p<.01) from the Concerned Human Cause group on one out of four items. On one out of four items, the Concerned Natural Cause group is not significantly different from either group
85
Figure A-1. Discriminant analysis of climate perspectives of SRECA participants
Table A-2. Possible outcomes of SRECA workshop (Rated on a scale of importance from 1-5)
Network with Extension agents across the region
Learn more about climate science
Improve current climate change communication skills
86
Table A-3. Select Items for Knowledge, Ability, and Perceptions
Topic and Scale Item
Knowledge
Please rate your knowledge about the following items related to climate science (the biophysical drivers of our climate system).
(1 = no knowledge, 5 = outstanding knowledge)
Knowledge of climate science
Knowledge of the potential future impacts of climate variability in the Southeast.
Knowledge of the causes of current climate change.
Ability
Please rate your skill related to the following.
(1 = no skill, 5 = outstanding skill)
Ability to talk to Extension audiences about current climate change.
Ability to facilitate discussions on controversial topics.
Perceptions
Please select to what extent you agree or disagree with the following statements.
Stated Missions for CES in Southeastern States VA: Extension is committed to providing access to unbiased, scientific information related to locally defined issues; a presence in local communities; the establishment of strong partnerships and collaborative coalitions; and innovative service to the commonwealth. NC: The North Carolina Cooperative Extension Service partners with communities to deliver education and technology that enrich the lives, land and economy of North Carolinians. AL: The Alabama Cooperative Extension System, the primary outreach organization for the land-grant mission of Alabama A&M University and Auburn University, delivers research-based educational programs that enable people to improve their quality of life and economic well-being. LA: The LSU AgCenter’s mission is to provide the people of Louisiana with research-based educational information that will improve their lives and economic well-being. KY: Our mission, simply stated, is to make a difference in the lives of Kentucky citizens through research-based education. Jointly with our other land-grant partner, Kentucky State University, we take the University to the people in their local communities, addressing issues of importance of all Kentuckians. GA: UGA Extension was founded in 1914 to take research-based agricultural information to the people of Georgia. County agents and specialists throughout the state share information on issues like water quality, profitability in agribusiness, family wellness and life skills.County agents provide soil and water test kits and instruction, advice on safe pesticide use, provide publications and computer programs and teach consumers skills to improve Georgians quality of life. They are the local experts in food safety, proper eating habits, child safety and parenting. FL: The University of Florida's Institute of Food and Agricultural Sciences (UF/IFAS) is a federal, state, and county partnership dedicated to developing knowledge in agriculture, human and natural resources, and the life sciences and to making that knowledge accessible to sustain and enhance the quality of human life.
90
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BIOGRAPHICAL SKETCH
Margaret (Maggie) Clifford grew up getting her feet wet in streams, puddles, and
the St. Lawrence River in Upstate New York. She earned a bachelor’s degree cum
laude from Virginia Tech in Blackburg, VA and after graduation she traveled extensively
in India and Western Europe as a professional musician. The realization that touring life
was not her cup of tea led her to settle down in a quaint port town on the Olympic
Peninsula in Washington State. Her first child was born there in an ecovillage on the
Fourth of July and the booms of distant fireworks gently punctuated her sleep on the
night of his birth. Once their son could walk, Maggie and her husband moved to Florida
to be closer to family and their second child was born a year later a few blocks from the
beach. In the spring of 2014, Maggie followed her lifelong passion for environmental
justice and accepted a position as a graduate research assistant at the University of
Florida. Her study of climate change communication has required much self-reflection
and has enabled her to engage more meaningfully on apparently divisive issues. The
opportunity to work with other people who ask big questions and pursue enormous
challenges has been among the most influential aspects of attending graduate school.