Common Access Front End CLEC User Local Interconnection Reciprocal Trunking Tutorial ‘Click’ to begin
Mar 31, 2015
Common Access Front End
CLEC User Local Interconnection
Reciprocal Trunking Tutorial
‘Click’ to begin
Instructions
• Please follow through the next few slides to learn how to use the Local Interconnection Reciprocal Trunking system to provide Firm Order Confirmation information to BellSouth.
• Also included how to:– Establish an e-mail address– Use Workflow/Reports– Create order queries
• If information box includes ‘Click’ in the instructions please click the screen to continue
‘Click’ to continue
Displays up to 100 PONs with ‘Pending FOCs’ listed first
Displays the total number of PONs requiring confirmation
HyperLinks to all applications use HELP for assistance with sections not included in the Reciprocal Trunking Tutorial.
HyperLinks to View ASRs, Feedback, Submit FOC Info or View SUPP History. Highlight PON and select appropriate link.
All CCNAs a user has access to. To change simply highlight
Links to other application that may require a separate ID and password
‘Click’ User Admin to establish e-mail account
To add or change e-mail address for order notification: • Will receive e-mail message to ensure accuracy• If none received
• re-check address•if correct contact EC Support 888 462-8030
Edits are done on the format andto be sure both entries are the same
‘Click’ OK to correct format of address
E-Mail notification will be sent when the change is received by CAFE
‘Click’ MAIN MENU to continue
‘Click’ Submit FOC Info to respond to highlighted PON
To provide a Firm Order Confirmation from the Main Menu, highlight PON
Provide information for FOC, then ‘Click’ Submit
A complete ASR is provided for reference, Scroll down to view
‘Click’ here to return to the MAIN MENU
Confirmation your FOC has been sent
PON ALRATH06061003E is no longer displayed in ‘Submitted ASRs’ as Pending FOC status.
To view ‘Click’ WORKFLOW/REPORTS
HyperLinks are provided to view external and internal PONs
‘Click’ either CCM or RT Name hyperlink for details
Detailed information on CCM or RT Name selected
‘Click’ on Detailed Criteria Tab
Queries can be created to pull orders that fit certain criteria, such as “past due FOCs” Provide all Selection Criteria to be used.
Will appear in drop down box once savedEach user can save up to 10 queries
To view ‘Click’ Create Report
Query can be saved to save time if information needed frequently
‘Click’ Hyperlink to view PONs
Use scroll bar to view all screens
To ensure all data is viewable when printed may need to use ‘Format for Printing’
To view all changes made to a PON via supplements
‘Click’ for final screen
For application assistance please contact the EC Support Group at888 462-8030