Commercial Offer DPD 2016

8/19/2019 Commercial Offer DPD 2016

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Pag. 2 / 15Nu se arhiveaza, ramane la clientData printarii : 01.02.2016

DPD ROMANIA Str. Tamas, Nr. 20, Parc Logistic Rombiz, cladirea 4A si B, Buftea, 070000, Ilfov.

Telefon: + 40 21 250 93 60 Mobil: + 40 727 34 27 87 / + 40 747 34 27 87 Fax: + 40 21 256 95 04 E-mail: [email protected] Website: www.dpd.ro

Cod: WP-02-21-01-F07 Versiunea nr.: 6/01.01.2016

General data

DPD, part of La Poste Group is the European leader of the international road

courier industry, having 40 years’ experience in the courier industry.

Founded in 1997 (Pegasus Courier SA) as first courier company in Romania offering“same day deliver y” services for Bucharest area

In march 2008 GeoPost Group acquired the majority of Pegasus Courier SA shares

In 2011 Pegasus become 100% DPD Romania

DPD is the 2nd largest provider of parcel in Europe, having the most performing

road network.

Global:

Over 3 million parcels

delivered/day;

300.000 customers

4,4 billions € turnover in 2013;

Local:

2013 turnover - 64.800.000 Ron

2014 parcels delivered – 4 millions

19972008 2011

2015

mailto:[email protected]://www.dpd.ro/http://www.dpd.ro/http://www.dpd.ro/mailto:[email protected]


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National services

DPD Services

DPD CLASSIC NATIONAL

Classic Domestic service for envelopes and parcels, next day delivery all over Romania.

Characteristics:

“Door-to-Door ”

100% country coverage

2500 localities without additional surcharge

Includes 2 delivery attempts

Track & Trace online

Proof of delivery - scanned version available

Return undelivered parcel - FREE OF CHARGEMaximum dimension/parcel - 175 cm

Maximum weight/parcel - 40 Kg

Liability - 10 times the value of transport

Value added/additional services

Return documents - SWAP

Return service – proof of delivery

Cash on delivery – bank reimbursement

Private person pick-up & delivery

Address correction/Redirection parcel within the same DPD center –

FREE OFCHARGE

Extended liability

DPD Bucuresti Express

Shipping envelopes and parcels in

Bucharest and surrounding areas

Door-to-Door service with same day

delivery

Orders placed after 16.00 for same day delivery are priced asExpress (Regular orders will be delivered the next day, from09.00). DPD reserves the right to not accept orders for Bucha-rest Express service, due to the following situations:Special weather conditions such as fog, snow, floods, andcodes yellow or redExcessive volume of orders in relation to existing logisticalsupply due to atypical situations and busy periods, such as:Christmas, New Year, Easter, 1st and 8th March.Clients will be informed of this whilst placing the orders. Underthese circumstances, a clients’ agreement that DPD takes theBucharest Express orders, signifies their acceptance of the riskof failure of the Bucharest Express services described in thisoffer.

DPD PalletOne

Characteristics: Pallet One Premium – delivery in 24h Pallet One Economy – delivery in 48h 100% country coverage 3 pickup/drop-off areas Track & Trace online

Proof of delivery – available online

Value added services: Return documents – ROD Cash on delivery – COD Return pallets – ROP Delivery at Hiper/Supermarket - IKA Extended liability

To receive the commercial offer forPalletOne, please contact us [email protected] or give us a call at

0733 501 314.

mailto:[email protected]://www.dpd.ro/http://www.dpd.ro/mailto:[email protected]:[email protected]:[email protected]://www.dpd.ro/mailto:[email protected]


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International services

1. DPD CLASSIC BULGARIA

Characteristics:

24 – 48 H “Door-to-Door ” Delivery

100% national coverage

2 delivery attempts



Liability / parcels - 10 times the value of transport

Maximum dimension/parcel - 175 cm


Value added services:

Extended liability

Collection request

COD International

2. DPD CLASSIC HUNGARY

Characteristics:

48 H “Door-to-Door ” Delivery

100% national coverage

2 delivery attempts



Liability / parcels - 10 times the value of transport

Maximum dimension/parcel - 175 cm

*Circumference + Length - maximum 300 cm

Maximum weight/parcel – 31,5 Kg

Value added services:

Extended liability

Collection request

COD International



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3. DPD CLASSIC INTERNATIONAL (road)

Classic international service for envelopes and parcels, both for export and import. Transit time

between 2 and 7 days depending on the European country.

Characteristics:

European coverage

Door-to-Door service

2 delivery attempts

Liability / parcels – 10 times the value of transport

Maximum weight/parcel - 31,5 Kg

Maximum dimension - 175 cm

*Circumference + Length - maximum 300 cm



*Circumference = 2 x hight + 2 x width

Value added/additional services:

Extended liability

International C.O.D. *

* Avaible for Hungary and Bulgaria

* For Scandinavian countries (Norway, Sweden, and Finland) and France includes one delivery attempt.

** DPD Classic service to non-EU countries is only available to legal persons.



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International services

4. DPD EXPRESS - ARAMEX (air)

Classic air expresse service for envelopes and parcels all over the world, available for bothexport and import.

Characteristics:

Worldwide coverage – over 230 countries and territories

Door-to-Door

2 delivery attempts

Maximum dimension/parcel - 120cm



Liability/parcel – 10 times the value of transport



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EeCommerce services

1. DPD WEBLABEL

DPD Weblabel is a free of charge tool that allow customers to process online their shipments,

prepare the parcel label, analyzing the business evolution through specific reports released by the

application on different criterias : period of time, no of parcles, weights, etc

2. Livrarenoua.ro

Online service that preadvise customers through e-mail about the delivery date,

customer(consignee) having the possibility to change it accesing www.livrarenoua.ro on the

pick-up date or next day if the consignee is not reacheable at the first delivery attempt.

3. DPD PREDICT

DPD Predict is an advanced, online service that preadvise customers through sms/GSM about theestimated delivery hour in the delivery date. Estimated delivery hour interval 1 - 3,5 hours.

mailto:[email protected]://www.dpd.ro/http://www.dpd.ro/http://www.livrarenoua.ro/http://www.livrarenoua.ro/http://www.dpd.ro/mailto:[email protected]


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Infrastructure / Logistics

In Romania, DPD uses a distribution network based on 2 national HUB’s: Bucharest and Sibiu and

5 regional HUB’s Bacau, Buzau, Timisoara, Cluj, Brasov

DPD national network – 72 center & offices

DPD HUB’s have the latest specific technology for courier industry:

Fixed automated machinery for parcels handling;Mobile automated machinery for load/unload parcels no matter the vehicle dimension;

Scanning systems - last generation

Weight/Reweight automated system

DPD FLEET

Over 700 vehicles Truck 21t Truck 3t Utility vehicles/Vans Motocycles



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Value added/additional services RON / parcel

LOCO NATIONAL

Return documents - SWAP 6.94 10.09

Collection request6 – using WEBLABEL application

Cash on Delivery 8 Ron

SWAPReturn parcel at delivery time 75% of base tariff (Loco, National)

Extended liability 1% of the value declared/parcel/shipment

DPD CLASSIC NATIONAL

TARIFFS

Weight (kg) / parcel ZONA 0*

Tariff loco RON / parcel Tariff national RON / parcel

≤ 0.50 9,25 13,45

≤ 1.00 10,93 15,13

≤ 3.00 13,45 16,81

≤ 10.00 20,17 22,69

≤ 20.00 28,57 33,62

≤ 30.00 37,82 46,22

≤ 40.00 46,22 57,14

+Kg aditional 1,2 1,2

* Zona 0 : 2499 localities without extra charges** Zona 1 : Localities located between 20 - 50 Km away of DPD’s centers***Zona 2 : Localities located > 50 Km away from DPD’s centers

ZONA Tariff RON/ destination

1** Tariff national + 23.53 Ron/ destination / day

2*** Tariff national + 50.42 Ron/ destination / day

Transit time for collection request service is standard transit time + 1 day.

The prices don’t include VAT or fuel surcharge.



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BUCURESTI EXPRESS & REGULAR

TARIFFS:

Type of servicesWeight (kg)

Dimension(cm)/parcel

ZoneTimp

livrare(ore)Tariff RON /

parcel

Regular


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DPD CLASSIC BULGARIA

TARIFFS

DPD CLASSIC BULGARIA

Weight (kg) / parcel Tariff RON / parcel

≤ 0.50 13,45

≤ 1.00 15,13

≤ 3.00 16,81

≤ 10.00 22,69

≤ 20.00 33,62

≤ 30.00 46,22

≤ 40.00 57,14

+Kg aditional 1,2

Value added/additional services RON / colet

Bulgaria Ungaria

Collection request6 Ron 30 Ron

Cash on Delivery8 Ron

Extended liability 1% of the declared value of the parcel/shipment

Return of undelivered parcel Tarrif of the initial shipment

Transit time for Collection Request from other cities is the standard delivery time + 1 day.*Transit time is indicated in working days.

Prices don’t include VAT or fuel surcharge.

Weight (kg) / parcel Tariff RON / parcel

≤ 3.00 19,58

≤ 10.00 21,69

≤ 20.00 24,97

≤ 31.50 28,9

+Kg aditional 1,2

DPD CLASSIC UNGARIA



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DPD CLASSIC INTERNATIONAL

Export:

Country Country

code Zone

RON / parcel ≤ 3.0 kg




Transit time (working days)

Austria AT 2 56 111 137 155 3

Belgia BE 3 74 128 154 173 5

Bosnia* # BA 4 100 155 181 200 7

Cehia CZ 3 74 128 154 173 4

Croatia HR 3 74 128 154 173 6

Danemarca DK 3 74 128 154 173 5

Elvetia* CH 3 74 128 154 173 5

Estonia EE 3 74 128 154 173 6

Finlanda FI 4 100 155 181 200 6

Franta FR 3 74 130 155 174 5

Germania DE 2 56 111 137 155 4

Grecia # GR 3 74 130 155 174 3 - 4

Irlanda IE 5 148 204 229 248 6

Irlanda de Nord GB2 5 148 204 229 248 6

Italia IT 2 56 111 137 155 4

Letonia LV 3 74 128 154 173 7

Lituania LT 3 74 128 154 173 6

Luxemburg LU 3 74 128 154 173 5

Marea Britanie GB 3 74 128 154 173 6

Norvegia* # NO 5 148 204 229 248 6

Olanda NL 3 74 128 154 173 5

Polonia PL 3 74 128 154 173 4

Portugalia PT 4 100 155 181 200 6

Serbia* # RS 4 100 155 181 200 7

Slovacia SK 2 56 111 137 155 2 Slovenia SI 3 74 128 154 173 3

Spania ES 3 74 128 154 173 6

Suedia SE 4 100 155 181 200 6

Turcia* # TR 6 148 204 278 352 5

Import

Tar iff /parcel Transit time

Export tariff + 30 Ron Export transit time + 1 day

#Service is not available for import. *We do not accept export documents in non-EU countries. Air transport only

DPD Classic International, for NON UE countries, is available only for business clients.

Orders are exclusively set by filling the Collection Request form on www.dpd.ro

Orders filled before 16h00 will be collected in the next working day.

We don’t accept export to islands (ex: - Chanel Islands Jersey, Ibiza, Mallorca, Tenerife), with exception in

Greece.

For export in non EU countries , the shipper must pay customs clearance formalities of 90 RON and other

related customs tax. For parcels with more than 1000 EUR declared value, a customs declaration will

be issued and the shipper must pay 20 EUR.

For Import from non EU countries the consignee must pay customs clearance formalities of 90 RON and

other related customs tax.

Estimated transit time is expressed in working days, except the day of pickup of the parcels. Prices don’t include VAT or fuel surcharge.

mailto:[email protected]://www.dpd.ro/http://www.dpd.ro/http://www.dpd.ro/http://www.dpd.ro/http://www.dpd.ro/http://www.dpd.ro/http://www.dpd.ro/mailto:[email protected]


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Nu se arhiveaza, ramane la client 08.08.2014

Pag. 14 / 15Cod: WP-02-21-01-F02 Versiunea nr.: 5/01.01.2015

DPD EXPRESS – ARAMEX (air)

Export:

Weight band/

kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6≤ 0.2 115 126 154 160 165 198

≤0.5 126 133 160 170 176 209

≤1 143 154 193 204 209 264

≤1.5 160 181 220 236 248 319

≤2 181 209 259 264 286 374

≤2.5 209 236 298 303 319 429

≤3 231 264 346 346 358 506

≤3.5 259 298 374 396 429 561

≤4 275 325 408 413 468 616

≤4.5 291 353 435 440 484 671

≤5 319 385 463 473 506 726

For weight > 5kg, add for each kg: + 1 31 35 40 44 57 79

Import :

Weight band/kg Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6

≤ 0.5 231 243 275 286 291 330

≤1 253 264 314 325 335 396

≤1.5 275 298 346 363 380 463

≤2 303 335 390 401 424 534

≤2.5 330 369 440 445 468 600

≤3 358 401 445 500 511 688

≤3.5 390 440 534 543 555 754

≤4 413 473 573 580 600 820

≤4.5 435 506 605 610 644 885

≤5 468 545 638 649 688 951

For weight > 5kg, add for each kg: +1 35 44 48 53 66 92

To check the countries with “ payment at destination service” availability, DPD Customer Service department will be

contacted via: mail - [email protected] , phone - 021.250.93.60

For Export to non EU countries, the shipper must pay customs clearance formalities of 90 RON and otherrelated customs tax.

For Import (Pick –up) from countries outside EU, beside the transport fee, the consigner will pay custom

clearance taxes that will be established when the parcel arrives at the border.

Prices don’t include VAT or fuel surcharge

mailto:[email protected]://www.dpd.ro/http://www.dpd.ro/mailto:[email protected]:[email protected]://www.dpd.ro/mailto:[email protected]


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DPD EXPRESS Aerian - Areas and transit time Z – Zone T - transit time (applies to parcels sent between two capitals of countries)To the transit time from the list (available only for big cities and capitals) are added at least 24-48 hours for far areas.

Tara Z T Tara Z T Tara Z T Tara Z T Afghanistan 6 7 Czech Republic 1 3 Kenya 4 5 Portugal 1 1-2

Albania 6 5 Denmark 1 1-2 Kiribati 6 6 Puerto Rico 5 5-6

Algeria 5 6 Djibouti 6 7 Korea (South) 5 5-6 Quatar 3 3-4

American Samoa 6 7 Dominica 6 7 Kuwait 3 3-4 Reunion Is. 6 7

Andorra 2 4 Dominican Rep. 6 7 Kyrgyzstan 3 5-6 Russia 3 6-7

Angola 6 6 Ecuador 5 6 Laos 6 7 Rwanda 6 7

Anguilla 5 7 Egypt 3 3-4 Latvia 5 4 Samoa 6 7

Antigua 5 7 El Salvador 4 5 Lebanon 3 3-4 San Marino 1 4

Argentina 4 5 England / UK 1 2-3 Lesotho 5 6 Saudi Arabia 3 3-4

Armenia 6 6-7 Equatoria Guinea 6 7 Liberia 6 6 Scotland 1 3

Aruba 4 6 Eritrea 6 7 Libya 3 6 Senegal 6 6

Australia 3 4 Estonia 4 3-4 Liechtenstein 1 3-4 Serbia 3 5-6

Austria 1 2 Ethiopia 5 5 Lithuania 4 3-4 Seychelles 6 6 Azerbaijan 6 5 Fiji 6 7 Luxembourg 1 3 Sierra Leone 6 6

Azores 6 7 Finland 2 2-3 Macau 3 5-6 Singapore 3 4

Bahamas 6 7 France 1 1-2 Macedonia 4 4-5 Slovakia 2 2-3

Bahrain 2 4 French Guiana 6 6 Madagascar 5 6 Slovenia 3 4

Bangladesh 3 6 Gabon 6 6 Malawi 6 6 Solomon Is. 6 7

Barbados 5 7 Gambia 6 6 Malaysia 5 4 South Africa 3 4

Barbuda 6 7 Georgia 4 5 Maldives 6 6 Spain 1 1-2

Belarus 4 6 Germany 1 1-2 Mali 6 7 Sri Lanka 3 4

Belgium 1 1-2 Ghana 5 5 Malta 3 3-4 Sudan 3 4-5

Belize 4 6 Gibraltar 4 3-4 Martinique 6 6 Surinam 6 6

Benin 3 6 Grand Turk 5 5 Mauritania 6 6 Swaziland 6 6

Bermuda 5 6 Greece 2 2-3 Mauritius 5 6 Sweden 1 1-2

Bolivia 5 5 Greenland 6 7 Mexico 3 5-6 Switzerland 1 2-3

Bonaire 5 7 Grenada 6 7 Moldova (! ) 2 2-6 Syria 3 4-5

Bosnia & Herzeg 4 5-6 Guadeloupe 6 7 Monaco 1 3 Taiwan 4 4-5

Botswana 4 5 Guam 6 7 Montenegro 3 6 Tajikstan 4 6

Brazil 5 6 Guatemala 5 6 Montserrat 6 6 Tanzania 4 6

Brunei 6 6 Guinea 6 6 Morocco 3 4 Thailand 4 4-5

Burkina Faso 6 7 Guinea Bissau 6 6 Mozambique 5 5 Togo 5 6

Burundi 6 6 Guyana 6 6 Myanmar 6 6 Trinidad & Tobago 5 6

Cambodia 6 6 Haiti 6 7 Namibia 5 5 Tunisia 5 6

Cameroon 6 5 Honduras 5 5 Nauru 6 6 Turkey 2 2-3

Canada 4 4-5 Hong Kong 3 3-4 Nepal 4 5-6 Turkmenista documente 4 4

Canary Is. 3 4 Hungary 2 2-3 Netherlands 1 1-2 Turks & Caicos Ins 5 6

Cape Verde Is. 6 7 Iceland 3 3-4 New Zealand 5 5 Tuvalu 6 7

Cayman Is. 5 6 India 3 4-5 Nicaragua 5 6 Uganda 6 6

Cen. African Rep. 6 6 Indonesia 5 5 Niger 6 5 Ukraine 6 6

Chad 6 6 Iran 3 5 Nigeria 5 6 U.A.E. 3 3

Channel Islands 1 4 Iraq 6 5-6 Norway 2 2-3 United States 3 3

Chile 5 5 Ireland 1 1-2 Oman 3 3-4 Uruguay 5 5

China 3 5 Isle of Man 2 3-4 Pakistan 3 4 Uzbekistan 5 6

Colombia 5 5 Israel 3 3-4 Palestine 6 6 Vanuatu 6 7

Comoros 6 7 Italy 1 2-3 Panama 5 6 Venezuela 5 6

Congo 6 6 Ivory Coast 6 4 PapuaN. Guinea 6 6 Vietnam 6 6

Cook Islands 6 7 Jamaica 6 6 Paraguay 5 6 Virgin Is. 6 7

Costa Rica 5 6 Japan 4 4-5 Peru 5 5 Yemen 3 3

Croatia 3 4 Jordan 3 4 Philippines 4 5 Zambia 5 5

Cyprus 3 3 Kazakhstan 5 5-6 Poland 1 2 Zimbabwe 5 5

At the time of transit from the list (only for big cities and capitals) plus at least 24-48 hours for remote areas

Observatii:For envelopes to Moldova transit time could be 2 to 4 days, for parcels 4 to 6 daysChristmas Islands, Coco Keeling Island, Rep. Dem. Congo, East Timor, Insulele Feroe, Polynesia Franceza, Ins. Heard &McDonald, Insulele Marshall, Antilele Olandeze, Caledonia Noua, Niue, Insulele Norfolk, Nothern Mariana Islands, Pitcairn,Saint Kitts & Nevis, Saint Lucia, St. Vincent, The Grenadies, Tonga, Insulele Virgine US, Wallis& Furtuna – Zona 6 – Transit time 7 days, except the pickup day.



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TARIFFS

1. DPD PREDICT

Service Tariff (Lei)

Predict 0.4 / sms

2. DPD MATERIALS

Product name Tariff (Lei)

Stickers(awb’s) 4/A4 33,00

Transparent envelopes with DPD logo 0,24

Bags with DPD logo 0,60

Role etichete 105 x 148 15,53 BIG Bags - DPD 2,25

Paper envelopes 0,40

Al l the above tar if fs do not inc lude VAT.

3. FUEL SURCHARGE/INDEX

Fuel Index is calculated each month based on the average price of diesel at the pump, the last day

of the month preceding the application, the price that is obtained by accessing the link:

http://www.pretbenzina.ro/petrom . It will be monthly publicated on the website: www.dpd.ro

Fuel Index is not applicable to services that do not include transport. Calculation base price will be

3.7 RON / L. For each 0.1RON / l above this level, DPD will introduce a fuel index of 1% and of

2% after the price of 4.00 RON, as shown in table:

Tariff diesel fuel (RON/l) Fuel surcharge/index

Pana la 3.70 0%3.71 - 3.80 1%

3.81 - 3.90 2%

3.91 - 4.00 3%

4.01 - 4.10 5%4.11 - 4.20 7%

4.21 - 4.30 9%

4.31 - 4.40 11%4.41 - 4.50 13%

4.51 - 4.60 15%4.61 – 4.70 17%

4.71 – 4.80 19%

4.81 – 4.90 21%

4.91 – 5.00 23%

5.01 – 5.10 25%

Fuel surcharge wi l l not b e appl ied to the fol lowing services : Cash on Del ivery, Col lect ion request ,

Extended l iabi l i ty .

mailto:[email protected]://www.dpd.ro/http://www.dpd.ro/http://www.pretbenzina.ro/petromhttp://www.pretbenzina.ro/petromhttp://www.dpd.ro/http://www.dpd.ro/http://www.dpd.ro/http://www.dpd.ro/http://www.pretbenzina.ro/petromhttp://www.dpd.ro/mailto:[email protected]


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DPD ROMANIA Str Tamas Nr 20 Parc Logistic Rombiz cladirea 4A si B Buftea 070000 Ilfov



Other information:

CHARGEABLE WEIGHT

The chargeable weight will be the biggest weight between the gravimetric one and volumetric one.

Volumetric weight will be calculated based on the formula: Lenght cm x width cm x height cm/6000

AGABARITIC PARCELS

For DPD CLASSIC NATIONAL SERVICE: If the lenght of a parcel is more than 175 cm, DPD

approval befor shipping would be necessary to be accepted for transport. For this parcel category

the transit time could be 2 working days instead of 1 as standard transit time.

DPD centers - Romania :

Alba Iulia, Alexandria, Arad, Bacau, Baia Mare, Barlad, Bistrita, Braila, Brasov, Bucuresti, Buzau,

Cluj-Napoca, Constanta, Craiova, Dr.Tr.Severin, Deva, Focsani, Galati, Giurgiu, Iasi, Lugoj,

Miercurea Ciuc, Medias, Onesti, Oradea, Pascani, Piatra Neamt, Pitesti, Ploiesti, Resita, Rm.

Valcea, Reghin, Satu Mare, Sibiu, Sighisoara, Slatina, Slobozia, Sf. Gheorghe, Suceava, Tg.

Mures, Tg. Jiu, Tg.Secuiesc, Timisoara, Tulcea, Tecuci, Turda, Vaslui, Zalau.

Commercial Offer DPD 2016

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