Jessica Insurance Marketing Executive Helping insurers deliver relevant, personalized experiences at the right time & place Market Forces Connected policyholders Changing demographics Rapid digitization Sophisticated fraud Regulation Marketing Challenges Data-driven insights Digital innovation Compelling interactions Millennials Lifetime engagement IBM Solves Marketing Challenges Robust analytics Personalized offers Enhanced mobile & digital experiences Omni-channel delivery Lower costs For Successful Marketing Outcomes Effective campaigns Enhanced customer acquisition Policyholders who advocate Better cross-sell & up- sell Improved marketing ROI Market share growth