Comm-Core VoIP Solutions - CNSG€¦ · What is Hosted IP/PBX Architecture? A hosted IP-PBX is a cloud based (provided outside your company) service that uses IP (Internet Protocol)

Reliable, Scalable and AffordableComm-Core VoIP Solutions

Comm-Core provides complete business phone systems that deliver feature-rich, affordable and dependable phone service over your Internet connection.

ABOUT COMM-CORE VoIP Communication Solutions

Comm-Core is a leading provider of VoIP and CLOUD based business communications solutions. Our State-of-the-Art voice and data communication solution is based on a Virtualized Infrastructure. This Infrastructure allows us to provide leading edge solutions to cost-conscious, results-driven and value-oriented organizations.

Comm-Core is a facilities-based network operator providing IP services, enhanced hosted applications as well as managed Information Technology services. The reach of our network expands almost daily, meeting the technology and communication demands of our clients. With nation-wide coverage, Comm-Core delivers reliable, high-quality, and competitively priced communication services for businesses including Hosted IP PBX, SIP trunking, Fax over IP and much more.

We pride ourselves on providing the most cost-effective, innovative communications platforms and technologies to keep our partners and clients ahead of the communication curve. In fact, we’re committed to changing the way businesses communicate forever and we’d love to have you become part of our family.

Comm-Core is headquartered in Lima, Ohio. The company was founded in 1962 and still remains privately held.

At Comm-Core our goal is to save our clients time and resources by providing cutting edge business communication solutions.

Choosing the right phone system to fit your business can be an overwhelming task without the right options.

OUR PRODUCTS VoIP Communication Solutions

When choosing a new communications system for your business, you will be met with a variety of different options before you decide which solution will be the best fit for your company. Unfortunately, there are a great number of considerations that must be taken into account which can make it extremely challenging to make a meaningful comparison.

Comm-Core recognizes that every business has its unique demands for communication systems which is why we offer our clients flexible solutions through hosted and blended architectures.

What is Hosted IP/PBX Architecture?A hosted IP-PBX is a cloud based (provided outside your company) service that uses IP (Internet Protocol) to provide PBX (Private Branch Exchange, or phone system) functionality. In shorter terms, a hosted IP-PBX, or hosted VoIP PBX, is a business-class phone service provided over the internet.

What is Blended Architecture?Blended Architecture combines the aspects of on-premise and Hosted VoIP solutions to provide scalable and feature rich systems with added redundancy. Blended Architectures are typically used when a company needs to service a large number of end points and / or satellite locations with limited bandwidth resources.

What is Comm-Core’s Infrastructure?Comm-Core delivers 99.999% (five nines) uptime of business class IP services through our highly redundant VMWare Virtualized Infrastructure. Comm-Core has deployed a 40GB backbone to run our customized Asterisk-based, non-proprietary Hosted VoIP platform which includes utilization of our SAS-70 compliant tier III data centers to insure you have services when your organization is ready to do business!

OUR PRODUCTS Phone System Features

Auto-ReceptionistUse your Auto-Receptionist to greet callers and route them to any employee, any department or any phone in the world.

Dial-by-Name DirectoryProvide a list of departments and employees to callers, accessible by first or last name.

Music + Messages on holdReinforce your brand by playing music and messages to callers while they wait. Employee and group extensionsAccommodate local and satellite offices as well as employees wherever they are with a flexible extension structure.

Voicemail with email notificationsAccept voicemails with advanced features like greetings, multiple delivery options and alerts.

Answering RulesConfigure the way callers reach individual extensions. Direct callers to extensions, alternate phone numbers and voicemail based on date and time.

Call QueuesDesignate a group of employees with similar activities or services to answer calls (eg. Sales or Billing).

Call Screening and BlockingHave your Auto-Receptionist announce incoming callers with the option to accept, reject, block or send them to voicemail.

Call LogsA record of your calls. You’ll see who called, the number they called from and the time.

Call TransferTransfer calls to any extension in your company or to any number outside your business phone system.

Call ForwardingForward calls from your number to your mobile, home or office phones.

Shared LinesShare one phone number across multiple phones allowing you to answer calls from any phone.

Call ParkPark calls in the cloud and retrieve them from any phone in your system. Park up to 50 calls simultaneously - both inbound and outbound.

Call Spy/Listen/WhisperThe call spy feature enables users with certain privilege to listen in on any phone call. You may whisper/talk to users on your end.

Comm-Core VoIP communication solutions deliver all the “big business” calling features you will likely ever need.

OUR PRODUCTS Phone System Features

IntercomAnnounce calls, visitors and ping colleagues on desk phones across your office locations.

PagingMake real-time, one-way announcements to multiple desk phones and overhead paging devices.

Caller IDSee who’s calling you before you answer the phone with Inbound Caller ID. Follow Me When enabled, the follow-me feature directs calls to alternate extensions or external destinations such as mobile phones or landlines.

Office/After Hours ManagementThe office hours feature makes it possible to route a call based on the time, day of the week or month.

Virtual VoIP Operator Panel Comm-Core’s system operator panel gives clients full control over their hosted PBX Solution. Receptionists, Admins and Users can see who is calling, on hold, in queue, preform call transfers and more.

Additional Features:

• Announcements• Blacklist Backup and Restore • Blind Transfer • Caller ID/ Look Up Sources • Conferences • Call Recording • Three Way Calling• Call Waiting• Do Not Disturb • E911 By Building and Room• Roaming Extensions • Time Conditions to adjust calls • Transfer by Queue or Inbound DID • Busy Light Field Customization • Programmable Speed Dial • Reporting By CDR, Extension or Queue• Call Screening per Extension • And more...

OUR PRODUCTS Additional Services

SIP Trunking If you run a business, particularly a small or medium-sized business, you are probably weighing how you can economically and easily migrate to the benefits of a VoIP solution while not immediately abandoning the investment you have made in your existing PBX/Key system and handsets. SIP Trunking from Comm-Core is the solution that will allow you to make that move by giving you the ability to streamline your communications platform and enjoy immediate and significant economic advantages while smoothly transitioning to a hosted VoIP service.

IP Faxing Comm-Core’s IP Fax Solution service gives your business the ability to receive incoming faxes via email. Beyond convenience, this service ensures the privacy of your communications. You can also economically bundle this service with the many other productivity-enhancing features you receive from Comm-Core’s Hosted VoIP service.

When you sign up for our IP Fax Solution service you are assigned a DID (Direct Inward Dialing) number that can mimic the tones of a fax. When a fax machine dials the phone number corresponding to the IP Fax Solution DID number, the proper signals are sent to the fax machine to allow the fax transmission. The transmission is then converted into a PDF image file, attached to an email and sent to your designated inbox.

OUR PRODUCTS Vendor & Product Profiles

FEATURES• VoIP industry favorite

among routers• Video and Telephony

product specialist• Built in Quality of

Service (QOS)

COMPANY FACTS• Multiple Internet

Telephony Product of the Year awards

• Over 200 service providers and partners

• Serving 3 of the top 5 Cable MSOs

FEATURES• Most recognized name

in office communication hardware

• Industry pioneer with a long history of experience

• 90-day / 1-Year manufacturer’s warranty

COMPANY FACTS• More than 100,000 U.C.

customers worldwide• Used by more than

85% of Fortune 500 companies

• Worldwide leader in IP connectivity

FEATURES• Superior build & sound

quality• Highly intuitive and user

friendly• 90-day / 1-Year

manufacturer’s warranty

COMPANY FACTS• Over 10 million devices

shipped worldwide• Multiple Product of the

Year Awards*• Winner of the Edison

Award for Innovation

FEATURES• Best in combined afford-

ability and feature sets• HD, touchscreen and

video phones available• 1-2 Year manufacturer’s

warranty

COMPANY FACTS• 99.6% hardware

reliability rating • Ranked #2 worldwide in

market share (15.3%)*• 60 distributors serving

over 140 countries

1.877.645.5156 | www.comm-core.com3820 S. Dixie Hwy., Lima, OH 45806