Collis 42 Mobile Products a Services Brochure

Mobile Products & Services

SPs MNOs TSM operators Vendors

Your mobile success story starts hereTwo different worlds are brought together when ena-

bling payments via a mobile device. The world of a

Mobile Network Operator (MNO) is very different from

the world of a Service Provider (SP), such as banks.

At Collis, we assist you with getting an understand-

ing of the other parties involved. Together with you,

we determine your role within the NFC ecosystem

and how to achieve and maintain this role.

Collis has extensive experience with building Trusted

Service Manager (TSM) infrastructures, as we have

assisted tier one banks and MNOs worldwide.

Schemes around the world have test procedures in

place but do not cover end-to-end implementation.

Via the Collis Test Centre, we can guarantee full

compliance and technical interoperability for play-

ers within the NFC ecosystem. We provide trust that

your product can be properly provisioned according

to your business requirements.

For a robust and future-proof implementation, you

can take advantage of Collis’ best practises and our

latest knowledge of the developments in the vendor

industry. You can rely on our years of experience in

the area of mobile payments and secure elements.

Mobile proximity transaction technology

Simply tapping a mobile phone to a termi-

nal to pay for your groceries or train fare, or

collecting loyalty points from retailers; it’s

fast, convenient and fun to use!

Near Field Communication (NFC) is a con-

tactless technology which can be used to

make such proximity transactions.

The near future of NFC is in the payment

and transport markets, where security and

interoperability are underlying concerns

for the players within the NFC ecosystem.

These players are Service Providers (SPs)

and Mobile Network Operators (MNOs).

The Trusted Service Manager (TSM) is the

leading solution in the mass deployment of

mobile proximity transactions.

The TSM is a neutral intermediary that ena-

bles SPs to securely distribute and manage

contactless services for their customers us-

ing the networks of MNOs. It facilitates con-

tractual arrangements and everyday busi-

ness between SPs and MNOs.

Collis, as your trusted advisor, provides ex-

pertise and knowledge on how to imple-

ment these new technologies in a secure

and trustworthy way – ensuring trust in

technology.

MOBILEFrom definition to deployment

Collis has done multiple vendor/wallet selec-tions and have an in-depth understanding of what the vendor inustry has to offer. We have various RFIs and RFPs of the shelf available for you.

Value propositionMany companies today feel morally obliged ‘to have a

mobile strategy’ or ‘to go mobile’, but are not certain

where to start. Almost every single day of the year

new mobile initiatives are announced. New standards

emerge. New value chains are forged. But what about

you? In this forest of new technologies and industry

players, you may feel that you “don’t know what you

do not know”. How should you position yourself in

the mobile ecosystem? What does this ecosystem

look like anyway? Who else will be there?

Collis like no other company, is aware of the chal-

lenges related to definition of mobile strategies in

today’s world. As independent industry experts, we

will assist you in determining what position in the

mobile ecosystem best fits your current core business

activities, as well as how to achieve and maintain

that position. Collis’ experience, in-depth knowledge

of current players in the mobile ecosystem, as well

as sound understanding of different business models

will ensure that you will not be left out on the mobile

opportunity!

ConsultancyCollis has extensive knowledge in NFC/TSM business

consulting, international standards, security, inter-

faces, wallets, payment applications, NFC technology

and certification. Our expertise also involves techni-

cal consulting on the design and architecture of your

NFC/TSM ecosystem. We link the physical world and

the virtual world in an easy and secure manner. We

comply with international standards to realise com-

pliance and interoperability for you.

ComplianceCollis often acts as a test authority to establish com-

pliance to mobile standards and protocols. The Col-

lis Test Centre is certified and accredited to execute

and manage certifications for various protocols and

products.

Depending on what is required, we can perform a

quick scan or audit on your systems to research and

report if rules and specifications to comply with are

correctly implemented in your systems. Our state-of-

the-art tools are designed to assist you with testing of

your systems and products.

We are a member of several compliance bodies, such

as 3GPP, ETSI and GlobalPlatform. We facilitate secu-

rity through technical interoperability and independ-

ent advice and expertise.

KnowledgeThrough in-company workshops and accredited

training courses, we share our knowledge with you.

The Collis Training Academy facilitates over 100

courses per year worldwide, educating hundreds of

people on the latest industry developments and tech-

nologies.

MOBILE

“The training style and information that we received from the Collis in-house course has been invaluable. It really enabled us to fit the NFC pieces together to see the overall picture.”

Peter van Woezik, Rabobank

The rapid adoption of next generation mobile hand-

sets worldwide has created opportunities for new

and innovative mobile services.

You, a financial or governmental institution, public

transport operator or retailer (the Service Provider),

can use this technology to your advantage. Enabling

mobile proximity transactions can open up new rev-

enue streams, improve the relationship with your

customers and can help you attract new customers.

Together with you, Collis defines the best business

architecture for interaction with new players in the

NFC ecosystem to realise a future-proof proposition

for your market.

Business model and solution architectureCollis offers advice on the NFC ecosystem, business

case, architecture and design.

During intensive workshop sessions, we identify

your challenges and opportunities. We detect poten-

tial risks involved in implementing new technologies

and expand your knowledge on the latest trends in

mobile proximity transactions.

We support you in defining your strategy, including

the business model and high level architecture. Fol-

lowing this, we help you in defining your require-

ments, managing the procurement process, vendor

selection and management.

These services are delivered according to our imple-

mentation service plan, comprising of four phases in

which we set various goals to achieve. Our standard

approach can also be tuned to your individual needs.

We ensure you are provided with the best business

and technical consultancy suited to your business.

SERVICE PROVIDERSBanks, Public Transport Operators, Retailers, Governments

Mobile Network Operators (MNOs) and Mobile Virtual

Network Operators (MVNOs) are key players within

the NFC/TSM infrastructure. Your mobile network is

used by Service Providers (SPs) to offer their mobile

payment services to your mobile phone users and by

also providing access to these phones.

As a key player, you have to enable a secure and

stable network, in order for other key players within

the NFC ecosystem – SPs and TSM operators – to want

to work together with you.

Collis understands the complex challenges faced by

M(V)NOs. We understand your concerns, from sup-

porting your customer, through to the infrastructure

challenges you face with new handsets, USIMs and

continually evolving network infrastructures.

Business model and solution architectureAs an M(V)NO you have the choice to offer your

network via an existing TSM, or to set up a TSM infra-

structure yourself. This can be a TSM in cooperation

with SPs (consortium model), or your own TSM (MNO

centric model).

Collis has extensive knowledge to assist you with de-

termining the best TSM structure for your business

and putting all underlying infrastructure in place.

M(V)NOs can expect a high level of efficiency and ex-

pert knowledge from Collis’ consultants, as we have

sound experience in working together with MNOs to

identify their role within the NFC ecosystem.

In addition to our NFC expertise, we offer you a SIM

strategy, where you can select the best card vendor

for your business. We can also provide you with TSM

workshops, contactless payment knowledge and test

tools, so that you understand all components that are

connected within an NFC ecosystem.

MNOsSERVICE PROVIDERSTelecom Operators

“Collis is indeed really committed to quality and efficiency.”

Joon-Ho Lee, Samsung SDS Co Ltd

Contactless mobile payments are enabled via the

Trusted Service Manager (TSM).

The TSM is the independent, trusted party that facili-

tates and enables information exchange between SPs

and MNOs. It facilitates the infrastructure that makes

it possible to offer services through a mobile network.

At Collis, we are highly experienced in setting up TSM

infrastructures. Rolled out in four phases, our consul-

tancy services include preparation for decision mak-

ing, creation of the NFC infrastructure, implementa-

tion and roll out. We have defined specific deliverables

for each phase which ensure a successful project.

Together, we determine which TSM model suits your

business best: a consortium between multiple parties

(e.g. between SPs and MNOs), SP centric or MNO cen-

tric.

Each model has its own benefits and through phase

0 we will find out what model best suits your needs.

Phase 1 and 2 will then set out several deliverables to

ensure the roll out phase (phase 3) is ready. The de-

scription on the right hand side of the page provides

further insight into Collis’ delivery model.

TSMsTrust and Security

TRAVIK: enabling mobile payments

TRAVIK, a Dutch consortium, was initiated by

three MNOs (T-Mobile, Vodafone and KPN) and

three SPs (Rabobank, ABN AMRO and ING).

Their mission is to create an open eco system in

the Netherlands for NFC-enabled mobile phones

to deliver a generic facility for proximity pay-

ments.

Collis was requested to be the exclusive technol-

ogy partner to the TRAVIK consortium to set up a

safe and secure TSM, which links the MNOs with

the SPs and performs technical and commercial

activities on behalf of MNOs and SPs.

The TRAVIK consortium aims to connect all M(V)

NOs and all banks, to facilitate any payment

scheme and many more services than just mobile

payment services in the future.

Collis’ TSM implementation service consists of a

four-phased approach, as shown in the illustra-

tion on the next page.

In the first phase, which we call phase zero, we

create a TSM/NFC strategy through intensive

workshops with key stakeholders involved in the

project. From there, we go forward into phase one, which consists of creating the NFC struc-

ture - definition of architecture, UICC and wal-

lets, procurement process and high level process

design. We continue in phase two by managing

the implementation. In phase three, we man-

age the roll out and provide post implementation

support.

TSMs

Activities Deliverables

Phase

0Phase

1Phase

2Phase

3

Prepare for decision making

The business case and high level infrastructure

• NFC ecosystem workshop• Business case workshop• Technical requirements workshop• Architecture workshop• Optional marketing workshop• Optional partner workshop• Strategy and planning workshop

• NFC ecosystem overview doc• Business case doc• High level technical requirements doc• High level architecture workshop• Optional marketing/branding doc• Optional partner doc• ...

Creation of the NFC infrastructure

Define customer specific NFC infrastructure

• NFC ecosystem doc & service catalogue• Solution architecture document• Generic SP message flow spec• Inventory Wallet document• Secure Element (UICC) requirements doc• Generic MNO message flow specification• ...

• Define business architecture• Define TSM specs and reqs• Define Wallet and UICC specs & reqs• Define high level process design• TSM and Wallet procurement• Commercial launch• ...

Implementation

Implementing the NFC infrastructure

• Technical project management• TSM & Wallet acceptance testing• NFC eco system test & cert. strategy• Define quality control program & test centre• Test and certification preparation• ...

• Vendor selection project management• Change & release management• TSM System Acceptance Test Report• Wallet Acceptance Test Report• Development guidelines• Support of mobile app development• ...

Roll out

Commercial launch and post-implementation

support

• Post implementation report• Quality control program• Mobile test and certification centre/authority

• Training and knowledge sharing• Training to customer service centre• Acceptance planning & change management• Version control & release management• Technical support service to SPs• ...

“Collis staff have been extremely valuable to ISIS in supporting the testing and integration of our TSM.”

Ron Pinkus, Isis Mobile Platforms, USA

TSMsImplementation Approach

Handset ManufacturersAs a handset manufacturer, you need to strike a bal-

ance between needs of the end-users and needs of

your direct customers. Mobile Network Operators

(MNOs) will only purchase handsets that comply

with specifications that allow the handset to be used

in mobile payments.

Collis is your specialist partner when it comes to

compliance and interoperability testing. Through the

Collis Test Centre, we offer testing and certification

services to ensure your handsets comply to the latest

standards, such as SWP – HCI.

For over a decade we have focused on developing

market leading acceptance and interoperability test

solutions. Use our expertise to reduce the risks of

damage to your valuable brand.

Our broad range of mobile handset test tools will en-

sure your handsets are reliable and secure, so you

can keep up with the latest technology needs of your

customers without having to worry about technical

compliance.

Card ManufacturersThe global market for telecom smart cards for

GSM/3G/LTE, continues to grow with new opportuni-

ties both geographically and technologically.

In February 2008, the GSMA agreed on the UICC as the

preferred location for the Secure Element (SE). The SE

is the location where SPs can safely store their ap-

plications. However, this is not mandated. Whatever

solution you may adopt when manufacturing cards,

compliance with the latest standards is still neces-

sary.

You, as card manufacturer, are part of the NFC eco-

system. Collis assists you with the testing and certifi-

cation of your cards. We ensure your cards comply to

the latest standards set by organisations such as ETSI

and GlobalPlatform so that they can be used within

the NFC/TSM implementations.

Complying with standards means your card is secure

and will the preferred card to use.

VENDORSHandset and Card Manufacturers

The success of a TSM infrastructure depends very

much on the compliance of all the elements and

components to the existing standards.

All elements; Secure elements (SEs), mobile devices,

the MNO’s infrastructure, the TSM system and the

SPs have to comply with the standards. Otherwise,

with potentially infinite combinations of solutions/

components, it is virtually impossible to achieve the

goal of a widely accepted and interoperable NFC/TSM

infrastructure.

The keyword is trust. A TSM can only be trust-worthy

if the underlying infrastructure is.

There are many stakeholders involved in an NFC/

TSM ecosystem implementation. Not all components

are necessarily visible to all stakeholders, and no di-

rect trust relation exists between all of them.

To bridge the gaps, our test centre offers the neces-

sary testing services to every player within the eco-

system, with clear definition of domains and compo-

nents involved.

As an independent single point of contact we facili-

tate a so called one-stop-shop for testing of all mo-

bile components and streamline the trust relation

between stakeholders.

The Collis Test Centre can assist to achieve the goal

of a successful TSM implementation and provides

testing and certification services to comply with all

standards.

MOBILE TEST CENTREVENDORSCompliance and Certification

Scan the QR code to download the service catalogue or go to www.collis.nl/downloads

Scan the QR code to download product brochures or go to www.collis.nl/downloads

Service catalogue Product brochures

PRODUCTSTest tools, test suites and hardware

Collis Aspects SpyTranslates and visualises communication between handsets and SIM/USIM cards or contactless readers

Collis Aspects Card Test PlatformSimulates a mobile phone

Collis Aspects SmartStation3

Collis SmartLink Box

Collis SmartWave Box

Collis Aspects Card Profile TesterAllows you to compare a real (U)SIM profile against a predefined profile

Collis Riscure JCSecureVerifies a Java card’s operating system’s security

Collis Global Platform Messaging Tests a TSM’s ability to correctly process all required Global Platform messages

Collis Aspects SpyTranslates and visualises communication between handsets and SIM/USIM cards or contactless readers

Collis SCM Contact andContactless Reader

Collis Microposs Hardware

Collis NFC Handset Test BenchProvides a controlled NFC test environment for handsets

Collis TSM Load & Performance Generates peak loads and high volume transactions or high-volume of requests from SPs to TSM

TSM simulatorsWe have a range of simulators that simulate various components within the TSM infrastructure

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PRODUCTSTest su

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Collis Aspects SmartStation3

Collis SmartLink Box

Collis SmartWave Box

Collis Aspects SpyTranslates and visualises communication between handsets and SIM/USIM cards or contactless readers.

Collis Aspects Handset PlatformSimulates a UICC

Collis Aspects Handset SAT Test Toolquickly and efficiently tests a mobile phone’sSAT behaviour

Aspects USAT Conformance Test Platform (Verify2 31.124)Tests the conformance of a handset

Asp

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Collis G

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Collis V

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Collis M

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Collis IS

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Collis SCM Contact andContactless Reader

Collis Microposs Hardware

Card Handset Transmission protocol

GlobalPlatform

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