Top Banner
Collecting and using feedback to improve your business By Chris Cousins
11

Collecting and using feedback to improve your business

Jun 14, 2015

Download

Internet

heartinternet

Chris talks about what types of feedback you can collect from your customers and how to use it effectively to improve your business and website.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Collecting and using feedback to improve your business

Collecting and using feedback to improve

your businessBy Chris Cousins

Page 2: Collecting and using feedback to improve your business

Why it’s important to listen

How Heart Internet gather feedback

How you can gather feedback

How to handle feedback

Changes you can make andwhen to get in touch with us

Content of this talk

Page 3: Collecting and using feedback to improve your business

Why its important to listen

Page 4: Collecting and using feedback to improve your business

How Heart Internet gather feedback

Page 5: Collecting and using feedback to improve your business

How our feedback fits together

Page 6: Collecting and using feedback to improve your business

How you can gather feedback

Page 7: Collecting and using feedback to improve your business

How to handle feedback

Page 8: Collecting and using feedback to improve your business

Deciding how to use feedback

Page 9: Collecting and using feedback to improve your business

Changes you can make and when to contact us

Page 10: Collecting and using feedback to improve your business

In summary

Page 11: Collecting and using feedback to improve your business

Thank you

Chris Cousins