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Collateral ManagementOptimization, Efficiency & Effectiveness

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    Collateral ManagementOptimization, Efficiency & Effectiveness

    Kishor Chandra Das

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    IntroductionWhat is Collateral Optimization? The answer to this question varies from person to person

    depending on where they are in the value chain (Tabb, 2012). Seagroatt s answer to this question is

    centralization of collateral management and transformation of the practice from back-office

    operations function to a profit centerand Bastide says best deployment of the available collateral

    to meet the margin requirements and to maximize the return on securities . In recent years there

    have been numerous articles and white papers published on Collateral Optimization. The recent

    white papers by Seagroatt (2012), Pery (2012) and Bastide (2012) discuss and explain the different

    techniques of optimizing collateral allocation. Although these articles are good sources of knowledge

    to understand the changing landscape of collateral management practice but they did not discuss

    the difficulties and challenges of implementing the optimization techniques. This paper takes the

    literature one step forward, from concepts to its logic and practical implementation.

    Lets first look at the compelling forces behind collateral management practice and then come back

    to the topic of optimization. Collateral management as a practice was started in 1980s primarily to

    mitigate counterparty risk. In the early days collateral agreements were unilateral agreements,

    where only the counterparty with weaker credit worthiness was required to post collateral. But now,

    in the bilateral collateral agreements both counterparties have to post collateral depending on the

    market movement. The bilateral collateral agreements reduce the counterparty risk but also add to

    contractual obligation to post collaterals on time. Over the past 20 years it has evolved as a cross

    functional operations involving complex interrelated processes and multiple parties. In todays

    context, there are four broad level driving forces behind collateral management. First one is the

    need for managing counterparty risk and the second force is the regulatory requirement. The

    regulatory bodies also force firms to put in place adequate collateral management processes. The

    Dodd-Frank Act in US and the EMIR in Europe require firms to centrally clear derivatives contracts,

    which require managing the initial margin and variation margin, to mitigate systemic risk. As most of

    the financial transactions now are required to be secured by collateral, the pressure on the treasury

    operations is increasing to effectively manage the liquidity. Optimization of the treasury function is

    the third force behind need for collateral management. The fourth force is driven by the business

    opportunity. Custody banks, CCPs and prime brokers offer collateral management as a service to

    their clients. Smaller firms who do not have the resources to do collateral management in-house,

    they outsource this service to their custodians, PBs and CCPs. As these compelling reasons are not

    independent of each other, their complex interrelationship makes collateral management evenmore complex.

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    Diagram: 1

    Optimization TechniquesCollateral Optimization is all about appropriate allocation of firm s collateral in the most effective

    and efficient manner to achieve the business objectives. Optimization techniques are still in evolving

    stage adapting the new regulatory changes and the market dynamics. The forward thinking players

    in the collateral management space are implementing more advanced and sophisticated

    optimization techniques in preparation for the upcoming regulatory changes whereas others are

    trying to bring efficiency in their basic optimization processes. This trend is very much evident from

    the ISDA margin survey, where the results show that only 21% of the firms do collateral optimization

    on a daily basis but 71% of the large firms do optimization on daily basis. Many of the optimization

    techniques are simple and easy to implement in daily operations. The basic levels of optimization

    include

    Bilateral Netting: A netting agreement allows two parties to net exposures arising from a set of

    trades. A single margin call between the two parties simplifies the collateral flow, reduces the

    settlement risk and improves the overall operational efficiency. An ISDA Master Agreement or

    similar agreements is the approach to establish netting agreements that governs the set of

    transactions covered under the netting agreement. Seagrott (2012) considers netting as an advance

    level of optimization technique. But a simple netting agreement is a very common practice in OTC

    derivatives market between two counterparties. The advance levels of netting includes cross

    product, multi-entity and multilateral agreements, which are discussed in the later section.

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    Re-hypothecation: Reuse of collateral through re-hypothecation was very widely used by all

    participants prior to the credit crisis in 2008. Primarily the prime brokers were re-hypothecating the

    collateral received from one counterparty with another counterparty to reduce their funding costs.

    But this technique creates a complicated chain of re-hypothecation. When the owner wants the

    assets to be returned it becomes difficult to get the assets back in the chain, if anyone in the chain

    fails to get the asset back then the reverse process fails. The bankruptcy of Lehman brothers brought

    the potential problems of re-hypothecation to the forefront. A large volume of collateral posted by

    clients to Lehman Brothers was never returned back to their owners. So, the risk in the event of

    bankruptcy that the re-hypothecated collateral may not be returned to the original pledger was well

    understood in the market and the buy-side participants refrained from signing re-hypothecation

    agreements. Although there has been a significant drop in re-hypothecation but such agreements

    are still in use. In order to efficiently reuse the client collaterals for re-hypothecation, the inventory

    management system must be able to differentiate client assets that are eligible for re-hypothecation

    from those are not eligible. At present, most of it is managed manually and through excel

    spreadsheets. Automation of this process will significantly improve the efficiency of reusing client

    collateral.

    Posting Lowest Grade Collateral: High grade collateral is required for managing liquidity and

    maintaining the regulatory capital. These type of collateral are highly liquid and always in demand,

    such as USD, GBP, SFR, Gold etc. Usually firms try to hold the highest grade collateral and post the

    lowest grade eligible collateral for margin calls. In order to achieve this level of optimization, firms

    must capture the eligible collaterals in their collateral agreements system and manage the grades of

    their collateral in the reference data system. Grading of collateral assets can be done based on the

    following fundamental characteristics (i) Credit and Market Risks (ii) Certainty of market values for

    the assets (iii) Liquidity and market concentration and (iv) correlation with other risky assets. The

    quality of collateral assets may change over time due the above characteristics. The reference data

    systems must be able to capture these lifecycle changes of the collateral assets in order to

    accurately maintain the grading of the asset. This optimization technique has its own disadvantages,

    posting the lowest grade collateral does not mean that its the most cost effective solution. Low

    grade collateral assets usually have higher haircuts. Posting the lowest grade collateral means

    posting higher volume of the asset to meet the margin call and this may increase the funding costs

    and the transaction costs. Some of the advance level optimization techniques, discussed in the

    following sections, address this problem to some extent.

    Cheapest to Fund: In multi-currency collateral agreement, posting one currency may be cheaper

    than posting any of the other eligible currencies. For example if EUR, GBP and USD are the eligible

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    currencies in the collateral agreement, then posting EUR would be cheaper in this case, as per the

    information in the following table

    Eligible Currency Borrowing Rate Collateral Interest Funding Rate

    EUR 0.5% 1.0% -0.5%

    GBP 1.0% 1.0% 0.0%

    USD 1.5% 1.0% 0.5%

    In multi asset class collateral agreements, posting other asset classes as collateral may be cheaper

    than posting currencies. For example, a bank may find it cheaper to post bonds as collateral whereas

    posting cash collateral may be cheaper for a pension fund. The basic level of cheapest to fund

    optimization is limited to new margin requirements. Substitutions require advance level of

    optimization, which is discussed in the below.

    The global financial firms operate in a multi-jurisdiction and multi-entity structure offering complex

    financial products. The basic optimization techniques, as discussed above, are not so effective in

    such complex operating structure. Basic optimization techniques are applied in silo for each of the

    SBUs, which do not exploit the potential of enterprise level optimization. The term Enterprise

    Collateral Management refers to the advance level of collateral optimization at firm-wide level,

    which includes

    Firm-wide Collateral Inventory:

    A firm-wide view of collateral inventory is the basic building block for efficient enterprise collateral

    management. Without the firm-wide view of the inventory it wont possible to achieve collateral

    optimization. In most firms today, the firm-wide inventory view is prepared on excel sheets which is

    a manual process, prone to error and may not be presenting the real-time state. A centralized real-

    time inventory system integrated to front, middle and back office systems for all asset classes and all

    SBUs is essential for real-time optimization of collateral assets. With the new regulatory changes and

    introduction of central counterparties, intra-day margin calls are going to be very common. In order

    to post collaterals for the intra-day margin calls, the collateral team must have a real-time view of

    the assets. The inventory view should also include client collaterals, re-hypothecation eligible

    collaterals; firms collateral in possession, firms collateral posted to counterparties etc. All other

    advanced optimization steps are very much reliant on the real-time and accurate view of the

    collateral assets.

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    Multi-entity, Cross Product & Multilateral Netting:

    Most of the global counterparties have multiple legal entities in different geographies and across

    different product classes. The market has seen the complexity of this in the Lehman Brother

    bankruptcy case, where many clients and counterparties found themselves exposed to multiple

    Lehman Brothers entities in various legal jurisdictions with different bankruptcy and insolvency laws

    and contractual protections and remedies. It is essential for firms to accurately capture the

    agreement information relating to the legal entities to whom they are exposed and the legal

    jurisdictions in which their assets reside and monitor the real-time exposure at entity level and

    portfolio level. Frequent reconciliation of exposure and collaterals at portfolio level is a solution for

    making collateral operations for efficient and effective in managing counterparty risks. Multilateral

    netting further enhances the efficiency of counterparty risk management. Netting the exposure with

    in a group of firms will reduce the number of margin calls and number of transactions for posting

    collaterals. Central counterparties are best positioned to carry out multilateral netting. The

    illustration below shows the benefit of moving from bilateral netting to multilateral netting.

    Cheapest-to-Deliver:

    Cheapest-to-Deliver calculation engine is the most complex and complicated part of the

    optimization. Some refer the cheapest funding calculation as cheapest to deliver but there is a huge

    difference in these two logics. Cheapest-to-Deliver optimization process would take into

    consideration all MSAs, their respective constraints as defined in the CSAs, funding costs for sourcing

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    the assets, internal transfer costs for using firms assets, transaction costs, substitution costs, and

    liquidity levels all together in order to identify cheapest-to-deliver collateral from the enterprise

    perspective. A simple sequential collateral selection for each agreement will not be sufficient for

    delivering the best optimization; the relative cost of selected collateral must be compared among all

    agreements to decide the best optimized selection. To be efficient, the optimization engine must be

    integrated with other systems to initiate the relevant margin calls, collateral booking and

    substitutions rather than having to rely on separate systems.

    Forecasting, Auto Allocation & Substitution:

    Having assets in the inventory may not be sufficient to meet the margin calls as not all assets will be

    eligible as collateral in all circumstances. So, the securities inventory system needs to be integrated

    with the collateral agreement system to filter inventory assets based on collateral eligibility for each

    of the counterparties. Forecasting for collateral requirements requires inventory information, CSA

    information, mark-to-market positions and exposure information. Projecting any shortfall of eligible

    collaterals for the anticipated margin calls can improve the efficiency of managing margin calls and it

    can also improve the effectiveness of sourcing the eligible collaterals at lower costs. Auto allocation

    logic when applied on the anticipated margin calls, it can reserve the eligible collateral from the

    inventory but the traders will not be able to trade on that asset. If the auto allocation logic is applied

    at the event of receiving the margin calls then projected shortfalls needs to be managed in

    compresses timeframes. More efficient auto allocation logic can reserve collaterals for anticipated

    margin calls, allow the traders to trade on reserved assets and if the reserved assets are traded in

    front office then it can reserve the next best collateral for the anticipated margin call. Substitution

    logic adds a great amount of complexity to the optimization techniques. The complexity is added

    because the collateral calculation is to be done not only for the new margin calls but for the entire

    exposure for each of the counterparties, posted collaterals need also to be considered as eligible

    assets in the inventory and transaction cost of substitutions has to be calculated for each of the

    assets. Even if a substitution may look cheaper but more substitutions will result in higher

    transaction costs and increase the overall operating cost of collateral management. Appropriate cost

    efficiency metrics should be monitored to keep the operating costs on check.

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    Efficiency & Effectiveness MetricsAll the above optimization techniques are employed to improve the efficiency as well as the

    effectiveness of collateral operations. Measuring the metrics that are affected by these optimizationtechniques and observing the trends, pre and post optimization, can determine the degree of

    success of employing these techniques. Effectiveness can be measured through the business

    outcomes where as efficiency can be measured through the cost, time and effort metrics. Some of

    the main metrics for monitoring the performance of collateral management operations are

    Collateralization Ratio: Post the 2008 crisis, collateralization is applied to all types of derivative

    transactions. Degree of Collateralization or the Collateralization Ratio shows to what extent

    counterparties and the derivatives trades are covered under the collateral agreements. The first

    level of metric can be to monitor the ratio of number of active collateral agreements against the

    number of active trading counterparties and other related metric can be to monitor the ratio of all

    collateralized trades to total number of derivatives trades. More granular level of monitoring will

    also be required at each SBU level, geography level and at legal entity level.

    Distribution of Eligible Collateral: Having financial assets that cannot be posted as collateral reduces

    the liquidity level in the firm. For example, if a firm has Cash, Equities and Bonds in its inventory and

    if Cash is the only eligible asset for collateral posting then the firms capital locked in equities and

    bonds. Another example, if cash is eligible is eligible collateral for all the trades and equities are

    eligible for 10% of the trades then also the liquidity become limited as equities cannot be used as

    collateral for 90% of the trades and bonds cannot be used in any of the trades. The examples taken

    here are simple to explain the problem but in reality eligibility monitoring will be at instrument level

    rather than at asset class level. Understanding the distribution of eligible collateral can help in 2

    ways 1) maintaining the appropriate level of asset inventory 2) increasing the asset coverage in the

    collateralization agreements.

    Margin Calls: Managing the margin calls is one of the core functions of collateral management

    teams. Monitoring the number of incoming and outgoing margin calls is required to do the capacity

    planning and to analyze the operational efficiency. Calls per member of the margin team and calls

    per geography are granular level of metrics to monitor the capacity utilization, which indicates the

    efficiency of the team and individuals. Daily margin amount is another related metric but the

    amount itself does not give any indication of efficiency or effectiveness. The comparison of margin

    amount with the dispute amount gives an indication of effectiveness of the processes.

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    Dispute Ratio: There are 2 type dispute ratios, one is on the incoming margin calls and the other is

    on the outgoing margin calls. These two ratios are further divided in to a count (#) ratio and an

    amount ($) ratio. The number of disputed margin calls over the total number of margin calls is the

    dispute ratio (#) and the total disputed margin amount over the total margin amount is the dispute

    ratio ($). These 2 ratios, when calculated for incoming margin calls and the outgoing margin calls,

    determine the effectiveness of the margin process. At the most granular level, these ratios

    determine the effectiveness of the process with each of the counterparties and identify the

    ineffective process steps.

    Dispute Resolution Cycle: Disputes can arise from difference in valuation, missing trades and

    ineligible collateral. For incoming margin calls the dispute resolution cycle is the time between

    receiving the margin call and acknowledgement of the resolution for the dispute. For outgoingmargin calls the resolution cycle is the time between receiving the dispute call from the

    counterparty and acknowledgement of the resolution for the margin call. ISDA defines T+3 (and T+4

    cross continental counterparties) as the standard for resolution of disputes. The dispute resolution

    process includes many process steps, tracking the time for each of the steps would be required to

    appropriately address any inefficiency in the process.

    Margin Call Cycle: For incoming margin calls the cycle time is the time between receiving the margin

    call and acknowledgement for the settlement. Many would argue that the cycle time is between

    receiving the margin call and posting the collateral, but there still some process steps after the

    collateral posting that can lead to disputes. The cycle time between margin call and collateral

    posting is the margin processing time and the cycle time between collateral posting and settlement

    acknowledgement is the settlement time. The cycle time between margin call and settlement

    acknowledgement is the aggregated view of margin processing time and settlement time and the

    aggregated metric would be more effective for managing the end-to-end margin process. For

    outgoing margin calls, the time between issuing the margin and settlement of the collateral is the

    margin cycle time. The aggregated view the metric must also include the disputed margin calls to

    assess the skew because of the disputes.

    Margin Call Timeliness: The percentage of margin calls issued on time is the metric for margin call

    timeliness. The timeliness can be affected by any delays from any of the dependant systems, such as

    delay in M-T-M or delay in valuation or delay in receiving the price feed etc. Timeliness of margin

    calls is very important for managing the counterparty exposure. If the margin calls are delayed the

    firm will have higher exposure to the counterparties for a period of time that leads to higher risks. Toassess the business impact of any delays in the margin calls, another metric that would be useful is

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    the Margin Value Timeliness. This is defined as the ratio of total amount of margin calls issued on

    time divided by the total value of margin calls.

    Margin Call Efficiency: This metric is applicable for the outgoing margin calls. The time taken for

    issuing the margin calls after receiving all the dependent information from the upstream processes is

    the metric for margin call efficiency. Analyzing the two metrics, margin call timeliness and margin

    call efficiency, together can identify the weak processes that are within the collateral management

    operations and outside, in the upstream processes.

    Type-I & Type-II Errors in Margin Calls Received (MCR Type-I and Type-II): Type-I errors are those

    margin calls which were not expected as per the firms calculation engine but found to be valid

    margin calls after dispute investigation. These errors can cause serious problems in managing the

    day-to-day liquidity of the firms. If these margin calls were not forecasted then the firms may not

    have sufficient eligible collateral to post against these margin calls. These errors can lead to

    operational inefficiency as the dispute resolution process is costly and time consuming. Type-II

    errors are those expected margin calls, which were never received from the counterparty. Severity

    of these errors are less compared to the Type-I errors but monitoring these errors can help

    identifying process inaccuracies and improving it.

    Type-I & Type-II Errors in Margin Calls Issued (MCI Type-I and Type-II): These errors are equivalent

    to the errors that we discussed above but in the margin issue process. Type-I errors are those issued

    margin calls where the problem was at the firms end and Type-II errors are at the counterparties

    end. Both these errors are equally critical as both situations will require the dispute resolution

    process to be invoked. Fixing the Type-I errors will help improving the firms calculation accuracy and

    analysis of the Type-II errors will not only identify the most erroneous counterparties but also help

    improving the calculation accuracy at the counterparty end.

    Margin Calc Inaccuracy: This inaccuracy metric is derived from the calculated margin amount. This issum of the disputed amount over the total margin amount as calculated by the calc engine. Again

    these can be two sub metrics, one for the internal inaccuracy and the other for counterparties

    inaccuracy.

    Lets take a simple example to understand this metric. The firm issues 2 margin calls of $ 500,000

    and $ 300,000 and the second margin call ($ 300,000) was disputed by the counterparty and after

    the dispute resolution the agreement with the counterparty was to pay $ 250,000. Also the firm

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    received 1 unexpected margin call from a counterparty for amount $ 400,000, which was disputed

    by the firm. After dispute resolution the firm agreed to pay $300,000. In this case the calculation will

    be

    1

    The metrics discussed above are some of the main metrics required for monitoring the performance

    of the collateral management operations. The cost efficiency metrics are not covered in this paper,

    which are primarily dependent on the structure of the collateral management team, their

    geographic spread and the infrastructure and transaction costs. In a practical world, firms must have

    to establish their own set of metrics at a very granular level and also aggregated at the firm level,

    which can be derived from the metrics discussed above, to measure effectiveness and efficiency

    (cost, timeliness and processing time) for their internal benchmarking and also for benchmarking

    against the industry. Optimization techniques are implemented to improve both, effectiveness and

    efficiency. Relating the impacted metrics with each of the implemented optimization techniques and

    measuring the metrics can help in determining the improvements brought by the optimizations.

    ConclusionCollateral Management has come a long way since its inception in 1980s, from a simple back office

    operation to a complex cross functional business operation. As the new market environment is

    shaping up, both buy side and sell side firms need to define new processes for operating their

    businesses, managing their counterparty risk, managing adequate level of liquidity, and adopting

    changes for the central counterparty clearance. With the changing market environment collateral

    optimization techniques are also evolving. The basic optimization techniques are applied in silo at

    SBU levels but the advanced optimization techniques require integration of systems and processes

    at the enterprise level. As the processes involved in enterprise collateral management are well

    beyond the margin calls and span across different business functions, from the legal aspects of

    1Although the received margin call is for $400,000 but it was an unexpected margin call (MCR Type-I Error)

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    collateralization to risk management and liquidity management, it requires appropriate metrics and

    measurement techniques to track and monitor the performance of each process. Industry

    benchmarking of the process metrics, with participation from buy side firms as well as the sell side

    firms, would be a good step forward in establishing maturity level of the optimizations.

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    ReferencesBastide, C. d. (2012). Collateral Management in the Front Office. Mysis.

    (2010). Best Practices for the OTC Derivatives Collateral Process. ISDA.

    Egmond, J. v. (2011). The Impact of Collateralization on Swap Curves and their Users. Netspar.

    (2009). Guidelines for Implementation of the ISDA 2009 Collateral Dispute Resolution Procedure.

    ISDA.

    (2012). ISDA Margin Survey 2012. ISDA.

    Levels, A., & Capel, J. (2012). Is Collateral Becoming Scarce?De Nederlandsche Bank.

    Pery, F. (2012). Collateral Optimization : A Fund Manager's Perspective. Citibank.

    Seagroatt, M. (2012). Collateral Optimisation in a Centrally Cleared World. 4sight Financial Software.

    Tabb, A. (2012). Optimizing Collateral : In Search of a Margin Oasis. Tabb Group.

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    About the Author

    Kishor Chandra Das is Managing Consultant in Headstrong, a global consulting firm

    in the capital markets, with a focus on technology and process transformation. Mr.

    Das is an experienced consultant in the industry, with 16 years of experience in

    business transformation, process reengineering, and IT outsourcing projects. Kishors

    research interests are in Collateral Management, Counterparty Risk Management,

    Project Value Management, and in Strategy and Project Execution. He is a member

    of the Project Management Institute UK Chapter and can be reached at

    [email protected]

    Kishor Chandra Das, 2012

    mailto:[email protected]:[email protected]:[email protected]