Collaborative Servitization in Worcester Simon Clifton, Thorcom Systems Limited 1.

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Collaborative Servitization in WorcesterSimon Clifton, Thorcom Systems Limited

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Thorcom and Air Spectrum

• What Air Spectrum offers:• Equipment for

• Odour control• Dust suppression

• Products for• Odour neutralising• Dust suppression

• Management schemes for Dust / Odour • Olfactometry and related services• Training

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Thorcom and Air Spectrum

• What Thorcom offers:• Wireless Data Services for Mission Critical Users

• Mobile Data Dispatch Systems• Resource Tracking• Private and Public Hosting Options• System Integration• Service and Support

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Air Spectrum Product Examples

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Air Spectrum Application Areas

• Odr to control odour• Numerous Fragrance options available• applications include:

• Waste Management• Manufacturing• Remediation• Composting• Recycling• Food & Drink Manufacturing• Organic chemical production• Inorganic chemical production• Intensive agriculture• Pharmaceutical production

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Why Do Air Spectrum want to Servitize?

• Customers want to run their business, not odour control systems – they:– Run out of Odour Neutraliser– Break the equipment– Lose the equipment– Use the equipment outside Hire Agreements

• Which means they– Breach their licence terms– Get complaints from neighbours– Maybe have to stop their process

• Plus all the other benefits of Servitization!

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Thorcom Solution Examples

DataCentre

TrustCommsServers

2G/3G networkThorcom VehicleRouter

VehicleWiFi

2G/3G/4G network

Infrastructure WiFi

ThorcomMDGW

End to End Solution

Trust Communications Responsibility

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Thorcom Servitization Services

• Customers want to specialise in Servitization, not complex communication and web services.– Need a friendly expert in wireless communications– Ready made components– Complete and supported central systems– Low cost airtime– Someone who understands what Servitization actually is

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Thorcom Servitization Component

MobilePhone

Network

TelematicsDevice

CentralServer

Web browser

ServitizedAsset

internet

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Web Interface

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Shows:

• Location of Asset• Time and Date• Active Status• Fault Status• Low Chemical• No Chemical• Dosing Fault

• Run Operational Reports• Emails and Texts Alerts

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Summary

• Air Spectrum now have a fully Servitized Market Offering ready for rollout

• Thorcom has a new user of its standard web based telemetry platform

• The end customer have zero odour control issues