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Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North Carolina Strategic Partner: Bonnie M. Burroughs President, Burroughs Consulting, LLC Chapel Hill, North Carolina
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Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

Dec 28, 2015

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Page 1: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

CollaborativeSelling & Coaching:

Growing sales results, member loyalty, and top talent

Presenter: Ron OttavioPresident, The Ottavio Group

Raleigh, North Carolina

Strategic Partner: Bonnie M. Burroughs

President, Burroughs Consulting, LLCChapel Hill, North Carolina

Page 2: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.
Page 3: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

Our Mission:Grow Your People & Results

Page 4: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

Sample Services1. Sales & Coaching Effectiveness for Retail, Small Business

& Contact Centers2. Leadership Development & Succession Planning3. One-On-One Executive Coaching4. Knowledge Transfer

Page 5: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

Your Tipping Point?Conversations With Your Members

Page 6: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

Demonstration:Branch Member Conversation

Page 7: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

What percentage of your staff are able to have that conversation

consistently right now?

Page 8: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

Less than 50%?Then you have no brandand you’re all the same

to your members.

Page 9: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

We Will Help Raise Your Bar From Wherever You Are Now

Page 10: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

Our Key Steps With You1. Train your sales staff & managers in retail, small business,

and contact centers to capture full range of member needs2. Train your managers to coach your people3. Build a system for accountability & sustainment

Page 11: Collaborative Selling & Coaching: Growing sales results, member loyalty, and top talent Presenter: Ron Ottavio President, The Ottavio Group Raleigh, North.

Why Is Our Training Different?1. Our models and tools are unsurpassed in the industry.2. Our training is rigorous with intensive skill practice.3. Managers practice by coaching their real employees and

getting real work done.