1 * April 23, 2012 It’s not just for Email Leslie Williamson Director of Services Merit Network, Inc. www.merit.edu Collaboration Suite
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* April 23, 2012
It’s not just for Email
Leslie Williamson Director of Services Merit Network, Inc. www.merit.edu
Collaboration Suite
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Session Agenda
IT Challenges & Merit Service Solution MeritMail Collaboration Suite Overview –
Leslie Williamson, Merit Services Director Benefits of Nearsourcing Member Case Studies Zimbra Overview & Road Map
Ryan Fetter, VMware Zimbra Business Manager
Q & A
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IT Challenges & Solution
Challenge - Owning and Operating an Email System is no longer cost-effective; end-users need Apps that increase productivity
Ø High Capital and Ongoing Costs for HW & SW Ø Many TBs needed for Backup Storage Ø 24x7 Support difficult and costly to provide
Solution - Near-Sourcing from a Trusted Third Party provides Integrity, Privacy, Data Ownership, Collaborative Tools, Low Cost and 24x7x365 Personal Support.
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Is a hosted, managed collaboration service based on the open source platform. MeritMail, branded for your organization, includes: ü A full set of collaboration features including group Calendars, shared Address Books, Documents and Briefcase.
ü A full-featured Ajax Webmail Interface; also supports many clients including Outlook, Thunderbird, Eudora, others.
ü Mobile Support for iPhones, Android OS phones, Windows Mobile smartphones, Palm Treos and more.
ü IronPort AS/AV protection. ü Data Privacy and Security in Merit Data Centers. ü Unlimited Storage for each account!
Merit Service Overview
Collaboration Suite
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Branded for Your Organization
u Custom Logos Colors Themes
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Benefits of Near Sourcing
ü Secure Merit Data Centers
ü Professional Implementation and Administration
ü Assurance of Privacy/Integrity/Data Ownership
ü Guaranteed SLA
ü Personal 24x7x365 Support by the Merit Support Center
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400,000+ Accounts
And many others!
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Member Case Study
Main campus is situated on 700 acres in Alpena, Michigan, just a short distance from Lake Huron.
ACC offers two-year degrees, one-year certificates, customized training and cultural opportunities to all of Northeast Michigan.
Each semester they attract more than 2,000 credit students of diverse ages and backgrounds.
www.acc.edu
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KEY BENEFITS INCLUDED:
Chose MeritMail as a near sourced IT service to greatly reduce their CAPEX and OPEX costs.
Freed up valuable resources for strategic IT projects and services.
Robust Webmail interface reduced support for other clients and increased collaboration.
24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.
Member Case Study
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• Urban research university located in the heart of Detroit’s University Cultural Center
• ~32,000 students • 13 schools and colleges • 203 acre campus with six satellite centers • Largest single-‐‑campus medical school in the nation
Member Case Study
wayne.edu
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KEY BENEFITS INCLUDED:
Reduced CAPEX and OPEX costs. Freed up valuable resources for strategic IT projects and services.
Robust Webmail interface reduced support for other clients.
Increased functionality and productivity through collaboration apps and custom Zimlets.
24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.
Member Case Study
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Joe Sawasky – CIO and Associate Vice President for computing and information technology at WSU says:
“It’s more than an email system, it’s key to our campus IT rationalization strategy and unifying communications.”
“I thought I’d never give up my Outlook Client, but I took a leap to the web interface, and never again turned on the Outlook client.”
“MeritMail is another tool in our toolkit for campus collaboration…”
“We like the pace of innovation from the Zimbra team…”
Member Case Study
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Zimbra
The Leader in Next-Generation Messaging and
Collaboration ● Cross-platform enterprise-class functionality ● Most innovative, advanced web application available today
Innovate, Open and Simplify with the best TCO ● Innovative online/offline user experience ● Open technologies that are interoperable with existing
investments ● Simplified administration with the most deployment flexibility ● 50% less than Exchange
Productivity Openness Manageability
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Enterprise Mailboxes are Changing
Mailbox
Real-Time Communications
Files + Sharing Team and Social
Cisco, Mitel, eZuce
Socialcast, Chatter, Yammer, Jive
Octopus, Box.net, Dropbox
“It is the e-‐‑mail user interface that is likely to expand to encompass multiple communication modalities. Essentially, e-‐‑mail becomes the launch pad and aggregation point for most collaboration interactions” (Gartner)
“Businesses take a phased approach to deploying collaboration software, starting with email, moving to document collaboration technologies, and finishing with unified communications” (Forrester)
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Why Zimbra?
Lower Cost Alternative
Rich Application Integration (Zimlets)
Simple, Powerful Administration
Best in class email client
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80M Mailboxes – 200K Customers
Education
SMB & SME
Large Business
Service Providers
South Africa
Australia
Simon Fraser
Government Chile
Command and Simulation Solutions
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Product Overview
Zimbra Web Client
Zimbra Desktop
SOAP
Zimbra Server
Exchange Server
LDAP, WebDAV
Active Directory
Standards Clients Apple Desktop
POP, IMAP, CardDAV, CalDAV
MS Outlook
MAPI
BES, Browser
BlackBerry
ActiveSync, Mobile Browser
iPhone
Android Windows Tablets
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Best in Class Email Client
Microsoft Internet Explorer Apple Safari
iPhone
Zimbra surpasses traditional email client capabilities ● Large multi-gigabyte inboxes ● Group emails as conversations ● Lightning fast search (emails and 200+ supported attachments) ● Manage multiple calendars & free/busy lookup of
attendees, resources, rooms ● Zimbra interoperability with Exchange Calendar
Compatible with IE/Safari/Firefox/Chrome on Windows/Mac/Linux
Zimbra Desktop: Offline access with SAME user experience Get email & calendar from any Smartphone
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Simple, Powerful Administration
Proven open technologies, web-scalable architecture reduce TCO ● Bulk user provisioning and policy management ● Delegated role-based administration ● Class-of-service and multi-tenancy ● HSM and storage management ● Real-time backup and restore ● Integrated anti-spam/virus
LDAP, Active Directory integration Integrated Archiving and Discovery
On average, 33% less time is spent administering Zimbra than MS Exchange*
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Yahoo Maps Zimlet
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Flight Tracker Zimlet
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Google Translator Zimlet
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University of Pennsylvania
hVp://www.youtube.com/watch?v=6wr1vDZJywA
Exchange Zimbra Users 3,100 13,700
Full time admins* 3 2 User/per admin 969 6,227
Admin Cost Per User (per month) $7.50 $3.00
Penn administration resources and costs charged back to departments
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* For more information or to arrange for demo accounts,
Please contact [email protected], or call (734)527-5785
Q&A
Collaboration Suite
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