Collaboration Counts: Working Together to Strengthen America’s Families Putting Performance Data to Work to Improve Programs and Outcomes for Children and Families March 13, 2001 Terry Moore, MSW University of Kansas School of Social Welfare Mary Ann Hartnett, Ph.D. Illinois Department of Children and Family Services
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Collaboration Counts: Working Together to Strengthen America’s Families Putting Performance Data to Work to Improve Programs and Outcomes for Children.
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Collaboration Counts: Working Together to Strengthen America’s Families
Collaboration Counts: Working Together to Strengthen America’s Families
Putting Performance Data to Work
to Improve Programs and
Outcomes for Children and Families
March 13, 2001
Terry Moore, MSW University of Kansas School of Social Welfare
Mary Ann Hartnett, Ph.D. Illinois Department of Children and Family Services
Conceptual Framework for the Use of OutcomeData By Managers
Report Package
Manager skills &knowledge
OrganizationalCulture
Interpretation Action Steps
Function of ReportsFunction of Reports Focuses attention
“What gets measured gets done” Communicates the priorities of the agency
OutcomesBudgetCompliance
Provides feedback How are we doing Points to good and inadequate performanceProvides clues on what to do