Notes accompany this presentation. Please select Notes Page view. These materials can be reproduced only with Gartner’s official approval. Such approvals may be requested via e-mail — [email protected]. Marc Buyens [email protected]www.xpragma.com collaboartion as it really is working together alone
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Collaboration as it really is, Working together, alone
Collaboration is the participation of independent actors in mutual interactions to deliver a specific result, either chosen or not. The so-called collaboration is the outcome of the interactions that occur, initiated by the different participants for their own good reasons, but collaboration is not the purpose.
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Notes accompany this presentation. Please select Notes Page view.These materials can be reproduced only with Gartner’s official approval. Such approvals may be requested via e-mail — [email protected].
collaboartion as it really isworking together alone
The #e20 / #socbiz collaboration promise
• “Improve teamwork through the power of enterprise social networking. You can also safely include trusted partners, customers and vendors. With Socialcast share information, assign tasks, and collaborate on documents, keeping all members of the team in synch.” [Socialcast]
• “Business depends on teamwork. But traditional tools hamper as much as help, resulting in wasted time, duplicated efforts and missed opportunities. Hours get swallowed up by email and unproductive meetings. Great ideas are lost in inboxes and siloed enterprise software. Essential information is drowned out by noise. It doesn’t have to be that way.” [Jive]
Collaboration is working together to achieve
a goal. It is a recursive process where two or
more people or organizations work together
to realize shared goals, (this is more than the
intersection of common goals seen in co-
operative ventures, but a deep, collective,
determination to reach an identical objective)
Source: Wikipedia
Company A
Company A
GOALS
Objective /
Deliverable
The collaboration “system”
Company A
Company B
GOALS
Joint
effort
Company B
Company A
GOALS
Objective /
Deliverable
The collaboration “system”
inability /
uncertainty
joint
effort
diversity
objective /
deliverable
loss of
control
dependency
-decision
to act
-
-
+
+
-
Collaboration and “trust”
Individual A
Individual A
GOALS
participation
Individual C
Individual C
GOALS
Individual B
Individual B
GOALS
participationparticipation
Web 2.0: it is about the individual, not about collaboration
Company A
Company B
GOALS
Company B
Company A
GOALS
Objective /
Deliverable
participationparticipation
Participative ollaboration
Assumptions
• Collaboration in a “regular” business context
• The task at hand requires the involvement of several individuals; no single person is able to deliver the final outcome on his own
• The final outcome is largely undefined; there might have been similar tasks before and there certainly is a "high concept" definition, but it remains a unique deliverable, not done before
• The path to the solution is largely unknown. There might be past experience, best practices, methodologies, etc. that provide guidance; however, the real path will unfold as the group proceeds
• Due to the above, there is the need for intense interaction between participants, exchanging information, making decisions and agreeing on next steps