CoHo.Res Presentation

Streaming the World to Your Hotel,

One Reservation at a Time

WHO WE ARE

CoHoRes was established forhoteliers by hoteliers. For over 20years we have owned andmanaged hotels and restaurantsin the Pacific Northwest. We havea passion for people and service and understand what it takes to successfully run andoperate a hotel in today’s economy. We recognize that many providers of distributionmanagement services exist. We believe that our hospitality knowledge of revenuemanagement, sales, marketing and our easy to use technology give CoHoRes theadvantage in bringing financial success to your hotel.

CREATED FOR HOTELIERS

HOW WE CONNECT YOUDistribution to the Electronic World

• 100% customizable solution to match

brand look and feel

• Intuitive and very user friendly

• Unlimited descriptive content including

images and video

• Multiple currency and language

functionality available

• Reporting that tracks PPC & Look to Book

ratios

• Provides complete control over inventory

• Supports Dynamic Packaging, Multiple

Room Types and Rates Plans

WEB BOOKING ENGINEYour website direct channel is the most critical component of your online distribution marketing

plan. CoHoRes ensures your website can convert lookers to bookers!

CoHoRes’s world class booking engine wascreated to empower your hotel to quickly andefficiently manage internet bookings. Now toextend your reach to your guest while they areon the go we have added CoHoMobile – themobile extension of web booking.

CoHoMobile gives travelers additionalflexibility to book, view and cancel reservationsfrom their mobile phones. It is fully featuredand completely integrated with the webbooking engine and CRS.

MOBILE BOOKING ENGINEHelp Gues t s t o Book Your Hot e l Whi l e They are on th e Go

CoHoMobile

VOICE SERVICES

CoHoRes provides a customized voice reservation program designed to effectively market your property. Our trained sales agents take reservations and provide personal service to travel agents and consumers worldwide as an extension of your sales force and will maximize call center conversions and rates. We provide:

• Private label hotel reservation voice services 24x7x365 with customized messaging with multiple languages available

• Overflow and after-hours call handling or abbreviated coverage solutions• Custom trained sales agents sell your specific property to increase revenue and

occupancy• Comprehensive reporting and tracking to measure every aspect of the call• ACD system in place with call monitoring technology and monthly review scores• Ability to work with shopping/mystery caller services such as Signature• Redundant call center system and infrastructure to ensure consistent coverage• Seamless integration with CoHoVoice provides callers with the most current

property information real-time rates and availability

REPORTING & ANALYTICSA property powered by CoHoRes , is also powered with knowledge and control. We

are committed to providing superior technology and results that are easily measured.

Reporting Options include:• Production (by sub-source)• Guest Arrivals• Room/Rate Distribution• Travel Agent Production• Availability• Product performance • Website Traffic and Visitor Profiling• Customized and Complex data reports• Pre-formatted Reports and scheduled

future or reoccurring reports• Ad hoc reporting• Ability to save reports to your online

“Reporting Center” • Save predefined report options, filters

and combinations to access at any time• Export, download and create graphs

from your customized reports

REVENUE MANAGEMENT TOOLPredict Real Time Results!

• Web based Revenue

Management tool

• Export 10 Day & Forecast

Reports

• Manage rate strategy plan

by viewing “on the books”

business, ADR, occupancy

and RevPar!

• Drive revenue based on real

time data

RATE SHOPPING TOOLMaximizing Your Hotel’s Revenue Using Real Time Knowledge!

• You Choose the Competition to Analyze

• Visualize Rates on the Grid

• Identify Price Spikes

• Review Rate Parity Across the Channels

RATE SHOPPING TOOLMaximizing Your Hotel’s Revenue Using Real Time Knowledge!

• Rate Grid by Date

• Rate Plot to Visualize rates

• Market Map for Geographic View

• Timeline to Identify Price Spikes

• Hotel Ranges for Class Comparison

• Rate Parity Tool Across Channels

COHO EMAIL PLATFORMGenerate Powerful Marketing Messages via Email

Use pre-formed hotel email templates or create your own.

Connect to your customers with real time marketing!

Target specific market segments or run a past guest campaign! Market to your customers for

less than ¢1 per send!

Upload and store your list on the CoHo email platform.

WEB TO PRINT

• Create direct mail campaigns to

drive new business to your hotel.

• Create printed collateral for your

hotel using our customizable

templates.

• Create onsite buy up collateral to

help drive ADR at check-in!

• Take advantage of bulk printing

pricing as a CoHo partner!

Driving Business Through Direct Sales Efforts!

Partnersh ip marke t ing

wi th

D IGITAL MARKETING PARTNER D ISCOUNTS

buuteeq is an easy to use web application that you and your staff directly control to create and manage all of your hotel digital marketing. buuteeq offers a unique web design solution that allows hoteliers to create an advanced, custom, search engine friendly website built on the latest web technology. buuteeq offers a 30% discount off their normal monthly fees for CoHo clients for any of their packages!

Drive f o r Trans i en t Bus iness w i th

CoHo Customers Save Over $7,000 Annually

D IGITAL MARKETING PARTNER D ISCOUNTS

THE CRSNext Generation Seamless Connectivity – Fully PCI Compliant