CODIGOS ERROR DESIGNJET 500 510 Código Error Descripción Posible Solución 01:10 Fallo en el módulo electrónico Reemplace el módulo electrónico. 01:11 Ventilador del módulo electrónico mal conectado Vuelva a conectar el ventilador de refrigeración (que se encuentra en la parte superior del módulo electrónico). Si el ventilador de refrigeración continúa fallando, compruebe que los pines del conector del módulo electrónico no estén doblados. 01:12 El EEROM no está configurado correctamente (el número del producto puede faltar). Configure el EEROM correctamente mediante la utilidad de configuración EEROM. 01:13 Fallo en el módulo electrónico.
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Transcript
CODIGOS ERROR DESIGNJET 500 510
Código Error
Descripción
Posible Solución
01:10
Fallo en el módulo electrónico
Reemplace el módulo electrónico.
01:11
Ventilador del módulo electrónico mal conectado
Vuelva a conectar el ventilador de refrigeración (que se encuentra en la parte superior del módulo electrónico). Si el ventilador de refrigeración continúa fallando, compruebe que los pines del conector del módulo electrónico no estén doblados.
01:12
El EEROM no está configurado correctamente (el número del producto puede faltar).
Configure el EEROM correctamente mediante la utilidad de configuración EEROM.
01:13
Fallo en el módulo electrónico.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, sustituya el módulo electrónico.
02:10
Fallo del carro.
Reemplace el conjunto del carro.
02:13
Fallo del carro.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, sustituya el conjunto del carro.
03:10
Fallo de la fuente de alimentación.
Reemplace la fuente de alimentación.
04:11
Tarjeta de red LAN no detectada.
Apague la impresora y reconecte la tarjeta de red.
05:09
Formateador instalado en lugar del accesorio de targeta HP-GL/2.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y comprobar si el código de error ha desaparecido.• Si el código de error persiste, sustituya el módulo electrónico.
05:11
Formateador no detectado.
Apague la impresora y reconecte el formateador.
08:11
El panel frontal no puede ser detectado
Vuelva a conectar el panel frontal.
11:11
El trailing cable no está bien conectado.
Conecte correctamente el trailing cable.
11:13
Problema con el ajuste de la tensión de los cabezales de impresión
Pruebe lo siguiente:• Compruebe que el trailing cable está conectado correctamente en ambos extremos.• Reemplace el trailing cable.• Reemplace el conjunto del carro.
12:11
Cortocircuito detectado en el conjunto del carro.
Pruebe lo siguiente:• Eliminar todos los cabezales de impresión y limpiar los contactos de flexión de los cabezales de impresión y en el conjunto del carro.• Reemplace TODOS los cabezales de impresión.• Reemplace el conjunto del carro.
21:10
Fallo de la service station
Reemplace la service station / el conjunto de ventilador.
21:11
service station / ventilador no pueden ser detectados, o la service station está mal ajustada.
Pruebe lo siguiente:• Vuelva a conectar la service station / ensamblaje del ventilador.• Vuelva a colocar la palanca de la service station.
22:10
Fallo de la estación de suministro de tinta.
Reemplace la estación de suministro de tinta.
41:10
Fallo del motor del eje del papel.
Reemplace el motor del eje del papel.
41:13
Error en la cuadratura del encoder del motor del eje del papel.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, sustituir el motor del eje del papel.
42:10
Fallo del motor del eje de exploración.
Reemplace el motor del eje de exploración.
43:10
Fallo del ventilador de vacío.
Reemplace el ventilador de vacío.
43:11
Ventilador de vacío no detectado.
Reconecte el ventilador de vacío.
56:10
Fallo del sensor del encoder de la unidad de rodillo.
Pruebe lo siguiente:• Vuelva a colocar el rodillo de la unidad del sensor encoder.• Si el problema persiste, reemplace el disco encoder Asamblea.
56:13
Fallo en la cuadratura del sensor de la unidad de rodillo encoder.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, sustituya la unidad del rodillo encoder.
61:04
Error del firmware.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora De nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware. Si la nueva versión de firmware no resuelve el problema, o si la nueva versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.
61:05
Error al procesar el trabajo. Este código de error sólo aparece en impresoras HP Designjet Serie 800, o en la impresora HP Designjet serie 500 con un sistema de targeta HP-GL / 2 instalado, cuando procesa un archivo PostScript o un archivo o HP-GL / 2.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y vuelva a enviar el archivo que se intenta imprimir.• Si el código de error vuelve a aparecer después de volver a enviar el archivo, entonces intente generar el archivo de nuevo y trate de imprimir otra vez.• Si el archivo que está causando este error es PostScript, compruebe si es binario. Si el archivo es binario, utilice AppleTalk para enviar el archivo a la impresora. Si AppleTalk no está siendo utilizado para enviar el archivo binario de la impresora, a continuación, cambie la configuración de PostScript binarios a través de el panel frontal (menú Configuración / configuración de PS / codificación / binario).• Si el código de error sigue apareciendo, compruebe si hay una nueva versión del controlador.
64:04
Error del firmware (Puerto USB).
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora De nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, o si las nuevas versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.
71:04
Problema de asignación de memoria. Este código de error sólo aparece en HP Designjet serie 800, o en la impresora HP Designjet serie 500 con una tarjeta HPGL / 2 instalada.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora De nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, o si las nuevas versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.
71:06
Fuera de memoria. Este código de error sólo aparece en HP Designjet serie 800, o en la impresora HP Designjet serie 500 con una tarjeta HP-GL / 2 instalada, ya sea en el tratamiento de un archivo PostScript o HPGL / 2.
Pruebe lo siguiente:• Compruebe la cantidad de RAM de la impresora utilizando el panel frontal. Si es necesario, instale más memoria en el formateador.• Si el problema continúa, intente procesar el archivo en el PC en lugar de la impresora (seleccione Evitar fuera de la memoria en las opciones avanzadas del controlador).
72:04
Problema en el eje de exploración (error de firmware).
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora De nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, o si las nuevas versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.
73:04
Error de servo.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, reemplazar el módulo de electrónica.• Si el problema continúa, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.
79:04
Error de firmware.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora De nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, o si las nuevas versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.
81:01
Eje del papel parado.
Si este código de error apareció, pero no fue causado por un atasco de papel, entonces intente lo siguiente:• Realice una prueba de avance de papel.• Si el problema persiste, reemplace el cojunto del disco encoder.
81:11
Eje del papel parado (durante la prueba de avance de papel).
Consulte el código de error 81:01
85:10
Error del encoder del eje del papel.
Pruebe lo siguiente:• Vuelva a colocar el sensor de la unidad del rodillo encoder.• Si el código de error persiste, reemplace el rodillo de la unidad.
86:01
Eje del carro parado.
Si este código de error apareció, pero no fue causado por un atasco de papel, entonces intente lo siguiente:• Demasiada fricción en la barra deslizante. Use la aplicaión de información de la impresora y compruebe el uso del Eje de exploración. Si el porcentaje se acerca al 100%, entonces lubrique la varilla deslizante.
• El carro está chocando con la service estation. Si el carro se ha quedado atascado en la parte derecha de la impresora y no se puede mover hacia el centro de la platina de impresión, se debe a que la service estation no puede destapar los cabezales de impresión. En este caso, sustituir la service estation / conjunto del ventilador aerosol.• Realizar una prueba de movimiento del carro.
86:11
Eje del carro parado (durante la prueba de movimiento del carro).
Consulte el código de error 86:01.
86:13
Eje del carro parado (error de firmware).
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error vuelve a aparecer, compruebe si hay una nueva versión de firmware.• Si la nueva versión de firmware no resuelve el problema, o si la nueva versión de firmware no está disponible, llamenos al 902 333 888 y nuestro Servicio Tecnico le dara una solucion.
87:13
No se puede leer el sensor encoder del carro.
Pruebe lo siguiente:• Apague la impresora y espere unos minutos. Encienda la impresora de nuevo y compruebe si el código de error ha desaparecido.• Si el código de error persiste, reemplace el conjunto del carro.
93:10
Fallo en el inicio del sistema de tinta.
Pruebe lo siguiente:• Compruebe si hay una fuga en la impresora. Si una fuga es evidente (no hay tinta en componentes de la impresora), sustituir los tubos de suministro de tinta.• Utilice utilidad Prime de tubos y compruebe cuánto tiempo se toma para completar el procedimiento. Si se toma demasiado tiempo para completar el procedimiento y no hay fugas en el impresora, entonces reemplace los cartuchos de tinta. Si se necesita poco tiempo para completar el procedimiento, vuelva a colocar los tubos de suministro de tinta.
A Printhead Voltage Could Not Be Set - Main PCA Failure
Designjet 2000 010039 error
A Printhead Voltage Could Not Be Set - Carriage PCA Failure
Designjet 2000 010040 error
The Ambient Temperature Measured Is Out Of The Normal Range
Designjet 2000 010041 error
Problem In Setting The Printhead Voltage
Designjet 2000 010042 error
The Status Of One Of The Optical Sensors Is Not Stable When It Should Be
Designjet 2000 010100 error
Error Reading In The EEROM
Designjet 2000 010101 error
An Action Outside The EEROM Limits Has Been Performed
Designjet 2000 010102 error
Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read
Designjet 2000 010110 error
The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode
Designjet 2000 010111 error
The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised
Designjet 2000 010120 error
The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode
Designjet 2000 010121 error
One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area
Designjet 2000 020000 error
Error In Finding The Primer Home Position
Designjet 2000 020001 error
Error In Finding The Elevator Home Position
Designjet 2000 020002 error
Error In Finding The Refill Arm Home Position
Designjet 2000 020003 error
Error In Finding The refill Stepper Motor Home Position
Designjet 2000 Error In Finding The Service Station Home Position
020004 errorDesignjet 2000 020005 error
Elevator Has A Problem Reaching A Desired Position
Designjet 2000 020006 error
The Refill Position In The Y-axis In Not Calibrated
Designjet 2000 020010 error
Problem With Fine Movement of The Y-Axis Motor
Designjet 2000 020011 error
Error During Initialization Of The Y-Axis
Designjet 2000 040xxx error
MIO Card Error
Designjet 2000 040601 error
The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions
Designjet 2000 050000 error
The Line Sensor Has Problems Finding The Mark Encoder
Designjet 2000 060000 error
The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light
Designjet 2000 060200 error
Incompatible Firmware And Carriage PCA
Designjet 2000 060399 error
Incompatible Firmware And Line Sensor
Designjet 2000 07xxxx error
Firmware Error
Designjet 2000 08xxxx error
PostScript Error
Designjet 2000 080001 error
Hard Disk Drive Installed Without PostScript
Designjet 2000 09xxxx error
Problem With The Hard Disk
Designjet 2000 09004 error
PostScript Installed Without The Hard Disk Drive
Designjet 2500 010020 error
The CheckSum Read On The Flash SIMM Is Incorrect
Designjet 2500 The Base DRAM Or The RAM SIMM Tests Failed
Fan Test Failed - Current Not Detected In One Or Both Fans
Designjet 2500 010033 error
The DC Motor ASIC Test Failed
Designjet 2500 010034 error
One Of The DC Motor Has Failed
Designjet 2500 010035 error
One Of The Stepper Motors Has Failed
Designjet 2500 010036 error
ADC Test Failure In The Main PCA
Designjet 2500 010037 error
ADC Test Failure In The Carriage PCA
Designjet 2500 010038 error
A Printhead Voltage Could Not Be Set - Main PCA Failure
Designjet 2500 010039 error
A Printhead Voltage Could Not Be Set - Carriage PCA Failure
Designjet 2500 010040 error
The Ambient Temperature Measured Is Out Of The Normal Range
Designjet 2500 010041 error
Problem In Setting The Printhead Voltage
Designjet 2500 010042 error
The Status Of One Of The Optical Sensors Is Not Stable When It Should Be
Designjet 2500 010100 error
Error Reading In The EEROM
Designjet 2500 An Action Outside The EEROM Limits Has Been Performed
010101 errorDesignjet 2500 010102 error
Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read
Designjet 2500 010110 error
The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is Initialised In Service Mode
Designjet 2500 010111 error
The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised
Designjet 2500 010120 error
The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode
Designjet 2500 010121 error
One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area
Designjet 2500 025000 error
Error In Finding The Primer Home Position
Designjet 2500 025001 error
Error In Finding The Elevator Home Position
Designjet 2500 025002 error
Error In Finding The Refill Arm Home Position
Designjet 2500 025003 error
Error In Finding The refill Stepper Motor Home Position
Designjet 2500 025004 error
Error In Finding The Service Station Home Position
Designjet 2500 025005 error
Elevator Has A Problem Reaching A Desired Position
Designjet 2500 025006 error
The Refill Position In The Y-axis In Not Calibrated
Designjet 2500 020010 error
Problem With Fine Movement of The Y-Axis Motor
Designjet 2500 020011 error
Error During Initialization Of The Y-Axis
Designjet 2500 040xxx error
MIO Card Error
Designjet 2500 040601 error
The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Intructions
Designjet 2500 The Line Sensor Has Problems Finding The Mark Encoder
A Printhead Voltage Could Not Be Set - Main PCA Failure
Designjet 3000 010039 error
A Printhead Voltage Could Not Be Set - Carriage PCA Failure
Designjet 3000 010040 error
The Ambient Temperature Measured Is Out Of The Normal Range
Designjet 3000 010041 error
Problem In Setting The Printhead Voltage
Designjet 3000 010042 error
The Status Of One Of The Optical Sensors Is Not Stable When It Should Be
Designjet 3000 010100 error
Error Reading In The EEROM
Designjet 3000 010101 error
An Action Outside The EEROM Limits Has Been Performed
Designjet 3000 010102 error
Physical EEROM Write And/Or Write Operations Failed. The EEROM Data That Is Written Does Not Match The Data That Is Read
Designjet 3000 010110 error
The Content Of The Permanent Configuration Area Of The EEROM Is Not Valid When The Printer Is initialised In Service Mode
Designjet 3000 010111 error
The Content Of The User Configuration Area EEROM Is Not Valid When The Printer Is initialised
Designjet 3000 010120 error
The Content Of The Permanent Configuration Area Of The EERom Is Not Valid When Printer Is initialised In Normal Mode
Designjet 3000 010121 error
One Of The Banks Of The User Area Was Corrupted While Writing Or Reading In That Area
Designjet 3000 030000 error
Error In Finding The Primer Home Position
Designjet 3000 Error In Finding The Elevator Home Position
030001 errorDesignjet 3000 030002 error
Error In Finding The Refill Arm Home Position
Designjet 3000 030003 error
Error In Finding The refill Stepper Motor Home Position
Designjet 3000 030004 error
Error In Finding The Service Station Home Position
Designjet 3000 030005 error
Elevator Has A Problem Reaching A Desired Position
Designjet 3000 030006 error
The Refill Position In The Y-axis In Not Calibrated
Designjet 3000 020010 error
Problem With Fine Movement of The Y-Axis Motor
Designjet 3000 020011 error
Error During Initialization Of The Y-Axis
Designjet 3000 040xxx error
MIO Card Error
Designjet 3000 040601 error
The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions
Designjet 3000 050000 error
The Line Sensor Has Problems Finding The Mark Encoder
Designjet 3000 060000 error
The Line Sensor Is Not Functioning Properly Because There Is To Much Ambient Light
The MIO Card Does Not Support The MIO 6 Protocol Cards With Vision 5 Or Below Can Not Be Used With The Plotter. Version 5.1 Cards Behave As Expected But Does Not Support PML Instructions
Designjet 3500 050000 error
The Line Sensor Has Problems Finding The Mark Encoder
Designjet 3500 060000 error
The Line Sensor Is Not Functioning Properly Because There Is Too Much Ambient Light
The File Format Is Incorrect And The Printer Cannot Process The Job
Designjet 4000 61:04.1 error
The Postscript Fonts Are Missing. Upgrade The Firmware
Designjet 4000 61:08.1 error
The File Cannot Be Printed Because It Is Password Protected
Designjet 4000 63:04 error
Input/Output Problem Through The Network Card
Designjet 4000 64:04 error
Input/Output Problem Through The USB Port
Designjet 4000 65:04 error
Input/Output Problem Through An Unknown Port
Designjet 4000 66:08 error
Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent
Designjet 4000 67:04 error
Input/Output Problem Through a Fireware Port
Designjet 4000 68:03 error
Non-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded untill the printer is restarted
Designjet 4000 71:03 error
Out of memory failure
Designjet 4000 71:04 error
Out of memory failure
Designjet 4000 71:19 error
Defult serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together
Printhead Cleaner Not Inserted Correctly In Slot 1
Designjet 4500 29.1:01 error
Printhead Cleaner Not Inserted Correctly In Slot 2
Designjet 4500 29.2:01 error
Printhead Cleaner Not Inserted Correctly In Slot 3
Designjet 4500 29.3:01 error
Printhead Cleaner Not Inserted Correctly In Slot 4
Designjet 4500 29.4:01 error
Printhead Cleaner Not Inserted Correctly In Slot 5
Designjet 4500 29.5:01 error
Printhead Cleaner Not Inserted Correctly In Slot 6
Designjet 4500 29.6:01 error
Printhead Cleaner Not Inserted Correctly In Slot 7
Designjet 4500 29.7:01 error Printhead Cleaner Not Inserted Correctly In Slot 8
Designjet 4500 41:03 error Electrical Current Limit In Media-Axis Motor
Designjet 4500 41:10 error Electrical Fault In Media-Axis Motor
Designjet 4500 42:03 error Electrical Current Limit In Scan-Axis Motor
Designjet 4500 42:10 error Electrical Fault In Scan-Axis Motor
Designjet 4500 43:10 error Vacuum Fan Has Stopped Functioning
Designjet 4500 44:10 error Problem With The Aerosol Fan
Designjet 4500 44:11 error Aerosol Fan Not Connected
Designjet 4500 51:10 error Window Sensor Failure
Designjet 4500 51.1:10 error PHC Access Door Sensor Failure
Designjet 4500 52:10 error Drop Detector Switch On/Off Failure
Designjet 4500 53:10 error Media Sensor Failure
Designjet 4500 54:10 error Media Lever Sensor failure
Designjet 4500 55:10 error Problem With The Line Sensor
Designjet 4500 56:03 error Analog Encoder Calibration Failed
Designjet 4500 56:10 error Analog Encoder Calibration Failed
Designjet 4500 61:01 error The File Format Is Incorrect And The Printer Cannot Process The Job
Designjet 4500 61:04.1 error The Postscript Fonts Are Missing. Upgrade The Firmware
Designjet 4500 61:08.1 error The File Cannot Be Printed Because It Is Password Protected
Designjet 4500 63:04 error Input/Output Problem Through The Network Card
Designjet 4500 64:04 error Input/Output Problem Through The USB Port
Designjet 4500 65:04 error Input/Output Problem Through An Unknown Port
Designjet 4500 66:08 error Cannot Print File On Current Paper Type. The Paper Type Has Changed Since The File Was Sent
Designjet 4500 67:04 error Input/Output Problem Through a Fireware Port
Designjet 4500 68:03 errorNon-critical permanent data was lost. This does not prevent the printer working, only that internal life counters will not be recorded until the printer is restarted
Designjet 4500 71:03 error Out of memory failure
Designjet 4500 71:04 error Out of memory failure
Designjet 4500 71:19 errorDefault serial Number found in the main and back up NVM. It seems that both the Ink Supply and Hard Disk Drive have been replaced together
Designjet 4500 72:04 error Generic Firmware error
Designjet 4500 73:03 error Servo error
Designjet 4500 74:00 error Failed getting part number/serial number
This error code only appears if the Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Remove media and re-boot the printer.
Designjet 5000 / 5500 ffff ffff 03450097 error
If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. If you press any key on the front panel ffff ffff 03450097 may be displayed. Re-boot the Printer and make sure that the Window is never opened during the cutting operation. Upgrade to any A.02.xx firmware release
Designjet 5000 / 5500 ffff ffff 036000bd error
This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialisation, while checking the Printhead Cleaners. In most cases, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by a service station fault.
Designjet 5000 / 5500 ffff ffff 036e0136 error
This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the printer. Re-boot the printer and error code should not appear again.
This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension). There is nothing wrong with the Printer. Re0boot the printer and error code should not appear again.
This is an error that is related to the parallel port. It happens normally in new printers and only once (it is unlikely to happen again). Even if the error appears again, there is nothing wrong with the Printer.
Designjet 5000 / 5500 050000 error (Continuable)
Lens has problems reading the Mark Encoder on the Drive Roller Designjet 5000 / 5500 050001 error (Continuable)
Lens has problems reading the Mark Encoder on the Drive Roller Designjet 5000 / 5500 06030C error
Bad line sensor Designjet 5000 / 5500 06040C error
Line sensor not connected correctly Designjet 5000 / 5500 0A0000 error
APS Failure Designjet 5000 / 5500 0A0010 error
APS Failure Designjet 5000 / 5500 0A0020 error
Error in calibrating the APS sensor Designjet 5000 / 5500 0A0030 error
Problem in Depressurizing Air System Designjet 5000 / 5500 0A0040 error
The trailing cable has been incorrectly connected Designjet 5000 / 5500 0B000X error
Unable to detect Fan (X= 7-Vacuum, 8-Cooling, 9-Aerosol)
Designjet 5000 / 5500 0B0010 xxxxxxxx error
This firmware error code is related to the detection of the printhead cleaners by the line sensor. It always happens during initialisation, while checking the printhead cleaners. In most cases, it is a problem of incorrectly inserted printhead cleaners, but it can also be caused by the service station.
Designjet 5000 / 5500 0B000A error
Primer Shutdown Error Designjet 5000 / 5500 0B000B error
APS Failure Designjet 5000 / 5500 0B000C error
Serial Device ADC test failure Designjet 5000 / 5500 0B000D error
24 V source test failure Designjet 5000 / 5500 0B000E error
At power-up, the Printer thinks it is smaller than 42 inches. Designjet 5500 0B000F error (Continuable)
Only applicable to Designjet 5500 series. Unable to detect the Heater. If this error appears, all settings related to the heater will disappear from the front panel.
Designjet 5000 / 5500 0C0030 error
Drop detect failure Designjet 5000 / 5500 0C0032 error (Continuable)
Drop detector not calibrated or the calibration settings have been lost
Designjet 5000 / 5500 0C0040 error
Error in Printhead Drop Detection. This error code appears when the Printer detects that the same area of nozzles do not work in different Printheads. The possible causes are either fibres or a piece of paper in the Drop Detector or that the Scan-Axis reference is incorrect
Designjet 5000 / 5500 0C00FF error
Print Mask could not be generated. The mask generation algorithm could not generate the print mask. Possible causes are memory corruption, print mode definition incompatible with mask restrictions (if using an external RIP). This cause is not likely to be the Printhead because if it was, the Printhead would be marked as XX21 REPLACE.
This error usually appears at the beginning of printhead alignment due to a firmware bug. If error appears frequently upgrade to firmware release A.02.xx
This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the Printer. Re-boot the printer and the error code should not appear again
This is an error related to an internal crash involving media profiles and memory Designjet 5000 / 5500 0F0200 00b007E5 error
Refer to System Error Code 0F0200 00b007bc Designjet 5000 / 5500 0F0200 01E603d2 error
This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the printer
Ink Setup failure (you must bring purgers) Designjet T series 2x.n:10 error
Ink supply error found during IDS diagnostic test Designjet T series 31:02 error
An error has been detected with the cutter Designjet T series 31:03 error
Paper is loaded. While testing cutter, paper should not be loaded Designjet T series 41:03 error
Media-Axis Motor failure Designjet T series 41:YZ error
Electrical fault or current limit in Media-Axis Motor Designjet T series 41.1:YZ error
Electrical fault or current limit in Media-Axis Motor Designjet T series 42:03 error
Scan-Axis motor failure Designjet T series 42:YZ error
Scan-Axis motor failure Designjet T series 44:YZ error (excl. T1120)
Electrical error with Aerosol Fan or a connection error Designjet T series 45:YZ error
An error with the Rewinder System has been detected Designjet T series 47:03 error
Star wheels motor error Designjet T series 47:YZ error
Star wheels motor error Designjet T series 48:YZ error
PPS system failure Designjet T series 51:YZ error
Window Sensor failure Designjet T series 52:YZ error
The printer has detected a problem with the Drop Detector Designjet T series 55:YZ error
Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. Designjet T series 56:YZ error
Drive roller analog encoder sensor fail or calibration failed
Designjet T series 58:YZ error
The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor.
Designjet T series 61:YZ error
The file format is incorrect and the Printer cannot process the job Designjet T series 63:YZ error
Input/Output problem through the Network interface of the formatter Designjet T series 64:YZ error
Input/Output problem through the USB port Designjet T series 65:YZ error
Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Designjet T series 68:YZ error
Loss of engine counters tracking Designjet T series 71:YZ error
Out of memory failure Designjet T series 71:04 error (T610 only)
Out of memory failure Designjet T series 71:19 error
Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together
Designjet T series 72:YZ error
A service calibration must be performed Designjet T series 73:YZ error
Servo Error Designjet T series 74:YZ error
Error uploading firmware update file Designjet T series 74.1:YZ error
Error uploading media profile update file Designjet T series 75.21:YZ error
The spittoons (Left Spittoon, Service Station) have reached 80% capacity Designjet T series 75.22:YZ error
The spittoons (Left Spittoon, Service Station) are full Designjet T series 76:YZ error
Hard disk drive is full Designjet T series 77:YZ error
Web access application. the web server is not functioning correctly
The job received can not be printed without borders on this paper Designjet T series 78:1:YZ error
Media settings area missing in media settings file Designjet T series 79:YZ error
Generic Firmware error
Designjet T series 79.1:YZ error
Recoverable firmware error that does not stop the printing process
Designjet T series 81:YZ error
This error can occur because printer has been dropped during transportation, causing structural damage. Before troubleshooting check for structural damage.
Designjet T series 84:YZ error
Back tension servo shutdown (roll feeding) Designjet T series 85:YZ error
Problem finding the Drive Roller zero Designjet T series 86:YZ error
Possible paper jam Designjet T series 87:YZ error
Problem finding the Scan-axi encoder reading Designjet T series 93:YZ error
Unable to pressurize the Ink Delivery System. The ISS Motor does not move as expected Designjet T series 94:YZ error
Colour calibration error Designjet T series 94.1:YZ error
Order of Ink Supplies incorrect Designjet T series 27:YZ error
An error has occurred in Printhead detection Designjet T series 29.n:YZ error
An error has occurred in Printhead detection Designjet T series 31:YZ error
An error has been detected with the cutter Designjet T series 38:YZ error
An error has been detected with the Media Output Tray Designjet T series 41:YZ error
Electrical fault or current limit in Media-Axis Motor Designjet T series 41.1:YZ error
Electrical fault or current limit in Media-Axis Motor Designjet T series 42:YZ error
Electrical fault or current limit in Scan-Axis Motor Designjet T series 44:YZ error
Fan electrical fault, or not connected Designjet T series 45:YZ error
An error with the Rewinder System has been detected Designjet T series 47:YZ error
Star wheels motor error Designjet T series 48:YZ error
PPS system failure Designjet T series 51:YZ error
Window Sensor failure Designjet T series 52:YZ error
The printer has detected a problem with the Drop Detector Designjet T series 55:YZ error
Problem with the Line Sensor. The printer has detected a failure to access Line Sensor EEPROM. Designjet T series 56:YZ error
Drive roller analog encoder sensor fail or calibration failed
Designjet T series 58:YZ error
The Line Sensor of the printer is not functioning correctly. Either the line sensor shutter has failed to open, there is a failure to communicate with the Line Sensor, the Line Sensor is not calibrated correctly, or the firmware is not compatible with the Line Sensor.
The file format is incorrect and the Printer cannot process the job Designjet T series 62:YZ error
PC Interface Designjet T series 63:YZ error
Input/Output problem through the Network Card Designjet T series 64:YZ error
Input/Output problem through the USB port Designjet T series 65:YZ error
Memory Driver Internal I/O error, I/O Socket Manager Internal I/O error Designjet T series 66:YZ error
Cannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
Designjet T series 67:YZ error
Input/Output problem through a Firewire Port Designjet T series 68:YZ error
Loss of engine counters tracking Designjet T series 71:YZ error
Out of memory failure Designjet T series 71:19 error
Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together
Designjet T series 72:YZ error
Generic Firmware error Designjet T series 73:YZ error
Servo Error Designjet T series 74:YZ error
Error uploading firmware update file Designjet T series 74.1:YZ error
Error uploading media profile update file Designjet T series 75.1:YZ error
The printer has detected fibers in the Drop Detector
Designjet Z series 55:YZ error
Problem with the Line Sensor (Tetris). The printer has detected a failure to access Line Sensor EEPROM.
Designjet Z series 56:YZ error
Drive roller analog encoder sensor fail or calibration failed
Designjet Z series 58:YZ error
The colour sensor ESP (spectrophotometer) of the printer is not working well. It could be a problem with the spectrophotometer, a communication problem between the spectrophotometer and Carriage PCA or the colour sensor shutter does not open properly
Designjet Z series 61:YZ error
The file format is incorrect and the Printer cannot process the job
Designjet Z5200 62:YZ error PC interface issue. Power on and off. Get the latest version of the firmware.
Designjet Z series 63:YZ error
Input/Output problem through the Network interface of the formatter
Designjet Z5200 66:YZ errorCannot print file on current paper type. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded
Designjet Z5200 67:YZ error Input/Output problem through a firewire port
Designjet Z series 68:YZ error
Loss of engine counters tracking
Designjet Z series 71:YZ error
Out of memory failure
Designjet Z series 71:19 error
Default Serial Number found in the main and backup NVM. It seems that both the Print Mech PCA and Hard Disk Drive have been replaced together
Designjet Z5200 72:YZ error Generic firmware error. Check that the printer has the latest firmware version - if not, update
Designjet Z series 72:YZ error
A service calibration must be performed. Check the internal error code to see which calibration must be performed. To check the internal error code, press UP and CANCEL together while the error code is displayed
The spittoons (left spittoon, service station) have reached 80% capacity
Designjet Z series 75.22:YZ error
The spittoons (left spittoon, service station) are full
Designjet Z series 76:YZ error
Hard disk drive is full
Designjet Z series 77:YZ error
Web access application. the web server is not functioning correctly
Designjet Z5200 78:YZ error Borderless printing not possible. Setting ignored.
Designjet Z series 78:08 error
The job received can not be printed without borders on this paper
Designjet Z series 78:1:YZ error
Media settings area missing in media settings file
Designjet Z series 79:YZ error
Generic Firmware error
Designjet Z series 79.1:YZ error
Recoverable firmware error that does not stop the printing process
Designjet Z5200 81:YZ error Problem with paper advance
Designjet Z series 81:YZ error
This error can occur because the printer has been dropped during transportation, causing structural damage. Before continuing with the 81:YZ troubleshooting, first look for structural damage.
Designjet Z5200 81.1:YZ error
Problem finding the Drive Roller zero
Designjet Z5200 84:YZ error Back tension servo shutdown (roll feedng)
Designjet Z series 85:YZ Problem finding the Drive Roller zero
error
Designjet Z5200 86:YZ error Possible paper jam
Designjet Z series 86:01 error
Problem moving the carriage, most likely due to a paper jam
Designjet Z series 87:YZ error
Problem finding the Scan-axi encoder reading
Designjet Z series 93:YZ error
Unable to pressurize the Ink Delivery System or the ISS Motor does not move as expected.