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Coachfederation.org/ICFGlobal2012 1 Copyright HPCG® , Sage Strategies 2012 Coachfederation.org/ ICFGlobal2012 Coaching the Distance: Bridging Cultural Gaps Seamlessly with Technology Patricia Weiland, PCC (USA) Ralf Wolter, ACC (Germany)
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Coaching the distance (teaser v2)

Jan 22, 2015

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Education

Ralf Wolter

Coaching the Distance: Bridging cultural gaps seamlessly with state of the art communication technology. See http://virtual4coaching.com/page2/index.html for more details.

State of the art Internet collaboration tools and high-definition video conferencing solutions are affordable and ready for use.
No longer is a lack of communication technology knowledge an excuse in today's business world. Meeting your clients where they are might mean that you have to create a virtual space to hold the conversation. Modern communication technology becomes more and more interesting to clients and is easier to use than ever.

Imagine a video coaching experience that is as real as being in the same room: what would you do?
Who would you coach if this is easy to use?
How can you leverage these to make a virtual coaching experience for your client even better than an in-person meeting?
How would your business develop if you were fearless about using the latest technology?
Do you have clients who do not want to travel and dislike audio coaching?
Over 75% of Fortune 500 companies use HD video conferencing solutions. Are you ready to connect with them?
Are you familiar with cultural aspects of coaching globally?

Join our interactive session at the ICF Coaching conference in London (http://coachfederation.org/London2012/index.cfm/confmicro/speakers) to experience "coaching the distance". Experience how to access and leverage tools and websites for your business. Share your experience with virtual coaching across cultures and learn from others in the room. Live demonstrations will show how to leverage technology for better understanding in the coaching sessions. Connect with other coaches to be able to test, troubleshoot and tackle new technology in your own office. Attend this session to get tips and tricks to bridge culture and technology. After the session at the ICF Conference join the discussion from your office to test and update your virtual technology offerings. This session will take your coaching practice across borders easier through cultural awareness and comfort with technology.

Grow your business - by using communication technology to bridge the distance and cultural gaps.
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  • 1. Coachfederation.org/ ICFGlobal2012 Coaching the Distance: Bridging Cultural Gaps Seamlessly with TechnologyPatricia Weiland, PCC (USA)Ralf Wolter, ACC (Germany)Coachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 2012 1

2. For YourReferenceAbstract Coaching the distance bridging cultural gaps seamlessly with technology Who would you coach if technology was easy for you to use? Does using technology create anxiety for you? Are you aware of the opportunities in the virtual world? Are you familiar with cultural aspects of coaching globally? No longer is a lack of knowledge of communication technology an excuse in todays global coaching and business world. Meeting your clients where they are might mean that you have to create a virtual space to hold the coaching conversation. Modern communication technology is becoming more relevant and more interesting to clients and is easier to use than ever. You and your client are both on the same page when you use technology for coaching in the virtual world. Attend this session to get tips and tricks to bridge both culture and technology. Join this interactive session to experience "coaching the distance", including real-time demonstrations using the latest technology. The demonstration will show you how to leverage technology for better understanding in your coaching sessions. Learn how to create incredible brainstorming with a virtual white-board. Ensure accountability with the sharing of homework documents. See the hottest virtual tools that are just being released and how to access and leverage tools and websites for your coaching business. In addition you can also connect with other coaches to be able to test, troubleshoot and tackle new technology in your own office. After the session at the ICF Conference join the online discussion from your office to test and update your virtual technology offerings. This session promises to make your coaching practice beyond borders easier through building cultural awareness and comfort with technology. Coachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 20122 3. Our Story: How did we Connect?9.1 43 km5,681 miles =Google Maps 9 hours GMT +1GMT - 8 Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 3 4. Core Message "Grow your Business with Technology, to Bridge Distance and Cultural Gaps"Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 20124 5. What if? Imagine! !! New clients !! Virtual = Real experience !! Greater impact !! Coach globally !! Culture awareness !! 75%Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 5 6. AgendaCoaching the Distance Bridging Cultural Gaps Seamlessly with Technology @"# E0(F;#A0?5(?0%# 80%%.-?%4#B# +3.#G.(F#(%># C.%.D+*! +3.#H6+,(F#I0F># !"#/"#7"#:"# $%&() $%&01"# 80(-36%4# 9.10;# *+,-+,.# .2-3(%4.# +3.# 30# $%+.%.+# (%>#80%?%,.#Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 20126 7. Definition of Virtual CoachingYou are in a different location from your clientCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 7 8. Self Assessment on Comfort Level $!#!Global Citizenship&! "!%! Communication Technology UseCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 20128 9. Infrastructure! Hardware! Communication Technology! Software installed locally! Software in the Cloud! Blended mode Software! Marketing ToolsCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 9 10. Online CommunicationInformation Exchange via the Internet3. Real-Time Communication2. Active Participation 1. Passive ParticipationCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 10 11. Transforming the Education System Learn & Study online Stanford University: President John Hennessy predicts the death of the lecture hall. (May 2012)Source: Salman Khan at TED, March 2011Khan Academy:Lets use video toreinvent education!Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 11 12. Should you use LinkedIn? 1.! Do you want your business to be present in the Internet? 2.! Would you like to do business globally? 3.! Do referrals open doors for you?Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 12 13. Collaboration Tools(audio only)Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 13 14. Are you ready? Takeoff Checklist!! Hardware ready !Computer, tablet, smartphone !Webcam, headset !Internet Connection!! Software ready !Calendar, address book, PDF, Office Suite !Collaboration tools: Skype, Adobe, webex, GoTo !Security: Anti-Virus, Encryption Doodle, PayPal, Survey Monkey, SlideShare, Google Docs !Dropbox, Evernote, Mozy!! Clients ready !Time and date !Communication tools !Meeting confirmedCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 14 15. Fish and Water = People and CultureCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 15 16. Whats in Your Water?! Age group? ! Millennial / Gen Y / Gen C " 15 to 32 ! Gen X " 33 to 44 ! Baby Boomer " 45 - 63 ! Traditional or Greatest Gen " 65 +! Where were you born?! Where do you live now?! What is good manners?Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 16 17. Building Trust VirtuallyCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 17 18. ICF Core CompetenciesMeet your clients where they areA. SETTING THE FOUNDATION 1. MEETING ETHICAL GUIDELINES AND PROFESSIONAL STANDARDS 2. ESTABLISHING THE COACHING AGREEMENTB. CO-CREATING THE RELATIONSHIP 3. ESTABLISHING TRUST AND INTIMACY WITH THE CLIENT 4. COACHING PRESENCEC. COMMUNICATING EFFECTIVELY 5. ACTIVE LISTENING 6. POWERFUL QUESTIONING 7. DIRECT COMMUNICATIOND. FACILITATING LEARNING AND RESULTS 8. CREATING AWARENESS 9. DESIGNING ACTIONS 10. PLANNING AND GOAL SETTING 11. MANAGING PROGRESS AND ACCOUNTABILITYCoachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 201218 19. DemonstrationHow to get started and how to continue?1.! Internet connectivity: always connected2.! Master audio and video3.! Be familiar with one collaboration toolCoachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 201219 20. Your TakeawaysTakeaway! Most relevant resources! Top 10+ websites! Cultural Aspects! Building trust virtually! 10 points for cultural appreciation! Behavioral etiquettes in the virtual world! Virtual Coaching: 10 points of logisticsCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 20 21. Core Message"Grow your Business with Technology,to Bridge Distance and Cultural Gaps"Virtual4Coaching.com Patricia Weiland Ralf WolterCoachfederation.org/ICFGlobal2012Copyright HPCG , Sage Strategies 2012 21 22. Patricia Weiland Bio! Patricia Weiland brings over 25 years of hands on experience inside and in service to Fortune 100 organizations to her role as a Consultant and Professional Coach. Ms. Weiland coaches key global stakeholders in senior level executive and professional positions facing strategic, behavioral and productivity issues. Ms. Weiland consults with leaders at all levels on team and employee development plans at to identify, assess and improve leadership skills in organizational competencies increasing engagement and contribution. Weiland finds that coaching is uniquely positioned to attend to leaders in global enterprises with leaders in remote locations who face situational challenges while maintaining strong connections to the ideals and corporate wide goals and initiatives.! Ms. Weiland holds a masters degree in Organizational Management Development from Fielding Graduate University and a B.A. in Communications from University of Wisconsin. Weiland is a PCC with the International Coach Federation and certified to administer MBTI and DISC.! www.sage4change.comCoachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 22 23. Ralf Wolter Bio! Ralf Wolter is a senior leader and coach with 25 years of global experience in building and leading global and virtual teams in large corporations. Due to strong communication and presentation skills, Ralf consistently achieves high scores at public presentations, events, and conferences.! As a motivational and professional speaker, Mr. Wolter has presented topics such as leadership, innovation, the future of technology and related implications for business and communication, developing the next generation of leaders, and the future of coaching. In addition to developing people, he enjoys being a technology futurist, combining visionary thinking with a practical hands- on approach to apply networking and communication technologies for shaping the future of coaching and training. Ralfs specialty is combining coaching, consulting, leadership and creativity with a passion for developing people. He is enthusiastic about developing the next generation leaders through high-performance career coaching and training. In addition to developing people, Ralf enjoys being a technology futurist, combining visionary thinking with a practical hands-on approach to apply networking and communication technologies for shaping the future of coaching and training.! www.hpcg.eu Coachfederation.org/ICFGlobal2012 Copyright HPCG , Sage Strategies 2012 23