Coaching Skills - Scrum Alliance

CoachingSkills

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Copyright©2014TurningPointCoaching,LLC.AllRightsReserved. 1

AboutTurningPointCoaching,LLC•  GaryBamberger

– CSM,CSP,PSM1,SPC,CPCC– Agilefansince2006

•  Servicesofferedinclude:– Scrum&KanbanTraining– AgileCoachingforTeams,Business&Leaders– Requirements&UseCasesTraining–  ITLeadershipDevelopmentTraining&Coaching–  ITCommunicaSonTraining

•  h4p://turningpointcc.comCopyright©2014TurningPointCoaching,LLC.AllRightsReserved. 2

LearningObjecSves•  CoachingDefiniSon•  CommonCoachingSkills•  CoachingSessionStructure

– Topic– Coaching– CommitmentforforwardacSonorinquiry

•  CoachingPracSce


WhatisCoaching?•  TheInternaSonalCoachingFederaSondefinescoachingaspartneringwithclientsinathought-provokingandcrea2veprocessthatinspiresthemtomaximizetheirpersonalandprofessionalpoten2al

•  Coachesallowtheclient’svision,prioriSes,valuesandskillstodeterminedirecSon


WhatisCoaching?


•  Coachingsupportspeopleinfindingtheirownanswers

CoachingModel


•  Manycoachingmodelsexist•  ProvidingskillslearnedfromCo-AcSveCoachingcerSficaSon

CoachingSkills•  PowerfulquesSons–openendedquesSonsthatemanatefromcuriosity,notjudgment– 5thlevelofquesSoningstartsgeangintonewthoughts

– Whataresomeexamples?


CoachingSkills•  Silence–prolongedsilencegivespeopleachancetothink


CoachingSkills•  Listening–forwhatissaid,howitissaid&whatisnotsaid– 3levelsoflistening

1.  Self-absorbed–focusisonself

2.  Other–focusonwhatotherpersonsays

3.  Global–focusonbodylanguage,energy,tone,etc.


CoachingSkills•  ReflecSng–no*cingandcallingoutwhatishappeninginthemoment


CoachingSkills•  InterrupSng–useapowerfulquesSonorreflecSngtostopsomeonefromramblingon&on&on…


CoachingSkills•  Acknowledging–howpeoplearebeing(basedonvalues)inaddiSontowhattheyaredoing


CoachingSessionStructure•  Topic–probingmaybenecessarytogettocoretopic

•  Coaching–useskills•  CommitmentforforwardacSonorinquiry–whatwillthepersondo&bywhen


CoachingSessionDemo

Copyright©2014TurningPointCoaching,LLC.AllRightsReserved. 14h4ps://www.youtube.com/watch?v=mIbybdOx2Ew

Lab–CoachingSkillsExercise


CoachingSkills•  Form into groups of 3

•  Decide who will be person A, person B & person C

•  We will have 3 rounds of coaching – 10 minute coaching + 5 minute debrief in your group

–  Round 1 – person A coaches person B –  Round 2 – person B coaches person C –  Round 3 – person C coaches person A

•  Person not coaching is to observe what skills were used & how well they were received

•  Timebox coaching to 10 minutes with 5 minute debrief in your group

•  Use the coaching techniques presented to move your partner forward –  Powerful Questions – 5th question starts deepening –  Silence –  Listening – 3 levels of listening –  Reflecting –  Acknowledging


Coaching Skills - Scrum Alliance

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