Table of Contents | 2
TABLE OF CONTENTS3 Welcome
RESEARCH4 BlendingCollegePreparationandCareerDevelopmentforAdultStudentsInNewEngland|
BySandyGoodmanandSiljaKallenbach20 StrengtheningAdultCareerPathwaysinMinnesota:AProfessionalDevelopmentCohortfor
Managers|ByPatsyEganandElizabethAndress
PRACTITIONER PERSPECTIVE28 IntegratedCareerPathways:LessonsfromAcceleratingOpportunity|
ByRachelPleasantsMcDonnellandLisaSoricone39 CareerPathwaysinChicago,Houston,andMiami:KeyFeaturesandSupportServicesAmong
AdultEducationProviders|ByDr.EstherPrinsandDr.CarolClymer63 BarrierstoSuccessIncludeBarrierstoAspiration|BySylviaVanNooten67 CareerPathwaysCollaborationinWisconsin|ByScottDuBenske,ToniVanDoren,and
AnnetteKornell
FORUM73 CareerFoundations:TheMissingLinkinAdultCareerPathways|ByAnnDarntonand
ChristinaWarden80 DevelopingIntegrated,ContextualizedIndustryMathematicsCurriculainShortTermCertificate
Programs|ByDirkA.Keaton93 NurturingAdultStudents’InternalLocusofControltoImproveSelf-EfficacyandAchievement|
ByJacquelineE.Korengel,Ed.D.97 AreWeontheBrinkofSomethingBig?ReflectionsontheCurrentandFutureStateofCareer
PathwaysPolicyandPractice|ByJohanE.Uvin109 FailuretoFocusonEconomicImpactsDiminishesAdultEducation|ByJudyMortrude116 GuidedPathways,WIOA,andWashingtonState’sI-BEST:BlueprintsfortheFutureofAdultBasic
Education|ByWilliamS.Durden
TECHNOLOGY124 Technology,Innovation,andAdultCareerPathways|ByJenVanek,MitchRosin,JenHetzel
Silbert,KarisaTashjian,AlisonAscherWebber
Welcome | 3
WELCOME
WelcometothisspecialeditionofThe COABE Journal.For40yearsCOABEhasbeentheleaderinpublishingcurrentandrelevantmaterialstoaidadulteducatorsinunderstandingtheuniqueneedsofadultstoaidindevelopingprogramsandinstructiontobestservetheselearners.Ourrecentreadershipsurveyyieldedresponsesfromnearly400COABEmembersinanefforttounderstandyourpreferencesandneedsforadulteducationnewsandinformation.Theseresponsesindicatethewantsandneedsforpublicationsandinformationandthedisseminationofsuchmaterialshaschangedinanumberofways.Inparticular,theseresponsesprovidedvaluableinformationforelectronicdissemination,lengthofarticles,theintegrationofresearchtopractice,andpracticalsuggestionsforinstructionalandprogramimprovement.Thisfeedback,andtheinputfromleadersinthefieldhaveinformedCOABE’snewpublicationsstrategythatwewillshareingreaterdetailinthecomingmonths.ThisspecialCareerPathwaysthemededitionispresentedinthespiritofdeliveringacurrentandrelevantresourcetothefieldinelectronicform.
CareerPathwaysprogramsareessentialinadulteducationbecauseoftheirroleinenhancingtheworkforceskillsofadultlearnersthusaidinginthealleviationofpovertythroughincreasedearnings.ThepositiveimpactoftheseprogramsisinharmonywithCOABE’smissionto help adults succeed so communities can thrive.Theworkscontainedinthiseditionareauthoredbyleadersinthefieldwhohavereviewedtheliterature,studiedindividualsandprograms,andhaveconductedresearchaboutCareerPathwaysandworkforcedevelopment.
ThisspecialeditionwouldnothavebeenpossiblewithouttheleadershipofJudyMortrudefromTheCenterforLawandSocialPolicy(CLASP).Judywasinstrumentalinsoliciting,reviewing,andworkingalongsidetheauthorsoneachofthepiecescontainedinthispublication.
Weareexcitedtopresentthisbodyofworktothefieldandwelookforwardtorollingoutnewpublicationsandmaterialsoverthecomingmonths!Wishingyoupleasantreading,DonFinn,Ph.D.COABEPresident-Elect(2017-2019)PublicationsCommitteeChairman
Welcome
Research | 4
BlendingCollegePreparationandCareerDevelopmentforAdultStudentsInNewEngland|BySandyGoodmanandSiljaKallenbach
RESEARCH
BLENDING COLLEGE PREPARATION AND CAREER DEVELOPMENT FOR ADULT STUDENTS IN NEW ENGLAND
Sandy GoodmanSilja Kallenbach
National College Transition Network at World Education
ABSTRACTTransitiontoCollegeandCareerswasatwo-yeardemonstrationprojectthataddressedbothacademicandnon-academicbarrierstocollegeforadultlearners.Ofthe397adultlearnerswhoenrolledinoneofthesixparticipatingprograms,66%completedit,69%attainedcollegelevelreadingskills,andthemajorityenrolledincollegeafterwards.StudentswhoenrolledinTCCwithpoormathskillsmadetheleastamountofprogressinmath.Oneinnovativeprogramfeaturewasanonline‘IntroductiontoHealthScience’coursethatstudentsfromallprogramstookasacohort.Thefindingssupportaprogramdesignthatemphasizesstudents’personalreadiness,math,onlinelearning,pro-activecounselingandadvising,andengagementwithcareercentersandemployers.Lackofreliabletransportationandhealthissueswerethemainreasonsfornon-completion.
BACKGROUND AND OVERVIEW“I always wanted to go to college but I didn’t know how. When I heard of this, I enrolled, and now I am doing well and getting ready to go to college. I didn’t know where to start, and this program enlightened me with how it all works.”~TransitiontoCollegeandCareersprogramstudent
Postsecondaryeducationandtrainingisaneconomicimperative,bothforindividualsandforthenation.EmployersacrosstheUnitedStateshavedifficultyfillingopeningsformiddle-skilledjobs,whichmakeupthelargestsegmentofthelabormarket.Thejobs,requiringeducationbeyondhighschool,butlessthanafour-yeardegreeoffereconomicopportunityto
Research | 5
Kallenbach and Goodman | Blending College Preparation and Career Development
thosewiththetrainingandcredentialstomeetthedemand(NationalSkillsCoalition,2015).1 However,approximatelytwo-thirdsofadultsage25orolderdonotpersistinpostsecondaryeducationlongenoughtoearnanytypeofcredential,andmanyothersdonotevenenroll(RyanandSiebens,2012).2
A2013studyofadults’skillsin24industrializedcountriesfoundU.S.adultslaggingwellbehindtheircounterpartsintheothercountries:16thand21stinliteracyandnumeracy,respectively.3ForadultswithlowliteracyandnumeracyskillsandthoselearningEnglish,thetransitiontoandcompletionofpostsecondaryeducationandtrainingcanbeespeciallychallenging.Asnontraditionalstudents,theyfacearangeofbarriers,includinginadequateacademicpreparation,lackoftheinformationneededtonavigatecollegeadmissionsandfinancialaidsystems,andfamilyandworkobligations.
TransitiontoCollegeandCareers(TCC)wasatwo-yeardemonstrationprojectaimedataddressingthesebarriers,designedandmanagedbytheNationalCollegeTransitionNetwork (NCTN)atWorldEducation.ItbuiltonthesuccessesandlessonsoftheNewEnglandABE-to-CollegeTransitionProject(2000–2007),addinganincreasedemphasisoncareerpathways.4 Thegoalwastohelpyoungandolderadultswithlimitededucationenterandsucceedincollege-levelprogramsofstudythatpreparethemforhigh-growthoccupationsprovidingfamily-sustainingwages.ImplementedinpartnershipwithsixadulteducationcentersacrossNewEnglandandfundedbyNellieMaeEducationFoundation,theTCCprojectbeganinJanuary2009andendedinDecember2010.
THEORETICAL FRAMEWORKS
College and Career Readiness FrameworkAlthoughacademicskillsarecriticaltoaccessingcollegeandcareertrainingopportunities,
ampleresearchshowsthatnontraditionallearnersandfirst-generationcollegestudentsneedmorethanacademicskillstosucceedincollege.
TheNCTNusesaframeworkofcollegeandcareerreadinessthatidentifiesfourareasofcollegeandcareerreadiness—personal,career,academic,andcollegeknowledge—inwhichadultlearnersaretypicallyunderpreparedandwithoutwhichitisdifficulttosucceedina
1 NationalSkillsCoalition.(May2015).Analysis of Bureau of Labor Statistics Occupational Employment Statistics by State and(2015). American Community Survey data.2 C.RyanandJ.Siebens(2012).Educational Attainment in the United States: 2009.Washington,DC:USCensusBureauhttp://www.census.gov/prod/2012pubs/p20-566.pdf.3 http://piaacgateway.com4 C.Zafft,S.Kallenbach,andJ.Spohn(2006). Transitioning Adults to College: Adult Basic Education Program Models.Boston,MA:NationalCenterfortheStudyofAdultLearningandLiteracyhttps://www.collegetransition.org/college-career-readiness/publications/transitioning-adults-college
Research | 6
Kallenbach and Goodman | Blending College Preparation and Career Development
collegeenvironment.TheTCCmodelwasdesignedholisticallytofostercollegeandcareerreadinessskillsinallfourareas:
1. Personal readiness:Noncognitivefactorsthatunderlieindividuals’persistenceandresilience,includingtheabilitytoanticipatechallenges,accessvaryingformsofsupports,balancecompetingprioritiesandresponsibilities,conductarealisticself-appraisalofstrengthsandattributes,resolveconflicts,andadvocateforoneself.
2. Career readiness: Theabilitytoassessone’sskills,interests,andvalues;toresearchlabormarketinformation,occupationalprofiles,andtrainingopportunities;tosetrealisticgoalsanddeterminethestepsneededtopursuetheappropriateeducationandcareerpathway;andtodevelopeffectiveinterviewingandjobsearchskills.
3. Academic readiness:Gainingthelevelofreading,writing,math,andalgebraskillsneededforplacementintocollege-levelclasses;learningthenecessaryacademicvocabulary;developingstudyandtest-takingskills;andachievingcomputeranddigitalliteracy.
4. College readiness and knowledge: Theabilitytonavigatecollegeadmissionsandfinancialaidprocesses,takeadvantageofthefullarrayofcampusresources,andcommunicateproactivelyandappropriatelywithfacultyandstaff.
Noncognitive Variables and Learner PersistenceResearchonnoncognitivevariablesthatinfluencestudentsuccessanddeepenthefocus
onpersonalreadinessinformedtheTCCprogramandevaluationtools.Sedlacek(2004)citeseightnoncognitivevariablesthat,inadditiontotestscores,predictsuccessinpostsecondaryeducationprograms.5TheTCCevaluationusedfourofthesevariablesinanalyzinglearnerpersistence:
1. Positive self-concept:Demonstratesconfidence,strengthofcharacter,determination,and independence
2. Realistic self-appraisal:Recognizesandacceptsanystrengthsanddeficiencies,especiallyacademic,andworkshardatself-development
3. Availability of a strong support person:Seeksandtakesadvantageofasupportnetworkorhassomeonetoturntoforencouragement
4. Preference for long-term goals:Defersgratification,plansahead,andsetsgoalsInaddition,researchonadultlearnerpersistenceidentifiessixaffectiveneedsofadult
learnersthatdrivepersistence:asenseofbelongingandcommunity,clarityofpurpose,competence,agency,relevance,andstability.6
5 Sedlacek,W.E.(2004).Beyond the Big Test: Noncognitive Assessment in Higher Education.Hoboken,NJ:Jossey-Bass.6 Kallenbach,S.andA.Nash.(2008).Making It Worth the Stay.Boston:NELRC/WorldEducation.
Research | 7
Kallenbach and Goodman | Blending College Preparation and Career Development
METHODOLOGYDatawerecollectedfromallstudentswhentheyenteredtheTCCprogramandduringtheir
timeintheprogram.Studentswhocompletedtheprogramfilledoutasurveythatwasaself-assessmentoftheirpersonalcharacteristics,levelofknowledge,andlifecircumstancesuponenrollmentandaftercompletionoftheprogram.Theanalysisfocusedonthedegreetowhichtheseperceptionschangedoverthe14weeksoftheirTCCprogramparticipation.
Academicskillgainsweremeasuredbycollegeplacementtestscoresatentryanduponcompletionoftheprogram.MostcommunitycollegesinNewEnglandusetheAccuplacercollegeplacementtesttoassesswhetherastudenthassufficientreading,writing,math,andEnglishlanguageskillstosucceedincollege-levelcourses.Acutoffscoreisusedtodeterminewhetherstudentsmusttakeoneormoredevelopmental(alsoknownasremedial)classesormayproceedtocollegecredit-bearingcourses.
Thesecutoffscoresvaryfromstatetostate,andsometimesfromcollegetocollegewithinastate.Therefore,NCTNusedcutoffscoressetbytheMassachusettsBoardofHigherEducationasathresholdfordeterminingTCCstudents’academicreadinessasagroup.
Towardtheendoftheprogram,NCTNalsocollectedfocusgroupdatafromstaffattheTCCprogramandpartnerorganizations(e.g.communitycolleges,healthcareemployers,workforcedevelopmentagencies).Thepurposewastolearnaboutthestrengthsandchallengesoftheprogramdesignandpartnershipactivitiesinmeetingtheneedsofthetargetedstudentpopulation.
AcademicandnoncognitiveoutcomesofthestudentswhocompletedTCCwereanalyzedforpossibleprogrameffects.Tothisend,theevaluationlookedatstudents’useofcounselingservices,dropouts’reasonsforleaving,andfocusgroupfindingsforstudentsnearprogramcompletion,amongotherinformation.ThedatafromTCCcompletersandnoncompleterswerecomparedinanefforttounderstandwhystudentscompletedordidnotcompletetheprogram.
PROJECT FINDINGS
1) Demographics of the Transition to College and Careers StudentsThemajorityofTCCstudentswerefemale(79%),white(57%),andbornintheUnitedStates
(63%),withanaverageageof37.Theyhadgraduatedfromhighschool(55%)orearnedaGED®credential(31%),wereemployed(58%),andwereparents(69%).Familyincomewas$25,000orlessfor54%ofstudents.Studentsspokeover20differentnativelanguages,butthelanguagemostoftenspokenathomewasEnglish(68%),followedbybothEnglishandSpanish.
Students’mostcommonlycitedreasonsforenrollinginTCCwere“tochangejobs/careers”(30%),“toachieveapersonalgoal”(24%),andthatthey“alwayswantedtogotocollege”(24%).Ofthemajorsidentifiedbystudentsuponenrollment,healthcarewascitedthemostfrequently(33%).
Research | 8
Kallenbach and Goodman | Blending College Preparation and Career Development
2) Transition to College and Careers Enrollment and Completion• TheTCCprogramsenrolled397studentsoverfoursemesters,whichexceededthe
enrollmenttargetof360studentsby19students,or5.3%.• Theprojectalsoexceededitsprogramcompletiontargetof60%:ofthe379students
whoenrolled,66%completedtheprogram(n=249).• Theenrollmentofstudentsintheonline“IntroductiontoHealthScienceCourse”far
exceededthetargetof96students,foratotalof307studentsinthiscourse;54%ofthestudentswhoenrolledcompletedthecourse.
Challenges to Persistence and Completion“I am having a tough time with my time management, but I am working on it.”~TCCstudentA66%programcompletionrateiscommendableforarigorous14-weekprogram,butone-
thirdofthestudentsdidleavetheprogrambeforecompletion.Theirreasonsforleavingwereprimarilychallengesrelatedtotransportation,theirownortheirfamily’shealth,ortheoverallprogramdemandsandthedemandsofcollegethatthetransitionprogramforeshadowed.
Ineveryfocusgroup,studentsreportedthatwhenfacedwiththerealityofprogramdemands,theyhadtomakechangesintheirlives.Inspiteoflessonsandactivitiesontimemanagement,TCCstudentsfeltchallengedbyhavingtojuggleschool,work,andfamilyresponsibilities.Thepost-programassessmentindicatedthattimemanagementremainedachallenge,evenforTCCcompleters.Thiswasreflectedinthepre-andpost-TCCself-assessment,inwhichstudentsreportedonlyaslightincreaseintheirknowledgeoftimemanagementskills(0.47ona4-pointscale).
Followingisapoignantexampleofhowevensomenoncompletersservedasinspirationfortheirpeers:
“There was one young girl with three kids. She would come home from work, pick up the kids and take care of them so that she could get ready to come to school. She was incredible. She was my inspiration to continue when I was frustrated. She was one of the reasons that I did not quit right away. I saw her and said to myself, ‘If she can do all that, I can do it too.’ It finally just got to be too much for her, and she dropped out.”~TCCstudent
3) Postsecondary EnrollmentsTheTCCprogramwasdesignedtoenablestudentswhocompletedtheprogramto
transitionsuccessfullytocollege,withatargetof75%enrollingincollege.Shortlyafterthefourthprogramcycle,50%ofthe249studentswhohadcompletedtheprogramhadtransitionedtopostsecondaryeducationand33%wereatdifferentpointsalongacontinuumoftransitioningtocollege(i.e.,appliedorappliedandaccepted)attheconclusionoftheevaluation.
Research | 9
Kallenbach and Goodman | Blending College Preparation and Career Development
4) Personal ReadinessAsdiscussedabove,personalreadinessreferstononcognitivefactorsthatunderliea
person’sresiliencyandpersistencewithherstudies.Personalreadinessisfundamentaltocollegereadinessandsuccessbecauseitunderliesadults’abilityandmotivationtoattainacademicandcareerreadinessandcollegeknowledge.
Inadditiontoacademicskills,careerawareness,andcollegeknowledge,theTCCprogramwasdesignedtoincreasestudents’self-efficacyandconfidencetopursuetheirgoals.Specificstrategiesincludedcohortdevelopmentandpeersupport,individualandgroupcounseling,ongoingencouragementbyteachers,andcollegesuccessskillsworkshops.Thepersonalreadinessoutcomesarediscussedinrelationtothenoncognitivecharacteristicsthatresearchindicatesunderliestudentpersistenceandsuccess.
Self-Efficacy and Realistic Self-Appraisal“Sometimes when you are given an assignment, it is hard to know how to even start it. And the fear takes over. Now, I don’t have that and I am not as afraid.”~TCCstudentSelf-efficacyreferstoaperson’sconfidenceandbeliefintheircompetencetoperform
specifictask(s),whereasself-conceptreferstoamoregeneralappraisalofself-worth.7Inallfocusgroups,studentsandprogramstaffdescribedpositivechangesthatreflectedanincreaseinstudents’college-relatedself-efficacyandmoregeneralself-conceptduringtheirparticipationintheprogram.Theresultsofthepre-andpost-TCCstudentsurveyswereconsistentwithstudents’focusgroupstatements.
Regardingtheirsenseofacademicpreparedness,studentsonaveragereportedthehighestabilityin“Ihaveagoodunderstandingofmyacademicstrengthsandweaknesses”(4.09outof5).Inthepost-programsurvey,studentswereaskedtoratetheirpreparednessforcollegeinvariousacademicareasona4-pointscale.Theirself-ratingofskillsinreading(3.08)andmath(2.45)echoedtheresultsofcollegeplacementtestscores,inwhichaveragereadingscoresexceededthemathscores.Similarly,therelativeself-ratingsofpreparednessinwritingandreading(2.82versus3.08)wereconsistentwithstudents’statementsinfocusgroupsinwhichmanystudents(especiallyEnglishlanguagelearners)talkedabouttheirdifficultywritingessaysandresearchpapersforthefirsttime.
Specifically,studentsidentifiedsomeorallofthefollowinggains:• Prideintheirabilitytoovercometheirfearsofreturningtoschool;• Clearacademicprogressinallbasicskillareas(math,reading,writing);• Adaptationsmadeinpersonallifearrangementsandchoicesinordertosucceed;• Reducedpersonalandacademicbarriers,achievedwiththehelpofstaffandpeer
support;
7 Bandura,A.(1995).Self-Efficacy in Changing Societies.NY,NY.CambridgeUniversityPress.
Research | 10
Kallenbach and Goodman | Blending College Preparation and Career Development
• Feelingbetteraboutthemselvesbecauseofwhattheyhadaccomplished;and• Abroaderoverallknowledgebaseofcollegeandcareeroptions.“I have seen my own growth in the way that I handle English assignments since when I started. Now I can correct my old assignments and I know what I did wrong. I have seen my growth in English and science, not quite as much in math.”~TCCstudentStrongself-efficacypredictsacademicsuccessifitisbasedonarealisticself-appraisal.
Inordertounderstandwhethertheabilitytomakearealisticself-appraisalplayedaroleinstudentpersistence,theevaluationcomparedhowcompletingandnoncompletingstudentsassessedtheiranticipatedbarrierstocompletingthetransitionprogramatthetimetheyentered,andthenexaminedhowcompletingstudentsratedthesechallengesastheyfinishedtheprogram.
Thenonacademicchallengesfellintotwobroadcategories:personalcharacteristicsandwhatcanbecalledlogisticalchallenges,suchasreliabletransportationandworkschedule.Transportationemergedasthegreatestchallengetoattendingcollegebetweenpre-andpost-programsurveys(from6%to15%).Questionsrelatedtopersonalcharacteristicsaskedaboutstudents’perceptionsoftheiracademicskills;theclarityoftheirgoals;andtheirabilitiestomanagetime,keepupwithhomework,anddealwithchangeandanunfamiliarenvironment.Uponentrytotheprogram,completersonaverageratedeachofthesefactorsasgreaterpotentialchallengesthannoncompletersdid.
Noncompletersenteredthetransitionprogramwithlessconcernaboutpersonalchallengesthancompletersdid.Completingstudentsultimatelyfoundthesechallengestobeevengreaterthantheyhadanticipated.Nevertheless,thiswouldseemtoshowthatmaintainingarealisticself-appraisalhasaprotectiveeffectagainstdroppingoutoftheprogramandhencesupportspersistence.
Ifthisalsoheldtruefornoncompletingstudents(whichcannotbeknownbecauseexitdatawerenotcollectedconsistentlyfromnoncompletingstudents),itispossiblethattheymayhaveunderestimatedtheirpersonalchallengestoagreaterextentthancompletingstudentsdid.Unrealisticassessmentoftheirskillsandpersonalcharacteristicsmayhavebeenafactorintheirnotbeingabletocompletetheprogram.
Sense of Belonging and Community“I think we have managed to find a really good peer support system. On the first day, it was a small little room; we all did this silly exercise that we all laughed about and started building friendships right away. All of us have at least one of each other’s contact information and we talk to each other.” ~TCCstudentAsenseofbelongingandcommunityintheTCCprogram,andthepeersupportit
engendered,playedalargeroleinstudentpersistence.Inthepost-TCCsurvey,82%ofthestudentswhocompletedtheprogramsaidthatbeingpartofacommunityoflearnersplayed
Research | 11
Kallenbach and Goodman | Blending College Preparation and Career Development
a“veryimportant”or“important”roleinstayingintheprogram.Thiscommunityoflearnerswasalso“veryimportant”or“important”tolearners:80%saidtheyfeltconnectedand84%saidithelpedthemlearn.Thesupportfromthecommunityoflearnersplayedaroleinstrengtheningstudents’persistence.
Availability of a Strong Support Person“When you feel like you just want to give up because it is too hard, the staff is right there saying ‘Look, you have come this far, you can’t quit now. You are so close to making it and you need to do this for yourself because you deserve it.’ They really build you up.”~TCCstudent“They all are always available . . . and I think it is important that the support is not just academic. It is in everything.”~TCCstudentStudentsthemselveswereamajorsourceofsupporttoeachother.Studentsfound
theirpeersjustascriticalasstaffmemberstotheirabilitytofeelthattheycouldhandlethechallenge.Inaddition,studentssaidthereasontheypersistedintheprogramwasthesupportivestaffwhocontinuallyreachedouttothemwhentheyneededencouragementandsupport.Moststudentsseemedtoalsohavethesupportoffriendsandfamily.
Inthesurveyquestionsaboutsupport,thelargestincreasefrompre-topost-TCCsurveyonaveragewasinresponsetothestatement,“IfIrunintoproblemsatschool,Ihavesomeonewhowilllistentomeorhelpme”(0.18).Thisstatementalsohadthehighestaverageratingregardingsupportinthepre-programsurvey(4.20),showingthatthelevelofsupporttheywerereceivingbeforeenteringtheprogramwashigh,andthatbeingintheprogramonlyincreaseditfurther.
TCCstudentsbegantheprogramwitharelativelyhighlevelofsupportfromfamilyandfriends,withaverageratingsof3.71and4.14,respectively,ona5-pointscaleonthepre-programsurvey.Thereweresmallincreasesfromthepre-topost-TCCsurveyinhavingsupportfromchildren(0.02)andfriends(0.05).Thedatasuggestthatchallengescausedbyunsupportivefamilyandfriends,otherthanthoserelatedtohealth,werearelativelysmallissueforTCCstudents.Itmayindicatethatsupportfromfamilyandfriendsisapreconditionforadults’feelingconfidentenougheventoapplytoatransitionprogram.
5) Academic ReadinessInadditiontoacademicinstructioninmath,reading,writing,andcomputerskillsthatwere
alignedwithdevelopmentalcoursesatpartneringcolleges,theTCCprogramstaughtcollegesuccessstrategiesandstudyskills.Theseincludedtopicssuchasvocabularyencounteredincollegetexts,awarenessoflearningstyles,note-taking,andtest-takingskills.
Academic Skill GainsTCCstudentswereaskedtotaketheAccuplacercollegeplacementtestwhenthey
Research | 12
Kallenbach and Goodman | Blending College Preparation and Career Development
enteredtheprogram.Atbaseline,thepercentageofcompletingstudentswhosepretestscoreswereatorabovetheMassachusettscutoffscoreinelementaryalgebrawas2.74%;inreadingcomprehensionitwas55.77%.Thesedataindicatethatmoststudentsdidnotknowelementaryalgebra,butaboutone-halfofthemstartedthetransitionprogramwithcollege-levelreadingcomprehensionskills.TCCstudentsenteredtheprogramwithpoormathskillsandmadetheleastprogressinmath.Eventhosewhoenteredtheprogramwithatraditionalhighschooldiplomadidnothavesufficientalgebraskillstoplaceintoacollege-levelmathcourse.
FortheAccuplacerpost-TCCtest,thepercentageofcompletingstudentswhowereatorabovethecutoffscoreinelementaryalgebrawas20.55%;inreadingcomprehensionitwas69.23%.Thismeansthataftercompletingtheprogram,aboutone-fifthofTCCstudentswerereadyforcollege-levelmathcoursesandtwo-thirdswerereadyforcollege-levelreading-basedcourses.Formathinparticular,thisrepresentsasignificantskillgainandyet,themajoritywerestillnotreadyforcollege-levelmathclasses.
Online Health Science Course“I am kind of old school in that when I was in school, we didn’t use computers. Coming back into this was difficult. Everyone has a computer and I have not had much experience on a computer.” ~TCCstudentThemodelofblendingonlineandclassroominstructionallowedTCCsitestosupplement
generalacademicinstructionwithcontextualizedacademicinstructiontolearnerswhosetthegoalofenteringhealthcareprograms.Therationaleforprovidinganonlinecoursewastosupportsmallercommunities,whereindividualadulteducationcenterswerenotlikelytohaveacriticalmassoflearnersforaspecificcareersector.Onlineandonsiteinstructorscollaboratedtoensurethatstudentsreceivedenoughaccesstotechnologyandsupportonsitetocompletecourseassignmentssuccessfully.
Whileintendedasanoptionalsupplement,someprogramsrequiredallstudentsenrolledinTCCtotaketheonline“IntroductiontoHealthScience”course,regardlessoftheirinterestinhealthcareersorassessmentoftechnologyskills.Atotalof307studentsenrolledinthecourseand166studentscompletedit.
Ofthecompleters,morethan100respondedtoapost-coursesurveyaboutthecourse.Almostallresponderssaidthattheresearchprojectthatwasrequiredforcompletionofthehealthsciencecoursehelpedthemlearnresearch,writing,andnote-takingskillstheyneededforcollege.Theyalsofeltthatwithsomepositiveonlinelearningexperiencebehindthem,theywouldconsidertakinganotheronlinecourseinthefuture.
Thepositiveattitudetowardtheonlinecourseexpressedinthesurveyswasmirroredinthefocusgroups,wheremanystudentsciteditasastrengthoftheprogram,inpartbecausethecoursegavethemexperiencewithonlinelearning.Atthesametime,theyfoundusingthe
Research | 13
Kallenbach and Goodman | Blending College Preparation and Career Development
computer,workingindependently,andhandlingtheextraworkchallenging.Bothstudentsandstaffindicatedthatmanystudentsdidnothavesufficientcomputerskillsfortheonlinecoursewithoutmoreindividualassistancethanwasavailableonsite.
6) Career Readiness“It [career planning] is the piece that we have not had the luxury of having in the past. Having a dedicated career counselor has really made a difference.” ~TCCstaff
Gains in Career KnowledgeVirtuallyallparticipantsinthestafffocusgroupscitedthecareereducationandplanning
componentasastrengthoftheTCCprogram,includingtherequirementtodevelopawrittenCareerandEducationPlan.Itwasseenbysomestaffandstudentstohaveapositiveeffectonstudentfocusandmotivation.MostTCCprogramsstartedoutwithmakingindividualcareercounselingoptionalbutmovedtowardrequiringthateachstudentmeetindividuallywiththecounseloratleastthreetimes—atthebeginning,middle,andendoftheprogram—sothatallstudentsreceivedindividualguidance.TheTCCsitesthatintegratedcareerplanningcontent(e.g.,onlineoccupationalresearch,analyzinglabormarketdata)intotheacademicclassestosupplementindividualcareercounselingreportedstrongerstudentparticipationthanthosethatheldseparateworkshops.
Accordingtostudentsurveydata,moststudentsincreasedtheirknowledgeofcareerpathways.Overone-halfofstudents(53%)whocompletedtheprogramhadsaidatthebeginningoftheprogramthatthey“knewsomething”abouttheirchosencareerfield.Attheendoftheprogramthisresponserateincreasedtotwo-thirds(66%).Studentsalsoindicatedthatlearningresumewriting,jobsearch,andinterviewingskillswereveryimportanttotheirgrowingcareerknowledge.
Studentsandstaffalikeconsideredhavingastaffmemberdesignatedasacareercounselorhighlybeneficial.Whenaskedinthepost-programsurveytocheck“allofthethingsthathelpedyoulearnaboutchosencareerpathwhileyouwereintheTCCprogram,”80%ofstudentsselected“TCCcounselorandprogrammaterials.”Onlinecareerresearchwasaclosesecond,with70%indicatingitwasalsohelpful.Fifty-sevenpercentofthestudentsfoundguestspeakersattheTCCprogramhelpful.
Clarity of Purpose and Preference for Long-Term Goals“I got laid off and I wasn’t sure what to do. This has given me direction and a focus on my future and getting ready to go to college.”~TCCstudentWhileallTCCstudentsindicatedadesiretoprepareforcollege,notallhadspecificcareer
goalsorwereusedtosettingandstrivingtomeetspecificgoals.Onaverage,frompre-topost-TCCsurvey,studentsshowedanincreaseingoal-settingandgoal-orientedbehavior.“Imakegoalsandworktowardthem”showedachangefromanaveragepre-programratingof4.17
Research | 14
Kallenbach and Goodman | Blending College Preparation and Career Development
(on5-pointscale)toanaveragepost-programratingof4.36(achangeof0.19).Responsestothestatement,“Ihaveclearcareergoals,”changedfromanaverageratingof3.77beforehandtoanaverageratingof4.28(achangeof0.51)afterward.
7) College Knowledge“We wouldn’t be able to succeed without it. I think that the College Skills course is the most important thing that they provide us.”~TCCstudentWhenaskedabouttheirknowledgeoftopicsrelatedtocollegeknowledgebeforeand
aftertheprogram,completingstudentsratedtheirknowledgeandunderstandinghigheronallseventopicsthatwereassessedforcollegeknowledge:collegeculture,studyskills,timemanagement,costofcollegeandfinancialassistanceavailable,collegeadmissionsrequirementsandprocess,typesofcollegedegreesandcertificates,andacademicrequirementsforchosencareer.
Ona4-pointscale,thehighestaveragechangestudentsreportedwasintheirknowledgeandunderstandingof“financialassistanceandcostofcollege”(1.05).Thiswasfollowedby“academicrequirementsformychosencareerorthecareersIamconsidering”(0.92)and“collegeadmissionsrequirementsandprocess”(0.91).
Consistentwiththeirlearninggainsincollegeknowledge,students’responsesshoweddecreasesonaveragefrompre-topost-TCCsurveysinwhattheyanticipatedwouldbechallengingintheseareas:lackoffinancialaid,overallcostofcollege,andneedingtoworktopayfortuition.Inotherwords,mostTCCstudentsbecamemoreadeptatovercomingthebarrieroffinancingcollege.
SUMMARYBothstudentsandstaffreportedthatTCCprogramcomponentshadatremendousimpact
onstudents’abilityandconfidence(i.e.,self-efficacy)totacklemorechallengingacademicworkandnavigatecollegecultureandsystems.StudentswhoenteredTCCwithslightlyhigheracademicskillsinmathandlanguageartscompletedtheircourseworkatahigherrateonaverage.ThefindingsalsoindicatethatwhilestudentswereattendingtheTCCprogram,theybenefitedfromthesenseofcommunityandthereadilyavailablesupportfromstaffandpeersthattheTCCprogramsprovided.
Still,somewerechallengedbyunreliabletransportation,jugglingmultipleresponsibilities,andhealthproblems.
Althoughtheonlineintroductoryhealthsciencecoursechallengedstudents’technologyandindependentlearningskills,themajorityofcoursecompletersderivedgreatbenefitfromtheexperience.Giventheflexibilitythatonlinecoursescanprovideandthetrendtowardincreasingonlineandhybridcollegecourseofferings,gainingcompetenceandconfidenceinonlinelearningisasignificantbenefit.
Research | 15
Kallenbach and Goodman | Blending College Preparation and Career Development
Inadditiontodeepeningtheirexistingrelationshipswiththeircollegepartners,mostTCCsiteswerealsosuccessfulinengagingcareercentersandhealthcareemployerstoleveragetheirexpertisetobenefitstudents’careerexplorationactivities.
Duringtheirtimeintheprogram,TCCstudentsevidencednoncognitivegains,includingpositiveself-conceptandpreferenceforlong-termgoals,whichhelpedstudentstosucceedintheprogramandtransitiontopostsecondaryeducation.Studentsindicatedthattheprogramhelpedclarifytheirgoals,preparedthemforcollege-levelwork,andmotivatedthemtopersist.
IMPLICATIONS FOR PRACTICE AND RESEARCHTheTCCprojectisinstructiveinitsimplicationsforpractitionersandresearchers.While
webelievethatallthefollowingcomponentsareessentialforpreparingadultstoenterandsucceedincollege,wealsorecognizethatreflectivepracticeandresearchcanenhanceimplementationofthesecomponents.
Design programs to foster personal readiness as well as academic readiness and college knowledge.
TheTCCprogramexperienceandfindingshighlighttheimportanceofaholisticcollegetransitionprogramdesignthatbalancesemphasisonacademicskillsdevelopmentwithcareerplanning,collegeknowledge,andpersonalreadiness.TheTCCfindingsindicatepositiveoutcomesforprogramdesignintendedtopromotestudentpersistencethroughasenseofcommunity,peersupport,andavailabilityofconsistentsupportfromstaff.Theyalsopointtotheimportanceofsupportingstudentsinsecuringreliabletransportationandaddressingtheirownandtheirfamily’shealthissues.
Include career counseling and planning as an essential component.Careercounseling/advisingisanessentialfunctioninacollegetransitionprogramandone
thatrequiresinvestmentsinbuildingstaff’scapacitytoprovideit.BothTCCstudentsandstaffidentifiedthecareerplanningcomponentasavaluabletoolforenhancingmotivationandanopportunitytolearnnewresearchandplanningskills.
Inaddition,occupation-specificpreparatorycourses,suchasthe“IntroductiontoHealthScience”course,givestudentsaheadstartalonganeducationalandcareerpathway.Theycanalsohelpstudentssteerawayfromacareerchoicethatisnotagoodmatchfortheirinterestsandaptitudes,withoutnegativerepercussions.
Programadministratorswouldbenefitfromfurthertraininginhowtoleadtheprocessforincorporatingcareerexplorationactivitiesacrossthebroaderprogramcurriculumdesign.Instructorsandadvisorswouldbenefitfromtargetedprofessionaldevelopmentonhowtoincorporatecareerexplorationandplanningintotheirclassroominstructionandadvisingactivities.
Focus on math.TCCstudents’mathskillsmirrortheresultsoftheinternationalassessmentofadultskills,
Research | 16
Kallenbach and Goodman | Blending College Preparation and Career Development
whichshowedthatadultsintheUnitedStateshavenumeracyskillswellbelowtheotherindustrializednations,evenworsethantheirliteracyskills.8TCCstudentsbenefitedfromattentiontobothacademicandnonacademicskills,buttheprogrammodeldidnotadequatelyaddressmathskilldevelopment.Itisnotclearifthisstemmedfromlackofsufficientintensityanddurationofmathinstructionorifinstructorsintheadultbasiceducationsettingwerenotequippedtoteachprecollegemath.Moreresearchanddevelopmentisneededtoidentifypracticesthataccelerateadults’learningofmath.
Develop postsecondary and employer partnerships.Collegetransitionprogramsshouldnotoperateinisolationfromthepostsecondary
institutionsorthecollege-levelprogramstowhichtheyaimtotransitiontheirstudents.Partnershipsbetweenlocaladulteducationprovidersandcommunitycollegescanexposestudentstocollegelifeandgivethempersonalcontactwithcollegepersonnel,whichincreasecollegeknowledgeandasenseofbelongingonacollegecampus.
TheTCCprograms’experienceconfirmsthetruthaboutanypartnerships:theyrequireongoingcommunicationandrelationship-buildingaswellasconcretemechanismsforworkingtogether.Partnershipdevelopmenttakestimeandperseverance.Itcanbepromptedbylineorexecutivestaff,butinstitutionalleadersmustcomeonboardwiththeirfullsupporttoensurealastingpartnership.
Inadditiontodeepeningexistingrelationshipswiththeircollegepartners,mostTCCsitesincreasedtheirlevelofengagementwithcareercentersandhealthcareemployersinordertoleveragetheirexpertiseforthebenefitofstudents’careerexplorationactivities.Employersandcareercenterstaffareinthebestpositiontohelpstaffandstudentsgainafirsthandunderstandingofthelocallabormarketandin-demandjobs.Suchpartnershipsshouldinformboththetransitionprogramdesignandstudents’careerresearch.
Programsshouldpursuemultipleavenuesforpartneringwiththeindustrysectortargetedbytheprogram,includinglargeandsmallemployers,unions,andsector-specificnetworksandtradeorganizations.Theseentitiescanprovidefirsthandknowledgeaboutthelocallabormarketandin-demandjobstoinformthetransitionprogramdesign.Theymaybewillingtohostworkplacesitevisitsandprovideguestspeakers.Theyalsohelptorecruitstudentswhoarealreadyworkinginthehealthcareindustryandinterestedinadvancingintheircareers.
Provide supported opportunities for online learning.AdultsintheUnitedStatesscoredbelowtheinternationalaverageintheabilitytosolve
problemsinatechnology-richenvironment,8whichiscauseforconcernbecauseuseofinformationtechnologyisagrowingimperativeinvirtuallyalleducationalandemploymentsettings.AtthetimeofenrollmentinTCC,onlyaboutone-halfofthestudentshadthecomputerskillstheyneededtosucceedinonlinelearningwithoutmoresupportthanwas
8 U.S.DepartmentofEducation,OfficeofCareer,Technical,andAdultEducation.(2015,February). Making Skills Everyone’s Business: A Call to Transform Adult Learning in the United States.Washington,D.C.:Author.http://www2.ed.gov/about/offices/list/ovae/pi/AdultEd/making-skills.pdf
Research | 17
Kallenbach and Goodman | Blending College Preparation and Career Development
availableatmostsites.TheTCCfindingsindicatethatmoststudentswouldbebetterservedwithprogramsthatincorporateexplicitdigitalliteracyinstruction,andthatstudentsbenefitfromonlinelearningthatsupplementsclassroominstruction.Programswoulddowelltouseahands-ontechnologyassessmentatintakeandtogearinstructionandsupportatthelevelstudentsneedtosucceed.TheTCCexperiencedemonstratesthatwithinstruction,support,andopportunitiesforonlinelearning,adultlearnerscanmakeprogressandgainconfidencetosucceedinonlinelearning.
TRANSITION TO COLLEGE AND CAREERS PILOT SITES• Community Education Project,Holyoke,MA,inpartnershipwithHolyokeCommunity
College• Lewiston Adult Education,Lewiston,ME,inpartnershipwithCentralMaineCommunity
College,CentralMaineMedicalCenterCollege,andtheUniversityofSouthernMaine• Marshwood Adult and Community Education,SouthBerwick,ME,inpartnershipwith
GreatBay(NH)CommunityCollegeandYork(ME)CountyCommunityCollege• North Shore Community Action Programs, Inc.,Peabody,MA,inpartnershipwithNorth
ShoreCommunityCollege• The Tutorial Center, Inc.,Bennington,VT,inpartnershipwiththeCommunityCollegeof
VermontandVermontAdultLearninginBurlington• Vernon Regional Adult Basic Education,Vernon,CT,inpartnershipwithManchester
CommunityCollege
Research | 18
Kallenbach and Goodman | Blending College Preparation and Career Development
TRANSITION TO COLLEGE AND CAREERS PROGRAM MODELTarget PopulationAdults with a GED or alternative or traditional high school diploma with a stated goal of enrolling in postsecondary educationProgram LengthMinimum of 14 weeks of instruction and minimum 6 hours per week of direct academic instruction, including language arts, math, study skills, and basic computer and Internet skills at each siteAcademic InstructionInstruction in math, reading, writing, and computer skills aligned with developmental courses at partnering postsecondary institution(s)College knowledge; for example, the vocabulary related to college processes and policies, information and assistance with admissions and financial aid, additional emphasis on navigating academic departments that prepare students for health care careersCollege success and study skills; for example, awareness of learning styles and strategies, test-taking skills, and time managementBlended Instruction for Health CareersOnline "Introduction to Health Science" course for those interested in health careers, taught centrally by an NCTN instructor to supplement general academic instruction with contextualized instructionCounseling and AdvisingProactive counseling and support in group and/or individual sessions to foster resiliency and persistence and to help participants solve problems and manage multiple commitmentsCareer counselor/advisor available on site to provide general counseling support and facilitate career awareness workshops and individual career planning sessions, which draw on local labor market information about high-growth occupationsA written Career and Education Plan required of students completing the TCC programPartnershipsPartnerships and formal agreements between adult education programs and postsecondary institutions, including the academic departments that prepare students for health care careersDual enrollment or college credit earned for college transition completion offered by some partnershipsPartnerships with health care employers and workforce partners to build sites’ capacity to provide effective career counseling, which incorporates the most up-to-date information on regional health care career opportunities; to recruit students already working in the health care industry and interested in advancing; to host workplace site visits; and to serve as guest speakers
Research | 19
Kallenbach and Goodman | Blending College Preparation and Career Development
TCC SUCCESS STORY My name is Queen Ceasar. I came to the Transition to College and Careers (TCC) program at
Holyoke Community College in Massachusetts after I lost my job at a warehouse. I was having difficulty finding employment. I had heard about transitions classes at Holyoke Community
College, so I enrolled in the noncredit course. I’d always wanted to go to college but didn’t think I was smart enough.
There were several phases of the TCC program that we students had to participate in for a completion. We did a lot of academic work to learn to do math, take quizzes, and write essays. I also completed the online “Intro to Health Sciences” class offered by World Education. As part of the transition program design, we also had to start planning for our career. I decided that I wanted to work in the human services field.
When I graduated from the transition program, I enrolled in credit classes at Holyoke Community College. The staff
of the TCC program helped with the process. When I got into college classes, I could see the difference in my skills and confidence compared to those of other students. My first college writing assignment was a narrative essay, which I had practiced in the transition program.
Recently, I got a job working with the mentally ill. The TCC instructor also asked me to serve as the “Intro to Health Sciences” online course teaching assistant this semester. If it was not for the transition program, I don’t think I would ever have had the courage to go to college or to work at a job I really enjoy.
Research | 20
Egan and Andress | Strengthening Adult Career Pathways in Minnesota
STRENGTHENING ADULT CAREER PATHWAYS IN MINNESOTA: A PROFESSIONAL DEVELOPMENT COHORT FOR MANAGERS
Patsy EganElizabeth Andress
ABE Teaching & Learning Advancement System (ATLAS) at Hamline University
ABSTRACTEstablishingadultcareerpathwaysischallenging,complexwork.InMinnesota,anewprofessionaldevelopmentinitiativeprovidesABEmanagerswithafacilitated,supported,year-longcohortastheyworktocreateorstrengthenacareerpathwayprogramincollaborationwithWIOApartnersintheirlocalities.Inthisarticle,therationale,design,andoutcomesofthisprofessionaldevelopmentactivityareoutlined.Keyfeaturesincludeanexperientiallearningapproach,amixofface-to-faceandonlineinteractionandpresentation,peerpartners,coachingcalls,goal-setting,andlocalactionsteps.
INTRODUCTIONDrivingforcesinthefieldofadultbasiceducationhavereshapedourworkinprofoundways
inrecentyears.Whilepreparingadultsforfamily-sustainingworkhasalwaysbeenatenetofABE,thecreationofseamlesscareerpathwaysforadultsinneedofbothbasicskillsandcareerpreparationhastakenonnewemphasiswiththe2014passingoftheWorkforceInnovationandOpportunityAct(PublicLaw113-128[29U.S.C.Sec.3101,et.seq.]).Establishingstrong,sustainablecareerpathwaysiscomplexworkthatrequiresagreatdealofknowledgeandskill,aswellasdedicatedtimeandresourcesonthepartofABEpractitioners.
InMinnesota,anewprofessionaldevelopment(PD)cohortspecificallyformanagersassistsincreatingandstrengtheningadultcareerpathways(ACPs).ThisarticledescribesthisACPprogramdevelopmentinitiative,ourapproachtodesignanddeliveryofthePD,andtheinitiative’simpacttodate.
CONTEXT FOR A NEW CAREER PATHWAYS COHORT FOR ABE MANAGERSStartingin2007,MinnesotawasfortunatetoparticipateintheJoyceFoundationShifting
GearsInitiative,outofwhichgrewthe“FastTRAC”modelofcareerpathwaywork,focusedonmakingsystemicchangestohelplow-skilledadultsgainin-demandskillsandpostsecondarycredentials.WhentheShiftingGearsInitiativeendedin2012,therecontinuedtobeafocusonadultcareerpathwayprogramminginthestate,withsomefundingavailablethroughcompetitivegrantprograms.WiththepassageofWIOAin2014,thecallforadultcareer
StrengtheningAdultCareerPathwaysinMinnesota:AProfessionalDevelopmentCohortforManagers|ByPatsyEganandElizabethAndress
Research | 21
Egan and Andress | Strengthening Adult Career Pathways in Minnesota
pathwaysprogramminghasincreased,andadultbasiceducationprograms,alongwiththeirpartners,arestrivingtodevelopACPoptionstobestmeettheneedsoflow-skilledadultsacrossthestate.
ThroughtheirongoingeffortswithFastTRACandothercareerpathwayprogrammingoverthepasttenyears,Minnesotaadultbasiceducationprogramshaveencounteredanumberofcommonchallengesindevelopinganddeliveringsustainablecareerpathways.Inresponse,itbecamecleartostateABEleadershipthatcomprehensiveprofessionaldevelopmentwasneededtoequipandsupportABEmanagersasoneofthecriticalpartnersindevelopingandsustainingqualityACPprograms.
DEVELOPMENT AND DESIGN OF THE ACP COHORTInMinnesota,professionaldevelopmentforthestate’sABEprofessionalsisprovidedby
agenciesfundedbytheMinnesotaDepartmentofEducation.Oneagency,ATLAS(ABETeaching&LearningAdvancementSystem),providesthelion’sshareofPDforthestate.HousedatHamlineUniversityinSt.Paul,ATLAS(www.atlasABE.org)has,fortenyears,designedandimplementedPDinitiativeslargeandsmallforMinnesotaABEandwasrecentlyrecognizedbytheNationalCoalitionforLiteracywithanationalleadershipaward.WhileATLASstaffhasanabundanceofexpertiseinlanguage,literacy,andmathinstruction,theACPworkrequiredhiringaconsultantwithdirectexperienceinteachingcareer-focusedclasses,writingcurricula,participatinginACPpartnerships,andfacilitatingprofessionaldevelopment.
Theconsultant(ElizabethAndress,co-authorofthisarticle)spentafullyeargatheringinformationanddesigningaPDresponse.TopprioritywaslisteningtothefieldtoensureourPDwouldberelevanttorealneedsandcontexts.ShemetwithABEmanagersandotherABEprofessionalsfromacrossthestate,askingthemtodetailtheirkeystosuccessaswellastheirmostpressingchallengesinACPwork.ShetookcaretomeetwithmanagersfromavarietyofcontextsforABE:urban,rural,suburban,aswellasmid-sizedcities,programswithleveledclassesandthosewhoservestudentsindrop-insettings,etc.ItsoonbecameclearthataPDresponsetostrengthenACPsinMinnesotacouldnotbeaseriesofcontent-heavyworkshops,norcoulditbeaone-size-fits-allapproach.Amultifaceted,differentiated,andhighlysupportedPDdesignwasrequiredtomeettheneedsofourmanyandvariedABEcontexts.
Astheyear-longdevelopmentworkprogressed,theACPconsultantmetregularlywithanACPleadershipteamtohelpshapethisinitiative.ThisteamincludestheATLASDirector(PatsyEgan,co-authorofthisarticle)andthreemembersofthestateABEstaff:thetransitionspecialist,theprofessionaldevelopmentspecialist,andthestateABEdirector.WhileadultcareerpathwaysPDworkcouldstretchinmanydirectionsandcouldcontinueformultipleyears,fourkeyareasofACPbestpracticewerechosentofocusourefforts,basedontopprioritiesidentifiedinthefield.Thesefociwereformulatedintotrainingobjectivesforthefirst-yearACPcohortparticipants.
Research | 22
Egan and Andress | Strengthening Adult Career Pathways in Minnesota
Thedecisionwasmadetonarrowthefocusinthiswaytopromotesolidcapacity-buildingintheseareas,ratherthanattemptingtoaddresseveryaspectofACPprogrammingandruntheriskofbuildinglastingskillsinnoneofthem.(WehavetentativelyidentifiedfivenewareasoffocustobeaddressedinasecondphaseofthePDcohort.)
AsthisPDcohortinitiativetookshape,wedrewextensivelyfromotherprofessionallearningexperiencescreatedforABEprofessionalsthroughoutthestate(seewww.atlasABE.orgformoreinformationonPDfortransitions,STAR,CCRS,numeracy,andotherareasofABEpractice).Asalways,ourPDworkwasgroundedinevidence-basedPDpractices(Desimone,2009).
Thedesignforthecohortlandedonthefollowingkeycomponents:amixofface-to-faceandonlinepresentationandinteraction,“inthetrenches”assignmentstocompleteineachparticipant’slocality,regularpeerpartnerfeedbackandsupport,occasionalcheck-incalls,andongoingevaluationthroughouttheinitiative(Guskey,2002).Table1detailsthePDdesign.ThecohortwaspromotedtoallABEadministratorsacrossthestateinanefforttobuildoverallcapacityandwasnotconnectedtoreceiptofanyparticulargrantfunding.
Innovative Design ApproachAprimarychallengeindesigningprofessionaldevelopmenttoimproveadultcareer
pathwayprogramminginMinnesotaisthediversityofABEprogramcontexts,experience,andcapacity.Oneparticipantinourfirst-yearcohorthad24yearsofABEexperience;anotherwasbrandnewtothefield.Onehadthreewell-establishedadultcareerpathwayprogramsandstrongcollaborationsinplace;anotherhadnoACPprogramsandnocollaboratingpartnerrelationships.Severalparticipantsmanagemetro-areaprogramsandothersareinmedium-sizedtowns;twooperatewithintheDepartmentofCorrections;andoneservesABElearnerswhoaredeaf,deafblind,hardofhearing,anddeafdisabledacrossthestate.Throughoutour
Upon completion of the one-year PD cohort, participating ABE administrators will be able to:
1. Defineanddescribeadultcareerpathways(ACPs)andintegratededucationandtraining(IET)asoutlinedinWIOAandasinterpretedbyMNDept.ofEducationandidentify/modify/createcoursesandpathwaysthatmeetfederalandstaterequirements.
2. ExpandandstrengthenconnectionsforACPprogrammingwithvariouslocalworkforceentities.
3. Buildrelationshipswithemployerswithinthetargetcareerpathwaysectorandengagetheminvariousaspectsoftheprogram.
4. IdentifyandaddresspossiblebarrierstofullenrollmentinACPprogramsandbuildstrongreferral/recruitmentstreamstobuildstrongenrollments.
Research | 23
Egan and Andress | Strengthening Adult Career Pathways in Minnesota
developmentyear,thefield’sadvicewasloudandclear:Do not inundate us with best practices that do not fit the realities in our setting. Do not tout model programs that would never be replicable in our locality. CreativeapproacheswererequiredtoequipABEprogrammanagerswithessentialknowledge,skills,andtoolsfromthefieldandpromotebestpractices,allwhilealsosupportingthemtoapplytheseintheirownwayintheirowncontexts.
Inresponse,anexperiential learning modelwaschosentogroundthedesignofthisprofessionaldevelopment.AnexperientiallearningapproachtoPD,illustratedinFigure1,ensuresthattheworkisconstantlygroundedintheconcreteexperienceofparticipants;includesdeliberateindividualreflectiononthatexperience;movestosharedconceptualization(whatcanweconclude?)andasearchforothersourcesformakingsenseoftheexperience;thenintegratesthenewunderstandingintonextactionsteps.ThisdesigncontrastswithaPDmodelthatreliesprimarilyonconveyingbestpracticesfromexistingexpertsourcesandsendspeopleofftoimplementontheirown,oftenwithresidualresistanceandminimalsuccess.
Aselectsetof tools areprovidedintheACPcohortfromthevastarrayofresourcesavailable,ratherthanpointingparticipantstoallavailablematerials.Forexample,weencourageuseofthecompleteCareerPathwaysToolkit,butfortrainingandimplementationpurposes,weculledafewselectguidelinesandtoolsfromthis300+pagedocumentthatweredeemedimmediatelyusefulandrelevant.
Tocontextualizetheapplicationofknowledgefromthetraining,assignmentsarecompletedwithineachcohortparticipant’ssetting.Thethreeprimaryassignmentsfocuson(a)establishing/strengtheningworkforcepartnerships;(b)buildingstrongenrollments;and(c)engagingemployers.Eachassignmentincludesguidelinesforbestpractice,atoolforassessingcurrentpracticeandidentifyingopportunitiesforgrowth,aprocessforsettinga“SMART”goal,timetocarryoutactionsteps,andreflectiononresults.(SMARTgoalsarespecific,measurable,achievable,relevant,andtime-based.)
Support and accountability arekeytotheexperientiallearning,SMART-goalbasedapproachtoPDoutlinedinthisarticle.Asmostofthecohortworkwascarriedoutlocally,connecting
Building Strong Enrollments: Examples of SMART Goals• ThecommunitycollegeadmissionsstaffwillunderstandourACPprogram
offeringsandhaveaprocessinplaceforreferringincomingstudentstotheManufacturingandHealthcareACPprograms.Thiswillresultinaminimumof10participantsineachbridgecourseinthesummerof2018.
• IwilldevelopabrochurethatclearlyoutlinesourParaProfessionalcourse(outline,careerladder,potentialearnings,etc.).Thisbrochurewillbedistributedthroughoutreacheffortsinatleastthreedeafandhard-of-hearinghighschoolandtransitionprograms.
Research | 24
Egan and Andress | Strengthening Adult Career Pathways in Minnesota
withcolleagueswithinthecohortplayedavitalrole.Tothisend,attheinitialworkshopparticipantschosepeerpartnerstoworkwiththroughoutthecohortyear.Thesepartnersprovidedfeedbackoneachother’sdraftSMARTgoalsandactionsteps,participatedtogetherinperiodiccheck-incallswiththePDfacilitators,andsharedinformationandinsightswithoneanother.Partnersandfacilitatorsservedtobothsupportandholdparticipantsaccountableduringtheyear’sACPwork.
EvaluationwasdeliberateandongoingthroughoutthepilotyearofthisACPPDcohort.ParticipantsreflectedonsuccessesandchallengesinmeetingtheirSMARTgoals.TheyalsoprovidedfeedbackonrequiredevaluationsurveysaftereachPDactivity.Asignificantpartofthespringwrap-upwebinarwasdedicatedtoevaluationofimpactandonthemethodologyandqualityofthePDcohort.
Impact of ACP Program Development CohortThepilotyearofthecohortconcludedinMay2018.Inthefinalevaluation,participants
reportedsignificantknowledgeandskilldevelopmentgainedfromthePDcohort,summarizedinTable2.
Specificprogressmadeatthelocallevelvariedwidelyamongcohortparticipants.Hereareafewexamplesasreportedinthefinalevaluation:
“We have identified the strongest areas of job growth and wages in our area and have created career pathway classes that are aligned to prepare participants to succeed in these jobs. We are building the pathways from prep to specific training classes for entry-level and higher level positions in the health care sector, providing multiple entry/exit options and constant expansion of skills and knowledge.” (Alison Wilcox, Career Pathways Coordinator, Metro South ABE)“As ABE and Workforce continued our partnership, we made great progress this year in redefining our roles in our bridge programs, including utilizing others’ areas of strength to divide tasks.” (Ron Fleischmann, FastTRAC Program Supervisor, Mankato Area ABE)“I have built relationships with multiple employers to better prepare the students to be the most equipped applicants after completing the ACP course.” (Tammy Schatz, Program Manager, Moorhead ABE) Participantsreportedthatthesupportandaccountabilityofacohortmodel,therangeof
assignments,concretegoal-setting,andtheACPtoolsprovideABEmanagerswithwhattheyneedtomoveforwardwithACPprogramdesignorimprovementinwaystheywouldn’thaveotherwise.
“The check-in calls provided necessary accountability. It made us take time to reflect on where we were, what was next, what was going well, and provided feedback in the middle of the planning process. We got to hear others’ struggles, successes, and experiences during the cohort.” (Ann Trochlil, ABE Manager, Glacial Lakes Consortium)
Research | 25
Egan and Andress | Strengthening Adult Career Pathways in Minnesota
“The most valuable aspects of the cohort training for me were using tools to evaluate our current ACP programming; setting concrete goals so we accomplished things locally and didn’t just learn passively; and reflection time at the end of the cohort year.” (Karen Wolters, ABE Program Coordinator, Mankato Area ABE)Inaddition,alesstangiblebutsignificantresultofthePDisasenseofconnectionand
solidarityamongABEadministratorsinthecohort,contributingtogreatercreativityandpersistenceinaddressingchallengesatthelocallevel.Participants’energyandengagementinthefull-daywrap-upworkshopbodeswellfortheserelationshipstosustainintothefuture,providingongoingpeersupportfortheACPworkthatliesahead.
CONCLUSIONProfessionaldevelopmentforbuildingeffectiveadultcareerpathwayprogramsacrossa
widevarietyofsettingsrequiresacreativeandcontextualizedapproach.PeersupportamongparticipatingABEadministratorsseemstobeoneofthemosthighly-valuedaspectsofourmodel.Reportedimpacts—inknowledgeandskillsobtained,progressindevelopmentofACPsineachlocality,andconfidenceinthework—aresignificant.Thecommitmenttouseevaluationdatafromthispilotyearwillinformanevenbettercohortexperienceinyeartwo.WearepleasedtosharetheapproachandwhatwehavelearnedinourpilotyearwiththewiderABEcommunityasweallworktowardstrongercareerpathwaysforadultlearnersinourcommunities.
REFERENCESATLAS(2017).AdultBasicEducationTeaching&LearningAdvancementSystem,housedatHamline
University,fundedbyagrantfromtheMinnesotaDepartmentofEducationusingfederalandstatefunding:WorkforceInvestmentActof1998(P.L.105-220),CFDA84.002AandMinnesotaStatute124D.22.St.Paul,Minnesota.Available:www.atlasABE.org.
Desimone,L.M.(2009).Improvingimpactstudiesofteachers’professionaldevelopment:Towardbetterconceptualizationsandmeasures.Educational Researcher,38(3),181–199.
Guskey,T.R.(2002).Doesitmakeadifference?Evaluatingprofessionaldevelopment.Educational leadership,59(6),45.
Kolb,D.A.(1984).Experientiallearning:Experienceasthesourceoflearninganddevelopment.UpperSaddleRiver,NewJersey:PrenticeHall.Visualavailable:http://doceo.co.uk/l&t/learning/experience.htm.
WorkforceInnovationandOpportunityAct(WIOA).(2014).PubL.No.113–128,Stat.14252014.WorkforceGPS(2016).CareerPathwaysToolkit.Available:https://careerpathways.workforcegps.org/
resources/2016/10/20/10/11/Enhanced_Career_Pathways_Toolkit
Research | 26
Egan and Andress | Strengthening Adult Career Pathways in Minnesota
TABLE 1: DESIGN OF ACP PROGRAM DEVELOPMENT COHORTDuration 10 months, August–May
Participants24 ABE program administrators from across the state, self-selectedSeveral ACP focus career sectors: healthcare, trades and industry, education, business
StaffingCohort lead: ATLAS ACP consultantStaff with roles: ABE state PD specialist, transitions specialist, and ATLAS director
Delivery Components
Pre-workshop assignments on ACP basics7-hour face-to-face intensive workshop—presentations, discussions, skill-building, peer partner relationship-buildingThree major action-oriented assignments spaced over 8 months, on (a) workforce partnerships, (b) building strong enrollments, and (c) employer engagementTwo 1.5-hour webinars on partnering with workforce and employersTwo 1-hour check-in calls (peer partners + 2 cohort facilitators)7-hour face-to-face wrap-up workshop—share accomplishments, reflect on learning, evaluate, plan next steps
Online Platform
Schoology used forWeekly communication with cohort participantsSubmission of and feedback on assignmentsSharing reference materials and tools relevant to ACP workDiscussion forums and information sharing among participants
Participants Receive25 CEUs$400 stipend to the program, plus mileage and lodging expense reimbursement for workshop attendance
Research | 27
Egan and Andress | Strengthening Adult Career Pathways in Minnesota
TABLE 2: COHORT FINAL EVALUATION RESULTS—SELF-ASSESSMENT OF PROGRESS ON PD OBJECTIVES
I was / am now fully able or quite able to: Before the Cohort
Upon Completion
of the Cohort
list, explain, and implement the seven criteria of a fully-realized adult career pathway (ACP) program.
5% 89%
partner with the local workforce entities in design and delivery of ACP programs.
37% 79%
engage employers in ACP program development and delivery.
10% 52%
build strong enrollments for an ACP program. 10% 63%continue effective ACP program development work beyond the cohort year.
n/a 94%
FIGURE 1: EXPERIENTIAL LEARNING MODEL (BASED ON KOLB, 1984. VISUAL AVAILABLE: HTTP://DOCEO.CO.UK/L&T/
LEARNING/EXPERIENCE.HTM )
Practitioner Perspective | 28
PRACTITIONER PERSPECTIVEIntegratedCareerPathways:LessonsfromAccelerating
Opportunity|ByRachelPleasantsMcDonnell
INTEGRATED CAREER PATHWAYS: LESSONS FROM ACCELERATING OPPORTUNITY
Rachel Pleasants McDonnellLisa Soricone
Jobs for the Future
INTRODUCTIONTheAcceleratingOpportunity(AO)initiative,whichlaunchedin2011,wasan
unprecedentedinvestmentinunderpreparedadultlearners.Multiplefundersjoinedforcestosupporttheimplementationofintegratedcareerpathwaysatcommunitycollegesacrosssevenstates.Thesestatesspentfouryearsfocusedonlarge-scalestateandinstitutionaltransformation.Thegoalwastoaddresspolicy,programmatic,andsystemsgapsatthestateandcollegelevelsothatgreaternumbersofadultswithsignificanteducationalandskillsgapscouldsuccessfullyadvancefromfederally-fundedAdultBasicEducationintoandthroughtechnicalpathwaysinhigh-demandoccupationalareas.Theinitiativealsoincludedarigorousthird-partyevaluation,whichprovidedanimportantopportunitytodeepenourunderstandingoftheimpactofintegratedpathwaysonstudentoutcomes.
Thefinalgrantstostatesendedin2015,andthefinalimplementationandoutcomesreportswerepublishedin2017.JFFisnowinapositiontoreflectonoverfiveyearsoflearningfromandwithourstateandnationalpartners.Thisinitiativeprovidedvaluablelessonsaboutwhatittakestoimplementintegratedcareerpathwaysforunderpreparedadultlearners,includinglessonsaboutinstructionalpractice,supportiveservices,policy,andsystemschange.
ThisisacriticaltimeforunderstandingwhatittakestoincreasetheskilllevelsandemploymentopportunitiesofAmericans.TheOECD’s2013SurveyofAdultSkills(PIACC),alandmarkinternationalstudy,showsthattheUnitedStatesisfallingbehindininternationalcomparisons:oneinsixadultshavelowliteracyskills,andoneinthreehavelownumeracyskills.Educatorsandpolicymakersareseekingevidence-basedapproachestoaddressingtheseskilldeficiencies;AcceleratingOpportunityhasthepotentialtobeonesuchapproach.
Inthisarticle,weexplorelessonsthatJFFlearnedastheinitiativeleadaswellaslessons
Practitioner Perspective | 29
McDonnell and Soricone | Integrated Career Pathways
documentedbyourevaluators.WiththecurrentpushoftheWorkforceInnovationandOpportunityAct(WIOA)toexpandintegratededucationandtrainingwehopethatwhatwehavelearnedcanhelppractitioners,researchers,andpolicymakerscontinuetoimproveoutcomesforunderpreparedandunderservedadults.
WHAT IS ACCELERATING OPPORTUNITY?AcceleratingOpportunitywasdevelopedasastrategyforhelpingmoreunderprepared
adultlearnersenterandsucceedinpostsecondarycredit-bearingcareerpathways.Whilepostsecondarycredentialsareincreasinglyimportantforobtainingfamily-supportingcareers,morethansixtypercentofadults18andolderlackanypostsecondarycredential.Inaddition,weakliteracyandnumeracyskillskeepmillionsofadultsfromsucceedingintoday’slabormarket.Historically,disconnectedsystems—includingadulteducation,secondaryeducation,communitycolleges,andworkforcedevelopment—havemadeitdifficultforunderpreparedadultlearnerstoadvancethrougheducationandtrainingprogramsinareasonabletimeframe.VeryfewAdultBasicEducationstudents(bysomeestimates,lessthan5%)everenrollincollege-levelpathways,muchlessgraduatewithmarketablecredentials.
TheAcceleratingOpportunitymodelwasdesignedtoaccelerateprogressionbycombiningAdultBasicEducationandcareerandtechnicaleducationintoasingleintegratedcareerpathway.AcceleratingOpportunitybuildsontheI-BEST(IntegratedBasicEducationandSkillsTraining)modeldevelopedbytheWashingtonStateBoardforCommunityandTechnicalColleges(SBCTC).ThroughI-BEST,WashingtonpioneeredtheuseofpostsecondaryteamteachingforAdultBasicEducationstudents.
Participatingstatesandcollegesallagreedtoimplementthefollowingnon-negotiableelements:
1. ExplicitarticulationoftwoormorecareerpathwaysthatbeginwithAdultBasicEducationorESLandcontinuetoaone-yearcollege-levelcertificateandbeyond
2. Evidenceofstronglocaldemandfortheselectedpathways3. Accelerationstrategies,includingcontextualizedlearningandtheuseofhybridcourse
designs(onlineplusclassroom-basedinstruction)4. Comprehensivestudentsupport5. Evidence-baseddualenrollmentstrategies,includingpairedcoursesandI-BESTand
I-BEST-likeapproaches6. Achievementofmarketable,stackable,credit-bearingcertificatesanddegreesand
collegereadiness7. Awardofsomecollege-levelprofessional-technicalcredits8. PartnershipswithWorkforceInvestmentBoardsandemployers
Practitioner Perspective | 30
McDonnell and Soricone | Integrated Career Pathways
PARTNERS AND FUNDERSTheinitiativewassupportedbyaconsortiumoffunders:theBill&MelindaGates
Foundation,theJoyceFoundation,theW.K.KelloggFoundation,KresgeFoundation,theOpenSocietyFoundations,theArthurBlankFoundation,theWoodruffFoundation,theCaseyFoundation,andtheUniversityofPhoenixFoundation.JFFalsopartneredwiththreeotherorganizationstoprovideafullrangeoftechnicalassistanceandinitiativeleadership:theWashingtonStateBoardforCommunityandTechnicalColleges,theNationalCouncilforWorkforceEducation,andtheNationalCollegeTransitionNetwork/WorldEd.
WHAT DID WE ACCOMPLISH? Initsfouryearsofimplementation,theAOinitiativeachievedscaleandsuccessforadult
learners.Theinitiativegrewfrom8collegesineachofthe4originalstatestocoversevenstates,inwhich85collegesimplemented189integratedcareerpathwaysinmanufacturing,healthcare,automotive,business,education,andothersectors.Over10,000individualsenrolledinAOprograms,earningover12,000credentials,withmorethan3,500studentsearning12ormorecredits.
AnevaluationofAOconductedbytheUrbanInstituteexaminedtheinitiative’soperationinfourstates(Illinois,Kansas,Kentucky,andLouisiana)andprovidedadditionalinsightsintotheimpactofprogramsonparticipants.AOstudentsexpressedhighlevelsofsatisfactionwiththeprogram.Amongover400studentssurveyed,97%saiditmetorexceededtheirexpectations,andtwo-thirdssaidtheywouldrecommendtheprogramtofamilyandfriends.
Inarigorous,quasi-experimentalstudy,AOwasfoundtoincreasetheprobabilityofearningacredentialcomparedtosimilarnon-AOstudents(seeFigure1).Inmostcases,AOreducedthenumberofcreditsearned,suggestingmoreefficientcourse-takingandacceleratedlearningamongparticipants.Withrespecttoearnings,theinitiativehadmixedresults;however,AOshowedstrongandsustainedpositiveimpactsonearningsfortwosubgroupsofstudents:AOstudentsrecruitedfromadulteducationinKentuckyandfromcareerandtechnicaleducationinKansas.Itislikelythatthemixedresultsareinfluencedbydiversestateeconomiccontexts.Morelong-termdatawouldprovidegreaterinsightintothetrajectoriesexperiencedbyAOparticipantsovertime.
Inadditiontoitsimpactonstudents,AOresultedinchangesatpolicyandsystemlevels.Forexample,Illinoisaltereditsperformance-basedfundingmeasuretoincludemomentumpoints,suchasGED®acquisitionandtransitiontopostsecondary,achangethataddedanincentiveforcommunitycollegestoaddresstheneedsofadulteducationstudentsmoreintentionallyandtoworkmorecloselywiththestateDivisionofAdultEducation.InKansas,newstateagencyagreementsenabledtheuseofTANFfundstocoverthetuitionofstudentswhocompleteda12-credithourAOpathway.InGeorgia,thestate’sTechnicalCollegeSystemaltereditstestingpolicytodelayCOMPASStestingtoallowadulteducationstudentstoentercredit-bearing
Practitioner Perspective | 31
McDonnell and Soricone | Integrated Career Pathways
coursesbasedontheirTABEscores.Atthecollegelevel,manyinstitutionsmadechangestobetterintegrateABEstudents,suchasprovidingthemwithaccesstocollegeresources(library,parking,studentID’s)likeothercollegestudents.Collegesalsomadeeffortstofacilitatetheco-enrollmentofadulteducationstudentsintocollegecoursesandaltercourseschedulingtobettermeettheneedsofadultlearners.
Significantly,AOchangedtheculturearoundperceptionsofABEstudentsandtheirpotentialincommunitycollege.Adulteducationstudentsarenowseenaspartofthestrategytohelpstatesboostcollegeenrollment,meetemployerneeds,andachievecredentialattainmentgoals.AsleadersinIllinoisreported,“...threeyearsago,adulteducationwasseenasafreeprogramforESLandGEDstudents.Today,adulteducationisseenasapotentialareaofgrowthforthecollegecreditenrollment.”
WHAT DID WE LEARN?
Lessons About Partnerships TheAOleadershipteamrecognizedearlyonthatpartnerships are an essential building
block for an initiative focused on bridging the “silos” of adult and career and technical education.Historically,theinternalandexternalpartnersneededtodevelopintegratedpathwayswork—collegeCTEdepartments,AdultBasicEducation,studentservices,workforcedevelopmentpartners,andemployers-haven’tworkedtogetherclosely(ifatall).Insomecases,theAOgrantprovidedtheimpetusforthesestakeholderstocometogetherforthefirsttime.
Atthebeginningoftheinitiative,ABEstaffhadtocollaborateregularlywithCTEleadershipandfacultytoidentifytheappropriatepathwaysandcoursesforco-enrollmentanddeterminewhattheteamteachingmodelwouldlooklike.Throughoutimplementation,facultyneededtomeetfrequentlytoshareinformationonstudentprogress,honeteamteachingstrategies,andidentifynewpotentialpathwaysforexpansion.Itwasalsoimportanttoworkcloselywithstudentservicesinordertoensureaccesstosupportsliketutoring,counseling,andotherresources.OftenthistoowasanewrelationshipforABE;inmanycollegesABEstudentsdidnotpreviouslyhaveaccesstocollege-providedsupports.
College leadership commitment played a large role in the success of these internal partnerships. Atcollegeswheretheupper-levelleadershipmadecleartheirsupportofAOitwaseasiertobuildinternalrelationships.AtcollegeswhereABEwastheprimarydriver,itwasmorechallengingtomakeheadway.
Colleges relied on external partnerships with the public workforce system and employers to inform program design, recruit participants, and assist with job placement.Somecollegesalsoworkedwithcommunity-basedorganizations(suchasGoodwillIndustries)toprovidesupportiveservices.Theseexternalpartnershipsweremorechallengingtoestablish—especiallypartnershipswithemployers.However,employerengagementdidincreaseoverthecourseoftheinitiative.
Practitioner Perspective | 32
McDonnell and Soricone | Integrated Career Pathways
Partnerships proved critical at the state level as well.Inparticular,state-levelcollaborationbetweenCTEandABEcouldsetthetoneforcolleges.InIllinois,forexample,thecloseworkingrelationshipbetweenstateCTEandABEleadershipsentaclearsignaltocollegesthatAOwasn’tjustanABEinitiative.Similarly,statescouldfacilitatepartnershipswiththeworkforcesystemorotherstateagencies(suchasTANF)thatwouldthendrivelocal-levelpartnerships.Thesestate-levelpartnershipsalsoenabledleveragedresourcesandfunding.InKansas,collaborationwiththestateTANFagencyledtoanagreementthatTANFwouldfundpathwaytuitionforeligiblestudents.
Lessons About Instructional Practice OneimportantlessonfromAOisthat team teaching, while challenging, provides students
with an accelerated and supportive learning environment.OverthecourseofAO,JFFanditspartnerslearnedaboutthevariouswaysthatteamteacherscontributetoclassroomsuccess.Acorecomponentiscontextualizedbasicskillsinstruction,butthebenefitsofthepartnershipgobeyondcontentdelivery.Inmanycases,theadulteducationteacherwouldmodelhowtobeastudent—howtotakenotesandhowtoaskquestionsduringclass.Theyarealsooftentheonestonoticewhenstudentsaregettinglost,andcanstoptheCTEinstructorandaskforclarification.ABEteachersalsoprovideCTEinstructorswithfeedbackonteachingtechniques,aswellasnewideasforhowtoreachstudents.
Oneofthemostimportantlessonsisthatpicking the right teachers is critical—aswellasknowingwhenateachingteamisn’tworking.Teamteachersareadiversegroup,buttheydoneedtobecollaborativeandwillingtoexperimentwithclassroompractice.Oncetherightteachersareonboard,theyneedtimetoplanandcoordinateactivities,andtheyneedprofessionaldevelopmenttounderstandwhatteamteachingcanlooklike.Anotherlessonisthattheimplementationofteamteachingrequiresongoing professional development and othersupportstobuildinstructors’effectivenessandflexibilityinapplyingthisnewapproach.Forexample,instructorsneedtounderstandthedifferentmodelsthatcanbeusedtomaximizetheircontributionsasequalpartnersintheinstructionalprocess.
Lessons About Supportive Services TheAOexperiencereinforcedtheneedtoconsideradultlearnersmoreholisticallyand
offerthemanarrayofsupportstoencouragetheirpersistenceandsuccessinpostsecondaryeducation.
Comprehensive supports:Inadditiontoacademicsupportslikeadvisingtosupportgoal-settingandefficientcourse-taking,studentsrequirenon-academicadvisingtonavigatethecollegeenvironment.Studentsalsorequirecareerservicestosupportcareerexploration,transitionstowork,andfinancialservicestohelpthemmanagethecostsofpostsecondaryeducation.Finally,low-incomeadultstudentscanbenefitfrompersonalcounselingandaccesstosocialservicesthathelpthemmanagelifesituationsthatcanimpedeprogressincollege.
Practitioner Perspective | 33
McDonnell and Soricone | Integrated Career Pathways
Thisrangeofsupportsshouldbeavailablethroughoutastudent’spaththroughcommunitycollegeandbeadjustedtosuitstudentneedsatdifferentphasesoftheirprogress.
Partnerships:Offeringcomprehensivestudentsupportscanchallengethecapacityofmostcommunitycollegesandthusrequirescollaborationacrossmultipledepartmentsaswellasexternalpartners.Forexample,localcareercenterscansupplementcollegeresourcestoprovidecareerservices,whilecommunity-basedorganizationscanofferhelpwithhousing,childcare,transportation,andmentalhealthcounseling.
Bringing the services to students:TheAOexperiencerevealedthatstudentsdonotalwaysaccessavailableservicesduetolackofinformationorreluctancetoaskforhelp.Itisthusimportanttocommunicateaboutavailableservicestostudents,suchasthroughpresentationstoclasses,whichcaninformstudentsandfacultyalike.Toreducethestigmaassociatedwithaccessingservices,programscanrequirethatallstudentsparticipateinformsofsupport,suchasnon-academicadvising,whichcanopenupconversationstoaddresspersonal,financial,andotherissuesthatcanimpedestudentsuccess.
Lessons Learned About Systems Change ChangingperceptionsaboutapopulationlikeAdultBasicEducationstudentsdoesnot
happenovernight;ittakestimeandthecommitmentofleadership.Alignment with larger goals: AOleadersalignedtheinitiativewithotherstateeffortsto
connectlow-skilledadultstoeducationandworkforceservices,recognizingthatthissegmentofthepopulationhadbeenlargelyunderservedbythesesystems,showinghowAO’ssuccesscouldmeetlargereducationandworkforcegoals.Forexample,KansasintentionallyframedAOasaworkforceinitiative,whichhelpedgainbuy-infromthestateworkforcesystem.
Building buy-in through positive experiences:Overtime,collegesdevelopedstrategiestobetterservelow-skilledstudentsandsuccessfullypromotedpositiveattitudestowardthesestudentsoncampuses.InternalpartnershipsbetweenthecollegeAOstaffandCTEorcollegeadministrativestaffcreatedunderstandingofthevalueoftheinitiativeandthepotentialforsuccessamongABEstudents.OneofthemostpowerfulleversforchangewasfacultywhohadpositiveexperienceswithAOstudents;theybecamechampionsfortheinitiativeandpersuadedotherfacultymembersofitsvalue.Shiftingattitudesmotivatedchangeincollegepoliciestohelpstudents,suchaswaivingcourseprerequisitesforAOstudents.
Lessons About Getting Started with Integrated Pathways ThetimingoftheAOgrantsmeantthatmanycollegeshadtohitthegroundrunningwith
theirinitialpathways.Later,ascollegesexpandedtonewpathways,theywereabletotakemoretimetolaythegroundworkforpathwayimplementation.Forthosegettingstartedwithintegratedpathways,werecommendtakingtimeupfronttothinkthroughthefollowingelementsandquestions.
Stakeholder engagement:Priortogettingstarted,it’simportanttoengageeveryonewho
Practitioner Perspective | 34
McDonnell and Soricone | Integrated Career Pathways
mightbeinvolvedwithpathwaydevelopmentandimplementation.Thisincludeseverythingfromcollegeleadershiptoadmissions.Focusonmakingsurethateveryoneunderstandswhatintegratedpathwayswillmeanfortheirwork.Forexample,yourregistrarneedstoknowhowtocodeteam-taughtclasses.
• Whatdepartmentsandindividualswillbeimpactedbythiswork?Howcanyougetthemonboardwithpotentialchanges?
• Whoareyourpossiblechampionsandwhomightgetinyourway?• Doescollegeleadershipunderstandwhyintegratedpathwaysareimportantformeeting
thecollege’sstrategicgoals?Pathway selection:Someprogramslendthemselvestointegrationmorethanothers.In
selectingpathways,collegesconsideredmultiplefactors,includinglabormarketdemand(includingstartingwages),studentinterest,andthereceptivityofinstructorsandprogramleadership.AtJFF,wefeltitwasimportantforstudentstobeabletoearnacredentialafterasemesteroffull-timeenrollment,butalsowantedtoensurethatstudentscouldcontinueonafterthefirstsemestertoearnmoreadvancedcredentials.Ifthesepathwaysdidn’talreadyexist,itwastrickyforadulteducationleaderstopushdepartmentleadershiptoshiftpathwaystructures.
• Whatpathwaysandcredentialsareindemandinyourlocallabormarket?Whatarethestartingwagesinthosefields?
• Inwhatfieldshasthecollegealreadydevelopedpathwayswithmultiplestackablecredentials?
• Whatprogramshaveleadershipandfacultythatarereceptivetotryingnewthings?• WhatprogramsandcareersareyourABEstudentsinterestedin?• Whatprogramshavemanageableinitialreadingandmathskillrequirements?Student support:Asdiscussedearlier,studentsinintegratedpathwaystendtoneeda
higherlevelofsupportandguidance,especiallyatthebeginningofthepathway.Thisincludesamixofacademicandnon-academicsupports.
• Willstudentshaveaccesstoadedicatednavigatororcoach?• Whaton-campussupportscanstudentsaccess?• Whatexternalsupportsareavailable(throughtheworkforcesystemorcommunity-
basedorganizations)?• Howproactiveor“intrusive”willsupportsbe?Team teaching:Inadditiontopickingtherightinstructors,itiscriticaltobuildinsufficient
up-frontandongoingprofessionaldevelopment.Teamteachingisanewexperienceformanyfaculty;theyneedtofeelsupported,especiallyatthebeginningwhentheyareworkingoutthekinksofworkingtogetherintheclassroom.
• Whatkindofup-frontjointplanningtimewillinstructorshave?
Practitioner Perspective | 35
McDonnell and Soricone | Integrated Career Pathways
• Whatprofessionaldevelopmentisavailable?• Arethereteamteacherstheycanshadowatyourcollegeoranothercollege?• Willteamteachershaveongoingpaidplanningtimethroughoutthesemester?
Implementing Integrated Programs in Non-College ContextsAlthoughAOwasimplementedinstateswhereAdultBasicEducationwasofferedthrough
communitycolleges,severalaspectsoftheAOexperienceapplyacrosssituations,regardlessofwhereABEservicesareoffered—incommunity-basedorganizations,schoolsystems,orcolleges.
Labor market connections:Toensurestudents’successintransitioningtothelabormarket,theselectionofintegratedpathwaysmustbedrivenbylabormarketdemand.Itimportanttoengageemployers—directlyorindirectly—byworkingwithworkforcesystempartnerstoensuretherelevanceandmarketabilityoftheskillsandcredentialsofferedinintegratedprogramming.
Partnerships:Integratedcareerpathwaysnecessitatepartneringatmultiplelevels,fromagenciesandinstitutionstotheclassroom.Asnotedearlier,partnershipscanbevaluabletoenabletheprovisionofcomprehensivesupports,includingcareeradvisingandpersonalsupports.Itisimportanttobringpartnerstogethertodeterminewhateachcanoffertosupportthesuccessofanintegratedpathwayeffort.
Planning:Developingintegratedpathwaysrequiresplanningtodesignservices,mobilizeresources,andanticipatebarriers.Planningsupportsthealignmentofintegratedpathwayeffortswithlargersystemgoals.Itisparticularlyimportantthatinstructorsbegivenpaidtimeforplanningtheintegrationofinstructiontoensureclarityofrolesandalignmentoflearningobjectives.
Communication:Asisthecaseformosteducationalreforms,communicationplaysanimportantroleinlaunchingandsustainingintegratedpathwayinitiatives.Itisimportanttocommunicateprogramgoalswithinandacrosstheagencies/institutionsinvolved,andcommunicatingsuccessesiscriticalforbuildingandsustainingbuy-in.
Data:Dataonstudentcompletionandoutcomescanhelptoclarifythepurposeandprovidetherationaleforanintegratedapproachtoadultlearning.Asanintegratedpathwayunfolds,datacanbeusedtodemonstratesuccessorhighlightproblemareastobeaddressed.
WHERE DO WE GO FROM HERE? JFFanditspartnersarethrilledbytheongoingcommitmenttointegratedpathwaysacross
theAOstates.Eachstateistakingaslightlydifferentapproachtosustainabilityandscale,butallcontinuetoofferintegratedpathwaysforadulteducationstudentsandincreasinglyfordevelopmentaleducationstudentsaswell.Manycollegesarealsoconsideringhowtocombineintegratedinstructionwithothercommunitycollegeredesigns,suchasthedevelopmentof
Practitioner Perspective | 36
McDonnell and Soricone | Integrated Career Pathways
morestructuredpathwaysandenhancedadvisingmodels.Georgia’scollegeshavecontinuedtoofferAcceleratingOpportunityprogramsfortheir
GEDstudents,oftenthroughpartnershipswithUnitedWayandotherlocalorganizationsandfunders.
IllinoiscontinuestoscaleAcceleratingOpportunity,withmorethanhalfofthe48collegesinIllinoiscontinuingtooperateaspectsofthemodel(calledICAPS).Tomovethestatetowardstrongereconomicmobilityandeducationandemploymentoutcomes,thisfallthestate’sAdultEducationprogrambegana10-monthprocesstodevelopaFive-YearStrategicPlan.Theplanincludesstrategiestoensurestudentshaveaccesstocomprehensivepathwayswithpostsecondaryeducationandtraining,embeddedemployabilityskillstraining,andcomprehensivesupportservices.
KansascontinuestosupportintegratedpathwaysthroughitsAO-KProviso,whichmakesthefirsttwelvecreditsofapprovedpathwaysfreeforstudentswithoutahighschooldiplomaandprovidescollegeswithfundstosupportteamteaching.ThestateisalsoexploringstrategiestouseteamteachingforCTEstudentswhoalreadyhaveahighschooldiploma.
KentuckycontinuestoofferAOKYasadualenrollmentoptionforGEDseekingstudents,withadulteducationprovidingcontextualizedGEDpreptotheprogramorsectorthestudentisenrolledin.ThestudentreceiveswraparoundservicesfromthecollegeandcontinuestogetcareercoachingservicesfromthelocalKentuckyCareerCenter.ProgramsofferedinAOKYvaryfromcollegetocollegebasedonlocallabormarketdatafromoneto12programs.Currently,AOKYismuchmorefocusedonstudentswithoutahighschoolcredential;asaresult,enrollmentislowerthanduringAO,whencollegesalsotargeteddevelopmentaleducationstudents.
LouisianaprioritizedintegratedpathwaysinitsmostrecentABEprovidersRFP,andisworkingtoensurethateachcollegecontinuestoofferatleasttwopathways.Its5for6scholarship,fundedthroughtherevenuecollegesreceivefromtuitionincreases,coverstuitionforthefirstsixcredithoursofapathway,afterwhichstudentsareeligibleforPell.Collegesandtheiradulteducationpartners(inlocationswhereadulteducationisnotofferedbythecollege)areworkingtoexpandthenumberofpathwaysavailableandincreaseoverallenrollment.Theyarealsostartingtoexpandbridgeprogramsforthosestudentswhoneedadditionalbasicskillsdevelopmentbeforestartinganintegratedpathway.
Mississippi issupportingthestatewideimplementationofintegratedpathwaysthroughitsMI-BESTinitiative.TheW.K.KelloggFoundationprovidedsupportforall15collegestodevelopteam-taughtpathways;asofMarch2017,over1200studentshadenrolledinintegratedpathways.
Synthesizing Lessons LearnedIn2017,JFFreceivedagrantfromtheAnnieE.CaseyFoundationtoconductameta-analysis
Practitioner Perspective | 37
McDonnell and Soricone | Integrated Career Pathways
ofprogramevaluations,includingtheAOevaluation,withthegoalofsynthesizingwhatweknowabouttrainingandeducationmodels,aswellasprogramsandpractices,thatprepareadultsforliving-wagecareers.ThepurposeofthisanalysisistoinformthefieldabouthowbesttoaddresstheeducationandemploymentneedsofAmerica’slargeandunderservedadultlearnerpopulation,aswellascatalyzefuturepublicandprivateinvestmentsinunderpreparedadultlearners.Theanalysisidentifiedthreemainfociforassessingtheimpactofcareerpathways:pathwayentry,integratedtraining,andcareerprogression.Positiveandsignificantimpactwasfoundforpathwayentryandintegratedtraining,withmorelimitedevidenceofimpactforcareerprogressionmodels.Commoncoreelementsemergedacrossallthreefoci,includingengagededucation/employer/workforcepartnerships;contextualized,accelerated,andcompetency-basedinstruction;work-basedlearning;andproactivestudentsupports.
Expanding Team Teaching ThroughagrantfromtheECMCFoundation,JFFisworkingwithfivecollegesacrosstwo
oftheAOstates(KansasandKentucky)toexpandtheteamteachingmodeltoserveallCTEstudentswhoneedtobuildtheirbasicacademicreadiness.ThesecollegesareexperimentingwithavarietyofstrategiestoextendthereachandeffectivenessoftheAOmodel,includingrestructuringthefirstsemesterofCTEprogramstoprovidegreatersupportandpreparestudentsforarangeofcredentialsandcareers.
FUTURE RESEARCH QUESTIONS AcceleratingOpportunitywasafantasticlearningopportunityforJFFanditspartnersand
funders.Buttherearemanyotherresearchquestionswewouldlovetodigintofurtherasweexpandourunderstandingofwhatworksforunderpreparedlearners.SomeofourburningquestionsrelatetobetterunderstandinghowtheAOmodelcanworkinstateswhereadulteducationisnothousedwithinpostsecondaryeducation.InAO,wefocusedonstateswiththisgovernancemodelbecausewefeltthatthisstate-levelconnectionwouldfacilitatelocal-levelimplementation.WhilesomecollegesinAOdidpartnerwithK12orCBO-basedABEproviders,wehaven’tyettestedhowthemodelworks—orhowitmayneedtoadapt—instateswhereABEishousedwithinK12educationorwithintheworkforcesystem,whichisthecaseinthemajorityofstates.
Therearenumerousquestionswecouldexplorerelatedtoteamteachingmodels,includingwhatapproachesworkbestindifferentpathways,howtheteamteachingrelationshipevolvesovertime,andhowCTEinstructorswhoworkwithateamteacherevolvetheirownteachingpractice.
JFFisalsointerestinginexploringhowteamteachingcanbeintegratedintoothereducationandworkforcedevelopmentmodels,includingapprenticeship,on-the-jobtraining,andcompetency-basededucation.
Practitioner Perspective | 38
McDonnell and Soricone | Integrated Career Pathways
Finally,thereismoretolearnaboutthelong-termoutcomesonstudentemploymentandwages,aswellasthereturnoninvestmentforintegratedpathways.
CONCLUSIONAcceleratingOpportunitywasatremendousopportunitytolearnabouthowtheintegrated
pathwaymodelcanbeimplementedandscaledindiversecontexts.Overthecourseoftheinitiativeweworkedcloselywithourpartnersandourstatestorefinethemodel,strengthencollegecapacity,provideprofessionaldevelopment,andcreateopportunitiesforcross-statesharing.Inthisarticle,wehavehighlightedsomeofthemajorlessonslearnedduringtheinitiative,withafocusonlessonsthatcanhelppractitionersandpolicymakersstrengthenopportunitiesforunderpreparedlearners.Ourlessonslearnedspaneverythingfromindividualstudentinterventionstostatepolicy,butwewouldliketoconcludewiththemostimportantlesson:implementingintegratedpathwaysishardwork,buttheimpactonstudents’livesandfamiliesmakesitallworthwhile.
FIGURE 1: LIKELIHOOD THAT ACCELERATING OPPORTUNITY STUDENTS EARNED ANY CREDENTIAL, RELATIVE TO MATCHED COMPARISON GROUP, BY STATE
Source: New Evidence on Integrated Career Pathways Final Impact Report for Accelerating Opportunity. Urban Institute, 2017.
Practitioner Perspective | 39
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
CAREER PATHWAYS IN CHICAGO, HOUSTON, AND MIAMI: KEY FEATURES AND SUPPORT SERVICES AMONG ADULT
EDUCATION PROVIDERS
Dr. Esther Prins Dr. Carol Clymer
The Pennsylvania State University
ABSTRACTManyadulteducationprovidersaredevelopingcareerpathways(CP)programs,whichareviewedasanimportantworkforcedevelopmentandpovertyalleviationstrategyintheWorkforceInnovationandOpportunityAct,bystateandlocalgovernments,andbyprivatefunders.Basedonathree-yearresearcher-practitionerpartnership,thispaperusessurveydatafrom106adulteducationagenciestodescribesalientfeaturesofCPprogramminginChicago,Houston,andMiamiandthenusesfocusgroupdataandcasestudiesofsixagenciestoanalyzewraparoundsupportservicesingreaterdetail.Ninety-fourpercentofsurveyrespondentswereprovidingordevelopingCPprograms,butdesignandimplementationvariedwidely.Thefindingsunderscoretheimportanceofprovidingcomprehensivesupportservicestohelpadultlearnersaddressthecognitiveandmaterialburdenofpoverty.
Manyadulteducationprovidersaredevelopingcareerpathways(CP)programs,whichareviewedasanimportantworkforcedevelopmentandpovertyalleviationstrategyintheWorkforceInnovationandOpportunityAct(WIOA),bystateandlocalgovernments,andbyprivatefunders.Althoughadulteducationagencieshavelongprovidedjobtraining,thecareerpathwayslabelisrelativelynew.TheCPmodeloffers“aseriesofeducationandtrainingprogramsandsupportservicesthatenableindividualstogetjobsinspecificindustriesandadvanceovertimebysuccessfullycompletinghigherlevelsofeducationandwork”(Strawn,2011,p.1).CPprogramsareintendedtohelpadults—includingimmigrants,refugees,dislocatedworkers,andadultswithlimitedincomeandeducation—progressalongacademicandcareer“ladders”(Estrada&DuBois,2010).
However,theresearchbaseonCPisthin,especiallyconcerningprogramsthatareoperatedbycommunity-basedorganizations(CBOs)andthataredesignedforadultswithlimitededucation.Asdiscussedbelow,moststudieshavefocusedonCPprogramsforadultswhoarecommunitycollegestudentsorhighschoolgraduates,whichexcludesmoretypicaladultbasiceducation(ABE)students.Assuch,thereisscantresearchtoguideadulteducators’decisionsabouthowtodesignandimplementCPprogramssothatadultsarebetterpreparedforpostsecondaryeducationandemployment.
CareerPathwaysinChicago,Houston,andMiami:KeyFeaturesandSupportServicesAmongAdultEducationProviders|ByEstherPrinsandDr.CarolClymer
Practitioner Perspective | 40
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
ThispaperaddressesthesegapsbyanalyzingthecurrentstateofCPprogramminginadulteducationorganizationsinChicago,Houston,andMiami,drawingonmixed-methodsdatafromathree-yearresearcher-practitionerpartnership.FundedbytheInstituteofEducationSciences,theprojectincludedresearchersattheInstitutefortheStudyofAdultLiteracyatPennStateandpartnersattheChicagoCitywideLiteracyCoalition,HoustonCenterforLiteracy,andMiami-DadeCountyPublicSchools.ThepurposeoftheprojectwastomapthelandscapeofCPinthesecities.ThisarticleusessurveydatatodescribesalientfeaturesofCPacrossthecitiesandthenusesqualitativefocusgroupandcasestudydatatoanalyzesupportservicesingreaterdetail.WeselectedthisprogrammaticfeaturebecauseitcutsacrossallcasestudysitesandbecausethefindingssuggestitwascrucialforhelpingstudentsaccessandpersistinCPprograms.Wearguethatmentalbandwidthisausefulwayofconceptualizinghowwraparoundsupportsminimizethecognitiveloadofpoverty,therebyexpandingadultlearners’abilitytofocusontheirstudies.
RELEVANT LITERATURE
Career Pathways for Adult LearnersSeveralfederalagencies,includingtheOfficeofCareer,Technical,andAdultEducation,
HealthandHumanServices,andtheDepartmentofLabor,haveinvestedinCPimplementationandresearch,indicatingpolicymakers’widespreadinterestinthistopic.However,mostfederalresearchandotherstudieshavefocusedonCPprogramsinbetter-resourcedsettingssuchascommunitycollegesorworkforceorganizations,minimizingtheroleofadulteducationagenciesasCPproviders(Anderson,Hall,&Derrick-Mills,2013;Anderson,Kuehn,Eyster,Barnow,&Lerman,2017;Carroll,Kersh,Sullivan,&Fincher,2012;Liebowitz&Taylor,2004;Mazzeo,Rab,&Alssid,2003;Zeidenberg,Cho,&Jenkins,2010).Accordingly,manystudiesincludestudentswhoalreadyhaveasecondarydiploma.Forexample,adultswithoutahighschooldegreecomprisedlessthan8%ofparticipantsinonefederallyfundedCPstudy(Fountainetal.,2015)and1%to40%ofparticipantsinanother(Fein,2016).Lessacademicallypreparedadultsfacegreaterbarrierstoenteringandsucceedinginpostsecondarystudyandemployment(Reder,1999),sotheiroutcomesarelikelytodivergefromthoseofCPstudentswithastrongeracademicbaseandcredentials.Thus,previousstudieshavelimitedrelevanceforpractitionersservingadultlearnerswithlowerlevelsofeducationorunmetliteracy,numeracy,andEnglishlanguageneeds.
ManyCPprovidersfacedisincentivestoservingthesetypesofstudentsbecausethey“requireadditionalservicesandalongertimeframetosucceedinpostsecondaryeducationandthelabormarket”(CLASP,2014,p.27).Also,theirinterimgainsandachievementsarenotcapturedbymostexistingfederalandstateoutcomemeasures(CLASP,2014).Insum,adulteducationprogramsaremorelikelythanothertypesofCPproviderstoserveadultswhohavethegreatesteducationalandsocioeconomicchallengesandwhoneedthemostsupportto
Practitioner Perspective | 41
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
attaintheireducationalandemploymentgoals.Experimentalandnon-experimentallongitudinalstudiesshowthatCPprogramshave
helpedlow-incomeadultsachievepromisingeducationalandemploymentoutcomessuchasfull-timeemploymentstatus,earnings,lengthofemployment,financialstability,participationinsubsequenteducationandtraining,andcompletionofacademiccredentials(Andersonetal.,2017;Chase-Lansdaleetal.,2017;Conway,Blair,&Helmer,2012;Elliott&Roder,2017;Fountainetal.,2015;Gardiner,Rolston,Fein,&Cho,2017;Maguire,Freely,Clymer,Conway,&Schwartz,2010;Zambrowski&Gordon,1994).Althoughmostoftheseprogramstendedtoenrollhighschool-educatedadults,thefindingshighlighthowCPprogramscansupportadults’educationalandeconomicwell-being.
Support ServicesPolicymakers,researchers,andfundershaveincreasinglyemphasizedsupportservices
forlow-incomestudentsinadulteducationandcommunitycolleges(Bettinger,Boatman,&Long,2013;Weissmanetal.,2009).WraparoundsupportsarealsoconsideredakeyCPservicestrategy(Fein,2012)becausetheyhelpadultsresolvefinancialandsocialbarrierstoeducationandemployment,includingtransportation,childcare,housing,health,andfinancialinstability(seee.g.Seefeldt,Engstrom,&Gardiner,2016onstudents’financialandotherchallenges).However,thereisscantresearchonwhatkindsofsupportservicesareofferedbyCPprogramsinadulteducation.
Thelimitedresearchonwraparoundsupportsinjobtrainingandadultandhighereducationsuggeststhattheyarelinkedtobetteremploymentandeducationoutcomessuchasearnings,employmentstatus,andcollegeenrollmentandretention(Hess,Mayayeva,Reichlin,&Thakur,2016;Maxwell,Hock,Verbitsky-Savitz,&Reed,2012).Inaddition,exploratoryevidenceindicatesthatbundlingsupports—“provid[ing]asetofcoordinatedservicesinonelocation”(Hessetal.,2016,p.3)—yieldsbetteroutcomes(Price,Long,Quast,McMaken,&Kioukis,2014,p.24),andthatfinancialcounselingimprovesjobplacementandretention(Rankin,2015),collegedegreeattainment,andjobadvancement(Kaul,Burnett,&StGeorge,2011).Researchonothersupportservicessuchastransportationandchildcareshowssimilarlypositiveresults(Hessetal.,2016).ThesestudiesunderscoretheimportanceofsupportservicesinadulteducationandCP.
METHODS
Partnership Background and Site SelectionTheprojectfocusedonChicago,Houston,andMiamibecauseouradulteducationpartners
inthesecitieshadpreviouslycollaboratedontheU.S.DepartmentofEducation’sAdultEducationGreatCitiesSummitProject(2009-11).Thesecitiesandtheirrespectivecountiesarealsohometoahighpercentageofadultswithunmeteducationalneeds,demonstratingtherelevanceoftheirCPpracticesandpoliciesforotherregions.Collectively,thecounties
Practitioner Perspective | 42
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
accountforover5%ofthenation’sadultswithoutahighschooldegreeandnearly10%ofU.S.residentswithlimited-Englishproficiency.Althoughthecountieshave20%oftheirstates’totaladultpopulation,theyrepresent25%ofadultswithoutdiplomasandover35%oflimited-Englishspeakers(U.S.CensusBureau,2011).
Research Questions and DesignTheresearchquestionsexamined(1)thekeyfeaturesofadulteducationcareerpathways
ineachcity,(2)CPoutcomemeasures(includinganycommonmeasuresandwhichinterim-andlong-termoutcomesprogramsaremeasuring),(3)howselectedprogramsdesignandimplementCP;(4)howpoliciesandpracticesshapeCPprogrammingandcoordinationacrosssystems;and(5)theprogrammaticfeatures,policies,andotherfactorsthatcontributetostudentsuccess.Thisarticleprovidesselectedsurveyfindingsonresearchquestion1andthenusesqualitativedatatoanalyzesupportservices(oneprogrammaticcomponentofresearchquestions3and5).Theotherfindingscanbeaccessedinourfinalreport(Prinsetal.,2018)
Thestudyemployedasequential,mixedmethodsresearchdesign(Collins,Onwuegbuzie,&Jiao,2007).Wefirstgatheredsurvey datatoanswerresearchquestions1-2andtoinformtheuseoffocus groups.Surveyandfocusgroupdatawerethenusedtoselectprogramsanddesignresearchinstrumentsforacollective case study.Qualitativefocusgroupandcasestudydatawereusedtoanswerquestions3-5.Inthesequentialsamplingdesign(Collinsetal.,2007),thecasestudyandfocusgroupsampleswerederivedfromthepreviousphase.
SurveyDesignedcollaborativelybytheresearchteam,thesurveyincludedclosed-endedquestions
aboutorganizationalandstudentcharacteristics,programdesignanddelivery,datacollectionsystemsandoutcomemeasures,andaggregatestudentoutcomes,andseveralopen-endedquestions(e.g.,identifyorganizationswithsuccessfulCPprogramming)pertainingtothe2014-15programyear.An“indevelopment”optionallowedrespondentstoindicateinitiativesthatwereinprogress.Thesurveywaspilot-testedwithseveralpractitioners,includingadataanalyst,andrevisedaccordingly.
OurcitypartnerscreatedalistofallknownABEprovidersintheircities,includingcommunitycolleges,CBOs,libraries,workforcedevelopmentorganizations,K-12schools,correctionalinstitutions,andotherorganizations(n=184).Weexcludedorganizationsthatserveonlyorprimarilyin-schoolyouth.Thefinallistoforganizationsreflectedeachcity’sstructureofadulteducationprovision:InChicagoandHouston,CBOsandcommunitycollegesarethemainproviders,whereasthekeyprovidersinMiamiarethepublicschooldistrictandMiamiDadeCollege.ChicagoandMiamieachhaveasingle,multi-campuscommunitycollegesystem,whereasHoustonhassixcommunitycollegesystems.
Theconfidential,web-basedsurveywasadministeredinlate2015toearly2016byauniversitysurveyresearchcenter,usingstrategiesproventoincreaseresponserates,such
Practitioner Perspective | 43
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
asincentives($2bill,chancetoenterarafflefora$50giftcard)andrepeatedcontacts(Dillman,Smyth,&Christian,2009).Wealsoheldawebinartoexplaintheprojectandsurveycompletion.Follow-upcontactsincludedemails,phonecalls,andletters.
Ofthefinaleligiblesample(n=147),106agenciesreturnedacomplete(n=102)orpartial(n=4)survey,fora72%responserate.1Theprincipalinvestigatorcontactedrespondentstoprovidemissingdataandcorrectinaccuracies.ThedatawereanalyzedbycalculatingdescriptivestatisticsandChi-squarestatisticstoidentifysignificantdifferencesbetweencitiesandbetweenagenciesthatofferedCP(perthedefinitionbelow)versusthosethatsaid“no”or“indevelopment.”(SeePrinsetal.,2018forsurveyquestionsanddetailedanalyses.)
Focus GroupsFocusgroupswithadulteducationproviderswereusedtoinvestigatehowpoliciesand
practiceshaveshapedCPimplementationandcoordinationineachcity.Weselectedprovidersthatwerenominatedbysurveyrespondents,recommendedbycitypartners,and/orreportedsuccessfuloutcomesonthesurvey;thatrepresentedthecity’smainadulteducationproviders(communitycolleges,CBOs,orschooldistrict);andthatserveddifferentneighborhoodsandstudentpopulations.Inspring2016stafffromfivetosevenprovidersineachcityparticipatedinafocusgroup(18providerstotal).Thetwo-hourfocusgroupswereaudio-recorded,transcribed,coded,andanalyzedtoanswertheresearchquestions.
Collective Case StudyInacollectivecasestudy,severalcasesarestudiedjointly“toinquireintothephenomenon,
population,orgeneralcondition”(Stake,1994,p.237).Extremecasesampling(Collinsetal.,2007)wasusedtoidentifytwosuccessfulprogramspercity.Throughareviewofsurveyandfocusgroupdataanddiscussionwithcitypartners,wechoseorganizationswithexemplaryCPprogramsandalargepercentageofstudentswithoutasecondarydegree.Organizationsalsorepresenteddifferentorganizationaltypes,occupationalsectors,studentpopulations,andneighborhoods.These“instrumental”caseswerechosenbecausetheywouldyieldinsightsintoanissuethattranscendseachcase(Stake,1994,p.237):theroleofadulteducationinhelpingadultsandimmigrantsaccessCPservicesandhowsuccessfulprogramsdesignandimplementtheseinitiatives.
InorganizationswithmultipleCPclasses,weselectedclasseswithbetteroutcomes(e.g.,programcompletion,jobplacement)andthateitherdidnotrequireasecondarydiplomaorhadahigherproportionofstudentswithoutacollegedegree.TheCPclassesalsoincludedamixtureofmale-andfemale-dominatedoccupationssuchasmanufacturingandhealthcare,respectively.
1 Twentyagenciesweredeemedineligiblebecausetheynolongerofferedadulteducationservices,onlyprovidedwraparoundservicesbutnodirectadulteducation,ordidnotoffercareerpathways.Seventeenagencieswereclassifiedas“other”becauseoneentity(communitycollegeorschooldistrict)collectsandreportsdataforallofitssitesorcampuses.Toavoidduplicativedata,theseadditionalsitesandcampuseswerenotincludedwhencalculatingtheresponserate.
Practitioner Perspective | 44
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
Twouniversityresearchersspent2to2.5daysateachsiteinfall2016.Thefollowingdatawerecollected:
• 18classobservations(3-5persite,foratotalof11hours),recordedinfieldnotes.• 44interviewswith56people(6-9interviewspersite),includingvocationalandbasic
skillsteachers,administrators,supportstaff,andkeypartners(e.g.,employers).Interviewslasted17-73minutes(42minutesaverage).
• threefocusgroupswith53students(3-13persite)andoneinterviewwithanadditionalstudent.Focusgroupslasted44to77minutes(63minutesaverage).AllbutafewstudentswereU.S.-bornminorities,immigrants,orrefugees.Agesrangedfromlateteensto50s.
• programdocuments(e.g.,curricula,promotionalmaterials,reports,classschedules).Thefocusgroupsandinterviewswereaudio-recorded,transcribed,andanalyzedinNVivo
qualitativedataanalysissoftware.Webeganwithasetofgeneralcodespertainingtotheresearchquestions(e.g.,supportservices,partnerships,coordination)andrefinedthecodesasneeded,forexample,bydeleting,adding,combining,orrenamingthem.
Permissionwasgrantedtousetheorganizations’realnames.Althoughalltheagencystaffandmoststudentsgavepermissiontousetheirpersonalnames,inthisarticleweidentifythemonlybytheirrole.Thecasestudiesincludedthefollowingorganizations:
1. MalcolmXCollege(CityCollegesofChicago)isoneofsixcampusesthatofferCareerBridgeprograms.Eachcampusspecializesinoneortwooccupationalsectors.TheHealthcareCareerBridgeatMalcolmXisthelargestBridgeprogram.StudentswithlowerorhigherTestsofAdultBasicEducation(TABE)scorescanenrollinCareerFoundationsorGatewayclasses,respectively.
2. JaneAddamsResourceCorporation(JARC;Ravenswoodlocation)offerssectoraltraininginthreetypesofmanufacturingclasses,alongwithabridgeclassforlower-scoringstudentsandadultliteracytutoring.
3. AllianceforMulticulturalCommunityServices(Alliance)inHoustonisthelargestrefugeeresettlementagencyinTexas.AmongAlliance’sCPofferings,weselectedCNA(certifiednursingassistant)andAutoCADbecausebothwerebeingofferedinfall2016andCNAattractsmoreparticipantswithoutcollegedegrees.
4. HoustonCommunityCollege’sCommunity-BasedJobTrainingProgramisastate-fundedCPprogramthatincludedeight“trainingpathways.”AllclasseswereofferedatCBOs;weselectedtwoCBOswithCPclassesthatenrolledstudentswithlowerlevelsofeducation:AVANCE’sGeneralOfficeSupportSpecialist(GOSS)classandChineseCommunityCenter’sCNAclass.
5. LindseyHopkinsTechnicalCollegeisoneofmorethantwodozenadulteducationcentersgovernedbyMiami-DadeCountyPublicSchools.LindseyHopkinshasmorethan20short-termcertificateprogramsthatcanbecompletedinayearorless.Wechose
Practitioner Perspective | 45
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
threeCPclassesthatdonotrequireasecondarydegreeandthathave90-100%jobplacementrates:nutritionanddieteticclerk,automotiveservicetechnology(aregularclassandanon-siteclassandpaidinternshipatBramanMotorcars),andcommercialfoodsandculinaryarts.
6. MiamiDadeCollegeoffersnumerousCTEclasses.WechosetheHialeahcampusbecauseitserveslower-incomestudents,primarilyLatinos.ThecasestudyfocusedontheFICAPS(Florida’sIntegratedCareerandAcademicPreparationSystem)program,whichincludedthreeoccupationaltracksin2015-16:TRAMCON(manufacturedconstruction,offeredonlyatNorthcampus),business(SchoolofBusinesscollegecreditcertificates),andhealthcare(BehavioralHealthTechnicianorCommunityHealthWorkernon-creditcertificates).WecollecteddataonTRAMCONandbusiness.
Keyfeaturesoftheorganizations’CPprogramdesignareshowninTable1.
ADULT LEARNER PROFILESTosituatethefindings,wedescribethreeparticipantsandtheirCPclasses.Their
backgroundsaretypicaloftheadultswhoattendedthefocusgroups,includingex-offenders,dislocatedworkers,immigrants,andrefugees.Tanisha,Francisco,andFarah(pseudonyms)arethreeofmorethan100,000adultCPstudentsinChicago,Houston,andMiami.Tanisha,a51-year-oldAfricanAmericanwoman,wasstudyingtotaketheGED®examandlearningabouthealthcareersthroughMalcolmXCollege’sHealthcareCareerBridgePrograminChicago.ShewaspassionateaboutworkingwiththeelderlyinnursinghomesandhopedtobecomeaCNAsocialworker.Asaself-describedrecoveringaddictandformeroffender,Tanishastated,“Ijustwanttogiveback…toletyoungpeopleknowyoudon’thavetodowhatIdidandwaitaslongasIwaitedtogetyourlifetogether.Youcandoittodaywhilethisopportunityishere.”AlthoughherdreamofbeingaCNAwasinitially“cutshort”byaddiction,TanishasawtheMalcolmXprogramasasecondchancetofulfillthisdream.TanishaandtheotherstudentstookmathandlanguageGED®classesthatincorporatedhealth-relatedcontentandthentookacredit-bearingclassinthesecondsemester.
Francisco,anativeoftheDominicanRepublic,begantakingABEclassesatLindseyHopkinsTechnicalCollegein2014andthenenrolledintheAutomotiveServiceTechnologyprogram.Ifhepassedthecertificationexams,hewouldearn24creditstowardanassociatedegree.Reflectingonhisgoalofbecominganengineer,hestated,“Ireallywanttobeasuccessinlife….Idon’twanttostopatthis.”
Farah,aPakistaniwoman,begantakingESLclassesatAllianceforMulticulturalCommunityServicessoonafterarrivingintheUSAandthenenrolledinthe8-weekCNAclass,whichqualifiesstudentstotakethestateCNAexam.StudentsattestedthatAlliancestaffguiderefugeeswho“don’tknowtheway”andfeel“confused”byhelpingthemaccesssupportservices,enrollinESLorbasicskillsclass,identifycareergoals,andselectshort-term,career-
Practitioner Perspective | 46
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
technicalprogramsinCNA,AutoCAD,childdevelopment,commercialtruckdriving,orotheroccupations.Duetotheseservicesandcareerguidance,Farahasserted,“Nowwearenotconfused.”
OVERVIEW OF CP FROM SURVEY DATA ThissectionreportssurveyfindingsonselectedfeaturesofCPprogramminginthecities.
Organizational TypeThemajorityofsurveyrespondents(58%)wereCBOs,followedbyschooldistrictadult
educationprograms(22%),allofwhichwerelocatedinMiami(Figure1).Nearlyhalf(48%)ofCBOswerelocatedinChicago.Communitycollegesareunder-representedinthepercentagesbelowbecauseonesurveyeachwascompletedforallcampusesintheMiamiDadeCollegeandCityCollegesofChicagosystems.Otherorganizationsincludedcorrectionalfacilitiesandhomelessshelters,amongothers.
CP ProvisionRespondentswereaskedwhethertheyofferCP,accordingtotheCenterforLawandSocial
Policy’s(CLASP,2013)definition.Thecareerpathwaysapproachconnectsprogressivelevelsofbasicskillsandpostsecondaryeducation,training,andsupportiveservicesinspecificsectorsorcross-sectoroccupationsinawaythatoptimizestheprogressandsuccessofindividuals—includingthosewithlimitededucation,English,skills,and/orworkexperience—insecuringmarketablecredentials,family-supportingemployment,andfurthereducationandemploymentopportunities(p.2).
Perthisdefinition,83%ofrespondentsofferedCPandanother11%weredevelopingsuchprograms.Therewerenosignificantdifferencesamongcities.ThisfindingindicatesthatCPiswidespreadamongABEprovidersinthesecities.ThetypesoforganizationsthatofferCPweresimilartotheoverallsurveysample(58%CBOs,22%schooldistrictprograms,etc.).
ThemostcommontypesofCPclassesorserviceswereESL(84%),employabilityorworkreadiness(76%),andclassestotransitiontopostsecondaryeducation(75%).Inouranalyses,wecategorizedsevenoftheclassesorservicesas“core”CPbecausetheyemphasizepostsecondarytransitions,jobpreparation,orobtainingcertificatesorcredentialsmoresothanGEDorESLclasses,forexample.ThesecoreclassesandservicesaremarkedwithanasteriskinFigure2.Withtheexceptionofclassestotransitiontopostsecondaryeducation,farfeweragenciesofferedthesecoreservices(16%to54%).
Onaverage,agenciesoffered7.5adulteducationclasses,services,orregularactivities.AgenciesthatsaidtheyofferCPprovidedsignificantlymoreclassesandservices,onaverage,thanthosethatsaid“no”or“indevelopment.”AgenciesthatsaidtheyofferedCPweresignificantlymorelikelytoprovide12outofthe15classesorservices,particularlycareer
Practitioner Perspective | 47
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
explorationorawareness,classestotransitiontopostsecondaryeducation,andclassescombiningbasicskillsandCTE.Miamiagenciesofferedsignificantlymoreservices,onaverage,thanthoseinChicagoorHouston.
Occupational SectorsEachoccupationalsectorwasofferedbyatleastoneorganization.Education,child,and
familyservices(44%),healthandmedicaltechnology(38%),andinformationtechnology(30%)werethemostcommonsectors(seefigure3).Miamiagenciesofferedthelargestnumberofsectors,andmanufacturingprogramsweremostcommoninChicago.
Student DemographicsAgenciesreporteddemographiccharacteristicsofCPstudentsasasub-setofalladult
learners.2Duetomissingdataandinaccuratereportingofsomedemographicdata,thesefiguresareroughestimates.About59%ofCPstudentswerewomenand41%weremen.Approximately67%wereforeign-born.Hispanicscomprisedabout57%oftheU.S.-bornCPstudents,followedby22%black,8%white,and7%Asian.Overall,about44%ofCPstudentswerereceivingcashorin-kindpublicbenefits.Themajority(55%)ofstudentswereworkingatleastpart-timeandapproximately45%wereunemployed.Nearlytwo-thirdsofCPstudents(63%)didnothaveasecondarydegree,21%hadahighschool/GED®diploma,6%hadsomecollege,and11%hadapostsecondaryorpost-graduatedegree.
Entry RequirementsMorethan50%ofagencieshadgradelevel,testscore,orlanguageentryrequirements
foreachoftheclassesorservicestheyoffered.Theserequirementsweremostcommonforclassestoobtainanindustry-recognizedcredential(86%),toaccessspecificjobopportunities(86%),andtoobtainapostsecondaryorstackablecredential(85%),andleastcommonforapprenticeships(53%)andemployabilityorworkreadinessclasses(53%).ThecasestudiesshowthattwoorganizationsrequiredasecondarydegreeplusaminimumTABEscore.ThreeorganizationsdidnotrequireasecondarydegreebuthadaminimumTABEscore,rangingfrom5.0to9.0.Finally,LindseyHopkinshadexitrequirements(TABEscoreorpassindustrycertifications),whichenabledlower-levelstudentstoenrollinCPclasses.
Support ServicesThemostfrequentlyofferedsupportservicesweretutoringorotheracademicsupport
(80%),jobsearchassistanceandplacementactivities(68%),careercounselingorplanning(63%),andcasemanagement(62%),asshowninFigure4.Fewerthanhalfoftheagencies
2 Theseincludedstudentsparticipatingin:(1)classestoassiststudentsintransitioningtopostsecondaryeducation;(2)classesthatenablestudentstoobtainapostsecondaryorstackablecredential;(3)classesrequiredforcompletionofashort-termcertificateprogramneededforadvancementineducationoremployment;(4)classesthatresultinanindustry-recognizedcredential;(5)apprenticeships;and(6)internships.
Practitioner Perspective | 48
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
providedchildcareortransportationassistance,twoofthechiefbarrierstoenrollmentandpersistence,althoughagenciesthatofferedCPweresignificantlymorelikelytoprovidetheseservices.
AgenciesthatofferedCPweresignificantlymorelikelythanotheragenciestoprovidenineoutofthe12supportservices(Figure4).ThelargestdifferencesbetweenCPandnon-CPagencieswereforcareercounselingorplanning(71%versus20%;p≤.000),casemanagement,(70%versus20%;p≤.001),andfinancialaidadvisingandapplicationsupport(52%versus7%;p≤.001).ThesedifferencesindicatethatsupportservicesarefarmorecommonatagenciesthatofferCP.
Onaverage,agenciesprovided5.3kindsofsupportservices.TheaveragenumberofserviceswassignificantlyhigherforagenciesthatofferedCPthanthosethatdidnot(5.9versus2.2;p≤.001).Also,Miamiagenciesofferedsignificantlymoresupportservices,onaverage,thanrespondentsfromothercities(6.6versus5.1inChicagoand4.0inHouston;p≤.01).Thelargestdifferenceswerefordisabilityandveterans’services(p≤.001),whichweattributetothecomprehensiveservicesavailablethroughthepublicschooldistrict’sadulteducationcenters.
ThesefindingunderscoretheprevalenceandimportanceofsupportservicesinCPprograms,whichthenextsectiondescribesinmoredetailusingfocusgroupandcasestudydata.
SUPPORT SERVICES: A CLOSER LOOKEachcasestudyagencyprovidednon-academicsupportservicestoaddressstudents’
financialandsocialbarrierstoeducationandemployment.OurdatasuggestthatthesesupportserviceswereessentialforhelpingstudentsaccessandcompleteCPprograms.
Students’ Material NeedsAdulteducationprogramsservestudentswithhighlevelsofpoverty,andthecase
studyagenciesinourstudywerenoexception.Teachersandsupportstaffdescribedvariousproblemsthatstudentsface,manyofthemrootedinpoverty,includinghousing,homelessness,foodinsecurity,physicalandmentalhealth,domesticviolence,transportation,childcare,debt,criminalrecords,andmore.ThefollowingexcerptsfrominterviewswithCPstaffillustratestudents’materialneeds—andwhysupportservicesarevital:
Therewasasingleparent[intheCNAclassand]thewomen’sshelterwouldallowwomenonly.[Theytoldher,]“Youhavetofindsomewhereelseforyourchild.”Shehadtofindadistant,distantrelativeforthepreadolescentsonwhileshewentthroughtheprogram[whileliving]atshelters.Anditboilsdowntobasicneed.I’llbehonest,someofthemarehungry.Don’thavefoodtoeat.Itwilltugatyourheart.Andthisisnotmade-upstuff.Thisisreal.Someofthemareembarrassedaboutit.(Houston)
Practitioner Perspective | 49
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
Ihadastudentthatwashomeless[andlivinginacar].Andsothen,yes,Ididcalltherescuemission.Iwasgladwehadthatrelationship….Theywerefullatthetime…but[theytoldme,]“Here’swhatyoudo.”(Miami)Ithinkthere’sdefinitelyconsensusamongusthatwe’reseeingpeoplewithalotmorebarrierstoemployment.Much,muchbiggergapsinemploymenthistory,muchlessstablepersonallives,muchlessworkexperience,andsothat’swherethesoftskillsandsupportservicesreallyarekindofthemakeorbreak.Theycangetthejob.That’snotreallyaproblem.Wecanteachthemhowtousethemachinestogetthejob.Youknow,perfectexample:wehadaguy,phenomenal,didgreatinthepressbrakeprogram,thingswerelookingprettygood.Hegotagreatjobworkingovertheweekendsatamanufacturingplace.Andthecarthathehadaccessto,thepersonneededitback.Andhecouldn’tgettothatjobwithoutit.Andhehadkindofnootherrealbackup.Soitwasbasicallyhehadtotakeajobnextdoor.Hecouldn’tfollowthroughwithit.Sothere’salotofthatparttoo.Orevensomethingasbasicasifyou’vegotalotofcourtdates.(Chicago)Supportservicesenablestudentstoresolveandcopewithnothavingahome,car,or
sufficientfood—problemsthatwouldotherwiseimpedetheirabilitytoenroll,attendclasses,completetheprogram,ormeetgoalssuchasfindingandretainingajoborapplyingforcollege.NotallCPstudentsfacesuchdireconditions,butpovertyandmaterialhardshiparearealityformany.Indeed,theproblemsdescribedaboveechothoseofCPstudentsinotherstudies(Seefeldtetal.,2016).
IMPLEMENTATION OF SUPPORT SERVICES AT CASE STUDY SITES
Voluntary Versus Bundled, Required ServicesAdulteducationagenciestypicallyaddressnon-academicproblemsthroughacombination
ofsupportservices,providedon-siteorviareferrals.Casestudyorganizationsusedtwosupportservicemodels:voluntaryorbundled.Incontrasttothevoluntarymodel,thebundledmodelnotonlycoordinatedsupportservicesatonelocation,butalsorequiredparticipationintwoormoreservices(Kauletal.,2011,p.2).TheCenterforWorkingFamilies(CWF)andFinancialOpportunityCenter(FOC)arenational,bundledsupportmodelsdevelopedbytheAnnieE.CaseyFoundationandLocalInitiativesSupportCorporation,respectively(Dietzetal.,2016;Hessetal.,2016;Kauletal.,2011;Rankin,2015).
Thethreecasestudyorganizationsthataimedtoincreaseadults’financialstability—JARC,Alliance,andChineseCommunityCenter—eachofferedbundledsupports,includingfinancialcoaching,employmentcoaching,andaccesstoincomesupports,thatis,screeningforpublicbenefitssuchasfoodstamps,healthinsurance,rentalandutilityassistance,andchildcaresubsidies.Incomesupportsenhancesocioeconomicstability,butmanylow-incomeadultsdonotknowthattheyareeligibleforthesebenefitsorknowhowtoapply(McKean,2002).
Practitioner Perspective | 50
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
Participantsinthebundledsupportagenciesreceivedmoreintensiveservicesandawiderarrayoffinancialsupports,includingcredit-buildingproducts(e.g.,securedloansandcreditcards),smallbusinessloans,creditreviews,one-on-onefinancialcounseling,andmore.Theywerealsoeligibleforother,voluntarysupportsasneeded.
LocatedatJARC,theCenterforWorkingFamilies(Kauletal.,2011)providesfinancialcounselingandeducation(e.g.,creditscorereview,accesstocredit-buildingproducts,medicaldebtreduction),digitalliteracyclasses,andaccesstoincomesupports.Manufacturingstudentsarealsorequiredtomeetwithajobdeveloperandemploymentandfinancialcoaches.Adesignatedfundforwomenisavailable,alongwithothersupportsfromJARC.CWFclientsareeligibleforalifetimeofservices;evenafterexitingtheprogramtheycanreturnforassistancewithbuyingahome,improvingtheircreditrating,orotherservices.
AllianceandtheChineseCommunityCenterarehometotwoofthefiveFOCsinHouston.FOCsprovideemploymentandcareerplanningassistance,financialeducationandcoaching,andaccesstoincomesupports(Dietzetal.,2016).FOCservicesarealsoavailabletoincome-eligibleHoustonresidents.AnAlliancestaffmemberexplainedthatstudentsmustchooseatleasttwooutofthreeservicesbecause“researchhasfoundoutthatifstudentsareengagedinmorethanoneservice,theystayintheprogramlonger,sowecanprovidethembetterservices.”Studentsmeetwiththeircoach(es)atleastmonthly.Additionalsupportservicesareavailablefromtheorganization,apartfromtheFOC.
Theothercasestudysitesalsoofferedvariouswraparoundservices.Inparticular,CPstudentsatcommunitycollegeshadaccesstosupportcentersrelatedtoveterans,studentswithdisabilities,academictutoring,physicalandmentalhealth,financialaid,andotherneeds.However,thenon-bundledsupportsmodelwasvoluntary,hadeligibilityrequirements(income,age,etc.),ordidnotincludefinancialliteracyorcounseling.Table2summarizesthekeysupportservicesateachagency.
Staffing for Support ServicesAsshowninTable1,organizationshaddifferentconstellationsofinstructionalandsupport
staff.Thethreeorganizationsthatprovidedbundledserviceshaddesignatedemployment,financial,and/orincomesupportcoacheswhometregularlywithparticipants,andJARCalsohadjobdevelopers.Theseadditionalstaffenabledtheorganizationstoprovideahands-on,tailored,intensivesupportsystemwithindividualizedcasemanagement.Bycontrast,supportstaffattheotherorganizationsincludedtransitionspecialists,casemanagers,counselors,andcareerreadinessadvisors.Communitycolleges’wellnesscentersandcentersforveteransandstudentswithdisabilitieshadstaffwhoservedCPandcreditstudents.Duetodifferingstudentpopulationsandlimitedstaffing,insomeorganizationssupportstaffhadcaseloadsof300ormorestudents.Theseheavycaseloadsraiseconcernsabouttheorganizations’abilitytoadequatelymeetstudents’non-academicneeds.Insum,thecasestudiessuggestthattooffermoreextensiveandintensivesupportservicesforCPstudents,organizationsmusthire
Practitioner Perspective | 51
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
specializedstaff,especiallyifaprogrammaticgoalistoincreasestudents’financialstability.
Meeting Students Where They Are AtAlthoughthesupportservicemodelandvarietyandintensityofservicesdiffered,most
agenciesofferedsomeformofcasemanagementtomeetstudents’comprehensiveneeds.ThisapproachwasarticulatedbyaChicagoprovider:
Wehaveaphilosophyoftryingtomeetthestudentwherethestudentisat.Whichmeansthat,youknow,ifthestudentneedsthecitizenship,orifthestudentneedsthejob,orifthestudentneedsthedrugcounseling,orifthestudentneedsthedomesticviolencereferralsandcasemanagers—wefeelifthestudentleaves,there’ssomethingthatwedidn’tdo.AnexamplefromMiamiillustrateswhatcasemanagementlookslikeinpractice:Ihadstudent[who]wasgoingtogohomelesslastyeararoundthistime.Shewashavingtroublewithhermom,shedidn’thaveajob,hermomkickedheroutofherhouse.Andthennoonewastryingtohelpherinthefamily.Shecametome,shewascryingthatshedidn’tknowwhattodo.Icalled411…andIgetthedifferentagenciesinMiamiDadeCounty,seeifIcanhelpthatstudentgetaplacetolive.Wecalleddifferentagencies.IwentalsotoSingleOneStop[oncampus]toseeiftheyhadanyagenciesthatcouldhelpme…sincetheydealwithfostercarestudents,toassistmewiththatstudent.Thankfully,hergrandmother,attheend,openedherhouseforher.Butinthemeantime,I’malsoapartoftheAFC[AssociationofFloridaColleges]oncampus,andIspoketooneofthedirectors…andwegotthatstudentclothes,bunchesofclothes,soshehadbusinessattiretogotojobinterviews….Andinsteadofgivinghermoney,whatwedid,wecollectedclothesfromsomeofthestaffattheschool,andwegaveittoher….Andweallworkedtogethertohelpheroutandeventually,wehelpedherwriteherresumeandshegotajobatPaneraBread,whereshe’sworkingtherenow.Housing,clothing,jobsearching,interviewing,preparingresumes:thesearejustafewof
theissuesthatstaffmembershelpstudentsresolve.Fortheagencieswithbundledsupports,meetingstudentswheretheyareatalsomeant
increasingtheirfinancialsecurity.Forexample,theCenterforWorkingFamilieshelpedstudentsreducemedicaldebt,akeydriverofpoverty.Thedirectorestimatedthattheyinitiallyhelpedfiveorsixpeopleeliminate$40,000to$50,000incollectivemedicaldebt,afigurethathadclimbedtomorethan$150,000atthetimeofthestudy.TheFinancialOpportunityCenterofferedsmallbusinessloans;infact,aformerrefugeewhotaughtthecommercialdriver’slicenseclassatAlliancebeganhissuccessfultruckingbusinesswithaloanfromtheFOC.Thesekindsofservicesarevitalforsupportingadultlearners’economicwell-being.
Wraparound Supports and Mental BandwidthWeproposethatwraparoundsupportsworkbecausetheyexpandparticipants’“mental
Practitioner Perspective | 52
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
bandwidth”(Mullainathan&Eldar,2013;Schilbach,Schofield,&Mullainathan,2016).Ourmentalbandwidthisfinite,andforpeopleinpoverty,thinkingaboutandmanagingfinancialproblemsimposesamassivecognitiveload(Schilbachetal.,2016).Infieldandlaboratorystudies,thecognitiveimpactofthinkingaboutfinancialconcernswastheequivalentoflosinganightofsleep—evenforpeoplewithoutrealfinancialproblems(Mani,Mullainathan,Shafir,&Zhao,2013).WhenCPprogramshelpstudentsapplyforfoodstamps,payfortransportation,obtainhealthinsuranceorchildcare,orreducedebt,theyincreasestudents’bandwidthforfocusingonacademics.
Ourdatasupportthisinterpretation.Forinstance,duringthefocusgroupwithJARCstudents,adislocatedworkerstatedthatbecauseoftheagency’ssupportservices,
wedon’thavetostressaboutallthoseactuallifeproblems.Allwehavetodoisconcentrateonourschoolwork….Ittakesabigburdenandabigloadoffthemindwhenyoudon’thavetoworryaboutthat,andyoujustconcentrateontheschoolwork,whichisveryhelpful.Inhisownwords,thisstudentarticulatedtheconceptofmentalbandwidth:support
servicesreducethecognitiveloadof“lifeproblems”andallowstudentstodevotemorementalenergytotheirstudies.
Anotherstudenthadasimilarperspective:Theydon’tgiveyounoexcusefornotbeinghere.You’regoingtogetherebecauseyougeteitherabuscardoragascard….Imean,youdon’tgotnoexcuseforhowyoudon’twanttobehere,becausetheygoingtohelpyouwithsomething.Ijustsignedupfor[health]insurancetheotherday.I’veneverhadinsurance.Ididn’tevensignupforinsurance.Isatthereandgavetheguymyinformation.AndthenbeforeIknewit,Iwas[like],oh,wow,nowIgotinsurance!Athirdstudentneededtogetherson’seyescheckedandhadbeen“waitingforweeks”
fortheinsurancecompanytosendalistofin-networkdoctors.ShemarveledthataJARCemployeesuppliedthisinformationinamatterofminutes.
TheCWFdirectorexplainedthattheyprovidebundledsupportservices“inorderforpeopletobeabletofocusontheendgoal,whichistoremainintraining:”
Throughtherelationshipstheybuildwithsupportstaff,studentsendupcomingtouswithwhatevertheirchallengesarebecausetheyknowthatwe’lltrytofiguresomethingoutforthem.Andthatisathingthatkindofkeepsthemcomingback.Becausetheycanseethatit’sstartingtomakesenseandtheywanttokindofstayonthetrainingatthatpointbecausetheyknowtherearesupportsinplaceandthere’snojudgment.Thestudents’anddirector’scommentssuggestthatbundledsupportserviceshelpstudents
copewiththetangible,non-academicproblemsthatunderminesuccessineducationandemployment.Theyalsoallowstudentstofocus on their goals and enhance relationships with staff,therebyincreasingprogramcompletion.
Practitioner Perspective | 53
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
DISCUSSIONThiswasthefirststudytochartthelandscapeofcareerpathwaysinChicago,Houston,
andMiami.GiventhepaucityofresearchonCPamongadulteducationproviders,thisstudyelucidateshowtheseorganizationsaredesigningandimplementingCP,especiallyforadultswithlowerlevelsofeducation.ThesurveyfindingsshowthatCPiswidespread,with94%ofadulteducationprovidersofferingordevelopingCPclassesandservices.GivenWIOA’semphasisonemploymentandcoordinationbetweentheadulteducationandworkforcedevelopmentsystems,weexpectthistrendtocontinue.(Policyimplicationsandproviders’perspectivesonpoliciesthatshapeCPprogramming,includingconcernsaboutdisincentivesforservinglower-levelstudents,arediscussedinourfinalreport.)Agencieswerealsoofferingawiderangeofclasses,butoverall,“core”CPclasses(e.g.,classescombiningbasicskillsandcareer-technicaleducation)werelesscommon.FurtherresearchisneededtodeterminewhetherclasseslabeledasCPhavesubstantialcareerandemploymentcontentorwhethercareer-orientedtopicsareaminoradd-on,especiallyinsmallerorganizationsthatarenewtoCP.
CPstudentsweredisproportionatelywomen,foreign-born,andHispanic,withhighlevelsofeconomicvulnerability,asmeasuredbyunemploymentanduseofpublicassistance.Inaddition,nearlytwo-thirdsofadultlearnersdidnothaveasecondarydegree,yetmorethan50%oftheclassesorservicesthatwereofferedhadacademicentryrequirementssuchasasecondarydiplomaorminimumTABEscore.Theserequirements—especiallyhavingasecondarydegree—raiseconcernsaboutentry-levelstudents’abilitytoaccesssubstantiveCPclasses,anissuethatweexploreinmoredetailinthefinalreport(Prinsetal.,2018).
ConsistentwiththeCPmodel(Fein,2012),supportserviceswereacommonfeatureoftheagenciesinthisstudy.Indeed,organizationsthatsaidtheyofferedCPweresignificantlymorelikelytoprovidenineoutof12typesofsupport.Thecasestudydatarevealthatagenciesoffermyriadsupportstoaddresstheunderlying,persistentproblemsthatoftenundermineparticipationandsuccessineducationandemployment.Inparticular,bundledsupports—includingfinancialliteracyeducationandcoaching,employmentcoaching,accesstoincomesupportsandcredit-buildingproducts,andmore—appeartobeapromisingmodelnotonlyforincreasingpersistenceandprogramcompletion,butalsoforenhancingstudents’longer-termfinancialstability.Wepositthatwraparoundsupportserviceshelpstudentscopewithtangibleproblems,therebydecreasingthecognitiveloadofpovertyandincreasingtheirmentalbandwidthforacademicpursuits.FurtherresearchshouldexplorewhetherCPparticipantswhousesupportservicesaremorelikelythantheirpeerstocompletetheirprogramandtoachievepositivepostsecondaryandemploymentoutcomes.
Inconclusion,thisarticledocumentstheprevalenceandsalientfeaturesofcareerpathwaysamongadulteducationprovidersinthreelargeU.S.cities.Inparticular,thefindingsunderscoretheimportanceofprovidingcomprehensivesupportservicestohelpadultlearnersaddressthecognitiveandmaterialburdenofpoverty.
Practitioner Perspective | 54
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
REFERENCESAnderson,T.,Hall,J.,&Derrick-Mills,T.(2013). Introduction to the Health Profession Opportunity
Grants (HPOG) Program and first year implementation and outcomes. OPRE 2013-03.Washington,DC:OfficeofPlanning,ResearchandEvaluation,AdministrationforChildrenandFamilies,U.S.DepartmentofHealthandHumanServices;AbtAssociates;andtheUrbanInstitute.
Anderson,T.,Kuehn,D.,Eyster,L.,Barnow,B.,&Lerman,R.(2017).New evidence on integrated career pathways: Final impact report for Accelerating Opportunity. Washington,DC:UrbanInstitute.
Bettinger,E.P.,Boatman,A.,&Long,B.T.(2013).Studentsupports:Developmentaleducationandotheracademicprograms.The Future of Children,23(1),93-115.
Carroll,R.,Kersh,L.,Sullivan,E.,&Fincher,M.(2012).DevelopmentaleducationinArkansas:Practices,costs,andamodelapproach.Community College Journal of Research and Practice,36(10),743-751.
Chase-Lansdale,P.L.,Sommer,T.E.,Sabol,T.J.,Chor,E.,Brooks-Gunn,J.,Yoshikawa,H.,...Morris,A.(2017).What are the effects of pairing Head Start services for children with career pathway training for parents?Washington,DC:AspenInstitute.
CLASP.(2013).AllianceforQualityCareerPathwaysbetaframeworkexecutivesummary.Retrievedfromhttps://www.clasp.org/sites/default/files/public/documents/Exec-Sum-of-AQCP-Beta-Final-091613-1.pdf
CLASP.(2014).Sharedvision,strongsystems:TheAllianceforQualityCareerPathwaysFrameworkVersion1.0.Retrievedfromhttps://www.clasp.org/sites/default/files/public/resources-and-publications/files/aqcp-framework-version-1-0/AQCP-Framework.pdf
Collins,K.M.T.,Onwuegbuzie,A.J.,&Jiao,Q.G.(2007).Amixedmethodsinvestigationofmixedmethodssamplingdesignsinsocialandhealthscienceresearch.Journal of Mixed Methods Research,1(3),267-294.doi:10.1177/1558689807299526
Conway,M.,Blair,A.,&Helmer,M.(2012).Courses to Employment: Partnering to create paths to education and careers.Washington,DC:AspenInstitute.
Dietz,N.,deLeon,E.,Fyffe,S.,Kuehn,D.,Gaddy,M.,&Collazos,J.(2016).An assessment of the Local Initiatives Support Corporation’s Financial Opportunity Centers.Washington,DC:UrbanInstitute.
Dillman,D.A.,Smyth,J.D.,&Christian,L.M.(2009).Internet, mail, and mixed-mode surveys: The tailored design method(3rded.).Hoboken,NJ:JohnWiley&Sons.
Elliott,M.,&Roder,A.(2017).Escalating gains: Project QUEST’s sectoral strategy pays off.NewYork,NY:EconomicMobilityCorporation.
Fountain,A.R.,Werner,A.,Sarna,M.,Giardino,E.,Locke,G.,Loprest,P.,...Zingman,L.(2015). Training TANF recipients for careers in healthcare: The experience of the Health Profession Opportunity Grants (HPOG) Program.OPREReportNo.2015-89.Washington,DC:OfficeofPlanning,ResearchandEvaluation,AdministrationforChildrenandFamilies,U.S.DepartmentofHealthandHumanServices.
Gardiner,K.N.,Rolston,H.,Fein,D.,&Cho,S.-W.(2017).Pima Community College Pathways to Healthcare Program: Implementation and Early Impact Report.PathwaysforAdvancingCareersandEducation.OPREReportNo.2017-10.Washington,DC:OfficeofPlanning,ResearchandEvaluation.
Hess,C.,Mayayeva,Y.,Reichlin,L.,&Thakur,M.(2016). Supportive services in job training and education: A research review.Washington,DC:InstituteforWomen’sPolicyResearch.
Practitioner Perspective | 55
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
Kaul,B.,Burnett,K.,&StGeorge,A.(2011).Pathways to success: service pathways analysis for the Center for Working Families participants.Bethesda,MD:AbtAssociates.
Liebowitz,M.,&Taylor,J.C.(2004).Breakingthrough:Helpinglow-skilledadultsenterandsucceedincollegeandcareers.Boston,MA:JobsForTheFuture.
Maguire,S.,Freely,J.,Clymer,C.,Conway,M.,&Schwartz,D.(2010).Tuning in to local labor markets: Findings from the Sectoral Employment Impact Study.Philadelphia,PA:Public/PrivateVentures.
Mani,A.,Mullainathan,S.,Shafir,E.,&Zhao,J.(2013).Povertyimpedescognitivefunction.Science, 341(6149),976-980.doi:10.1126/science.1238041
Maxwell,N.,Hock,H.,Verbitsky-Savitz,N.,&Reed,D.(2012).How are women served by the WIA Adult and Dislocated Worker Programs? Findings from administrative data.Oakland,CA:MathematicaPolicyResearch.
Mazzeo,C.,Rab,S.Y.,&Alssid,J.L.(2003).Building bridges to college and careers: Contextualized basic skills programs at community colleges.Brooklyn,NY:WorkforceStrategyCenter.
McKean,L.(2002).Access to income supports for working families in Chicago.Chicago,IL:CenterforImpactResearch.
Mullainathan,S.,&Shafir,E.(2013).Scarcity: Why having too little means so much.NewYork,NY:HenryHolt.
Price,D.,Long,M.,Quast,S.,McMaken,J.,&Kioukis,G.(2014).Public benefits and community colleges: Lessons from the Benefits Access for College Completion Evaluation.Philadelphia,PA:OMGCenterforCollaborativeLearning.
Rankin,S.(2015).Building sustainable communities: Integrated services and improved financial outcomes for low-income households.NewYork,NY:LocalInitiativesSupportCorporation(LISC).
Reder,S.(1999).Adultliteracyandpostsecondaryeducationstudents:Overlappingpopulationsandlearningtrajectories.The Annual Review of Adult Learning and Literacy,1,111-157.
Schilbach,F.,Schofield,H.,&Mullainathan,S.(2016).Thepsychologicallivesofthepoor.The American Economic Review,106(5),435-440.
Seefeldt,K.,Engstrom,W.,&Gardiner,K.N.(2016).Finances, family, materials, and time: Career pathways participants’ perceived challenges.OPREReport#2016-28.Washington,DC:OfficeofPlanning,ResearchandEvaluation.
Stake,R.E.(1994).Casestudies.InN.K.Denzin&Y.S.Lincoln(Eds.),Handbook of qualitative research (pp.236-247).ThousandOaks,CA:Sage.
Strawn,J.(2011).Farther, faster: Six promising programs show how career pathway bridges help basic skills students earn credentials that matter.Washington,DC:CenterforPostsecondaryandEconomicSuccess,CLASP.
U.S.CensusBureau.(2011).TableDP02:SelectedSocialCharacteristicsintheUnitedStates:2007-2011AmericanCommunitySurvey5-YearEstimates.Washington,DC:Author.
Weissman,E.,Cerna,O.,Geckeler,C.,Schneider,E.,Price,D.,&Smith,T.(2009).Promoting partnerships for student success: Lessons from the SSPIRE initiative.NewYork,NY:ManpowerDevelopmentResearchCorporation.
Zambrowski,A.,&Gordon,A.(1994).Evaluation of the minority female single parent demonstration: Fifth-year impacts at CET. Princeton,NJ:MathematicaPolicyResearch.
Zeidenberg,M.,Cho,S.-W.,&Jenkins,D.(2010).Washington State’s Integrated Basic Education and Skills Training Program (I-BEST): New evidence of effectiveness. CCRC Working Paper No. 20.NewYork,NY:CommunityCollegeResearchCenter.
Practitioner Perspective | 56
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
TABLE 1: KEY FEATURES OF CASE STUDY ORGANIZATIONS
City Colleges of Chicago – Malcolm X
JARC Alliance HCC: AVANCE
HCC: Chinese
Community Center
Lindsey Hopkins Technical College
Miami Dade College – FICAPS
Occupational Sector
Health ManufacturingComputer numerical control (CNC)Press brakeWelding
AutoCADCNA
General Office Support Specialist (GOSS)
CNA Automotive Service Technology (AST – General or Braman)Commercial Foods & Culinary ArtsNutrition & Dietetic Clerk
BusinessManufactured construction (TRAMCON)Health (not included in study)
Primary Goal(s)
Postsecondary education
Job placement, financial stability
Job placement, financial stability
Job placement
Job placement, financial stability
Job placement Job placement, postsecondary education
Primary CP Components
Career Bridge: Health-contextualized math & language arts classes (GED® prep)Free credit course (2nd semester)
Bridge class (contextualized math & reading) ORManufacturing class (includes digital literacy)
Contextualized basic skills class ANDCTE class (AutoCAD: concurrent; CNA: sequential)
Basic skills class (not contextualized) ANDCTE class (GOSS: concurrent; CNA: sequential)
Orientation & CP explorationCTE class ANDPracticum (dietetic clerk) practicumPaid internship (Braman AST)Internship (General AST)GED® class (optional); remediation lab (if needed) – not contextualized
Orientation & CP explorationOnline GED® class (not contextualized) ANDCTE class
Enrollment Model
Cohort (semester)
Open enrollment
Cohort Cohort General AST & Culinary: open Others: cohort
Cohort (semester)
Program Length
32 wks. (2 semesters, 512 hrs.)
Bridge: 12 wks. (192 hrs.)CNC: 20 wks. (500 hrs.)Press brake: 10 wks. (250 hrs.)Welding: 14 wks. (350 hrs.)
CNA: 8 wks. (180 hrs.)AutoCAD: 10 wks. (160 hrs.)
12 wks. (272-292 hrs.)
2 mos. (188-208 hrs.)
Culinary: 18 mos. (1200 hrs.)Dietetic Clerk: 4 mos. (300 hrs.)Braman AST: 13 mos. (1050 hrs.)Gen’l AST: 18 mos. (1800 hrs.)
Business: 16 wks. to 1 yearTRAMCON (4 levels): 23 mos. (880 hrs.) (fewer credentials = shorter)
Practitioner Perspective | 57
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
TABLE 1: KEY FEATURES OF CASE STUDY ORGANIZATIONS (CON’T)
City Colleges of Chicago – Malcolm X
JARC Alliance HCC: AVANCE
HCC: Chinese
Community Center
Lindsey Hopkins Technical College
Miami Dade College – FICAPS
Credentials, Certifications, & Other Outcomes
GED® diplomaTransfer to credit courses
Industry credentialsManufacturing jobs
CNA: eligible for state exam, certificate of completionAutoCAD professional user certification
Office skills certifications (e.g., Microsoft Office Specialist Certification, IC3 Digital Literacy Certification)
Eligible for state CNA exam
AST: industry credentialsTransferrable creditsCertificatesOccupational completion points
GED® diplomaBusiness: college creditsTRAMCON: industry credentials, transferrable credits
Key Instructional & Support Staff
Language arts teacherMath teacherTransition specialist
Bridge teacherCTE teachers (most program graduates)Program coordinatorsEmployment coachesJob developersFinancial coaches
Basic skills teacherCTE teachersEmployment coachesFinancial coachesIncome support coaches
Basic skills teacherCTE teacherProgram managerWorkforce director
Basic skills teacherCTE teacherEmployment coachesFinancial coachesIncome support coaches
Basic skills/GED® teachers CTE teachersCounselorsCase managers
GED® teacher (support)CTE teachersCareer readiness advisors
Practitioner Perspective | 58
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
TABLE 2: SUPPORT SERVICES AT CASE STUDY AGENCIESSupport Services City Colleges
of Chicago – Malcolm X
JARC Alliance HCC: AVANCE HCC: Chinese Community
Center
Lindsey Hopkins Technical College
Miami Dade College – FICAPS
Child Care On-site child care (sliding scale) & Head Start*
Referrals Referrals ReferralsOn-site Early Head Start, Head Start*
Referrals On-site child care (~$50 per week)
Referrals, including subsidized child care*
Transportation Public transit card*Free campus shuttle
Public transit or gas cardBike share discount*
Discounted public transit*
No No Discounted public transit
Case-by-case basisDiscounted public transit
Access to Financial Support
ReferralsCase management to apply for public aid
Access to income supports & credit-building products**Emergency fund (women)*
Access to income supports & credit-building products***
Referrals Access to income supports & credit-building products***
Referrals ReferralsPublic benefits screening (via Single Stop)
Financial Literacy or Coaching
No Yes** Yes*** No Yes*** No Yes (voluntary, via Single Stop)
Employment Coaching, Job Search or Placement
No (other than Career Planning & Placement Center)
Coaching, job search & placement**
Coaching, job search***
Career readiness, job search workshops
Coaching, job search***
Career readinessCareerSourceJob search assistance
Career readiness, some job search & placement (CareerSource)
Financial Aid for Tuition, Fees, Supplies
Free non-credit classes1 or 2 free credit courses
Free classes & equipment (e.g., boots)
Low registration fee ($20-$120)
Low registration fee (e.g., $170 for CNA)Free tuition, books, supplies (e.g., uniforms, exam fees)
Pell grants*Scholarships*Test fees*Free tuition*
Free books & suppliesFree tuition*
Disability Services
Yes (disability center)
No No No No Yes Yes (disability center)
Other Wellness Center, services for homeless students
Financial incentives for job placement & retention, etc.
Affordable Care Act navigators; Dress for Success; Career Gear
Dress for Success; Career Gear
Dress for Success; Career Gear
Services for homeless students, veterans, inmates
Single Stop (food pantry, free tax prep, legal referrals, etc.)
*Only for students who meet eligibility requirements (e.g., income, age, or other demographic characteristics; type of CP class; attendance; test scores).**Mandatory.***Clients much choose at least two out of three services.
Practitioner Perspective | 59
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
FIGURE 1: TYPE OF ORGANIZATION (N=104)
Practitioner Perspective | 60
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
FIGURE 2: TYPES OF CAREER PATHWAY SERVICES (N=80 TO 103)
Practitioner Perspective | 61
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
FIGURE 3: OCCUPATIONAL SECTORS (N=47 TO 100)
Practitioner Perspective | 62
Prins and Clymer | Career Pathways in Chicago, Houston, and Miami
FIGURE 4: SUPPORT SERVICES BY WHETHER AGENCIES OFFER CP (N=32 TO 100)
Practitioner Perspective | 63
Van Nooten | Barriers to Success
BARRIERS TO SUCCESS INCLUDE BARRIERS TO ASPIRATION
Sylvia Van NootenMontrose Adult Education Center
InthisPractitionerPerspectivearticlewithinstructionalstrategies,IdemonstratethetechniquesIusetohelpmyadultEnglishlanguagelearnersaspireandsucceedinchoosingandworkingtowardsacareer.ThestepsIuseinclude:pairwork,multi-levelstrategies,studentpresentations,researchontheInternet,andfieldtripstobusinessesandthelocalvocational-technicalcollegeculminatingwithatriptotheWorkforceCenter.Mygoalistomotivatethemoutoftherutof‘can’tdoit’andontoacareerpathwaythatallowsthemfinancialsecurityandhope.
AskmyfemaleEnglishlanguagelearnerswhattheirdreamjobisandmostofthemwilllookatmelikeI’mcrazy.Theydon’tdaredream.Theymayhaveaninterestinsomethingotherthanhousekeepingandchildcareaswaysofmakingmoney,yetputtingtheirdreamsintowordsisbeyondthem.
“Get your ESL students into the workforce!” sumsupthedirectionthefundersofadulteducationwantAEstomove.Iwishitwerethateasy.Manyofmywomenstudentsdon’twanttobeintheworkforce.Theyareverybusy,stay-at-homemoms.WhenIbegantoimplementmoresoftskillsandworkplacedialoguesthesewomenwentalongbuttheystillweren’tconvinced.Ineededtofindawaytomakegettingajobarealisticandexcitingprospective.
Whatarethebarrierstoaspirationandwhatcausesthem?I’lllistthreeIhaveencounteredbutIamsuretherearemore.
• Livinginacountrythatdoesn’tnecessarilywantyouforcespeopleintoamentalstateoffearandhidingwhichblockstheabilitytodreamofadifferentlife.
• Whenwomencomefromaculturethatprimarilyvaluesthemasmothersandwivesonly,itisdifficultforthemtobreakoutandbecomeindependent.
• Struggleforsurvival/securityandlackofeducationcurbstheabilitytodream.Maslow’s“HierarchyofNeeds”touchesonalloftheabove.(SeeFigure1.)
LESSON PLANS: TAKING ACTIONTeacher: “What is your dream job?”Students: “I don’t know.” (Shrugs.Eyerolls.Indulgentsmiles.Whatdoesteacherwant
now?)Timeforanactivity.Pairworkishowwebegan.BelowisaworksheetIcreatedwhichcan
BarrierstoSuccessIncludeBarrierstoAspiration|BySylviaVanNooten
Practitioner Perspective | 64
Van Nooten | Barriers to Success
beamulti-levelactivityifyoudothevocabularytogetherasaclasswithhigher-levelstudentswritingthewordsontheboard.
What’s Your Dream Job? Use the Picture Dictionary. Write 3 to 5 jobs you would like to have.I am interested in _____________________________________________________.
Think about why you like these jobs. What are some adjectives that describe them?
Interview your classmates: Why do you like these jobs?Write their answersJobReason
Higher-level students: Writeaparagraphaboutthejobyouaremostinterestedin.Lower-level students: Telltheteacheraboutyourjob;teacherorhigher-levelstudent
writesitontheboardtobecopied.Afterthisactivitywehaveanopendiscussion.Studentsreadtheirwork.Moreisrevealed.
Ihadnoideawhatmystudents’interestswere.Wesimplyneededtocreateacomfortablespaceforpeopletoshare.Herearetwoexamplesofstudentwriting:
“Mydreamjobwouldbetobecomeaveterinarian,becauseIliketheanimalsbutIneedtostudytolearn.Tohelpmyanimalsandtheanimalsofmyfriends.IhavegoodworkmaybemyownclinicIdreamwithshowerthedogs,giveshots,givemedicine,tohaveothertypesofanimals.Itwouldbeagreatsatisfaction.”~Celia“Mydreamjobwouldbetobecomeachef.InthisjobIcookandcreatedifferentdishes.Ihavetomakedifferentfood.Yes,specialclassesareneeded.SomeofthethingsIneedarespecialpansgoodknives.Ineedmyuniformandmychefhat.IcookMexicanfoodlikeAsadoRojo,tamales,Ensaladadepollo.”~Elena
Internet Research: Combining ESL with Learning How to Navigate the Web. Ourclassesareorganizedsothatallstudentsspendanhourusingtechnology.Withthe
helpofaparaprofessional,allthestudentsbegantoresearchthejobthatmostinterestedthem.Somehadabasicunderstandingofusingasearchengine,forotherswestartedfromscratch.Noneofthemhadanyexperienceusingthekeyboard.Theseareallskillstheyneedto
Practitioner Perspective | 65
Van Nooten | Barriers to Success
knowforcollegeandtheworkforce.Astheywereinterestedintheirtopic,theypersisted.SkillsPracticed:• Searchfordataaboutajob• Findanddownloadpicturesabouttheirchosenjob• Printpicturesandbegintoassemblematerialforapresentation• WritethepresentationusingWord,learningspellcheckandgrammarchecks(Thelatter
raisedalotofgoodgrammarquestions!)Iwouldneverclaimthislessonwentperfectlysmoothlyandeveryonelearnedeverything
theyneededaboutcomputers.Tome,adulteducationisbabysteps,buildingconfidence,motivating.Thislessonmanagedthatmuch,atleast,andeveryonegottheirdata,pictures,andstartedwritingtheirpresentation.
Thepresentationswereahit.Theyincludedthestepsthestudentsneededtotakeinordertoachievetheirgoals.Thegraphicswerebeautifulandthepresentershadafriendly,attentiveaudiencefortheirdream.Ihavethemhanginginmyclassroomtoinspireanewsemesterofstudents.
INTRODUCING THE EXPERTS
Removing Barriers to the Workforce and Higher EducationTheideaofgoingtocollegeisintimidatingformanyofthosewhoarenativespeakersof
English.Thepaperwork,finances―justdealingwithanewstepinlife―isdifficult.MyprogramdecidedtobringourstudentstotheVocational-TechnicalCollegesotheycouldmeettheinstructorsandotherstudents.Theygotatourofthecollege,peekedinonsomeclasses,andmetseveralinstructors,allofwhomwerefriendlyandencouraging.Icouldseetheclassrelax.Theyaskedquestionsandtooknotes.Theyrealizedthatyestheycoulddothis,iftheypersistedinlearningEnglish.
Allmystudentshavehighaspirationsfortheirchildren.Manyoftheirquestionswerefocusedonwhatageahighschoolstudentcouldenroll,howmuchitwouldcost.MystudentRociogotinformationaboutthePoliceAcademyandhersonisnowenrolledfornextsemester.
WefinishedthesemesterwithafieldtriptotheWorkforceCenterwherethestudentslearnedhowtonavigatejobsearches,practicedinterviews,andtalkedabouttheirpotentialandskills.Moreinspirationleadstoaspiring.Curiositybegetsaspiration,notjustforstudentsbutforeducatorsaswell.
WhatIasateacherlearnedfromthefieldtripsandactivitieswasimportanttoo.IrealizedIhadbeenchallengedinmyabilitytoaspireformystudents.Suremyclassesarefun;surewelookatthebuildingblocksoflanguageininnovativewaysanddomanytypesofactivities—yetIgetdiscouragedwhenconceptswepracticesomuchstilldon’tstick.Idon’taspirefor
Practitioner Perspective | 66
Van Nooten | Barriers to Success
studentswhoareirregularattendeestoclass.Ilookatbeginnersandwonder,“HowamIevergoingtogetthemtolearntheverbto be?”
Atthecollegefieldtrip,watchingstudents’ curiosity aboutwhatwaspresentedshowedmesomethinglackinginmyclassroom.Ireallyneedtomakemylessonsmorefavorabletocuriosity.Todothatrequiresmorereal-lifeandlessoftheabstract.
FIGURE 1: MASLOW’S HIERARCHY OF NEEDS
Practitioner Perspective | 67
DuBenske, Van Doren, and Kornell | Career Pathways Collaboration
CAREER PATHWAYS COLLABORATION IN WISCONSIN
Scott DuBenske Wisconsin Technical College System
Toni Van DorenNicolet Area Technical College
Annette Kornell Madison College
TheWorkforceInnovationandOpportunityAct(WIOA)challengedtheStateofWisconsintocombineresourcesandcreatestrongerpartnerships,looktolabormarketdataandindustryresearchtodeterminewhichskillstheworkforceneeds,andtofocusonthecreationofaworkforcethatcanmeettheexpectationsofthefutureeconomy.Wisconsin’sDepartmentofWorkforceDevelopment(DWD)andtheWisconsinTechnicalCollegeSystem(WTCS)alreadyhadastrongtraditionofutilizingpartnershipstosupportandgrowitsworkforcecreatingafoundationforimplementingWIOA.AstheWisconsinStateLeadershipteamconsistingofallfouroftheWIOATitlepartnersworkedtodrafttheWisconsinStatePlan,agoldenopportunityforalignmentwasborn.ThisopportunityforalignmentwasframedwithinoneofthekeystrategiesnotedintheWIOALegislation:CareerPathways.
In2014,Wisconsinwasgranteda4year,$4.9milliongrantfromtheU.S.DepartmentofLaborforprojectworkaimedatscalingthestate’scareerpathwaysystem.Thisproject,calledAdvancingCareersforTAAandTransitioners,orACT2,isgearedtowardbringingdedicatedanddirectedcohesiontoexistingpracticesandtakingcareerpathwayadvancementinWisconsintogreaterscaleandalignment.TheACT2frameworkhasillustratedthreeprimarygoalsfortheproject:
1. Aligncareerpathwaypolicybetweensystems2. ScalecareerpathwaysacrossWTCSdistricts3. IncorporatecareerpathwaybestpracticesatWTCScollegesGoalonepointstowardsystem-levelactivitiesandoutcomes,includingbyWTCSaswell
asotherstate-levelpartners,suchastheDepartmentofWorkforceDevelopment(DWD),DepartmentofPublicInstruction(DPI),andtheWisconsinEconomicDevelopmentCorporation(WEDC).Goaltwopointstowardcollegeanddistrictlevelactivitiesandoutcomes,includinglocalandregionalpartnershipsbetweencolleges,workforceandeconomicdevelopmentorganizations,andemployers.Inordertoeffectivelyalignpolicybetweensystems,WisconsinwouldrequireauniqueteamofleadersfromorganizationsacrossthespectrumofWIOATitles.ThroughoutreacheffortsoftheACT2projectteaminadditiontoWTCSSystemOffice,theWisconsinPathwaysCommitteewasformed.TheWisconsinPathwaysCommittee(WPC),comprisedofmanyofthesamemembersthathadservedontheWisconsinStateLeadership
CareerPathwaysCollaborationinWisconsin|ByScottDuBenske,ToniVanDoren,andAnnetteKornell
Practitioner Perspective | 68
DuBenske, Van Doren, and Kornell | Career Pathways Collaboration
team,operatesatthestatepolicyleveltobringcohesionandpolicyalignmenttothesystemsinwhichcareerpathwaystudentsoftennavigate.TheWisconsinPathwaysCommitteeisworkingtofurthercomplementtherelationshipthateachoftheWisconsinTechnicalcollegeshavewiththeirlocalandregionalemploymentandeconomicdevelopmentpartnersinordertopromotetheuseofcareerpathwayresourcesthroughouttheStateofWisconsin.
InarelativelyshorttimetheWPChasadoptedacommondefinitionofCareerPathways,plannedandsupportedprofessionaldevelopmentaimedatmembersandstaffofkeyorganizations,andworkedtocreatealignmentwithintheagenciesrepresentedbytheWPCmembers.OfparticularnoteisarecentpolicybriefdevelopedbymembersoftheWPCwithguidancefromtheCenterforPostsecondaryandEconomicSuccess(CLASP)titled:ExpandingtheTalentPipelineUsingCareerPathwayStrategies.Education,workforce,andeconomicdevelopmentprofessionalsacrossthenationareworkingwithemployerstocreatearobusttalentpipelineutilizingcareerpathways.TheTalentPipelinebriefbuildsonaliteraturereviewofthecollectiveexperienceandaseriesofcollaborativeconversationswithprofessionalsfromWisconsin’sDepartmentofWorkforceDevelopment(DWD),WorkforceDevelopmentBoards,WisconsinTechnicalCollegeSystem(WTCS),WisconsinDepartmentofPublicInstruction(DPI),andWisconsin’sEconomicDevelopmentCorporation(WEDC).Thebriefintendstoofferguidancetopractitionersaboutcareerpathwaystrategiestheycanusetomeetemployers’needsforskilledemployees.
WithineachTechnicalCollegeandWorkforceDevelopmentdistrictthroughoutWisconsin,similarworkisbeingundertakenbyregionalpartnerstoalignsystemsthroughcollaborationsuchassectorpartnerships.EachofWisconsin’stechnicalcollegesandWorkforceBoardsmaintainsastrongcommitmenttocollaborationasevidencedbylocalandregionalactivitiesthroughoutWisconsin.TechnicalcollegesincludingMadisonCollege,NicoletAreaTechnicalCollege,andWisconsinIndianheadTechnicalCollegecontinuetoenhancetheirrelationshipstotheworkforcecommunityasWIOAprovidesfurthermotivationtocontinuebuildingonastrongfoundationofcollaboration.
AtMadisonAreaTechnicalCollege,CareerPathwaysprovidethestructureinwhichshort-termtrainingopportunitiesareorganizedanddevelopedincollaborationwiththeirworkforcepartners.Asnotedinthe2017AnnualReportoftheWorkforceDevelopmentBoardofSouthCentralWisconsin(WDBSCW),theCareerPathwaysmodeloffersaunifiedframeworkthatgroundsandsustainstheworkoftheBoard.Sectorandindustrypartnershipsarebroughttogethertoaddressskillshortagesanddeveloptrainingprogramsincollaborationwiththecollegetodeveloppipelinesofskilledworkers.
WIOAoutcomesstressemploymentandprovidingstudentstheopportunitytogainacredentialthatleadstoemploymentasefficientlyaspossible.Well-plannedanddeliberatecurriculumdevelopmentiscentraltothestudentexperienceontheirpathtoanindustryvalidatedcredential.
AspartoftheWTCSapprovalprocessforembeddedcredentials,theentry-levelcredentialsineachpathwayarevalidatedbyareaemployerstomeetentry-leveljobrequirementsfor
Practitioner Perspective | 69
DuBenske, Van Doren, and Kornell | Career Pathways Collaboration
jobsthatareindemand,utilizingWIOAfinancialresourcesmoreeffectively.AsnotedintheWDBSCW2017AnnualReport,throughthecareerpathwaysmodel,“Workersandjobseekershavetheflexibilitytoaccessessentialskill-buildingandsupportactivitiesatanypointintheircareerpathway.”
Theunderservedworkforce,includingthosewithlowincome,receivingpublicassistance,ordislocated,areservedthroughWIOA-fundedAcademiesincollaborationwiththeWDBSCW.Theseacademiesareshort-term,cohort-basedtrainingprogramsthatfocusonhigh-demandfields.Notonlydoesthestudentearnacredentialleadingtoanin-demandjobopportunity,theyalsostartonapathwaytohighereducationshouldtheychoosetoreturntoschool.
MadisonCollegeandtheWDBSCWcollaboratewithotherpartnersaswell,suchastheUrbanLeague,areaK-12schooldistricts,OperationFreshStart,andtheDepartmentofCorrections,toofferprogrammingthatmeetstheneedsofdiversestudentgroups.Alltrainingprogramsaredevelopedwithinputfromemployerpartnerstoensurethatprogramshaverelevanceandemployerdemand.Employersalsocollaborateinthestudentexperiencethroughwork-basedlearningexperience.
ThecomplexneedsofdisadvantagedanddisconnectedyouthareservedcollaborativelybyMadisonCollege,WDBSCW,workforce,andcommunityagenciesthroughtheMiddleCollegeprogram.WDBSCW’sWIOAfundingallowsWIOA-eligibleyouthtobegincollegewhilestillinhighschool.Completersoftheprogramearnacollegecertificateaswellastheirhighschooldiploma,helpingthemtoattainself-sufficiencyandcareersuccess.Animportantcomponentoftheprogramisthecollaborationwithworkforcepartnerstoofferinternshipsforthestudents.Oneexampleofshort-termtrainingleadingtoin-demandemploymentiswithintheConstructionandRemodelingTechnicalDiplomaofferedatMadisonCollege.This1-yeardiplomaincludes2embeddedandstackablecredentialsthatenableastudenttoentertheworkforcemorequickly.Theinitialentry-levelcredential,ConstructionEssentials,canbecompletedin8weeksandincludesOSHA30IndustryCertification,whichappealstoavarietyofemployers.Throughexperience,additionaleducation,apprenticeship,orsomecombinationoftheseopportunities,studentscanattaineveryincreasinglevelofemploymentinthisfieldwhichis#14onWisconsin’sHigh-DemandJobslist.
SimilartomanyoftheothertechnicalcollegesinWisconsin,NicoletCollegeenrollsmorenoncreditthancreditstudents.Muchofthegrowthhasoccurredincontinuingeducation,professionaldevelopment,andcertificationandcontracttraining.Theseareas,offeredbytheWorkforce&EconomicDevelopmentteam,provideanimportantroleinmeetingshiftingworkforcedemandsandprovidingskillsinawaythatisflexibleandresponsivetoemployerneeds.Onebenefitofthatprogrammingistheflexibilitytoquicklymeetindustrydemand.NicolethasnowpartneredtheirWorkforce&EconomicDevelopmentteamwithcreditprogramfacultytocreatepathwaysforthesestudentstogainthedeservedrecognitionoftheireffortsandshowproofthatactuallearninghastakenplace.
Nicoletbeganlookingintothebenefitsofcreatingnon-credittocreditpathwaysforstudentsduringtheACT2grantperiod,inwhichthecollegemadethebolddecisiontoadda
Practitioner Perspective | 70
DuBenske, Van Doren, and Kornell | Career Pathways Collaboration
careerpathwaycoordinatorpositiontotheirstaff.OneofthekeydutiesofthecareerpathwaycoordinatorwastoattendtrainingsessionsaswellasmeetingsregardingthenewlyupdatedWorkforceInnovationandOpportunityAct(WIOA).Thecareerpathwayscoordinator’smissionwastoanalyzetheimmediateandfutureneedsandtrendsforthelocalworkforce.Inaddition,thecoordinatorwouldpartnerwithlocalagencieswhilecontinuingtomeetgoalsforpathwaycreationforincomingandcurrentstudents,allowingthosestudentstobetteraccessindustryvalidatedcredentialsateachstageoftheireducationalandcareerjourney.
Thepartnershipbetweenthelocalworkforceboard,jobcenter,andcollegeservedasthefoundationfordeterminingwhichcontractedandcontinuingeducationclasseswouldbestfitthepathwaystrategy.Oncethecourseswereidentified,Nicolet’sworkforcedevelopmentteammetwiththecreditprogramfacultyfrequentlytodeterminethemosteffectivemeanofbreaking-apartthecurrentcreditcurriculumintosmallerofferingsthatcouldbeofferedascontractedtrainingopportunitiesorcontinuingeducationcourses.
Oncecurriculumwasidentifiedandbroken-down,thelogisticsinvolvedinbuildingthebridgebetweenthenon-creditofferingandcreditprogramhadtobecreated.Non-creditofferingsthatweredoneascontractcourseswithemployersorstandaloneascontinuingeducationprofessionaldevelopmentcourseswouldhavetocostasmuchas(orsomeinstancesmorethan)theequivalentofthecreditcourse.Notonlydoesthatpricingstructurehelpgainfundsforthecollegebutitalsodiscouragespeoplefromtakingnon-creditofferingstosavemoneyoverenrollinginthecreditprogramcourses.Thecourseswillbeflaggedashavingtheoptionforstudentstoobtainadvancedstandingiftheytaketheassessmentattheendofthecourse.Ifastudentoptsoutoftheassessmenttheystillreceivetheircontinuingeducationcredits,andiftheydecideatalaterdatetorequesttheassessmenttheycandosothroughNicoletCollege’sCreditforPriorLearningprocess.Thisoffersthestudenttwodifferentwaystoobtaincreditforthecontractcourseorcontinuingeducationcourse.Usingtheassessmentmethodalsoprovesthateducationalattainmentandreallearninghasoccurred,unlikethenon-pathwaycontinuingeducationcoursesgradingmethodofsuccessfulorunsuccessfulbasedonattendanceonlyforcontinuingeducationcourses.Thisnewmethodalsovalidatesthematerialbeingtaughtandthestudent’sabilitytodemonstratemasteryoftheskillbeingassessed.
Nicoletutilizescareercoachesthatmeetwithallthestudentsintheidentifiedpathwaycoursestodiscusstheoptionofadvancedstanding,offercreditforpriorlearning,andaidanystudentsinterestedinpursuingadegreeintocreditprograms.Creatingstudentaccesstothecareercoachesallowsthestudenttoidentifyandplanforanybarriersthestudentmayfacepriortoenrollingintoacreditprogram.Therelationshipthestudentshavewiththecollege,thefaculty,andthestaffmakethetransitionfromtheworkplacetotheclassroomeasyandpainlessforthestudents.Thisapproachcreatesaseamlesspathwayintocreditprogramingforthosewhomayhavebeenoutoftheworldofeducationformanyyearswhoarehesitanttoreturntocollege.Itletsthestudenttrulyexperiencetherigorsofcollegeprogramworkwithinoneormoreclasses,eventuallycreatingtheconfidencetoenteracreditprogram.
Practitioner Perspective | 71
DuBenske, Van Doren, and Kornell | Career Pathways Collaboration
Oneadditionalbenefitofusingthenon-credittocreditpathwayistheflexibilityinschedulingthatitofferstonon-traditionalstudents.Contracttrainingisoftendoneon-siteatanemployer’slocationorduringworkhours.Continuingeducationcanbeschedulednights,weekends,hybrid,online,orasanopenlab.Thisallowsforstudentstogetthetrainingtheyneedinsmallchunksatatimeandplacethatworksbestforthem.Havingthisflexibleoptionhelpsstudentstoseethatitispossibletogetcollegecreditaroundtheirbusyschedules.Havingourcareercoachesavailabletothesestudentsalsoallowsourstafftoexplainhowourcreditprogramshavemanyflexibleoptionstheymaynotbeawareofinafacetofaceenvironment.
Nicoletusescomprehensivewraparoundstudentservicesforallstudents,whethertheyareinvolvedincontractedtraining,continuingeducation,orcreditcourse.Studentshaveaccesstoalltheservicesthecollegehastooffer,andhavingcareercoachesmeetwithstudentsinvolvedinanynon-credittocreditpathwaytohelpthemnavigatetheirindividualneedsandgoalssetsourstudentsupforsuccess.Whilecreatingthenon-credittocreditpathways,Nicoletreliedheavilyontheirpartnershipsbetweentheworkforcedevelopmentteam,creditprogramfaculty,theworkforcedevelopmentboard,thejobcenter,andthestudentservicesstaff.Withouthavingeveryteamrepresented,pieceswouldhavebeenmissed.Collaborationwaskeytomakingeachofthepathwaysaseamlesstransitionbetweentheworldofworkandtheworldofeducation.
NorthwestWisconsinisnotunlikeotherregionsinWisconsinorthroughoutthecountryfacingalaborshortage.UnemploymentinWisconsincontinuestodeclineandindividualsenteringretirementagecontinuetorise.Manyemployersarestrugglingtofindworkersandthosetheydofindsometimesdon’tstickaroundforlongorhavemanyotherhurdleswithintheirlife.WisconsinIndianheadTechnicalCollege(WITC)offerscareer-focusedassociatedegreeprograms,technicaldiplomas,short-termcertificates,customizedtraining,andawidearrayofcoursesforpersonalorcareerenhancement.WITChasfourcampusesinAshland,NewRichmond,Superior,andRiceLake,twooutreachcentersatHaywardandLadysmith,andourWashburnCountyLearningCenterlocatedinSpooner.Intotal,itcovers11countiesandover10,000squaremiles.ThecollegeisalsopartoftheWisconsinTechnicalCollegeSystem.WithinthisregionaretwoWorkforceDevelopmentBoards(NorthwestWisconsinWorkforceInvestmentBoardandWestCentralWisconsinWorkforceDevelopmentBoard).WITCandtheworkforcedevelopmentagencieshaveworkedtogetherforyearsthroughreferringstudents,oncareerevents,andmore,buthadn’tcreatedaformalcollaborationtiedtocareerpathwayprograms,whichundertheWorkforceInnovationandOpportunityAct(WIOA),wasanewapproach.Theemphasisoncareerpathwaysforcedallofus,inareallypositiveway,toexaminehowwecouldworktogethertoultimatelygetpeopletrainedandreadyforemploymentandmeettheemploymentneedsofemployerswithintheregion.Therearemultiplefactorsthathaveprovenusefulasweworkonaligningcredit-basedcareerpathwaysbetweenWIOAandWITC:
• Gather Partners Together: Learn about Programs & Look for Common Initiatives Withthisintentinmind,WITCdevelopedaPartnershipTeaminJanuary2017.When
Practitioner Perspective | 72
DuBenske, Van Doren, and Kornell | Career Pathways Collaboration
planningwhotogather,representativesfromalltheagenciestiedtoWIOA,literacyprograms,communityactionprograms(CAP),andothercommunityserviceagenciesweresoughtoutandinvited.Inthecaseofthisteam,representativesfromthefollowingagenciesattended:NorthwestWisconsinWorkforceInvestmentBoard,WestCentralWisconsinWorkforceDevelopmentBoard,WorkforceResource,NorthwestWisconsinConcentratedEmploymentProgram(CEP),DivisionofVocationalRehabilitation,AreaHealthEducationCenter(AHEC),NorthwestWisconsinCommunityServicesAgency(NWCSA),WesternWisconsinCommunityActionAgency(WestCAP),IndianheadCommunityActionAgency(ICAA),CrossroadsLiteracy,andWITC.Sincethisinitialmeeting,additionalagencieshavebeeninvolved.Whilealargepartofthetimewasspentlearningabouttheprogramsofeachagency,itresultedinafairlyeasyconsensuswhenlookingattheinitiativestofocuson.Inaddition,itshowcasedtheextensiveworkthateachagencyhasdonetolookattheeconomicneedsoftheregionandhowcombiningourknowledgecanhaveabiggerimpact.Theinitiativesthatresultedfromthisinitialmeetinghavesinceprovidedguidanceforthecommittee.
• Jump In and Try Projects Together OnesuccessfulcollaborationwaswiththeNWWIB.ItwasthedevelopmentoftheConstructionEssentialsAcademy.A10-weektrainingprogramwasdeveloped,incorporatingthisnine-credit,embeddedTechnicalDiploma.IndividualswererecruitedthroughtheNWWIBandCEPandWITCcoordinatedthetraining.Inaddition,NWWIBwasabletohighlightsomeopportunitiesforimprovementthroughthetraining,andasaresult,togetherwewereabletoredesignthetrainingthatwillcontinuetomeettheneedsofemployersandalsomeettheuniqueneedsofthepopulation.Asaresult,furtherconstructionacademiesarebeingplanned.
• Continue to Communicate & Recognize That You All Need Each Other OneoftheinitiativesthatresultedfromthePartnershipCommittee,wastolookatopportunitiestocollaborateonbasiceducationandliteracyastiedtoWIOATitleII.MultipleworkingmeetingsandmuchoutreachhasbeendonesinceJanuary2017tofindoutthebestwaytomeettheoutcomesofthegrant.
ThereareseveralotherprojectsbeingexploredbythePartnershipCommitteeandothersub-groupsthathaveresulted,buthadwenottakenthetimetocometogether,wemaynothavegottentothispoint.Allofthepartneringagenciesbringnewinsights,knowledge,andresearchtothetableashowtomeettheneedsofindividualsandemployersintheregion.Thankstotheopennessandspiritofcollaborationamongall,wehavebeenabletomakerealstridesatcredit-basedcareerpathwaysandlookforwardtoworkingtogetheronmore.
AstheWisconsinTechnicalCollegeSystemanditsWIOAtitlepartnerscontinuetheirjourney,thefutureofWisconsinPathwaysisbright.ThecollaborativeapproachtoexploringwhatispossibleandhowbesttoachievethesegoalsisfueledbyacommonpassiontocontinuallyimprovethequalityoflifeinWisconsin.Throughconsistentcollaborationacrossallorganizations,WisconsinwillcontinuetogrowitstalentdevelopmentresourcestomeetthecurrentandfutureneedswhilecreatingopportunityandaccessforallWisconsinites.
Forum | 73
FORUMCareerFoundations:TheMissingLinkinAdultCareerPathways|By
AnnDarntonandChristinaWarden
CAREER FOUNDATIONS: THE MISSING LINK IN ADULT CAREER PATHWAYS
Ann DarntonAdult Education Consultant
Christina WardenWomen Employed
ABSTRACTCareerFoundationsisacareerexplorationandgoalsettingcoursejointlydevelopedbyCityCollegesofChicagoandWomenEmployedandlaunchedatCityCollegesin2014.SubsequentexpansionofCareerFoundationstolocalcommunityorganizationsprovedtobethecatalystthatjumpstartedtruecollaborativecareerpathwayseffortsamongdiverseagencies.ThroughaconsortiumconvenedbyWomenEmployed,theChicagoJobsCouncil,andtheChicagoCitywideLiteracyCoalition,notonlyhasCareerFoundationsbeenadoptedbymultipleorganizations,buttheyhaveworkedtogethertoensureconsistent,accurateinformationandaccesstopathwaysleadingtofamily-sustainingemploymentfortheirstudentsandclients.
ButCareerFoundations(boththecourseandthelocalconsortiumbuiltaroundit)wouldlikelynotexistwithouttheearlierproliferationofadulteducationsectorbridgeprogramsthroughoutChicago,norwithoutamajorinitiativelaunchedbyCityCollegesin2011thatincludedrevampingitsCareerandTechnicalEducationprogramstoalignthemwithemployerneedsandemploymentopportunities.
AnappetiteforbridgepartnershipsbetweenCityCollegesandsmallerorganizationshadalreadysurfacedamongChicago’sadulteducationproviders,butstructuralbarrierstobridgecollaborationsseemedinsurmountable.However,asinformationaboutWIOAreauthorizationanditsemphasisoncareerpathwaysforpeopleacrosstheeducationalspectrumbeganemerging,community-basedadulteducationprovidersandworkforcedevelopmentagenciesalikebecamehungryforCityCollegespathwaysinformationtoeffectivelyservetheirstudentsandclients.ItquicklybecameevidentthatpartnershipsbuiltaroundCareerFoundationsasa
Forum | 74
Darnton and Warden | Career Foundations
commontoolwerehighlyfeasibleandwouldsubstantiallybenefitorganizations,thecolleges,andthecommunity.
BEGINNING WITH BRIDGESIn2011,adulteducationprovidersthroughoutChicagowerenostrangerstosector
bridgeprogramsasawaytopreparestudentsforcollegeandcareers.Bridges—programsorcoursesdesignedtohelpadultswithlowskillsachievecollegereadinessthroughinstructioncontextualizedtoaparticularsector—wereincentivizedbytheJoyceFoundationShiftingGearsinitiativelaunchedin2007,andweresubsequentlyrequiredbytheIllinoisCommunityCollegeBoard(ICCB)forallfundedadulteducationprovidersinaccordancewithICCB’s2009AdultEducationfive-yearstrategicplan.1Thatplanstated,“Weenvisionadulteducationasthefoundationofacareerpathwayssystemthatpreparesadultlearnersforeconomicself-sufficiency.”2,3
ICCB’sbridgedefinitiongrewoutoftheShiftingGearswork,specifyingthreeelements:contextualizedinstructionintegratingbasicskillsandindustryoroccupationknowledge,careerdevelopment,andtransitionservicestohelpstudentsmovefromadulteducationorremedialcourseworktocreditoroccupationalprograms.4
InIllinois,themajorityofadulteducationstudentsareservedthroughcommunitycolleges,althoughmanycommunity-basedprovidersreceiveICCBadulteducationfundingaswell.ByfarthelargestproviderinthestateisCityCollegesofChicago(CCC),whichoffersadulteducation(AE)to27,000studentsannuallyatsixofitssevencolleges.SeveralCCCcollegespilotedAEbridgesunderShiftingGearsorotherfundingsources;however,withlittleinstitutionalsupportoutsideofAEdepartmentsandnostatefundingearmarkedforbridgeprogramming,mostearlyCCCbridgesprovedtobeshort-lived.
However,in2011,CCC’slaunchofadistrict-wide“Reinvention”initiative,aimedatimprovingtheinstitutionandenhancingstudentsuccess,dramaticallyalteredthedirectionandscopeofitsbridgeprogramming.Amongitsstrategicprioritieswere“reviewingprograms
1 Illinoisadulteducationprograms,governedbytheIllinoisCommunityCollegeBoardandfundedbyacombinationoffederalandstatefunds,serveindividualslackinghighschoolequivalencyorwhoareEnglishlanguagelearners.Whilegenerallynotfundedtoofferjobtrainingprograms,theypreparestudentsfortransitiontopostsecondaryeducationandtraining.2 TheJoyceFoundationlaunchedShiftingGears,aseven-yearinitiative,in2007topromoteeffortsto“equiplow-skilledworkerswiththenecessarycredentialstoexpandtheirjobopportunitiesandstrengtheneconomicgrowthintheMidwest…”Manybridgedemonstrationprojectswerelaunchedundertheinitiative,anditsparkedastrongfocusonpolicydevelopmenttohelppromoteandsustainbridgeefforts.Seehttp://www.joycefdn.org/shifting-gears.3 Creating Pathways for Adult Learners, A Visioning Document for the Illinois Adult Education and Family Literacy Program,IllinoisCommunityCollegeBoard,2009.4 Creating Pathways for Adult Learners,32.
Forum | 75
Darnton and Warden | Career Foundations
andofferingstoincreasetheeconomicandeducationalvalueofthecredentialsstudentsearn[and]betteraligningourprogramswithemployerneeds.”5ACCCdistrict-widetaskforcereviewedexistingprogramsofstudy,researchedregionallabormarketdata,andengagedemployersasadvisorstorevampcareerprograms,manywithstackablecredentialsthatwouldlaunchstudentsontocareerpathways.Asaresult,sevenCollegetoCareers(CCC’snameforCareerandTechnicalEducation)pathwayswereidentifiedaspromisingintermsofcurrentandfuturejoboutlook,family-sustainingwages,andopportunitiesforadvancement.
Aspartofitspathwaysredesign,CCCcommittedtointegratingandfundingadulteducationbridgesasonrampstocareerprogramsforindividualswithlowskills.Newadulteducationsectorbridgeprogramsweredesignedatthedistrictlevelincollaborationwithcollegeleadership,andwereexpandedinlessthanayearfromonecollegetosix.Therangeofsectorswasbroadenedaswell.Healthcarewasthefirstsectortargetedforbridgeprogramdevelopmentandnewhealthcarebridgeswerelaunchedinfall2012.Steadilyovertheyears,bridgesinfourmoresectorsweredevelopedandlaunchedatvariousCCCcolleges:transportation,distribution,andlogistics;hospitality/culinary;earlychildhoodeducation;manufacturing;andinformationtechnology.
UsingtheICCBbridgedefinitionasthefoundation,CCCdesignedbridgesthatwerelongerandmoreintensivethanearliermodelstohelpstudentsat6thgradereadingandmathlevelsorhigherachievereadinessfortheGED®testandcollege-levelcourseworkinreading,writing,andmath,throughinstructioncontextualizedtotheparticipant’schosencareerpathway.Careerexplorationandtransitionservices—thesecondandthirdcomponentofthestate’sbridgedefinition—werebuiltintothedesign.Infact,CCCbridgeparticipantstooktheirfirstcollegecourse(partoftheirchosencertificateprogram)withtuitionwaivedandwithsupportwhilestillenrolledinthebridge.Somebridgesincludedindustry-recognizedcertifications,enablingcompleterstoapplyforentry-leveljobsimmediately.6
Fromthebeginning,CityCollegeswelcomedtheadvocacyagencyWomenEmployed(WE)asanaturalpartnerinthedevelopmentandexpansionofitsbridgeprograms.WEwasalreadyfocusingsubstantialeffortsonbuildingandstrengtheningeducationalandcareerpathwaysfordisadvantagedadultsatlocalandstatelevels,recognizingthattoearncredentialsthatopenthedoortobetter-quality,better-payingjobs,individualsmustbeabletocountoncommunitycolleges,themostaccessibleandaffordablepostsecondaryinstitutions.WomenEmployedtookanactiveroleinbridgecurriculumdevelopmentandinstructortraining.7
Whenbridgeswerefirstlaunchedaroundthestate,“careerpathways”wasnotthe
5 Reinvention,Chapter1,https://www.ccc.edu/menu/Documents/Reinvention/REI_Reinvention_Chapter_1_03302011.pdf,6.6 E.g.,forkliftoperationsandfoodsanitationcertificationscanbeearned.7 CCCbridgeandCareerFoundationscurriculaarepubliclyavailableathttps://womenemployed.org/pathways-careers-network.
Forum | 76
Darnton and Warden | Career Foundations
catchphraseithasbecometoday,andmanybridgeswerefocusedongettingindividualsintoentryleveltrainingandjobs.DesigningbridgesthatwerepartofapathwayandpromotingaccesstostackablecredentialsweregoalsstronglysharedbyCCCandWomenEmployed.
WAS THE CART BEFORE THE HORSE? BythetimeeveryCCCcollegehadimplementedatleastonesectorbridgeprogram,
itbecameincreasinglyclearthattherewasamissinglinkinanadulteducationstudent’strajectory—sometypeofshortcareerexplorationandgoal-settingtoolthatwouldguidelowintermediatestudentsintosectorbridgesandpathwaysthatwereagoodfitforthem.Forstudents,suchatoolcouldfosterastrongersenseofpurposeintheircurrentprogramandempowerthemwiththeknowledgetheyneededtosetandfollowthroughontheirfuturedirection.Fortheinstitution,thetoolcouldhelpboostbridgeenrollmentandincreaseretentioninbothbridgeandotheradulteducationprogramming.Itcouldalsoaidadvisors,whotypicallyfacedlargecaseloads,byarmingtheirprospectiveadviseeswithbroadpathwaysknowledgeandabasiccareerplan.
Withexperienceindevelopingbridgecurriculaundertheirbelts,CCCandWEsetouttodevelopasupplementaladulteducationcourse—themissinglink—thatwouldprecedethebridgeandhelpparticipantswithaminimum4thgradereadinglevel,oratleastintermediatelevelEnglishlanguageskills,makeinformedpathwaychoices.Inputonthecurriculumwassolicitedfrombridgeinstructorsandcommunityorganizations.Theresultingcourse,namedCareer Foundations: Making Your Education Work for You,guidesparticipantsthroughthefollowingcomponents:
• Gainingself-awarenessintermsofskills,interests,values,financialgoals• Matchingskills,interests,andvalueswithcareerclusters• LearningaboutprogramsofstudyatCCCwithemphasisoncareer pathways and
stackable credentials• Learningaboutsupportservicesavailable• ChoosingaCCCpathwayofinterestanddevelopingaplanandtimelinetogettocollegeInsummer2014,oncecourseapprovalforCareerFoundationswasreceived,teacherswere
trained,andthecoursewaslaunchedasasupplementtobasicskillsinstruction.CityCollegesdataindicatesthatbetweenFY15andFY17,301outof966adulteducation
studentswhotookCareerFoundationstransitionedtocreditcourses.“AlthoughCareerFoundationsisgearedtowardstudentsatlowerlevelsofadultbasiceducation,over30%havesubsequentlyenrolledincredit[courses].”Practitionersknowthatthisisahighrateoftransitionforadulteducationstudents.8
8 City Colleges of Chicago: Adult Education Transitions Overview,CityCollegesofChicago,September21,2016.PresentationdeliveredtotheInstitutefortheStudyofAdultLiteracy.
Forum | 77
Darnton and Warden | Career Foundations
CAREER FOUNDATIONS AND THE COMMUNITYBridgeexpansionatCCCcoincidedwithstatewideeffortstopromotebridgeexpansion,
whethertheproviderwasacommunitycollegeoracommunityorganization.9InChicago,thereweresuccessfulCBObridgeprogramsinbothadulteducationandworkforcedevelopmentprograms(i.e.,bridgesforadultswithorwithouthighschoolequivalencybutwithfoundationalskillsneeds).However,somesmallercommunity-basedadulteducationprogramsreportedthattheystruggledtomeetstatebridgerequirementsduetothelimitedsizeoftheirparticipantpoolsandalackofresources.CCCadulteducationleadership,keenlyinterestedinbuildingrelationshipsbeyondthecollegewallsinitseffortstopromotecollegetransition,offeredtopartnerwithcommunityorganizationsonbridges.Thereseemedtobeanabundanceofgoodwillandanappetiteforpartnerships,butnoclearinitiativesurfaced,andtherewerebarriers,includingthelackofstatefundingforbridgeprogramsandtheabsenceofprovisionsforproviderstopartnerandeachreceive“credit”forservingthestudents.
Interestedinfosteringpartnershipsandrealsystemschange,WomenEmployedbegantoworkcloselywithCCC’sAdultEducationdivision,theChicagoJobsCouncil(CJC),andtheChicagoCitywideLiteracyCoalition(CCLC)todevelopandseekconsensusonavisionthatwouldalignprogramsacrossthecity,facilitatestudenttransitionsacrossprograms,andalignservicesnomatterwhichagencyactsastheinitialorprimaryserviceprovider.10
WomenEmployedworkedalongwithCJCandCCLCtogeneratecollaborationamongserviceproviders.Forayear,leadersatthesethreeadvocacyagenciesheldconversationswithcommunityorganizationleadershiptobuildtrustandovercomeresistancetoworkingwithCityColleges.Additionally,NewYork-basednonprofitPublicAgenda(withfundingfromtheJoyceFoundation)conductedformalqualitativeresearchwithCityCollegesandcommunityorganizationpersonneltogaugereadinessforcollaborationandelicitinformationonpotentialbarriers.FindingswerethatorganizationsthathistoricallyhaddifficultrelationshipswithCityCollegesbeganexpressingoptimismaboutcollaboratingwithCCCforthefirsttimeinrecenthistory.
Meanwhile,communityorganizationswerefirsthearingabouttheCareerFoundationscourse;reactionwasthatthiswasatooltheyurgentlyneededtobuildintotheirprogramming.SomeorganizationssawCareerFoundationsasawaytoofferthe“careerexploration”bridgecomponentwithexistingresources.Furthermore,theideaofpartneringaroundCareerFoundationsseemedtoresonatewithorganizationsinawaythatpartneringaroundbridgeshadnot.
9 BridgeswerefirstrequiredbyICCBinFY12-13fortheirfundedprograms,butwerestronglyencouragedstartingwiththereleaseofits2009five-yearstrategicplan.10 Thegroupcraftedthefollowingvisionstatement:“Anylow-skilledChicagoan,nomatterwhichorganizations/heapproachesforhelp,hastheopportunitytoimprovehisorherskillstobeabletotransitiontoapostsecondarycredentialleadingtoafamily-sustainingjob.”
Forum | 78
Darnton and Warden | Career Foundations
AsWIOAreauthorizationrequirementsgraduallystartedbecomingavailable,notonlydidadulteducationprovidersbecomeeagerforCCCpathwaysinformation,butworkforcedevelopmentagenciesdidaswell.Bothtypesoforganizationsrealizedtheyneededtounderstandandhelpclientsgetontocareerpathways.InformationonCCC’srevampedpostsecondarypathwayshadbeenslowinfilteringthroughtothecommunity,andtheCareerFoundationscourseheldpromiseasameansofdemystifyingthosepathways.
Withgrowinginterestfromthecommunity,WomenEmployednoticedCBOmanagerswereenrollinginthe12-hourteachertrainingtolearnaboutthecourse.Inresponse,theydevelopedashorter(three-hour)orientation,the“CareerFoundationsInstitute,”especiallyfordirectors,managers,transitionadvisors,andsupportstaffwhoneededanunderstandingofthecurriculumtomanageprogramplanning,instructorsupport,andrecruitment,andwhocouldcontributetothesharedvisionofpathwaysalignmentthroughimplementationofthecourse.AfterthefirstinstituteinSummer2015,12organizationscametogethertoformtheCareerFoundationsConsortium,convenedbyWomenEmployedandwithcontinuedCJCandCCLCinvolvement.
DuringYear1,theConsortium:• ImplementedCareerFoundationsateachorganization• Collaborativelydesignedarecruitmentflyer• Developedalistofreputablenon-collegetrainingprogramstosupplementCCC
pathways• ParticipatedinstudentandstafffieldtripstoCCCcampuses• DevelopedcurricularadaptationsforanESLpopulationSignificantly,therewascollaborationandsharingbetweenWIOATitleIandTitleII
organizations,manyofwhomhadneverhadtheopportunitytositatthesametable,despitethesimilaritiesamongthepopulationstheyserve.Thecoursehadbecomethecatalystthatbroughtdiverseorganizationstogethertopromoteandalignlocalcareerpathways.
TheCareerFoundationsConsortiumisnowinitsthirdyearand,withminimalchangesintherosterofparticipatingorganizations,includesfivefundedunderadulteducation(WIOATitleII)andsevenunderworkforcedevelopment(WIOATitleIoralocalfundingsource,e.g.,CommunityDevelopmentBlockGrantfunds).TheCareerFoundationsConsortiummodelhasbeenfine-tunedovertime.Underthemodel,WomenEmployedhascommittedto:
• MaintainingtheCareerFoundationscurriculum• Providingteachertraining• Providingliaisonsfortechnicalsupport• Conveningconsortiummeetingstosharebestpracticesandchallenges• CoordinatingCCCcampusvisitsandfacilitatingstudenttransitions• Collectingdatathroughinstructorandstudentsurveys• Providingstipendstoconsortiummembers
Forum | 79
Darnton and Warden | Career Foundations
Studentresponsehasbeenpositive.Instudentend-of-coursesurveys,95percentindicatedtheylearnedaboutnextstepstocompletetheireducationgoals.Ninety-sixpercentreportedfeelingmoreconfidentaboutreachingeducationandcareergoals.Asagroup,respondentsshoweda19percentincreaseintheirlevelofinterestingoingtocollegeasaresultofthecourse.11
ParticipatingorganizationsagreetooutcometargetsforthenumbersofstudentsservedwithCareerFoundations,cohortslaunched,andtransitionsaccomplished(e.g.,movingtobridges,collegecareerpathwaysprograms,upper-levelhighschoolequivalencyorESLclassesatCCC,orenrollmentinatrainingprogram).OrganizationsalsoagreetocommunicateregularlywiththeirWEliaisons,providedataonoutcomesandtransitions,attendconsortiummeetings,participateincollegevisits,andsendnewCareerFoundationsteachersfortraining.
InMay2017,researchersfromPennStateUniversityreleasedpreliminaryfindingsfromastudyofpathwayprogramsinChicago,Miami,andHouston.Inpublicremarks,theynotedthatWomenEmployed’sCareerFoundationsworkisoneoftheonlyexamplestheyfoundofon-the-groundeffortstocoordinateprogramsacrosssystemsandmoveadultsintopostsecondarytraining.12Thus,developmentoftheconsortiumnotonlyallowedbothworkforcedevelopmentandadulteducationorganizationstocometogetherandshareknowledge,expertise,challenges,andsolutions,butthecollaborationhasbeeninvaluableasweseektoencouragethedevelopmentofanalignedpathwaysystemthatcanbereplicatedinotherregions.Thisworkcanserveasanexampleforbothcitywideandstate-levelworkforcedevelopmentandadulteducationcollaborationgoingforward.
Whilewehavecomealongway,wehaveonlylaidthegroundworkforourcollectivevisiontocreateacitywidecareerpathwaysystemthatmorethan45,000youngandolderadultscanaccessthroughexistingorganizationsandcollegesintheirneighborhoods.Muchworkisstilltobedone—partnershipsmustbeexpandedsosmallerorganizationswithoutthecapacitytodeliverprogrammingwillreferclientstoCareerFoundationsclasses;cooperativeagreementsmustbedevelopedwithlargeragenciesandinstitutionstobecomereferralnetworkstomovemorestudentsthroughCareerFoundations;andproceduresmustbeinstitutionalizedtofacilitatetransitionsfromcommunityprogramsintocollege-levelclasses—toensureafunctioningcareerpathwaysystemwhereadultsexperienceasmoothtransitionfromcommunityprogramsintocollege,wheretheycanearnthedegreesandcredentialsneededtolaunchoradvanceacareerandachievetheirdreams.
11 Career Foundations Student Post-Course Survey,WomenEmployed,surveyconductedthroughSurveyMonkeyOctober2017-April2017.12 Data-to-Action Summit,CarolClymerandEstherPrins,May1,2017.LecturepresentedatData-to-ActionSummitinJPMorganChase,Chicago.
Forum | 80
Keaton | Developing Mathematics Curricula
DEVELOPING INTEGRATED, CONTEXTUALIZED INDUSTRY MATHEMATICS CURRICULA IN SHORT TERM
CERTIFICATE PROGRAMS
Dirk A. Keaton1 So Others Might Eat Center for Employment Training
ABSTRACTManyeducatorsincommunity-basedadulteducationorganizationsareattemptingtoadoptIntegratedEducationandTraining(IET)strategies.Inthispaper,theauthordescribeshowhehascollaboratedwithinstructionalandprogramstafftodevelopanddeliveranintegrated,contextualizedindustrymathematicscurriculum.Hehighlightstheimpactofthiscurriculumonstudentsuccess,instructionaldelivery,andschoolculturewhileunderscoringthechallengesposedbyadoptingIET,amethodologydevelopedforcommunitycolleges,inacommunity-basedorganization.
CONTEXTSoOthersMightEatCenterforEmploymentTraining(SOMECET)offerstwoIntegrated
EducationandTraining(IET)programs:BuildingMaintenanceServiceTechnician(BMST)andMedicalAdministrativeAssistant(MAA).IETisaservicedeliverystrategyinwhichstudentsreceiveworkforcetraining,workforcepreparation,andbasiceducationservicesconcurrently.Allstudentsreceive660ormorehoursofworkforcetraining,approximately70%ofwhichishands-on.Inaddition,bothprogramsincludeintegrated,contextualizedbasicskillscoursesthatareco-taughtbythebasiceducationandindustryinstructors.Studentsalsoparticipateintwoworkforcepreparationcourses:CareerDevelopmentandShopTalk.CareerDevelopmentisa60-hour-longcoursethatcoverstopicssuchasbusinesscommunication,jobsearching,andnetworking.ShopTalk,a24-hour-longcourse,teachesstudentshowtobetter“utilizeresources...workwithothers,understandsystems,andobtainskillsnecessaryforsuccessfultransitionintoandcompletionofpostsecondaryeducationortrainingoremployment,”allofwhicharedefinedbytheWorkforceInnovationandOpportunityActof2014(WIOA)§113-128asworkforcepreparationsubjects.Eachprogramisdesignedtobecompletedin6to9months.Allparticipantstakeanindustry-recognizedcertificationexam—TheNationalHealthAssociationCertifiedMedicalAdministrativeAssistantortheEnvironmentalProtectionAgency
1 TheauthorwouldliketoacknowledgetheassistanceofLonnieMurray,AmeishaGathers,BlaineVann,SofyaLeonova,AnnaChrist,VaughnEdmeade,CarlynnMiller-Gore,JudyMortrude,MikhailaRichards,andJesseZarleyinpreparingthispaperandthecontinuedassistanceandsupportofallhisSOMECETcolleagues.
DevelopingIntegrated,ContextualizedIndustryMathematicsCurriculainShortTermCertificatePrograms|ByDirkA.Keaton
Forum | 81
Keaton | Developing Mathematics Curricula
608TypeI—uponcompletion.Aftersecuringemployment,graduatesparticipateinayear-longRetentionServicesprogram.Theemploymentretentionspecialistsserveasmediatorsbetweenemployedgraduatesandtheirplacesofworkandhelpgraduatesidentifyandremedybarriersthatmayinterferewithsuccessfulemployment.
SOME,SOMECET’sparentorganization,isaninterfaith,community-basednonprofitthatexiststohelpthepoorandhomelessofournation’scapital.Wemeettheimmediatedailyneedsofthepeopleweservewithfood,clothing,andhealthcare.Wealsoworktohelpbreakthecycleofhomelessnessbyofferingservicessuchasaffordablehousing,jobtraining,addictiontreatment,andcounselingtothepoor,theelderly,andindividualswithmentalillness.BecauseoftherangeofservicesofferedbySOME,wecaneasilyreferSOMECETclientstoservicessuchashousing,behavioralhealthservices,andothermedicalcare.
Wechosetoprovideintegrated,contextualizedbasicskillscoursesbecauseofthediverseandprofoundneedsofbothSOMECET’sstudentsandthoseofDCadultlearnersingeneral.DespiteDC’sdeservedreputationasoneofthemosteducatedcitiesinAmerica,manyofDC’spoorestresidentslackthebasicskillstheyneedtoentermiddle-skillemployment.Fewerthan25%(24.36%)ofallpersonswhotookeCASAStestsatAmericanJobCentersscoredatleastatthe8thgradelevelonbothmathandreadinginFY2016(DepartmentofEmploymentServices,2017).2Moreover,morethan90%(90.78%)ofDCresidentswhoparticipatedinWIOATitleIIadulteducationprogramsinFY2016-2017readand/ordidmathatan8thgradelevelorlower(OfficeofCareer,Technical,andAdultEducation).3SOMECET’sstudents’scoresmirrorthesestatistics.Although80-90%ofallSOMECETstudentshaveahighschooldiplomauponenteringtheprogram,theaveragestudentenrollswithaCASASmathscoreof225(AdultBasicEducationIntermediateHigh,6thgradeequivalency)andareadingscoreof236(AdultSecondaryEducationIntermediateLow,9thgradeequivalency).4
ManyDCresidentsarepreventedfromenteringjobtrainingprogramsbecausetheyhavelowbasicskills.DChashistoricallyrequiredstudentstobothhaveahighschooldiplomaandtoreadanddomathatleastatan8thgradelevelbeforequalifyingforIndividualTrainingAccounts(whicharefundedwithWIOATitleIdollars).Manytrainingproviders,regardlessoftheirfundingsource,haveadoptedtheserequirements.WhileDC’sWorkforceInvestmentCouncil5overturnedthisregulationinAprilof2016,manytrainingprovidershavenotchanged
2 MostDCprogramsusethe“GradeLevelsforWIOATitleIFundedAgenciesandYouthProviders”todeterminegradelevel(ComprehensiveAdultStudentAssessmentSystems).Allgradelevelequivalenciesgiveninthispaperarebasedonthatdocument.3 BecauseofdifferencesinfiscalyearsandreportingrequirementsbetweentheAmericanJobCenters,thedistrict’sWIOAtitle2providers,datafromidenticaltimeframesandthepercentageoftitleIIstudentswhoscoredbelowan8thgradelevelarenotavailable.4 BasedonananalysisofSOMECET’sCASAStestdatasince7/1/2014,whenwefirstimplementedECASAStests.5 AlocalbodythatfunctionsasourWorkforceInvestmentBoard
Forum | 82
Keaton | Developing Mathematics Curricula
theirentryrequirements.EvenbeforeadoptingIET,SOMECETdidnotrequirestudentstohavehighschooldiplomasandonlyrequiredstudentstohaveaCASASMathscoreof214(AdultBasicEducationIntermediateLow,4thgradeequivalency)andareadingscoreof224(AdultBasicEducationIntermediateHigh,6thgradeequivalency).
IETwasarelativelynewstrategyin2013whenSOMECETfullyimplementedthemodel.Whendevelopingourmodel,mostoftheIETprogramsandinitiativesthatweresearched—I-Best,FastTRAC,andAcceleratingOpportunities—weredeliveredatcommunitycollegesandthelevelandnatureofthesupportservicesofferedbyeachvariedconsiderably.WashingtonStatepilotedI-BEST,themostfamousofallcareerpathwaysinitiatives,inthe2004-2005schoolyearandfullyimplementeditin2007-2008.ThoughI-BESTintroducedintegrated,contextualizedinstructiontoawideraudience,mostI-BESTprogramsdidnotincludeaworkforcepreparationcomponent.6 Minnesota’sFastTRACisamorerobustIETmodelasitincludesanavigatorwhoprovidessupportservices,referrals,assistsincareerdevelopmentandjobsearches,recruitsandorientsstudents,andservesasabridgetothecollege(i.e.helpingstudentsregister).FastTRACprogramsalsoincorporate“bridge”courses,contextualizedbasicskillscoursesforstudentswhodon’tachievethescoresnecessarytoentertrueFastTRACprograms.ThebridgecoursesinhalfoftheFastTRACprogramsin2011“includedjobsearchskills[suchas]findingjobs,resumepreparationandintervention,andlesscommonly,jobretention”aspartoftheircurriculum(Burns,Lindoo,Dincau,Speck,&DeMaster,2013,p.24).JobsfortheFuture’s2011AcceleratingOpportunitiesInitiativerequiredallparticipatingstatestoprovide“academicandsocialstudentsupports”suchastheservicesofaFastTRAC-stylenavigatoraswellasservicesliketutoring,careercounseling,financialcounseling,advising,andaccesstocomputerlabs(Anderson,etal.,2015).
I-Best,FastTRAC,andAcceleratingOpportunitiesdifferconsiderablyfromSOMECET’sIETmodelastheyweredesignedforthecommunitycollegecontextandrepresentedacollaborationbetweenmultipleschoolsandnonprofits.InaFastTRACprogram,forexample,atechnicalinstructoremployedbyacommunitycollegemayco-teachwithabasiceducationinstructorwhoworksforthelocalschoolsystem.Theirclassmaybeheldinacommunitycollegeclassroom,andanonprofitmayemploythenavigatorwhohandlesthecasesofstudentsinthatclass.Thisstrategyofcombiningmultipleresourcesisoftenreferredtoas“braiding.”WhileSOMECETdoes“braid”funding(students’tuitionissupportedbyavarietyoffoundationgrants,privatedonations,SNAPEducationandTrainingfunding,whichprovidefundingfor80students,andWIOATitleII,whichprovidesfundingfor90-100students),weareasingle,community-basednonprofitwhichhostsalloftheIETprogrammingandemploysalloftheprogramstaffandinstructors.
6 ThoughresearchonI-Bestislimited,Wachen,Jenkins,&VanNoynotedintheir2010essaythatonlyathirdofI-BESTprogramshaddesignatedamainpointofcontactwhocouldconnectI-BESTstudentstoresources.
Forum | 83
Keaton | Developing Mathematics Curricula
CHALLENGESIwashiredastheAdultBasicEducation(ABE)instructorinDecemberof2012andwas
taskedwithdevelopinganddeliveringintegrated,contextualizedadultbasiceducationcourses.IhadpreviouslyworkedasabasiceducationinstructoratLivingWages,alocalhighschoolequivalencyprogram,andasacomputerinstructoratatradeschool.Workinginbothcontextsgavemeauniqueunderstandingofthetechniquesusedtoteachbothbasicandindustryskills.ThoughIhadnotdevelopedintegratedlessonsperse,LivingWagesisaprogramdedicatedtopopulareducation.Thisdoctrine,foundedbyPauloFreire,suggeststhatstudentslearnbestwhentheyengageindialoguewithinstructorsabouttopicsthatarerelevanttotheireverydaylife.WhileatLivingWages,Iincorporatedlocalnewsandneighborhoodevents,students’goals,andstudents’interestsintolessons.Developingindustrylessonplansseemedtobeanextensionofthiswork.However,IfacedthreechallengesuponstartingtheprogramatSOME:1)theindustryinstructorsandIwerenewtoco-teaching,2)industryinstructorshadlimitedtimededicatedtoco-planning,and3)SOMECET’senrollmentstrategyleadtonewstudentsenrollinginmyclassbiweekly.
Bothmyco-teachersandIhadlittletonoexperienceco-teaching.Initially,someinstructorswereresistant.LonnieMurray,oneoftheBMSTinstructors,startedatSOMECETinNovemberof2012.Hewasconcernedabouttheeffectthatco-teachingwouldhaveontheclassroomenvironmentsincehehad“justgottentherhythm”ofteachinghisclass.Thiswasalsohisfirstteachingposition,andheworriedthatIwouldtryto“tellhimwhattodo”becauseIhadmoreteachingexperience(personalcommunication,October25,2017).Othersworriedthathavingamathinstructorintheirclassroomwouldsendthemessagethattheyweren’tequippedtoteachmaththemselves.Thiswasespeciallytrueforthoseindustryinstructorswholackedconfidenceintheirownmathability.
Wealsohadlimitedtimetoco-plananddeliverinstructionalmaterial.SOMECETstudentsparticipatein30hoursofinstructionaweek.Thisincludes2hoursofShopTalk,6hoursofCareerDevelopment,3hoursofintegratedbasiceducation,and19hoursofindustryinstruction.WhiletheemploymentretentionandprofessionaldevelopmentspecialistsdeliverShopTalkandCareerDevelopment,respectively,industryinstructorsarewhollyorpartiallyresponsiblefordeliveringtheremaining22hoursofcontent.Asaresult,industryinstructorshavealimitedamountoftimetoperformtheiradministrativeduties,meetwiththeirsupervisors,andplanlessons.Co-planningtookupthisvaluabletime,andsinceIhadlittlebackgroundinthebuildingmaintenanceorthemedicaladministrationindustry,ourearlymeetingswerelengthyandnotveryproductive.
SOMECET’sbiweeklyenrollmentmodelalsopresentedchallenges.Aftercompletinga1-2weeklongintroductorycourse,studentsareincorporatedintoexistingindustryclasses.Thismeansthatontheirthirdweek,studentsmightenteraplumbingunitandworkalongsidestudentswhohavebeeninthesameprogramforseveralmonths.Whilethisenrollment
Forum | 84
Keaton | Developing Mathematics Curricula
modeliscommonfortechnicalschools,adultbasiceducationprogramsinDCusuallyoperateonquarterorsemesterschedules.WhenIfirststartedteachingadulteducationin2008,thereceivedwisdomwasthatstudentsshouldstudythefourbasicoperations(addition,subtraction,multiplication,anddivision),fractions,decimals,percentages,geometry,andalgebra(usuallyinthisorder).Classestypically“cycled”throughthesetopics,andmostprogramswaiteduntilthe“cycle”restartedtoenrollnewstudents.Advocatesofthisenrollmentmodelarguethatmathematicalknowledgeisscaffolded.Inotherwords,theacquisitionofnewconcepts(i.e.percentages)ispredicateduponknowledgeofcertain,foundationalconcepts(i.e.multiplyingdecimals,longdivision,andtheuseofratiosandproportions).Toteacheffectivelyinthisenvironment,Iwouldhavetogoagainstconventionalwisdomandcreateacurriculumthatwouldallowstudentswithvaryinggraspsoffoundationalconceptstoparticipateandsucceedinthesamelesson.
IMPLEMENTING CHANGEThoughwedidnotrealizeitatthetime,SOMECETsetouttocreateanewmodelofco-
teaching.I-Bestpairedindustryinstructorswithadultbasiceducationinstructorswhospentatleast50%oftheirtimeco-teaching.Wachen,Jenkins,&VanNoyin“HowI-BESTWorks”emphasizedthat“facilitywith[teamteaching]oftendevelopsonthejob,slowly,overaperiodoftime.”Oneoftheinstructorsinterviewedevenlikenstheprocesstoa“marriage”(2010,p.19).Iwasmandatedtobeginco-teachingwith4differentinstructorsbytheendofJanuary2013.BecauseofthistimeframeandthenumberofinstructorsIhadtoworkwith,50%co-teachingwasoutofthequestion,andIhadtofindwaystoquicklydevelopsuccessfulworkingrelationshipswitheachoftheinstructors.Severalfactorscontributedtothesuccessofourintegrated,contextualizedbasiceducationcurriculum:thesupportofmanagement,meetingwithindustryandABEinstructorstodevelopsharedpriorities,collaborativelydraftinglessonplanswithindustryinstructors,observingindustryinstructionduringmyfirstmonthsatSOMECET,andcreatingmaterialstargetedtoourstudents’learningneeds.
Theimportanceofmanagement’ssupportcannotbeoverstated.Ourmanagementteamreiteratedtoinstructorsthatintegrated,contextualizededucationwasnotanexperimentthatweweretryingout,butastrategythatwewerecommittedtoadopting.Mymanager,VeronicaWright,alsocheckedinwithmeregularlytoensurethatindustryinstructorsweremeetingexpectations.Ifaninstructorwas,forexample,notco-teaching,shewouldmonitorthesituationandcommunicateexpectationstothemwhennecessary.
Icreatedindustryinstructorbuy-inby,first,focusingonlessonsthataddressedinstructors’priorities.Bothindustrycourseshadexistinglessonsandassignmentsthatrequiredmathematicalknowledge.Forexample,thefinaltwounitsintheMedicalAdministrativeAssistantcourserequirestudentstomaintainasimulatedpettycashbox,reconcileabankstatement,andcalculatepatientbalance(includingpercentages)onpatientledgercards.By
Forum | 85
Keaton | Developing Mathematics Curricula
developinglessonsfocusedonthesesubjects,Icreatedgoodwillandmetinstructors’needs.Aftermeetinginstructors’needs,Imademyownrequests.Forexample,Ifoundthat
studentsinaplumbingclasshaddifficultymultiplyingdecimals.IaskedBlaineVann,oneoftheBMSTinstructors,howplumbersusedecimalmultiplication.Hetoldmeaboutoffsets(whichistheverticaldistancebetweentwofittings).Offsetsareusedtomeasurethetravel,thedistancebetweentwoangledfittings.Tocalculatethelengthofatravel,onemultipliesaconstant,adecimallike1.414,withthelengthoftheoffset.Wethenworkedtogethertodevelopseverallessonsfocusedoncalculatingoffsets.
Wedevelopedtheselessonsthroughasystemofdrafting.Iusuallybeganlessonplanningbyaskingleadingquestionslike,“whendoesanHVACtechnicianaddorsubtractfractions?”Whentheindustryinstructorsaid,“IaddfractionswhenI’mtryingtodeterminetheheightofasplitsystem(aunitthatcombinesaheaterandairconditioner)andsubtractthemwhenIcalculatethedistancebetweentheductandthesplitsystem,”Iwouldaskfollow-upquestionslike,“howtallistheaveragesplitsystem”and“howfardoesaducthangdownfromaceiling?”Iwouldtakethemeasurementstheygavemeandworkwiththemtodevelopseveralexamplewordproblems.Then,Iwouldattempttosolvetheproblemsinfrontofthem,askingthemquestionsabouttheprocesstheyusewhennecessary.Afterthemeetingwasover,Iwoulddomyownresearch(i.e.lookingupadditionalmeasurementsandscenariosinwhichHVACtechniciansusefractions)andexpandtheexamplequestionsintoafull-lengthassignmentorpacket.
Aftermydraftlessonplanswerecomplete,Ipresentedthemtotheinstructorsforfeedback.WhileIwouldoftentaketheleadintheinitialplanningconversation,theindustryinstructorsgavemuchmoreenthusiasticfeedbackandsuggestedhelpfulandcreativeadditionstothelessonduringthefollow-upmeetings.Forexample,IpresentedLonnieMurraywitharelativelysimplelessononcalculatingBoyle’sLawthatlargelyusedexamplesfromphysicstextbooks.HeenhancedthelessonbysuggestingthatIincorporatethe“drag,”orthevolumeofthetubesusedinanHVACrecoverysystem.IsuspectthatthismethodwaseffectivebecauseIleveragedeachofourstrengths:IhadbeentrainedasaninstructorandcouldstructureactivitiesaseffectivelessonswhileMr.Murrayandtheotherindustryinstructorshadtheabilitytothinkcreativelyabouttheirindustries.Theseplanningsessionswouldgenerallylastforanhour,butdevelopingandrevisingthedraftswasverytime-consuming.DuringmyfirstninemonthsatSOMECET,IestimatethatIdevotedabout50%ofmytimetowritingandrevisinglessons.Thisinvestmentoftimeonmypartmayseemexcessive,butitenabledustomaximizeourlimitedco-planningtime.
Observingindustrylessonshadthegreatestimpactonmydevelopmentanddeliveryoflessonplans.DuringmyfirstyearatSOMECETIattendedafewindustryclassesaweek,outsideofmyindustrymathclasses.Ifirstdidsowiththeintentionofservingasa“model
Forum | 86
Keaton | Developing Mathematics Curricula
student.”InmanyI-BESTclassrooms,theadultbasiceducationinstructorspendsallorpartoftheirtimeasa“modelstudent”wholearnsthetradealongsidethestudentsandasksquestionsorrequestsmoreclarificationfromtheindustryinstructorwhennecessary(Wachen,etal.2010).WhileIwasoccasionallyabletohelpstrugglingstudentsoraskaclarifyingquestion,IfoundthatIbenefittedmuchmorefrombeingintheclassthanthestudentdid.Throughattendingindustryclasses,Ilearnedmuchmoreaboutthetrade,thelessonstheteachertaught,andtheterminologyheorsheused.Moreover,Icouldrefertospecificmomentsortopicsfromapreviousday’slessonwhengivingmyownlecture.Forexample,whenteachinghowtocalculateusingOhm’sLaw,Icouldrefertothedefinitions,metaphors,andexamplesthattheindustryinstructorusedinhisorherbasicelectricaltheorylecture.Referringtocolleague’sinstructioncanhelpstudentstodrawconnectionsbetweenmaterialacrossdisciplinesandtodevelopaglobalunderstandingoftheirfield.7AsIbecamemorefamiliarwiththetradesandtheinstructors’favoritetermsandexplanations,observingclassesbecamelessnecessary.
WhenIdevelopedmylessonplans,Ihadtodesignthemwhollyorpartlyfromscratch.Thisisbecausetherewerefewadequateindustrylessonsandcurriculadirectedatmystudents’skilllevelin2013.AsImentionedabove,moststudentsatSOMECETdomathatanABEIntermediateHighlevel.WhileeducatorsinbothMinnesotaandWashingtonstatehadmadelessonsandcurriculapubliclyavailableonline,manyofthebestweredirectedatstudentswhoperformedatamuchhigherorlowereducationalfunctioninglevelthanmystudentsandmanyweredirectedatESLstudents.
Similarly,mostoftheindustrymathtextbooksavailablecouldnotbeusedwithoutadaptation.Someassumedahighlevelofmathproficiencyanddevotedmostoftheirspacetowordproblemsandprovidedonlybriefexplanationsofthetext(e.g.ATP’sMathfortheBuildingTrades).Othersfocusedongeneralworkforceapplicationsratherthanaspecificindustrysector(e.g.SteckVaughn’sMathSkillsfortheWorkforce).Stillothers(e.g.MathematicsfortheHealthSciencesbyJoeR.Helms)offeredhigh-quality,integratedexercisesbutwerewrittenforacollegeaudience.Adaptingthesetextsmadeiteasierforlower-levelstudentstoengageinhigher-levelmath.8Forexample,somemedicaltextbookswillpresentClark’sRuleasfollows:
7 Similarly,MelissaC.Leavitarguesthatreferringcolleagues’ideasduringlectureallowsstudentsto“achievehigherlevelsofsynthesisandintegrationintotheirstudyofnewmaterial”(2006).8 SOMECETwentthroughasimilarprocesswhendesigningitscurriculum.Whileweusetextbooks(likeDelmar’sAdministrativeMedicalAssisting)whicharedesignedforacommunitycollegeaudience,wedeliverourowntestsratherthanthoseprovidedwiththebook.Ourtestsareshorterandlesscomprehensivethanthosecreatedbythetextbookcompaniesandgenerallyfocusontheskillsthatonemostneedstosucceedintheirtargetprofession.
Forum | 87
Keaton | Developing Mathematics Curricula
Thisalgebraicformulationlooksunfamiliartomanyofmystudentswhomaynothavepassedoreventakenanalgebracourse.However,ifitisreformulatedlikeso:
itlookslikeafractionmultiplicationproblem,somethingmorefamiliartointermediatehighstudents.Similarly,manyelectricaltextbooksoftenrequirestudentstoderiveallthreeformulationsofOhm’slawfrom
Byprovidingstudentswithallthreeformulations,difficultcalculationsthatindustryprofessionalsperformdailycanbemadeaccessibletostudents.
Creatingandadaptingcontentalsoallowedmetoincludemoreauthenticindustrymaterials.Forexample,plumbersuseamanualcalledafittingscheduletodeterminethesizeoffittings.Similarly,insulationcompaniespublishtablesforcalculatingtheminimumandmaximumamountofinsulationtousepersquarefoot.Whilethesedocumentshaveobviousmathapplications,theyarenotcreatedforeducationalpurposes,andneitherislikelytobefoundinanindustrymathtextbook.Lookingupthesedocumentsrequiresconsiderableresearch.However,incorporatingthemintoclassesmakesindustrymathseemmorerealandlendscredibilitytoinstructors’claimsthatprofessionalsusemathdaily.
BecauseofSOMECET’senrollmentmodel,mymathclasseswerecomposedofstudentswhoseindustryexperience,timeintheprogram,andmathematicalabilitiesvariedconsiderably.SOMECETaddressesthischallengeinitsindustrycoursesbymakingeachunitmodular.TheHVACunit,forexample,doesnotpresupposeaknowledgeofcarpentryorelectricalwiring(thoughrelevantcompetenciesfrombothareincorporatedintolessons).Weattemptedtomakeourindustrymathcoursesjustasmodularbyidentifyingasmallsetofmathcompetencieswithunitsinthecurriculum.Forexample,weassociatedtheunitsintheBMSTprogramwiththefollowingcompetencies:
Unit CompetenciesCarpentry Area, Reading Blueprints, Multiplying Fractions, Volume, Converting Weights and
MeasuresElectrical Multiplying and dividing using decimals, formulasHVAC Volume, Area, Multiplying Fractions, Order of Operations, Solving Single Variable
Algebra EquationsPlumbing Adding and Subtracting Fractions, Multiplying Decimals, Converting Decimals to
Fractions
Forum | 88
Keaton | Developing Mathematics Curricula
Thoughsomeoftheaboveunitssharecompetenciesincommon(i.e.HVACandCarpentry),manydonot(i.e.ElectricalandCarpentry).Asaresult,newstudentsfeltlessovermatchedwhenenteringaclasswithstudentswhohadspentmoretimeatSOMECET.Forexample,aveteranstudentinanelectricalclasswhohadtakencarpentrywouldnothavemuchmoreofanedgeoveranewstudentsinceneitherhadtakencoursesthatinvolveddividingdecimalsbefore.Thecompetenciesineachoftheseunitsarescaffolded.One,forexample,mustknowhowtodividedecimalsbeforetheycanuseelectricalformulaslikeOhm’sLaw.However,thecurriculumdoesnotpresupposethatoneneedstobefamiliarwithfractionsbeforeprogressingtodecimals(asmanyadulteducationcurriculado).Moreover,thenumberofcompetenciesaddressedineachunitwassmallenoughthatastudentwhoenteredinthemiddleofaunitcouldcatchupthroughwarm-upassignmentsandthehelpoftheirpeers.
RESULTSDuringthefirstsixmonthsofimplementingI-BEST(JanuarythroughJuneof2013),we
sawan11.75%increaseinEducationalFunctioningLevel(EFL)gainsbypost-testedstudents(studentswhotooktwoormoreCASAStestswhileattendingSOMECET).Ineachsuccessivefiscalyear,thenumberofpost-testedstudentswithEFLgainshasexceeded50%.Moreover,inFY2015-2016,morethan67%ofpost-testedstudentsachievedEFLgains,exceedingthepercentageofstudentsmakingEFLgainsinthestatebymorethan12%.Furthermore,ifweexcludethosecategoriesinwhichnostudentsenrolled,suchasESLandASEHigh,weexceededstateperformancebymorethan25%(OfficeofCareer,Technical,andAdultEducation).DuringFY2015-2016,approximately59%ofallSOMECETstudentsachievedEFLgains(asdefinedbyNRStable4).ThisexceedsthestatepercentageachievingEFLgains(excludingcategoriesinwhichnostudentswereenrolledatSOMECET)byapproximately31%andtheoverallstateperformancebyapproximately25%(accordingtotheNRS).Thissuccessnotonlylendscredencetotheeffectivenessofintegratededucationandtraining,butalsoshowsthatahighlysuccessfulIETprogramcanbebuiltwithouthavingthehighlevelsofco-teachingmandatedbyinitiativeslikeI-BEST.
Furthermore,ourexperienceprovidesevidencethatlower-levellearnersandlearnerswithouthighschooldiplomascanbenefitfromco-taughtinstruction.AsImentionedabove,DChashistoricallyrequiredstudentstobothhaveahighschooldiplomaandtoreadanddomathatan8thgradelevelbeforeparticipatinginjobtrainingprograms.AsDCareaprogramshaveadoptedIET,manyhaveplacedstudentswithoutahighschooldiplomaor8thgradelevelreadingandmathproficiencyintoeitherbridgecourses(whicharegenerallycontextualizedbutnotintegratedorco-taught)orun-integrated,un-contextualizedbasicskillscourses.Similarly,manyFastTRACstudentswithmystudents’CASASorTABEscoreswouldberequired
Forum | 89
Keaton | Developing Mathematics Curricula
toparticipateinabridgeclass.9These“cutscores”areareflectionofanationaldebateaboutwhocanbenefitfromIET.Manyeducatorsandadministrators,includingadvocatesforlow-scoringlearnerslikePickard(2016),areskepticalthatstudentswithlowbasiceducationscorescansucceedinintegrated,contextualizededucationorevenbridgecourses.SOMECETprovidesevidencethatthesestudentscansucceedandthatthe“cutoff”forfullyintegrated,contextualizedinstructioncanbelowerthanmanyeducatorsbelieve.
Perhapsthemostimportantresultofimplementingintegrated,contextualizedbasiceducationwasitseffectonindustryinstructors.WhenImetwithRosalieJaenisch,aFastTRACindustryinstructoratSaintPaulCollegeandheadofthatcollege’sMedicalOffice/HealthInformationTechnologyDepartment,andCarlynnMiller-Gore,herbasiceducationco-teacher,inNovemberof2013,Ms.JaenischtoldmethatoneofthemostvaluablethingsshelearnedfromworkingwithMs.Miller-Gorewasteachingtechniques.Specifically,Miller-GoretaughtJaenischhowtousesecondlanguageteachingtechniques(suchasthoseadaptedfromDictation:NewMethods,NewPossibilitiesbyPaulDavisandMarioRinvolucri)tohelpstudentslearnmedicalterms(personalcommunication,November15,2013).Ihavenoticedthattheindustryinstructorshaveacquirednewandsharpenedtheirexistingteachingskillsthroughworkingwithme.
Byco-teachingwithindustryinstructors,Imodeledbehaviorsthattheyadopted.Forexample,LonnieMurray(personalcommunication,October25,2017)noticedhowIwouldwalkaroundtheroomwhileteaching,checkingtomakesurethatstudentswerecomprehendingandontask,andbegantodosohimself.HealsoappreciatedhowIwouldmodelthought(orexplicitlydescribemybehaviorsandthoughtsIwashaving)whenteachingstudentsanewconcept.Afterco-teachingalessonongaugereadingwithme,hebegantousemytechniqueforreadinggaugeswhileteachingstudentsintheshop,andworkedtomodelthoughtwhenintroducinganewconcepttohisstudents.WhileLonnieestimatesthat“lessthan50%”ofstudentsusedtobeabletocomprehendanyofhislecturesbeforeheworkedwithme,heestimatesthatnow,about“85%percentofstudentscanunderstand.”
Asourrelationshipsdeveloped,Ialsobegantodirectlyteachmyfellowinstructorstechniqueslikelessonplanningandassessment.SOMECET,likemostDCareatradeschools,
9 Forexample,St.Paul’smedicalofficeassistantcourserequiredseventhgradereadingandmathforparticipationinthebridgeand8thgradereadingandmathforintegratedcoursework(Burns,etal,2013).Furthermore,theaudienceforhealthcarebridgecurriculaavailablethroughMinnesota’sAtlasABEdatabaselistvariesconsiderably.OnerequiresaCASASreading230-236(8th-9thGrade,ABEIntermediateHightoASELow),whileanotheristargetedatstudentswithTABEreadingbetween6.0-12.5(usuallycorrelatedwith6thtoabove12thgradelevel)andTABEmathbetween5.0and12.5(Miller-Gore,2017).Ineachofthesecases,mostofourstudentswouldhavetotakeabridgebeforeproceedingtointegratedinstruction.Burns,etalalsonotethatmostFastTRACparticipantstakeabridgebeforeenteringintegratedinstruction(2013).SincemostofmylearnerswouldhaveenteredabridgecourseinFastTRAC,thishelpstoaccountforthelackofpubliclyavailableintegratedcurriculatargetedatmylearners’level.
Forum | 90
Keaton | Developing Mathematics Curricula
doesnotrequireindustryinstructorstohaveprevioustrainingorexperienceineducation.Ofthe11instructorswhoIhavetaughtalongsideatSOMECET,6hadnottaughtbeforearrivingatSOMECET.Fourofthemedicalinstructorshadtaughtatproprietaryschools.Theseschoolstypicallyusepackagedcurricula(inwhichalllessonplans,PowerPointpresentations,andassignmentsareproducedbyacompanylikeDelmarorElsevier).Becauseofthis,mostinstructorsIworkedwithhadneverreceivedformaltrainingonhowtowritealessonplan,structurealesson,orassessstudentunderstanding.ManyofthelessonplansthatexistedatCETuponmyarrivaldidnotreflecttheactivitiesthatwentonintheclassroom.Moreover,manylessonsweredevotedentirelytolectureorlackedkeycomponents(suchasassessmentsoropportunitiesforguidedpractice).Forexample,MAAinstructorswouldoftenlectureonCPTcodesandthenreleasestudentstocompleteaCMS-1500formwithoutfirstshowinglearnershowtoproperlyfilloutsaidform.
Themanagers,seeingtheneedtocreateconsistencyinthecurriculum,encouragedmetoprovideinternalprofessionaldevelopmenttotheotherinstructors.Iobservedindustryinstructors’classesandmetwiththembiweeklytogoovertheresultsoftheobservations.Ithenworkedwiththemtoimprovetheirdeliveryandrevisetheirlessonplans.Throughthismethod,Itaughtinstructorshowtocoldcallconfusedorinattentivestudents,developoutcomes,andmatchassessmentsandinstructiontothestatedoutcomes.IalsoenhancedtheirprofessionaldevelopmentbydirectinginstructorstoonlinecoursesofferedbyLINCS.Notonlydidthesecoursesteachthemadditionalskillssuchasformativeassessment,butinstructorswouldcometometoaskquestionsabouttopicsthataroseinthecourses,enrichingourconversationsaboutstudentlearningandprogress.
Thisopportunityforcollaborationalsohelpedinstructorstodeveloptheirownmathabilities.Oneinstructor,AmeishaGathers,reportedthatco-teachingmathwithmegavehertheconfidencesheneededtopursueherbachelor’sdegree,andanotherreportedthatco-teachingwithmehelpedherstudyforthemathportionoftheGRE.LonnieMurray(personalcommunication,October25,2017)alsosaidthatparticipatinginindustrymath“rejuvenated”mathskillsthathehadn’tused.Notonlyhasheincorporatedadditionalmathconceptsintohisindustryclass,butheworkswithstudentstohelpreinforcelessonsthatIteachintheindustrymathclass.Hewilloftentiehands-on,practicallessonstorecentmathassignments.Forexample,ifwedoapacketfocusedonsubtractingfittingallowances,hewilltakestudentstotheshopthenextmorningandshowthemhowtosubtractfittingallowancesinreallife.Thishelpsthemretainmathconceptsandbemorepreparedforthenextmathclass.
Astheindustryinstructorsdevelopedtheirmathskills,theyhavesharedtheirexperiencewiththeirclasses,therebyraisingenthusiasmformath.WheneveranewgroupofstudentsarrivesinAmeishaGathers’class,shemakesapointofsayinghowshe“usedtohatemath”andtriedtoavoiditbothinschoolandherpersonallife.Shethensharestheeffectthatworkingwithmehashadonhermathabilityandherconfidenceinit.SinceMs.Gathersisa
Forum | 91
Keaton | Developing Mathematics Curricula
professionalintheirtargetfield,studentsidentifywithher,andthistestimonialhelpsstudentstoseemyselfandMs.Gathersasateamandencouragesresistantstudentsto“buyin”toindustrymath.
RECOMMENDATIONSSOMECETsuccessfullydevelopedanddeliveredintegrated,contextualizedbasicskills
curriculaatatimewhenthistechniquewaslargelylimitedtocommunitycolleges.Becauseofthesuccessofhigh-profileinitiativeslikeI-BESTandthepassageofWIOA,manynonprofitorganizations,communitycolleges,andotherprovidersarenowattemptingtodevelopintegrated,contextualizedcurriculaoftheirown.Theseeducatorscanderivethefollowinglessonsfromourexample:
• UseABEinstructorsasinternalprofessionaldevelopmentresources—Adulteducationinstructorsoftenhavemoreexperienceandformaltraininginhowtoteachanddevelopcurriculathantheindustryinstructorswhotheypartnerwith.BycreatingformalandinformalopportunitiesforABEinstructorstosharetheirskills,industryinstructorscanimprovetheirowndelivery.
• Designcontextualizedmaterialsdirectedatstudentswithloweducationalfunctioninglevels—Whilemanyoff-theshelfcontextualizedmathtextbooksarenotappropriateforstudentswithlowmathskills,thesematerialscanbemodifiedandenhancedtoservestudentswithloweducationalfunctioninglevels.
• Includelearnerswithlowbasicskillsincontextualized,integratedinstruction—Contextualized,integratedinstructionisextremelybeneficialtostudentswithlowbasicskills.Inintegratedclasses,theABEinstructorisabletoreinforceconceptstaughtbytheindustryinstructor,andviceversa.
ByutilizingABEinstructorstodevelopanddelivercurriculadirectedatlow-skilledlearnersandstrengthenindustryinstructors’teachingskills,programscanlowertheir“cutscores”andallowmoreadultlearnerstoachieveoccupationalcredentialsandentersustainablewageemployment.ThishelpsfulfillthevisionpresentedbyWIOA:thatalladulteducationstudentscanenterandadvanceinacareerpathway.
Forum | 92
Keaton | Developing Mathematics Curricula
REFERENCESAnderson,T.,Eyster,L.,Lerman,I.,O’Brien,C.,Conway,M.,Jain,R.,&Montes,M.(2015,March).The
Second Year of Accelerating Opportunity: Implementation Findings from the States and Colleges [White Paper].RetrievedNovember5,2017,fromUrbanInstitute&TheAspenInstitute:https://www.urban.org/sites/default/files/publication/43726/2000132-the-second-year-of-accelerating-opportunity.pdf
Burns,M.,Lindoo,S.,Dincau,J.,Speck,R.,&DeMaster,D.(2013).Minnesota fastTRAC: Implementation Study of 2011 Career Pathways.St.Paul:DepartmentofEmploymentandEconomicDevelopment.RetrievedNovember4,2013
ComprehensiveAdultStudentAssessmentSystems.(n.d.). For WIOA Title I Funded Agencies and Youth Providers NRS Educational Functioning Levels to CASAS Scale Scores and Grade Levels.RetrievedNovember13,2017,fromhttps://www.casas.org/docs/default-source/wiaandnrs/casasnrs-grade-wiaI.pdf?sfvrsn=15?Status=Master
DepartmentofEmploymentServices.(2017).DOES Performance Responses FY16-17.RetrievedNovember5,2017,fromhttp://dccouncil.us/files/user_uploads/budget_responses/DOES_performance_responses,_FY16-17,_Part_1.pdf
Leavit,M.C.(2006,Fall).TeamTeachingBenefitsandChallenges.SpeakingofTeaching,16(1),p.2.RetrievedNovember10,2017,fromhttps://web.stanford.edu/dept/CTL/Newsletter/teamteaching.pdf
Lyons,C.(2015).EnglishforHealthcare.RetrievedNovember10,2017,fromhttp://atlasabe.org/resources/adult-career-pathways/health/english-for-healthcare
Miller-Gore,C.(2017).MedicalOfficePrep.RetrievedNovember10,2017,fromhttp://atlasabe.org/resources/adult-career-pathways/health/medical-office-prep
OfficeofCareer,Technical,andAdultEducation.(n.d.).Office of Career, Technical, and Adult Education National Reporting System.RetrievedNovember5,2017,fromhttps://wdcrobcolp01.ed.gov/CFAPPS/OVAE/NRS/login.cfm
Tran,J.(2014).Minnesota’sTomorrow:EquityistheSuperiorGrowthModel.PolicyLinkandTheUniversityofSouthernCaliforniaProgramforEnvironmentalandRegionalEquity.Retrievedfromhttp://www.policylink.org/sites/default/files/MNT_032514.pdf
Wachen,J.,Jenkins,D.,&VanNoy,M.(2010,September).HowI-BESTWorks:FindingsfromaFieldStudyofWashingtonState’sIntegratedBasicEducationandSkillsTrainingProgram.CommunityCollegeResearchCenter.RetrievedNovember5,2017,fromhttps://ccrc.tc.columbia.edu/media/k2/attachments/how-i-best-works-findings.pdf
WorkforceInnovationandOpportunityAct,29U.S.C.§§113-128.(2014).
Forum | 93
Korengel | Nurturing Adult Students’ Internal Locus of Control
NURTURING ADULT STUDENTS’ INTERNAL LOCUS OF CONTROL TO IMPROVE SELF-EFFICACY AND ACHIEVEMENT
Jacqueline E. Korengel, Ed.D. Kentucky Skills U, Council on Postsecondary Education
Ifyouindulgemeforafewmomentsasyoureadon,Ithinkyouwillappreciatetheremindersofjusthowmuchourworkasadulteducatorscaninfluenceourstudents’lives.Whenastudentdarkensourdoor,wemaybethelastbastiontohelpempowerthemtomoveforwardintheirlives.
Asadulteducators,weknowmanyofourstudentsenterourprogramswith“barriers”tolearning.Thesebarriersoftenrequire,notjustovercoming,butdisabling,beforeastudentcansuccessfullyengageintheireducationalpursuit.Thispursuitisjustthefirststepinbecomingaproductive,self-sufficientcontributortoahealthyeconomyandqualitystandardoflivingintheircommunity.
Barrierisdefinedassomethingthatpreventsmovementoraccess.Synonymsforbarrierinclude,obstacle,obstruction,hurdle,stumblingblock,etc.Therefore,thereisanimplicationabarriermayberemoved.However,manyofourstudentsdon’tfindtheirwayoveroraroundtheirbarriersbecauseovertimetheirbarriershavecometodefinethem.Iamnotreferringtobarriersliketransportation,childcare,etc.Iamreferringtobarriersthatfollowourstudentsliketheirshadows.Thoseformerlymentionedbarriersaremoreeasilyremovedthroughreferralsandpartnershipsinourcommunities.Thelatterbarriers,notsomuch.
Inthesestudents’minds,thebarrierstowhichIdenotehavebecomepersistent,pervasive,andpermanent,and,ultimately,theirreality.What’smore,theirsupportnetworkisfrequentlyplaguedbythesameverityand,inprinciple,offerlittleopportunitytorealizesomethingbeyondshort-term,present-daysurvival.
WhenIwasanundergraduateinpsychologyclass,Idiscoveredtwotermsthatprofoundlyresonatedwithmeforavarietyofreasons,leastofwhichweremyparents’lifeexperiencesandtheirconsciouschoicesnottoletthoseexperiencesdefinethemorwhattheyandtheirchildrencouldachieve.
Thosetermswerelocusofcontrolandself-efficacy.Thereappearstohavebeenkeeninterestinresearchingthetwotermsinthe70s,80s,and90s,butlessprolificnow.Locusofcontrolislikelydefinedaswhatyouexpect;centerofcontrol.Whatdistinguishesthedefinitionistheadditionof“internal”and“external.”Individualswhobelievethattheyhavecontroloveralifesituationhaveaninternallocusofcontrolandthosewhobelievethatoutsidefactorshavemorecontroloveralifesituationhaveanexternallocusofcontrol.Therefore,locusofcontroldescribesthedegreetowhichpeoplebelievetheyhavecontroloversituationsintheirlives.
Whenyouthinkofyourstudentsdoesthereappearthatonelocusofcontrolismore
NurturingAdultStudents’InternalLocusofControltoImproveSelf-EfficacyandAchievement|ByJacquelineE.Korengel,Ed.D.
Forum | 94
Korengel | Nurturing Adult Students’ Internal Locus of Control
prevalentthantheother?Holdthatthought…Consistentlyviewinglifesituationsasoutofyourcontrolandgenerallydirectedbyoutsideforcescanleadtolearnedhelplessness(whichwecanexploreanothertime)andpoorself-efficacy.Self-efficacyinvolvesbelievinginone’sabilitytotakethestepsnecessarytoproducedesiredoutcomes.Highself-efficacypermitsanindividualtoapproachasituationwiththebelieftheywillsucceed.Lowself-efficacy,ontheotherhand,willlikelyimpedeanindividual’sapproachtoandachievementofadesiredoutcome.
Studieshaveindicatedindividualswithhighself-efficacytendtohaveaninternallocusofcontrol.Ironically,thesesameindividualshaveanexternallocusofcontrolintheeventoffailure.SoifIpredominatelypossessaninternallocusofcontrol,itislikelyIapproachsituationswithahighself-efficacy.However,ifmydesiredoutcomedoesnotcometofruition,Iwillblamefactorsoutsideofmycontrolorexhibitexternallocusofcontrol.
Withthatinmind,ithasbeenindicatedthatifIhavelowself-efficacyapproachingatask,Iwilllikelypossessanexternallocusofcontrolwhenitcomestoachievingadesiredoutcome,BUTaninternallocusofcontrolifIfailtoachievethedesiredoutcome.Therefore,Iwillblamemyselfforfailures,whileatthesametime,givecredittooutsideforcesformysuccesses.
Self-efficacygenerallyresemblesthelevelofcompetenceanindividualfeels.Whatcharacteristicsshouldwelookfortoidentifyindividualswithlowself-efficacy(whowilltypicallyexhibitexternallocusofcontrol)?Individualswithlowself-efficacydonotenvisionthemselvessucceeding.Consequently,theyareunwillingtotakerisksortrynewthings.Theyfearuncertaintyrelated,again,toself-doubt.Theywantguaranteedsuccess.Frequently,lowself-efficacyleadstofeelingsoffailurebecausebeliefsofincompetencearegeneralizedtootheraspectsoftheirlives,resultinginpersistent,overallfeelingsoffailure.Ironically,somelowself-efficacyindividualsmaytrytoimpressuponothersasuccessfulandcompetentimagewheninfacttheybelieveandfeeltheopposite.
Startingtosoundfamiliar?Thegoodnewsisthatwealreadydothingsthathelpempowerourstudents—eventhoughwemaynotdirectlycorrelatethemtolocusofcontrol.Additionally,atleastaccordingtoRussHillwhohaswritten,“TeachInternalLocusofControl,”studentscanlearnhowtointernalizesuccessbylearningtoviewtheirworldintermsofaninternallocusofcontrol.
Hillrecommendsusingwhathecalls,“ThePersonalAchievementStrategy.”Itisasix-stepstrategyhavingstudents(1)studythemselves;(2)creategoalideas;(3)setpersonalgoals;(4)plan;(5)strivetoachievethesesameself-setgoals;and(6)evaluatetheeffectivenessoftheirefforts.Hill’stheoryisasstudentsachievepersonalgoals,theyactandthinklike“internals”(internallocusofcontrol)andexperienceachievement.Consequently,theycometobelievetheirabilitytoinfluencetheirownlives.Basedonresearch,achievementandinternallocusofcontrolareinteractive—achievementleadstoagreaterbeliefininternalcontrol.Beloweachstepinthepersonalachievementstrategyisbrieflydescribed:
Forum | 95
Korengel | Nurturing Adult Students’ Internal Locus of Control
Step 1: Studying Self:Askstudentstosharetheirpastachievements(writingthemdowncanbeverypowerful).Thisprovidesthestudentwithaforuminwhichtodefineexamplesofspecificpersonalpastachievementsforwhichtheycanbeidentifiedas“doers,”whosetandachievegoals,arerecognizedandreinforcedfortheirachievements,andbegintobuilda“reserve”ofpersonalpastachievements.Consequently,studentsbegintothinktheycaninfluencedesiredoutcomesintheirlives.
Step 2: Getting Goal Ideas:Usetheinformationresultingfromstepone’sself-studyandfacilitatestudents’explorationofpotentialpersonalgoals,e.g.,brainstorming,interestinventories,etc.Thisexplorationcontinuestheprocessofgeneratingpositiveenergy,promotingthemasagentsoftheirowndestinies,andbeginstolaythegroundworkforcommitmenttotheirpersonalgoals.
Step 3: Setting a Goal:Educatorsfrequentlyrecognizethevalueofgoalsetting.Forstudentslearninginternallocusofcontrol,measurable,specific,andtimelygoalsareequallyimportant.However,goalsthatareattainable/doable/reasonableareparticularlykeyforthesestudentsinordertopromotetheachievement→internalcontrol→achievementexperience.
Step 4: Planning: Helpstudentstobecome“process-conscious.”Thisstepunderscorestheplanningprocessbydoingandreceivingreal-lifefeedbackonachievingplannedoutcomes.Planningbehaviorsuchaslistingtaskstobeaccomplishedtoreachgoals;sequencingtasks;matchingtaskstoresources;collectingnecessaryinformationandrevisingplans;selectingwaysinwhichtowork;andseekinghelp,supportstudentsinrealizingtheneedtobreakdownbigger,morecomplicatedgoals,furtherfortifyingtheircommitment,andillustratingthattheyareincontrolofhowtheirgoalsareachieved—notoutsideforces.
Step 5: Striving:Essentiallythisstepinvolvespersistenceandfollow-through.Justdoit.Strategiesthatcanassiststudentswiththisstepinclude,rememberingandfocusingonpastsuccesses,visualizingachievingtheirgoal,andrecallingotherswhohaveperseveredandsucceeded.
Step 6: Evaluating:Thisisanimportantsteptopermitstudentstoreflectupontheirachievementprocess.Thisconcludingstepsetsthestageforthecontinuationoftheirachievementprocess.Assiststudentswithunderstandingtheiranswerstothesequestions:DidIachievemygoalasIhavespecifiedit?;WhatdidIdowell?;andWhatcanIimprove?Togetheryoucanreflectuponwhetherandhowthesix-stepstrategyworked.
Asadulteducators,wefrequentlycitebarrierstostudents’educationalpursuits.Whiletheusualtransportationandchildcareissuesoftenarise,wehavetoconsiderourstudents’lifeexperiencesandhowtheyhaveinternalizedthem.Ourstudentsneedtounderstandtheyareincontroloftheirlivesandbuildingthesestepsintotheeducationalexperienceearlyoncandemonstratetothemthattheycanachievetheirdesiredoutcomes.However,ittakestime,commitment,andgoalsettingwithintentionalpursuitofincrementalsuccesses.Most
Forum | 96
Korengel | Nurturing Adult Students’ Internal Locus of Control
importantly,ittakesperseveranceandtheabilitytoreflectuponsuccessesandmisstepstounderpincontinuedachievementandadvanceinternallocusofcontrol.
Itislikelytheprocessoutlinedaboveisfamiliartoadulteducatorsbecausetheyarealreadyintegratingtheseelementsintheeducationalexperience.However,Ithinkit’sworthvisitingthegenesesofwhyweprovidespecificfeedback,chunkgoalsintosmallermilestones,createasafeenvironmentinwhichit’sokaytofail,reinforcesuccesses,andperpetuateresolveandreflection.Howstudentsviewtheircontrolovertheworldaroundthemshapesmanythings,includingtheirperceptionoftheircompetenceandlikelihoodtoachieve.Therefore,likeourstudents,asadults,wewanttoknowwhywearelearningand,ultimately,applyingwhatwelearn.Recognizingtheinfluenceoflocusofcontrolandself-efficacyremindsuswhyouractionsandattentiontotheseconceptscanbesosignificant.
REFERENCESBird,CharlesDr.,(2010)Thinking about self-efficacy and locus of control, positivity, strengths-based
teams, well-being,retrievedfrom:http://drcharlesbird.com/creatingthefuture/2012/02/thinking-about-self-efficacy-and-locus-of-control/,CreatingtheFuture,AdventuresintheSecondHalfofLife.
Boyd,Natalie,Lesson transcript on self-efficacy,retrievedfrom:http://study.com/academy/lesson/self-efficacy-and-locus-of-control-definition-and-meaning.html,Study.com,Psychology104:SocialPsychology.
Frank,MonicaA.,Ph.D.,(2011),The pillars of the self-concept: self-esteem and self-efficacy,Retrievedfrom:https://excelatlife.com/articles/selfesteem.htm,ExcelAtLife,PursuingExcellenceinLife,Relationships,Sports,andCareer.
Hill,Russ,(2011),Teach internal locus of control: A positive psychology app.BeachHaven,NJ:WilltoPowerPress.
Weisz,JohnR.andStipek,DeborahJ.,(1981),Perceived personal control and academic achievement,ReviewofEducationalResearch,Vol.51,No.1,pp.101-137.
Forum | 97
Uvin | Are We on the Brink of Something Big?
ARE WE ON THE BRINK OF SOMETHING BIG? REFLECTIONS ON THE CURRENT AND FUTURE STATE OF
CAREER PATHWAYS POLICY AND PRACTICE
Johan E. UvinInstitute for Educational Leadership
InthisbriefarticleIreflectonwhatwe—asanation—haveaccomplishedtodateincareerpathwayspolicyandpractice.Iarguethatweshouldnotrestonourlaurelsandtakeonthenextlevelofpolicyandpracticechallengesuntilwemakegoodonthepromiseofcareerpathwaysasanequitystrategythatprovidesemployerswiththeskilledlabortheyseekandindividualsandfamilieswithmeaningfulemployment,goodwages,andbenefits.TheviewsinthisarticleareentirelymyownanddrawonmyexperienceintheObamaAdministration(2009-2017)andmyrolespriortothatasthestatedirectorfortheOfficeofAdultandCareerandTechnicalEducationinRhodeIsland.Indescribingpolicydevelopments,Ididnotoptforcreatingahistoricalchroniclingofallevents.Instead,IusedeventsthatIhaveperceivedassignificantcontributorstothefederalpolicyframeworkthathasemergedovertime.
LET’S ACKNOWLEDGE THE GREAT WORK THAT DROVE THE DEVELOPMENT OF FEDERAL POLICY FOR CAREER PATHWAYS
Upuntilthelate2000s,therewasverylittleintermsoffederalpolicyorinvestmentspertainingspecificallytocareerpathwaysforyouthandadults.Thereweretheremnantsofworkplaceliteracyinvestments,whichhadbeensignificantinthe1980sand1990s.Therewereresidualschool-to-careereffortsinitiallyauthorizedbytheSchool-to-WorkOpportunitiesAct,whichexpiredin2001.TherewassomefundingforworkplaceeducationandincumbentworkertrainingthroughtheprogramsauthorizedbytheWorkforceInvestmentActof1998.And,thereweresomeisolated,uncoordinatedinvestmentsbyfederalagenciesineducationandtrainingprogramsforyouthandadults.
Inthe2000s,however,therewereseveraldevelopmentsinboththepublicandprivatesectorsthat,inhindsight,werepreludestothefullemergenceofafederalpolicyframeworkforcareerpathwayprogramandsystemdevelopment.Isharesomeofthesedevelopmentsbelowforillustrativepurposes.
Mostoftheinnovativeworkfocusedonadultswasseededbyphilanthropy(e.g.,ShiftingGearsandAcceleratingOpportunity),stateinnovations(e.g.,Washington’sI-BESTandMinnesota’sFastTRAC),orlocally-drivenbystrongpartnershipsbetweeneducators,non-profits,andemployers(e.g.,InstitutodelProgresoLatinoinChicago).Onthefederalside,theintroductionofprograms of studyintheCarlD.PerkinsCareerandTechnicalEducation
AreWeontheBrinkofSomethingBig?ReflectionsontheCurrentandFutureStateofCareerPathwaysPolicyandPractice|ByJohanE.Uvin
Forum | 98
Uvin | Are We on the Brink of Something Big?
Actof2006wasacriticaldevelopment.The2006LawcalleduponstatestocreatesequencesofacademicandCareerTechnicalEducation(CTE)courseworktohelpstudentsattainapostsecondarydegreeorindustry-recognizedcertificateorcredential.AdvanceCTE,theassociationofstatedirectorsofCTE,tookthisconstructanddevelopedprogramsofstudythatspannedsecondaryandpostsecondarybydesignandtiedtheseprogramsofstudytocareerpathwaysincareerclusterstoassiststatesandlocalpractitionersinimplementation.Roughlyaroundthesametime,theUnitedStatesDepartmentofHealthandHumanServicesinitiatedin2007thePathways for Advancing Careers and Education project(PACE),amulti-site,randomassignmentevaluationofpromisingstrategiesforincreasingemploymentandself-sufficiencyamonglow-incomefamilies.ThePACEteamcametofocusoncareerpathwaysasthemaininterventionframeworktostudy.TheOfficeofCareerandTechnicalEducation,thenstilltheOfficeofVocationalandAdultEducation,beganaseriesofmodesttechnicalassistanceinvestmentsusingitsnationalactivitiesresourcesauthorizedundertheAdultEducationandFamilyLiteracyActtoadvancetheideasofintegratededucationandtrainingprogramsandcareerpathwaysforadults.TheEmploymentandTrainingAdministrationattheUnitedStatesDepartmentofLabor,usingresourcesfromdiscretionaryprogramsandresourcesfromtheAmericanRecoveryandReinvestmentActof2009,investedinpathwaysoutofpovertyandcareerandsocialpathwaysleadingtoeconomicself-sufficiency.
Bythelate2000s,theseinitiativeshadcreatedlotsofmomentumand“buzz”inourcapital,butquestionsstartedcomingupbecausetheseinitiativesweren’tnecessarilycoordinatedortiedtogetherintoapubliclysupportedtalentdevelopmentstrategy.1Leadingresearch,policyandadvocacyorganizationsinboththepublicandprivatesectorsdevelopedpolicyrecommendationsinthecontextofthereauthorizationoftheWorkforceInvestmentActof1998thatspokedirectlytotheneedforgreaterconnectionsbetweenvariouseducation,training,humanservicesagencies,andtheprivatesectorandtotheneedforsharedaccountabilitymeasuresandforgreateralignmentbetweenvariousprogramsinordertocreatecollegeandcareerpathwaysforyouthandadults.Inretrospect,theseconcernstakentogetheriswhatgaverisetothedevelopmentofacomprehensivepolicyframeworkforcareerpathways.
LET’S CELEBRATE THE EMERGENCE OF A FEDERAL POLICY FRAMEWORK FOR CAREER PATHWAYS
Inthedecadethatfollowed,policydevelopmentforcareerpathwaysacceleratedandpracticematuredultimatelyresultinginthecodificationofcareerpathwaysinstatutewithimplementationexpectationsatscale.LeadinguptothecodificationofcareerpathwaysintheWorkforceInnovationandOpportunityAct(WIOA)of2014,therewereseveralkey“events”
1 Theprivatesectorusestermssuchastalentdevelopmentandtalentpipelinedevelopment.Thesearedemand-sidephrasesforwhatthepublicsectorunderstandsascareerpathways.
Forum | 99
Uvin | Are We on the Brink of Something Big?
thatfacilitatedthedefinitionandeventualadoptionoffederalcareerpathwayspolicyandpractice.Iofferachronologicalaccountofselectreports,policies,programs,andfundingopportunitiesthat,atleastinmymind,werepreludestothefederalpolicyframeworkforcareerpathwaysthatisknowntoday.
In2011,HarvardUniversityreleasedPathways to Prosperity: Meeting the Challenge to Prepare Young Americans for the 21st Century,launchedthePathwaystoProsperityProject,andsubsequentlypartneredwithJobsfortheFuturetodevelopanetworkofpractitionersin14states(todate)tobuildcollegeandcareerpathwaysforyouth.
InOctober2011,thefirstroundoftheU.S.DepartmentofLabor’sTrade Adjustment Assistance Community College and Career Training (TAACCCT)grantprogramwaskickedoff.CongresshadauthorizedtheTAACCCTgrantprogramaspartoftheAmericanRecoveryandReinvestmentActof2009toincreasethecapacityofcommunitycollegestomeetlocalandregionallabordemandforaskilledworkforce.TheHealthCareandEducationReconciliationAct,signedinMarch2010,providedtheTAACCCTprogramwithnearly$2billioninfundingoverfiscalyears2011-2014,orapproximately$500millionannuallyoverfourroundsofgrants.DOL,whichadministersthegrants,fundedatotalof256three-tofour-yeargrantstoinstitutionsofhighereducationofferingprogramsthatcanbecompletedintwoyearsorless.Thisisamajorinvestmenttoincreasetheabilityofcommunitycollegestoaddressthechallengesoftoday’sworkforce.GrantsaredesignedtohelpworkerseligiblefortrainingundertheTAAforWorkersprogram,aswellasabroadrangeofotheradults.“ThroughTAACCCT,communitycollegeshavedevelopedorredesignednearly2,600ProgramsofStudytohelpadultslearnskillsthatleadtofamily-supportingjobs.Eachcollegeorconsortiumofcollegesdevelopedprogramsofstudyalignedwithlocalandregionalbusinessneeds,whichwereidentifiedthroughpartnershipsformedorstrengthenedwithgrantfunds.Tohelpadultstudentsobtainindustry-recognizedcredentialsmorequickly,collegesareusingTAACCCTfundingtoinnovatewithstrategiessuchascareerpathways,creditforpriorlearning,competency-basedmodels,onlinetraining,andstrongstudentsupportsystems.ThecurriculumandotherlearningmaterialsdevelopedbyTAACCCTgranteesarebeingmadewidelyavailabletoalltypesoftrainingprovidersonSkillsCommons.org.”2
ThereleaseofInvesting in America’s Future: A Blueprint for Transforming Career and Technical Education bytheUnitedStatesDepartmentofEducationinApril2012introducedasetofprinciplestoincreasetheresponsivenessofprogramstothedemandside,enhanceequityandquality,andpromotegreatercollaborationbetweenvarioussegmentsoftheeducationandworkforcedevelopmentsystemsandbetweenthepublicandprivatesectorsincludingbusiness,industry,andlabormarketintermediaries.
Inthatsamemonth,thefederalagenciesofLabor,Education,andHealthandHuman
2 https://doleta.gov/taaccct/
Forum | 100
Uvin | Are We on the Brink of Something Big?
Servicesissuedjointguidance(http://www2.ed.gov/about/offices/list/ovae/ten-attachment.pdf)aroundcareerpathways.Intheguidance,careerpathwaysisdefinedasaseriesofconnectededucationandtrainingstrategiesandsupportservicesthatenableindividualstosecureindustryrelevantcertification,obtainemploymentwithinanoccupationalarea,andadvancetohigherlevelsoffutureeducationandemploymentinthatarea.Theagenciesestablishedaninteragencyworkinggroupandbegantoincreaseandcoordinatetheirprogrammatic,technicalassistance,andresearchinvestments.TheyalsopartneredwithexternalorganizationssuchastheNationalGovernorsAssociation,foundationssuchastheJoyceFoundation,andleadingresearchorganizationssuchasAbtAssociatesonaseriesofnationaldialoguesoncareerpathwaysexploringissuesofevidence,practice,andpolicy.Asaresultofthisjointletter,manystatestookexecutiveorlegislativeactionstoreplicatetheinteragencycollaborationmodeledbyfederalagenciesatthestatelevels.
Alsoin2012,theCenterforLawandSocialPolicylaunchedtheAllianceforQualityCareerPathways,fundedbytheJoyceFoundation,theJamesIrvineFoundation,andtheGreaterTwinCitiesUnitedWay,tohelpstateandlocal/regionalpartnershipsstrengthentheircareerpathwaysystems.ThisAlliancedevelopedasetofindicatorstomeasurethequality,outcomes,andimpactsofcareerpathwayprogramsandsystems.
In2013,theNationalGovernorsAssociationanditspartners,theCorporationforaSkilledWorkforceandtheNationalSkillsCoalition,releasedState Sector Strategies Coming of Age: Implications for State Workforce Policymakers inwhichitintroducedaframeworkthatarticulatedtherelationshipsbetweenandshowedtheintegrationofCareerPathwayPrograms,SectorStrategies,andIndustryClusters.Thiswasasignificantcontribution,astherehadbeeninadequateclarityuptothatpointregardinghoweconomicdevelopment,sectordevelopment,andcareerpathwaystrategiesrelatetoandsupporteachother.
InNovemberof2013,theU.S.DepartmentofLaborandtheU.S.DepartmentofEducationlaunchedtheYouthCareerConnectgrantprogramtoencourageAmerica’sschooldistricts,institutionsofhighereducation,theworkforceinvestmentsystem,andtheirpartnerstoscaleupevidence-basedhighschoolmodelsthatwouldtransformthehighschoolexperienceforAmerica’syouth.Theprogram’sintentwasto“strengthenAmerica’stalentpipelinethroughIntegrated Academic and Career-Focused Learning;Work-BasedLearningandExposuretotheWorldofWork;RobustEmployerEngagement;IndividualizedCareerandAcademicCounseling;andIntegrationofPostsecondaryEducationandTraining.”3
InDecemberof2013,JPMorganChaselaunchedNew Skills at Work,afive-year$250millionglobalinitiativetoleverageitsresources,expertise,andglobalreachtohelpinformandaccelerateeffortstosupportdemand-drivenskillstrainingforadults.Additionally,JPMorganChaselaunchedaprogramtoexpandskills—basededucationforyoungpeople—New Skills for
3 https://doleta.gov/ycc/
Forum | 101
Uvin | Are We on the Brink of Something Big?
Youth—whichisa$75millionprogramtohelpsolvetheyouthunemploymentcrisis.OnCapitolHill,leadingmembersofCongress,suchasSenatorMurrayandothers,started
introducingcareerpathwaybillsandinspring2014,thebi-partisanSenateHELPCommitteeteampickedupitslastWorkforceInvestmentActreauthorizationconversationandsenttheWIOAtoPresidentObamatosign,whichhedidonJuly22,2014.AfederaldefinitionofcareerpathwayswasformallycodifiedinWIOA,intendedtoimprovesystemsalignment,andexpectationswerearticulatedforstateandlocalworkforceboardstobuildcareerpathwaysystems.Onthesameday,VicePresidentBidenreleasedReady to Work: Job-Driven Training and American Opportunitythatfurthervalidatedtheimportanceofcareerpathwaysasacriticalelementofademand-driventalentdevelopmentsystem.
InDecember2014,theConsolidatedandFurtherContinuingAppropriationsActof2015gavecareerpathwaysanadditionallegislativeboost.IthelpedreopenthedoortoopportunityinpostsecondaryeducationbychangingtheHigherEducationActof1965,asamended(HEA),topartiallyrestorewhatisknownasthe“abilitytobenefit(ATB)alternatives.”ThislawchangedtheHEAtoallowastudentwhodidnotreceiveahighschooldiploma(oritsrecognizedequivalent),orwhodidnotcompleteasecondaryschooleducationinahome-schoolsetting,tobeeligibleforTitleIVfinancialaidthroughenrollmentinaneligiblecareerpathwayprogram.
InJanuary2015,PresidentObamalaunchedUpSkill Americaandcalledonbusinessesacrossthecountry“tohelpworkersofallagesearnashotatbetter,high-payingjobs,eveniftheydon’thavehighereducation.”4Sincethen,thiseffortwasinstitutionalizedattheAspenInstitute.Thisemployer-ledmovementaims“toexpandopportunityforAmerica’sworkersandallowoureconomyandcommunitiestothrive.Themovementpromotestrainingandadvancementpracticestohelpworkersprogressintheircareersandmoveintobetter-payingjobs.Ledbyaleadershipteamofemployerorganizations,UpSkill America’smissionisto“recognizeemployersthatinvestintheirfrontlineworkers;promotetheadoptionofpoliciesandpracticesusedbyemployerstoeducate,trainanddevelopfrontlineworkers;andhighlighteffectivelocalandregionalworkforcedevelopmentpartnershipsandhowtheyeducate,train,anddevelopindividualsforsuccessintheworkplace.”5Morethanonehundred(100)leadingemployers(e.g.,CVS,Walmart,andothers),labor-managementinitiatives,andlaborunionsmadecommitmentsthroughUpSkill Americatoupskilltheirfrontlineworkers.Manyothershavejoinedthismovementsincethen.
InMarch2015,NewAmericalaunchedOpportunity@Work,anewcivicenterprisetobebasedatNewAmericaandfocusedon“re-wiring”theU.S.labormarkettoenablemore
4 https://obamawhitehouse.archives.gov/blog/2015/01/22/upskill-america-presidents-plan-help-hardworking-americans-earn-higher-paying-jobs5 https://www.aspeninstitute.org/programs/economic-opportunities-program/upskill-america/
Forum | 102
Uvin | Are We on the Brink of Something Big?
Americanstoachieveeconomicopportunityandupwardmobilityinthejobmarketandworkplace.Focusedonthedemandside,Opportunity@WorkexpandsaccesstocareeropportunitiessothatallAmericanscanwork,learn,andearntotheirfullpotentialinadynamiceconomy.Inthenextdecade,Opportunity@Workaimsto“enableatleast 1millionAmericanstodemonstratetheirskillsandgethired—generatinga$20billionboostinannualearningsbyhelpingworkersovercomebarrierstohiring,learning,andfinancingtraining.”6
Inthatsamemonth,PresidentObamalaunchedtheTechHire Initiative,anewcampaigntoexpandlocaltechsectorsbybuildingtechtalentpipelinesincommunitiesacrossthecountry.ThePresidentpledged$100millioninfederalgrantfunding.Oneyearlater,inspring2016,theU.S.DepartmentofLaborannouncedthe$100millionH-1BTechHire Partnership Grants Program.
Inthatsameyear,thirteenfederalagencies,includingtheDepartmentsofAgriculture,Commerce,Defense,Education,Energy,HealthandHumanServices,HousingandUrbanDevelopment,Interior,Justice,Labor,theSocialSecurityAdministration,Transportation,andVeteransAffairs,issuedaletterofcommitmentaffirmingtheimportanceofaligningworkforceandeducationsystemstosupportcareerpathways.ThissecondjointletterwasanoutgrowthoftheObamaAdministration’sinteragencySkillsWorkingGroup,whichlaunchedin2014andheldaNationalDialogueonCareerPathways.
OnSeptember13,2016,ina405-5vote,theU.S.HouseofRepresentativespassedH.R.5587,theStrengtheningCareerandTechnicalEducationforthe21stCenturyAct(thebillthatwouldreauthorizePerkins).OnJune22,2017,H.R.2353,anupdatedversionoftheStrengtheningCareerandTechnicalEducationforthe21stCenturyAct,wasbroughttotheflooroftheU.S.HouseofRepresentatives,andthebillwaspassedonavoicevote.ThebillincludedtheWorkforceInnovationandOpportunityActdefinitionofcareerpathways.TheSenatehasyettoconsideritsbill.
Finally,theemergenceoftheGuided Pathwaysmovementatcommunitycollegesinrecentyearsisanothersignificantdevelopment,asitlooksatoptimizingthelearningexperiencesandoutcomesofthosewhoarepartofthepostsecondarysegmentofcareerpathways.Asthatworkmovesfromtheorytomorewidespreadpractice,aclearerarticulationofhowGuidedPathwaysfitwithinthebroadercareerpathwayspolicyframeworkwouldbehelpfultothefield.
Clearly,thereislotstocelebrate.Inarelativelyshortperiodoftime,ournationhasgonefromnofederalpolicyframeworkforcareerpathwaystocodifyingcareerpathwaysinthelargestfederalstatutethatauthorizesactivitiesandfundinginthepublicworkforce
6 http://www.opportunityatwork.org/about-us/
Forum | 103
Uvin | Are We on the Brink of Something Big?
developmentsystem,aswellassignificantinclusionsofcareerpathwaysinfederalstudentaidappropriationbillsandCTEreauthorizationproposals.
LET’S REFLECT ON THE CURRENT STATE OF CAREER PATHWAYS POLICY AND PRACTICE
Today,ouremphasisneedstoshifttosupportrobustcareerpathwaysimplementationatscale,continuedinvestmentsinevaluation,andinnovationandideation.
Supporting ImplementationTechnicalassistancetothosewhodesignandimplementcareerpathwaysprogramswill
continuetobeessential.Thefederalagencieshavedevelopedtoolkitsandotherusefulresourcestosupportimplementationandhaveincreasinglymadecoordinatedtechnicalassistanceinvestments.TheyshouldstaythatcoursesothatthepromiseofcareerpathwaysreflectedinthepoliciesinWIOAbecomesapromisekeptinimplementation.
Thecareerpathwaysystemdevelopmentexpectationsinthelawwillrequireenhancedresourcesandtechnicalassistance.Thelevelofcross-sector,cross-system,andwithin-systemsegmentalignmentandcollaborationthatisneededissignificant.Thisisnotaboutrenamingoldprogramsascareerpathwayprogramsandbundlingthemtoclaimtheestablishmentofasystem.Itisaboutstateandlocalleadersinboththepublicandprivatesectorsworkingtogethertodesignpathwaysthatspan,include,andleveragestate,local,andprivateresourcesfromvariouseducation,training,healthandhumanserviceagenciesandfrombusiness,industry,andintermediariessuchaslabormanagementinitiatives.Thosecollaborationswillclarifyhoweachplayercontributestothepathwayandhowthesepathwaysarenestedinsectorstrategiesthatsupporteconomicdevelopmentandgrowth.
Onenext-levelchallengeinthisworkwillbetofurtherdevelopthedemandsidecomponentsofpathways.Withthegrowinginterestinapprenticeship,atrulydemand-drivenanddemand-/employer-fundedcareerpathwaycomponent,wearebeginningthatwork.Closercollaborationwithourbusinessesandindustrybeyondapprenticeshipsisnextsowecanmakethelearningfirmssupportanintegralpartofthepathway.Wehavemadehugestridesonthesupplysidewiththepre-employmentsegmentsofpathways,butnowweneedtodoabetterjobofconnectingtheworkonthedemandsidethatleadingforward-thinkingemployersarepursuingaspartoftheirlong-termtalentpipelinedevelopmentefforts.Thisdemand-sideactivityissignificant.WalmartandtheWalmartFoundation,forinstancecommittedtounlockingthefullpotentialoftheU.S.retailworkforce.Startingwiththeirownassociates,Walmarthasinvested$2.7billionovertwoyearsinhigherwages,education,andtraining.TogetherwiththeWalmartFoundation,thecompanyisinvesting$100millioninsystemsthathelpcreateeconomicmobilitywithinandbeyondretail.Someinvestmentshaveincludedissuesofpathwaysandcredentialingintheretailsector.Aspolicyandfunding
Forum | 104
Uvin | Are We on the Brink of Something Big?
responsibilitiesandfederalauthorityaredevolvingtothestateandlocallevels,greaterinvolvementoftheprivatesectorinlocalandstatecareerpathwaysystemdevelopmentworkisnecessary.Agreatstartingplaceismakingconnectionswiththetalentstrategiesoftheseforward-thinkingemployers.
Maintaining Investments in EvaluationAsimplementationevolves,federal,state,andlocalpolicymakers,funders,and
practitionerswanttoknowwhattheoutcomesofcareerpathwayprogramsareandwhattheimpactisofthecareerpathwaysystemswecreate.Evidenceisneededthatshowswhetherandhowcareerpathwayprogramsperformrelativetothestatusquo.Collectively,weneedtogatherdatatoeitherrejectorconfirmthehypothesisthatcareerpathwaysystemscanmaketalentpipelinesmoreefficientandaffectfirmandeconomicperformanceinaregion.Fortunately,therearesomesignificantrobustevaluationsunderwayandnewevaluationcapacityisbeingfunded.Thelong-termevaluationsunderthePACEandH-POCProgramsattheU.S.DepartmentofHealthandHumanServicesandtherecentinvestmentinaCTEresearchnetworkbytheInstituteforEducationSciencesaretwoexamples.Ascareerpathwayprogramsarebeingimplementedatscale,statesandlocalcommunitiesshouldconsidersupplementingthesefederalinvestmentswiththeirown.Intermediaryshort-termoutcomesandimpactfromthePACEandH-POCprogramssuggestthatcareerpathwayprogramscanbeeffective.Longer-termoutcomeandimpactdataarecurrentlybeinganalyzed.
LET’S INNOVATE: POLICY AND PROGRAM INNOVATION AND CAREER PATHWAYS IDEATION
Innovating Within the SystemAsmentionedearlier,wecannotrestonourlaurelsbecausewearelearningthatthefirst
iterationandgenerationofcareerpathwayprogramsandsystemsmayneedtoevolvetomeetunmetequitychallengesandtakefulladvantageofrapidtechnologydevelopments.Toaddressthesechallengesandtorefreshthecareerpathwayprogramandsystemconstructsforthefuture,weneedtoengageinpolicyandprograminnovationwithinthecurrentcareerpathwayssystemandweneedtoengageinanideationexerciseaboutwhatcareerpathwaysprogramming,servicedelivery,andsystemscouldorshouldlooklikeinthefuture.Thelatteris,inessence,aquestionabouttherelevanceofthemodelforaworkplacethatwillcontinuetorapidlychangeintermsofwhatpeopledo,whatmachinesdo,andwhatchallengesandopportunitieshuman-machineinteractionswillpresent.
Letmestartwithinnovationinourcurrentpoliciesandpractice.Asoftoday,wecannotsaythatourcareerpathwayprogramsandsystemsfulfilltheequitypromise.Resourcesareinadequatetoensureuniversalaccess.And,theavailableresourcesfromvariousfederalandstateprogramsarenotleveragedinanoptimalwayduetoeligibilityconstraintstiedtoselectfundingstreams.Toaddressthelatter,apolicyinnovationisneeded—perhapsa
Forum | 105
Uvin | Are We on the Brink of Something Big?
careerpathwaysperformancepartnershipauthorityconceptuallysimilartothePerformancePartnershipPilotAuthorityfordisconnectedyouth.Suchauthoritywouldallowlocal,regional,state,andeveninter-statecareerpathwaypartnershipstoreceiveflexibilitythroughtheirtribal,municipal,county,andstategovernmentstopoolanyfederal,state,andlocalresourcesthatcansupportanyaspectassociatedwiththeparticipationofyouthandadultsincareerpathwayprograms,andbeexemptfromaccountabilityandreportingrequirementsassociatedwiththeseprogramsinexchangeforanagreeduponsetofoutcomes.Butbeyondresources,thereareotherchallenges.
Oneparticularchallengethatwarrantsmuchmoreattentionthanithasreceivedtodateisthatnotallofourprogramsandsystemsaredesignedtofacilitatetheparticipationofindividualswithvisibleandinvisibledisabilities.WiththeexceptionofaninvestmentinahandfulofstatesbytheU.S.DepartmentofEducation’sOfficeofSpecialEducationandRehabilitativeServices,verylittleisknownregardingtheextenttowhichlocalcareerpathwayprogramsfacilitatetheparticipationandsuccessofpersonswithdisabilities.Stimulatinginnovationinhowuniversaldesignprinciplescanbeusedtocreateprogramsthatwillresultincompetitiveemploymentforyouthandadultswithdisabilitiesisoneimportantnextstepforustotakecollectively.
Similarly,innovationisneededinprogrammodelsthatleveragetheassetsofimmigrantandrefugees,particularlythoseindividualswhoarestilldevelopingtheirEnglishlanguageskillsandthosefacingre-credentialingbarriers.Becausetoooftenweuseadeficitmodel—whichdrivesselectivity—weareunnecessarilydelayingtheunleashingofthetalentsoftheseindividuals.
Alongthesamelines,weneedinnovationintheadultcareerpathwaydesignsofprogramsthatworkwithadultswhomaynothavehadaccesstoormaynothavebeensuccessfulinpostsecondaryeducationandtraining.Particularly,weneedinnovationandcollaboration.Communityschools—ofwhichthereareanestimated5,000-7,500inourcountry—areanchorinstitutionsincommunities.Soarecommunitycolleges.Careerpathwayprograms—bothforyouthandfortheparents—presentanaffordableopportunitytolinktheofferingsofthesetwoanchorinstitutions.Fartoofewoftheseinstitutionshavefoundeachotherforthispurpose.Inaddition,weneednewdesignsforlow-incomeadultsthataccommodatetheirneedstolearnandearnatamuchgreaterscale,withmuchenhancedsupports,andwithagreaterlikelihoodofin-programandpost-programsuccess.TherecentAdultCareerPathwaysDesignChallenge,apartnershipbetweenCOABE,theNationalAssociationofStateDirectorsofAdultEducationandtheInstituteforEducationalLeadership,withthesupportoftheECMCFoundation,isoneexampleofthetypeofinnovationthatisneeded.7
Afinalareaofinnovationthatweoughttoconsiderishowwecanleveragetherapid,exponentialimprovementsintechnologytoaddressunmetopportunityinvariousareasof
7 Formoreinformation,pleasevisit:http://mindsthatmoveus.org/.
Forum | 106
Uvin | Are We on the Brink of Something Big?
programming.Applicationsbasedonartificialintelligencewillmakeitpossibletorethinkcompetency-basedremediationandlearningthatisfullypersonalizedandcustomized.Itcanfacilitateembeddedassessmentandmicrocredentialing.Augmentedandvirtualrealityapplicationscanoptimizeappliedlearningandcreatevirtualwork-basedlearningexperiencesincludingvirtualapprenticeships.Authoringplatformscanbecreatedtofacilitatethecreationofcustomizedwork-basedlearningexperiencesandvirtualcollaborativeproblemsolvingusingreallifeandrealworkproblemsetsengaginglearnersfromallovertheworld.Theseopportunitiesareheretoday.Weneedtoincentivizeinnovationsthatusethesetechnologiestoenhancethequalityandeffectivenessofeducation,training,andwork-basedlearningexperiencesincareerpathwayprogramswhilekeepingthecostfortheuserlowornonexistentastonotexacerbateequityissues.
LET’S IDEATE AND CREATE A CAREER PATHWAYS MODEL FOR THE FUTURE
Re-envisioning the Career Pathways Model for the FutureWemustdomore,though,thaninnovatewithintheexistingcareerpathwayspoliciesand
practices.Weneedtoaskourselves:Whatdofuturecareerpathwayprogramsandsystemslooklike?Howmightwedesignthemusingequityasthedrivingdesignprinciplesowecanbegintoaddresspersistentinequitiesandinequalities?Thesequestionsgetattheheartofhowdifferentconstituentgroupsviewthepurposesofeducationandworkforcedevelopmentandoureducationandschoolingmodels,whichIargue,werecreatedtoaccommodatetheneedsofdifferenteconomies(predominantlyagriculture)andhaveoutlivedtheirusefulness.
Withtheexponentialgrowthincomputingpowerandadvancesinartificialintelligenceandvirtualandaugmentedrealityapplications,thequestionofthedurabilityofthecurrentcareerpathwaysmodelisbeggingforananswer.Itwillsoonbepossibletofacilitateaccesstothehighestqualitycontentandfullypersonalizeandoptimizelearningofchildren,youth,andadults.Ifwekeepcostsforlearnersdown,thenthatmeansthatwe—atleastintheory—wouldnolongerdependonanyoneinourinstitutionstobethefacilitatorsofaccesstocontentandtheattainmentofcompetencies.Wewouldnolongerdependonabrickandmortarface-to-facearrangement,oratleast,notexclusively.AsReecieStagnolia,theChairoftheNationalAssociationofStateDirectorsforAdultEducation,says,“wearemovingfrombrickstoclicks.”8 Thesedevelopmentscallforachangeintheroleofourinstitutions.Theyalsocallforatleastanexaminationofwhatcareerpathwayprogramsandsystemsmaylooklike.Giventhecustodialresponsibilitiesschoolshaveundermandatoryschoolattendancelaws,whathappensintheseschoolsofthefuture?Whatdocareerpathwayslooklike?Similarly,howdothesedevelopmentsaffectthecommunitycollegemodel?Orthemodelourworkforcedevelopmentandemploymenttraininginstitutionsemploy?Doourinstitutionsbecomecentersofapplied
8 PersonalcommunicationattheWesternPathwaysConferenceinSaltLakeCityinJune2018.
Forum | 107
Uvin | Are We on the Brink of Something Big?
learningwhereyouthandadultscanaccesstechnologiesandsubjectmatterexperts—humansandrobotsandmachines—tofacilitatethesolvingofreallifeproblemsets?Dotheybecome“performancecenters,”asParminderJassalattheInstitutefortheFuturehassuggested?Or,willtheygoaway?Or,willtheymaintainface-to-faceopportunitiesassupportedonrampstoassistwithnavigationforthoseyouthandadultswhomightneedsignificantwraparoundsupportservices?Perhapsweshouldtalklessaboutwhattheroleisofourcurrentinstitutionsinthefutureofworkandlearningbutmoreaboutwhatecosystemsweneedtofacilitatelearninginthefuture.Weneedtobeginthisconversation.
Let’sgoonestepfurther.Rememberwhenhybridandonlinelearningtookoffandeventuallymatured?Theonlinelearningfieldwentfromparticipation,quality,andoutcomeconcernstoaplacewhereitisnowwidelyacceptedthat—whendesignedwell—onlinelearningopportunitiescanbeeffectiveandefficient.Withtheanticipateddevelopmentsintechnologyoverthenext3-5years,thereisanopportunitytoconsideranewwayofthinkingabout“anytime,anywherelearning.”Inonlinelearning,thatphrasebasicallymeansyoucandoyourlearningatalocationandatimethatisconvenientforyoutousetheInternettoaccessyourweb-enabledcourse.Butwhatifweexpandedourinterpretationandacknowledgedthatlearningtakesplaceallthetimeindifferentcontexts(formalandinformal)andindifferentformats.Canweenvisionacompetency-basedlearningsystemthatdoesbothpriorandcurrent(i.e.,real-time)learningassessmentsintheverylocationsandmomentswherewefindourselves?Cantheroleofinstitutionsbetofacilitateaccessandnavigationtoresourcesinreal-timeandaggregatelearning/competencyattainmentandcredentialit?Thetechnologyishere.Wemusthavethisconversation.
Nowlet’sthinkaboutcareerpathwaysinthatnewtechnology-richworld.Itisalmostimpossibletopredictwhatjobswillbegeneratedorhowcurrentjobswillbeaffected.Thatposesarealchallengeforbothindividualswhowantacareer,acareerpathway,andcareerprogressionandforthosewhoprovideeducation,training,work-basedlearning,andcredentialingexperiencesalongthevarioussegmentsofthepathway,particularlysincealargeportionoftheprogrammaticofferingsarestilltiedtobeingphysicallypresentataninstitution.Thecurrentmodelforcareerpathwaysmightnotworkwellformanycareersinthatnewfutureofours.Wemighthavetothinkaboutamodelthatismoreaboutskillacquisitionthatfacilitatescontinuedemploymentasajobevolvesorfacilitatesaccesstonewonesastheyarecreatedandoldoneseliminated.Andthe“leavetolearn”modelwillnotworkwellinthatcontextbecausepeoplecannotaffordtoleavework,bewithoutincome,andontophavetopaysignificantamountsintuitionandfees.TheInstitutefortheFutureenvisionsthatworkandlearningwillnolongerbeseparatebutthatwearemovingtowardsanewmodelthatfullyintegratesboth.Whatdoesthatmeanforthewaywethinkaboutcareerpathways?Howdowebegintobuildonthecross-sectorecosystemwehavetodayforonethatfitsthisnewchallenge?Wemustbeginthisconversation.
Forum | 108
Uvin | Are We on the Brink of Something Big?
LET’S ACTThereislotsofworktobedone.Ihavedescribedsomeofthatwork.Thereareample
opportunitiesforpublicandprivatefunderstoseedthepolicyandprograminnovationwork.Therearenumerousopportunitiesfortribal,municipal,county,state,andnationallawmakerstogranttheauthorityandflexibilitytooptimizethepoolingofresourcestoexpandaccesstoandoutcomesofcareerpathwayprograms.Therearealmostunlimitedopportunitiesforlocalleadersandteachers,faculty,andtrainerstoidentifyandimplementprograminnovations.
Beyondthesesteps,Ibelievethatitistimeforuscollectivelytobeginthenextdialogueoncareerpathwaystoexaminewhatcareerpathwayprogramsandsystemslooklikeinthefutureworldofwork.Iamwillingtohelpfacilitatethatdialogueandinviteyoutostepforwardifyouare.Thisdialoguewillaffordus—inthepublicandprivatesectors—thechancetodesignasystemforequityandprosperitythatcanreversethedisturbingtrendsinlackofaffordableaccessandwideningincomegapsandwealthinequalitiesbyrace,ethnicity,gender,disability,languageproficiency,andotherbackgroundcharacteristicsandcircumstances.TheecosystemweaspiretoshouldworkforallAmericans,notsome.Ifwebuilditwithequityasourcentraldesignprinciple,itwillworkwellforeveryone,everywhere,fromtheurbancore,tosuburbia,toIndiancountry,toruralcommunities,includingAppalachia.
Forum | 109
Mortrude | Economic Impact
FAILURE TO FOCUS ON ECONOMIC IMPACTS DIMINISHES ADULT EDUCATION
Judy MortrudeCLASP’s Center for Postsecondary and Economic Success
Adulteducation—formalstructuredactivitiesdesignedtoeducateadults—occursinschools,colleges,churchbasements,communitycenters,libraries,andworkplaces.Adulteducationservespeopleneedinghighschoolcompletion,workingadults,adultswithlimitedworkhistory,elderswithalifetimeofworkbehindthem,parentswithsmallchildren,collegeboundindividuals.Thecommondenominatorinthesediversesettingsandamongthesediversepopulationsispeoplemotivatedtobuildfoundationalskillsinordertomakeachangeintheirlives.
Adulteducationasaprofession,asasystem,wastesfartoomuchenergydebatingthemostimportantpurposeofadulteducationandbemoaningthefactthatshowingtheimpactofadulteducationonanindividual’slifeisdifficult.Howdowemeasureself-efficacy?Howdowemeasureanadultlearner’sinvolvementinsupportofachild?Howdowemeasurecivicengagement?Asaconsequence,theadulteducationsystemhasdefaultedto“EducationalFunctionLevel”gainasthedemonstrable,reportablemarkofsuccess.TheNationalCouncilofStateDirectorsofAdultEducationLegislator’sResourceBook,“TheBlueBook,”1listsstate-by-stateemploymentstatusofparticipants,stateandfederalinvestment,andenrollmentbyprogramarea,butthentellsthestoryofthatinvestmentonlyby‘ProgramEnrollmentPerformance’notinghowmanyadults“leftbeforecompleted”or“improvedoneormorelevelsorstillenrolled.”This,essentially,isthecurrentstateoftheargumentforadulteducation’svalue.
Asapractitionerandprogramadministrator,Iunderstandwhat“ProgramEnrollmentPerformance”means.Ialsoknowthat‘improvedoneormorelevels’inadulteducationprimarilymeansgainingpointsonastandardizedtestwhichcouldbeanindicatorofmanythingsoutsideofknowledgegain,e.g.,havinghadbreakfastonpost-testday,havinghadtheexperienceoftesttakingrecently,havingexternalmotivationtofocusonthatparticulartestingevent.Everyeducatorknowsthatthereal valueofadulteducationisn’tmeasuredbyexams.Andfornearlyanyoneoutsideofadulteducation,includingmostpolicymakers,“improvingalevel”isacompletemystery.
Adecadeago,inmyroleasaprogramadministratorofalargeurbanadulteducationschool,Ireadanarticlethatarguedfordismantlingthefederaladulteducationinvestmentandincludedthisdescription:
1 http://www.naepdc.org/Blue%20Book%2020160825.pdf
FailuretoFocusonEconomicImpactsDiminishesAdultEducation|ByJudyMortrude
Forum | 110
Mortrude | Economic Impact
The stereotype of adult basic education and ESL courses conjures up the image of adults, tired from a full day of hard work, meeting in stark classrooms in an otherwise empty primary or secondary school, and being led through skill drills by equally tired teachers. Sadly, this negative stereotype is uncomfortably close to reality. Of course, there are many shining examples of adult basic education that do not come close to this negative stereotype. But there is a big gap between best practice and common practice.2 Newtotheworldofpolicypapersandangeredbythis(tooclosetohome)argument,I
triedtounderstandwhatkindofanti-liberalorganizationwouldmakesuchaclaim.WhowasthisCenterforAmericanProgress(CAP)?ImaginemychagrinwhenIdiscoveredCAPisanagentofnationalprogressivethought.Ifprogressiveswerewritingthisaboutadulteducation,whatcouldwedotoprovethevalueofourworktothelargerworldofpolicymakerswhoseworldviewsspanthepoliticalspectrum?
Thankfully,duringthefirstdecadeof2000,leadingadulteducationadministratorsandpractitionersweresteppinguptoinnovateinadulteducationdesignanddeliverythroughcareerpathwayprogramdevelopment.Overthepastdecade,adulteducationhasbecomepartofanationalconversationinitiatedinpartbythehauntingETSPerfectStorm3research—respondingtothestructuralrealitythatahighschoolcredentialisnolongerthemarkerforself-sufficiencyinourneweconomyandthat,demographically,ourgrowingpopulationsarethosewehavehistoricallyservedpoorlyinoureducationsystems(nottomentionthestructuralhurdlesbuiltintooursocietyformanylow-skill,low-incomecommunitiesofcolorwhenaccessinghousing,healthcare,banking).
TheconversationbecameevenmorecriticalastheProgramfortheInternationalAssessmentofAdultCompetencies(PIAAC)4researchrevealedtheabysmalperformanceofAmericanadults,includingyoungadults,onliteracy,numeracy,andProblemSolvinginTechnologyRichEnvironments(PSTRE)tests.Inresponse,philanthropicinvestmentsupportedadulteducationtobuildprogramsandpoliciestosupportbridgeprograms,transitionprograms,integratededucationandtraining,andcareerpathwaysforpeopleoutsideofthemaineducationalpipelinewhowereseekingeducationalandeconomicmobilitythroughadulteducation.5
2 https://cdn.americanprogress.org/wp-content/uploads/issues/2007/12/pdf/nes_lifelong_learning.pdf3 https://www.ets.org/Media/Education_Topics/pdf/AmericasPerfectStorm.pdf4 http://piaacgateway.com/what-is-piaacupdated/5 FordFoundationBridgestoOpportunity:https://www.fordfoundation.org/library/reports-and-studies/bridges-to-opportunity-for-underprepared-adults-a-state-policy-guide-for-community-college-leaders/;MultiplefundersofBreakingThrough:http://www.jff.org/initiatives/breaking-through/funders-partners;JoyceFoundationShiftingGears:http://www.joycefdn.org/news/2015-shifting-gears-report-released;MultiplefundersofAcceleratingOpportunity:http://www.jff.org/initiatives/accelerating-opportunity.
Forum | 111
Mortrude | Economic Impact
Whilepractitionersbuiltpathways,researchersdemonstratedadulteducation’simpactinnewways.MostrevolutionarywasthebolddecisionbyWashingtonstateleaderstobringaboutsystemicchangeinitsadulteducationsystembyfirstanalyzingdataontheoutcomesneededforlow-skilladultstoachieveeducationalandeconomicsuccessandthenrevealinghowfewbasicskillsstudentswereachievingthoseoutcomes:
“Ingrained Attitudes and Culture:” It almost goes without saying that efforts to bring about substantial changes in policy and practice are going to run up against an inclination to maintain the status quo. One strategy to help shift such attitudes and beliefs is to make data on student outcomes and on gaps in achievement by various student groups available to practitioners, and then to ask whether these outcomes are acceptable and whether there are efforts that they could make (along with students themselves) to increase student success. This was the approach that the Washington State Board for Community and Technical Colleges (SBCTC) used in presenting the research showing that students who attain the “tipping point” of at least a year of college and an occupational credential earn substantially more than those who do not—and yet very few students, particularly those who start out in adult basic skills, make it to that level. SBCTC used this research to rally educators throughout the system to the view that the tipping point is the minimum level of achievement that should be expected of students without postsecondary credentials and that concerted efforts had to be made to increase the rate at which students reach that point.6
ThiscourageousstepofacknowledgingsystemicdeficitswascoupledwithaffirmationthatWashingtonstateleadersknewabetterway:IntegratedBasicEducationandSkillsTraining(I-BEST).Washingtonstateandlocalpractitionershavecontinuedtoleadthefieldwiththeirgroundbreakingstrategy.Inspring2018,PathwaysforAdvancingCareersandEducation(PACE)isexpectedtoreleaseagoldstandardevaluationofI-BESTandotherpathwayprograms7whichwillagainbuildourfield’sknowledgebaseonwhatworks,forwhom,andhow.
Ofgreatimportancetopractitionersworkinginthespectrumofadulteducationservicesoutsideofintegratededucation,Dr.SteveReder’s2014researchreportThe Impact of ABS [Adult Basic Skills] Program Participation on Long-Term Economic Outcomeswasabreakthrough:
The results of this research are clear. Three different methods—treatment effects, difference-in-differences, and fixed effects panel regressions—all show statistically significant and financially substantial impacts of ABS program participation on earnings growth. Individuals who participate in programs have higher future earnings as a result
6 https://ccrc.tc.columbia.edu/press-releases/new_advocacy_publication_announced_bridges_to_opportunity_for_underprepared_adults_a_state_policy_guide_for_community_college_leaders_649.html7 http://dev.abtassociates.com/practice-areas/income-security-workforce/career-pathways.aspx
Forum | 112
Mortrude | Economic Impact
of participating, income premiums are larger with more intensive participation, and minimal levels of participation do not produce statistically significant premiums.8
Thestorytoldthroughthisresearchisoftheeconomicimpactofadulteducation,notillustratedinthereportingperiodofonefederalprogramyearbutaccruedthroughtime.It’sastorywe,asafield,shouldembraceevenasmorelongitudinalresearchrevealsthecriticalimportanceofadulteducation’smultipleimpacts.
Theimmediateopportunity,however,istobetteruseadulteducation’smandatedannualreportingtocommunicateourwork’svaluetopolicymakers,investors,andourparticipants.Thefederaladulteducationinvestment,TheWorkforceInnovationandOpportunityActof2014’stitleII:AdultEducationandFamilyLiteracyAct,9codifiedmuchofthelearningfromthepastdecadeofcareerpathwayinnovation,allowingfederalinvestmenttosupportintegratededucationandtraining(PublicLaw113-128,Section203(29))andcareerpathways(PublicLaw113-128Section3(7)),andofferinganopportunityforadulteducationtotellthestoryofitsimpactinnewways.
Outsideofthestill-being-defined“effectivenessinservingemployers”metric,WIOAperformancemeasuresfallintothreecategoriesthatarereportedeitherduringprogramparticipantorafterexit:interimprogressmeasures,credentialattainmentoutcomes,andlabormarketoutcomes.
NewtoWIOAistheperformancemetricforobtainingarecognizedpostsecondarycredential(PublicLaw113-128Section3(52)).StateinitiativeslikeWorkINdiana10thatemphasizeobtainingcareercertificationsinin-demandfieldswilloptimizethismetric.WIOAlabormarketoutcomesshiftthefocusfromjobplacementandretentiontothepercentageofparticipantswhoareinunsubsidizedemploymentduringthesecondquarterandfourthquarterafterexitfromtheprogram,alongwiththemedianearningsofparticipantswhoareinunsubsidizedemploymentsecondquarterafterexit.Whileitistruethatnotalladulteducationparticipantsareinthelaborforce,themajorityis,bothwhentheyenteradulteducationandwhentheyexitadulteducation,sooverallthesemetricswillhelpadulteducationtellthatstory.ThebiggestchangeisintheinterimprogressmeasuresnowdefinedasMeasurableSkillGain.Therearefivemeasurableskillgaintypes:
1. Documentedachievementofatleastoneeducationalfunctioninglevelofaparticipantwhoisreceivinginstructionbelowthepostsecondaryeducationlevel;
2. Documentedattainmentofasecondaryschooldiplomaoritsrecognizedequivalent;3. Secondaryorpostsecondarytranscriptorreportcardforasufficientnumberofcredit
hoursthatshowsaparticipantismeetingthestateunit’sacademicstandards;
8 https://www.pdx.edu/linguistics/sites/www.pdx.edu.linguistics/files/ABS_EconomicOutcomes_13.pdf9 https://www.gpo.gov/fdsys/pkg/PLAW-113publ128/pdf/PLAW-113publ128.pdf10 http://www.in.gov/dwd/adulted_workin.htm
Forum | 113
Mortrude | Economic Impact
4. Satisfactoryorbetterprogressreport,towardsestablishedmilestones,suchascompletionofOJTorcompletionofoneyearofanapprenticeshipprogramorsimilarmilestones,fromanemployerortrainingproviderwhoisprovidingtraining;or
5. Successfulpassageofanexamthatisrequiredforaparticularoccupationorprogressinattainingtechnicaloroccupationalskillsasevidencedbytrade-relatedbenchmarkssuchasknowledge-basedexams.11
AndtheNationalReportingSystemfurtherdefinesEducationalFunctioningLevelachievementthreeways:pre/posttest;Carnegieunits;andtransitiontopostsecondaryeducationoremployment.Thisnewperformancesystemisaslargeaseismicshiftaswhenstandardizedtestingfirstenteredthefederaladulteducationaccountabilityworld.ForthoseofuswhohavebeeninthisfieldlongenoughtorememberwhenEducationalFunctionLevelgainwasintroduced,therecanbenodoubtthatperformancereportingmetricsWILLdriveservicedeliveryandprogramdesign.TheopportunitynowistouseWIOAperformancetodesignourservicesinawaythathelpsadultsmovefartherfaster,bringsusintopartnershipwithsectorpartnersandprovidersofnon-academicsupports,andhelpsoursystemtelltheimpactofthatcollaborativeworkonourparticipants’lives.
Intheclassroom,thatmeanscareercontextualizededucation.JuliaWilber,AcademicandEmploymentNavigatorattheInternationalInstituteofMinnesota,writescompellinglyofthe“falsedichotomy”ofchoosingtodeliver“schoolfocused”or“workfocused”curriculum.Evenwithapopulationofresettlementstudents,IIMNhasrealized“Bydeepeningourcommitmenttocareercontextualizededucation,wenotonlygivestudentstheacademicandcareerskillstheyneedtosucceedintheAmericanworkforce,butalsoremindthemthattheyarewelcome—thattheyhaveajobandahomehereaswell.”12
Outsideoftheclassroom,thatmeanspartneringwithlocalworkforcedevelopmentpractitionerswho,underWIOA,willoperatewithinterimprogressmeasuresaswell.UnlikethepreviousWorkforceInvestmentAct(WIA),workingunderWIOA,localworkforcedevelopmentprogramswillbeabletofocustheirservicesonparticipantswhowillnotachieveacredentialoremploymentwithinaprogramyear.WorkforcedevelopmentparticipantswhoincrementallydemonstrateskillgainthroughthefullcomplementofWIOAMeasurableSkillGainmetricswhilestillenrolledforcareerandtrainingserviceswillbeperformancewinsforalltheWIOAcoreprograms,notjustadulteducation.
Inthisservicedeliverymodel,thefocusisnotonlyontriagingthe“mostready”candidatesforimmediatejobplacement,butalsoondevelopingacomprehensiveservicemodeltobuildskillsovertime,showingprogressinmultiplewayswhichwilleventuallyresultineducational
11 https://www.doleta.gov/performance/guidance/tools_commonmeasures.cfm12 http://atlasabe.org/mn-abe-news/welcoming-refugees-into-the-workforce-with-career-contextualized-basic-skills-instruction
Forum | 114
Mortrude | Economic Impact
credentialsandeconomicpayoffs.Adulteducationisacrucialpartnerinhelpinglow-skillpeopleontoapathway,andexpandedinterimprogressmeasurescanliberateadulteducationtoplaywithnewstrategiestoshowskillgain.However,adulteducationparticipantshavefarmoreneedsthanacademicskills,andtheadulteducationsystemitselfisnotresourcedortrainedtodothisworkalone.Atthelocallevel,weneedtoleveragepublicbenefits,community-basedorganizations,andworkforcedevelopment.Atthestatelevel,weneedpoliciesthatrewardco-enrollmentbetweenWIOAcorepartnersandbuildoutadministrativedatacapabilitytodemonstratethelong-termimpactofourwork.By2020,WIOAdatacollectionmaybegintotellthisstory,butonlyifstateandlocalpractitionersunderstandtheperformancemetricsandthevalueofqualitydatacollection.
Beyondfederalreporting,WIOAperformancemetricsareshowingupinstatefundedinitiativeslikeCalifornia’sAdultEducationBlockGrantandStrongWorkforceprogramsaswellasinTANFoutcomedesignstrategies(MOexample).Stateandlocalinvestmentinadulteducationdwarfsthefederalinvestment.Statescanchoosetoaddadditionalperformancemeasuresfortheirfunds,butthemorealignmentwecanbuild,thestrongerthestructurethatwillalloweducators,workforcedevelopmentprofessionals,andsocialserviceproviderstoco-enrollinordertoco-investandleverageoneanother’sstrengthswhile‘gettingcredit’forperformancegainsineachdistinctfundingstream.
Unfortunately,toomanyadulteducatorsarestillunawareofthechangesWIOAperformancebringstothefederalinvestmentandtoalignedstateaccountability.AndmanyeducatorsresistthesechangesandremainskepticaloftheabilityoftheWIOAperformancemeasuressystemtotellthestoryofadulteducation’simpact.Iunderstandthatskepticism,butIencourageadulteducatorstojumpintotheeffort.Jointheconversationonhowwecanshowthevalueofeducationforthosewiththecouragetoenterourprograms.And,yes,Imeaneconomicvalue.Thepeoplewhocometoourprogramsaremakingachoicetospendtheirtimeandtheirenergywithus,andtheydeservetogetsomethingoftangiblevalueforthatexpenditure.Ibelievequalityadulteducationhaseconomicvalueforanindividualandafamily.Ibelievequalityadulteducationisananti-povertyandananti-intergenerational povertystrategy.Ibelievequalityadulteducationbuildscareerpathwayeducationandemploymentopportunities.Asaprofession,letussetouttoprovethatvaluetoallthosewhoinvesttheirtimewithusandthosewhoinvestresourcestosupportus.
Forum | 115
Mortrude | Economic Impact
ALABAMA, PROGRAM FACT SHEET 2014-2015
WIOA PERFORMANCE METRICS
Forum | 116
Durden | Blueprints for the Future
GUIDED PATHWAYS, WIOA, AND WASHINGTON STATE’S I-BEST:BLUEPRINTS FOR THE FUTURE OF
ADULT BASIC EDUCATION
William S. DurdenWashington State Board for Community and Technical Colleges
ABSTRACTTheguidedpathwaysapproachtocommunityandtechnicalcollegeredesignhassignificantimpactsforadultbasiceducation(ABE).TheWorkforceInnovationandOpportunityAct(WIOA)andAbilitytoBenefitprovidefederalsupportthatcomplementstheworkbeingdoneinGuidedPathways.Washingtonstate’sapproachtoimplementingguidedpathwayswithIntegratedBasicEducationandSkillsTraining(I-BEST)asafoundationalelementcanserveasamodelforcollegesandABEprovidersnationwideastheyaddressadultbasiceducationanddevelopmentaleducationredesign.Redesignelementsincludeintegrationandcontextualizationofadultlearningstandardsandfoundationalskillsinstruction;facultytrainingandsupport;andnavigationalservicesforstudents.ABEstudentsareadiversesetofstudentswhocanhelpthenationmeetitsneedsforaskilledandequitableworkforce,solongastheyaregivenastructuredpathwaythatwillallowthemtosucceed.
GuidedpathwayseffectivelylaunchedasanationwidemovementwiththepublicationofRedesigning America’s Community Colleges(2015).Bailey,SmithJaggars,andJenkinsidentifythattheir“goalistoconductresearchtohelpimprovestudentsuccessatcommunitycolleges”withtheaddedobservationthat“thereislittleevidencethatthenationismovingtowardawidespreadandsignificantimprovementintheoutcomesofcommunitycollegestudents”(2015,i).Thebookthenreviewsthecurrentstructureofservicesandmakesresearch-basedproposalsforimprovementsthatwillleadtobetterstudentoutcomes.TheCommunityCollegeResearchCenter(2016)providesasuccinctsummaryoftheguidedpathwaysapproach:“Theideabehindguidedpathwaysisstraightforward.Collegestudentsaremorelikelytocompleteadegreeinatimelyfashioniftheychooseaprogramanddevelopanacademicplanearlyon,haveaclearroadmapofthecoursestheyneedtotaketocompleteacredential,andreceiveguidanceandsupporttohelpthemstayonaplan”(p.1).
TheseredesignaspectshavesignificantandimmediateimpactsforadultbasiceducationandEnglishlanguageacquisition(ABE/ELA)programs.Luckily,theseimpactsalignwithchangesinadulteducationbroughtaboutbytheWorkforceInnovationandOpportunityAct(WIOA),andwiththere-introductionofAbilitytoBenefitin2014thatprovidesTitleIVfinancialaid
GuidedPathways,WIOA,andWashingtonState’sI-BEST:BlueprintsfortheFutureofAdultBasicEducation|ByWilliamS.Durden
Forum | 117
Durden | Blueprints for the Future
tostudentswithoutahighschoolcredential.Guidedpathwayscanbeseenasacollegeinitiativethatalignswellwithsomepre-existingcareerpathwayapproachesinpostsecondaryeducation.Mortrude(2017)notesthat“GuidedpathwayscanfittheHigherEducationAct(HEA)andWorkforceInnovationandOpportunityAct(WIOA)careerpathwaydefinition”ifthecomponentsofsectorfocus,careercounseling,andspecificoccupationaladvancementareaddressed.Takentogether,theguidedpathwaysapproach,WIOA,andAbilitytoBenefithavecreatedauniqueandtimelyopportunityforadulteducationproviderstomeetworkforceneedsbyconnectingadiversestudentpopulationtothepostsecondarycredentialsneededtosecurelivingwageworkinhighdemandindustries.Washingtonstate’snationallyrenownedIntegratedBasicEducationandSkillsTraining(I-BEST)providesamodelforhowthisworkcanbeaccomplishedandscaled.
CONTEXTS AND OPPORTUNITIESGuidedpathwaysisaredesignofthecurrentmodelforservingstudentsinthecommunity
andtechnicalcollegesystem.Theredesigntargetsanddescribesfourfeaturesoftheprevalent“cafeteria”servicemodel:academicprogramstructure,studentintake,instruction,andprogressmonitoringandsupport.Foreachoftheseaspectsofthecurrentservicemodel,guidedpathwaysoffersresearch-basedstrategiesthatarecollectivelyintendedtoimproveratesofstudentcompletion(CCRC,2015,p.2).
Whileeachofthesedesignelementsareinneedofcriticalattentionbyadulteducationproviders,ofmostimportancehereisthejointfocusonassessmentandremediation.Inthecafeteriamodel,“assessmentisusedtosortstudents”andremediation“isnarrowlyfocusedoncollegealgebraandEnglishcomposition”(CCRC,2015,p.2).Incontrast,theguidedpathwaysapproachusesassessmentto“diagnoseareaswherestudentsneedsupport,”andtheinstructioninthesefoundationalskillsis“integratedandcontextualizedwithcriticalprogramoutcomes”(CCRC,2015,p.2).Itisimportanttonotethat“assessment”hereistalkingaboutcurrentandfuturecollegeplacementpractices,notformativeandsummativeassessmentsintheclassroom.
Manystudentsoncollegecampusestakeadultbasiceducation(ABE),Englishlanguageacquisition(ELA),andpre-college,remedial,developmentaleducationcourseworkinEnglishandmathematics.Yet,ashasbeenwelldocumented,“moststudentswhoenterdevelopmentaleducationneversuccessfullyemergefromittoembarkonacollege-levelprogramofstudy”(Bailey,SmithJaggars,andJenkins,2015).Traditionally,assessmentisusedtoplacestudentsintoABEprogramsiftheydonothaveahighschoolcredentialorarelearningEnglish,andintoremedialEnglishormathsequencesiftheyhavethehighschoolcredentialbutdonotachievethecutscoreonaplacementexam.Studentswhogoontoearntheirhighschoolcredentialstillusuallyendupplacingintothesedevelopmentalsequences.
Intheguidedpathwaysapproach,however,assessmentisusednottosortstudentsinto
Forum | 118
Durden | Blueprints for the Future
differentlevelsofprogramming,buttoidentifythecrucialareaswhereastudentneedssupportintheirchosenpathway(CCRC,2015,p.2).Furthermore,theresultofassessmentisafocusneitherondecontextualizedhighschoolcompletion,noronremedialsequencesinEnglishandmath,butonsuccessfulcompletionofaprogramthatleadstoalivingwagecareerortofurthereducation.Thefocusontheendgoalratherthanonaprocessofremediationstemsfromtheobservationthatpriordevelopmentaleducationreforms“havesoughttostrengthenelementsoftheprevailingmodelwithoutchallengingthatmodel.Butiftheproblemsoriginateinthemodelitself,thenitisnotsurprisingthattheresultsofthesereformshavebeendisappointing”(Bailey,SmithJaggars,andJenkins,2014).
Thestructuralandpragmaticoutcomeofthisredesignforcollegesandadulteducationprovidersisthatfoundationalskillsintegrateswithandcontextualizestolearningoutcomesinthestudent’sselectedpathway.ABEanddevelopmentaleducationnolongerexistasseparatefromthedesignofanacademicprogram.Thankfully,federalandstatepoliciesandprogramsthatsupporttheguidedpathwaysredesignalreadyexist.Contextualizedinstructioncanbebuiltandsupportedfromthreecomplementaryinnovationsthathavetakenplaceatthefederalandstatelevel:theredefinitionofadulteducationinTitleIIofWIOAandtheinclusionofIntegratedEducationandTraining(IET)asafundedactivity;competency-based,co-enrolledhighschoolcompletion;andtheHigherEducationAct(HEA)provisionknownasAbilitytoBenefit.
Whilelowcollegecompletionrateswereprovidinganimusfortheguidedpathwaysapproach,skilledlaborshortagesintheU.S.workforcepromptedthefederalgovernmenttooverhaultheWorkforceInvestmentAct(WIA)andestablishthefoundationofacomprehensiveworkforcedevelopmentsystem.ThiswasinresponsetostatisticslikethosefromCarnevale,Smith,andStrohl(2013),whoseresearchindicatedthatby2020two-thirdsofavailablejobswillrequiresometypeofpostsecondaryeducationandtraining—arisingfigure(p.2).Therewillbefifty-fivemillionjobopeningsthrough2020,withtotalemploymentsettorisebytwenty-fourmillioninthenexttenyears(p.2).Yet,atcurrentlevelstheU.S.willfallfivemillionshortincredentialingworkerswiththeskillsneededtotakethesejobs(2013,p.2).Meanwhile,theOfficeofCareer,Technical,andAdultEducationpublishedfiguresestablishingthatoneinsixadultsintheUnitedStateshaslowliteracyskills,andoneinthreetestsatlowskilllevelsfornumeracy(p.3).
Toaddresstheseandotherchallenges,abipartisanCongresspassedtheWorkforceInnovationandOpportunityAct(WIOA),whichPresidentObamasignedintolawonJuly22nd,2014.WIOArequiresthevariousfundedpartnersoftheoldWorkforceInvestmentAct(WIA)tobecomepartofaunifiedworkforcedevelopmentsystem.WIOAbindseducation,training,andemploymentservicestogetherwithasetofsharedperformanceindicatorsandregionalplanningrequirementsamongthepartners.ThebiggestshiftforeducatorsoccursinTitleIIofWIOA,ortheAdultEducationandFamilyLiteracyAct(AEFLA).
Forum | 119
Durden | Blueprints for the Future
TraditionalliteracyeffortsunderWIAtypicallyfocusedonteaching“life”skillsintheclassroom,withahighschoolcompletionasaterminalgoalforbothEnglishlanguagelearningandadultbasiceducationstudents.ThroughWIOA,however,thefederalgovernmentredefinedadulteducationasaserviceapproachthattransitionsstudentstopostsecondaryeducationorotherwisepreparesthemforlivingwagework.Inordertoachievetransitiontopostsecondaryeducationandtraining,WIOAdirectsadulteducationprogramstoprovidestudentswiththeskillsneededtobecollege-ready.Thisdefinitionclosesthegapbetweencompletionofahighschoolcredentialandenrollmentincredit-bearingcourseworkthatleadstoacertificateordegree.ThehighschoolcredentialisstillarequiredserviceunderWIOA,butplacingstudentsinlivingwagecareersinhighdemandfieldsbecamethenewmandatorytarget.
Atthesametime,WIOAalsoplacednewemphasisonIntegratedEducationandTraining(IET),aserviceapproachthatcontextualizesandintegratesABEstandardsandinstructionwithcareer-technicaleducationprograms.OneoftheprimarybenefitsofanIETisthatthestudentdoesnothavetoearnahighschoolcredentialpriortoentranceintotheprogram,nordotheyhavetotestoutofABE.TheycanearnthehighschoolcredentialwhilecontinuingtolearnthenecessaryEnglishlanguage,mathematical,andemployabilityskillsinthecontextofthetrainingprogram.
Whileitistechnicallypossibleforstudentstostudyforatest-basedhighschoolcredentialintandemwiththeirpostsecondaryprogram,therealopportunityunderWIOA’sredefinitionofadulteducationandemphasisonIETistobuildacompetency-based,co-enrolledhighschoolcompletionprogramthatallowsstudentstocountthecreditstheyearninthepostsecondaryprogramtowardthecompletionofahighschoolcredential.InWashingtonstate,theprogramthatprovidesthisoptioniscalledHighSchool21+(HS21+).Instatestatute,eachcommunityandtechnicalcollegealsofunctionsasahighschooldistrict,thusgrantingthecollegetheauthoritytoawardhighschooldiplomas.Studentscangetcreditforworkexperience,militaryexperience,andotherformsofpriorlearning.
AbilitytoBenefitisafinalkeypieceoffederalsupportthatcollegesandadulteducationprovidershaveinintegratinginstructionandcontextualizingassessmentoffoundationalskills.TraditionalPellgrantsrequireahighschoolcredential.WiththeHigherEducationAct(HEA)provisionknownasAbilitytoBenefit,studentswithoutahighschoolcredentialcanreceivePellgrantsandotherformsofTitleIVfinancialaidwhich,unlikemanystategrants,providesstudentsfinancialsupportforlivingexpenses,allowingindividualstoincreasetheamountoftimededicatedtoeducationandtraining.Inordertobecomeeligible,studentsmustbeenrolledinaTitleIVeligiblecareerpathwayprogram,whiletheinstitutionmustmeetarangeofcriteria,includingthatthestudentcanearnahighschooldiplomaaspartoftheprogramandthatthestudentreceivescounselingservices.Studentsmustalsoeitherachieveacutscoreonanapprovedplacementexamorearnsixcollegecredits.Criticalforplanningefforts,
Forum | 120
Durden | Blueprints for the Future
then,ishowtofundthefirstquarterofastudents’IETprogramuntiltheycanbeplacedonAbilitytoBenefit.
WithWIOATitleIIrequirementsandAbilitytoBenefitinplace,ABEprovidersinsideandoutsidethecommunityandtechnicalcollegesystemcanjoinguidedpathwayseffortstointegrateandcontextualizeinstruction.WithI-BEST,Washingtonstateoffersablueprintforwhattheseeffortscanlooklike.
I-BEST: A MODEL FOR IET IN GUIDED PATHWAYSIntheguidedpathwaysapproach,adulteducationmergeswithothercollegefunctions
designedtoestablishwherethestudentisatandwhattheywillneedmosttobesuccessful.Keyintakeactivitiesincludeabasicskillsassessment,settingbotheducationalandcareergoals,thedevelopmentofaneducationalplan,identifyingwhetherornotahighschoolcredentialisneeded,andthecreationofafundingpackagebuiltwiththestudent’sendgoalinmind.Anavigatorisassigned,andthisnavigatorservestoassistthestudentastheymovealongtheirpathwaytowardthecertificateand/ordegreethatwilllaunchorbuildtheircareeroptions.Guidedcollegeandcareerpathwaysaredefined,articulated,andfundedfromthebeginningofthestudent’sjourneyallthewaytocollegecertificatesanddegreesthatleadtolivingwagecareers.Studentsco-enrollincompetency-basedhighschoolcompletionprogrammingthatallowstudentstoearntheirhighschooldiplomawhiletheyearncollegecreditinI-BESTorotherIETstructures.Theylearnthemetacognitiveandfoundationalmath,reading,writing,speaking,andlisteningskillsaswellastheemployabilityskillsneededtobesuccessfulinboththepostsecondaryclassroomandintheworkplace.
IntegratedBasicEducationandSkillsTraining(I-BEST)isWashingtonstate’sdeliverymodel,bothforofferingIETservicesinthecommunityandtechnicalcollegesystemaswellasforhowpre-collegeinterfaceswithpostsecondaryprogramsinguidedpathways.I-BESTis“consistentwiththedesignprinciplesforguidedpathways”inthatthe“theprogramintegratesfoundationalbasicskills”and“enrollsstudentsinaprescribed,whole-programscheduleofcoursesthatarealignedwithjobrequirementsinrelatedfields”(CCRC,2015,p4).TheaddedbenefitofI-BESTastheIETdeliverymodelofchoiceisthreefold:1)ithasresearchdemonstratingitsresultsandapositivereturnoninvestment,2)itprovidesamodelforservingallpre-collegestudents;3)itincludesthetrainingandsupportoffacultyinintegratingoutcomes,developingjointassessments,andbuildingcontinuousfeedbackloopstoimproveinstruction.
I-BEST’seffectivenessiswell-documentedandconsistent.Wachen,Jenkins,Belfield,andVanNoy(2012)notethatI-BEST“approximatelyequal[s]theadditionalcostsincurredbyprovidingtheprogram”(p.23).Washingtonstate’sownresearchdeterminedthatstudentsinI-BESTgainanannualreturnoninvestmentof12.4%peryearforstudentsattainingaminimumofoneyearofcollegecreditplusaworkforcecredential,withthetaxpayerearninga4.1%
Forum | 121
Durden | Blueprints for the Future
returnoninvestmentforthecostofprovidingI-BEST(SBCTC,2013).ThereasonI-BESTisworththeinvestmentisbecauseitproducesresults.Inalong-termnetimpactstudypublishedin2016,“I-BESTexitersgain[ed]substantiallabormarketoutcomes”withemploymentratesrisingby12.3%,averagehourlywageincreasesof$1.61,andaveragehoursofworkperquarterincreasedby65hours(HollenbackandHuang,2016,p.118-119).I-BESTcontinuestoscale-upinWashingtonstate,serving4,891studentsinover250approvedpathwaysfor2016-17(an8%increaseinheadcountovertheprioracademicyear),withthosestudentsearninganaverageof4.6StudentAchievementInitiative(SAI)pointseach(SBCTC,2017).Thismorethandoublestheaveragepointsperstudentofanyotherstudenttypeinthecommunityandtechnicalcollegesystem(SBCTC,2017).SAIisWashingtonstate’snationallyrecognizedperformance-basedfundingmodel.
Sinceitsinitialinceptionasashort-termcertificateprogramforupper-levelABE/ESLstudents,theI-BESTmodelhasevolvedandupdatedtoincludemorestudentsandmoreoptions.In2010,I-BESTtookasignificantleapforwardwiththeexpanded“Prof-Tech”modelthatcontextualizesdevelopmentaleducationrequirementsinanacceleratedoutcomescoursetoworkforcecontentinalonger-termcertificateordegreepathwaythatallowsstudentstolearntheEnglishand/ormathrequirementsaspartoftheirpathway.Valenzuela(2012)demonstratedthatI-BESTstudentslearningmathcontextualizedtotheirpathwayout-performedstudentsinthetraditionalremedialcourse(p.56).In2011,themodelexpandedfurthertoincludeacademic/transferpathways,whicharenowavailableinnearlyhalfofWashingtonstate’scommunityandtechnicalcolleges.Emory,Ramyond,Lee,andTwohy(2016)foundthatAcademicI-BESTstudentsachievedanaccelerationrateof1.93,“indicatingthattheprogramreducedstudents’timeinthewritingsequencebynearlytwoquarters”(p.48).Finally,I-BESTisexpandingintomoreoptionsforlower-levelABE/ESLstudentswiththeI-BESTatWorkmodel,whichplacesanadulteducationinstructorinaworkplacewithacompanytrainertoprovideteam-taughtincumbentworkerskillstraining.Studentsarethenencouragedtocontinuetheireducationatacommunityandtechnicalcollege.TheseexpandedmodelscanservenotonlyallABE/ESLstudentsbutalsodevelopmentaleducationstudents,makingI-BESTablueprintforhowallstudentsneedingtocompletepre-collegecourseworkcanbeservedintheguidedpathwaysapproach.
Intheguidedpathwaysapproach,instructionalredesignalsoincludesacalltotrainandsupportfacultyinassessmentandinusingassessmentresultstoinformcontinuouscyclesofimprovementforinstructionaldesignanddelivery.ThroughtheI-BESTTeamTeachingCadre,theWashingtonStateBoardforCommunityandTechnicalColleges(SBCTC)continuestoofferseveraltrainingsyearly,bothin-stateandout-of-state,tosupportI-BESTprogrammingnationwide.Facultyreceivetrainingandsupportintheessentialsofteam-teachingcollaborationthatincludesthecontextualizationofadulteducationstandardsanddevelopmentaleducationoutcomestotheoutcomesinthepathwayprogram,aswellastrainingandpracticeincontextualizingandco-planningassignmentsandassessments.Inthis
Forum | 122
Durden | Blueprints for the Future
way,I-BESTmeetsboththeguidedpathwaysapproachtosupportfacultyinassessmentandimprovement,andtheWIOAIETmandatethatanIEThaveasinglesetofintegratedlearningoutcomes.
Finally,guidedpathwayscallsforsignificantprogressmonitoringandsupportforstudents.Thesenavigationalsupportiveservicesprovidecriticalstudentfeedbackonprogresswithcoachingandmentoringtoretainthestudentandguidethemtocompletion.In2017SBCTCcreatedtheI-BESTNavigatorCadretosupporttheprofessionaldevelopmentneedsofanintegratedapproachtonavigationalservicesthatmeshesthehighlysupportiveI-BESTenvironmentwiththelargersupportiveservicesredesignofferedbytheguidedpathwaysapproach.Trainingsarenowbeingconductedstatewidetosupportanddefinetheroleofstudentnavigatorsastheyassiststudentswitheverythingfromintakeandassessmenttofundingandco-enrollmentinotherservices.
CONCLUSION: A DIVERSE AND EQUITABLE WORKFORCEWiththerightsupportsintherightplaces,allstudentscanbesuccessfulincollege-level
programs,oftentimesyearssoonerthantheywouldbeinatraditionalparadigmthatinsistsondecontextualizedremediation.Theintegrationofadulteducationintoguidedpathwaysworkis,atitscore,aboutequity,diversity,andinclusion.InWashingtonstatePrince,Bloomer,andKaikkonen(2014)discoveredthatadulteducationstudentsaremorediversethancurrentmainstreamcollegestudentsandABEasawholeis“aparticularlyimportantportalintocommunityandtechnicalcollegesforgroupsunder-representedinattainmentinthestatepopulation”(p.12).Immigrantsandrefugeesaremostlikelytobegintheircollegeandcareerjourneysinadulteducation(p.13).Andstudentsinadulteducationaremorelikelytohavelowsocioeconomicstatusregardlessofraceorethnicity(p.13).Ifcollegesaregoingtofulfilltheirmissionareastoservetheirregionsandconnectstudentswithrealeducationalandeconomicopportunitiesaswellasmeetemployerneeds,theywillhavetoincludeadulteducationintheirplanningandredesignefforts.I-BEST,backedbyWIOAandAbilitytoBenefitandsupportedbyahighschoolcompletionprogramlikeHS21+,providesonepowerfuloptionfordoingso.
Forum | 123
Durden | Blueprints for the Future
REFERENCESBailey,T.,Jaggars,S.S.,&Jenkins,D.(2014).Redesigning America’s community colleges.Cambridge,
MA:HarvardCollege.Bailey,T.,Jaggars,S.S.,&Jenkins,D.(2015).What we know about guided pathways.NewYork,NY:
ColumbiaUniversity,TeachersCollege,CommunityCollegeResearchCenter.Carnevale,A.,Smith,N.,&Strohl,J.(2013).Recovery: job growth and education requirements.
Executivesummary.WashingtonD.C.:GeorgetownUniversity,PublicPolicyInstitute,CenteronEducationandtheWorkforce.
Emory,D.,Raymond,L.,Lee,K.,&Twohy,S.(2016).TheAcademicI-BEST:amodelforprecollegestudentsuccessincollegetransferprograms.Journal of Research and Practice for Adult Literacy, Secondary, and Basic Education.5.3.43-49.
Hollenbeck,K.,&Huang,W.(2016).Net impact and benefit-cost estimates of the workforce development system in Washington state.Kalamazoo:MI:W.E.UpjohnInstituteforEmploymentResearch.
Mortrude,Judy.(2017).Career pathways design.Retrievedfromhttp://doingwhatmatters.cccco.edu/StrongWorkforce/CareerPathwaysDesign.aspx.
Prince,D.,Bloomer,T.,&Kaikkonen,D.(2014).Community and technical college student access and success by race/ethnicity and socioeconomic status.2014ProgressReport.Retrievedfromhttps://www.sbctc.edu/resources/documents/colleges-staff/research/students-color-research/resh-rpt-14-1-student-access-and-success-000.pdf.
SBCTC(2013).Investments in I-BEST programs: a cost benefit to students and society.Retrievedfromhttps://www.sbctc.edu/resources/documents/colleges-staff/programs-services/basic-education-for-adults/InvestmentsinI-BESTPrograms.pdf.
U.S.DepartmentofEducation,OfficeofCareer,Technical,andAdultEducation(2015).Making Skills Everyone’s Business: A Call to Transform Adult Learning in the United States.Washington,D.C.Retrievedfromhttp://www2.ed.gov/about/offices/list/ovae/pi/AdultEd/making-skills.pdf.
Valenzuela,Hector.(2012).Anintegrationofmathwithautotechniciancourses. MathAMATYC Educator.3.2.53-56.
Wachen,J.,Jenkins,D.,Belfield,C.,VanNoy,M.,Richards,A.,&Kulongoski,K.(2012).Contextualized college transition strategies for adult basic skills students: learning from Washington state’s I-BEST program model.NewYork,NY:ColumbiaUniversity,TeachersCollege,CommunityCollegeResearchCenter.
Technology | 124
Technology,Innovation,andAdultCareerPathways|ByJenVanek,MitchRosin,JenHetzelSilbert,
KarisaTashjian,AllisonWebber
TECHNOLOGY
TECHNOLOGY, INNOVATION, AND ADULT CAREER PATHWAYS
Jen VanekEd Tech Center @ World Education
Mitch RosinAztecSoftware
Jen Hetzel SilbertOpportunity@Work
Karisa TashjianProvidence Public LibraryAlison Ascher Webber
Ed Tech Center @ World Education
TheWorkforceInnovationandOpportunitiesAct(WIOA)notonlylegislatedacollaborativestructurecrucialforimplementingadultcareerpathways(ACP)programming,italsoclarifiedtheroleoftechnologyinAdultBasicEducation(ABE).NewlanguageembeddedinTitleII,theAdultEducationandFamilyLiteracyAct(AEFLA),resolvedanyambiguityaroundthenecessityforABEtostrengtheneffortsintechnologyintegrationanddistancelearning.ThismadeitclearthattheverylegislationdesignedtosupportACPprogrammingalsospecificallycalledfortheuseofinformationandcommunicationtechnologies(ICTs)fortheimprovementofteaching,learning,professionaldevelopment,productivity,andsystemefficiencies(WIOA,2014).ThispublicaffirmationfollowedyearsofthedevelopmentofinnovativeACPprogramingforcareer-mindedABElearnersacrossthecountry(e.g.,educationalprogrammingdevelopedaspartoftheiBESTinitiativeinthestateofWashington1andMNFastTRACinMinnesota2).However,justasABEpractitionersbegantobetteruseICTsandtosupportdigitalliteracyskilldevelopment,ICTinnovationintheworldofworkmovedevenmorequickly.Theresultisthatemployersareincreasinglylookingforpotentialemployeeswhonotonlypossessdigitalliteracyskillsbutthosewhocannimblyapplythoseskillsastheytakeontasksrequiringproblemsolvingintheworkplace.
1 https://www.sbctc.edu/colleges-staff/programs-services/i-best/2 http://literacyactionnetwork.org/sites/default/files/Minnesota%20FastTrac%20Handout.pdf
Technology | 125
Vanek, Rosin, Silbert, Tashjian, and Webber | Technology, Innovation, and Adult Career Pathways
ThistechnologicalrealitydemandsthatACPprogramsprovideaccessto,andrequiretheuseof,relevanttechnologiesineducationalprogramming.Towardthisend,ABEmustbepresentinpolicydiscussionsthatshapethework,particularlyconcerning1)innovationinACPprogramming,2)partnershipstosupportsuchinnovation,and3)strategiesthatextendprogrammingoptionstolearnersnotcurrentlyservedinACPprograms.Theseissues,alongwithsomeexemplarinitiativesshowcasinghownewtechnologiescansupportACP,arediscussedbelow.
INNOVATION IN THE ACP PROGRAMMING MUST MATCH INNOVATION IN THE WORKPLACE
21stcenturyworkisdefinedasmuchbyitsmutabilityasbyanyothercharacteristic.Considerthisexample:abeanpickeratacanningfacilitywasoncepartofateamofworkersstandingataconveyorbeltandpickingoffnonconformingbeans,sotheydidnotendupinthecannedproduct.Thatpositionisnowfilledbyatechnicianwhomonitorsacomputerizedcamera,whichrecognizesnonconformingbeansandthentriggersablastofairtoexpelthemfromtheconveyorbelt.Willthissamejobbearoundin10years,whenartificialintelligence(AI)hasadvancedtothepointthatthemachinecanmonitor,reset,andperhapsevenrepairitself?TherearealreadyexamplesofAIreshapingsimilarwork.Forexample,commercialcleaningservicesmightnowemploytechnicianstocoordinateroboticvacuumcleanersratherthanacrewofworkers,andsalespeopleataleadingretailstorenowusehandhelddevicestoreceiveinstructionsfromAI-enabledrobotsonwheretomoveorrelabelproducts.
TheseexamplessuggestthatforACPprogrammingtoremainrelevant,instructionintheuseandapplicationofICTsiscritical.AframeworkforcreativelyemployingICTsinACPprogrammingexistsincurrentfederalpolicyguidingABE,theIntegratedEducationandTraining(IET)modelcalledforinWIOAanddefinedas
…aserviceapproachthatprovidesadulteducation and literacy activities concurrently and contextually with workforce preparation activities and workforce trainingforaspecificoccupationoroccupationalclusterforthepurposeofeducationalandcareeradvancement[emphasisadded]”(FinalWIOAregulationsat34CFR§463.35)(Mortrude,2016,p2).ProgramsworkingwithlearnersatalllevelsshouldintegrateICTuseaspartofthe
workforcepreparationandtrainingactivitiesarticulatedintheIETapproach.Thisdiffersdependingonthestudents’levels.
EMBEDDING DIGITAL LITERACY SKILL DEVELOPMENT IN IEL/CIVICS PROGRAMMING
InIntegratedEnglishLiteracyandCivicsEducation(IEL/Civics)programming,ICTusemightfilltherequirementof“workforceprepandtraining,”wherelearnersdevelopdigital
Technology | 126
Vanek, Rosin, Silbert, Tashjian, and Webber | Technology, Innovation, and Adult Career Pathways
literacyskillswhileengaginginEnglishlanguagelearningandcivicseducation.Forexample,inabridge-levelmanufacturingprograminMinneapolis,3studentsdevelopEnglishlanguage,literacy,andmathskillsrelevanttoemploymentinmanufacturing.Atthesametime,theyfocusondigitalliteracyskillstosupportcareerexplorationandjobsearchactivities.
WashingtonStateCommunityandTechnicalColleges’IntegratedDigitalEnglishAcceleration(I-DEA)Program4isanotherexample.Inthe32-weekprogram,studentscompleteactivitiesthatsimultaneouslyteachEnglishlanguageandliteracywhilelearningrelevantcollegeandcareer-readinessskillssuchasinformationliteracy,jobexploration,andinterviewskills.Inthisflippedmodel,studentsalsostrengthendigitalliteracyskills;studentscompleteonlineworktolearnconceptsbeforecomingtoclass,wheretheyengageinapplicationandpracticeactivitiesandhavetheopportunitytogethelpwithtechnicalchallengestheyencounteredworkingonline.
HIGHER LEVEL LEARNER APPLICATION OF DIGITAL LITERACY SKILLS Learnerswithhigheracademicandlanguageskills,whoperhapshavealreadyestablished
proficiencywithfoundationaldigitalliteracy,shouldbegivensupporttoutilizetheirskillsastheycompletetasksintheirACPprogrammingatthebridgeorpostsecondarylevel.Thissupportmightinvolveexplicitinstructionfordetermininghowtoeffectivelyusetechnologyforsolvingproblems.SuchaprocessislaidoutinPIAAC’sProblemSolvinginTechnologyRichEnvironments(PSTRE)framework.5ExamplesofclassroomactivitiesthatteachthestepsofthisprocesscanbefoundinUsing the PIAAC Framework for Problem Solving in Technology-Rich Environments to Guide Instruction: An Introduction for Adult Educators.6
Alongwithreceivinginstructionforproblem-solving,studentsbenefitfrominstructionmakinguseoftechnologiesusedintheactualworkenvironments.SuchrelevantprogrammingrequiresinvestmentinICTresourcesandinfrastructure(Carter,2017;Jacobson,2012).ABEprogramscannotdothisworkwithoutclosecollaborationofpostsecondaryinstitutionsinvolvedwithhigher-leveltrainingandemployerswhomightpartnerwiththem.
ABE AS A PARTNER IN ACP WORKTobesurethatrelevanttechnologically-richACPprogrammingisavailable,ABEleaders
needtobepresentandindialoguewith1)WIOApartnerswhocanadviseonhowtoalignno-
3 http://atlasabe.org/resources/adult-career-pathways/technical-fields/english-for-manufacturing-and-trades4 https://www.sbctc.edu/colleges-staff/programs-services/i-dea/default.aspx5 http://www.oecd-ilibrary.org/education/literacy-numeracy-and-problem-solving-in-technology-rich-environments_9789264128859-en6 https://static1.squarespace.com/static/51bb74b8e4b0139570ddf020/t/589a3d3c1e5b6cd7b42cddcb/1486503229769/PSTRE_Guide_Vanek_2017.pdf
Technology | 127
Vanek, Rosin, Silbert, Tashjian, and Webber | Technology, Innovation, and Adult Career Pathways
costtotheparticipantinstructionalprogrammingwithlabormarketandemployerneedsand2)developersoflearningtechnologieswiththecapacitytocreatetheresourcesandlearningtoolsneededbyadultlearners.
COLLABORATION TO ALIGN PROGRAMMING WITH DEMANDOneexampleofsuccessfulalignmentofeducationalopportunitieswithlabormarket
demandisfoundinRhodeIsland,whereanemployerintermediaryinformedthedevelopmentofanewcareerpathwayprogram.TheRhodeCoderandDataNavigatorprogramsattheProvidencePublicLibrary7allowadultstoexplorecodinganddataanalytics,buildskills,andprovidenextstepstomoreadvancedtraining.Findingsfrominitialimplementationsuggestthat,ideally,suchprogrammingoffersopenadmission,isfreetothepublic,andbeginswithon-rampclassesfollowedbyemploymentalittlefurtherinthefuture.Thisallowsparticipantstoexplorenewcareerfieldsbeforecommittingresourcesandtime.
ClarkCounty,NV,iscreatingnewpartnershipsbyrelocatingservicestraditionallyprovidedthroughtheWorkforceDevelopmentBoard’sAmericanJobCenter(AJC)tothepubliclibrarysystem.Currently,threeClarkCountylibrarieshaveco-locatedservicestoofferbothadulteducationandworkforcetrainingservicestoeveryoneinthecounty.Co-locationmodelssuchastheseillustratethepotentialbenefitofsharingstudentdata,accommodatingtheneedsofstudentswhochangelocations,andmeetingtheneedsofalladultlearnersonasinglecurriculumdeliveryplatform(i.e.,anonlinecurriculumthatincludesarobustreportingsystemtomonitorstudentacademicprogress).
COLLABORATION ON SCREEN-IN HIRINGNewtech-enabledassessmentsallowemployerstoscreenjobapplicantsbasedon
simulatedperformanceofrelevanttasksratherthanscreeningonlycredentials.ACPprogramscanassistemployersindevelopingrelevantassessments,justliketheNorthstarDigitalLiteracyAssessment8hasformeasuringjobapplicants’computerskills.ACPprogramscanalsoinformparticipantsofwhatcompetency-basedassessmentstotaketoqualifyforjobsthatmayhavepreviouslyrequiredcredentials.
ThroughTalentABQ,9theCityofAlbuquerque,theNewMexicoDepartmentofWorkforceSolutions,andCentralNewMexicoCommunityCollegepartnertoadvanceAlbuquerque’sworkforceandhelpemployersfindtalentusingskills-basedhiring.TalentABQassessesandbuildsjobseekers’qualificationsandthecredibilityrequiredtoaccessanewjobbymeasuringcorefoundationalskillsthatarefoundacross95percentofalljobsintheU.S.Leveraging
7 http://www.provlib.org/rhode-coders-clubs-data-navigators8 https://www.digitalliteracyassessment.org/9 https://www.talentabq.org/about/
Technology | 128
Vanek, Rosin, Silbert, Tashjian, and Webber | Technology, Innovation, and Adult Career Pathways
theCoreScoreonlinetechnologyforassessingsoftskills,non-traditionaljobcandidatesdemonstratetheirjobreadinesstoemployerswhomayotherwisehaveoverlookedthem.Employersidentifynewtalentthrougha“screen-in”process,ratherthanmissingagreatcandidatethroughatraditional,degree-oriented“screen-out”method.
Technologyalgorithmscanalsoassistjobseekersinunderstandingwhatdegreesmaybeworthpursuing.AnopensourcedatabasecalledCredentialEngine10allowsjobseekers,employers,andeducatorstoeasilysearch,aggregate,andcompareover1,500employmentcredentials(Trumka&Dimon,2017).Theregistrydetailswhichemployersacceptcertaincredentials,whattypeofeducationandtrainingisneededtoreceivethecredential,andwherejobseekerscangetthem.ACPprogramproviders,minimally,shouldunderstandandintroducethese“screen-in”technologiestolearnersandworktobuildpartnershipwiththeirdeveloperstoensurethatACPprogrammingincludes,oratleastleadsupto,recognizedcredentials.
COLLABORATION TO DEVELOP ICTS FOR LEARNINGFindingrelevantonlinelearningresourcesforlearnerstouseinACPprogrammingcanbe
achallenge.Onlineenvironmentsmightbeconfusingforlearnersnewtocomputers;content,language,andgraphicsdevelopedforyoungerstudentsmightbeoff-puttingtoadultlearners;orliteracylevelsrequiredforsuccessfulusemightbetoohigh.Workingwithdeveloperstoovercometheseissuesiscritical.Partneringwithdeveloperscanhelpsolvethisproblem.
InMinnesota,PineTechnicalCommunityCollege,inpartnershipwithJohnsonCenterforSimulation11andHealthForceMN,12collaboratedtomeettheneedforCertifiedNursingAssistant(CNA)studentstobuildsoftskillsrequiredtoprovidequalitypatientcare.AssoftskilldevelopmentwasnotacomponentoftheCNAexam,manyACPprogramsdidnotofferdirectinstruction.TheresultofthiscollaborationistheCNAGame,13 avirtualreality(VR)whereCNAstudentsarewalkedthroughaseriesofscenariosthatpushthemtoaddressaffectiveandnon-technicalaspectsofCNAwork.Thegameisaccessibletolearnerswithbasiccomputerskillsandincludesscaffoldingforlearnerswithlowerliteracyproficiency.Aglossaryoftermsispresentedatthebeginningofeachscenario,whichemploysaudio,text,andsemioticcuesthatreflecttherealworld(e.g.,spacesandobjectscommonlyfoundincarefacilitiesdepictedintheVR).ProgramscanusethegametoensurethatELL/ASElearnersdevelopsoftskillsastheybuildacademicandEnglishlanguageskills.
MAKE THE MOST OF ICTS TO EXPAND COMMUNITY OF LEARNERS Thestrategiesdescribedaboveareimportant,butjustastart.TraditionalABE
10 https://www.credentialengine.org/about11 http://www.johnsonsimcenter.com/12 http://www.healthforceminnesota.org/about/13 http://cnagame.org/
Technology | 129
Vanek, Rosin, Silbert, Tashjian, and Webber | Technology, Innovation, and Adult Career Pathways
programming,includingitsACPoptions,reachesonly11percentofthe36millionU.S.adultsthathavebasicliteracyneeds(OECD,2013).ExpansionofACPtomorelearnersrequirespolicyshiftsinassessmentandenrollmentplusbuildingnewpartnershipstoon-boardlearnerswhohavenotbeendrawntoACP.
OneexampleofanewpartnershipincludestheMinnesotalibraries’BetterTogetherinitiative,14 whichleveragescollaborationinsupportofdigitalliteracyprogrammingforadultlearners.ThroughBetterTogether,ongoingnetworkinghasstrengthenedrelationshipsamongstparticipatingorganizations,includinglibraries,adulteducation,andworkforceorganizationsstatewide.TheimpactisadeliverysystemfordigitalliteracyprogrammingavailabletolearnersoutsideoftheformalABEsystem,yetalignswithworkforcedemandsandprepareslearnersforfutureenrollmentinABE.
ProvidencePublicLibrary’sRhodeIslandFamilyLiteracyInitiative(RIFLI)15coordinateseducationalservicesforimmigrantsintheareasofEnglishlanguageandliteracy,technologyandmathatpubliclibraries,publichousing,publicschools,theworkplace,andAmericanJobCenters.RIFLI’sperson-centeredapproachtakesservicestowheretheyareneeded,employingopenandflexibleoptionswhereadultscanmakechoicesabouttheirlearningpaths.LearningLounges,16whereadultscangetfreehelpwiththeireducationandemploymentgoalsinatechnology-enabled,welcomingenvironment,isanexampleofthisapproach.ThroughitsPeer2PeerUniversity*LearningCircles,RIFLIprovidesinternet-basedlearningforstudentsonwaitlists.Learnersworkindependentlywithatutorandinsupportofeachother,untilaplaceopensfortheminclass(Sharma,2017).FlexibleonboardinghelpsreachlearnerswhomaynothaveotherwisefoundACPlearningopportunities.
InCalifornia,theCaliforniaLaborFederation’sMobileUpProject17bringsbasicskillsinstructionandcareereducationcoachingservicestoapproximately400underservedLimitedEnglishProficientserviceworkersentirelybycellphone.Cell-Ed’s18 interactivetextandaudiophonelinesareusedtoteachEnglishandbasicskillstohundredsoflow-wagejanitors,long-termcare,andotherlow-wageserviceworkerswhomayhavenotolowdigitalliteracyandinternetaccess.Thisanytime,anywherelearningmakeslearningaccessibletoademographicthatcannotattendregularclassesastheyjugglemultipleresponsibilitiesandirregularwork-shifts.These‘non-traditional’studentsaresupportedbybilingual,mobilecoacheswhotracktheirprogress,providemotivation,makereferralstonext-stepprogramsorwrap-aroundservices,andcoachstudentsonreachingtheircareerorlifegoals.TechinnovationslikeCell-Edand“outofthebox”programdesignsuchasMobileUpareneedediftheworkforce
14 www.mnliteracy.org/educators/better-together-strengthening-adult-learning-communities15 http://www.rifli.org/16 http://www.provlib.org/learning-lounge-ppl17 http://mobileupproject.weebly.com/18 https://www.cell-ed.com/adult-education/
Technology | 130
Vanek, Rosin, Silbert, Tashjian, and Webber | Technology, Innovation, and Adult Career Pathways
developmentsystemwilleverreach,train,andoffercareeradvancementcoachingtothemorethan89percentoflower-skilledadultsleftbehindbytraditionaleducationservicemodels.
CONCLUSIONFromtheAdultLiteracyXPrizetestingappsforadultbasiceducation,tocompanies
competingtodevelopalgorithmstoassessskillsandmatchpotentialemployeeswithemployers,thereisincreasedattentiononboththeneedandthepotentialoftechnologytopreparelowerskilledadultsforhighereducationandemployment.Atthesametime,conversationsonthe“FutureofWork”underscoretheneedtohelpourcurrentandfutureworkforcedevelopcodingandotherhighertechnologyandcriticalthinkingskillstoremainrelevantandemployable.ForACPprogramstosustaintheirrelevanceinthiswork,ABEleadersandotherACPstakeholdersmusttakeseriouslytheneedtoensuretheuseofrelevanttechnologiesinprogramming.Bydoingso,theywillbetterensurethattheprogrammingadequatelypreparesthebroadestrangeofpossiblelearnersforemploymentallalongtheirchosenpathway.
REFERENCESCarter,J.(2017).Expandingaccesstolearningwithmobiledigitaldevices.Journal of Research and
Practice for Adult Literacy, Secondary, and Basic Education,6(2),49–55.Retrievedfromhttps://static1.squarespace.com/static/55a158b4e4b0796a90f7c371/t/59782f28e58c62b0e4b701cc/1501048703128/Summer+Journal+Interactive+FINAL.pdf
Jacobson,E.(2012).Adult basic education in the age of new literacies. New Literacies and Digital Epistemologies. Volume 42. New Literacies and Digital Epistemologies (Vol.42).ERIC.
Mortrude,J.(2016).IntegratedEducationandTraining:Modelprogramsforbuildingcareerpathwaysforparticipantsateveryskilllevel.Opportunities for Action.WashingtonDC:CLASP.Retrievedfromhttps://www.clasp.org/sites/default/files/publications/2017/04/WIOA-IET-Model-Programs.pdf
OECD.(2013).TimefortheU.S.toreskill?WhattheSurveyofAdultSkillssays.OECDSkillsStudies.OECDPublishing.
Sharma,P.(2017).LearningCirclesaddresswaitlistsforEnglishclasses.Retrievedfromhttps://thewell.worlded.org/learning-circles-address-wait-lists-for-english-classes/
Trumka,R.,&Dimon,J.(2017).JPMorganandAFL-CIOCEOs:Findingajobisstilltoohard.Here’showwecanfixthat.RetrievedDecember21,2017,fromhttp://fortune.com/2017/12/07/jpmorgan-chase-afl-cio-microsoft-support-credential-engine/
WorkforceInnovationandOpportunityAct,Pub.L.No.H.R.803(2014).UnitedStatesofAmerica.Retrievedfromhttps://www.congress.gov/113/bills/hr803/BILLS-113hr803enr.pdf
WHAT IS MINDS THAT MOVE US?
We believe that to collaborate is to innovate—and great innovation takes diverse minds to solve complex community issues. This is the founding philosophy behind the Minds that Move Us initiative, a challenge to communities to design innovative education and training models that create social equity and economic mobility for all. Driven by the market demands of business and industry as well as the needs of learners, these challenges engage the bright minds of public/private partners to examine the current education and training gaps within their communities and then create models that can be scaled and replicated within various industries.
WHAT IS THE ADULT CAREER PATHWAY CHALLENGE?
The first Minds that Move Us challenge is to design career pathway innovations for adult learners who do not have any formal postsecondary training or education and lack the skills necessary to put themselves on a career path, especially those with disabilities. Open to communities across the United States, this challenge encourages creativity, collaboration and out-of-the-box ideas as solutions to pressing employment challenges and includes a design camp, festival, and coaching to assist in the development and implementation of promising practices. Applications for this challenge are due Friday, June 29, 2018. Attend our webinar on Friday, June 8th at 2pm EST to learn more.
WHAT ARE COMPONENTS OF THIS CHALLENGE?
Ten selected community teams will participate, at no cost, in the following:
Design Camp – A two-and-a-half day experience to hear from subject matter experts about next generation career pathway design features and approaches that: 1) stack and aggregate learning experiences at various levels of education and industry credentials; 2) use prior learning assessments, competency-based assessments and/or micro-credentials; 3) provide academic and wrap-around supports; and 4) incorporate universal design principles to ensure adult learners with visible and invisible disabilities can benefit from programs.
Ongoing Coaching – Teams are slated to receive 24 hours of coaching over three years to assist in designing their programs.
Career Pathways Festival – A two-day Festival where teams will pitch their programs to a distinguished panel of judges and a live, virtual audience including funders that may consider offering pre-commitments to provide implementation funding for ideas they want to support.
The Adult Career Pathway Challenge: Fact Sheet
To download an application or for more details go to: MindsthatMoveUs.org
POWERED BY: FUNDED BY:
WHY SHOULD COMMUNITIES PARTICIPATE?
Three winners will be selected for a $100K prize each for the first Minds that Move Us challenge which focuses on adult career pathway innovations. Why this particular challenge? Too many adults in the United States do not have the foundational skills necessary to further their education, pursue training opportunities, and improve their skill development. As a result, they are unable to obtain and/or further pursue meaningful and financially viable careers. If you know these challenges exist in your community, this is your opportunity to bring together a diverse team of stakeholders to spark innovation in education, gain national recognition, learn from coaches and subject matter experts, and garner funding for your work. All teams who submit an application will be invited to our Virtual Community of Practice to participate in briefings and convenings to highlight best practices and lessons learned.
WHO PARTICIPATES IN THE ADULT CAREER PATHWAY CHALLENGE?
There are multiple stakeholders within a community that are passionate about solving workforce and education issues, and the Minds that Move Us initiative engages a wide range of public/private partners to collaborate around any given challenge including:
To download an application or for more details go to: MindsthatMoveUs.org
ADULT CAREER PATHWAY CHALLENGE KEY DATES:
6/8/18 Webinar
6/29/18Application Deadline
Week of July 16thWinners Notified
Week of July 23rd Submit Travel Plans
Week of August 6thDesign Camp
HOW DO I LEARN MORE ABOUT THE CHALLENGES? To download an application or for more details go to
MindsthatMoveUs.org
TAKE YOUR COMMUNITIES TO NEW HEIGHTSEngage – Educate – Excel
Educators(Postsecondary, adult)
Governmental Agencies
Business & Industry
Workforce Development
Boards
AdultStudents
Community-Based
Organizations