Co-Designing ALISS University of Edinburgh Business School: 11.05.17 Stephen Plunkett: ALISS Partnership and Development Manager
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Co-Designing ALISSUniversity of Edinburgh Business School: 11.05.17
Stephen Plunkett: ALISS Partnership and Development Manager
Our Co-design history
What we do
ALISS helps people find and share information about community assets, services and resources that support health and wellbeing
What we are
A service with digital ‘touch points’ that supports, enables and relies upon co-production involving ‘people’, professions, communities and organisations.
The ALISS service
COPE: Create once, publish everywhere!
Co-designing ALISS: In the beginning…..
Collaborative co-design process facilitated by Snook and Glasgow School of Art involving:
People living with long-term conditions
Providers of information
We knew we had something…but we didn’t know exactly what…
Validation
Co-design helps to validate our operational approach: can you be co-produced if you’re not co-designed?
It helps us evaluate and understand impact
Dimensions of ALISS ‘Value’
Meet the social or economic needs of citizens/communities
Improve the quality of their life experience
Create capacity for citizens/communities to change in the future
Make Scotland a ‘’better’ society
Increased knowledge about, and access to, services
Supports better self management; prevention
Control of knowledge / information production; Asset based community development
Value for money (COPE), reveals ‘hidden’ social capital; responsive commissioning
Co-design enablers
• (Proper) Agile development
• Robust communication, connectivity and the ‘build environments’
• Hack’s and ‘expert’ input
• Salutogenesis – promotes ‘agency’
Co-design and coproduction? Yes Please!
A new National Service
Directory
Co-design: The hard stuff
• Nothing remains static
• Co-design doesn’t mean that everything will right; but probably more right than wrong!
• The co-design approach can support improvement and ‘refinement’
Challenges in our co-design process
• Co-design and simplification
• Technical debt and potentially longer development time
• Prioritisation
• Saying no, and sometimes yes!
Negotiation between value bases
What can you do now?
Sign up as a user on our Beta site: https://beta.aliss.org/
Add local resources and services
Feedback your experience
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