CO-ACTIVE COACHING Leading via Powerful Questions @CohenTomer guided by Prof. CAROLE RO Stanford Graduate School of
Co-Active Coaching: Leading Through Powerful Questions
Aug 11, 2014
Ever left a meeting disappointed and frustrated, feeling you could have managed it much better? Do you wonder what it takes to master difficult conversations? This session will teach you the most powerful, yet underutilized, management styles required to become a successful leader. In this workshop you will learn and practice world-class strategies and tools on how to use coaching concepts, such as powerful questions and listening, to achieve professional growth. You will experience first hand what it means to be a coach (as well as a coachee). These skills can't be learned from books or influencers posts. This is a unique opportunity to challenge yourself, practice, and get feedback in a risk-free environment. Go beyond your comfort zone.
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CO-ACTIVE COACHINGLeading via Powerful Questions
@CohenTomer guided by Prof. CAROLE ROBINStanford Graduate School of Business
INTRODUCTIONGoleman’s leadership golf “clubs”
But first…
COERCIVEAUTHORATIVE
AFFILIATIVE
DEMOCRATICPACESETTING
COACHING ACTIVE LISTENINGPOWERFUL QUESTIONS
@CohenTomer guided by Prof. CAROLE ROBIN
EXPLORE, DON’T TELLEXPERTADVISOR
MENTORCOACH
know/tellexplore/ask
Inform, prescribecatalyze, reframe,
develop, release
right answersrange of choices
shorter termlonger term
one directionalco-constructed@CohenTomer guided by Prof. CAROLE
ROBIN
PROCESSCONSULTANT
Identify what is foremost
Explore in greater depth
Help surface assumptions/make sense/generate options
Determine next steps
Learning RelationshipActive Listening True InquiryPowerful QuestionsEmpathyConstructive Feedback
CORE COMPETENCIES
@CohenTomer guided by Prof. CAROLE ROBIN
LISTENING AS FOUNDATION
@CohenTomer guided by Prof. CAROLE ROBIN
LISTENING - LEVELING UP
LEVEL 1How am I doing?Contact without connection
LEVEL 2Focus on the otherFeelings and what’s not said
LEVEL 3Level 2 +Intuitions and hunches
@CohenTomer guided by Prof. CAROLE ROBIN
PRACTICE (NOT) LISTENINGLEVEL 1How am I doing?Mind-chatter unleashed
Story teller: Describe a trip you took recently. What went well? What didn’t?
Listener: listen to the words and only think about your own experiences. Frequently comment to offer opinion without filtering
ACTIVITY (3’)
@CohenTomer guided by Prof. CAROLE ROBIN
SAME SAME BUT DIFFERENT
@CohenTomer guided by Prof. CAROLE ROBIN
Joe: The new house is a mess. I’ve got boxes everywhere. I can hardly get from the front door to the bathroom – and I’ve got the biggest proposal of my career to finish by Friday.
LEVEL I DIALOUGE
Source: Co-Active Coaching by Whitworth, Kimsey-House, Kimsey-House, Sandahl
SAME SAME BUT DIFFERENT
@CohenTomer guided by Prof. CAROLE ROBIN
Joe: The new house is a mess. I’ve got boxes everywhere. I can hardly get from the front door to the bathroom – and I’ve got the biggest proposal of my career to finish by Friday.
LEVEL II DIALOUGE
Source: Co-Active Coaching by Whitworth, Kimsey-House, Kimsey-House, Sandahl
POWERFUL QUESTIONS
TRUE INQUIRY
@CohenTomer guided by Prof. CAROLE ROBIN
WHY IS NOT POWERFUL.LIMITING QUESTIONSDrive toward a
conclusionClose-endedBegin with “Why”Leading or
statements in question form
ENABLING QUESTIONSOpen-endedClarifyThought-provoking
and shortDiscovery and
meaning
@CohenTomer guided by Prof. CAROLE ROBIN
APPLY STRUCTURE
Clarifying
Divergent
Convergent
What do you mean?
Can you say more?
What is an example?
What is the action plan?
What will you have to do to get it done?
What support do you need to finish it?
What are your other options?
What are possible solutions?
What do you think that means?
@CohenTomer guided by Prof. CAROLE ROBIN
PRACTICE IS THE KEY
Topic: Determined by coacheeCoachee, Coach, Observer10’ coaching, 7’ debrief
TRIO ACTIVITYWhat listening behaviors did you observe? Did the coach: Listen at Level II?
Leave enough “white space”?
Reflect back feelings?What inquiry skills did you observe? Did the coach:
Demo curiosity? Use productive questions?
Use limiting questions?
OBSERVER NOTES:
@CohenTomer guided by Prof. CAROLE ROBIN
EXPERENTIAL LEARNING
Act
Assess/Reflect
Apply
Conceptualize
@CohenTomer guided by Prof. CAROLE ROBIN
THANK YOU
@CohenTomer guided by Prof. CAROLE ROBINStanford Graduate School of Business
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