Creating Value Through Leadership in the Independent Care Sector
CNO Summit 2015 - Creating Value Through Leadership in the Independent Care Sector, Angela Bradford
Apr 15, 2017
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Creating Value Through Leadership
in the Independent Care Sector
Angela Bradford
Commissioning and
Healthy Lifestyle Director
The ExtraCare
Charitable Trust
Who is ExtraCare?
Pioneer of ‘Extra Care’
Housing Model
Leader in retirement villages
31 current locations
3,000 volunteers
4,400 residents
Benefit of Independent status
Older People are a Problem!
Positive
vision of
ageing
1. Listen to Residents
They bring our
communities to life
High
quality
design
and
facilities
People make
communities
Residents Lead the Way
2. The Right Team
Makes all the difference
Key factors
Resident involvement
Major investment in training
and development
Extra-insight cultural induction
3. Be Bold
Risk is necessary
Mix of ages from 55 – 105
Mix of tenure; for sale / shared
ownership / rent
Range of health and frailty
status
Diverse communities add value
Be Willing to
Innovate
Challenging Perceptions
4. Well-being is Holistic
It’s our overall goal
Our Integrated Approach
Integral
well-
being
service
Keele University Research
“A living environment like that
evolving at Berryhill Village appears
to engender quite dramatic
improvements in people’s well-being
and perceptions of their own health.”
Aston University Research
4 Key Factors
1. Listen to Residents
2. The Right Team
3. Be Bold
4. Well-being is Holistic
Brian Hobbs
Resident of
Shenley Wood Village,
Milton Keynes
Related Documents
