CM WINDOW HARYANA DC ONLINE... · C.M. Greivances Cell 5 PENDING OVERDUE-WISE Sr No. DC'S District wise Total Receipt Overdue in DC's offices 1 Bhiwani 3058 483 2 Karnal 2954 418

ONLINE GRIEVANCES REDRESSAL SYSTEM

08.04.2016 (DCs)

CM WINDOW

HARYANA

2 C.M. Grievance's Cell

C.M. Greivances Cell 3


RECEIPTWISE AS ON: 06.04.2016

Deputy Commissioner's Total Receipt Overdue In-Action Disposed ATR Sent Sought

Clarification

Panipat 4457 144 149 4095 204 75

Sirsa 3345 321 470 2836 33 92

Bhiwani 3058 483 559 2401 60 186

Karnal 2954 418 462 2438 49 139

Rewari 2928 261 363 2436 121 54

Narnaul 2785 154 216 2328 241 81

Kaithal 2501 138 214 2111 155 46

Jind 2306 210 237 1843 222 72

Hisar 2250 283 379 1719 144 98

Kurukshetra 2222 281 326 1860 35 69

Sonepat 2190 400 438 1610 142 84

Yamuna Nagar 2074 152 200 1661 198 93

Rohtak 2068 222 268 1688 109 76

Ambala 1961 237 347 1567 39 74

Palwal 1807 384 453 1213 141 79

Faridabad 1645 318 383 1116 145 113

Jhajjar 1608 338 410 1155 42 124

Fatehabad 1381 235 278 1088 15 55

Gurgaon 1354 291 353 866 135 90

Nuh 1049 251 300 731 16 34

Panchkula 604 93 112 481 9 36


PENDING OVERDUE-WISE Sr No. DC'S District wise Total Receipt Overdue in DC's offices

1 Bhiwani 3058 483

2 Karnal 2954 418

3 Sonepat 2190 400

4 Palwal 1807 384

5 Jhajjar 1608 338

6 Sirsa 3345 321

7 Faridabad 1645 318

8 Gurgaon 1354 291

9 Hisar 2250 283

10 Kurukshetra 2222 281

11 Rewari 2928 261

12 Nuh 1049 251

13 Ambala 1961 237

14 Fatehabad 1381 235

15 Rohtak 2068 222

16 Jind 2306 210

17 Narnaul 2785 154

18 Yamuna Nagar 2074 152

19 Panipat 4457 144

20 Kaithal 2501 138

21 Panchkula 604 93


Sr No. DC'S District wise Total Receipt Overdue in DC's offices %age on 5.4.2016 % age on 5.3.2016

1 Nuh 1049 251 24 23

2 Gurgaon 1354 291 21 21

3 Palwal 1807 384 21 25

4 Jhajjar 1608 338 21 20

5 Faridabad 1645 318 19 11

6 Sonepat 2190 400 18 19

7 Fatehabad 1381 235 17 19

8 Bhiwani 3058 483 16 19

9 Panchkula 604 93 15 18

10 Karnal 2954 418 14 18

11 Kurukshetra 2222 281 13 14

12 Hisar 2250 283 13 15

13 Ambala 1961 237 12 13

14 Rohtak 2068 222 11 17

15 Sirsa 3345 321 10 9

16 Jind 2306 210 9 14

17 Rewari 2928 261 9 12

18 Yamuna Nagar 2074 152 7 7

19 Narnaul 2785 154 6 7

20 Kaithal 2501 138 6 9

21 Panipat 4457 144 3 5

PENDING OVERDUE %wise


Deputy Commissioners Total ATR received Sought Clarification %age as on 05.04.16

Bhiwani 246 186 76

Karnal 188 139 74

Jhajjar 166 124 75

Faridabad 258 113 44

Hisar 242 98 40

Yamuna Nagar 291 93 32

Sirsa 125 92 74

Gurgaon 225 90 40

Sonepat 226 84 37

Narnaul 322 81 25

Palwal 220 79 36

Rohtak 185 76 41

Panipat 279 75 27

Ambala 113 74 65

Jind 294 72 24

Kurukshetra 104 69 66

Fatehabad 70 55 79

Rewari 175 54 31

Kaithal 201 46 23

Panchkula 45 36 80

Nuh 50 34 68

CLARIFICATION SOUGHT BY C.M. OFFICE


CLARIFICATION % WISE Sr No. DC's District wise ATR Received Sought Clarification %age as on 05.04.16 %age as on 05.03.16

1 Panchkula 45 36 80 75

2 Fatehabad 70 55 79 77

3 Bhiwani 246 186 76 58

4 Jhajjar 166 124 75 32

5 Karnal 188 139 74 68

6 Sirsa 125 92 74 41

7 Nuh 50 34 68 41

8 Kurukshetra 104 69 66 79

9 Ambala 113 74 65 74

10 Faridabad 258 113 44 16

11 Rohtak 185 76 41 36

12 Hisar 242 98 40 41

13 Gurgaon 225 90 40 40

14 Sonepat 226 84 37 29

15 Palwal 220 79 36 39

16 Yamuna Nagar 291 93 32 10

17 Rewari 175 54 31 15

18 Panipat 279 75 27 14

19 Narnaul 322 81 25 18

20 Jind 294 72 24 36

21 Kaithal 201 46 23 55


DEPUTY COMMISSIONERS Pending for Marking by Subordinate

Faridabad 23

Panipat 14

Yamuna Nagar 10

Jind 9

Fatehabad 8

Karnal 8

Nuh 8

Ambala 5

Panchkula 4

Bhiwani 3

Kaithal 2

Kurukshetra 2

Palwal 2

Hisar 1

Narnaul 1

Rohtak 1

PENDING FOR SUBORIDNATE MARKING


Deputy Commissioners Grievances pending

Bhiwani 7

Jhajjar 4

Kaithal 3

Jind 2

Palwal 2

Panipat 2

Karnal 1

Rewari 1

GRIEVANCES REGISTERED IN 2014


GRIEVANCES REGISTERED IN 2015 Deputy commissioner's office Grievances Pending

Bhiwani 136

Karnal 131

Sonepat 104

Fatehabad 103

Rewari 70

Jhajjar 60

Panipat 59

Rohtak 57

Ambala 52

Nuh 50

Kurukshetra 46

Kaithal 46

Palwal 44

Hisar 42

Gurgaon 36

Jind 34

Sirsa 33

Faridabad 23

Panchkula 12

Yamuna Nagar 7

Narnaul 6


Ambala 2015/49427, 2015/34632, 2015/82602, 2015/51203, 2015/04606

Bhiwani

2015/98871, 2015/10454, 2015/06032

Mewat

2015/10845, 2015/08048, 2015/24422, 2015/18473, 2015/19540

Faridabad

2015/014035

Fatehabad

2014/02247, 2015/04544, 2014/01800, 2015/104224, 2015/17957

Palwal

2015/08055, 2015/08168, 2015/05872, 2015/05375, 2014/00527

Gurgaon

2015/04806, 2015/40556, 2015/41121, 2015/11779, 2014/03303, 2015/16430,

2015/28720, 2015/10112

Sonepat

2015/08855, 2015/05313

Sirsa

2015/24215, 2015/18476, 2015/01921, 2015/49810, 2015/31204

Rohtak

2015/06745

PENDING GREIVANCES SHOWN IN PREVIOUS PPT’S


Rewari

2015/06098, 2015/09033, 2015/60636, 2015/60630, 2015/56278

Panipat

2015/19235

Panchkula

2015/30228

Kurushetra

2014/03454, 2015/05275, 2015/03805

Karnal

2015/11671, 2015/09844, 2015/03514, 2015/67079, 2015/26250, 2015/29012,

2015/08093

Kaithal

2015/24709, 2015/32654

Jind

2015/21079, 2015/21091, 2015/28631, 2015/01676, 2015/25581

Hisar

2015/00192, 2015/15694

Jhajjar

2014/01111, 2015/27341

Brief

On the qualitative defects in the ATRs being received from different departments.

Now that majority of the ATRs are being received within the stipulated time frame, another problem regarding qualitative aspect of the action taken is a cause of concerned. By seeing the various reports being submitted the defects in the ATR received can be categorized (even though not exhaustively) into nine categories briefed.

14 C.M. Greivances Cell

CATEGORIES OF DEFECTS IN ATR’S RECEIVED

• Disposal on Interim reply. • Incomplete and vague replies. • Disposed off citing non availability of record or persons

or officers or complainant or the delinquent. • Non joining of the complainant • No action even then disposed off. • Wrong attachments / incorrect details or attachments /

Absence of attachments mentioned to or referred to in the reply.

• Delinquent found guilty yet no action. • Overdue without any reason. • Enquiry marked to the same official against whom the

complaint was made.



22060/2015 Ambala Sarpanch was held guilty on 24.03.2015 but no action taken against delinquent sarpanch.


57723/2015 Ambala 3 notices have issued against the delinquent for namesake only. Pending since may 2015


06032/2015 Bhiwani This grievance was dispose of on the pretext that the same has forwarded to bdo concerned thereafter no progress. Pending since jaunary 2015.


13034/2015 Bhiwani Complaint of drinkable water. Pending with the DC since feb-2015. not even marked to the subordinates or department concerned.


22444/2015 Faridabad Pending since Feb 2015 a reply was received in feb 2016 that too interim nature.


84286/2015 Faridabad Complaint of theft of diesel from government vehicles. Pending since july 2015.


17957/2015 Fatehabad Street light scam. No proper action till date enquiry got conducted and the sarpanch and panchayat smiti sadsya were held guilty.


103363/2015 Gurgaon The complainant sought certified copy of a certain document. Pending since oct 2015


59848/2015 Gurgaon Water issue in some village. Interim reply. No action taken even after repeated reminders.


24116/2015 Gurgaon Pending since feb 2015. encroachment on panchayat land.


Hisar 09116, 36192, 52576, 115767 of 2015 and 004328/2016 This is pending since jan 2015. And MC concerned failed to get police help till date.


82066/2015 Hisar Interim reply. Pending since august 2015. Not even signed by official concerned.


09201/2015 Jhajjar Report dated 05.02.2015 itself suggest that runnel has been encroached. But till date nothing has been done to remove the same


04417/2015 Jhajjar Encroachment matter pending since January 2015


04403/2015 Jind Complain of synthetic milk.


04489/2015 Kaithal Repair of street.


07727/2015 Kaithal Interim reply. Complaint of Kanungo pending since January 2015.


01849/2014 karnal Subsidy not paid.


114844/2015 Karnal Complaint of pollution. The pollution control board suggested the DC to take action u/s 133 crpc. No action thereafter.


103897/2015 Karnal Unsigned.


05278/2015 Kurukshetra Non Payment of wages MANREGA


Report dated 15.07.2014 prior to commencement of CM window.

10605/2015 Kurukshetra Reply was sent after a year that too interim in nature.


75693/2015 Kurukshetra Pending without any reason.


Mahindergarh 12703/2015 Complaint of encroachment. We received 5 replies but all are interim in nature.


002625/2016 FAKE REPORT Mahendergarh


23379/2015 mahendergarh BDPO asked 1 month time to resolve the issue. But no progress till date.


05872/2015 Pending without any reason SINCE JANUARY.


01955/2014 Palwal Pending since dec 2014


100468/2015 Panchkula Interim reply Most of the replies sent by DC office Panchkula are interim nature.


02038/2015 Panipat Most of replies of MC panipat are interim in nature


02454/2015 Panipat Similar reply.n


56074/2015 Shown in previous meeting. Still interim reply is being sent.


26577/2015 Rewari. No action till date.


19258/2015 Complaint against the sarpanch. Till date no action has been taken. And no reply has been sent even after repeated clarifications.


Rewari


00368/2014 Rewari

Illegal possession. Complainant is a sarpanch. Sent 4 replies all are interim.


60300/2015 Rohtak Interim reply after 10 months.


21791/2015 Rohtak Encroachment on choupal.


02846/2014 On 28.01,2015 the DDPO asked for a months to complete the inquiry but no progress till date.


30784/2015 SIrsa Interim reply.


03238/2015 sirsa Sarpanch was found guilty of embezzlement no criminal action against the sarpanch. Not even signed by DDPO.


05369/2015 Sonipat Pending since January illegal removal of shops by HUDA


22014/2015 Pending since Feb. 2015. Correction of name in pension list.

Thanks


CM WINDOW HARYANA DC ONLINE... · C.M. Greivances Cell 5 PENDING OVERDUE-WISE Sr No. DC'S District wise Total Receipt Overdue in DC's offices 1 Bhiwani 3058 483 2 Karnal 2954 418

Documents