Cloud Storage Service - Business NETVIGATOR - Customer Portal

Cloud Storage Service

User Guide(Web Interface, Android App)

Table of Content

System Requirements ............................................................................................................................ 4

1.1Web Browser ............................................................................................................................. 4

1.2Mobile Apps .............................................................................................................................. 4

Accessing Cloud Storage using a Web Browser ................................................................................... 4

The Web Home Screen .......................................................................................................................... 7

1.3The Directory Pane .................................................................................................................... 7

1.4The File Sorting ......................................................................................................................... 7

1.5The Folder Navigation ............................................................................................................... 8

The Web File and Folder Management ................................................................................................. 9

1.6Creating a New Folder .............................................................................................................. 9

1.7File Uploading ......................................................................................................................... 10

1.8File and Folder Downloading .................................................................................................. 12

1.9File and Folder Renaming ....................................................................................................... 12

1.10File and Folder Copying and Moving ................................................................................... 13

1.11File and Folder Deletion ........................................................................................................ 14

1.12File and Folder Properties Viewing ....................................................................................... 15

1.13File Searching ........................................................................................................................ 15

1.14Online Picture Viewing ......................................................................................................... 16

1.15Online Music Listening ......................................................................................................... 17

1.16Online Video Playback .......................................................................................................... 18

Access Record ..................................................................................................................................... 20

1.17View the Access Record ........................................................................................................ 20

Accessing Cloud Storage using Android application .......................................................................... 22

Home Screen on Android App ............................................................................................................ 26

1.18The Category Pane ................................................................................................................ 26

1.19The Directory Pane ................................................................................................................ 27

1.20The Folder Navigation ........................................................................................................... 27

File and Folder Management on Android App ................................................................................... 27

1.21Creating a New Folder .......................................................................................................... 27

1.22File Uploading ....................................................................................................................... 27

1.23File Downloading .................................................................................................................. 29

1.24File and Folder Deletion ........................................................................................................ 30

1.25File Properties Viewing ......................................................................................................... 31

1.26File and Folder Searching ...................................................................................................... 31

1.27Online Picture Viewing ......................................................................................................... 32

Cloud Storage Service – User Guide Page 2 of 37Version 1.0

1.28Online Music Listening ......................................................................................................... 33

1.29Online Video Playback .......................................................................................................... 34

Settings on Android App ..................................................................................................................... 35

1.30Logout from Cloud Storage ................................................................................................... 36


System Requirements

Various user interface access means, i.e. web browser, mobile apps, and PC client program, are

supported for using the Cloud Storage service. The current version of this document describes how to

use the Cloud Storage service over web interface and Android application. The following are the

minimum system requirements for different access means:

1.1 Web Browser

● MS Internet Explorer 7 or newer

● Firefox 11 or newer

● Chrome 11 or newer

1.2 Mobile Apps

● Android OS 2.1 or newer

Accessing Cloud Storage using a Web Browser

To use Cloud Storage using a web browser, follow the procedure below to access to the Business

Netvigator Customer Portal, and logon to the service:

Step 1: Open a web browser, e.g. Internet Explorer.

Step 2: Type in http://www.biznetvigator.com in the URL address to access to Business

Netvigator Customer Portal.

Step 3: At the [Customer Login] section, type your email address in [Username] input box

Step 4: Type your password in the [Password] input box.

Step 5: Click the [Login] button.


If login succeed, the following Business Netvigator Service Portal page will be shown:

Step 6: Select [My Toolbox] -> [Cloud Storage] from the top menu bar, the Cloud Storage home

screen similar to the one below will be shown:



The Web Home Screen

The Home screen is mainly comprised of 8 sections:

(1) View Pane (switch between Cloud Storage tab and Record tab)

(2) Usage Pane (showing the total and current usage size)

(3) Global Command Pane (commands apply to current folder path)

(4) Directory Pane (showing the current path folder and file list)

(5) Properties Pane (showing the selected folder/file properties)

(6) Operation Command Pane (commands apply to current selected files/folders)

(7) Search Pane (input file for searching)

(8) Language Pane (switch between available user interface languages)

1.3 The Directory Pane

The Directory Pane provides an overview of the directory hierarchy of your Cloud Storage, and gives

a quick access to any particular Folder and file directly.

1.4 The File Sorting


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Simply click to the [Name] or [File Size] or [Last Modified] bar at top of the Directory Pane to change

the sorting of the file/folder list.

1.5 The Folder Navigation

Single click to the folder name will goes into the folder, clicking the [Parent Folder] at top of the file list

will goes back to previous folder level. The top row in the Directory Pane is showing the current path

of the Cloud Storage.


The Web File and Folder Management

Staying at the Web interface Home screen (and stick on [Cloud Storage] tab of the View Pane), you

can manage your folders and files easily with the following functions provided to you - Creating New

Folder, File Uploading, File/Folder Downloading, File/Folder Renaming, File/Folder

Copying/Moving/Deletion, Properties Viewing, File Searching, and Media File Playback.

The following details the procedure on how to perform the mentioned functions above:

1.6 Creating a New Folder

Step 1: Navigate to the folder path under which you would like to create the new folder. On the

Global Command Pane, click the [New Folder] button.

Step 2: A New Folder prompt will appear. Type in the name of the new folder and click the [New

Folder] button.

Step 3: The new folder will appear in your desire location. Please note it is not allow to use some

symbols inside folder name otherwise you will see below error prompt.

Top of the Directory Pane is indicating the current folder path. Folder and files are indicated using

different icons as shown below.


1.7 File Uploading

Step 1: Navigate to the folder under which you would like to have the file uploaded to. On the Global

Command Pane, click the [Upload] button.

Step 2: An upload prompt will appear. Click the [Add File] button to select the file you would like to

upload.

Step 3: A select file prompt will appear. Click the file (or hold down the Ctrl key on your keyboard and

then click multiple files), and then click the [Open] button. The selected file will appear in the

file list below.


Step 4: Once all the files selected, click the [Upload] button to starting the actual file uploading.

Depending on the size of the selected file(s) and your available bandwidth, the uploading

process might take a little while.


Step 5 The new uploaded file(s) will appear in your desire location.

1.8 File and Folder Downloading

Step 1: Locate and select desired folder(s) or file(s) in the Directory Pane by ticking the check box

associated with the folder(s) or file(s).

Step 2: On the Operation Command Pane, click the [Download] button to start download.

Step 3: A message dialog will be shown to prompt for file saving location. Select your desire location

where you would like the downloaded file to be saved to.

Notes: If multiple files or a folder is chosen for download, the files or the folder will be zipped into a

single file for easy downloading.

1.9 File and Folder Renaming

Step 1: Select the folder or file you would like to rename by ticking the check box associated with it.

(Only a single folder or file can be renamed at a time)


Step 2: On the Operation Command Pane, click the [Rename] button to bring up an input prompt.

Step 3: Type in the new name you wish to rename the selected folder/file to, and then click [Rename]

button to proceed rename. The file (or folder) will be renamed to newly assigned name.

1.10 File and Folder Copying and Moving

Step 1: Select the file(s)/folder(s) you would like to copy or move by ticking the check box associated

with the folder(s) or file(s).

Step 2: On the Operation Command Pane, click the [Move To] button to bring up an input prompt

(click [Copy to] button if wish to duplicate the file/folder at another path), click the expand (+)

button and see the directory structure, click the destination path folder to make it turn Red

color.


Step 3: Click [Move to] button to proceed move. (Should be [Copy to] button for copy case) The

select file/folder will be moved (or copied) to the destination path.

Note. If the Destination is the same as the source, i.e. where the folder(s) or file(s) were originally

located, the newly duplicated folder(s) or file(s) will be given a new file name instead of the

original name. It is assigned with a serial number appended to its original name, e.g.

memo(2).doc will be assigned for memo.doc

1.11 File and Folder Deletion

Step 1: Select the file(s)/folder(s) you would like to delete by ticking the check box associated with the

folder(s) or file(s).

Step 2: On the Operation Command Pane, click the [Delete] button to bring up a confirmation prompt,

click the [Delete] button on the prompt to proceed deletion.


Note: There is no Trash Folder in current Cloud Storage service, so deletion of a file/folder is

permanent and undelete is not possible.

1.12 File and Folder Properties Viewing

To examine a file/folder’s properties, i.e. file/folder size, last modified date/time, full filename, etc.

Step 1: Select the folder or file you would like to view by ticking the check box associated with the

folder or file, the corresponding properties are displayed at the Properties Pane.

1.13 File Searching

To locate folders/files with a given folder/file name pattern.

Step 1: On the Search Pane, input the search key of your target filename, click the button. The

search result is displayed in the Directory Pane.


1.14 Online Picture Viewing

The picture files can be viewed online without downloading to user’s local hard disk drive. Although

the viewing is in a scale down resolution, it will save your time for download it if you just want to take a

casual view of it.

Step 1: Select the picture file you would like to view by ticking the check box associated with the

picture file, the corresponding properties and thumbnail are displayed at the Properties Pane.

Click the picture thumbnail at the Properties Pane to start the online viewing.


Clicking anywhere on the picture will close it.

1.15 Online Music Listening

The music files can be played back online without downloading to user’s local hard disk drive.

Step 1: Select the music file you would like to listen by ticking the check box associated with the

music file, the corresponding properties are displayed at the Properties Pane. Click the music

icon on the Properties Pane to start the online playback.


User may adjust the volume, pause/play, select point of listen to, zoom to full screen using the

controls on the player. Clicking [x] button on the player will close it.

1.16 Online Video Playback

The video files can be played back online without downloading to user’s local hard disk drive.

However, a newly uploaded video file has to go through a video transcoding period which around 1/3

of your original video length (this time is subject to degree of busy on the transcoding server), you can

stream play your video any time after this period.

Step 1: Select the video file you would like to play by ticking the check box associated with the video

file, the corresponding properties and thumbnail are displayed at the Properties Pane. Click

the thumbnail on the Properties Pane to start the online playback.


User may adjust the volume, pause/play, select point of play, zoom to full screen using the controls on

the player. Clicking [x] button on the player will close it.

Formats supported: 3GP,AVI,FLV,M4V,MOV,MP4,MPG,MPEG,RM,RV,RMVB,VOB,WMV,M2TS,MTS,TS,MKV


Access Record

The user can access the Cloud Storage service via Web interface, Mobile App, PC client, each access

is logged to a history file, this log can be review over web interface. User can see who at what time

and via which channel and what action is done by checking this history record.

1.17 View the Access Record

Click the [Record] button on the View Pane. The below screen will be displayed for further input of

filtering criteria, e.g. Access channel, Action done, date period.

Once the criteria are selected, click the [Submit] button to list the access history.



Accessing Cloud Storage using Android application

User should able to find the PCCW Cloud Storage application on Google Play and install it easily.

(However, during the initial launch this application is not yet listed in Google Play, so user has to

obtain it via special channel and install the APK manually)

Once the application is installed, click on the [Menu] icon on the Android desktop brings up the main

application menu, click the [Cloud Storage] application icon to launch it.

The application starts on the system language you currently using (support either English,

Simp.Chinese, Trad.Chinese only).


Input your advanced email as login name and advanced email password as could storage password,

and then click [Login] button to proceed.

You may receive a caution message that reminds you about cellular operator may charge you data

usage fee when you are connecting over mobile data network (either over 4G, 3G, 2G cellular

network) instead of WiFi.



For first time use, user has to agree on the End User License Agreement (EULA) of the Cloud

Storage, read through and understand the details in the EULA and click [Accept] button to proceed.


Home Screen on Android App

The Home screen is mainly comprised of 8 sections:

(1) Category Pane (switch between file categories)

(2) Current Path Row (showing the current folder path)

(3) Directory Pane (showing the current path folder and file list)

(4) Menu Button (depends on Android version, some have fixed menu button instead of softkey)

1.18 The Category Pane

There are 5 buttons on the Category Pane for user to select the filtered file categories to display on

the Directory Pane. [Files] and [Docs] category will have the files organized in physical folder/file

style, user can view their current path on Current Path Row. [Photos], [Music] and [Video] category

will have all corresponding media files organized in single list style regardless of their physical folders.


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1.19 The Directory Pane

The folder and file list is showing under the Directory Pane, user can drag to scroll the file list as in

any other Android applications. There is no option for changing the file sorting in Android application.

1.20 The Folder Navigation

For folder navigation under [Files] and [Docs] category, click the target folder name will goes into the

folder, clicking the [Back] button at bottom of the screen will goes back to previous folder level. The

current folder path is showing at the top row in the Directory Pane. There is no fast key to jump back

to root folder, user has to press [Back] button until root folder is reached. Press of [Back] button at

root folder will bring up to “exit application” dialog box.

Note: there is no folder navigation under [Photos], [Music] and [Video] category since all media files in

all folders are shown in single list style.

File and Folder Management on Android App

Using the Android app, you may manipulate your cloud files like uploading and downloading, delete,

viewing properties, file searching, stream play media file, etc.

However, file/folder rename/copy/move and automatic file/folder synchronization feature is not yet

available in this version of Android app.

The following details the procedure on how to perform the mentioned functions above:

1.21 Creating a New Folder

Creating a new folder is not a standalone function on Android app. It allows you to create a new

folder during the procedure of doing a new file upload.

1.22 File Uploading

Step 1: Navigate to the folder under which you would like to have the file uploaded to. Press the

[Menu] button, click the [Upload] option.


Step 2: Depends on device settings, there may be multiple app you may use for selecting your file, so

select the target file management app, select the target file for upload on the file management

app. (Note: only single file is allowed)

Step 3: After target file is selected, you have to click [Choose] button to select your destination path

on the Cloud. Click right side [>] arrow button will navigate into the folder, click the folder

name will highlight the folder for selection, you may create a new folder by clicking [Create

Folder] button. Once the cloud path is fixed, click the [Done] button to go back to ready for

upload screen.


Step 4: Once the cloud path is fixed, click the [Upload now] button to starting the actual file uploading.

Depending on the size of the selected file(s) and your available bandwidth, the uploading

process might take a little while.

Step 5 The new uploaded file(s) will appear in your desire location.

1.23 File Downloading

Step 1: Navigate to the target folder in the Directory Pane, press and hold the destination file, an

options menu will pop up. (Press and hold a folder will get only Open and Delete option)


Step 2: click the [Download] button to start download. The downloaded file is actually saved in your

local SD card folder /sdcard/bbi_download so you can view this folder content using any other

applications.

Notes: Not support multiple files or a folder download in Android app.

1.24 File and Folder Deletion

Step 1: Navigate to the target folder in the Directory Pane, press and hold the destination file/folder,

an options menu will pop up. (Press and hold a folder will get only Open and Delete option)

Step 2: click the [Delete] button to delete the selected file/folder on Cloud Storage. The downloaded

file is actually saved in your local SD card folder /sdcard/bbi_download so you can view this

folder content using any other applications.

Notes: This deletion of Cloud file does not affect your downloaded local SD card copy, it still exists.

There is no Trash Folder in current Cloud Storage service, so deletion of a file/folder on Cloud

Storage is permanent and undelete is not possible.


1.25 File Properties Viewing

To examine a file’s properties, i.e. file size, last modified date/time, full filename, etc.

Step 1: Navigate to the target folder in the Directory Pane, press and hold the destination file, an

options menu will pop up.

Step 2: click the [File Information] button to view the file properties. Below shows the properties

screenshot example of music, video and photo (same as photo for all other file types) file.

1.26 File and Folder Searching

To locate files with a given file name pattern.

Step 1: Press the [Menu] button, click the [Search] option.


Step 1: On the search input box at the top row, input the search key of your target filename, click the

button. The search result (all condition matched files are displayed regardless of their

physical folder path).

Note: If the search key is match to a folder, all the files inside that folder are listed in the search result.

1.27 Online Picture Viewing


The picture files can be viewed online without downloading to user’s local SD card. Although the

viewing is in a scale down resolution, it will save your time and data usage for download it if you just

want to take a casual view of it.

Step 1: Click the [Photos] button on Category Pane, click the picture you want to view.

Press the [Back] key to go back.

1.28 Online Music Listening

The music files can be played back online without downloading to user’s local SD card.

Step 1: Click the [Music] button on Category Pane, click the song you want to listen to; Or you can

click the [Shuffle] button to play the song one by one in random sequence.


Under the player screen, user may adjust the volume, pause/play, previous/next, jump to point of

listen to, loop all/loop one, shuffle play using the controls on the player. Clicking [Back] button will

close it and with the stream play still going on at the background.

1.29 Online Video Playback

The video files can be played back online without downloading to user’s local SD card. However, a

newly uploaded video file has to go through a video transcoding period which around 1/3 of your

original video length (this time is subject to degree of busy on the transcoding server), you can stream

play your video any time after this period.

Step 1: Click the [Video] button on Category Pane, click the video you want to watch.


User may adjust the volume, pause/play, and jump to point of play using the controls on the player.

Clicking [Back] button will close it and stop the streaming.

Settings on Android App

To enter the settings menu of the Android app, press the [Menu] button and then click the [Options]

button, the account information and settings values are displayed.

Account information : entitlement of cloud storage size, current usage, login username

Cellular setting : streaming video quality, option for use cellular data for video/music

streaming

App UI language : user select UI language

Logout control : true logout from cloud


1.30 Logout from Cloud Storage

Normally user press the [Back] button on the device will “exit” the application without logout from the

cloud, so next time clicking the “Cloud Storage” app icon will quickly going back to the home screen

without the need for entering username and password again.

To have completely logout of the cloud, user may press the [Logout] button inside the [Options] menu,

then click [Yes] button to confirm. User has to enter the username and password again next time

entering this cloud using this app.


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