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Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013
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Page 1: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Cloud Infrastructure 101 (IaaS, HVD and Colocation)

Jason R Lambert Technical Account Manager

September 2013

Page 2: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 2

Today’s Agenda

• What is Cloud Infrastructure (IaaS, HVD, Colocation)

• Why is it important anyway?

• Who needs it?

• Who Are the vendors through Ingram Micro Cloud

• How does Ingram Micro See the Cloud?

Page 3: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 3

Ingram Micro Cloud Portfolio

Communication

and Collaboration

Business

Applications

Cloud

Management Services

RE

SE

LL

SE

RV

ICE

S

MS

P-

TO

OL

S

Infrastructure

& BDR Security

Page 4: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 4

Option 5

Communication & Collaboration [email protected]

Option 4

Infrastructure [email protected]

Option 2

Security [email protected]

Option 1

Management [email protected]

Option 3

Applications [email protected]

Cloud Specialists @ Dial 1 (800) 705-7057

Page 5: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 5

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

You can’t have all the

pretty applications

Until you pour the concrete

and lay the steel beams

Foun·da·tion

1. The lowest load-bearing part of a building.

2. A body or ground on which other parts rest or

are overlaid

The framework…

Page 6: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 6

IaaS Infrastructure as a Service

Host

IaaS will achieve a CAGR

of 41.3% though 2016, the

FASTEST GROWING area

of cloud computing - Gartner

what is it?

Traditional

Infrastructure in a

Services-Based or Utility

Model

Page 7: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 7

Cloud.Infrastructure (IaaS)

How does it work?

Infrastructure Service Provider:

Owns the equipment

Provides the service

Manages to the hypervisor

Hardware lifecycle

Provides support

Page 8: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 8

Cloud.Infrastructure (IaaS)

What are the benefits?

Elastic Computing

Fast Deployment

Scalable

Utility based pricing

Lower TCO

Managed or un-managed

Page 9: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 9

Cloud.Infrastructure (IaaS)

Who Provides it?

Page 10: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 10

Amazon Web Services (AWS)

Database Compute

Page 11: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 11

How to use AWS

Migrate existing apps &

data to the cloud

Build new apps, sites,

services & lines of

businesses

Augment On-Premises

resources with cloud

capacity

Page 12: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

130501_12 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 12

The Benefits of Cloud are only Possible in the CLOUD

Pay as you Go Lower Overall Costs

Stop Guessing Capacity

Agility / Speed / Innovation

Avoid Undifferentiated Heavy Lifting

Go Global in Minutes

✔ ✔ ✔ ✔ ✔ ✔

“Private”

Cloud X X X X X X

Page 13: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

130501_13 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 13

Compute Services

Amazon EC2 Auto Scaling Elastic Load

Balancing

Actual

EC2

Elastic Virtual servers

in the cloud

Dynamic traffic

distribution

Automated scaling

of EC2 capacity

Page 14: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 14

Networking Services

Amazon VPC: AWS DirectConnect Amazon Route 53

Availability

Zone B Availability

Zone A

Private, isolated

section of the AWS

Cloud

Private connectivity

between AWS and your

datacenter

Domain Name System

(DNS) web service.

Page 15: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 15

Storage Services

Amazon EBS

EBS

Block storage for use

with Amazon EC2

Amazon S3

Images

Videos

Files

Binaries

Snapshots

Internet scale

storage via API

AWS Storage Gateway

S3

Integrates on-premises

IT and AWS storage

Amazon Glacier

Images

Videos

Files

Binaries

Snapshots

Storage for archiving

and backup

Page 16: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 16

Application Services

Amazon CloudFront Amazon RDS Amazon

DynamoDB

distribute content

globally

Managed relational

database service Managed NoSQL

database service

DBA

Amazon

CloudSearch

Managed search

service

Page 17: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 17

Big Data Services

Amazon EMR

(Elastic Map Reduce)

Amazon Redshift AWS Data Pipeline

Hosted Hadoop

framework

Petabyte-scale data

warehouse service Move data among AWS

services and on-

premises data sources

Page 18: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 18

AWS “Hybrid” Focus: Tools to Support Hybrid IT Architectures

Active Directory

VMware Images

Network Configuration

Your Data

Your On-Premises Apps

Users & Access Rules

VM Import/Export

Your Private Network

Our Storage

Your Cloud Apps

Direct Connect VPC

IAM

Storage Gateway

Page 19: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 19

Rackspace

Page 20: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 20

Rackspace Infrastructure

Page 21: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 21

Rackspace Cloud Servers

Page 22: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 22

Managed Dedicated Servers

Page 23: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 23

Intermedia

Page 24: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 24

Intermedia

Cloud Server I • 1 vCPU

• 1 GB Memory

• 50 GB Storage

• 50 GB Bandwidth

CloudServer II • 1 vCPU

• 2 GB Memory

• 100 GB Storage

• 100 GB Bandwidth

Cloud Server III • 2 vCPUs

• 3 GB Memory

• 150 GB Storage

• 200 GB Bandwidth

Cloud Server IV • 3 vCPUs

• 4 GB Memory

• 200 GB Storage

• 300 GB Bandwidth

All Cloud Server accounts include:

99.999% SLA, firewall, VPN, public IPs, infrastructure

management, nightly backups, monitoring, Windows 2008

Enterprise OS and IIS

Available add-ons and services:

Ask about additional vCPUs, memory, storage,

extended backup, bandwidth, SQL Server and additional IPs.

Active Directory, File Server

QuickBooks, ACT! Dedicated SharePoint, MS Project

Terminal Services, SQL Server

Potential uses:

KEY SMB ELEMENTS STANDARD IN EVERY PACKAGE:

VPN • Firewall • 99.999% SLA • Fully Managed Services

Page 25: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 25

Intermedia

2

5

vs. On-Premise Servers:

Predictability, affordability and responsiveness

vs. Other Clouds:

Fixed costs, full control and pre-configured integration

• Best-of-breed components

• Enterprise-grade datacenter

• Top-tier providers

• 99.999% financially backed uptime

guarantee

• Reduce your total cost of ownership

• <White-glove onboarding and

migration>

• Eliminate CAPEX

• Dashboard offers full visibility and

control over your cloud

environment

• Flat monthly pricing makes costs

predictable

• No configuration and integration

headaches

• No need to learn unfamiliar

technologies

• Backed by the highest caliber of

technical and onboarding support

• Designed specifically for the

business needs of SMBs

Page 26: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 26

How to open a Datacenter without building one!

Page 27: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 27

CyrusOne

Page 28: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 28

CyrusOne

Standard State-of-the-Art Security Features

• Biometric and key card access

• Cameras inside and outside facilities

• No customer access to critical infrastructure

• Perimeter fencing and private entrances

• Colored coded badges • Anti-pass backdoors to

prevent tail-gating • Onsite security 24x7

Customized Security Available • Scaled to fit your needs • Private entries (available) • Laser grid • Restricted access • Slab to deck cages • Steel mesh wall lining • Steel conduit for cross-

connects • Pressure sensitive flooring

Page 29: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 29

Ingram Micro - Hardware as a Service (HaaS)

• Offers the latest technology for

your customers’ IT needs

• Bundles your existing services

for increased value

• Makes new technology affordable to

you and your end users

• Reduces costs and become more

profitable

Page 30: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 30

Ingram Micro HaaS

• 12, 24 or 36 month terms

• Ability to refresh the bundle at the end

of the lease

• Buyout options at the end of term

$1 or fair market value

• Utilizes multiple IM financial resources and

partners – they establish the financial

relationship with you, not the end user

• Risk mitigation options available

Page 31: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 31

Ingram Micro HaaS

…Agility …Bundles …Stickiness

Page 32: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 32

VMware

Page 33: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 33

VMware vCloud

Hybrid Service

VMware vSphere &

vCloud Suite

Any Application… No Changes

Software-Defined

Data Center

Your data center

Existing & New Apps

Seamless Networking

Common management

One Support call

Vmware Hybrid Cloud

Page 34: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 34

Citrix

Page 35: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 35

Citrix Desktop Virtualization Value-Add

Scalable, Multi-tenant Platform

Mixed Cloud

Support

Mixed User

Devices

Mixed

Windows

Desktops

Mixed

Platforms

Desktop Cloud

Orchestration

Reliable, Rich,

Experience

Delivery

Flexible

Desktop

Virtualization

Proven Scale

+

Page 36: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 36

Citrix

• Key Business Benefits

• Lowers barrier to entry & removes financial risk (No upfront expenditure)

• Align infrastructure costs with business demand (remove Capex expenditures)

• Gain Agility: Quickly scale up and down your infrastructure, perform POCs, etc.

• Cost effectively build a redundant CSP architecture across multiple data centers.

• Citrix on AWS Tools

• Citrix and AWS have tested XenApp and the CSP Reference Architecture

• XenApp on AWS Whitepaper is currently available as part of the CSPToolkit

• Pricing estimator available to size your requirements running in AWS

Page 37: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 37

Benefits of Hosted Virtual Desktop (HVD)

• No capital expenditure

• Available from virtually any Internet capable device

• Rapid deployment of new applications

• Highly secure HVD & Infrastructure

• Better quality at a lower cost

Page 38: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 38

Traditional Desktop TCO

Category Traditional PC

(Unmanaged)

Traditional PC

(Well Managed)

Hardware and

Maintenance

$23.17 $23.08

Software and

Maintenance

$68.33 $61.33

Facilities $5.58 $2.08

IT Operations $55.25 $40.25

Administration $17.42 $16.91

End-User Costs (Training,

Fixing, Downtime) $313.08 $132.17

Total $482.91 $275.82 Source: Gartner, Research Note # G00208726, “Desktop Total Cost of Ownership: 2012 Update”

Page 39: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 39

Use cases

Remote Office/Branch Office Mobile Users

Contractors / BYOD Business Continuity, Disaster Recovery

Windows Migration Business Process Outsource

Managing desktops and users centrally

Centrally control sensitive data

Streamline system application deployment

Enable desktop access from any device

Leverage local device resources

Deploy and manage a desktop image on employee owned assets

Centrally control desktops and data

Separation between corporate and personal desktop

Support end-users working from remote locations

Ensure desktops are available 24 x 7

Quickly provision new desktops

Reduce migration costs

Minimize application incompatibility

Extend life of existing desktop software

Reduce costs by managing desktop applications and users centrally

Centrally control sensitive data

Streamline desktop and application deployment

Page 40: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 40

dinCloud Hosted Virtual Desktop

Page 41: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 41

Business Provisioning

Page 42: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 42

Hosted Virtual Servers

Speed to market

Multiple layers of security

Control Desktops

& Backup

Page 43: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 43

dinCloud Value Proposition • Economics: Lower Cost vs. DIY Model

OpEx vs. CapEx + OpEx

No upfront Capital Requirements

Ability to leverage subscription based license pricing

Co-managed Solution (Reduced Operating Costs)

• Purpose Built VDI Infrastructure

• Approved Microsoft Solution (SPLA)

• dinStack Coalition

• dinManage Auto-Provisioning & Reporting Portal

• Proven Solution with Guaranteed Result (SLAs)

Page 44: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 44

CloudWorks

Page 45: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 45

Highly Cost effective

• Cost efficient, Highly Scalable Virtual Desktop

• Bundles (Desktop + Exchange + Office + Storage + Support)

• Hosted Servers includes vCloud Director

• Lower Storage Pricing

• Simplified Configuration Tools

Page 46: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 46

Your data is Secure

Security and Compliance Experts

Cloudworks Compliance

Capabilities:

HIPPA

SEC

FDIC

NCUA

FISMA

PCI

Sarbanes Oxley

We support them all

Page 47: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 47

CloudWorks Product Portfolio

Hosted Exchange

Virtual Desktop Fully Managed Custom Hosting

Page 48: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 48

What do We Do?

• Provide cloud alternative to on premise infrastructure solutions

• Discuss business-based use cases for IaaS

• Support IaaS configuration tools and proposal development

• Conference with your end clients as needed to win business

Ingram Micro Cloud Help Desk Partner Enablement for IaaS

About Ingram Micro Technical Support

• Proven track record averaging 4500 engineering calls per day

• Consultative solution and sales enablement approach

• 200+ technical consultants with 1000+ industry certifications

• Supports the broadest solution-set in the industry

800-445-5066

X76065

Page 49: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 49

• IM Cloud Marketplace

• Vetted, best-in-class solutions

• Pre-negotiated terms

SLAs for services

Attractive margins

• Bundled billing statement

• IM Cloud Desk

Help partners build and quote proposals

• Vendor-authorized certification training

We’ve got your BACK!

50 Vendors

170 Solutions

Page 50: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 50

Ingram Micro Cloud Portfolio

Communication

and Collaboration

Business

Applications

Cloud

Management Services

RE

SE

LL

SE

RV

ICE

S

MS

P-

TO

OL

S

Infrastructure

& BDR Security

Page 51: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 51

Option 5

Communication & Collaboration [email protected]

Option 4

Infrastructure [email protected]

Option 2

Security [email protected]

Option 1

Management [email protected]

Option 3

Applications [email protected]

Cloud Specialists @ Dial 1 (800) 705-7057

Page 52: Cloud Infrastructure 101 - Amazon S3101+Training.pdf · Cloud Infrastructure 101 (IaaS, HVD and Colocation) Jason R Lambert Technical Account Manager September 2013 . ... Amazon VPC:

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.