Cloud computing : opportunities and issues - GOVIS 22 sept 2010

GOVIS 22nd September 2010

Clifton Chan

Cloud Computing:Opportunities & Issues

CROWN COPYRIGHT ©

What is Cloud Computing?

http://www.flickr.com/photos/10657705@N003252076269

Cloud Computing Nutshell

Is a way to outsource ICT, with its own characteristics

• On-demand self-service

• Broad network access

• Resource pooling – multi-tenanted

• Rapid elasticity – scale fast

• Measured service

Entered into if the benefits outweigh the total costs and risks

Self-service ?

http://www.flickr.com/photos/sinanyuzakli/3631243681

Self-service

http://www/flickr/com/photos/tea_time/3942238453/

Broad network access

http://www.flickr.com/photos/jurvetson/916142

Resource Pooling: multi-tenanted

http://www.flickr.com/photos/kanjiroushi/2459038965

Rapid elasticity: scale fast

http://www.flickr.com/photos/jamescridland/613445810

Measured service


What ‘services’ can I ‘buy’?

http://www.flickr.com/photos/10657705@N003252076269

Cloud Services

Business Process as a Service

• E.g. HR system (legally compliant)

Software as a Service

• E.g. Email, Social networking, CRM

Platform as a Service

• E.g. Payments, web site and databases

Infrastructure as a Service

• E.g. Networks, servers and storage

Cloud Computing Recap








Electricity

www.flickr.com/photos/42198161@N02/3906862993

Electricity

Electricity Comment

On-demand self-service?

Process & connection dependent


Resource pooling

Rapid elasticity Unless you are a smelter

Measured service

Cloud (like)

Mainframe Bureaus

www.flickr.com/photos/pneumatic_transport/354459878

Mainframe Bureaus

M/F Bureaus Comment

On-demand self-service

Face-to-face engagement process

Broad network access?

Need to put the network in, or use dial-up

Resource pooling

Rapid elasticity?

Vendor needs to schedule clients

Measured service

Cloud like – just

Internet provides the network

Web 2.0 enables self-service

Types of Cloud

http://www.flickr.com/photos/10657705@N003252076269Private

Community

Public

The Nutshell (again)








Self-service


Self-service

Rapid deployment

Uncontrolled proliferation


http://www.flickr.com/photos/jurvetson/916142


i.e. the Internet

Deploy and access „anywhere‟

Totally dependent on the Internet – a best endeavours network

Another hole in your corporate perimeter

Resource pooling: multi-tenanted

http://www.flickr.com/photos/kanjiroushi/2459038965

Resource pooling: multi-tenanted

Everything hosted on the cloud

Vendor manages technology and operations

Benefit from volumes of scale

Manage service and outcomes

No customisation

Vendor dictates upgrades


http://www.flickr.com/photos/jamescridland/613445810


No need to provision for peaks

No idle assets – 100% ROI

Less reliance on CapEx

Measured service


Measured service

Pay for what you use

Pay as you go

Direct linkage between usage and cost – management tool

Smooth expenditure profile

Hard to unwind Capex-to-OpEx shift

Fad or Trend ?

“Peak of the Gartner Hype Cycle” Gartner, July 2009

And yet ...

flicker twitter TradeMe GoogleApp Eng

Amazon EC2

On-demand self-service


Resource pooling

Rapid elasticity ?

Measured service Free

Elephant in the room

http:// www.flickr.com/photos/mobilestreetlife/4179063482

Data Legal

Obligations

Data Obligations

Data is outside your corporate custodianship – maybe off-shore.

How secure is your data? – total reliance on vendor

XaaS – you may not have the right to access the underlying data

Data ownership

Can you meet all of your legal obligations ?

Legal Obligations

Large cloud computing providers are multi-nationals

What contract law applies ?

What data protection laws apply ?

What 'lord of the manor' rights exist ?

Can you meet all of your legal obligations ?

The Nutshell (again)








Discussion

[email protected]

Cloud computing : opportunities and issues - GOVIS 22 sept 2010

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