You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference. If you would like to join the teleconference, please dial 1.866.469.3239 and enter access code 669 720 923. You will be on music hold until the seminar begins. How to Measure Informal Learning and Engage Managers to Optimize On-the-Job Impact #CLOwebinar
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CLO Webinar: How to Measure Informal Learning and Engage Managers to Optimize On-the-Job Impact
Informal learning measurement (social networks, performance support, coaching) is on the rise. It is important to think about measuring this investment and comparing it against formal programs to determine its mix and place. In addition, the root cause of low learning impact is lack of manager support. This webinar will address why this happens and how to overcome it. In this webinar, you will:
1. Define informal learning and a learning taxonomy to incorporate it.
2. Discuss when and how to measure informal learning.
3. Understand the reasons for scrap learning and low manager support.
4. Discuss tools and methods to increase manager support and optimize learning impact.
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You can listen to today’s webinar using your computer’s speakers or you may dial into the teleconference.
If you would like to join the teleconference, please dial 1.866.469.3239 and enter access code 669 720 923.
You will be on music hold until the seminar begins.
How to Measure Informal Learning and Engage Managers to Optimize On-the-Job Impact
#CLOwebinar
Speaker: Jeffrey BerkChief Operating OfficerKnowledgeAdvisors, Inc.
Moderator: Daniel MargolisManaging EditorChief Learning Officer magazine
How to Measure Informal Learning and Engage Managers to Optimize On-the-Job Impact
#CLOwebinar
• Q&A
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– Type in your question in the space provided
– Click on “Send.”
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• Polling
– The poll will appear on the right side of your screen
– Select the best option for each question
– Click on “Submit”
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Frequently Asked Questions1. Will I receive a copy of the slides after the webinar?
YES
2. Will I receive a copy of the webinar recording?
YES
Please allow up to 2 business days to receive these materials
#CLOwebinar
#CLOwebinar
Daniel MargolisManaging EditorChief Learning Officer magazine
How to Measure Informal Learning and Engage Managers to Optimize On-the-Job Impact
#CLOwebinar
Jeffrey BerkChief Operating OfficerKnowledgeAdvisors, Inc.
How to Measure Informal Learning and Engage Managers to Optimize On-the-Job Impact
Those who measure $958 $168,000 $84,000 $250,000 $250,000 Those who don’t measure $1004 $68,929 $82,679 $97,917 $129,286
Overall $996 $71,042 $83,026 $109,615 $167,750
% delta ( over ) -5% 143% 6% 155% 93%
• The group measuring Informal Learning spends less per person on L&D annually.
• However, their Informal Learning spend is notably higher than the non-measurement group in most areas.
• We might conclude that measuring impact of Informal Learning enables organizations to demonstrate outcomes and justify greater allocation of L&D $ to these critical areas.
A large minority (44%) of managers have little involvement in how their employees use training on the job. Scrap learning can be reduced by getting managers involved.
Answer Sharing is to automatically route student responses to theirmanager or coach.
The learner can identify who they would like to route their responses to via an email address.
When the learner completes the evaluation for a training program, then the manager/coach then receives an email with the responses to those taggedquestions.
Program managers can enable and oversee a process over timethat facilitates the collaboration between program participant and manager.Employees are asked to enter goals. These goals are then stored and tracked for both the employee and the manager to review. Automated ‘Check-ins’ occur to facilitate feedback on goal status, the attainability of their goals, and also share possible obstacles and successes amongst learner and manager. This is done via an online portal
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