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Topic 3: Model and cultivate collaborative thinking
Research collaborative communication and learning approaches and consider appropriate strategies for your business needs, staff, work environment and available resources.
Portfolio
For a specific business or project development needs, identify:
1. three new approaches or systems you plan to implement using an inclusive approach
2. obstacles you or the team may face along the way
3. how you or the team will know when you have achieved effective results.
Resources
Collaborative communication and learning
Australian Flexible Learning FrameworkA comprehensive collection of research, case studies and resources for using contemporary learning technologies can be explored at the Framework’s website.
Action learning, Appreciative enquiry, Communities of practice, Networking, Knowledge management, Strategic managementPublications available online which explain these methodologies for professional/workplace learning. Reframing the Future
Capability Development – Frameworks and modelsA comprehensive collection of resources on professional learning frameworks and models. TAFE NSW ICVET
Designing E-learning and Your guide to Social E-learningLearning resources for teaching and learning practitioners to assist with learning design and using e-learning systems and technologies. Australian Flexible Learning Framework
Networked learningAn online course to develop knowledge and skills in using web-based technologies for learning projects. Otago Polytechnic, New Zealand
Learning CircuitsA website dedicated to workplace e-learning technologies. American Society for Training and Development
MediaWikiA Wikipedia site about this free software package (originally built for Wikipedia) now popular with educators as a system for collaboration, and storing and sharing resources.
Microsoft SharePointA Wikipedia site explaining the features and concepts of SharePoint—an application which is useful for professional communications, collaboration and sharing.
TAFE NSW ICVET In the ‘search’ function search under the terms ‘Jasinkski’ and ‘conversations’ to find the article ‘Creating a space for Learning and Innovation’ by Marie Jasinski, Director of Design Planet South Australia.
Cultivating teams and collaborative relationshipsAustralian Vocational Education and Training Research Association ‘Information literacy and TAFE: challenging librarian and teacher collaboration in the VET sector in a TAFE institute’ by Kathryn Leong, Box Hill Institute of TAFE
Australian Vocational Education and Training Research Association Clarke, K & Volkoff, V, ‘Passive, responsive or pro-active: Australian TAFE approaches to inclusiveness in VET’
Best for Business.com An action checklist for empowering staff.
TAFE NSW ICVET Read about the partnership between TAFE NSW, North Coast Institute, and Birdon Marine. In the search function type ‘Birdon Marine’ and from the list of returned items select ‘Making industry partnerships work’.
TAFE NSW ICVET ‘Workplace learning: Corporate relationship building’ by Jan Macindoe. Type ‘Macindoe’ into the search function and from the list of returned results select ‘Corporate relationship building’.
TTG Asia This site has an article by Mr Octavio Gamarra, General Manager of the Ritz Carlton, Millenia Singapore. The article is entitled ‘How to empower staff’. The site also has an article on ‘Being a leader in times of turbulence’ by Michael Heah, a Master coach trainer, that can be accessed at: www.ttgasia.com/index.php?option=com_content&task=view&id=1443
getting inside information about the organisation.
3. Participation
Participation means:
involvement in decisions that affect you
employees having control over how they do their work.
Workplace learning
Professional conversationDescribe your leadership role to others, in terms of your jurisdiction,goals, responsibilities and accountabilities. After listening to everyone’s self accounts, discuss appropriate styles for a day-to-day leadership role for a motivational leader. Compare approaches.
JournalEvaluate your own day-to-day leadership style and reflect on your analyses according to the different organisational goals and priorities demanded in your workplace. Consider these three aspects of leader self-examination: personal style, leadership style, style flexibility.
Review your personal development goals in terms of:
improving and adapting your leadership style
promoting self-motivation amongst staff or team members.
‘Promote self discipline: Create a work environment that minimizes the need for disciplinary action’ by S M Heathfield.
Australian Vocational Education and Training Research Association ‘Professional development: What casual TAFE teachers want’ by Susanne Francisco.
Emerald Insight At this site you can purchase the article entitled ‘Day-to-day leadership’ by David Kesby, originally published by Human Resource Management International Digest; Emerald Group Publishing Ltd., 2008; vol. 16, 1, pp.3-5.
Parliament of Australia A quick look at the differing motivational levels of students completing VET modules within the school environment and those displayed by TAFE apprentices, by Andrew Britton, Gymea College of TAFE.
TAFE NSW ICVET Type ‘field stallard’ into the ‘search’ function of this site and from the results listed select ‘Getting value from workplace training and learning’ by Dr Laurie Field & Lynne Stallard.
The need—is there a big need for this service? Make sure your service fills a
need or solves a problem.
Analyse target market—who are you selling to? Businesses? School
leavers? What demographics?
Pricing—what will be the price? Will there be a high enough mark-up?
Analyse market size.
Finally, consider the potential
Risk vs reward—how risky is the opportunity? If it is very risky, it there a chance for
the business to do very well. Will there be a high reward?
The team—is the team right for the business? Do you have enough knowledge in
this area?
Timing—is the market ready for your service? You may have a great idea, but if you
are not ready for it you may not be able to turn your idea into a successful business.
Goal fit—does the business concept fit the goals of the team to create a high
potential?
Workplace learning
Portfolio
Develop an action plan to evaluate business opportunities for your work area/department. Include methods to ensure ideas will align with organisational and team goals and objectives, be inclusive of staff ideas, expertise and capability for innovation, and promote high motivation for the ongoing implementation of ideas.
Resources
Australian Legal Information Institute This site allows you to check any legislation that may effect the area in which you work and business opportunities that present.
Australian Taxation Office This website will be helpful to you in understanding the taxation implications of any
Australian Competition and Consumer Commission Promotes competition and fair trade in the market place to benefit consumers, businesses and the community. It also regulates national infrastructure services. Its primary responsibility is to ensure that individuals and businesses comply with the Commonwealth competition, fair trading and consumer protection laws.
Australian Securities and Investments Commission ASIC is Australia’s corporate, markets and financial services regulator.
Department of Fair Trading NSW This department is responsible for managing consumer law in NSW. They aim to maintain a fair marketplace for all consumers and businesses.
Entrepreneur.com This site has information on many related topics, such as: business opportunities, management, marketing, sales etc
NSW Department of Commerce - Office of Industrial Relations (OIR) OIR can help you to find information about pay rates and other conditions of employment that operate in NSW. This website contains information for employers and employees about the NSW industrial relations system and covers most types of work done in NSW.
www.standards.com.au This website lists the industry Standards to be legally complied with in Australia. The information on this site can help you to know what performance criteria you should be meeting and provides a Standard against which you can self-assess your performance. The Standards Australia organisation is recognised by the Australian government as Australia’s peak Standards body.
Reserve Bank of Australia This website could be helpful to you in gaining financial information when assessing business opportunities.
TAFE NSW ICVET Type ‘talent management’ into the ‘search’ function of the website and then select from the results: ‘Talent management: Maximising business opportunity, capability development and organisational learning’ by TAFE NSW ICVET Manager, Maret Staron.
WorkCover Authority of NSW WorkCover promotes workplace health and safety, and provides a workers compensation system for the employers and workers of NSW.
Summarise ways you could empower staff within your department. How would you encourage contributions from staff? What types of rewards and incentives could you provide?
Journal
Review your personal development goals in terms of your development as a role model for collaborative thinking and work practices.
Resources
1000ventures.com ‘Results-based leadership: Connecting leadership attributes to desired’ by Vadim Kotelnikov.
Business Improvement Architects This website has information on areas such as: strategic planning, aligning goals, managing change and measuring performance.
Negotiations.com Peel, K, ‘How to build and foster client relationships in times of conflict and mistrust’
Anderson, T (1992) Transforming Leadership: New Skills for an Extraordinary Future, Human Resource Development Press, Amherst, MA. Bennis, W and Nanus, B (1985) Leaders: The Strategies of Taking Charge, Harper & Row, New York.
Comstock, TW (1985) Communicating in Business and Industry, 2nd edn, Delmar Publishers, New York.
Hopkins CR, Lambrecht JJ, Moss Jr. J and Finch, CR (1998), ‘On-the-job experiences of vocational administrators that develop administrative capabilities’, Journal of Vocational Education Research, Vol 23, No 1, pp 35-54.
Hubbard, G (2000) Strategic Management: Thinking, Analysis and Action, Prentice Hall, Australia.
Khoo, V (2002) ‘Leading the way’, Inform, 20th February, pp. 10-14.
Kronemann, M (2001) ‘TAFE teachers: Facing the challenge’, paper presented at the Australian Vocational Education and Training Research Association Conference, Adelaide, South Australia.
Lee, C (1991) Followership: The Essence of Leadership in Training, Lakewood Publications Inc., Minneapolis, MN.
Peters, T (1987) Thriving on Chaos: Handbook for a Management Revolution, Harper Perennial, New York
Simons M & Harris R (1998) ‘Professional development in VET: How significant is it in today’s policy context?’, McIntyre J and Barrett M (eds) VET research: Influencing policy and practice, AVETRA, Alexandria.
TAFE NSW (2008) Building on Business: A TAFE NSW Workforce Capability Development Initiative Top 100 Leadership – Concept Paper.
TAFE NSW (2008) Doing Business in the 21st Century, Consultation Outcomes and Development of Proposals.
Thompson, AA & Strickland, J (2003) Strategic Management: Concepts and Cases. 13th edn, McGraw-Hill Irwin, New York.
Turn, J, (2007) ‘Developing Executive Leadership in the Public Sector’, Public Manager, Vol 36, Issue 4, pp. 50-55.
Verderber, RF, Verderber, KS (1998) Inter-Act: Using Interpersonal Communication Skills, 8th edn. Wadsworth, USA.
Viljoen, J & Dann, S (2000) Strategic Management: Planning and Implementing Successful Corporate Strategies. 3rd edn, Longman, Australia.