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• When possible, front window should include list of services, types of patients/cases seen, web address, and phone number
• If there is foot traffic and landlord permits, build and information center
Entrance• Make sure signage is neat and
matches and contributes to the overall image
• Entrance should be inviting and professional
Reception Area• A reception area is not a waiting
room
• It is the area between the entrance and the front desk
• Should be warm and inviting
• Should have enough space to allow a CA to walk up and greet NP’s
Reception Area• Waiting rooms are generally not a
good idea– Your procedure should allow for on-
time scheduling– Waiting rooms can be expensive once
build out, and furnishings are added– You do not want to pay for people to
wait
Front Desk• Needs to be approachable with easy
in/out access• Should include information displays for
CA to educate and distribute• Need to be able traffic in and out at
same time• A well-designed front desk is usually
worth the investment• Should be able to see the entrance,
reception area and treatment area
Patient Support Area• Area that provides equipment,
supplies, and nutrition that supports a patient’s treatment plan
• Needs to be located in close proximity to front desk
• If only provide small inventory, can incorporate into the front desk area
Treatment Areas/Rooms• An open treatment area that
incorporates all services is the most affordable option, can increase efficiency, and promote a sense of comradery among patients
• If separate treatment rooms are desired, the prep room layout may be an appropriate substitution
Treatment Areas/Rooms
Open Treatment
Room
Separate Treatment
RoomsBuild Out Dollars Less Expensive More Expensive
Privacy Limited Maximal
Integrated usability
Maximal Limited
Efficiency Maximal Limited
Consultation/Exam Room• Some use a separate room for
consultation and exam• Using the same room for
consultation and exam can save time and money
• As compared to the other rooms of the clinic, this room is often the smallest
• However the décor should promote comfort and healing
Report Room/Office• Reports usually given in Dr’s. office
• A separate area, such as a corner, can be created for reports
• Organize with charts, models, view box, and other necessary tools
• Make sure office is neat, organized, and professional
X-ray Room• Including x-ray service is a
business decision– Need to consider cost and financing,
sq/ft price for floor space, dark room expense, average fee for using equipment and how often equipment will be used
X-ray Room• Usually located near rear of office space
b/c most water lines located there• Consult with x-ray installation company
before doing clinic layout to minimize installation, electrical, plumbing, and shielding costs– These costs fluctuate according to
room size, distance from main plumbing line, distance from electric source, etc.
X-ray Room• Walls typically have different
shielding requirements– Medical health or radiation
physicists or an experience and qualified installer can help save money by calculating lead requirements
– The size of the room affects shielding requirements and cost
X-ray Room• The size of an x-ray room is a catch 22
– Smaller size saves money on monthly price per sq/ft
– Larger size saves money on shielding– Need to calculate the options and
base room size on better financial choice
– If have extra room, use the square footage for service such as extra exam space.
X-ray Room• The dark room size needs to meet
the minimal requirements for one adult to stand within arms length of the film bin, processor, water source, chemical storage, and work space to open and load cassettes