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1 MEASURING LOVE IN SYSTEMS CLIFF KAYSER STIA + Temenos 2013
50

Cliff kayer's stia+ presentation

Jun 19, 2015

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Cliff Kayser's presentation on Measuring Love made at the STIA+ Conference in Seattle, April 2014
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Page 1: Cliff kayer's stia+ presentation

1

MEASURING LOVE IN SYSTEMS

CL IFF KAYSER

STIA + Temenos 2013

Page 2: Cliff kayer's stia+ presentation

2

MEASURING FEARS

CL IFF KAYSER

STIA + Temenos 2014

Page 3: Cliff kayer's stia+ presentation

3

SEATTLE CONFERENCEAPRIL 2014

MEASURING FEARS IN GAP ANALYSIS, X 2

STIA + Temenos

Page 4: Cliff kayer's stia+ presentation

Despite our best intentions,

how do we undermine the very transformation we seek to

promote?

Page 5: Cliff kayer's stia+ presentation

5

Continuity

Transformation

Which is the Better to Have?

OR

Page 6: Cliff kayer's stia+ presentation

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Yes!…Both/And

Continuity Transformationand

Page 7: Cliff kayer's stia+ presentation

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Seeing Both/And Interdependent Pairs

Continuity Transformation

Page 8: Cliff kayer's stia+ presentation

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Seeing Both/And Interdependent Pairs

Continuity Transformation

Page 9: Cliff kayer's stia+ presentation

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Seeing Both/And Interdependent Pairs

Continuity Transformation

Page 10: Cliff kayer's stia+ presentation

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Seeing Both/And Interdependent Pairs

Continuity Transformation

Page 11: Cliff kayer's stia+ presentation

11

Seeing Both/And Interdependent Pairs

Continuity Transformation

Page 12: Cliff kayer's stia+ presentation

12

Seeing Both/And Interdependent Pairs

Continuity Transformation

Page 13: Cliff kayer's stia+ presentation

13

Page 14: Cliff kayer's stia+ presentation

Turn a Systems Thinking tool inward…

to see, map, and assess fears in a common tension all systems-

thinkers encounter.

Page 15: Cliff kayer's stia+ presentation

15

Continuity Transformationand

StabilityTraditionalConventionalCustomHabitFamiliarityRitualConstancy

ChangeContemporaryProgressiveInnovativeNew/FreshVarietyNoveltyRevolutionary

SEEING…Polarity NAMING RULE:

1) Both Neutral or Both Positive

2) Interdependent, like Inhale AND Exhale

Page 16: Cliff kayer's stia+ presentation

16

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

1.

2.

3.

1.

2.

3.

1.

2.

3.

1.

2.

3.

What are 2-3 positive results from focusing on Transformation for

a system?

MAPPING…

Page 17: Cliff kayer's stia+ presentation

17

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

1.

2.

3.

1.

2.

3.

1.

2.

3.

1.

2.

3.

New energy anddirection

Creativity

Tap new wisdom

Page 18: Cliff kayer's stia+ presentation

18

Deeper Fear – From Lack of GPS

MAPPING… Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

1.

2.

3.

1.

2.

3.

1.

2.

3.

What are 2-3 positive results from focusing on Continuity in a system?

New energy anddirection

Creativity

Tap new wisdom

Page 19: Cliff kayer's stia+ presentation

19

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

1.

2.

3.

1.

2.

3.

1.

2.

3.

New energy anddirection

Creativity

Tap new wisdom

Stability

Core values

Tap past and present wisdom

Page 20: Cliff kayer's stia+ presentation

20

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

1.

2.

3.

1.

2.

3.

1.

2.

3.

What are 2-3 negative results from too much

Continuity without Transformationin a system?

New energy anddirection

Creativity

Tap new wisdom

Stability

Core values

Tap past and present wisdom

Page 21: Cliff kayer's stia+ presentation

21

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

1.

2.

3.

1.

2.

3.

New energy anddirection

Creativity

Tap new wisdom

Stability

Core values

Tap past and present wisdom

1.

2.

3.

Negative effectsof status quo

Missed opportunities

Loss of energy

Page 22: Cliff kayer's stia+ presentation

22

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

1.

2.

3.

What are 2-3 negative results from too

much Transformation without Continuity in

a system?

MAPPING…

1.

2.

3.

1.

2.

3.

New energy anddirection

Creativity

Tap new wisdom

Stability

Core values

Tap past and present wisdom

1.

2.

3.

Negative effectsof status quo

Missed opportunities

Loss of energy

Page 23: Cliff kayer's stia+ presentation

23

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

1.

2.

3.

MAPPING…

1.

2.

3.

1.

2.

3.

New energy anddirection

Creativity

Tap new wisdom

Stability

Core values

Tap past and present wisdom

1.

2.

3.

Negative effectsof status quo

Missed opportunities

Loss of energy

1.

2.

3.

Lose continuity

Lose core values

Foolish risk

Page 24: Cliff kayer's stia+ presentation

24

We All Thrive Sustainably

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

The Polarity Map™ is based on the work of Dr. Barry Johnson of Polarity

Partnerships, LLC

1.

2.

3.

1.

2.

3.

1.

2.

3.

1.

2.

3.

Lose continuityNegative effectsof status quo

StabilityNew energy anddirection

Missed opportunities

Loss of energy

Creativity

Tap new wisdom

Lose core values

Foolish risk

Core values

Tap past and present wisdom

We All Suffer Unsustainably

Page 25: Cliff kayer's stia+ presentation

Learn how well or poorly you leverage this tension.

Page 26: Cliff kayer's stia+ presentation

26The Polarity Map™ is based on the work of Dr. Barry Johnson of Polarity

Partnerships, LLC

Page 27: Cliff kayer's stia+ presentation

27

Values = positive results of focus on the left pole

Values = positive results of focus on the right pole

Fears = negative results of over-focus on the left pole to the neglect of the right pole

Fears = negative results of over-focus on the right pole to the neglect of the left pole

*

**

and

Polarity Map™ © 1992, 2008 Polarity PartnershipsAssociates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants

Assessing/Measuring

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

TransformationContinuity

Page 28: Cliff kayer's stia+ presentation

28

We All Thrive Sustainably

Deeper Fear – From Lack of GPS

Greater Purpose Statement - Why Leverage this Polarity?

Continuity Transformationand

Polarity Map™

The Polarity Map™ is based on the work of Dr. Barry Johnson of Polarity

Partnerships, LLC

1.

2.

3.

1.

2.

3.

1.

2.

3.

1.

2.

3.

Lose continuityNegative effectsof status quo

StabilityNew energy anddirection

Missed opportunities

Loss of energy

Creativity

Tap new wisdom

Lose core values

Foolish risk

Core values

Tap past and present wisdom

We All Suffer Unsustainably

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

Almost Never

Seldom

Sometimes

Often

Almost Always

Page 29: Cliff kayer's stia+ presentation

29

1.

2.

3.

Continuity Transformationand

1.

2.

3.

The Experience of Positive Reinforcing Loops/Leveraging

Virtuous Cycles

StabilityNew energy anddirection

Creativity

Tap new wisdom

Core values

Tap past and present wisdom

We All Thrive Sustainably

Almost Always

Almost Never

Almost Always

Almost Never

Page 30: Cliff kayer's stia+ presentation

30

1.

2.

3.

1.

2.

3.

The Experience of Negative Pendulum Swings

Vicious Cycles

Continuity Transformationand

Lose continuityNegative effectsof status quo

Missed opportunities

Loss of energy Lose core values

Foolish risk

We All Suffer Unsustainably

Almost Never

Almost Always

Almost Never

Almost Always

Page 31: Cliff kayer's stia+ presentation

31

Values = positive results of focus on the left pole

Values = positive results of focus on the right pole

Fears = negative results of over-focus on the left pole to the neglect of the right pole

Fears = negative results of over-focus on the right pole to the neglect of the left pole

*

**

and

Polarity Map™ © 1992, 2008 Polarity PartnershipsAssociates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants

EXAMPLE -- Assessing

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

TransformationContinuity

Page 32: Cliff kayer's stia+ presentation

32

Values = positive results of focus on the left pole

Values = positive results of focus on the right pole

Fears = negative results of over-focus on the left pole to the neglect of the right pole

Fears = negative results of over-focus on the right pole to the neglect of the left pole

*

**

and

Polarity Map™ © 1992, 2008 Polarity PartnershipsAssociates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants

EXAMPLE -- Assessing

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

TransformationContinuity

Page 33: Cliff kayer's stia+ presentation

33

Values = positive results of focus on the left pole

Values = positive results of focus on the right pole

Fears = negative results of over-focus on the left pole to the neglect of the right pole

Fears = negative results of over-focus on the right pole to the neglect of the left pole

*

**

and

Polarity Map™ © 1992, 2008 Polarity PartnershipsAssociates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants

EXAMPLE -- Assessing

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

TransformationContinuity

Page 34: Cliff kayer's stia+ presentation

34

Values = positive results of focus on the left pole

Values = positive results of focus on the right pole

Fears = negative results of over-focus on the left pole to the neglect of the right pole

Fears = negative results of over-focus on the right pole to the neglect of the left pole

*

**

and

Polarity Map™ © 1992, 2008 Polarity PartnershipsAssociates, LLC / * Thanks to John Scherer, The Scherer Leadership Center / ** Thanks to De Wit & Meyer BV / *** Thanks to Todd Johnson, Rivertown Consultants

EXPAMPLE -- Assessing

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

Almost Always

Often

Sometimes

Seldom

Almost Never

Almost Never

Seldom

Sometimes

Often

Almost Always

TransformationContinuity

Page 35: Cliff kayer's stia+ presentation

35

1.

2.

3.

1.

2.

3.

1.

2.

3.

1.

2.

3.

Continuity Transformationand

Lose continuityNegative effectsof status quo

StabilityNew energy anddirection

Missed opportunities

Loss of energy

Creativity

Tap new wisdom

Lose core values

Foolish risk

Core values

Tap past and present wisdom

We All Thrive Sustainably

We All Suffer Unsustainably

Page 36: Cliff kayer's stia+ presentation

Explore ways to us fear as a resource to create sustainable change.

Page 37: Cliff kayer's stia+ presentation

37

CollectivePurpose

1.

2.

3.

Transformation

1.

2.

3.

New energy anddirection

Creativity

Tap new wisdom

STRONGLYHELDVALUE…

Page 38: Cliff kayer's stia+ presentation

38

CollectivePurpose

1.

2.

3.

Transformation

1.

2.

3.

1.

2.

3.

Lose continuity

New energy anddirection

Creativity

Tap new wisdom

Lose core values

Foolish risk

OFTEN OVER-TOLERATED…

STRONGLYHELDVALUE…

Page 39: Cliff kayer's stia+ presentation

39

IndividualAutonomy

1.

2.

3.

Continuity

1.

2.

3.

Stability

Core values

Tap past and present wisdom

STRONGLYHELDVALUE…

Page 40: Cliff kayer's stia+ presentation

40

IndividualAutonomy

1.

2.

3.

Continuity

1.

2.

3.

1.

2.

3.

Negative effectsof status quo

Stability

Missed opportunities

Loss of energy

Core values

Tap past and present wisdom

OFTEN OVER-TOLERATED…

STRONGLYHELDVALUE…

Page 41: Cliff kayer's stia+ presentation

41

IndividualAutonomy

1.

2.

3.

1.

2.

3.

Continuity

1.

2.

3.

Lose continuity

Stability

Lose core values

Foolish risk

Core values

Tap past and present wisdom

FEARS

NOT TO BETOLERATED…

“Hooked” by a Pole as a “Solution”…

STRONGLYHELDVALUE…

Page 42: Cliff kayer's stia+ presentation

42

IndividualAutonomy

1.

2.

3.

1.

2.

3.

Continuity

1.

2.

3.

1.

2.

3.

FEARS

NOT TO BETOLERATED…OFTEN OVER-

TOLERATED…

Lose continuityNegative effectsof status quo

Stability

Missed opportunities

Loss of energy Lose core values

Foolish risk

Core values

Tap past and present wisdom

STRONGLYHELDVALUE…

“Stuck” in the Downside…

Page 43: Cliff kayer's stia+ presentation

43

CollectivePurpose

1.

2.

3.

1.

2.

3.

Transformation

1.

2.

3.

FEARS

NOT TO BETOLERATED…

Negative effectsof status quo

New energy anddirection

Missed opportunities

Loss of energy

Creativity

Tap new wisdom

STRONGLYHELDVALUE…

“Hooked” by a Pole as a “Solution”…

Page 44: Cliff kayer's stia+ presentation

44

CollectivePurpose

1.

2.

3.

1.

2.

3.

Transformation

1.

2.

3.

FEARS

NOT TO BETOLERATED…

Negative effectsof status quo

New energy anddirection

Missed opportunities

Loss of energy

Creativity

Tap new wisdom

STRONGLYHELDVALUE…

“Hooked” by a Pole as a “Solution”…

Page 45: Cliff kayer's stia+ presentation

45

CollectivePurpose

1.

2.

3.

1.

2.

3.

Transformation

1.

2.

3.

1.

2.

3. OFTEN OVER-TOLERATED…

FEARS

NOT TO BETOLERATED…

Lose continuityNegative effectsof status quo

New energy anddirection

Missed opportunities

Loss of energy

Creativity

Tap new wisdom

Lose core values

Foolish risk

STRONGLYHELDVALUE…

“Stuck” in the Downside…

Page 46: Cliff kayer's stia+ presentation

46

Continuity Transformationand

1.

2.

3.

1.

2.

3.

1.

2.

3.

1.

2.

3.

Seeing a More Complete Picture

Lose continuityNegative effectsof status quo

StabilityNew energy anddirection

Missed opportunities

Loss of energy

Creativity

Tap new wisdom

Lose core values

Foolish risk

Core values

Tap past and present wisdom

Page 47: Cliff kayer's stia+ presentation

47

Using Fears as a Resourcefor Learning and Leverage

• How do you honor the wisdom in the value and fears of the other person/group/organization – and help them to see blind spots?

• How do you share your own values and fears in ways that can be heard by others, while being open to your own blind spots?

• How do you identify/create the Greater Purpose Statement that unites values?

Page 48: Cliff kayer's stia+ presentation

48

5-Step S.M.A.L.L. Process

Seeing

Mapping

Assessing

Leveraging

Learning

S

M

A

L

L

Engage Key Stakeholders

Page 49: Cliff kayer's stia+ presentation

49

Ineffective Leader

Values = positive results of focus on the left pole

Values = positive results of focus on the right pole

Fears = negative results of over-focus on the left pole to the neglect of the right pole

Fears = negative results of over-focus on the right pole to the neglect of the left pole

**

and

Polarity Map™Action StepsHow will we gain or maintain the positive results from focusing on this left pole? What? Who? By When? Measures?

Action StepsHow will we gain or maintain the positive results from focusing on this right pole? What? Who? By When? Measures?

Early WarningsMeasurable indicators (things you can count) that will let you know that you are getting into the downside of this left pole.

Early WarningsMeasurable indicators (things you can count) that will let you know that you are getting into the downside of this right pole.

Greater Purpose Statement (GPS) - why leverage this polarity?

Deeper Fear – Lack of GPS

We All Thrive Sustainably

1.

2.

3.

1.

2.

3.

1.

2.

3.

1.

2.

3.

Lose continuityNegative effectsof status quo

StabilityNew energy anddirection

Missed opportunities

Loss of energy

Creativity

Tap new wisdom

Lose core values

Foolish risk

Core values

Tap past and present wisdom

We All Suffer Unsustainably

Page 50: Cliff kayer's stia+ presentation

50

Leveraging—Conference Challenge!

1) Look for and document Action Steps that empower one or both upsides.

• What can we appreciate/celebrate about what we’re already doing well?

2 What new actions will supplement and enhance our future performance?

• Watch for the “high-leverage” Action Steps that empower Continuity and Transformation

3) Look for and document measureable Early Warning Signs that tell you as early as possible that you are getting into the downsides.