Client Portal - Introductory Document - v1

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TRANSLATION PROJECTS

CLIENT SELF-SERVICE PORTAL

INTRODUCTORY DOCUMENT

BENOIT MORELLEAPRIL 2020

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With the objective of offering continuous improvement to our customers, we are happy to offer you this latest version of our client portal. In a few clicks, you can easily: Launch your Translation jobs Structure your company projects or cost centers, while anticipating

future reporting and statistics Request quotes before making any decision Access your translated files And much more…

INTRODUCTION

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• Open your web browser keying this url greetings.axontranslate.com• Using the credentials received via email• First connection? You will be prompted to create your own password

HOW TO ACCESS THE PORTAL?

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“Create new job”, or a Translation Job: here, you create a formal translation request by uploading the final file(s) to be translated, indicating the language pairs, expected timing, instruction, …

“Create new project”: a Project here is a unit you create to consolidate future Translation Jobs. It could be a company project for which one you are about to require multiple jobs (new web site, product launch, market study, …). Or it could be a cost center, …

New Quote Request: ask any time a quotation by attaching files, indicated language pairs, timing, etc.

YOUR THREE MAIN ACTION VIA THE PORTAL

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CLIENT PORTAL – DASHBOARD

Additional menu Your action buttons Your permanent menu

List and status of your on-going quotation requests

List and status of your opened

projects and/or cost-centersList and status of your opened

Translation jobs

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Example of self-service reports

Additional menu overview

CLIENT PORTAL – DASHBOARD

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ICON PROJECT - EXAMPLE

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Your to-do list

ICON TRANSLATION JOBS CLICK - EXAMPLE

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CREATE A TRANSLATION JOBClick!

A translation job is a single or a list of documents that you need the translated from one source language into one or more target languages.Each job can be attached to a project

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Click!CREATE A NEW PROJECTA project can be anticipated and created considering future consolidation of translation jobs for reporting purpose (it can be a cost-center, one of your program, …)

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CREATE A QUOTE REQUESTClick!

Request a quote each time you need to get prices and/or production time before deciding to launch a translation job

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ONCE A FILE IS TRANSLATED

You will be notified the translated file(s) is/are availableGo to your Job, and you will find it here, with the File Type as “Translated”

By double-clicking on the file, it will be downloaded to your browser

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LET’S GIVE YOUR TRANSLATIONTHAT EXTRA EDGE

Benoit Morelle +41 79 509 07 38 [email protected] www.axontranslate.com