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Waste & Recycling Services City of Lethbridge Program UpdatesRCA Workshop June 25, 2015
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City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

Jul 24, 2018

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Page 1: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

Waste & Recycling Services

City of Lethbridge ‘Program Updates’

RCA Workshop June 25, 2015

Page 2: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Waste & Recycling Services Agenda 1.  Clean Community Programming

2.  Residential Curbside Programs w Blue cart w Green cart

3.  ICI/C&D Diversion strategy

Page 3: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Clean Community Programming

Page 4: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Litter From Where? Where does the litter come from?

•  Residential •  Commercial

w Businesses w Construction

•  Operations w Collection w Disposal

Page 5: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

The Problem

Field adjacent to the City •  1 week clean up = $17K •  City spends $65K/yr. on

litter cleanup

Page 6: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Lets Try a Different Approach?

One on One •  Visit all business’s in the

industrial park •  Tell them our story •  Assess their situation

w Loose material in the bin w Loose material on their property w Understand their responsibilities

•  Create awareness, seek cooperation

•  Staff growth

Page 7: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

What Did We Hear? The First Round

•  From 5 to 45 minutes •  So your from the city, well let me tell your •  Too busy, no time •  Can you do something about my neighbour •  Were not aware of what was happening, concerned •  Doing everything right & proud to show you

Follow up •  Avoided, but acted •  Part of staff meetings •  Responsibility – check list •  Clean sites

Page 8: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Lessons Learned The Approach

•  One on one approach is the only way to do it; creates commitment •  It take time. A commitment. 12 months •  Follow up is required

w 2nd visit w Possibly enforcement

•  Extremely pleased with results. Continue to other business districts

The Reaction •  Aware & concerned – 20% •  Not aware, but concerned – 50% •  Not aware, not concerned – 20% •  Could care less – 10%

Page 9: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Residential Diversion Strategy

Page 10: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Page 11: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Lethbridge 1150 kg/capita (2012)

Page 12: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Waste Reduction Master Plan 1.  Project initiated in August 2007

•  Develop long term direction for waste reduction •  3 sectors – residential, commercial (ICI), Construction &

Demolition

2.  Customer survey •  966 Residential sector •  39 Business sector •  10 Construction & Demolition sector

3.  Review best practices 4.  Program recommendations 5.  Presented to City Council April 2008

Page 13: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Sources of Waste Materials Generated in Lethbridge

City of Lethbridge Waste Sources 2006

58%23%

19%

ICI

Residential

C&D

Page 14: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Existing Waste Characteristics Lethbridge    

Residen.al  Waste  Characteris.cs ~  25,000  tonnes  annually

Organics

Paper Cardboard

Other  Recyclables Waste

Organics

Paper Cardboard

Other  Recyclables

Waste

Alberta

Alberta

Page 15: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

High Level Strategies

Tier 3 – Regulatory •  Outcomes = 40 - 75%

diversion Tier 2 – Economic

•  Outcomes = 20 - 50% diversion

Tier 1 – Voluntary Programs •  Outcomes = 10 - 30%

diversion

Regulatory - Landfill bans - Mandatory

recycling

Economic - Pay as you throw

- Differential tipping fees

Voluntary -Education and Promotion

- Social marketing

Page 16: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Current Diversion Activities in Lethbridge

•  Recycling drop-off depots - 1992 •  Promotion of backyard composting -1992 •  Christmas tree recycling – 1992 •  HHW, e-waste, and paint collection at the Waste

and Recycling Centre – 2004, 2008 •  Yard Waste drop-off site – 2006 •  Fall leaf collection – 2009 •  Centralized Recycling Stations - 2013

Page 17: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Current Diversion Activities in Lethbridge

Total Diversion: 7,180 t Diversion Depots: 3,380 t

Diversion Depots: 3,380 t

Page 18: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

The Journey Starts

Environment committee/Council meetings •  2009 •  2011 •  Budget initiatives in fall 2014

Customer Survey – Feb 2013 •  What about the customer? •  What do they think?

Page 19: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Support for Curbside Recycling 1.  Support = 80%

•  Strongly support (56%) •  Somewhat support (24%)

2.  Oppose = 17% •  Somewhat oppose (8%) •  Strongly oppose (9%)

Page 20: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Curbside Recycling Collection Frequency

1.  Weekly = 38%

2.  Every other week = 58%

*Preference for weekly/biweekly Curbside Recycling Collection only

Page 21: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Support for Curbside Recycling ($10/mo)

1.  Approve of $10/month fee = 61% •  Strongly approve (30%) •  Moderately approve (31%)

2.  Disapprove of $10/month fee = 38% •  Moderately disapprove (13%) •  Strongly disapprove (25%)

Page 22: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Support for Curbside Recycling ($8/mo)

1.  Approve of $8/month fee = 66% •  Strongly approve (31%) •  Moderately approve (35%)

2.  Disapprove of $8/month fee = 32% •  Moderately disapprove (10%) •  Strongly disapprove (23%)

Page 23: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Customers

What’s important to the customer? “People will forget what you said, people will forget what you did, but they will never forget

the way you made them feel.” Maya Angelou

ü Saves time ü Reliable ü Easy to use ü Supports health and safety ü Social benefits ü Sustainable ü Affordability

COST VS. BENEFIT

NZ Asset Management Support (NAMS) Ver. 2, 2007

Page 24: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

•  Technical decisions will affect the customer in a non-technical manner

•  Value can be added to a service by addressing core values

•  The more we know, the better

Customers

Page 25: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Res Diversion Potential Recyclables Total  Material    generated  

2012    

Percent  in  Material  Generated  

Total  Recyclables  Generated  

2012  

Par.cipa.on  Rate  

Capture  Rate  

Diverted  tonnage  in  2012  

Overall  Diversion  Poten.al  2012  

Res   36,500   35%   12,600   60%   60%   4,400   12%  of  residen@al  material  

Total  Material    generated  

2026  

Percent  in  Material  Generated  

Total  Recyclables  Generated  

2026  

Par.cipa.on  Rate  

Capture  Rate  

Diverted  tonnage  in  2026  

Overall  Diversion  Poten.al  2026  

Res     59,000   35%   20,500   75%   75%   12,400   21%  of  residen@al  material  

Page 26: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

ICI Diversion Potential Recyclables Total  Material    generated  

2012    

Percent  in  Material  Generated  

Total  Recyclables  Generated  

2012  

Par.cipa.on  Rate  

Capture  Rate  

Diverted  tonnage  in  2012  

Overall  Diversion  Poten.al  2012  

ICI   71,000   70%   50,000   45%   45%   10,000   14%  of  ICI  material    

Total  Material    generated  

2026  

Percent  in  Material  Generated  

Total  Recyclables  Generated  

2026  

Par.cipa.on  Rate  

Capture  Rate  

Diverted  tonnage  in  2026  

Overall  Diversion  Poten.al  2026  

ICI   82,000   70%   57,700   67%   67%   26,000   32%  of  ICI  material    

Page 27: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:
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WATER UTILITY Waste & Recycling Services

Long Term Effect of Diversion Programs on Residential Waste

Generation Res

ICI

C&D

Page 31: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

Long Term Effect of Diversion Programs on Residential Waste

Generation C&D

Res ICI

Disposed

Page 32: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

Implementation Schedule

Meeting(s) with Env Com.

Council Decision – Curbside Initiative

Meeting(s) with Env Com.

Pilot Design

Pilot Implementation

Pilot Evaluation

Summer 2014

Fall 2014

Spring 2015

Spring 2016

Spring 2017

PH

AS

E 1

Council Decision

Pilot Design

Pilot Implementation

Pilot Evaluation

PH

AS

E 2

Council Decision - MRF Options

Full Implementation

Council Decision - Implementation

Monitoring

Page 33: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

ICI/C&D Diversion Strategy

Page 34: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:
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Page 46: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:
Page 47: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:
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Page 49: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

Tipping Fees:

ICI SCHEDULE – 10 YEAR PLAN:

2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026

10 Y

EAR

PLAN

[1 YEAR] PRELIMINARY

TASKS

[1 YEAR] BASELINE

STUDY

[2 YEARS] PERFORMANCE MONITORING

[3 YEARS] WASTE DIVERSION ASSISTANCE

& PROMOTION

FACILITATE INFRASTRUCTURE DEVELOPMENT

Add Fibre & Organics to

the DML

VOLUNTARY

$75/t $85/t

[8 YEARS & ONGOING] PERFORMANCE MONITORING

[3 YEARS]

DESIGNATED MATERIALS [2 YEARS]

SURCHARGES

DIFFERENTIAL TIPPING FEES

DEVELOP INFRASTRUCTURE

Surcharges announced

Mandatory Recycling announced

ECONOMIC

$95/t $105/t [1-2 YEARS]

MANDATORY RECYCLING

*Surcharges still

apply

[1-2 YEARS] DISPOSAL

BANS

Disposal Bans announced

REGULATORY

$115/t $120/t

+ $50/t

Page 50: City of Lethbridge - Recycling Council of Alberta · City of Lethbridge ... C&D. Waste & Recycling Services WATER UTILITY ... Lethbridge Total Diversion: 7,180 t Diversion Depots:

WATER UTILITY Waste & Recycling Services

City of Lethbridge Waste & Recycling Services

Questions?