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City Furniture and Mattress ward: Ashley Clapham, Jacob Curtis, Tara Lappin, Brandon Kew, Marcus
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City Furniture and Mattress PP FINAL

Aug 31, 2014

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Page 1: City Furniture and Mattress PP FINAL

City Furniture and Mattress

Team Edward: Ashley Clapham, Jacob Curtis, Tara Lappin, Brandon Kew, Marcus Kelly

Page 2: City Furniture and Mattress PP FINAL

Presentation Outline• Recommendations• Company Background• Finances• Internal Analysis• External Analysis• SWOT• Strategic Issues• Alternatives• Recommendations• Implementation

Page 3: City Furniture and Mattress PP FINAL

Recommendations

Increase the profitability with a long-term focus.

• Vertical Integration• New payment process• Relocate Pickering store

Page 4: City Furniture and Mattress PP FINAL

Where does City Furniture and Mattress stand?

Solid groundRun by father and son team:

Baskar and RajeevGoal is to be more profitableTwo Stores open

◦Toronto: great location, $50,400 profits per month

◦Pickering: $700 profits per month

Page 5: City Furniture and Mattress PP FINAL

Mission/Vision Statement

“Thiknk of some shit tom.”

Page 6: City Furniture and Mattress PP FINAL

Hambrick and FredericksonElements of Strategy

• Arenas◦- Product category: Home furnishings (Living

Room, Dining Room, Bedroom)◦- Market: Lower to middle income ◦- Geographic: Greater Toronto Area◦- Value Creator: Experienced management

team◦-Market Segment: low to mid price (price

conscious)• Ploy

◦- Vertical integration (gives us high margins)

Page 7: City Furniture and Mattress PP FINAL

Hambrick and FredericksonElements of Strategy cont.

• Pattern- Low-cost- Style

• Economic Logic◦ - Low-costs through scale advantages

• Plan◦ - Now-3 months: build manufacturing warehouse◦ -3 months-2 years: manufacture from warehouse/pay it off◦ -1-3◦ -2-5 years: Look to build additional stores and outsource

delivery services

Page 8: City Furniture and Mattress PP FINAL

Competitive Advantage

• Singh family’s combined expertise in the market along with Baskar’s legacy advantage- Baskar opened first retail furniture store (1986)

- Later opened manufacturing business producing mattresses and living room sets to support the retail area

◦ - Built relationships to allow leverage with business needs

Page 9: City Furniture and Mattress PP FINAL

S.E.P.T.

• Socio-cultural Consumer focus on low-cost, rather than brand loyalty

• Economic Interest rates (Loan)

◦ Unemployment◦ Foreign- Low-cost production in Asia

Page 10: City Furniture and Mattress PP FINAL

S.E.P.T. cont.• Technological

◦ Information Technology◦ Re-engineering

• Political◦ Taxes (State/Local)◦ Worker Safety◦ Minimum Wage

Page 11: City Furniture and Mattress PP FINAL

Porters Five Forces5 Forces in the

Industry Current FutureCustomers 4 4

Suppliers 2 1

Direct Competitors 5 5

Substitutes 2 2

Potential Entrants 3 4

Total 16 16

Page 12: City Furniture and Mattress PP FINAL

SWOT Analysis

Strengths Weaknesses• Experienced

managerial staff

• Direct global sourcing experience

• Toronto location

• Subpar profitability because of Pickering location

• Customer service issues with delivery

• Limited inventory space

Page 13: City Furniture and Mattress PP FINAL

SWOT Analysis

Opportunities Threats• Vertical Integration

possibility

• People willing to browse many stores

• Entering new markets or segments

• Negative price pressure

• Low barriers to entry

• Fragmented market share

• Tough market to find new workers

Page 14: City Furniture and Mattress PP FINAL

Strategic Issues

• Overworked and unhappy delivery workers

• Lack of brand loyalty

• Unsure how to obtain long run profitability

• Demographics outside Toronto vary

Page 15: City Furniture and Mattress PP FINAL

Alternatives

• Store Network Expansion

• Expansion of Global Sourcing Program

• Vertical Integration

Page 16: City Furniture and Mattress PP FINAL

Store Network Expansion

Advantages Disadvantages

• Past Experience

• Economies of Scale

• Wider reaching media

• Finding trustworthy, capable staff

• Costly investment• Not enough potential

reward for the risk• Staffing Issues

Page 17: City Furniture and Mattress PP FINAL

Expansion of Global Sourcing Program

Advantages Disadvantages

• Increased Margins (Higher % of high margin products)

• Connections globally

• Industry trend moving to global mindset

• Inventory Storage

• Significant Financial Commitment

• Product Selection Risk

Page 18: City Furniture and Mattress PP FINAL

Vertical Integration

Advantages Disadvantages

• Baskar Singh’s past experience

• Fragmented Industry

• Increase margin by 15-30%

• Long-term profit potential

• Staffing Issue

• Global Sourcing on the Rise

• Non-profitable in the short-run

Page 19: City Furniture and Mattress PP FINAL

AlternativesAlternative

sValue Added

Cost Fit Risk Total

Store Network

Expansion

3 2 3 3 11

Increased Direct and

Indirect Global

Sourcing

2 3 4 4 13

Vertical Integration

4 2 5 3 14

Page 20: City Furniture and Mattress PP FINAL

Recommendations

• Short Term• Vertical Integration• New payment process

• Long Term• Subcontract delivery services• Relocate Pickering store and staff to better

location• Begin selling to local competitors

Page 21: City Furniture and Mattress PP FINAL

ImplementationMcKinsey’s 7 S’s

• Strategy Create increased profitability through margin gains

• Structure Small top down authoritative company that can

adjust to the environment quickly

• Systems Centralized decision making due to the owners

strong background in the industry

Page 22: City Furniture and Mattress PP FINAL

ImplementationMcKinsey’s 7 S’s

• Staff Offer internship opportunities Subcontracted delivery Keep experienced personnel

• Style More authoritative and pressing

• Skills Competitive advantage found in expertise of the business

owners in retail and manufacturing of furniture

• Shared Values Passionate and knowledgeable about the family owned

business

Page 23: City Furniture and Mattress PP FINAL