City Council Retreat Strategic Planning Process

City Council Retreat

Strategic Planning Process

Angela Crist, MPA | March 10, 2021

Welcome and Introductions

By Rob Hernandez, City Manager

Today’s Agenda

• Introductions: USF Project & Research Team

• Individual Activity: Milestones in the history of the City

• Project Overview & Approach

• Phases I and II

• Group Discussion: Treasures of Cape Coral

• Group Activity: Beginning to develop the Vision

• Proposed Timeline

• Next Steps

• Questions and Ideas

USF School of Public Affairs &USF Florida Institute of Government

• In January 2013,the School of Public Affairs (SPA)at the University of South Florida (USF) was created to merge the graduate programs in Urban and Regional Planning and Public Administration, as well as the John Scott Dailey Florida Institute of Government. The faculty consists of interdisciplinary group of scholars and former practitioners who share a common commitment to student learning, top-notch scholarship and applied community engagement.

• The John Scott Dailey Florida Institute of Government (FIOG) was created by the Florida Legislature in 1980. The institute fulfills its statewide mission through a consortium of six (4) affiliate program offices located at the Florida State University, the University of South Florida, the University of Central Florida and Florida Atlantic University.

USF Project Team

John Daly, PhD

Associate Professor

Angela Crist, MPA

Program Director

Stephen Neely, PhD

Associate ProfessorRobyn Odegard, MA

Learning and Development

Facilitator

Milestones in the History of the City

What are the people and events, whether in the City, the surrounding area, or the world at large that have made a difference in the history of

Cape Coral? Individual Activity

Project Overview & Approach

• Assist the City of Cape Coral in better understanding the various stakeholders and opinions in their community

• Develop a better understanding of the collective vision and priorities for the city

• Data collected will assist the city with informed resource allocation and development of a strategic plan

• Collaborating with USF provides the city unbiased data from an outside organization

Project Overview & Approach

• Phased approach

• Highly participatory and inclusive

• Multiple ways for the community to provide input

• Integrates community visioning and organizational strategic planning

• Uses the results of the visioning effort as the framework for planning

• Adaptive

Phase I

1.1 Kick Off and Work Plan Refinement

1.2 Communications Outreach

1.3 Individual/Group Stakeholder Interviews

1.4 Resident Feedback Survey

1.5 City Council: Kick-Off, Setting Expectations, Teambuilding

1.6 Community Focus Group Forum I

1.7 Employee Survey

1.8 Employee Focus Group Forum

1.9 Report to Council

Phase II

2.1 Leadership Forum I (4 hours) off-site

2.2 NRC Benchmarking Survey Data Analysis

2.3 Leadership Forum II (3 hours) off-site

2.4 DRAFT Final Report

2.5 Presentation of Final Report to Council

Treasures of Cape Coral

What do you love about Cape Coral that the plan should ensure does not change?

Group Discussion

Beginning to developthe Vision…

It is the year 2031 and you have been asked to write a guest column about the City’s accomplishments over the past 10 years, and about what it is

like to live there now.

What would you write?

Group Activity

Proposed Timeline

Phase One:

1.1 Kick Off and Work Plan Refinement Completed

1.2 Communications Outreach On-going

1.3 Individual/Group Stakeholder Interviews On-going

1.4 Resident Feedback Survey Completed

1.5 City Council: Kick-Off, Setting Expectations, Teambuilding March 10, 2021

1.6 Community Focus Group Forum I (3 hours) Late April 2021

1.7 Employee Survey Late March/Early April 2021

1.8 Employee Focus Group Forum (3 hours) Mid – April 2021

1.9 Report to Council May 2021

Phase Two:

2.1 Leadership Forum I (4 hours) off-site Mid-June 2021

2.2 NRC Benchmarking Survey Data Analysis March – April 2021

2.3 Leadership Forum II (3 hours) off-site July 2021

2.4 DRAFT Final Report August 2021

2.5 Final Presentation of Report to Council meeting August 2021

Anticipated Challenges and Proposed Solutions

• Coordinating Between Organizational and Community-Wide Process Components

• Effectively Integrating Employee Input with Leadership Direction

• Integrating Input Received Through Different Channels

• Transparency and Responsiveness

• Complete Individual Stakeholder Interviews

• Confirm date and location for Community

Forum I

• Develop and administer Employee Survey

• Schedule Employee Focus Group

• Determine best date in May 2021 for Phase I

Report to Council

CONTACT INFORMATION

University of South Florida

The John Scott Dailey Florida Institute of Government

4202 E. Fowler Avenue, SOC107

Tampa, FL 33620-5250

Angela Crist, MPA

Director

(813) 857-8801

[email protected]

Robyn Odegard, MA

Project Manager

(813) 974-1317

[email protected]