pg. 1 Citrix XenApp END User Guide Document Reference Citrix XenApp user Guide Status Author’s Name Mahammad Kubaib For circulation to KPC Citrix Users Issue Date 12/07/2015 Reviewed & Approved by Version control record Version Date Author Comments Draft 12/07/2015 Mahammad Kubaib Citrix XenApp User guide Kuwait Petroleum Corporation (KPC) - Internal
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Citrix XenApp END User Guide - KPC Docs/KPC citrix user guide.pdf · pg. 1 Citrix XenApp END User Guide Document Reference Citrix XenApp user Guide Status Author’s Name Mahammad
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pg. 1
Citrix XenApp END User Guide
Document Reference Citrix XenApp user Guide
Status
Author’s Name Mahammad Kubaib
For circulation to KPC Citrix Users
Issue Date 12/07/2015
Reviewed & Approved by
Version control record
Version Date Author Comments
Draft 12/07/2015 Mahammad Kubaib Citrix XenApp User guide
Right-click the Receiver icon in the notification area. The following menu options are displayed.
When you click on Open, it will prompt for credential, please enter your domain username and password and click on Logon.
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After successful login, you will be presented with a list of the Applications that are
available to you. To view the list of Desktops, select Desktops at the top of the page.
Click on the application or desktop that you want, and then it will be launched.
When you have finished, click your name and then Log Off from the top right hand corner.
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4.2 Accessing Citrix portal from outside the KPC network.
4.2.1 Logging through web browser.
Open Internet Explorer and type https://remote.kpc.com.kw ,you will be presented with a logon page, enter the username and password and press logon when finished.
You should now presented with the Duo-security Two-factor Authentication window. Duo prompts you to enroll when you log into a protected VPN, server, or web application.
Click Start Setup to get started.
Choose Your Authenticator: We recommend using a smartphone for the best
Type Your Phone Number: Select your country and type your phone number. Use the
number of your smartphone, landline, or cell phone that you'll have with you when you're
logging in. You can enter an extension if you chose "Landline" in the previous step. Then
double-check that you entered it correctly, check the box, and click Continue.
Choose Platform: Choose your device's operating system.
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Install Duo Mobile: Duo Mobile is an application that runs on your phone and helps you
authenticate. Without it you'll still be able to log in using a phone call or text message,
but Duo strongly recommends that you use Duo Mobile to authenticate quickly and easily.
Follow the platform-specific instructions on the screen to install Duo Mobile.
Activate Duo Mobile: Activating the application will link it to your account so you can
use it for authentication. On iPhone, Android, Windows Phone, and BlackBerry 10,
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activate Duo Mobile by scanning the barcode with the app's built-in barcode scanner.
Choose your platform for specific instructions:
The "Continue" button is clickable after you scan the barcode. Can’t scan the
barcode? Click the link and then follow the instructions.
Enrollment Complete!
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Click Enroll another device to add another device (backup phone, etc.), or click I'm
done enrolling devices to continue to the authentication prompt. If enabled by your
administrator, you can manage your devices in the future via the authentication
prompt. Otherwise, contact your administrator if you ever need to change your phone
number, re-activate Duo Mobile, or add a second phone.
Authentication: After successfully adding the device you will be presented with authentication page.
Select Duo Push as it is the easiest and quickest way of authenticating. You'll get a login request sent to your phone — just press Approve to authenticate.