The Pakistan’s Citizen’s Damage Compensation Program (CDCP) is a rapid response cash grant to the 2010 flood victims, through biometric verification and integration with financial institutions. It was initially created by the Government of Pakistan to provide much-needed relief to the flood-affected population, later continued and expanded to support their early recovery. The flood wave of 2010 in Pakistan propagated disastrous effects, destroying infrastructure, road links, houses; leaving over 14 million affectees crippled in dire need of support and shelter. STEPS 01 02 03 04 05 06 PROGRAM Government of Pakistan National Database and Registration Authority Selected as one of the best 25 case studies for Global Review of Grievance Redress Mechanism of World Bank projects 2013. Best Case Study CITIZEN DAMAGE COMPENSATION www.nadra.gov.pk The program was able to deliver first Financial Assistance within 72 HOURS Disbursed through Bank Cards USD 779 Million Families Benefited 3.9 Million Compensation to Beneficiaries Eligibility SMS Notifications 18 Million Saved from Biometric Verification USD 2.8 Million Cases processed from Grievance Redressal Mechanism 254,782 Established in Flood Affected Areas 237 Sites 213$/Beneficiary 426$/Beneficiary Phase I Phase II Preliminary Geographical Targeting (Affected Areas) Cross Verification from National Citizen Database Unique Beneficiary Selection from the Family (Head of Family) Biometric Verification of each Beneficiary (Fingerprint, Photograph) Debit Card Delivery to the Verified Beneficiary Cash Withdrawal through (POS, ATM)
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The Pakistan’s Citizen’s Damage Compensation Program (CDCP) is a rapid response cash grant to the 2010 flood victims, through biometric verification and integration with financial institutions. It was initially created by the Government of Pakistan to provide much-needed relief to the flood-affected population, later continued and expanded to support their early recovery. The flood wave of 2010 in Pakistan propagated disastrous effects, destroying infrastructure, road links, houses; leaving over 14 million affectees crippled in dire need of support and shelter.
STEPS01
02
03
04
05
06
citizen damage compensation
PROGRAM
Government of PakistanNational Database and Registration Authority
Selected as one of the best 25 case studies for Global Review ofGrievance Redress Mechanism of World Bank projects 2013.
Best Case Study
CITIZEN DAMAGE COMPENSATION
www.nadra.gov.pk
The program was able to deliverfirst Financial Assistance within
72 HOURS
Disbursed through Bank Cards
USD 779 Million
Families Benefited
3.9 Million
Compensationto Beneficiaries
Eligibility SMS Notifications
18 Million
Saved from Biometric Verification
USD 2.8 Million
Cases processed fromGrievance Redressal Mechanism
254,782
Established in Flood Affected Areas237 Sites
213$/Beneficiary
426$/Beneficiary
Phase IPhase II
Preliminary GeographicalTargeting (Affected Areas)
Cross Verification fromNational Citizen Database
Unique Beneficiary Selection from the Family (Head of Family)
Biometric Verification of each Beneficiary (Fingerprint, Photograph)
Debit Card Delivery to theVerified Beneficiary
Cash Withdrawal through (POS, ATM)
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