CITIZEN CHARTER 2007 (VER.1) (Women & Child ...documents.gov.in/OR/10017.pdfCitizen Charter 2007 Women & Child Development Department, Govt. of Orissa, Bhubaneswar 5 Annexure – 1
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 0
Citizen Charter 2007
CONTENTS
SN SUBJECT PAGE HOW TO USE THE CHARTER 01 1 CHAPTER – I 02-29 INTRODUCTION 02 OBJECTIVE 02 WOMEN & CHILD DEVELOPMENT DEPARTMENT,
GOVT. OF ORISSA 02
ORGANOGRAM (ANNEXURE-1) 04 STANDARD OF PERFORMANCE 05 2 CHAPTER – II 06-30 SERVICES TO CHILDREN 06 SERVICES TO WOMEN 17 SERVICES TO OLD PERSONS 24 SERVICES TO PHYSICALLY HANDICAPPED PERSONS 26 SERVICES TO COMMUNITY 28 AWARDS 29 3 CHAPTER – III 31-76 LIST OF VOLUNTARY ORGANIZATIONS WORKING IN
THE DISTRICTS OF ORISSA 31
4 CHAPTER – IV 77-82 JOB RESPONSIBILITIES 77 ABBREVIATIONS 82
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 1
Citizen Charter 2007
HOW TO USE THE CHARTER The Citizen Charter contains four chapters. Chapter I says about introduction, objective, brief about Women & Child Development Department and its Organogram. Chapter II narrates about various services available under various schemes of Women & Child Development Department, Govt. of Orissa. For better clarity and understanding of the general public, the Citizen Charter has been prepared taking into account beneficiary wise services. The beneficiaries placed in the Charter are broadly divided into four groups i.e. CHILDREN, WOMEN, OLD PERSONS & PHYSICALLY HANDICAPPED PERSONS. The services available to the above four broad groups are distinctively placed in each category. For more details the table at page no. 5 of the charter may be referred to. Chapter III narrates about district-wise list of voluntary organizations working in the state with contact addresses so that any body can get the complete information about the services available in his district. Chapter IV narrates about the roles & responsibilities of the concerned officials involved in operation of various schemes of W&CD Department.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 2
Citizen Charter 2007
CHAPTER – I
WOMEN AND CHILD DEVELOPMENT DEPARTMENT GOVT. OF ORISSA, BHUBANESWAR
1.0 INTRODUCTION 1.1 The Department is committed for strengthening the initiatives of Government for
holistic development of Women and Child, which constitutes 49.3% and 14.6% of
the Orissa’s population. This is the nodal Department for formulating plans and
programmes for development of women & children in the State. Citizen Charter is
a tool to improve the quality of service in terms of Standard of performance and
right to fulfill the needs of the citizen.
1.2 The Department of Women and Child Development was created in 1995.It is also
aimed at implementing different social welfare schemes meant for persons with
disability, the old, infirm and indigent persons.
2.0 OBJECTIVE: The citizen charter has been prepared keeping following objective in mind.
• To ensure responsive, accountable, transparent and people friendly administration.
• To clearly state the standards of service delivery.
• To develop administration that takes the citizens into total confidence.
3.0 WOMEN & CHILD DEVELOPMENT DEPARTMENT, GOVT. OF ORISSA
3.1 The Department is divided into six Sections, namely; (i ) Nutrition (ii) Women
Welfare (iii) Handicapped Welfare (iv) Child Welfare (v) Social Defence and (vi)
Integrated Child Development Services.
3.2 The Department has an elaborate field formation with the District Social Welfare
Officer (DSWO) to assist the Collector in each District and a Sub-divisional Social
Welfare Officer (SSWO) in every sub-division. Besides this, there are Social
Educational Organizers (SEOs) and Lady Social Educational Organizers (LSEOs)
at the Block level who assist the Block Administration in implementing the social
welfare programmes. Under the ICDS, there is a Project in every Community
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 3
Citizen Charter 2007
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 4
Development Block headed by a Child Development Project Officer (CDPO) and
12 ICDS Projects in 12 urban areas. Each ICDS Project is divided into 5-6
Sectors. Each sector is headed by a Supervisor, who oversees the work of 20-25
Anganwadi Centres (AWC) functioning at the village level. Each Anganwadi
Centre covers a population of about 1000 in the non-tribal areas and 700 in the
tribal areas and is run by an Anganwadi Worker (AWW) assisted by an
Anganwadi Helper (AWH).
3.3 At the state level, Minister, W&CD is in overall in-charge of the Department. The
W&CD Deparetment functions under the supervision and monitoring of
Commissioner-Cum-Secretary who is assisted by Director, Social Welfare-Cum-
Addl. Secretary. An organogram of the Deptt. is at Annexure-I. The Department
has under its aegis four statutory bodies, namely: (a) State Commission for Women
(SCW) (b) State Council for Child Welfare (SCCW), (c) State Social Welfare Board
(SSWAB) and (d) Mahila Vikas Samabaya Nigam (MVSN).
3.4 The activities of the Department are supported by financial outlays in the Non Plan
and Plan Budget of the State Government supplemented by the grants-in-aid
received from the Central Government through the Department of Women and
Child Development, Ministry of HRD, the Ministry of Social Justice and
Empowerment and the Ministry of Rural Development under a number of Central
Sector Schemes. The entire administrative cost of the ICDS Programme including
salaries of the staff and the honoraria of the Anganwadi Workers and Helpers is
met by the Department of W&CD, Government of India.
Citizen Charter 2007
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 5
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 6
3.5 The welfare schemes implemented by this department through the various
functionaries of W&CD are given separately at Chapter – II indicating the beneficiary wise
services. The beneficiaries covered under various schemes are enumerated below :
1.0 SERVICES FOR CHILDREN 1.1 NEW BORN 1.2 (0-6) MONTHS 1.3 6 MONTHS –1 YEAR 1.4 (1-3) YEARS 1.5 (3-6) YEARS 1.6 PRIMARY SCHOOL CHILDREN 1.7 CARE FOR ABANDONED/ ORPHAN CHILDREN (0-6 YEARS) 1.8 ORPHAN & DESTITUTE CHILDREN
(UPTO18 YEARS BOYS & 25 YEARS GIRLS) 1.9 WELFARE OF STREET CHILDREN 1.10 CHILDREN IN NEED OF SPECIAL CARE 1.11 CHILDREN IN CONFLICT WITH LAW (UPTO 18 YRS) 1.12 ADOLOSCENT GIRLS 2.0 SERVICES TO WOMEN 2.1 WOMEN 2.2 PREGNANT WOMEN 2.3 NURSING MOTHERS 2.4 WORKING WOMEN 2.5 WOMEN IN DISTRESS 3.0 OLD PERSONS 4.0 PHYSICALLY HANDICAPPED PERSONS 5.0 COMMUNITY 6.0 AWARDS 6.1 Awards to Children – Children with Outstanding Abilities (4-5 years) 6.2 Awards to Women 6.3 Awards to employees with disability 4.0 STANDARD OF PERFORMANCE:
• Courteous and helpful services.
• Registering of requests and complaints with acknowledgement.
• Reply in 15 days for individual beneficiaries.
• Reply in 30 days for representation of the General Public.
Citizen Charter 2007
CHAPTER - II
1.0 SERVICES TO CHILDREN 1.1 NEW BORN
Services Scheme Objective Service Entitlement Place Contact Person for further details
Weighment at Birth ICDS To know the nutritional status
Counseling as required Medical/ Home visit by ANM
Medical Officer/ AWW/ ANM
Immunization ICDS To protect from 6 Killer Diseases i.e. Polio, Diphtheria, Pertusis (Whooping Cough), Titanus, TB & Measles
Birth Polio & BCG Mother & Child Protection Card
Health Care Centre/ AWC
Medical Officer/ AWW/ ANM
Health Check up ICDS Health promotion Diagnosis and treatment. Home visit by ANM/ AWW
AWC/ PHC Home visit
Medical Officer/ AWW/ ANM
Referral Services ICDS Specific treatment if required
Referral fund in KBK districts only. Rree medical service for others.
PHC/ Hospital Medical Officer
Early Detection of Disability
HW To detect any type of disability and monitor development.
Refer to Hospital for further diagnosis and treatment.
PHC/ AWC/ Home visit
Medical Officer
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 7
Citizen Charter 2007
1.2 (0-6) MONTHS SERVICES Scheme Objective Service Entitlement Place Contact Person for
further details Monthly weighment ICDS Growth monitoring Counseling as required AWC AWW/ ANM Immunization ICDS To protect from Polio,
Diphtheria, Pertusis & Titanus
1st & 2nd & 3rd dose Polio & DPT
AWC/ PHC/ Immunization Point
AWW/ ANM/ Medical Officer
Health Check up ICDS Health promotion Diagnosis and treatment
AWC/ PHC -do-
Referral Services ICDS Specific treatment if required
Referral fund in KBK only. Free medical service for others.
PHC/ Hospital Medical Officer
Early Detection of Disability
HW To detect any type of disability and monitor development.
Refer to Hospital for further diagnosis and treatment.
PHC/ AWC/ Home visit
Medical Officer
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 8
Citizen Charter 2007
1.3 6 MONTHS –1 YEAR
Services Scheme Objective Service Entitlement Place Contact Person for further details
Supplementary Nutrition (SNP)
ICDS To promote nutritional status of mild, moderate & severely malnourished children.
1. Spot feeding for mild & moderate.
2. Dry and take home ration in case of severe malnutrition children
Ration : Rice : 80 gms Dal : 15 gms.
AWC/ Home AWW/ Supervisor/ CDPO
Immunization ICDS To protect from Diphtheria, Polio, Measles, Night blindness
DPT, Polio, Measles & Vitamin-A
AWC/ PHC ANM/ AWW/ Medical Officer
Early Detection of Disability
HW/ ICDS
To detect any type of disability and monitor development.
Refer to Hospital for further diagnosis and treatment.
PHC/ AWC/ Home visit
Medical Officer (Specialist)
Health Check up ICDS Health promotion - Diagnosis and treatment. - Home visit by ANM/ AWC - First-aid Medicine
AWC/ PHC/ Home visit by ANM/ AWC
-do-
Growth Monitoring (Monthly weighment)
ICDS Health promotion Counselling as required.
AWC ANM/ AWW
Referral Services ICDS Special treatment if required
Referral fund in KBK districts only. Free medical service for others.
PHC/ Hospital Medical Officer
Early Detection of Disability
HW To detect any type of disability and monitor development.
Refer to Hospital for further diagnosis and treatment.
PHC/ AWC/ Home visit
Medical Officer
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 9
Citizen Charter 2007
1.4 1-3 YEARS
Services Scheme Objective Service Entitlement Place Contact Person for further details
Supplementary Nutrition (SNP)
ICDS To promote nutritional status
1. Spot feeding 2. Dry and take home ration in case of severely malnourished children Ration : Rice – 80gms & Dal 15 gms.
AWC/ PD Centre AWW/ Supervisor/ CDPO
Immunization ICDS To protect from Polio, Pertusis, Titanus and night blindness.
Booster Polio, Booster DPT & Vitamin-A (6monthly)
AWC/ PHC AWW/ ANM/ Medical Officer
Health Check up ICDS Health promotion Diagnosis and treatment, First aid medicine
AWC/ PHC -do-
Growth Monitoring (Monthly weighment)
ICDS Health promotion Counselling as required. AWC ANM/ AWW
Referral Services ICDS Special treatment if required
Referral fund in KBK only. Free medical service in other districts.
PHC/ Hospital Medical Officer
Early Detection of Disability
HW To detect any type of disability and monitor development.
Refer to Hospital for further diagnosis and treatment.
PHC/ AWC/ Home visit
Medical Officer
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 10
Citizen Charter 2007
1.5 3-6 YEARS
Services Scheme Objective Service Entitlement Place Contact Person for further details
Supplementary Nutrition
ICDS To promote nutritional status
3. Spot feeding 4. Dry and take home ration (double ration) for malnourished children Ration : Rice – 80 gms. & Dal – 15 gms.
AWC/ PD Centre AWW/ Supervisor/ CDPO
Immunization ICDS To protect from 6 killer diseases.
1.7 CARE FOR ABANDONED/ ORPHAN CHILDREN (0-6 YEARS)
Services Scheme Objective Service Entitlement Place Contact Person for further details
Residential facility to children upto 6 yrs.
Sishu Greh
To provide residential facility for care and protection of abandoned children
Care and protection upto 6 years or till adoption.
6no.s of Sishu Grehs in the State (Refer Chapter-IV)
Secretary
Care for abandoned/ orphan (Adoption)
Adoption To provide non- institutional services for care and protection of infants and children who are either abandoned or orphaned/destitute/surrendered and for their rehabilitation through adoption.
Non institutional rehabilitation – Adoption of parentless children in families. Institutional & Non-institutional
Refer Districtwise service list.
DSWO/ SEO
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 12
Citizen Charter 2007
1.8 ORPHAN & DESTITUTE CHILDREN (UPTO18 YEARS BOYS & 25 YEARS GIRLS)
Services Scheme Objective Service Entitlement Place Contact Person for further details
Welfare of Orphan & Destitute Children
Child Welfare
To provide care, protection, education and vocational training to the orphan children and to bring them to the level of normal citizen of the country.
Accommodation, Food, education, Vocational training, Health check up etc.
Refer Districtwise service list for Orphanage. (Chapter-IV)
DSWO/ NGOs managing the Scheme as per list.
1.9 WELFARE OF STREET CHILDREN
Services Scheme Objective Service Entitlement Place Contact Person for further details
Welfare of street Children
An Integra-ted programme for Street children
Day care service to the homeless children
Education, food, vocational training, health check-up.
5 centres in Capital town (Bhubaneswar) of the state
Ruchika Social Service
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 13
Citizen Charter 2007
1.10 CHILDREN IN NEED OF SPECIAL CARE (HANDICAPPED)
Services Scheme Objective Service Entitlement Place Contact Person for further details
Early detection and physical restoration services
Early detection & NPRPD
To detect disability of early age of onset and provide immediate medical intervention, theraputic support & fitment of assistive devices.
All categories of persons with disability
DDRCS and SIDR
Professional Team of DDRCS and SIDR.
Referral Services DDRC To promptly provide the referral services to identified young disable children
The AWWs have been oriented to detect disabilities in young children and follow up this matter with the respective Medical Officers.
Refer districtwise list
DSWO
Special School for the Disabled
Mtce. Of PH& MR Children
To provide free education to the Hearing Impaired, Visually Challenged and Mentally Challenged children through special schools
Residential as well as non-residential care and education
16 Districts. Ref. districtwise list.
Secretary/ President of the Organisation managing the schools.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 14
Citizen Charter 2007
Services Scheme Objective Service Entitlement Place Contact Person for
further details Financial support/ Scholarship/ Educational aids/ Aids & appliances to the Handicapped Students
Scholar-ship/ Edu. Aids/ Aids & Applian-ces to the Handica-pped Students
- To provide Scholarship to the disabled students (Disability morethan 40%) studying from Primary to Post Graduation level and to facilitate education by supplying special educational aids. - To facilitate education by supplying special educational aids - To supply aids & appliances.
Scholarship is being provided to the students studying in different classes. Primary Sch. : @Rs.100/-pm; Middle & High School : @Rs.14/- pm; College : @Rs.160/- pm; College (PG) : @Rs.190/- pm; Tech. & Vocational trg : @Rs.190/- pm.
Primary School to University level disable students
BDO/ Executive Officer/ DSWO at District Level. DDRC/SIDR
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 15
Citizen Charter 2007
1.11 UVENILES IN CONFLICT WITH LAW - (CHILDREN UPTO 18 YEARS)
Services Scheme Objective Service Entitlement Place Contact Person for further details
Care and protection of Juveniles placed in Difficult Circumstances
A programme for Juvenile Justice
To protect juveniles in conflict with law for the adjudication of and disposal of certain matters related to them.
Protection under JJ Act 2000. Juvenile Justice (Care & Protection of Children) Orissa Rule, 2002.
Observation Home, Special Home
DSWO/ District JJ Board
Children in need of care & protection
A programme for Juvenile Justice
To protect and rehabilitate children in need of care and protection
Protection under JJ Act 2000. Juvenile Justice (Care & Protection of Children) Orissa Rule, 2002.
Childrens Home, Shelter Home
DSWO DCCW/ Child Welfare Committee
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 16
Citizen Charter 2007
1.12 ADOLESCENT GIRLS (11-18 YEARS)
Services Scheme Objective Service Entitlement Place Contact Person for further details
Care and protection of Adoloscent Girls
Kishori Shakti Yojana (KSY)
To self-empower the adolescent girls and to improve their nutritional and health status and promoting among them awareness about health, hygiene, nutrition and family life.
Medicines provided to reduce anemia & deworming Groups and Balika Mandals formed for imparting training to adolescent girls on health, hygiene, nutrition and family life education.
AWC Balika Mandal
Project Level : CDPOs District Level : DSWOs. DIT Members
Nutrition Programme for Adolescent Girls
NNM (NPAG)
To address the wide spread problems of malnutrition among adolescent girls.
Supply of 6 Kgs of rice per adolescent girl in Kalahandi & Koraput districts.
AWC CDPO, DSWO
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 17
Citizen Charter 2007
2.0 SERVICES TO WOMEN
2.1 WOMEN Services Scheme Objective Service Entitlement Place Contact Person
for further details
Nutrition and Health Education
ICDS To train and educate all the women in the age of 15-45 years in the area of health, nutrition, development needs for children and family.
Educate the rural & tribal women in the area of health, nutrition, developmental needs for children and family like safe mother hood, child care, safe drinking water and other antenatal, post-natal care and personal hygiene.
Helping women to achieve economic independence by enabling them to have independent employment and income so that the women are well placed to overcome the negative social pressures and gender biases.
Capacity Building, Technical Support, Marketing support given to SHGs.
WSHGs by MVSN/ NGO
Project Level : CDPOs SHG members
Training & capacity building of SHGs
Swayamsiddha
To establish Self-reliant Women’s SHGs;
Stable WSHGs are provided with training for capacity building. Loans with credit advantage are provided to enhance their economic activities.
WSHG Bank
CDPO
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 18
Citizen Charter 2007
Services Scheme Objective Service Entitlement Place Contact Person for
further details Upgrading traditional skills for income generation among assetless women
Supports to Trg. and Emp. Prog. for Women (STEP)
To upgrade traditional skills among poor and asset less women and helping them to acquire new skills for pursuing sustainable economic activities for income generation.
Training on traditional sectors i.e Agriculture, Animal Husbandry, Dairy, Fisheries, Handloom, Handicraft, Khadi and Village industries, Sericulture, Social forestry and wasteland development.
Women Coopera-tive Mahila Vikas Samabay Nigal, BBSR
DSWO Director, SW
Support services to WSHGs for marketing their products
Mahila Vikas Samabaya Nigam (MVSN)
MVSN a nodal agency for implementing schemes & programmes for the welfare, development and empowerment of women.
Market the WSHGs product through Pallishree Mela, Exhibitions. It is also a nodal agency for implementation of all schemes for women empowerment.
MVSN MD, GM of MVSN.
Protection & safeguard of women rights
State Commission for Women
A statutory body established to protec and safeguard women rights
Looking after the specific cases of complaints of atrocities, harassment, denial of rights and exploitation of women and taking corrective action.
O/O the State Commission for Women, Orissa
State Women Commission
Development of neglected women
OSSWB To support and help the neglected and marginalized women and children
Running 341 Creches, 33 family counseling centers, 31 short stay homes, 12 Mahila mandals & 22 condensed courses for women
State Social Welfare Advisory Board
Chairperson and Secretary, OSSWAB.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 19
Citizen Charter 2007
Services Scheme Objective Service Entitlement Place Contact Person
for further details
Dowry related matters under Law
The Dowry Prohibition Act 1961
Dowry Prohibition Govt. have appointed Sub-Divisional Magistrates as Dowry Prohibition Officers to hear complains
O/O The SDO
SDO
Women & Child Desk in all Police Stations
Mahila & Shishu Desk
To attend to the grievances relating to Women & Children the two vulnerable sections.
Officials attached to such desk have been sensitized about function of the Desk.
Specific Police Stations (Dist.wise list)
In-charge of Police Stations.
A 24 hour crisis response center for women in districts
Helpline To receive 24hrs online problems of women
Helplines are functioning in 24 districts of the state to hear the problems of women and to settle them in appropriately.
Helpline Offices. (Ref districtwise list)
Officials of Helpline
Committee on Sexual Harassment
Sexual Harass-ment
To ensure that sexual harassment does not take place in the workplace.
The Divisional Magistrates constitute district level complain committee and one senior lady officer is in the district should be the chairperson and the Collector or his/her representative should be member of the state level committee.
Collectorate
DSWO/ Collector
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 20
Citizen Charter 2007
2.2 PREGNANT WOMEN
Services Scheme Objective Service Entitlement Place Contact Person for further
details Helping Pregnant Women & Nursing Mothers
SNP To improve the health and nutritional status of children in the age group of 0-6 years for a period of 300 days a year as per nutritional norms.
pregnant women and nursing mothers are provided counseling with regard to certain key services such as ante-natal care, iron-folic acid supplementation and improved care during pregnancy, timely immunization etc.
AWC AWW Supervisor & CDPO
Immunization ICDS To improve the immunization of pregnant women
Immunization to Pregnant Women
Health Checkup ICDS
To provide health services to Pregnant mothers and nursing mothers.
Ante-natal check-up of pregnant women Post-natal checkup of nursing mothers
AWC ANM center PHC/ CHC
ANM/ LHV/ MO
Referral Services ICDS
To provide health services to women in need of special medical care.
Referral to PHC & Hospital PHC/ Hospital
MO, PHC or CHC
Nutrition & Health Education
ICDS
To provide NHED with an aim to enhance the capacity of mothers and community to look after the health and nutritional need of mother within the family environment.
NHED is provided to mothers whose children suffer from frequent illness.
Home visit/ AWC
AWW Supervisor CDPO
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 21
Citizen Charter 2007
2.3 NURSING MOTHERS
Services Scheme Objective Service Entitlement Place Contact Person for further
details Diet supplementation to Pregnant and lactating mothers
ICDS To improve the health and nutritional status of pregnant women and lactating mothers from low income families for a period of 300 days a year as per nutritional norms.
300 days a year food supplementation to nursing mothers as per norm i.e. 500 Calories & 20-25gm Protein to P&L mothers.
AWC AWW/ Supervisor/ CDPO
2.4 WORKING WOMEN
Services Scheme Objective Service Entitlement Place Contact Person for further
details Hostel facility for working women
Working Women Hostel
To provide cheap and safe hostel accommodation to working single women living out of their homes.
Shared Accommodation; Shared Mess and electricity charges with Minimum rent of Rs.200/- per month.
View List District Level : DSWO State Level : Director SW, Dy. Secy., Women Welfare
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 22
Citizen Charter 2007
2.5 WOMEN IN DISTRESS
Services Scheme Objective Service Entitlement Place Contact Person for further
details Rescue of Women in Distress
Rehabilita-tion of Women in Distress
To rescue the women in distress and provide them training and support for their economic stability in the society.
Training and support NGOs (6nos) (Ref. District-wise list)
Secretary, NGO
Help to Widows without family support; harassed women; women returned from jail etc.
Swadhar To provide holistic and integrated services in difficult circumstances to women and acts like a helpline for women in distress.
Provision for food, clothing, shelter, health care counseling and legal support, social and economic rehabilitation through education and awareness generation to women in distress.
NGOs & W&CD Department (Ref. districtwise list)
NGOs managing the Swadhar Shelter Home/ DSWO
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 23
Citizen Charter 2007
Services Scheme Objective Service Entitlement Place Contact Person
for further details
Grievance to Women & Children
NALSA “Women & Child Protection Unit”
To consider women and child related grievances and to provide speedy justice to them.
Redressal of grievances of women
Secretary, District Legal Service Authority.
Help to distressed women
FCC Short Stay Home
To provide preventive and rehabilitative services to women who are victims of atrocities.
Counseling, investigation on dowry death, referral to short stay homes.
Central Social Advisory Board
Chairman SSWASB
Rehabilitation of Women and girls in distress
Short Stay Home FCC for Women only
To help the women and to rehabilitate them for a short period of time (6months to 3 years) for regaining confidence in them to meet the situation.
Provisioning of food, shelter, clothing, health check up and institutional services. Counselling at FCC
NGOs (Ref districtwise list)FCCs are function-ing in different districts.
Short Stay Homes by NGOs. (Annexure –VI) District Level : DSWO. DSWO/ NGO
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 24
Citizen Charter 2007
3.0 SERVICES TO OLD PERSONS
Services Scheme Objective Service Entitlement Place Contact Person for
further details
Food for Old, infirm & indigent persons
Emerge-ncy Feeding Programme
To provide one square meal a day to old, infirm and indigent persons on a sustained basis which will help the poorest and the most vulnerable section of the rural population in KBK districts only.
Ration per person Rice – 200 gms, Dal – 40 gm, Vegetables – 20 paise, Others – 9 paise
AWC AWW
Social Security to Old & destitute persons by providing pension
State Old Age Pension (SOAP) Scheme
To improve the social securities of old and destitute of 60 yrs of age and above including destitute widows and leprocy cured persons with visible sign of deformity.
The pension @Rs.200/- is being disbursed to the beneficiaries in shape of Cash at G.P head quarters on a fixed date i.e. 15th of each month.
GP HQ/ Ward/ Block HQ/ NAC/ Municipal Office
BDO of the concerned block or the Executive Officers of ULBs.
Social benefit to poors during old age
National Old Age Pension (NOAP)
To provides social benefit to the poor household in the case of old age i.e. 65 years.
The pension @Rs.200/- is being disbursed in shape of Cash at G.P head quarters on a fixed date i.e 15th of each month.
GP HQ/ Ward/ Block HQ/ NAC/ Municipal HQ
BDO/ Executive Officer ULB
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 25
Citizen Charter 2007
Services Scheme Objective Service Entitlement Place Contact
Person for further details
Social support to Old persons
Programme for Care of Older Persons
To provide physical, social and psychological support to the poor/destitute aged persons.
Food, Shelter, Medical Facilities, Care and Protection. (NGOs running with support of State Govt. in different districts)
49 old age homes running in the state by NGOs with State Govt. support (Ref. district wise list)
Secretary, NGO/ DSWO/ Supdt. Of Old Age Homes.
Social support to Old & destitute persons
Day Care Center
To provide nutrition, health check up, facilities to the old aged poor people below the poverty line.
Food, Health Check up facilities, refreshment & recreation facilities
70 Day Care Centres in the state. (Ref districtwise list)
Secretary, NGO/ DSWO/ Supdt. Of Day Care Centres.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 26
Citizen Charter 2007
4.0 PHYSICALLY HANDICAPPED PERSONS
Services Scheme Objective Service Entitlement Place Contact Person for
further details
Pension to Disabled persons
Orissa Disability Pension Scheme (ODP)
To Support sustainance of physically handicapped persons
Rs.200/- per month. State Govt bears all the expenditure on this scheme.
District, Block, Municipa-lity, NAC
BDO of the concerned block or the Executive Officers of ULBs.
Special Aids to Physically handicapped persons
Supply of Special Aids & Applian-ces
To provide special aids and appliances to differentially abled persons.
Special aids are now being distributed through the agencies like NIRTAR, ALIMCO, IRCS and DRC (SIDR) & NGOs, DDRCs
To provide training to adolescent/ adults with disabilities for their economic empowerment and to become self-sufficient and self-reliant.
Vocational Training in different Trades by the NGOs, ITIs & Polytechnics etc.
OAB, Satyanagar; OAD & AOOHWA, Palaspalli, BBSR
Secretary/President of the concerned Organisation managing the VTCs.
Self-employment for Leprosy Cured Persons
Rehabilitation of Cured Leprosy Patients
To empower the Leprosy Cured Persons with skills that would enable them to improve their socio-economic condition and to sustain themselves through self-employment and entrepreneurship either individually or collectively.
Vocational Training to LCPs in different trade
HKNS, BBSR; Dayashram, Cuttack; OMDC; Bhairabi Club
Secretary/President of the concerned NGO running the programme. DSWO
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 27
Citizen Charter 2007
Services Scheme Objective Service Entitlement Place Contact Person for
further details
Care for disabled persons
National Trust
To take care of the most marginalized sections of the disabled with Autism, Cerebral palsy, Mental Retardation, and multiple disabilities.
Support service Balasore, Puri, Sambalpur, Ganjam
DSWO
Self-Employment to Handicapped Persons
NHFDC Loan & Other Loans
To provide support for their livelihood. Loan facilities as per admissibility.
SJRY (MVSN)
Mahila Vikas Samabay Nigam (MVSN)/ DSWO/ State level Director (SW), PD, DRDA
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 28
Citizen Charter 2007
5.0 COMMUNITY
Services Scheme Objective Service Entitlement Place Contact Person for
further details
Information Education & Communication
IEC To create awareness & ownership of the programmes by the community.
Gain knowledge out of exhibition, workshop, group discussion, demonstration, Baby show, competition, festivals, booklet distribution, Awareness campaign.by W&CD, Govt. of Orissa functionaries.
State level; District level; Block level; Sector level; AWC level
W&CD DSWO CDPO AWC
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 29
Citizen Charter 2007
6.0 AWARDS
6.1 AWARDS TO CHILDREN
Service Scheme Objective Service Entitlement Place Contact Person for further details
Awards to children National Child Award for exceptional achievement
To honour and give recognition to the children with exceptional abilities & outstanding achievements in various field including academics, arts, culture and sports.
Gold Medal; Silver Medal & Cash prizes
District Level : DSWO State Level : Director SW
Awards to children National Award for Child Welfare
To honour and give recognition to the individuals and institutions who have rendered best work for the cause of children.
Individual Award: i) A cash prize of Rs.1,00,000/-, ii) A citation. Institutional Award: i) A cash Prize of Rs.3,00,000/-, ii) A citation. The award is being announced on 14th Nov, on the occasion of Children’s day each year and is being given at New Delhi .
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 30
Citizen Charter 2007
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 31
6.2 AWARDS TO WOMEN Services Scheme Objective Service Entitlement Place Contact Person
for further details
Award to individual women in the field of Social development.
Stree Shakti Puraskar
To honour and recognize the achievements of individual women in the field of social development.
5 National Awards @ Rs.1 Lakh & a citation each .Specific works for which award will be given
DSWO’s Office and W&CD Deptt.
DSWO
6.3 AWARDS TO EMPLOYEES WITH DISABILITY
Services Scheme Objective Service Entitlement Place Contact Person for
further details
Recognition to efficient and outstanding employees with disability
National Award for the welfare of Persons with Disabili-ties
To give recognition and encouragement to the efforts of efficient/ outstanding employees with disabilities.
11 category of awards are being given under this scheme
District Level: DSWO State Level: Director SW.
Citizen Charter 2007
CHAPTER - III
LIST OF VOLUNTARY ORGANIZATIONS WORKING IN THE DISTRICTS OF ORISSA
ANGUL DISTRICT
SN SERVICE CENTRES CONTACT PERSON &
TEL. NO. SHORT STAY HOME Voluntary Institute for Rural Development
CHILD WELFARE COMMITTEE Dr. Radhanath Rath, Retd. Prof. of
Psychology, Utkal University, Chairperson
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 41
Citizen Charter 2007
Dr. Damodar Sahoo, Secretary, Servants of India Society, Choudwar, Member Dr. Sarat Cchandra Dash, OAS (Retd.), Officer, Member Ms. Nabanitam Rao, Social worker, Member Ms. Saila Behera, Secretary, Basundhara, Member
Kasturba Gandhi National Memorial Trust (for girls) Satyabhamapur, Cuttack.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 42
Citizen Charter 2007
DEOGARH DISTRICT
F.C.C. SUPPORT,Ward No:5,Tanla Sahi, Dist.
Deogarh.
Contact person : Chandrasekhar Sahu, Director, Ph. 0674-2400613.
HELP LINE SUPPORT,Ward No:5,Tanla Sahi,
Deogarh.
Contact person : Chandrasekhar Sahu, Director, Ph. 0674-2400613.
CHILD WELFARE COMMITTEE Sri Giridhar Nanda, Retd.IAS,
At:Bhuyansahi,PO/Dt:Deogarh, Chairperson Sri Aabanikanrta Pradhan,Retd. CDMO,At/PO:Kalla,Dist:Deogarh, Member Sri Markanda Pradhan,Retd. Headmaster, At:Kacheri Sahi,Po/|Dist:Deogarh, Member Smt. Piari Topno,Retd. Matron,At/PO/Dist:Deogarh, Memeber Sri Jogesh Dalbehera, Social worker,At/PO/Dist:Deogarh, Member
DHENKANAL DISTRICT
SHORT STAY HOME Maharshi Dayananda Service Mission,
Contact Person : Sri R.N. Padhi, Secretary, Ph. 06810-270807
F.C.C. Janakalyana Pratisthan,
S.K.C.G. Hostel Road, Paralakhemundi, Gajapati,
Contact Person : Shri D.M. Panda, Secretary, Ph. 06815-23769.
ORPHANAGE R.C.M. Children’s Home, (for girls)
At. Badapada, Po. R. Udayagiri, Dist. Gajapati.
CHILD WELFARE COMMITTEE Sri Y.S. Murthy, Jangam Street,
Paralakhemundi, Gajapati, Chairperson. Sri Sudam Chandra Pradhan, Retd. Addl. S.P., Paralakhemundi, Dist. Gajapati, Member. Dr. M. Ramalaxmi, Sr. Asst. Surgeon, District Head Quarter Hospital, Paralakhemundi, Member Ms. Subalaya Pradhan, Lecturer in Home Science, Women’s College, Paralakhemundi, Member. Dr. Mrs. M. Das, Lecturer in Education, Women’s College, Paralakhemundi, Member.
SPECIAL SCHOOL Maharaja Krushna Chandra Gajapati School
for the Blind and Deaf At : Mohana, Dist : Gajapati
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 46
Citizen Charter 2007
GANJAM DISTRICT
SHORT STAY HOME Institute for Women’s Welfare,At/PO:
OBSERVATION HOMES Banadevi Seva Sadan, Kabisurya Nagar, Ganjam
Observation Home and Special Home, Berhampur (Run by Govt.) Observation Home and Special Home for Girls, Berhampur (Run by Govt.)
CHILD WELFARE COMMITTEE Sri Makardhwaj Hota, IAS, Retd. Gajapati
Nagar, Berhampur, Chairperson Smt.Gitarani Swain, Social worker, Badakhemandi street, Berhampur, Member Sri A.K.Rath, Retd. Principal, GP Science College, K. Chandra High School Road, Berhampur, Member Smt. Subarna Rani, Retd. Prof. Pediatic, MKCG Medical College, Berhampur, Member Smt. Sujata Pattnaik, Lecturer in English, Mahila Mahavidhyalaya , Chhatrapur, Member
CHILDREN’S HOME Utkala Balashrama, Berhampur (for girls)
Ganjam. DSWO, Ganjam
Banadevi Seva Sadan, Kabisuryanagar, Ganjam.
DSWO, Ganjam
DDRC (Rehabilitation Services to PWDs), Dist : Red Cross Society, Ganjam
DSWO, Ganjam
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 48
Asha Nayakam Seva Sansthan, At. Binjharpur, Mandari, Dist. Jajpur. Day Care Centre – 05.
DSWO, Jajpur
Jayanti Pathagar, At. Sahapara, Po. Brahmabarada, Dist. Jajpur. Day Care Centre – 01.
-do-
ORPHANAGE Baladev Jew Sevashram,
At. Nuagaon, Po. Alkund, Via. Preetipur, Jajpur.
Utkal Balashram, Jajpur Sakha. At/Po. Jajpur.
CHILD WELFARE COMMITTEE Dr. Khirod Mohanty, Chairman
Sri Biswambar Mishra, Retd. Teacher, Member. Sri Hrushikesh Gochhayat, Member, Sri Dhirendranath Kar, Retd. Sr. Public,
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 49
Citizen Charter 2007
Member. Smt. Sulata Deo, Brahmabarada, Member.
JHARSUGUDA DISTRICT
SWADHAR SHELTER HOMES SEHADA,
Old Power House Road, Near Bus Stand, Jharsuguda.
Contact Person : Anandini Padhi, Ph. 06645-274178/270183/ 9861094948 (M)
F.C.C. Socio Economic Health and Agricultural
Development Association, Deepak Bhawan, Old Power House Road, Jharsuguda.
Contact Person : Anandini Padhi, Director. Ph. 06645-274178/ 98610-94948 (M)
HELPLINE SEHADA,
Old Power House Road, Near Bus Stand, Jharsuguda.
Contact Person : Anandini Padhi, Ph. 06645-274178/270183/ 9861094948 (M)
SPECIAL SCHOOL 1. District Disabled School
At : Budapara, Po : Sarbahal Dist : Jharsuguda (Special school for Blind, Deaf & MR) 2. Utkal Kalyan Seva Sangha At : Brundamal, Po : Badamal Dist : Jharsuguda (Special school for Deaf & MR)
ORPHANAGE Thakarbapa Seva Sadan,
At. Garakhai, Po. Belpahar, Dist. Jharsuguda.
CHILD WELFARE COMMITTEE Sri Tikuna Jayapuria, OAS (SB) Retd. PD,
DRDA, Jharsuguda. At/Po. Sahayog Nagar, Po. Budharaj, Sambalpur. Chairperson. Ms. Susama Mohanty, HOD, Home Science, Women’s College, Jharsuguda, Member. Dr. Minakhi Satpathy, Secretary, ASHA, Rengalbeda, Jharsuguda, Member. Dr. Sankaram Dubey, Retd. Asst. C.D.M.O., At/Po. Beheramala, Dist. Jharsuguda, Member. Sri B.K. Pattnaik, General Secretary,
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 50
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 51
Citizen Charter 2007
Po/Dist: Jagatsinghpur (School for MR)
VOCATIONAL TRAINING CENTRE FOR THE HANDICAPPED PERSON ;
Association for Social Reconstructive Action, ASRA, Plot No. 1284/C, Sector-6, Markat Nagar, Cuttack Location: Main Road, Machhagaon, Po/Dist: Jagatsinghpur
DIFFERENT PROJECTS UNDER “AN INTEGRATED PROGRAMME FOR OLDER PERSONS”
Bhairabi Club, At/PO:Kurumapada,Hadapada, Khurda Old age Home-01 Day care cente-01
Juba jyoti Club, Kumundala, Niali, Khurda Old age Home-01
Union for Learning Training and Reformative Activities(ULTRA) Sagargaon,Rajasunakhala, Khurda Old age Home-01 Day care centre-01 Mobile medicare unit-01
Viswajivan Seva Sangha, Saradhapur, Gada Sasanapur, Khurda Old age Home-02 Day care centre-05
Jay Jagannath Club, Bada Berana, Khurda Day care centre-01
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 53
Citizen Charter 2007
OSDS, Nimitta,
Tarintara, Khurda DSWO, Khurda
Orissa Association of Deaf Palaspalli, Bhubaneswar
DSWO, Khurda
Organisation for Social Change and Rural Development(OSCARD) AT/po:Saheednagar, Bhubaneswar Day care centre-02 Mobile medicare unit-01
Padmashree Society. Bachharapatna, Jatni, Khurda Day care centre-01
Council for All Round Development of Society At:Jayadev nagar, Nageswartangi,BBSR Day care centre-02
Special Schools : 1. Sishu Sakha Sangha, House No. HIG-154, Pokhariput, BDA Colony, Bhubaneswar Project & Place : Spl. School for Deaf & MR At : Barasahi, Po : Pubusahi, Dist : Khurda 2. The Institute for Helping the Disabled, Plot No. 509, Sahidnagar, Bhubaneswar (Special school for Multiple Handicapped Children) 3. DDRC (Rehabilitation Services to PWDS. District Disability Rehabilitation Centre, At : ICDS Building Collectorate, Khurda
Contact Person : DSWO, Khurda
VOCATIONALA TRAINING CENTRE FOR THE HANDICAPPED PERSONS
Open Learning System,At:G-3-A/1,Gadakana Mouja,PO:Mancheswar Railway Station Colony,Bhubaneswar – 17.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 55
Citizen Charter 2007
COMMUNITY BASED REHABILITATION CENTRES
Orissa Association for the Blind, Malgodown Road, Satyanagar, Bhubaneswar
Half way home for psycho-social Rehabilitation of treated and controlled mentally ill patients People’s forum, At/Po : New Bus stand, Dist : Khurda Project Place : ASRA Half way House At : Bhagabanpur Industrial Area, Tamando Khurda
Rehabilitation-Cum-Transit Home for the Disabled
Shanta Memorial Rehabilitation Centre 108-D, Master Canteen Building, Station Squire, Unit – III, Bhubaneswar Project Place : P-II, Jayadev Vihar, Behind Kalinga Hospital, Bhubaneswar
DIFFERENT PROJECT UNDR” AN INTEGRATED PROGRAMME FOR OLDER PERSONS
Old Age Homes : Gandhian Institute of Technical Advancement(GITA) Jaganathpur, Naindipur, Kendrapara Bright Career Academy, Dolamandap, Koraput Jana Kalyana Samitte, Padwa, Koraput
DSWO, Koraput
DRUG DE-ADDICTION-CUM-REHABILITATION CENTRE
Gandhian Institute of technical Advancement , At:Jaganath Pur, PO: Nainindipur, Dist:Kendrapara, Project Address: At: Lamptaput., Dist: Koraput
SPECIAL SCHOOLS Red cross and Rotary Society for the
Handicapped, Koraput( School for Blind and Deaf)
ALOK, At: Collectorate Campus, Koraput (School for MR/Cerebral Palsy/Spastic children)
ORPHANAGE
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 57
DDRC (Rehabilitation Services to PWDs) ALOK, At/Po/Dist : Koraput
DSWO, Koraput
CHILD WELFARE COMMITTEE District Magistrate , Koraput, Chairperson,
District Probation Officer, Koraput, Member Dr. Raghunandan Panigrahi, Jeypore, Member, Smt. Susmita Rout, Aurobindo Nagar, Jeypore, Member, District Social Welfare Officer, Koraput, Member
KEONJHAR DISTRICT
SHORT STAY HOME Dhakotha Jubak Sangha,
At/Po. Dhakotha. Location Centre : At/Po. Kanto, Dist. Keonjhar.
CHILD WELFARE COMMITTEE Sri Girijashankar Pattnaik, Retd. District
Judge, Chairperson. Prof. Gopabandhu Behera, Member, Sri Manamohan Mathur, Ex-M.P., Member Sri Lalit Kanungo, Journalist, Member Smt. Aradhana Nanda, FARR, NGO, Member.
SISHU GREHA Nehru Seva Sangha,
Bhawanipatna, Kalahandi.
KENDRAPARA DISTRICT
SWADHAR SHELTER HOMES Gandhian Institute of Technical
SPECIAL SCHOOLS IRCS, Dist:Branch, Mayurbhanj, (School
for blind & deaf) DSWO, Mayurbhanj
Bharat Jyoti, At : Jhanjiri Mangala, PO: Telengabazar, Cuttack Project Place : College Road, Betnoti, Po : Betnoti, Dist : Mayurbhanj (Special School for the Blind, Deaf & MR
DSWO, Mayurbhanj
ORPHANAGE Sishu Seva Sadan, At/Po:Gorumahisani,
Dist:Mayurbhanj
Maa Mangala Balashrama , At:Mangalpur, PO:Chengua, Mangalpur, Dist:Mayurbhanj
HELPLINE Peoples forum, Main Road, Malkanagiri DRUG DE-ADDICTION-CUM-
REHABILITATION-CENTRE
Orissa Social Rural Technology Institute, At/PO; Garjanga, Dist: Cuttack Project Address: At/po: Mundar Mathili, Malkanagiri
CHILD WELFARE COMMITTEE Sri J. Appal Swami, Retd. ASP, Orissa
Public Service, Member Sri Ranjan Kumar Swain, Lecturer,Malkanagiri College, Academician Member Sri N. Raghab Rao, Utkal Minorities Weaker section Development Society, Podia, Member Sri Padmanav Madhami, Ex- Headmaster, Board UGME School, Malkanagiri, Member Sri Gourang Kumar Kar, Headmaster, UGME school, Kudumulugumma, Member
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 66
Citizen Charter 2007
NUAPADA DISTRICT
F.C.C. Orissa Peoples Development Council, At”
Banadwar,PO: Similisahi, Via: Mahipur, Nayagarh Location: At : Main Road, Nuapada,
Contact Person: Ramesh Ch. Baral, Secretary
SPECIAL SCHOOLS District Red Cross Society, At/po:/Dist:
Nuapada, (School for MR/Cerebral Palsy/Spastic Children)
OBSERVATION HOME Prachin Bharatiya Gurukul Ashram,
Nuapada,
CHILD WELFARE COMMITTEE Sri Bimal kanti Bose, Ex- Government
Pleader, Chairperson Smt. Sonali Panigrahi, Chatana Mahila Sanghathan., Komna, Nuapada, Member Dr. Ajit Ku. Panda, Gadabahali, Member MS. Rajeswari Samant, Principal, Special School for children , Member Sri Balabhadra Mohanti, Retd. Govt. Teacher, Lachhipur, Member
Contact Person: N. Sahu, Secretary, Ph: 94372-23296
HELPLINE Ramakrishna Pathagar,
At/Po. Borida, Via. Kabisuryanagar, Dist. Ganjam.
Mr N Sahu, 94372 23296
PROJECTS UNDER” AN INTEGRATED PROGRAMEFOR OLDER PERSONS”
Saheed Baga Pujari Seva Sadan, Badabharandi, Umerkot, Dist: Nawarangpur (Day care Centre-01)
DSWO, Nawarangpur
ORPHANAGE Utkal Balashrama, Nawrangpur Sakha,
At/Po. Nawrangpur, C/o O.S.C.C.W., Bhubaneswar.
DSWO, Nawarangpur
CHILD WELFARE COMMITTEE Sri Damburdhar Behera, Rertd. Panchayat
Officer, At: Nawarangpur, Chairperson Sri Suresh Pattnaik, Social Worker, AVA, Nawarangpur, Member Sri Radhanath Behera, Principal Nawarangpur College, Member Smt. Saberi Mishra, Lecturer, Women’s College, Nawarangpur, Member, Dr. K. Sridhar Rao, Retd. Medical Officer, Dist.Medical , Nawarangpur, Member
NAYAGARH DISTRICT
SHORT-STAY-HOME Society for environmental Development and
voluntary Action, At/PO:Nayagarh
Contact Person : Ms Renubala Das, 9437114937(M)
Consultancy Centre for Training Research and Evaluation Centre, Sikharapur, Via:Sarankul, Dist:Nayagarh
Mr P K Patnaik, Gen. Secretary, Tel : 0673 254110
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 68
Citizen Charter 2007
SWADHARA SHELTER HOMES Association for Health Education and
National Institute of Tribal Welfare and Social Action, (NITWASA), Nayagarh
Old age Home-01 Day care centre-02
Jana Vikash , At/PO : Baramunda, BBSR, Khurda, Day care centre-01
DRUG-DE-ADDICTION –CUM-REHABILITATION CENTRE
Society for Environmental Development and Voluntary Action, Nayagarh
CENTRE FOR REHABILITATION FOR LEPROSY CURED PERSONS
National Institure of Tribal Welfare & Social Action, At:Badanasi, PO:Pubasahi, Khurda Location: At:Khandapara, Nayagarh
ORPHANAGE Anath Parityakta Balashrama,
At/PO : Tikiraipada, PO : Bandhamunda, Via-Gopalpur, Dist:Nayagarh
CHILD WELFARE COMMITTEE Sri Bimbadhar Mishra, Retd. Sub-judge,
Chairperson Sri Ramesh Chandra Nayak, Member Sri Parikhita Pattnaik.Social Worker, Member Sri S. Hazari, Retd. Professor Member Ms. Sabaramatee, Sambhab , Member
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 69
Citizen Charter 2007
SPECIAL SCHOOL 1. National Institute for Tribal Welfare and
Social Action, At : Barasahi, Po : Pubusahi, Dist : Khurda Project and Place : Spl. School for Deaf & MR, At : Ratakhandi, Po : Koska, Dist : Nayagarh 2. Bhima Bhoi Gramya Unnayan Sansad, At : Bandhasahi, Po : Goudaput, Dist : Nayagarh (Special School for Blind & Deaf)
DSWO, Nayagarh
PURI DISTRICT
SHORT STAY HOME Nilachal Seva
Pratisthan.Dayavihar,PO:Kanash
Contact Person : Shri S.C. Gajendra, Secy., Ph:240028
Association for Voluntary Action, At:Dampur, PO:Beraboi, Via:Delanga
Contact Person : D. Behera, Secy. Ph.No:06752-240028
Nilachal Nari Seva Samity, At:Habeligali, Puri
Contact Person : Smt. K.K. Acharya, Ph:06752-222129.
SWADHARA SHELTER HOME Nilachala Seva Pratisthan., Daya Vihar,
Kanas Puri
Contact Person: Sh Subash Chandra Gajendra, Ph:956752-240139
Nilachala Nari Seva Samity, At/PO:Haveligali, Dist:Puri
Contact Person : Smt. Kuntala Acharya, Ph:06752-222129, 272367
F.C.C. Bharat Seva Parishad, At:Kalyan
NagarPO:Sadangoi, Dist:Puri
Contact Person : Sh B.D.Baral, Secy, Ph : 06752-250135, 06758-239901
DIFFERENT PROJECTS UNDER “AN INTEGRATED PROGRAMME FOR OLDER PERSONS” :
Association for voluntary Action (AVA), Dampur, Berboi, Puri Old age Home-01 Day care centre-05 Mobile medicare unit-01
DSWO, Puri
Surakshya , Police line, Puri Old age home-01
DSWO, Puri
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 70
Citizen Charter 2007
Patita Paban Seva Sangha, Nimapara, Puri Old age Home-01
DSWO, Puri
Nilachala Seva Pratisthan, Daya Vihar, Kanas, Puri Old age Home-02 Day care centre-05
DSWO, Puri
Ratnachira, Satasankha Puri, Old age home-01
-do-
Jayakrishna Youth Club, Jankiagada, Puri, Old age Home-01
Council for All Round Development of Society, At:-Plot No.864, Jayadev vihar, Bhubaneswar Project address : At:-Goutamnagar,Raniguda,Rayagad
DSWO, Rayagada
ORPHANAGES Seva Samaj, At/PO:- Gunupur,
Dist:-Rayagada
Seva Samaj, At/PO:-Gunupur, Rayagada, Location:- Rayagada
Bal Niketan,At/PO:-Gunupur,Dist:-Rayagada
OBSERVATION HOMES Balniketan,Gunupur,Rayagada OLD AGE HOME Shakti Organization, Ramnaguda, Rayagada DSWO, Rayagada CHILD WELFARE COMMITTEE Shri K.S.Rao, OAS(I) SB. Addl. Dist.
Magistrate (Retd.) New Colony (Near ICDS Office), At/PO/Dist:- Rayagada, Chairperson Major G.C.Padhi, Retd. Reader in Economics, At:-R.K.Nagar,PO/Dist:-Rayagada,Member Shri Chita Ranjan Nayak, Banabasi Kalyana Ashram, At:-Gadiseskhal, PO:-Revolkona. Via:-J.K.Pur, Dist:-Rayagada, Member Dr.Jayadev. Retd. Addl. Dist. Medical Officer, At/PO/Dist:- Rayagada, Member
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 73
(RRRC), near RGH, Panposh Road, Rourkela, Sundargarh.
Contact Person : Mr. R C Behera 94370 85434
SPECIAL SCHOOL Regional Rehabilitation and Research
Centre (RRRC), near RGH, Panposh Road, Rourkela, Sundargarh. PROJECT : Spl. School for Spatic children and MR children PLACE : AM-84, Basanti Colony, Rourkela-12.
DSWO, Sundargarh
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 77
Citizen Charter 2007
CHAPTER - IV
JOB RESPONSIBILITIES OF ANGANWADI HELPER She has to work 4 hours a day to help the Anganwadi Worker in the following ways :
1. Cooking and service the food to children and mothers; 2. Cleaning the Anganwadi premises daily; fetching water for Anganwadi; 3. Cleanliness of small children and 4. Collection of small children from village at the Anganwadi.
Helper should develop skills in :
i. Training children to be hygienic in their personal and toilet habits;
ii. Assist AWW in health check-ups, weighing of children and immunization of pregnant women and children;
iii. Preparation of simple recipes, conservation of nutrients through correct methods of sanitation, storage and cooking;
iv. Disposal of food wastes, peels etc; v. Developing a small kitchen garden; vi. Organizing and conducting simple play and creative activities
for the overall development of children; vii. Organising group activities like singing songs with music and
actions, story tellingl dramatization etc. using folk media; viii. Eliciting participation of mothers in the Anganwadi Programme; ix. Creating an awareness among months about nutrition, health
and play needs of their children and x. Arrange equipment in the Anganwadi.
6. In absence of the Anganwadi Worker she will look into the activities of
Anganwadi.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 78
Citizen Charter 2007
JOB RESPONSIBILITIES OF ANGANWADI WORKERS For effective implementation of the programmes the Anganwadi Worker (AWW), who has to be a local woman belonging to the same village/ward and required to perform the following functions :
1. Community survey and enlisting beneficiaries. The community to be covered should be surveyed to find out the number of children below six years of age, pregnant and nursing mothers. Data about the number of families, family members and income should be obtained. Vital statistics particularly of new births and deaths (specially child and maternal deaths) should be recorded. Handicapped, exploited and destitute children should also be listed. In the collection and compilation of all this information, the supervisor would be guiding and helping the AWWs.
2. Supplementary feeding of 0-6 years of children and pregnant and nursing mothers.
3. Health and nutrition education to women, children and community, population education to women and parent and community education.
4. Non-formal pre-school education of the children between 3 to 6 years of age.
5. Primary health care and first-aid to children under six and pregnant and nursing mothers.
6. Detection of impairments among children in the early stage and help in the prevention of disabilities.
7. Contacting the parents of children coming to the Anganwadi through home visits and enlisting their participation in the programme.
8. Assisting health staff in immunization and health check-up. 9. Referral services for severely under-nourished/ mal-nourished, sick and at-
risk children and cases of communicable diseases and children with impairments.
10. Maintaining records/ registers particularly weight cards, child health cards, supplementary nutrition records, anganwadi attendance records etc.
11. Maintaining liaison with other institutions in the village/urban slub e.g. Panchayats, Mahila Mandals, Schools, Local organizations etc. and seeking their support and participation in the ICDS programme.
12. Formation of Balika Mandal under KSY and their capacity building. 13. Joint enquiry (verbal autopsy) into the cause of death of infants or pregnant
mother in their area. 14. Implementing positive deviance approach (Ame bi Paribu) for reduction of
malnutrition among 0-3 years children. 15. She will be associated with SHG group meetings, coordinating/ facilitating
credit linkages to SHG participate in mission shakti activities. 16. She will conduct Information Education Communication (IEC) activities
i.e. baby show competition, nutrition recipe demonstration, village/ community meeting to create awareness about effect & cause of malnutrition, nutritional status of children in village etc.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 79
Citizen Charter 2007
JOB RESPONSIBILITIES OF SUPERVISOR
1. A Supervisor will provide continuous on the job guidance to Anganwadi Workers to bridge the gap between training and job requirements.
2. She will visit each anganwadi atleast once a month, liaise with LHV for the joint visit to one anganwadi once a week, and make atleast one night halt everyweek in a village located at a distance of morethan 5 Kms. from her Circle Headquarters.
3. During her visit to Anganwadi, she will perform the following tasks :
i. Guide Anganwadi Workers in conducting six package of services.
ii. Check the records of Anganwadi Workers and guide them in proper maintenance of records. She will fill-up community growth chart every quaterly.
iii. Check the arrangement of storage, preparation and distribution of food and stocks of supplies such as supplementary nutrition, medicines, material for pre-school education, registers and records etc. and report shortages to the CDPO.
iv. She will guide AWWs to coordinate with SHG groups regarding Bank credit linkage, marketing of products etc.
v. Keep in touch with village leaders and local institutions such as Mahila Mandals, Panchayats, Primary Schools and Youth Clubs and involve them in the ICDS programmes.
vi. Cordinate Health & other relevant Departments for effective implementation of the ICDS Programme.
4. The Supervisors shall organize monthly meetings of Anganwadi Workers in her circle with the participation of concerned LHVs and ANMs. The work done in the previous meetings should be reviewed and work for the ensuing months should be planned including preparation of weekly time tables of activities at the Anganwadi.
5. The Supervisor shall maintain a diary in the prescribed form in which she will keep a record of the work done by her during her visit to the Anganwadi and maintain the statistic of the Anganwadis in her area relation to population, number of pregnant and nursing mothers, number of beneficiaries of different services, number of severely malnourished children etc.
6. The Supervisor will ensure timely submission of monthly progress reports by Anganwadi Workers to the CDPOs and also check the accuracy of these reports.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 80
Citizen Charter 2007
7. At the monthly meeting at Project HQ the Supervisor will assist CDPO in :
i. Payment of honoraria to AWW and helpers; ii. Alternative arrangements in case of AWW and Helpers who
may go on leave in her circle; iii. Finalization of mutually convenient date for monthly meeting in
the following months; iv. Informing the meeting about any special event or problem or
achievement in her circle; and v. The issue of materials from the Project Office to the Anganwadi
Workers. She will carry out such other tasks as may be entrusted to her by the CDPO.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 81
Citizen Charter 2007
JOB RESPONSIBILITIES OF CDPOs The Child Development Project Officer is the key functionary of the scheme of ICDS. He is responsible for the organization of services as also for administration and implementation of the scheme at the field level. The Child Development Project Officer will :
1. Be the Principal executive functionary of the ICDS team at the project level.
2. Allocate monthly and yearly budgets to each Anganwadi Centre and release funds.
3. Supervise and guide the work of the entire project team, including Supervisors and AWWs.
4. Help the AWWs in initial stages in carrying out a quick and sample census survey of the project.
5. Ensure proper maintainance of registers and records both at Project and AWC level. He will inspect the records periodically.
6. Make necessary arrangements for procurement, transportation, storage and distribution of various supplies.
7. Ensure all the equipment and material supplied are accounted for and used and maintained properly.
8. Acts as the Convenor of the Project Coordination Committee or Functional Committee.
9. Act as an integral part of the Block team. 10. Incur contingency expenditure on articles, materials etc. required by
AWWs and other Project functionaries and would act as DDO for ICDS scheme, excluding health inputs.
11. Make effort to obtain local community’s involvement and participation in programme and services.
12. Help AWWs informing and operating village level coordination committees.
13. Arrange educational programmes such as nutrition and hygiene. 14. Responsible for preparing and dispatching periodical progress reports to
concerned higher officials. 15. Take all necessary measures for staff recruitment and development in the
capacity of incharge ICDS team and the block level. He will depute Supervisors and AWWs for training/ orientation as and when required.
16. Undertake field visit periodically and will submit his monthly tour programme to higher officials.
17. She will coordinate all other Departments vis. Health, UD, RD, Education etc. for effective implementation of the ICDS Programmes.
18. She will be responsible for implementation of innovative schemes like Positive Deviance Approach, KSY, Mission Shakti, Verbal Autopsy etc.
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 82
Citizen Charter 2007
ABBREVIATIONS
ANM Auxillary Nurse Midwife AWW Anganwadi Worker AWH Anganwadi Helper CDPO Child Development Project Officer ICDS Integrated Child Development Scheme PHC Public Health Centre BDO Block Development Officer SEO Social Education Organizer SSWO Sub-divisional Social Welfare Officer DSWO District Social Welfare Officer MVSN Mahila Vikas Samabay Nigam WSHG Women Self-Help Group SSWAB State Social Welfare Advisory Board FCC Family Counselling Centre SNP Supplementary Nutrition Programme NIRTAR National Institute of Rehabilitation Training and Research ALIMCO Artificial Limbs Manufacturing Corporation of India DRC District Rehabilitation Centre OAB Orissa Association for Blinds OAD Orissa Association for Deafs HKNS Hindu Kustha Nivaran Sangha VTC Vocational Training Centre SIDR State Institute for Disability Rehabilitation
Women & Child Development Department, Govt. of Orissa, Bhubaneswar 83