Citizan Charter 2010 Ministry of Health-Tamil and Eng

8/8/2019 Citizan Charter 2010 Ministry of Health-Tamil and Eng

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mHg;gzpg; Gld; Nritahw; WNthk; mHg;gzpg; Gld; Nritahw; WNthk; mHg;gzpg; Gld; Nritahw; WNthk; mHg;gzpg; Gld; Nritahw; WNthk; ---- gpui[fspd; cupikfisf; fhg;Nghk;gpui[fspd; cupikfisf; fhg;Nghk;gpui[fspd; cupikfisf; fhg;Nghk;gpui[fspd; cupikfisf; fhg;Nghk;

Lets dedicate to Service for Protecting the Rights of Citizen

- 2010gpui[fs; - NritngWdHfs; gl; lak; - 2010

Citizen - Client Charter- 2010

@s _K& h` @q@s _K& h` @q@s _K& h` @q@s _K& h` @q\ \\ \ X}y @@vq & am`w&ÀXyX}y @@vq & am`w&ÀXyX}y @@vq & am`w&ÀXyX}y @@vq & am`w&ÀXy,,,, uw;r# pL`wuw;r# pL`wuw;r# pL`wuw;r# pL`w

Rfhjhu RNjr itj; jpaj; Jiw mikr;R> tl khfhzk;

Ministry of Health & Indigenous Medicine, Northern Province


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gpui[fs; - Nrit ngWeu; fs; gl; laj; jpd; Fwpf;Nfhs; fs; ey; yhl; rpapd; mj; jpahtrpa mq; fq; fshd murhq; f epu; thf eltbf; iffspd; njspTkpf; f> nghWg; Gkpf;f kw; Wk;

gpujpgyd; kpf;fjhFjy; ,g; gpui[fs; - Nrit ngWeu; fs; gl; laj; jpd; %yk; cWjpg; gLj; jg; gLk; . murhq; f Nrit

toq; fy; njhlu; ghf mjpfhukspg;nghd; W gpui[fs; - NritngWeu; fSf; F ,jd; %yk; toq; fg;gLfpd; wJ.

,g; gl; laj; jpd; %yk; mile; Jnfhs; s vjpu; ghu;f; fg; gLk; Fwpf;Nfhs; fs; fP o;tUtd . murhq; fk; > Nritfs; toq; Fk; tpjj; jpy; juj; ij njhlu; r;rpahf Nkk; gLj; jy; .

toq; fg; gLk; Nritfs; njhlu; ghf> juk; njhlu; ghf kw; Wk; mj; juj; jpw;Nfw;g Nrit toq; fy;,lk; ngwhjtplj; J> gpui[fs; - NritngWeu; fshy; Nkw;nfhs; s KbAkhd eltbf;iffs; njhlu; ghf

rkurj; jpw;F tUjy; .

nrYj; Jk; tupg;gzj; jpw;F gpui[fs; - Nrit ngWeu; fspw; F jukhd kw; Wk; tpidj; jpwd; kpf;fNritnahd; iw toq; FjYf; fhd ey; Ywit cWjpg; gLj; jy; .

toq; fg; gLk; Nritfs; tplaj; jpy; murhq; f Copau;fspd; nghWg;ig cWjpg; gLj; jy; .

rl; l Vw; ghLfs; kw;Wk; nrad; Kiwikfs; gw;wp Nrit ngWeu;fsplk; rpwg;ghd mwpnthd; iw Vw; gLj;jy; .

gpui[fs; - Nrit ngWeu; fs; jkJ Nritia ngw; Wf;nfhs; Sk; NghJ mwpe;jpUf; fNtz; ba tplaq; fs; njhlu; ghd njspnthd; iw Vw; gLj; Jjy; .


3/54

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vkJ ,Ug; gpd; Nehf; fk;

murhq; f Nritapd; mj; jpahtrpa gzp vd; w tifapy; > tl khfhzj; jpd; Rfhjhu kw; Wk; RNjr kUj; Jtk;

njhlu; ghd nraw; ghLfis Kd; ndLj; Jr; nraw; gLtJld; kf; fspd; Rfey tho;tpw; F nghWg; Gf;$wNtz; ba gq; F

tl khfhz Rfhjhu RNjr itj; jpaj; Jiw mikr; rplk; xg;gilf; fg; gl; Ls; sJ. tl khfhzj; jpy; cs; s rfy

kl;lq; fspYk; cs; s kf; fspd; Rfhjhu> kw; Wk; cly; > csey kUj; Jtj; Njitfis epiwNtw; wj;jf; f Xu;

Rfhjhu Nritapidf; fl; bnaOg; Gk; gzpapy; ,t; tikr; R nraw; gl; Lf; nfhz; bUf; fpd; wJ. mjdbg; gilapy;

,t;tikr; R tlkhfzj; jpd; fP o; cs; s Ie; J khtl; lq; fshd aho; g;ghzk; > fpspnehr;rp> Ky; iyj; jP T> kd; dhu;>

tTdpah khtl; lq; fisAk; mjd; fP o; mike; Js; s gpuNjr kl; lj; jpyhd Rfhjhu epiyikfis fz; fhzpj; J

kf; fspd; Rfey tho; tpid cWjpg; gLj; Jtjw; fhd fUkq; fisf; ftdpj; J tUfpd; wJ.

vkJ njhiy Nehf; F

rpwe;jNjhu; khfhzk; vd; w tifapy; tl khfhz RfhjhuNritahdJ rfy kf; fSf; Fk; r%f> nghUshjhu>cly; cseyd; kw;Wk; Mj; kP f mgptpUj; jpia rpwe;jKiwapy; toq; Fjy; .

vkJ gzptl khfhzj; jpy; Nritapid toq; Fk; NghJ ntspg; gLk; gpur;rpidfSf; Fk; rthy; fSf; Fk; Kfk; nfhLf; Fk; tifapy; Njrpa mgptpUj; jpj; jpl; lj; jpw;fika nfhs; iffisAk; > cghaq; fisAk; cUthf; fp tpNtfkhdJk; jukhdJkhd Rfhjhu Nritapid midj; J kf; fSf; Fk; mspj; jy; .

Rfhjhu RNjr itj; jpaj; Jiw mikr;R> tl khfhzk;Rfhjhu RNjr itj; jpaj; Jiw mikr; R> tl khfhzk;Rfhjhu RNjr itj; jpaj; Jiw mikr;R> tl khfhzk;Rfhjhu RNjr itj; jpaj; Jiw mikr; R> tl khfhzk;tptrhaf; fl;llj; njhFjptNuhjaefu; > fd; dpahtP jpjpUNfhzkiy .njhiy Ngrp : 0602262975> 0262226961 njhiy efy; : 0262226961> 0262226952 ( Ext :400) kpd; mQ; ry; : [email protected] www.np.gov.lk .

gpui[fs; - NritngWdHfs; gl;lak; - Rfhjhu RNjr itj;jpaj;Jiw mikr;R> tl khfhzk; .


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,g; gl; lak; vkJ jhgdj; jpd; njhiy Nehf; F> gzp> toq; fg; gLk; Nritfs; > mjDld; njhlHghd juq; fs; kw;Wk; Nrit toq; fypd;

tpjpKiwfs; > mr; Nritfis rP upa Kiwapy; toq; FjYf; fhf vkJ jhgdj; jpd; mHg;gzpg;G kw; Wk; vk;khy; gpd; gw;wg;gLk; khz; Gfs;

gw;wpa mwptpg; nghd; whFk; .

(I) vkJ mHg; gzpg; GvkJ mHg; gzpg; GvkJ mHg; gzpg; GvkJ mHg; gzpg; G::::

nghJkf; fs; / NritngWdHfSf; fhf vk; khy; Nkw;nfhs; s Ntz; ba Nritfs; :

NeHikahfTk; rl; lG+HtkhfTk;

kjpf; fj; jf; fjhfTk; Gupe;JzHTlDk; gf; fr; rhHgpd;wpAk; njspT kpf; fjhfTk; nghWg;GlDk;

nghWg;ghfpAk; jhkjkpd; wpAk; tpidj; jpwdhfTk; tpisj; jpwdhfTk;

Nkw;nfhs; s mHg; gzpe;Js; Nshk; vd ,g; gl; laj; jpdhy; njuptpf; fpd; Nwhk;.

(II) vkJ vjpHghHg; G :vkJ vjpHghHg; G :vkJ vjpHghHg; G :vkJ vjpHghHg; G :NritngWdHfs; vd; w tifapy; > eP H ckJ nghWg; Gf;fs; kw;Wk; cupikfs; gw;wp ed;whf mwpe; jpUg;gP Hfs; vd; Wk;> Nritfisngw;Wf;nfhs; tjw; fhf Nkw; nfhs; Sk; Nfhupf;iffs; rl; luP jpahfTk; > jhkjkpd; wpAk;> NeHikahfTk; kw;Wk; cz; ikkpf; fjhfTk; > cupa

jfty; fSlDk; Nkw;nfhs; tP Hfs; vd ehk; vjpHghHf;fpd; Nwhk;.


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(III) vkJ juq; fs; :vkJ juq; fs; :vkJ juq; fs; :vkJ juq; fs; :

(m) gpui[fs; / NritngWdHfshy; Nkw;nfhs; sg;gLk; Nfhupf;iffs; njhlHghly; vd; gtw; Wf;F KbAkhd vy; yh re;jHgq; fspYk;

fpilf; fg; ngw;w mNj re; jHg;gj; jpy; > ,g; gl; laj; jpdhy; Fwpg;gplg;gl; ljd; gpufhuk; tpilaspf; f ehk; ,j; jhy; fl; Lg;gl; Ls; Nshk; .

(M) Fwpg;gplg;gl; Ls;s jifikfs; G+Hj;jp nra;ag; gl; bUg;gpd;> cq;fsJ Nfhupf; iffis Fwpg; gplg;gl; Ls; s fhyj; jpDs;

vk;khy; epiwNtw; wpj;ju KbAk; . cq; fsJ Nfhupf; iffis epiwNtw; Wtjpy; jtpHf; f Kbahj fhuzj; jpdhy; fhyjhkjk;

Vw;gbd; > mJ gw; wp ehk; cq; fSf; F mwpaj; jUNthk; .

((((IV )))) Kiwg; ghLfs; kw;Wk; gpur;rpidfisj; jP u;j; jy; njhlHghd vkJ Vw; ghLfs; :

vkJ gzpw; nwhFjpapdH kjpg; Gkpf;fjhfTk; xj;Jiog; GlDk; cq; fSf; fhd Nritfis toq; f fl; Lg;gl; Ls; shHfs; . vt; thwhapDk;

mJ njhlHghf cq; fSf; F Kiwg; ghL nra; aNth my;yJ gpur;rpidnahd; iw jP Hj;Jf; nfhs; sNth ,Ug; gpd; mJ gw; wp jhkjkpd; wp

mwptpAq;fs; . cupa cj; jpNahfj; jiu re; jpf; f KbahJ NghFk; gl; rj; jpy; jq; fs; gpur;rpidfs; gw;wpf; Fwpg;gpl;L mYtyf thapypy;

itf; fg; gl; Ls; s mgpg; gpuhag; ngl; bf; Fs; ,Ltjd; %ykhfTk; gl; lak; njhlHghf cq; fsJ MNyhridfs; fUj; Jf; fis ehk;

tuNtw; fpd; Nwhk;.

nrayhsHnrayhsHnrayhsHnrayhsHRfhjhu RNjr itj; jpaj; JiwRfhjhu RNjr itj; jpaj; JiwRfhjhu RNjr itj; jpaj; JiwRfhjhu RNjr itj; jpaj; Jiw mikr; Rmikr; Rmikr; Rmikr; R> tl khfhzk;> tl khfhzk;> tl khfhzk;> tl khfhzk;tptrhaf; fl; llj; njhFjptNuhjaefu; > fd; dpahtPjpjpUNfhzkiy.,yq; ifnjhiyNgrp : 0263262975E-Mail - [email protected] - www.np.gov.lk

cq; fsJ Kiwg; ghLfs; fpilj; Jk; mJ njhlHghf 03 ehl; fSf; Fs; mwptpf;fg; gLNjhL ,r; rhrdj; jpdhy; Fwpg;gpl;Ls; sfhyq; fSf;Fs; mJ njhlHghf ,Wjpj; jP Hnthd; W cq; fSf;F toq; fg; gLk; .


6/54

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vkJ thbf; ifahsu; fs; vkJ thbf; ifahsu; fs; vkJ thbf; ifahsu; fs; vkJ thbf; ifahsu; fs; gw;wp tpguk;gw;wp tpguk;gw;wp tpguk;gw;wp tpguk;

Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; cj; jpNahfj; ju;cj;jpNahfj; ju;cj; jpNahfj; ju;cj;jpNahfj; ju;

,yf; fk;,yf; fk;,yf; fk;,yf; fk;

ttt thbf; ifahsu;hbf; ifahsu;hbf; ifahsu;hbf; ifahsu; Nrit toq; Fk; cj; jpNahfj; ju; ngau;Nrit toq; Fk; cj; jpNahfj; ju; ngau;Nrit toq; Fk; cj; jpNahfj; ju; ngau;Nrit toq; Fk; cj; jpNahfj; ju; ngau; mDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhup

P/04/01/01 1. Ra tpguf; Nfhit jpUkjp m.FKjthzp 1. nrayhsupd; ghu;itf; F rku; g;gpj; jy; . nrayhsupd; mwpTWj;jYf; f

ika eltbf;if Nkw; nfhs;sy;.

P/04/01/01A 1. ghlrhiyg; gw;rpfpr;irahsu;2. FLk; gey cj; jpNahfj; ju;3. EZf; Ff; fhl; bapayhsu;4. ,jaj; Jbg; Gg;gjpthsu; 5. vf; ]; Nw fjpu; glg; gpbg;ghsu;

nry; tp eh.RNghjpdp 1. midj; J Mtzq;fSk; guprP yidnra; ag; gl; L nrayhsuhy; mDkjptoq; fg; gLk; .

2. tpNrl ju cj; jpNahfj; ju; fs;kw;Wk; xg;ge;j mbg; gilapyhdmy; yJ xg; ge;j mbg;gilapyhdkP s; epakdk; ngw;wtu; fspd; Mtzq; fs; nrayhsupd; rpghu;Rld; gpujpg;

gpujk nrayhsu; - epu;thfk; Clhfkhfhz nghJr; NritMizf; FOtpw;F mDg; gpitf; fg; gLk; .

P/04/01/02 1. ,yq;if epu; thf Nrit2. ,yq;if nghwpapayhsu; Nrit3. ,yq;if fzf; fhsu; Nrit4. epfo; r;rpj; jpl; l cjtpahsu; Nrit5. Kfhikj; Jt cjtpahsu; Nrit

6. njhopy; El; g Nrit7. mYtyfg; gzpahsu; Nrit

8. guprhufu; 9. rhjhuz njhopyhsp10. Rfhjhu Rj; jpfupg;Gj; njhopyhsp11. rhujpfs; Nrit12. mYtyf kw;Wk; tq; fpf; fld;

jpU e.rptr; nry; td; 1. midj; J Mtzq; fSk; guprP yidnra; ag; gl; L> nrayhsuhy; rpghu; Rnra; ag; gl; lgpd; tl khfhzgpujpg; gpujk nrayhsupw; FmDg; gp itf; fg; gLk;. (epue; ju

Nrit GupAk; cj; jpNahfj; ju; )

2. midj; J Mtzq; fSk; guprP yidnra; ag; gl; L nrayhsuhy; mDkjptoq; fg; gLk; .


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mDkjpNrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; ccc cj; jpNahfj; ju;j;jpNahfj; ju;j; jpNahfj; ju;j;jpNahfj; ju;


thbf; ifahsu;thbf; ifahsu;thbf; ifahsu;thbf; ifahsu; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk;

cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau;

mDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhup

P/04/01/03 1. thfdg; guhkupg;Gj; njhlu; ghdgjpTfs; Ngzy;.

2. njhiyNgrp> kpd; rhuk;> eP u; njhlu; ghd gjpTfs; Ngzy; .

3. Nkyjpf Neuf; nfhLg; gdT.4. nghJ tpLKiwf; nfhLg; gdT5. Gifapuj Mizr; rP l;L fl; lzk;

6. gj; jpupif tpepNahfk;

jpU. B.tp[aul; z midj; J Mtzq;fSk; guprP yidnra; ag; gl; L nrayhsupd; mDkjpAld; eltbf; iffisNkw;nfhs;sy;.

P/04/01/04 1. czT kUe; Jg; gupNrhjfu;2.2.2.2. kUe; Jf; fyitahsu;3.3.3.3. nghJ Rfhjhu ntspf; fs cj; jp

Nahfj; ju;

4.4.4.4. nghJ Rfhjhug; gupNrhjfu;5.5.5.5. capupay; kUj; Jt njhopEl; g

tpayhsu;6.6.6.6. capupay; kUj; Jt nghwpapayhsu;7.7.7.7. g+r;rpapayhsu;8.8.8.8. kUj; Jt Mtzf; fhg; ghsu;9.9.9.9. fz; kUj; Jt cjtpahsu;10.10.10.10. ngsjPfr; rpfpr;irahsu;

nry; tp k. \ gpjh midj; J Mtzq;fSk; guprP yidnra; ag; gl; L nrayhsupd; mDkjpAld; eltbf; iffis Nkw; nfhs;sg; gLtJld; tpNrl juj; jpyhdmYtyu; fspw; F rpghu; R nra; ag;gl; Lkhfhz nghJr; Nrit Mizf; FOtpw; F mDg;gpitf; fg; gLk; .

P/04/01/05 1. $l; l mwpf;iffs; njhlu; ghdeltbf; ifffs; .

2. nghJ tplaq;fs;.

jpUkjp.Jsrp Mde; j; midj; J Mtzq;fSk; guprP yid

nra; ag; gl; L nrayhsupd; mDkjp

Ald; eltbf; iffs; Nkw;nfhs;sg;

gLk; .


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thbf; ifahsu;thbf; ifahsu;thbf; ifahsu;thbf; ifahsu; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk;

cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau;

mDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhup

P/04/01/06 1. E}y; epiyar; nraw; ghLfs;.

2. jhjpa cj; jpNahfj; ju;

3. epu;thf mwpf;if gjpT

4. tpLKiw gjpNtL NgZjy;

5. tuTg; gjpNtL NgZjy;

6. Gifapuj Mizr; rP l;L

nry; tp.K.ckhypdp

1. midj; J Mtzq;fSk; guprP yidnra; ag; gl; L nrayhsupd; mDkjp

Ald; eltbf; iffs; Nkw; nfhs;sg;

gLtJld; tpNrl juj; jpyhd

mYtyu; fspw; F rpghu; R

nra; ag; gl; L khfhz nghJr; Nrit

Mizf; FOtpw;F

mDg;gpitf; fg; gLk; .

2. mikr; R mYtyfj; jpy; flikahw; Wk; midj; J cj; jpNah

fj; ju; fs; Copau; fspdJk; tuTg;

gjpNtl; bid guprP ypj; jy; > tpLKiw

rk; ge;jkhd tpz; zg; gj;jpidg;

ngw;Wf;nfhs; sy; gjpNtLfspy;

gjpT nra; J epu; thf

cj; jpNahfj; ju; nrayhsupd;

mDkjpf; F rku; g;gpj;jy;.

3. mYtyf cj; jpNahfj; ju; Copau; fspw; fhd Gifapuj

Mizr; rP l;L toq; Fjy; .


9/54


10/54

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,yf; fk;,yf; fk;,yf; fk;,yf; fk; thbf; ifahsu;thbf; ifahsu;thbf; ifahsu;thbf; ifahsu;

Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk;

cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau;cj; jpNahfj; ju; ngau; mDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhupmDkjp toq; Fk; mjpfhup

P/04/01/07 1. kUj; Jt cj; jpNahfj; ju; fs; .2. gy; itj; jpa cj; jpNahfj; ju;

3. MAs; Ntj kUj; Jtcj; jpNahfj; ju;

4. gjpT itj; jpa cj; jpNahfj; ju;

5. cjtp itj; jpa cj; jpNahfj; ju;

jpU. m.K.mu;rhj; midj; J Mtzq;fSk; guprP yid

nra; ag; gl; L> nrayhsuhy; rpghu; R

nra; ag; gl; lgpd; nfhOk; G Rfhjhu

Nrit kw; Wk; Nghriz mikr; Rg;

gzpg; ghsupw;F mDg; gp itf; fg; gLk; .

(epue;ju Nrit GupAk; cj; jpNahfj; ju; )

midj; J Mtzq;fSk; guprP yid

nra; ag; gl; L nrayhsupdhy; rpghu;R

nra; ag; gl; l gpd; kfufk RNjr

itj; jpa mikr;rpw; F mDg; gp

itf; fg; gLk;.

midj; J Mtzq;fSk; guprP yid

nra; ag; gl; L nrayhsupdhy; rpghu;R

nra; ag; gl; l gpd; tl khfhz

nghJr; Nrit Mizf; FOtpw; F

mDg; gp itf; fg; gLk;.

P/04/01/08 1. Rfhjhu Kfhikj; Jt cjtpahsu;2. Rfhjhuf; fy; tp cj; jpNahfj; ju; 3. kUe; jhsu;4. kUj; Jt Ma; T$lj; njhopy;

El; gtpayhsu;.

5. thfdq;fspw;fhd mDkjp6. flik tpLKiw.

nry; tp m.eu; kjh midj; J Mtzq;fSk; guprP yid

nra; ag; gl; L nrayhsupd; mDkjp

Ald; eltbf; iffis Nkw; nfhs;sg;

gLtJld; tpNrl juj; jpyhd

mYtyu; fspw; F rpghu; R nra; ag;gl; L

khfhz nghJr; Nrit Mizf;

FOtpw; F mDg;gpitf; fg; gLk; .

nrayhsupd; rpghu;Rld; gpujk

nrayhsu; > nfsut MSeu;

mtu; fsplk; mDkjpf; fhf


11/54

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mDg; gpitf; fg; gLk; .

P/04/01/09 1 mikr; Rr; nrayhsupd; fz; fhzpg; gpw;fhd juTj; jsj; jpy; kpd;rhuk;>

FbeP u>njhiyNgrp gw; wpajfty; fis juTj; jsj; jpy; Ngzy; .

2 kUj; Jt cgfuzq; fs; tpepNahfk; >nfhs; tdT> guhkupg; G njhlu; ghd

juTj; jsk; Ngzy;.

3 PRMIS, ,w; fhd juTfis gjpTnra; jy; .

4 fzdp cgfuzq; fisg; guhkupj;jy;

nry; tp.k.fiykfs; 1. midj; J Mtzq; fSk; guprP yidnra; ag; gl; L nrayhsupd; mDkjpAld; eltbf;iffs;

Nkw;nfhs;sg; gLk; .

2. itj; jpa epiyaq; fspy; cs;s>my; yJ Gjpjhf nfhs; tdTnra; ag; gl; l> gOjile; j kUj; Jtcgfuq; fs; gw;wpa jfty; fisitj; jparhiyfspy; ,Ue; JclDf; Fld; ngw;Wf;nfhzLmjid juTj; jsj; jpy; gjpTnra; ajy; .

3. jdpahs; Nfhitfspy; ,Ue; Jngwg;gl; l tplaq; fis epu; thfcj; jpNahfj; jupd; cWjpg; gLj; jYld; juTj; jsj; jpy; gjpTnra; jy; .

P/04/01/101. ,yq;iff; F ntspNa

tpLKiwapy; nry;yy;

2. Ky; iyj; jP T gpuhe; jpa Rfhjhu

Nritfs; gzpg; ghsu; gzpkidf;

Fl; gl; l jdpegu; Nfhitfisg;

guhkupj;jy.

3. tlkhfhz cs;sf ,lk; ngau;

kf; fs; jq; fpAs;s Kfhk; fs;njhlu; ghd jfty;fisg; ngw; Wf;

nfhs;sYk; mjidj; juTj; jsj;

jpy; NgZtJld; Njitahd

juTfis toq; FjYk;

nry; tp .R .jP gdhmidj; J Mtzq;fSk; guprP yidnra; ag; gl; L nrayhsupd; mDkjpAld; eltbf; iffs; Nkw;nfhs;sg; gLk; .


12/54

- 12 -

vkJ mikr; rpd; epu; ; thfg; gpupthy; vkJ mikr; rpd; epu; ; thfg; gpupthy; vkJ mikr; rpd; epu; ; thfg; gpupthy; vkJ mikr; rpd; epu; ; thfg; gpupthy; toq; fg; gLk; Nritftoq; fg; gLk; Nritftoq; fg; gLk; Nritftoq; fg; gLk; NritfSk; Nrit ,yf; fq; fSk; .Sk; Nrit ,yf; fq; fSk; .Sk; Nrit ,yf; fq; fSk; .Sk; Nrit ,yf; fq; fSk; .

Nrit ,yNrit ,yNrit ,yNrit ,y toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs; Nrit ,yNrit ,yNrit ,yNrit ,y toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;

01/01 epakdk; toq; Fjy;. 01/17 xg;ge;j mbg; gilapyhd kPs; epakdk;toq; Fjy;

01/02 Kiwahd epakdf; fbjk; toq; fy; . 01/18 gpuahzf; nfhLg; gdT mDkjp

01/03 gjtpapy; cWjpg; gLj; jy; 01/19 Nritapd; epkpj;jk; khtl; lj; jpw;F ntspNanry; tjw; fhd mDkjp

01/04 epakdj; jpfjpia Kw; jpfjpaply; gjtpAau; Tj; jpfjpia Kw;jpfjpaply;

01/20 nkhopj; Nju;r;rpf;fhd nfhLg;gdT

01/05 gjpw;flik epakdk; 01/21 tprhuizfs;

01/06 gjpw;flik rk; gsk; toq; Fjy; . 01/22 el; l mYtyff;fld;

01/08 Nrit eP bg;G 01/24 Nkyjpf Neuf; nfhLg; gdT

01/09 Xa;T ngwy; 01/25 tpLKiwf; nfhLg; gdT

01/10 ngau; khw;wk; nra; jy;. 01/26 Gj;jfk; ,uty; nfhLj; jy;

01/11 tpidj; jpwikfhz; jilg; ghP l;irapypUe; J tpyf;fspj; jy;

01/27 juTj; jsq; fspw;fhd jfty;fisg; ngw;Wf; nfhs;sy; .

01/12 tpidj; jpwikfhz; jilg; ghPl;irapypUe; J fhyeP bg;G toq; fy01/13 gjtpapypUe; J ,ilepWj; jy;

01/14 ,lkhw; wk; toq; Fjy; ;; ;

01/15 kP sr; Nritapy; Nru;j; Jf; nfhs; sy;

01/16 xg;ge;j mbg; gilapyhd epakdk; toq; Fjy;


13/54

- 13 -

vkJ mikr; rpd; vkJ mikr; rpd;vkJ mikr; rpd; vkJ mikr; rpd; epjpg;epjpg;epjpg;epjpg; gpupthy; toq; fg;gLk; NritfSk; Nrit ,yf; fq; fSk; .gpupthy; toq; fg; gLk; NritfSk; Nrit ,yf; fq; fSk; .gpupthy; toq; fg; gLk; NritfSk; Nrit ,yf; fq; fSk; .gpupthy; toq; fg; gLk; NritfSk; Nrit ,yf; fq; fSk; .

Nrit ,yNrit ,yNrit ,yNrit ,y toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;02/01 rk; gsk; jahupj; jy;

02/02 fzf; fha; T Iatpdhf; fs;

02/03 epjpg;gpukhzk; 115 ,d; fP ohd mDkjpfs;

02/04 itg; Gf; fzf; Fg; guhkupj;jy;

02/05 cWjpr; rpl;ilfs; guprP ypj; jYk; nfhLg; gdT nra; jYk;02/06 fld; toq; Fjy;

02/07 fsQ; rpak; NgZjy;

02/07 fhRg; Gj;jfk; NgZjy;

vkJ mikr; rpd; vkJ mikr; rpd;vkJ mikr; rpd; vkJ mikr; rpd; jpl; lkply; gpupthy;jpl; lkply; gpupthy;jpl; lkply; gpupthy;jpl; lkply; gpupthy; toq; fg; gLk; NritfSk; Nrit ,yf; fq; fSk; .toq; fg; gLk; NritfSk; Nrit ,yf; fq; fSk; .toq; fg; gLk; NritfSk; Nrit ,yf; fq; fSk; .toq; fg; gLk; NritfSk; Nrit ,yf; fq; fSk; .Nrit ,yNrit ,yNrit ,yNrit ,y toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;toq; fg; gLk; Nritfs;

03/01 Mszpf; fhd mDkjp ngwy;

03/02 Mszpf; fl; Lg;ghLk; Nkw;ghu;itAk;

03/03gapw;rp newpiaAk; gapw;rpg; gl; liwiaAk; elhj; Jjy;

03/04 khfhz kl; lj; jpy; mgptpUj; jpj; jpl; lq; fisAk; Kd; Ndw;w mwpf; iffisAk;

rku; g;gpj;jy;

03/05 tUlhe; j kjpg; gP LfisAk; %yjd NtiyfisAk; jahupj; jy;


14/54

- 14 -

epu;thfg; gpupTepu;thfg; gpupTepu;thfg; gpupTepu;thfg; gpupT cjtpr; nrayhsu; : njh.Ngrp 0602268476 nghJ 0262226951 /0262226953 - njhlH 408

epu;thf cj; jpNahfj; ju;: njh.Ngrp 0602262975 nghJ: 0262226951 /0262226953 - njhlu; 406

NritNritNritNrit


Nritapd; ngau;Nritapd; ngau;Nritapd; ngau;Nritapd; ngau; gbKiwgbKiwgbKiwgbKiw NritNritNritNrittoq; fj; toq; fj; toq; fj; toq; fj; NjitahdNjitahdNjitahdNjitahdehs;ehs;ehs;ehs;

Njtiahd Mtzq; fs;Njtiahd Mtzq; fs;Njtiahd Mtzq; fs;Njtiahd Mtzq; fs; mDkjp toq; Fk; mDkjp toq; Fk; mDkjp toq; Fk; mDkjp toq; Fk;

mjpfhupmjpfhupmjpfhupmjpfhup

01010101/01010101 epakdk; epakdk; epakdk; epakdk;

1. Rfhjhu Kfhikj; Jt cjtp

ahsu;.

1. tl khfzj; jpy; epyTk; Rfhjhu Kfhikj; Jt cjtpahsu; Mszp ntw; wplj; jpidg; ngw;Wf; nfhs;sy; .

2. ntw; wplq;fis epug; Gtjw; Fgpujk nrayhs&lhf nfsutMSeupd; mDkjpiag; ngw;Wf; nfhs;sy; .

3. khfhz nghJr; Nrit Mizf; FOtpw; F guP l; ir %yk; njupTnra; tjw; F tpz; zg; gk; nra; jy; .

05

03

03

1. Mszp ntw; wplk; njhlu; ghdGs;sptpgug; gl; bay; .

2. nfsut MSeupd; mDkjpf;fbjk; .

3. gj; jpupif tpsk; guk;.4. Ml; Nru;g;G jpl; lk; .

nrayhsu;

1. Muk;gkl; l gapw; wg;glhj

njhopyhsu; .

2. Muk;gkl; l gapw; wp;g;gl; lnjhopyhsu;

3. ,ilepiy gapw; wg;gl; lnjhopyhsu; .

1. tl khfzj; jpy; epyTk; Rfh

jhu rhjhuz njhopyhsu; >Rfhjhu Rj; jpfupg;Gj; njhopyh

su; Mszp ntw; wplj; jpidg;

ngw;Wf; nfhs; sy; .

2. ntw; wplq;fis epug; Gtjw; Fgpujk nrayhs&lhf nfsut

MSeupd; mDkjpiag; ngw;Wf;

nfhs;sy;.3. gj; jpupiffspy; tpsk; gug;

gLj; jy; .

4. nfsut MSeupd; Fwpg;Giuf; Fmika Neu; Kfg; guP l; ir> nra;

Kiwg; guP l;irfs; %yk; njupT

05

03

02

02

1. Mszp ntw; wplk; njhlu; ghdGs;sp

tpgug; gl; bay; .2. Mszp ntw; wplk; fhzg; gLk;

Rfhjhu epiyaq;fs; tpguk; .

3. gj; jpupif tpsk; guk;.4. Ml; Nru;g;G jpl; lk; .

nrayhsu;


15/54

- 15 -

nra; jy; .

NritNritNritNrit


Nritapd; ngau;Nritapd; ngau;Nritapd; ngau;Nritapd; ngau; gbKiwgbKiwgbKiwgbKiw NritNritNritNrittoq; fj; toq; fj; toq; fj; toq; fj; NjitahdNjitahdNjitahdNjitahd

ehs;ehs;ehs;ehs;

Njtiahd MtzNjtiahd MtzNjtiahd MtzNjtiahd Mtzq; fs;q;fs;q;fs;q;fs; mDkjp toq; Fk; mDkjp toq; Fk; mDkjp toq; Fk; mDkjp toq; Fk;


1. Vida kUj; Jt cj; jpNahfj; ju; fs;

2. Jiz kUj; JtNrit cj;jpNahfj; ju; fs; .

1. tl khfzj; jpy; epyTk; Rfhjhu Nrit rhu; e;j cj; jp

Nahfj; ju;fspd; Mszp ntw; wp

lj; jpidg; ngw;Wf; nfhs; sy; .

2. ntw; wplq;fs; tpguq;fisAk; ntw; wplq;fisg; G+uzg;gLj; jg;

glNtz; bajd; mtrpaj; jpid

Ak; nfhOk; G Rfhjhu kw; Wk;

Nghriz mikr; Rg; gzpg; ghsu;

mtu; fspw; F njupag; gLj; jy;.

3. nfhOk; G Rfhjhu Nritfs; kw;Wk; Nghriz mikr; rpdhy;

epakdk; nra; ag; gLk; cj; jpNah

fj; ju; fis tlkhfhzj; jpy;

ntw; wplkhf cs; s itj; jpa

epiyaq;fspw; F epakpj; jy;

03

03

03

1. Mszp ntw; wplk; njhlu; ghdGs;sptpgug; gl; bay; .

2. nfhOk; G Rfhjhu mikr;rpdhy; epakpf; fg; gLk; cj; jpNahfj; ju;

tpgug;gl; bay; .

nrayhsu; > Rfhjhu

kw;Wk; Nghriz

mikr; R.

nrayhsu;

NritNritNritNrit



NjtiaNjtiaNjtiaNjtiahd Mtzq; fs;hd Mtzq; fs;hd Mtzq; fs;hd Mtzq; fs; mDkjp toq; Fk; mDkjp toq; Fk; mDkjp toq; Fk; mDkjp toq; Fk;


01010101/02020202 Kiwahd epakdf; fbjk;

toq; Fjy; .

1. khfhz Rfhjhu Nritfs; gzg; ghsuplk; ,Ue; J ngw; Wf; nfhs;sy;.

2. nrt; itghu; j; jy;.3. gpujk vOJeu; /epu;thf cj; jp

Nahfj; jupdhy; rup ghu; j; jy; .4. cjtpr; nrayhsu; Clhf

nrayhsuplk; mDkjp ngw; Wf; nfhs;sy;.

5. jghyply; .

03030303 1. cj; jpNahfj; jUf;nfd toq; fg; gl; l epakdf; fbjk;.

2. gpwg;Gr; rhd; wpjo; 3. tpthfkhfpapUg; gpd; tpthfg;

gjpTr; rhd; wpjo;. (ngz; fs; )

4. tpz; zg; gf; fbjk; .

nrayhsu;


16/54

- 16 -

NritNritNritNrit



Njtiahd Mtzq; fs;Njtiahd Mtzq; fs;Njtiahd Mtzq; fs;Njtiahd Mtzq; fs; mDkjp tomDkjp tomDkjp tomDkjp toq; Fk; q;Fk; q;Fk; q;Fk;


01010101/03030303 gjtpapy; cWjpg; gLj; jy; . 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J

ngw;Wf;nfhs;sy; .

2. nrt; itghu; j; jy;.3. nrt; it ghu; j; jy; gbtk;

G+uzg;gLj; jy; .

4. gpujk vOJeu; /epu;thf cj; jpNahfj; jupdhy; rup ghu; j; jy; .

5. cjtpr; nrayhsu; Clhfnrayhsuplk; mDkjp ngw; Wf;

nfhs;sy;.

6. fbjk; jahupj; jy;.7. nrayhsuplk; my; yJ cjtpr;

nrayhsuplk; xg;gk; ngw;Wf;

nfhs;sy;.

8. jghyply; .

05 1. cj; jpNahfj; jUf;F toq; fg; gl;lepakdf; fbjk;.

2. flikiag; nghWg;Ngw;w fbjk; .3. kUj; Jtr; rhd; wpjo;.4. cld; gbf; ifg; gbtk; .5. cWjpAiug; gbtk; .6. gpwg;Gr; rhd; wpjo;.

7. nrhj;J cld; gbf;ifg; gbtk; .8. 1>2>3Mk; tUl mwpf;ifg;

gbtk; .

9. M gbtk;10. tuyhw; Wj; jhs;11. jpUkzkhfpapUg; gpd; (ngz; fs; )

ngau; khw;wf; fbjk;.

12. guP l; irj; jpizf; fsj; jhy; cWjpg; gLj; jg; gl; l fy; tpr;

rhd; wpjo;.

13. jl; nlOj; Jg; guP l; ir my; yJfzpdpj; Nju; Tg; guP l;irapy;

rpj; jpngwNtz; Lkhapd; rpj; jp

ngw;w rhd; wpjo;.

14. NjitNaw; gbd; thfdmDkjpg; gj; jpuk;. midj; Jk; cWjpg; gLj; jg; gl; l

rhd; wpjo;fspd; (2) gpujpfs; .

nrayhsu; .


17/54

- 17 -

NritNritNritNrit




mjpfhmjpfhmjpfhmjpfhupupupup

01010101/04 1. epakdj; jpfjpia Kw; jpfjpaply; .

2. gjtpAau; Tj; jpfjpia Kw; jpfjpaply; .

1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; Jngw;Wf;nfhs;sy; .

2. nrt; itghu; j; jy;.3. gpujk vOJeu; /epu;thf cj; jp



5. fbjk; jahupj; jy;.9. nrayhsuplk; my; yJ cjtpr; nrayhsuplk; xg;gk; ngw;Wf;

nfhs;sy;.10. jghyply; .

03 1. epakdf; fbjk;.2. epakdj; jpfjpia Kw; jpfjp

apLtjw; fhd jFe; j MjhukhdMtzq; fs;. (Rw; W epUgk; )

3. gapw;rp ngw; wpUg;gpd; gapw;rpiag; G+u;j; jp nra; j rhd; wpjo;.

4. cj; jpNahfj; juhy; toq;fg; gLk; Ntz; LNfhs; fbjk; .

nrayhsu;

01010101/05050505 gjpw; flik epakdk; 1. gjpw;flik Mw; Wtjw;fhdtpz; zg; gj; jpid kh.R.Nr.gzpg; ghsuplk; ,Ue; J ngw; Wf; nfhs;sy;.

2. nrt; it ghu; j; jy; . gpujk

vOJeu; /epu;thf cj; jpNahfj; jupdhy; rup ghu; j; jy; .3. cjtpr; nrayhsu; Clhf


4. gpujk nrayhsupw;F jghyply; .

2 1. gjpw;flik Mw; Wtjw; fhd tpz; zg; gg; gbtk; .

2. cj; jpNahfj; jupd; Nritapd; mtrpak; gw;wpa gpuhe;jpa

Rfhjhu Nritfs; gzpg; ghsupd;

rpghu;Rf; fbjk;.

gpujk nrayhsu; .

01010101/06060606 gjpw; flikahw;Wtjw; fhd

rk;gsk; tsq; Fjy;.

1. gjpw;flik Mw; Wtjw;fhdtpz; zg; gj; jpid kh.R.Nr.gzpg; ghsuplk; ,Ue; J ngw; Wf; nfhs;sy;.

2. nrt; it ghu; j; jy; .3. gpujk vOJeu; /epu;thf cj; jp



5. khfhz nghJr; Nrit Mizf; FOtpw; F mDg; gp itj; jy;.

2 1. gpujk nrayhsu; / nrayhsuhy; mDkjp toq; fg; gl; l gjpw;

flik Mw; Wtjw;fhd tpz;

zg; gg; gbtk; . (%yg; gpujp)2. gjpw;flikahw; Wtjw; fhd

nfhLg; gditg; ngw;Wf;nfhs;

tjw; fhd Ntz; Liff; fbjk; .

nrayhsu; >


18/54

- 18 -

NritNritNritNrit


Nritapd; ngau;Nritapd; ngau;Nritapd; ngau;Nritapd; ngau; gbKiwgbKiwgbKiwgbKiw NritNritNritNrittoq; fj; toq; fj; toq; fj; toq; fj; NjNjNjNjitahditahditahditahdehs;ehs;ehs;ehs;



01010101/07070707 gjtpAau; T toq; Fjy; 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf;

nfhs;sy;.

2. ,izf; fg; gl; Ls;s Mtzq; fSld; nrt;it ghu; j; jy; .

3. tpfpjhrhuk; Ngzg; gl Ntz; badthapd; KJepiyia

fzf; fply; .

4. nrt; it ghu; j; jy; . gpujk

vOJeu; /epu;thf cj; jp

Nahfj; jupdhy; rup ghu; j; jy; .


nfhs;sy;.

6. jghyply; .

04 1. tpz; zg; gjhupapd; tpz; zg; ggk; .2. epakdf; fbjk;.3. gjtpapy; cWjpg; gLj; jpa fbjk; .4. tpidj; jpwikfhz; jilg;guP l; ir

apy; rpj; jpaile; j rhd; wpjo;.

5. jpizf; fsg; guP l;ir Mapd; jpzf; fsg; guP l;irr; rhd; wpjo;.

6. gapw;rpf;F miof; fg; gl; l fbjk; .

(juk; II A gjtpAau; Tf; F

kl; Lk;)

7. cj; jpNahfj; juhy; Kjy; epakdj; jpfjp Kjy; gjtpAau; T ngw;Wf;

nfhs; Sk; jpfjp tiuahd fhyg;

gFjpapy; ngw;Wf;nfhs;sg; gl;l

miur; rk; gs> rk; gskw; w yP T

tpguk; .

8. NjitNaw; gbd; Ratpguf; Nfhit9. tuyhw; Wj; jhs; .

nrayhsu;


19/54

- 19 -

NritNritNritNrit





01010101/08080808 Nrit eP bg;G 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf; nfhs;sy;.




5. jghyply;

02 1. mYtyuhy; G+uzg;gLj;jg; gl; ltpz; zg; gg;gbtk; .

2. gp.R.Nr.gzpg; ghsu; kw;Wk; kh.R.Nr.gzpg; ghsupd; rpghu;Rf; fbjk; .

3. Vw;fdNt Nrit eP bg;Gg; ngw;wpUg;gpd; NriteP bg;Gf; fbjj; jpd;

gpujp.

nrayhsu; /gpujpg;

gpujk nrayhsu; >

epu;thfk; / nrayhsu;>

khfhz nghJr; Nrit

Mizf;FO

01010101/09090909 Xa;T ngwy; 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf; nfhs;sy;.




5. jghyply;

3 1. cj; jpNahfj; juhy; toq;fg; gl;lXa;Tngwy; Ntz;LNfhs; fbjk; .

2. gp.R.Nr.gzpg; ghsupdhy; mDg; gpitf; fg; gLk; Xa; T+jpa tpz;zg; gg;

gbtk; .

3. Nrit eP bg;Gg; ngw;wpUg;gpd;

,Wjpahfg; ngw;w Nrit ePbg; Gf; fbjk; .

nrayhsu; gpujpg;

gpujk nrayhsu; >

epu;thfk; / nrayhsu; >

khfhz nghJr; Nrit

Mizf;FO

01010101/10101010 ngau; khw;wk; 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf;

nfhs;sy;.

2. nrt; it ghu; j; jy; .



nfhs;sy;.

5. Jghyply;

2 1. ngau; khw;w tpz; zg; gg; gbtk; .2. cj; jpNahfj; jupd; epakdf; fbjk; .3. gpwg;Gr; rhd; wpjo;.4. tpthf mj; jhl; rpg;gj; jpuk;.

nrayhsu; /gpujpg;

gpujk nrayhsu; >


khfhz nghJr; Nrit

Mizf;FO


20/54

- 20 -

NritNritNritNrit



Njtiahd Mtzq; fs;Njtiahd Mtzq; fs;Njtiahd Mtzq; fs;Njtiahd Mtzq; fs; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk;


01010101/11111111 1. tpidj; jpwikfhz; jilg; guP l; irapy; ,Ue; J tpyf;f

spj; jy; .

.

1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw;Wf;

nfhs;sy; .



4. cjtpr; nrayhsu; Clhfnrayhsuplk; mDkjp

ngw;Wf; nfhs; sy; .

5. jghyply;

3 1. cj; jpNahfj; juhy; rku;g; gpf;fg; gLk; tpz; zg; gk;.

2. epakdf; fbjk;.3. gpwg;G mj; jhl; rpg;gj;jpuk; 4. tpyf; fspg; Gr; nra; ag; glNtz; ba

juj; jpw;F toq; g;gl; l gjtpAau; Tf;

fbjk; .

5. tpyf; fspg; Gr; nra; ag; glNtz; baMz; bw;Fupa rk; gskPsha; Tf;

fbjk; .

6. tuyhw; Wj;jhs; .

nrayhsu; /gpujpg;

gpujk nrayhsu; >


khfhz nghJr; Nrit

Mizf;FO

01010101/12121212 tpidj; jpwikfhz; jilg;

guP l;irapy; ,Ue;J fhy ePbg; Gf;

toq; fy; .

1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf;

nfhs;sy;.




nfhs;sy;.

5. jghyply; .

2 1. cj; jpNahfj; juhy; rku; g;gpf;fg;gLk; fhy eP bg;Gf; NfhUtjw; fhd

tpsf; ff; fbjk;.


nrayhsu; /gpujpg;

gpujk nrayhsu; >


khfhz nghJr; NritMizf;FO

01010101/13131313 gjtpapy; ,Ue; J ,il epWj; jy; 1.

khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf;

nfhs;sy;.

2. nrayhsupd; mDkjpiag; ngw;Wf;nfhs;sy; .

3. jghyply; .

1 1.

gp.R.Nr.gzpg; ghsup;d; Ntz; Liff; fbjk; .

2. khfhz Rfhjhu Nritfs; gzpg; ghsupd; rpghu;Rf; fbjk; .

nrayhsu; / gpujpg; gpujk nrayhsu; >


khfhz nghJr; Nrit

Mizf;FO


21/54

- 21 -

NritNritNritNrit


NritNritNritNritapd; ngau;apd; ngau;apd; ngau;apd; ngau; gbKiwgbKiwgbKiwgbKiw NritNritNritNrittoq; fj; toq; fj; toq; fj; toq; fj; NjitahdNjitahdNjitahdNjitahdehs;ehs;ehs;ehs;

Njtiahd Mtzq; fs;Njtiahd Mtzq; fs;Njtiahd Mtzq; fs;Njtiahd Mtzq; fs; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk;


01010101/14141414 ,lkhw; wk; toq; Fjy; 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf; nfhs;sy;.




5. jghyply; .

3 1. cj; jpNahfj; juhy; G+uzg;gLj; jg; gl; l tpz; zg; gg;gbtk; .

2. ,lkhw; wj; jpw;F tpz;zg; gpg;gjw;fhd fhuzk; .

3. xj; Jkhwy; ,lkhw; wk; Mapd; xj; JkhWk; cj; jpNahfj; jupd;

rk; kjf;fbjk; (jpizf; fsj;

jiytuhy; rpghu;R nra; ag; gl; lJ)


nrayhsu; / gpujpg;

gpujk nrayhsu; >


khfhz nghJr; Nrit

Mizf;FO

01010101/15151515 kP sr; Nritapy; Nru;j;Jf;

nfhs;sy; .

1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf; nfhs;sy;.


3.

jghyply;

3 1. Kjy; epakdf; fbjk; .2. kP sr; Nritapy; Nru;e;J

nfhs; tjw;fhd tpz; zg; gk;.


4. Nritapy; ,Ue; J jhkhftpyfpajhf fUjpf; nfhz; L toq; g;

gl; l fbjk; .

5. Nritapy; cWjpg; gLj; jg;gl; bUe; jhy; Nritapy; cWjpg; gLj; jpa

fbjk; .

6. ,Wjpahf tfpj; j gjtpapd; epakdf; fbjk;.

7. tuyhw; Wj;jhs; .8. gp.R.Nr.gzpg; ghsu; kw;Wk; kh.R.Nr.

gzpg; ghsupd; rpghu;Rf; fbjk;

nrayhsu; /gpujpg;

gpujk nrayhsu; >


khfhz nghJr; NritMizf;FO


22/54

- 22 -

NrNrNrNritititit



Njitahd Mtzq; fs;Njitahd Mtzq; fs;Njitahd Mtzq; fs;Njitahd Mtzq; fs; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk; jP u;khdk; vLf; Fk;


01010101/16161616

01010101/17171717

1. xg;ge;j mbg; gilapyhdepakdk;

2. xg;ge;j mbg; gilapyhd kPs; epakdk;

1. tl khfhzj; jpy; cs; sRfhjhu epiyaq; fspy; fhzg;

gLk; Mszp ntw; wplq;fis

ngw;Wf;nfhs;sy; .

2. ntw; wplq;fspw; Fj; NjitahdXa;Tngw; w cj; jpNahfj; ju; fis

kP z; Lk; Nritf; F mkuj; Jtjw;

fhd tpz; zg; gq;fisf; Nfhuy; .

3. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf;

nfhs;sy;.

4. nrt; it ghu; j; jy; .5. nrt; it ghu; j; jy; gbtj; jpidg;

G+uzg;gLj; jy; .



5. jghyply;

04 1. cj; jpNahfj; juhy; G+uzg;gLj; jg; gl; l tpz; zg; gg;gbtk; .

2. gp.R.Nr.gzpg; ghsupdhy; G+uzg; gLj; jg; gl; l tpz; zg; gg;gbtk; .

3. khfhz Rfhjhu Nritfs; gzpg; ghsupd; rpghu;Rf; fbjk; .

4. ngh.ep.Rw;wpwpf;if 06/2006,w; fikthd rk; gs khw; wpa

ikg; Gf; fbjk; .

5. tl khfhzj; jpd; vg; gFjpapYk; flikahw; Wtjw;fhd rk;kjf;

fbjk; .

6. kUj; Jtr; rhd; wpjo;.

7. ngh.ep.Rw;wwpf;if 9 /2007 ,w; Fmikthd Cjpaj;ijg; ngw;Wf;

nfhs; tjw;fhd rk;kjf; fbjk; .

8. Xa;T+jpag; gzpf; nfhilg; gj; jpuk;.

9. gpwg;Gr; rhd; wpjo;. midj; J Mtzq; fSk; cWjpg; gLj; jg; gl; l 3 gpujpfs ,izf;

fg; gly; Ntz; Lk;.

nrayhsu; /gpujpg;

gpujk nrayhsu; >


khfhz nghJr; Nrit

Mizf;FO


23/54

- 23 -

NritNritNritNrit





01010101/11118888 gpuahzf; nfhLg;gdT 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf;

nfhs;sy;.


3. jghyply;

2 1. flik yP T mDkjpf; fbjk; .2. gpuahzj; jpw;fhd gw; Wr; rP l; L.3. gpuahzf; nfhLg; gdtpw; fhd

tpz; zg; gg;gbtk; .

nrayhsu; .

01010101/11119999 ,yq;iff;F ntspNa nry;tjw;

fhd mDkjp.

1. ,yq;iff;F ntspNa nry;tjw;

fhd tpz; zg;gj; jpidg; ngw;Wf; nfhs;sy;.

2. nrt; itghu; j; jy;.3. nrayhsupd; mDkjpiag;

ngw;Wf;nfhs;sy; .

4. jghyply; .

2 1. ,yq;iff;F ntspNa nry; t

jw;fhd tpz; zg; gk;.2. ntspapy; nry; tjw; fhd fhuzj; ;

jpid cWjp nra; Ak; Mtzk; .

(c +k;: jpUkz miog; gpjo; )

3. kUj; Jtf; fhuzj; jpw;fhdntspapy; nry; tjhapd; itj;

jpa mjpfhupapd; rpghu;Rf;

fbjk; .

4. kUj; Jtr; rhd; wpjo;.5. yP T tpguk; .6. Nritapy; cWjpg; gLj; jy;

fbjk; .

nrayhsu;


24/54

- 24 -

NritNritNritNrit


Nritapd; ngau;Nritapd; ngau;Nritapd; ngau;Nritapd; ngau; gbKiwgbKiwgbKiwgbKiw NritNritNritNrittotototoq; fj; q;fj; q;fj; q;fj; NjitahdNjitahdNjitahdNjitahdehs;ehs;ehs;ehs;



01010101/20202020 el; l gpuNjr nrayfj; jpypUe;J,jw; F Kd; vJtpj el; l


25/54

- 25 -

NritNritNritNrit





01010101/22221111 tq; fpf; fld;> mYtyff;fld; 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf;

nfhs;sy;.




nfhs;sy;.

5. jghyply; .

04 1. tpz; zg; gg;gbtk; .2. Nritapy; cWjpg; gLj; jpa

fbjk; .

3. tq; fpf; fld; ngw; Wf;nfhs;tjw; fhf fhyj; jpw;Ff; fhyk;

ntspaplg; gLk; Rw;WepUgq;fspy;

Fwpg;gplg;gLk; Mtzq; fs;.

nrayhsu;

01010101/22222222 nkhopj; Nju;r;rpf;fhd nfhLg;gdT 1. khfhz Rfhjhu Nritfs; gzpg; ghsuplk; ,Ue; J ngw; Wf;

nfhs;sy;.




nfhs;sy;.

5. jghyply; .

02 1. tpz; zg; gg;gbtk; .2. epakdf; fbjk; .3. Nritapy; cWjpg; gLj; jpa

fbjk; .

4. cWjpg; gLj; jg; gl; l fy; tpr; rhd; wpjo;.

5. cWjpg; gLj; jg; gl; l tha; nkhopg; guP l; irr; rhd; wpjo;.

Nrayhsu;


26/54

- 26 -

NritNritNritNrit toq; Fk; toq; Fk; toq; Fk; toq; Fk;

cj; jpNahfj; ju; cj;jpNahfj; ju; cj; jpNahfj; ju; cj;jpNahfj; ju; ,yf; fk;,yf; fk;,yf; fk;,yf; fk;

Nritfs;Nritfs;Nritfs;Nritfs; Nrit toq; Fk; cj; jpNahfj; ju; ngau;Nrit toq; Fk; cj; jpNahfj; ju; ngau;Nrit toq; Fk; cj; jpNahfj; ju; ngau;Nrit toq; Fk; cj; jpNahfj; ju; ngau; mDkjp toq; Fk; cj; jpNahfj; ju;mDkjp toq; Fk; cj; jpNahfj; ju;mDkjp toq; Fk; cj; jpNahfj; ju;mDkjp toq; Fk; cj; jpNahfj; ju;

P/04/02/FA 1. fzf; fha;T Iatpdhf; fisguprP ypj; jy;

2. mwpf;iffis guprP yidnra; jy;

3. cs; tUk; fbjq; fisgfpu;e;jspj;jy;

4. rpy;yiwf; fhNrL Ngzy;;

jpUkjp. R .kQ;RshNjtp 1.gpujk fzf;fhsu; Clhf nrayhsu;

P/04/02/FM1 1. nfhLg; gdT cWjpr; rpl;ilfs; guprP yid nra; J cupagjpNtLfspy; gjpe; J mDkjpaspj; jy; > mq;fP fhukspj; jy; >mj;jhl; rpg;gLj; jy; ifnahg; gj; jpw;fhf cupa cj; jpNahfj; juplk; ifaspj;jy; .

2. mikr; R mYtyf tq; fp,zf; ff; $w;W jahupj;jy;.

3. rk; gsk; jahupj; jy;

4. tpjitfs; >mehijfs; Xa; t+jpamwpf;if jahupj;jy;

5. mq; fPfup;f;fg; gl;l Mszp tpguk; 6. fhyq;fle; j nfhLg; gdTfSf; fhd

mDkjpfis toq; Fjy;

nry; tp .S .fPjhQ; ryp 1. mwpf;if jahupj; J gpujk fzf; fhsu; >nrayhsupd; mDkjpAld; gpujpg;gpujknrayhsu; (epjp) mtu; fl;F mDg; gpitj; jy;

2. gpujk fzf; fhsu; > nrayhsu; Clhfgpujpg;gpujk nrayhsu; (epjp) mtu; fl; FmDg; gpitj; jy; .

3. nrayhsupd; mDkjpf;fhf rku; g;gpj;JmDkjp fpilj;jJk; mtrpakhdhy; gpujknrayhsu; mDkjpiaAk; ngw;W kP scupa gpuhe; jpaq; fSf; F mDg; gp itj; jy; .


27/54

- 27 -

Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; cj; jpNahfj; ju; cj;jpNahfj; ju; cj; jpNahfj; ju; cj;jpNahfj; ju;



P/04/02/FM 2 1. khjhe; j fzf; Fg; nghopg;Gj;jahupj; jy;

2. fl; Lepjp ,zf;ff; $w;Wjahupj; jy

3. fhRg; Gj;jfk; Ngzy;4. fhNrhiy tiujy;5. gzk; fl; Lepjp rP l; L jahupj;jy; 6. ghtidf; Fjthj nghUl; fs;

guhkupj;jy;

7. ghjP L jahupj; jy;8. xd; wpize; j tq; fpf; $w;W

jahupj; jy;

9. mur Copau; Kw;gzf; fzf; FNgzy; .

jpU.v];.nfsrpfd; gpujk fzf; fhsu; /nrayhsu;

P/04/02/FM3 1. thf; Fg; NgNuL Ngzy; jpU .S .rpthde; jd; fzf; fhsu; /nrayhsupd; cWjpg;gLj; jYld;

jpiwNrupf; F mwpf;if mDg; Gjy; .

P/04/02/FM4 4. mYtyffsQ;rpag; nghUl; fs;

guhkupj;jy;.

2. fhNrhiyfs; jghy; %ykhfNth

Neub ifaspg; G %ykhfNth

ifaspj; jy;

3. fhNrhiy kw; Wk; fhR tq; fpapy;

itg; gpyply;

4. Kbtile; j nfhLg;gdTfSf; fhd

cWjpr; rpl;ilfis guhkupj;jy;

nry; tp. S.td[h

gpujk fzf; fhsu; /nrayhsu; cWjpg; gLj; jYld; khfhzf;fzf; fha; T gzpg;ghsUf; Fk; fzf; fha;Tjiyik mj; jpal; rfUf; Fk; rku; g;gpj;jy; .


28/54

- 28 -

Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; Nrit toq; Fk; cj; jpNahfj; ju; cj;jpNahfj; ju; cj; jpNahfj; ju; cj;jpNahfj; ju;



P/04/02/FP 1 1. mikr; R kw; Wk gpuhe;jpaRfhjhu jpizf;fsq;fSf;fhd

ngWiffs; njhlu; ghd

Nritfs;

2. mYtyf ghtidg; nghUl; fs; nfhs; tdT nra; jy;

3. %yjd nrytpdq; fs;

njhlu; ghd Ntiyfs;

jpU.gh.epUgd;; gpujk fzf; fhsu; /nrayhsu;

* * *


29/54

- 1 -

mHg;gzpg; Gld; Nritahw; WNthk; mHg;gzpg; Gld; Nritahw; WNthk; mHg;gzpg; Gld; Nritahw; WNthk; mHg;gzpg; Gld; Nritahw; WNthk; ---- gpui[fspd; cupikfisf; fhg; Nghk;gpui[fspd; cupikfisf; fhg; Nghk;gpui[fspd; cupikfisf; fhg; Nghk;gpui[fspd; cupikfisf; fhg; Nghk;

Lets dedicate to service for protecting the rights of citizen

- 2010

gpui[fs; - NritngWdHfs; gl; lak; - 2010

Citizen - Client Charter- 2010

@s_K& h` @q\X}y @@vq& am`w&`AXy , uw;r# pL`w

Rfhjhu RNjr itj; jpaj; Jiw mikr;R> tl khfhzk;

Ministry of Health & Indigenous Medicine, Northern Province


30/54

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Objective of the Citizens /Clients CharterIt is confirmed that the clear responsibility Administration which are the essential bodies of a good Government be should

be more reflected by this citizen/Clients Charter. An Authority in connection with providing services by the Government is

given to the Citizen/Clientss by this Charter.

Principles to be adopted through Citizens /Clients Charter

Maintaining the quality Services. Comming for a solution with Citizen/Clients in respect of their action when Quality Services as not provided to them. Confirming a good relationship in providing a quality and efficient services to the Citizen Client for their tax paying

to the Government. Confirming the responsibility of the Government Servants in providing the Services. Making a good knowledge to the Client is respect of the law and procedure. Making a good knowledge to the Citizens/Clients in respect of their subject when they need in the services.

MissionTo provide efficient and qualitative health services to the people of Northern Province by formulating policies andstrategies in concurrence with National Development Plans which enable to face the issues and challenges emergingin the provision of services within the Northern Province.

VisionAs it is an eminent Province the Northern Province Health Services Provide Services to develop the people in their

Social, Economical, Physicaly, Mentally and spiritual life.


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Services

Coordination and Issue of guidance to PDHS, PDIM & RDDHS of the Province to maintain efficient administration,

planning and improvements of Health activities in order to meet the needs of the Public.

To have control over the Financial Management. To have coordination with the line ministries in obtaining funds, manpower (Doctors, Specialists), Medical

Equipments, Drugs, etc. Scholarships arrangement to medical professionals in concurrence with the Line Ministry. To obtain funds for Development works from various funding agencies. To organize and supervise areas shattered by ethnic disturbances in development work to be undertaken in the future

with funds anticipated from the donors.

Follow-up action by rendering assistance and guidance to Health sector institutions to achieve the target aimed. To analyze the information for the development. Monitoring and coordinating the progress of Western and Traditional health activities.

Ministry of Health & IM, PAgriculture Building Complex,Kanniya Road,Varotheyanagar,Trincomalee.T.Phone : 0602262975> 0262226961 Fax : 0262226951> 0262226953 (Ext:400) g.mail : [email protected] Wep : www.np.gov.lk.


32/54

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Citizen - Client Charter : - Ministry of Health & Indeginous Medicine, Northern Province

This Citizen Client Charter is informed about our Institutions Vision, Mission, Services, Qualities, rules and requlations,dedication of our Institution and honorable features are followed by us.

DedicationOur Services for Public/Clients

1. Integrity

2. Judiciousness

3. Courtesy

4. Understanding

5. Clearly

6. Responsibility

7. Delayness

8. Objectivity and impartiality

9. Transparency

10. Accountability

11. Promptness

12. Effciency and effectiveness


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I. Our Expectation ::::

We expect that as a client, you should know your responsibility and rights and you will submit your requirements

legally, honestly and truly in time with necessary information.

II. Our Qualities ::::

a) According to this charter we are infance to answer in all incidents when the Citezans/Clients subliently their

requests.

b) If the necessary infents given by you, your requests will be executed within the specific period If any delay in

providing service due to unavailable circulars it will be informed by us.

III.Arrangements for solution of Complaints and problems:

Our staff are to serve you with honour and however If there is any issue an complain inform without any delay. If

unable to meet the respective officer, you are requested to put a note with to detail of your issue in the comments Box

available in front of the Officer expecting your comments and advice in respect of this chart.

SecretaryMinistry of Health & IM orthern ProvinceAgriculture Building Complex,Kanniya Road,Varotheyanagar, Trincomalee.T.Phone : 0602262975> 0262226961 Fax : 0262226951> 0262226953 (Ext:400) g.mail : [email protected] Wep : www.np.gov.lk


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Our Citizans /Clients Details

Conduct Officerumber

Customers Sevice Delivered Officer Responsible Officer

P/04/01/01 1. Staff Personal Files Mrs.K.Arjunan Secretary, M/Health through DeputyChief Secretary, Admin, NP

P/04/01/01A 1) School Dental Thearapist

2) Family Health Officers

3) Microscopist

4) ECG Recordist5) EEG Recordist

Miss N.Subothiny Secretary, M/Health, NP

P/04/01/02 1. SriLankan Administrative Service

2. SriLankan Engineering Service

3. SriLankan Accounting Service

4. Programme Assistant

5.

Management Assistant6. Technical Officers

7. Office Empoyees Service

8. Sanitory Labours

9. Attendant

10. Oldnery Labour

11. Health Sanitory Labour

12. Drivers Service

13. Office and Bank Loan Approval

Mr.N.Sivachchelvan Secretary, M/Health through Deputy

Chief Secretary, Admin, NP

Secretary, M/Health, NP


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P/04/01/03 1. Maitanance of Vehicle and Records

2. Electricity, T.Phone, Water BillsMaintanance.

3. Over time & holiday Payment

4. Payment of Railway warrant

5. Distribution of News Paper

Mr.B.Wijeyaratna Secretary, M/Health, NP

P/04/01/04 1. Food & Drugs Inspector

2. Dispensor

3. Public Health Field Officer

4. Bio Medical Technician

5. Public Health Inspector

6. Bio Medical Engineer

7. Physiotherapist

8. Eye Technician

9. Entomologist

10. Ophthalmic Assistant

Miss.M.Shabitha Secretary, M/Health

Secretary, PPSC, NP (Special Grade

Officers Only)

P/04/01/05 1. Following up action on meeting

minutes.

2. General Subject of Health Sector.

Mrs.Thulasi Ananth Secretary, M/Health, NP

P/04/01/06 1.

Maintanance Library2. Administration report updating

3. Maintenance of Attendance Register

4. Maintenance of Leave Register

5. Provide Railway Warrant

6. Nursing Officers

Miss. M.Umalini Secretary, M/Health, NP

Secretary, PPSC, NP (Special GradeOfficers Only)


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P/04/01/06_S 1. Receiving Office e-mail letters.

2. Receiving the Health Circulars andPA Circulars.

3. Update the data of all officers and

employees working under the

Ministry of Health & IM, NP.

4. Submitting particular details called by

Chief Secretary, NP and DeputyChief Secretary, Admin, NP.

5. Issuing the Stationary to the Officers

of Administration Branch.

6. Provide Ministrys important

information to publish the NP

website.7. Maintains all Health Staff Scheme of

Recruitments.

Miss N.Siyamala Secretary, M/Health, NP

Secretary, M/Health, NP/

P/04/01/07 1. Medical Officers

2. Dental Surgeon

3. Ayurvedi Medical Officers

4. Registered Medical Officers

5. Assistant Medical Officers

Mr.A.M.Arsath Secretary, M/Health/DGHS Colombo

Secretary, M/Health/Ministry of Indeginous Medicine,

Maharagama

Secretary, M/Health/Secretary,PPSC, NPSecretary, M/Health/Secretary,PPSC, NP


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P/04/01/08 1. Health Management Assistant

2. Health Education Officers

3. Pharmacist

4. Medical Laboratory Technician

5. Vehicle Pass

6. Duty Leave

Miss A. Narmatha Secretary, M/Health, NP

Secretary, PPSC, NP (Special Grade

Officers Only)

Secretary, M/Health/Chief Secretary, NP

P/04/01/09 1. Preparation of Monitorables

2. Preparing Database for

Secretary Monitoring, such as

Water supply, Electricity and

Telephone Facilities in all

Health Institutions.

3. Maintaining the Medical

Equpment database.

4. Maintain the computer

equipment

5. Entering the PRMISs data.

Miss.M.Kalaimakal Secretary, M/Health

P/04/01/10 1. Leave out of Island

2. Maintanance the Personal files.

(Mullaitivu Region)

3. Maintaining the Internal

Displace Persons Camp

Information and providing

needed information.

Miss.R.Theepana Secretary, M/Health


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Services and Service umbers of Our Administration Branch

Service o Providing Services Service o Providing Services

01 /01 Appointments 01 /17 Appointment on Re Employment

01 /02 Issue of Formal Appointment Letter 01 /18 Traveling Clime Approval

01 /03 Confirmation of Service 01 /19 Permission to Leave out of Station on duty

01 /04 Anti Dating of Appointment Date

Anti Dating of Promotion Date

01 /20 Payment of Incentive Allowance

01 /05 Acting Appointment 01 /21 Inquaries

01 /06 Payment of Acting Appointment 01 /22 Payment of Compensation

01 /07 Promotion 01 /23 Banking Loan and Office Loan

01 /08 Extension of Service 01 /24 Payment of Overtime

01 /09 Retirement of Service 01 /25 Payment of Holiday

01 /10 Change of Name 01/26 Lending Books for reading

01 /11 Exemption of EB Exam 01 /27 Receiving Data for Database maintenance.

01 /12 Extension of EB Exam01 /13 Interdiction & Vacation of Post

01 /14 Transfer

01 /15 Re-Instatement of Service

01 /16 Appointment on Contract Basis


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Services and Service umbers of Our Accounts Branch

Service o Providing Services

02 /01 Preparation of monthly salary

02 /02 Audit Quaries

02 /03 Permissions Under Financial Requlation 115

02 /04 Maintenance of Deposit Accounts

02 /05 Checking payment of Voucher and paid Payments

02 /06 Payment of Loans

02 /07 Maintenance of Store

02 /07 Maintenance of Cash Book

Services and Service umbers of Our Planning Unit

Service o Providing Services

03 /01 Cadre creation & getting approval

03 /02 Control and Monitoring of Cadre

03 /03 Conducting Training and Workshop

03 /04 Submitting Development Plans and Progress Reports on Provincial Level.

03 /05 Preparing the Annual Estimate and Capital work.


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Administration Branch Assistant Secretary ; : T.Phone: 0602268476 Gen 0262226951 /0262226953 - Intercom 408Administrative Officer : T.Phone: 0602262975 Gen : 0262226951 /0262226953 - Intercom 401

Serviceo

Service ame Work Step Duration eeded Documents Authorized Officer

01010101 /01010101 Appointment

1. Health Management Assistant

1. Getting Health Management

Assistant Cadre detail in NorthernProvince.2. Getting the Hon.Governor approval

through the Chief Secretary, NP for fill the vacancies.

3. Informing to the Provincial PublicService Commission, NP for recruitment to the conduct an

Examination.

05

03

03

1. Cadre Vacany Details.

2. Hon.Governor Approved letter.3. Newspaper Advertisment.

4. Scheem of recruitment.

Secretary

1. Primary Lavel Unskilled

Labours

2. Semi Skill labours

3. Primary Level Skill Labours

1. Getting the Health Ordinary Labours& Sanitory Labours, Cadre vacanciesdetail in Northern Province.

2. Getting the Hon.Governor approvalthrough the Chief Secretary, NP tofill the vacancies.

3. Advertising in Newspapers.

4. Selecting by interview and PracticalExam according to theHon.Governors instruction.

05

03

02

02

1. Cadre Vacancy Details.

2. Details of Health Institutions that

the vacancy occurred.

3. Newspaper Advertisment.

4. Scheem of recruitment

Secretary


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Service

o ; ;; ;

Service ame Work steps Duration eeded Documents Authorized Officer

1. Medical Officers, Regestered

Medical officers, Assistant

Medical Officers, Dental

Surgeon.

2. Para Medical Service Officers

1. Getting the Cadre detail of NorthernProvince.

2. Informing to the DGHS regarding

details of Vacancies and importance

to filling the vacancies.

3. Posting the Officers by the Ministry

of Healthcare and Nutrition to the

Health Institutions in the Northern

Province.

03

03

03

1. Details of Cadre vacancies

2. Details of staff appointment made

by Ministry of Healthcare &

Nutrition,Colombo.

Secretary , Ministry of

Healthcare &

Nutrition,Colombo.

Secretary

01010101 /02020202 Issues of formal appointment

letters.

1. Receiving the Applications from

Provincial Director of Health

Services.

2. Checking the Application compare

with the original documents.

3. Checking by the Chief Management

Assistant or Administrative officer.

4. Giving permission to issue the formal

appointment letter.

5. Post .

03030303 1. letter of Appointment Issued to the

officer.

2. Birth Certificate

3. Married Certificate if necessary

4. Application letter

Secretary


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Serviceo


01010101 /03030303 Confirmation of Service. 1. Receiving the Applications from theProvincial Director of HealthServices.

2. Checking with the Originaldocuments.

3. Checking by the Chief ManagementAssistant or Administrative Officer.

4. Getting permission from theSecretary through the AssistantSecretary.

5. Preparing the letter. 6. Getting the signature from the

Secretary or Assistant Secretary. 7. Post

05 1. Appointment letter of the officer.2. Duty Assumption letter. 3. Medical Report 4. Agreement form.5. Oath form. 6. Birth Certificate. 7. Assets Agreement form. .8. 1st,2nd & 3 rd years reports. 9. B form. 10. History sheet ;11. Change of Name letter if

necessary..12. Educational Certificate

confirmed by the ExaminationBranch.

13. Typing or Computer courseCertificate.

14. Certificate of EB Exam15. Driving licence.

All certified copies induplicate.

Secretary

01010101 /04 1. Antidating the

Appointment Date.

2. Antidating the Promotion

Date.

1. Receiving the Applications fromthe Provincial Director of HealthServices.

2. Checking the Application with theoriginal documents.

3. Checking by the Chief

03 1. Appointment Letter 2. Necessary documents and circular

for antedating the appointmentdate.

3. Completed training certificate if itis available.

Secretary, M/Health or

PPSC or PPA,

Northern Province


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Management Assistant or Administrative officer.

4. Getting the permission /recommendation from the

Secretary through the AssistantSecretary.

5. Preparing the letter. 6. Getting the signature from the

Secretary or Assistant Secretary. 7. Post

4. Request letter of the Officer.

Serviceo


01010101 /05050505 Acting Appoinment 1. Receiving the Applications for Acting Appointmen from theProvincial Director of HealthServices, NP

2. Checking the Application comparewith the original documents.

3. Checking by the Chief Management Assistant or Administrative officer.

4. Getting the recommedation fromthe Secretary through the AssistantSecretary.

5. Posted to Chief Secretary for theApproval.

01 1. Application for Acting

appointment.

2. Recommendation of the


Services, NP and the Regional

Director of Health Services

regarding necessity of the

Service.

Chief Secretary

01010101 /06060606 Acting Appointment Payment . 1. Receiving the Acting Appointment

payment application from the


Services, NP.

2. Checking the Application compare

with the connecting documents.


01 1. Acting appointment letter

Approved by the Chief

Secretary (Original)

2. Request letter of the officer.

Secretary, PPSC, NP


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Assistant or Administrative officer.

4. Getting the recommedation from the

Secretary through the Assistant

Secretary.

5. Posted to Secretary, Provincial Public

Service Commission, NP.

Serviceo


01010101 /07070707 Promotion 1. Receiving the Promotion Applicationfrom the Provincial Director of Health Services, NP.

2. Checking the Application comparewith the connecting documents.

3. Estimating the Seniority if theymaintain the ratio.


Assistant or Administrative officer.5. Permission/ recommedation will be

given by Secretary through theAssistant Secretary.

6. Post.

04 1. Application.2. Appointment Letter.3. Confirmation Letter . 4. Certified copy of EB Exam Results

Sheet.

5. Departmental Exam Results SheetIf they Departmental Exam is

necessary.6. Training certificates if they got

training.

7. The officer Half pay No pay Leave particulars of the officers from the

first appointment date or date of

promotion to the present grade.

8. Personal File if at necessary.9. History Sheet.

Secretary, M/Health or PPSC or PPA,

Northern Province


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01010101 /08080808 Extension of Services 1. Receiving an application for Extenson of Service from the Officer /Employees through the ProvincialDirector of Health Services. NP.

2. Checking the Applications with therelevant documents.

3. Checking by the Chief ManagementAssistant or Administrative officer.

4. Permission/Recomendation will begiven by Secreaty through theAssistant Secretary.

5. An application will be forwarded toDeputy Chief Secretary, Admin inrespect of combaind staff.

6. Post

02 1. Applications

2. Recommendation from Provincial

Director of Health Services, NP

through the Regional Director of

Health Services regarding

important Service of the Officer .

3. Already approved for the previous

year. A certified copy of the

extension of service letter if.


PPSC or PPA,

Northern Province

Serviceo


01010101 /09090909 Retirement 1. Receiving Applications for retirement from theofficers/employees throughProvincial Director of HealthServices, NP.

2. Checking the Applications with therelevant documents.


4. Permision/recommendation will begiven by the Secretary through theAssistant Secretary.

5. An application will be forwarded toDCS (Admin) in respect of combained service staff.

6. Post.

3 1. Retirement of service Application

from the officer.

2. Recommendation of the Head of

the Department for the in the

specific form.

3. Last extension of service letter if

the officer is on extension of

service.


PPSC or PPA,

Northern Province

01010101 /10101010 Change of ame 1. Receiving the change of nameApplications of the officers through

2 1. Change of name application form.

2. Appointment letter of the officer


PPSC or PPA,


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the Provincial Director of HealthServices, NP

2. Checking the Applications with theoriginal documents.


4. Recommedation/ Approval will begiven by Secretary through theAssistant Secretary.

5. An application will be forwarded toDCS(Admin) in respect of combained service staff.

6. Post

3. Birth certificate

4. Marriage certificate

Northern Province

Service

o


01010101 /11111111 Exemption from the Efficiency

Bar Examination

1. Receiving the Applications

from the Provincial Director of Health Services, NP 2. Checking the Applications with

the original documents. 3. Checking by the Chief

Management Assistant or Administrative officer.

4. Recommedation/ Approval will

be given by Secretary throughthe Assistant Secretary..

5. Posted.

3 1. Application submitted by the

officer. 2. Appointment letter

3. Birth certificate

4. Promotion letter of the present

grade.

5. Salary conversion

6. Historysheet


PPSC or PPA, Northern Province ; ; >;>

01010101 /12121212 Extension of period from the

Efficiency Bar Examination

1. Receiving the Applicationsfrom the Provincial Director of Health Services, NP

2. Checking the Applications withthe original documents.

2 1. Requesting letter for the extension

with reasons.

2. Recommendation of Regional

Director of Health Services and


PPSC or PPA,

Northern Province ; ;

Ch ki b h Chi f P i i l Di f H l h


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4. Recommedation/ Approval will be given by Secretary throughthe Assistant Secretary.

5. An application will beforwarded to DCS(Admin) inrespect of combained servicestaff.

6. Post


Services.

Service

o


01010101 /13131313 Terminaion of service/V.O.P 1. Receiving the Applications from the

Provincial Director of HealthServices, NP 2. Checking the Applications with the

original documents. 3. Checking by the Chief Management

Assistant or Administrative officer. 4. Recommedation/ Approval will be

given by Secretary through the

Assistant Secretary. 5. An application will be forwarded to

DCS(Admin) in respect of combained service staff.

6. Post

1 1. Request of the Head of the

Departments. 2. Recommendation of the Provincial

Director of Health Services.


PPSC or PPA, Northern Province ;

01010101 /14141414 Transfer ; ; ; ; 1. Receiving the Applications from the 3 1. Application. Secretary, M/Health or

Pro incial Director of Health 2 Reason for applying for the PPSC or PPA


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Provincial Director of HealthServices, NP



4. An application will be forwarded toDCS(Admin) in respect of combained service staff and anyothers to PPSC, NP

5. Post

2. Reason for applying for the

transfer.

3. Concernt letter of the officer if it is

a mutual transfer. (should be

recommended by the Head of the

department)

4. Recommendation of the Provincial

Director of Health Services and the

Regional Director of Health

Services

PPSC or PPA,


Service

o


01010101 /15151515 Re- instatment 1. Receiving the Applications from theProvincial Director of HealthServices, NP



4. An application will be forwarded toDCS(Admin) in respect of combained service staff .

5. Post

02 1. Application for the re-instatement

2. Recommendation of the Head of

the departments.

3. Letter of vocational of post.

4. Confirmation letter if the

Employees/ officer

5. letter of appointment for the

present grade.

6. Historysheet


PPSC or PPA,


01010101 /16161616

01010101 /17171717

1.1.1.1. Appointment on

contractbasis

2. Appointment on Re-

1. Application for re employment. 2. Recommendation with the Necessity

of the re-employment from Head of the Departments.

04 1. Applications 2. Recommendation of the Head of

the Departments with thespecific form.


PPSC or PPA,

Northern Province ;

employment 3 Getting Cadre Vacancies details 3 Recommendation of the


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employment. 3. Getting Cadre Vacancies details.4. Calling up the officers for the

vacancies to re-employ. 5. Checked the Applications with the

connectiong documents. 6. Prepairing the Check list. 7. Checked by the Chief Management

Assistant or Administrative officer. 8. Recommendation/Permisiton will be

given by Secretary through theAssistant Secretary.

9. An application will be forwarded toDCS(Admin).

10. Post.

3. Recommendation of theProvincial Director of HealthServices, NP

4. Salary conversion of latter. 5. concern Letter to work in any

part of the Northern Province 6. Medical certificate ;.7. Consent letter drown the salary

fixed by the PPSC, NP. 8. Award of pension if re-

employment. 9. Birth certificate

All documents should besubmitted in triplicate.

Serviceo


01010101 /18181818 Traveling claim 1. Application from the officer.

2. Recommendation of Provincial

Director of Health Service/

Provincial Director of

Indigenous Medicine.

3. Recommendation/Approval

will be given by Secretary

through the Assistant Secretary.

4. If it needed an application will

be forwarded to Chief

Secretary, NP

1. Approved Duty leave application

2. Receipt/documents if any.

3. Application form.


PPSC or PPA,

Northern Province ; ; .

01010101 /19191919 Leave out of the island 1. Receiving the Applications from 1. Application for leave out of tha Secretary, M/Health or

the Provincial Director of Health Island PPSC or PPA


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the Provincial Director of Health

Services, NP

2. Checking by the Chief

Management Assistant or

Administrative officer.

3. Recommedation/ Approval will be

given by Secretary through the

Assistant Secretary.

4. An application will be forwarded to

Hon.Governor through the Chief

Secretary, NP.

5. Post

Island

2. Document for prove reason for

leave out of the Island. (Eg:

wedding invitation or MC)

3. Details of leave

4. Confirmed letter in the service

PPSC or PPA,

Northern Province.

Serviceo


01010101 /20202020 Payment of compensation 1. Receiving the Application withrecommendation by the Head of theDepartment.

2. Recommendation/Approval will begiven by the Secretary through theAssistant Secretary.

3. An application will be forwarded toDCS(Admin).

4. Post.

04 1. Compansation Application.

2. Medical Certificate Original/

Postmortem report/ Inquiery

Report.

3. Birth Certificate of the

Injuired/Death Officer.

4. Police Report

5. Applicants Bank Account

Number

6. Form Gen 35 voucher forms

with the national Identity Card

number.


PPSC or PPA,

Northern Province ;

7. Letter of the Applicant certified


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pp

by the Divisional Secretary

stating that the compensation is

not paid before for this

injuired/Death.

8. Completed M.R.R/08/PO form

9. Original copy of the marrige

certificate of the death officer or

Original copy to prof the

relationship

10. Original copy of the birth

certificate for the children under

18 years.

Service

o


01010101 /21212121 Bank Loan and Office Loan 1. Receiving the Applications fromthe Provincial Director of HealthServices, NP



4. Post

1. Applicatin form 2. Letter of confirmed in the

service 3. Documents refered in the

circulars to get the bank loans.


PPSC or PPA,

Northern Province ;

01010101 /22222222 Language Allowance 1. Receiving the Applications fromthe Provincial Director of HealthServices, NP

2. Checking by the Chief Management Assistant or

1. Applicatin form 2. Appointment letter 3. Letter that is confirmed in the

service 4. Certified educational certificate5. Certified oral examination


PPSC or PPA,

Northern Province ;

Administrative officer. certificate


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4. An application will be forwarded toDCS(Admin) in respect of combained service staff .

5. Post

Accounts Branch Assistant Secretary;: T.Phone: 0263268476 Gen 0262226951/0262226953 - Intercom 402Administrative Officer: T.Phone: 0602202111 Gen: 0262226951/0262226953 - Intercom 401

Conduct Officer umber Service Name of Officer Authorized Officer NP/04/02/FA 1. Checking and answering to the

audit queries.

2. Checking the reports.

3. Sharing about the received letters

with Chief Accountant.4. Maintenance of Petty Cash.

Ms.V.Manchuladevi Chief Accountant/Secretary, M/Health.

NP/04/02/FM1 1. Chicking and updating the

payment Vouchers in the

appropriate registers and

Forwarded to DCS, Finance throughSecretary and Chief Accountant.

handling over the vouchers for


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g

the signature of the Officers.

2. Preparation of the imprestreconciliation statement.

3. Preparing Salary.

4. Preparation of W & OP report.

5. Maintanace of Aproved cadre

details.

6. Provide approval for the late

payments.

Suppmitted for Secretarys approval and

forwaded to the regions.

Conduct Officer umber Service ame of Officer Authorized Officer NP/04/02/FM2 1. Prepare the Monthly Accounts

Summary.2. Prepare the Imprest

reconciliation statement.3. Maintanance of Cash Book.4. Drawing the Cheque.5. Prepare the PIV6. Maintanance of unused things.7. Preparing Budget.8. Consolidated bank reconciliation.9. Maintaining the advance

payment Accounts.

Mr.S.Kowshihan Chief Accountant/Secretary, M/Health, NP

NP/04/02/FM3 1. Mmaiaintanance of Vote ledger. Mr.S.Sivananthan Chief Accountant/Secretary, M/Health. NP

NP/04/02/FM4 1. Maintaining the Storage things.


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2. Handover the cheque by post or byhand.

3. Deposit cash and Cheques.4. Maintains the paid payment

documents. NP/04/02/FP1 1. Services for procurement of

Ministry and Regional Director of Health Services.

2. Purchase of Stationaries andInventries for Office use.

3. Capital Expenditure works.

Mr.P.Nirupan Chief Accountant/Secretary, M/Health. NP

* * *