Cities are the Future. But, modern cities also pose some ...acceleratecapetown.co.za/wp/wp-content/uploads/... · –Business, and –Things. The impact, potential opportunities and

Cities are the Future.

But, modern cities also pose some of the most

challenging problems mankind has had to face.

Urbanisation

Water Supply

Energy Supply

Waste Management

Transportation

Against this backdrop we have set the

Strategic Objective to be a:

To overcome these challenges calls for

a new approach,

new partnerships,

innovative solutions….

The world we live in

• Blurring of physical and digital worlds.

• Gartner talks about the convergence of :

– People

– Business, and

– Things

The impact, potential opportunities and disruption that

DIGITAL technologies present cannot be ignore.

Digital is changing how we communicate, work and play

Digital is transforming business, regional economies and

how Citizens expect to engage.

It’s Transformative, dynamic and pervasive . . . . .

Digital Technologies

Understand the Environment in which you operate:

Are we at the Peak of the Digital Hype Cycle?

Cape has a proud track record of using ICT

to drive change.

Key focus: Transforming municipal service delivery through

business process automation strategy

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2000

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2012

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Smart City

Strategy

Unicity

established

SmartCape

launch

SAR ERP

Phase 1

SAP ERP

Phase 2

C3

notification

system

Citizen Portal

launched

Broadband fibre

roll-out

commencesMICT skills

focus in IDP

First online

transactions via e-

service portal

Launch of “Digital

Gateway to Africa”

Broadband fibre

phase 1 completed

Open Data Portal

launched

Digital City

Work Group

Oc

t 2002

Ju

ne

2003

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g 2

003

Ju

ly 2

013

ICT Achiever’s Award: e-

Government

Computer World Honors 21

Century Achievement Award

(for SAP-ERP programme)

Bill and Melinda Gates

Access to Learning Award for

SmartCape

City receives ESRI Special

Achievement in GIS award

The City of Cape Town’s Smart City Journey

Enabling Organisation Transformation

through Technology

“To implement a functionally rich ERP system, in a

manner that will ensure integration, facilitate the merger

and bring about organisational transformation.”

Blaauwberg

Tygerberg

Oostenberg

HelderbergSouth

Peninsula

CapeTown

CAPEMETROPOLITAN

AREA

City of

Cape Town

Key focus: Transforming municipal service delivery

through business process automation strategy

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2000

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pt

2003

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ril 2007

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ly 2

008

Ju

ly 2

009

2012

Ju

ne

2012

Ma

rch

2013

Ju

ne

2014

De

c 2

014

Fe

b 2

015

Smart City

Strategy

Unicity

established

SmartCape

launch

SAR ERP

Phase 1

SAP ERP

Phase 2

C3

notification

system

Citizen Portal

launched

Broadband fibre

roll-out


focus in IDP

First online

transactions via e-

service portal



Broadband fibre

phase 1 completed

Open Data Portal

launched

Digital City

Work Group

Oc

t 2002

Ju

ne

2003

Au

g 2

003

Ju

ly 2

013


Government






SmartCape



Key focus: Digital infrastructure strategy


Digital Infrastructure Programme

Bridging the Digital Divide

Key focus: Transforming municipal service delivery

through business process automation strategy

19

2000

De

c 2

000

Ju

ly 2

002

De

c 2

002

Se

pt

2003

Ap

ril 2007

Ju

ly 2

008

Ju

ly 2

009

2012

Ju

ne

2012

Ma

rch

2013

Ju

ne

2014

De

c 2

014

Fe

b 2

015

Smart City

Strategy

Unicity

established

SmartCape

launch

SAR ERP

Phase 1

SAP ERP

Phase 2

C3

notification

system

Citizen Portal

launched

Broadband fibre

roll-out


focus in IDP

First online

transactions via e-

service portal



Broadband fibre

phase 1 completed

Open Data Portal

launched

Digital City

Work Group

Oc

t 2002

Ju

ne

2003

Au

g 2

003

Ju

ly 2

013


Government






SmartCape



Key focus: Digital infrastructure strategy

What is next?


A Digital City Strategy.

Purpose of the Digital City Strategy

1. Identifying broad focus areas for the City’s approach to digital

competitiveness;

2. Identifying the City’s objectives in relation to each focus areas;

3. Identifying the short and longer term initiatives that could support those

objectives;

4. Developing an implementation framework that identifies primary and

supporting role-players who will be responsible for implementation;

5. Identifying indicators to assess the impact of the Strategy;

6. Ensuring integration and avoid duplication.

21

Where are we focussing our efforts?

22

DIGITAL GOVERNMENTdriving

transparency,

enhancing service

delivery and

promoting citizen

engagement

through ICT

DIGITAL INSTITUTIONS

Digital government

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transparency,

enhancing service

delivery and

promoting citizen

engagement

through ICT

VisionThe City of Cape Town’s services and processes are

“digital by default” and the organisation is harnessing

digital tools to stimulate innovation in service delivery.

This makes it possible for the City to reduce costs (“do

more with less”) and improve the level and quality of

service delivery.

The City of Cape Town is also using digital tools to

enhance the quality of the organisation’s engagement

with residents. This enables the City to be a caring and

responsive government.


24


transparency,

enhancing service

delivery and

promoting citizen

engagement

through ICT

DIGITAL INCLUSIONclosing the digital

divide by promoting

digital access,

improving digital

skills and driving

digital initiatives

that enhance

quality of life


Digital inclusion

25

VisionThe City of Cape Town is contributing to closing the

digital divide by promoting digital access, improving

digital skills and promoting digital initiatives that

enhances quality of life.


divide by promoting

digital access,

improving digital

skills and driving

digital initiatives

that enhance

quality of life


26


transparency,

enhancing service

delivery and

promoting citizen

engagement

through ICT


divide by promoting

digital access,

improving digital

skills and driving

digital initiatives

that enhance

quality of life

DIGITAL ECONOMYcreating an

enabling

environment for the

growth of tech-

enabled enterprises

and maximizing its

job creation

potential


Digital economy

27

VisionThe City of Cape Town is a regional tech-hub and

growth in the digital economy makes a significant

contribution to job creation.

DIGITAL

ECONOMYcreating an

enabling

environment for the

growth of tech-

enabled enterprises

and maximizing its

job creation

potential


28


transparency,

enhancing service

delivery and

promoting citizen

engagement

through ICT


divide by promoting

digital access,

improving digital

skills and driving

digital initiatives

that enhance

quality of life


enabling

environment for the

growth of tech-

enabled enterprises

and maximizing its

job creation

potential

DIGITAL INFRASTRUCTUREICT infrastructure

roll-out and using

digital solutions to

enhance the

effectiveness of

critical City

infrastructure


Digital infrastructure

29

VisionCape Town’s pervasive digital infrastructure makes it

the most connected City in Africa with the lowest

telecommunication service tariffs.

The City of Cape Town also makes effective use of

technology to optimise the management of and

investment in other major infrastructure.


roll-out and using


enhance the

effectiveness of

critical City

infrastructure

Note:

digital infrastructure is a foundational enabler of the

other three pillars of the strategy.

the digital services and applications that are central

to an information society, key to competitive

business, and increasingly embedded in our

personal and social lives could not, and would not,

exist without the digital devices that we use, and

the digital networks that connect them.


30


transparency,

enhancing service

delivery and

promoting citizen

engagement

through ICT


divide by promoting

digital access,

improving digital

skills and driving

digital initiatives

that enhance

quality of life


enabling

environment for the

growth of tech-

enabled enterprises

and maximizing its

job creation

potential


roll-out and using


enhance the

effectiveness of

critical City

infrastructure


31

Thank you

Cities are the Future. But, modern cities also pose some ...acceleratecapetown.co.za/wp/wp-content/uploads/... · –Business, and –Things. The impact, potential opportunities and

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