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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1Cisco Confidential 1© 2013 Cisco and/or its affiliates. All rights reserved.
Alexander Ospino
Cisco Unified IP PhoneCustomer Overview Presentation
Cisco Partner
May 21, 2014
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
Technology Trends
Mobility
Video
Cloud
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
Medianet
Cisco Comprehensive Collaboration Architecture
PlatformServices
Activity Stream and Social Graph
Content Management
IM and Presence
Directory and Identity
Scheduling and Calendaring
Voice and Video
Delivery Model Cisco HostedOn Premises Partner Hosted
Environments
End User Business and CustomerIT Administrator
Experience
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
Why Cisco Collaboration and Cisco Unified IP Phones?• Broad portfolio
Maximizes investment
Basic to fully advanced features
• Powerful, yet easy-to-use
• Rich reliable, always-available interactions
Comprehensive unified communications
Transcend boundaries with video
Redefine workflows with apps
Personalized experiences
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
Cisco IP Phone PortfolioChoice to Meet Your Needs
• Comprehensive Integrated CollaborationCisco DX600 Series
UC, HD Video, Conferencing, IM/Presence, Cloud and Personalization in one desktop device
• Cost-effective Video Collaboration IP Phones 8900 and 9900 Series
Entry level video collaboration (standard def)
• Everyday Voice Communications IP Phones 7800, 7900 and 8800 Series
Reliable, full-featured for various use cases
• Occasional Voice CommunicationsSIP IP Phones 3900 and IP Phones 6900 Series
Cost-effective Video Collaboration
Everyday Voice Communications
Occasional Voice Communications
Comprehensive Integrated Collaboration
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Cisco Desktop Collaboration Experience DX600 Series
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
Understanding the Value of Collaboration Interactions
Collaboration interactions vary by task
Task drives the interaction experience & endpoint requirements
One size does not fit all
Most Users access multiple collaboration endpoints during the day
Inte
ract
ion
Val
ue
Fidelity, Reliability, and Availability
Collaboration Interaction Curve
Interaction value of the meeting determines the endpoint needs of the user
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Understanding the Value of Collaboration Interactions
Collaboration interactions vary by task
Task drives the interaction experience & endpoint requirements
One size does not fit all
Most Users access multiple collaboration endpoints during the day
Inte
ract
ion
Val
ue
Fidelity, Reliability, and Availability
Collaboration Interaction Curve
Interaction value of the meeting determines the endpoint needs of the user
Collaborative relationships are important
High video and conferencing frequency usage – 3+ hours/day
Users require Always On collaboration and computing
Power user of integrated UC features
Advanced Collaboration
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
Advanced Collaboration Demands a Multi-purpose Endpoint
Intuitive touch screen navigation and innovative
personalization
Real-time video, integrated presence and viewing of
shared documents
Access to corporate cloud services and cloud apps
High-quality voice, video and conferencing
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
Advanced Collaboration Demands a Multi-purpose Endpoint
Intuitive touch screen navigation and innovative
personalization
Real-time video, integrated presence and viewing of
shared documents
Access to corporate cloud services and cloud apps
High-quality voice, video and conferencing
Strategic Intent:
Do for the desk phone what the smartphone did
for the mobile phone
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
Personalization Communications
Introducing the Smart Desk Phone
Cisco Desktop Collaboration Experience DX600 Series
Cloud Ready
Collaboration
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
Always-On Collaboration for the Desk
• HD Voice and Video Communications
• Comprehensive UC suite
• Integrated Conferencing, IM & Presence
• On-demand Access to Cloud Apps and Services
• Personalize with Android
• IT Deployed & Managed
Cisco DX650
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
Why Cisco DX600?
CollaborationSeamless integration with
Cisco apps
ProductivitySuperior user experienceMaximize virtual team interactionsAccelerate decision making
InnovationDrive business transformationFast access to experts and information
CommunicationsAlways on, reliable, HD voice,
video and conferencing experience
Cloud-ReadySecure, reliable access to
corporate services and cloud apps GrowthIncrease employee productivityEnhance customer experience Personalization
Communications experience the way you like it
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
Cisco Unified IP Phones 9900 Series
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
Accelerate Business with High-Quality Standard-Definition Video
Richer Multimedia Experiences
Extend Workspace Flexibility
Maximize Your Investment
Earth-friendly Enhancements
Cisco Unified IP Phones 9900 SeriesTransform How You Collaborate
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
A Focus on User Experience with the IP Phone 9900 Series
Rounded Keys
Tricolor LED’s
Personalization
Adjustable Display,USB, BluetoothEnhanced
Acoustics
Line/Feature & Session Keys
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
IP Phone 9971
IP Phone 9951
Cisco Unified IP Phone 9900 SeriesAccelerate Collaboration
Cost-effective Video Collaboration Endpoints
• Knowledge Professionals, Administrative, Managers and Executives
• H.264 HQ standard definition video
• High-definition voice
• Connectivity: Gigabit Ethernet, Wi-Fi*, USB
• Experience: High-resolution color displays (VGA)
Custom language presentation
Bluetooth headset and handsfree profiles
• Personalization: Colors, handset styles, wallpapers
• GreenPower Save Plus
*9971 model only
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
Cisco Unified IP Phone 9951
High-definition voice
Programmable Soft-label Keys and Four Fixed Keys
Settings, Directory and Messages Keys
Earth-friendly PlasticsIncoming Call/Message
Waiting Indicator
Two Handset Styles
Five Programmable Line/Feature Keys
Rounded Ergonomic KeysMute, Headset, Speakerphone
Keys
10/100/1000 Ethernet Switch Port
Transfer, Conference & Hold Keys
5” diagonal, VGA, Backlit, Anti-glare Color Display
Five Session Keys with LED status indication
Volume Up/Down Key
Navigation Keys & Select Button
Release and Back Keys
Cisco Unified Video Camera via USB
USB Port and Audio-In/Out Jacks
Bluetooth Radio
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
Cisco Unified IP Phone 9971
Programmable Soft-label Keys (Touch-Sensitive)
Settings, Directory and Messages Keys
Earth-friendly PlasticsIncoming Call/Message
Waiting Indicator
Two Handset Styles
Six Programmable Line/Feature Keys
Rounded Ergonomic KeysMute, Headset, Speakerphone
Keys
10/100/1000 Ethernet Switch Port
Transfer, Conference & Hold Keys
5.6” diagonal, VGA, Backlit, Anti-glare Color Display with
Full Touchscreen
Six Session Keys with LED Status Indication
Volume Up/Down Key
Navigation Keys & Select Button
Release and Back Keys
Cisco Unified Video Camera via USB
USB Port and Audio-In/Out Jacks
High-definition voice
Bluetooth Radio
802.11 a/b/g Wi-Fi Radio
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
Cisco Unified Video CameraTransform Collaboration with Video• Ergonomically integrated• Plug n Play via USB• H.264 standard interactive video
High performance
Video interop
• 2.0 megapixel camera• Resolution:
30 fps for VGA
• Video Mute (local end)• Video Preview – local end video• Charcoal and Arctic White
Requires 9.0(2) IP Phone firmware or later
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Cisco Unified IP PhoneHandset Style Options• Greater choice and user comfort
• Slimline and standard optionsSlimline weighs 5oz/140G and more tapered
Standard weighs 6oz/170g with a fuller earpiece
Both handsets weigh less than today’s 7900 Series
7.4oz/210g
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Cisco Unified IP Color Key Expansion ModuleEasy Expansion and Investment Protection
• 36 programmable line/feature keys per module• 18 physical keys
Page 2 key for additional 18 keys
• Graphical, backlit color LCD display with LCD labels
480 x 272 pixel
• Tri-color LED’s for call state indication• Power save option for cost savings• Wall-mountable• Power
802.3at inline power802.3af requires local power cube 4
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 23
Earth-friendly EnhancementsCisco’s Ongoing Focus
• Reduced power consumption
“Power Save Plus” administrative option
ASIC components
• Reground & recyclable plastics
• Restriction of Hazardous Substances (RoHS) compliant
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24
Cisco Unified IP Phone 9900 SeriesPortfolio Benefits• Reduced Total Cost of Ownership
Lower OPEX with video integration Boost ROI in Wireless Networks with Wi-FiReduce energy consumption with Power Save
• Enhanced User ExperienceFreedom at the desk with BluetoothRicher application experience with color displaysReduce fatigue with wideband audioAdd flexibility and convenience with USB optionsMore personalization with choice of colors, handset styles, wallpaper
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 25
In Closing…• Cisco focused on world class collaborative experiences
• Continuing to build upon strengths in collaboration, video and user experience
• The IP Phone 9900 Series portfolio
Elevates collaboration experience integrating video
Simple as a phone call…
Larger, graphical displays enrich the multimedia experience
Extensible with USB and Bluetooth for accessories to expand ROI
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
Seeking More Information?It’s available on Cisco.com• IP Phone 9900 Series
www.cisco.com/go/ipphones/9900
• Cisco Unified Video Camera
www.cisco.com/go/ipphones/accessories
• Cisco Unified IP Color Key Expansion Module
www.cisco.com/go/ipphones/accessories
• Tour the IP Phone 9900 Series from your own endpoint
http://www.cisco.com/en/US/products/ps10453/prod_presentation_list.html
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 27
Cisco Unified IP Phones 8900 Series
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 28
Cisco Unified IP Phone 8900 Series Superior Multimedia ExperienceCollaboration Endpoints for Everyday Communications
• Knowledge Professionals, Administrative, Managers and Executives
• Integrated standard definition video (8945)
• Programmable/line feature keys
• High-definition voice (wideband)
• Connectivity: Gigabit Ethernet
• Experience: High-resolution color displays USBCustom language presentation
• Personalization: Choice of colors, handset styles, wallpapers
• GreenPower Save Plus
IP Phone 8961
IP Phone 8945
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
Cisco Unified IP Phone 8945
High-definition voice
Programmable Soft-label Keys and Four Fixed Keys
Settings, Directory and Messages Keys
Earth-friendly PlasticsIncoming Call/Message
Waiting Indicator
Two Handset Styles
Four Programmable Line/Feature Keys
Rounded Ergonomic KeysMute, Headset, Video Mute,
Speakerphone Keys
10/100/1000 Ethernet Switch Port
Transfer, Conference & Hold Keys
5” diagonal, VGA, Backlit, Anti-glare Color Display
Volume Up/Down Key
Navigation Keys & Select Button
IEEE PoE Class 2 Video Endpoint
Bluetooth Radio (Headset only)
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30
Cisco Unified IP Phone 8961
High-definition voice
Five Programmable Soft-label Keys and Four Fixed
Keys
Settings, Directory and Messages Keys
Earth-friendly PlasticsIncoming Call/Message
Waiting Indicator
Two Handset Styles
Programmable Line/Feature Keys
Rounded Ergonomic KeysMute, Headset, Speakerphone
Keys
10/100/1000 Ethernet Switch Port
Transfer, Conference & Hold Keys
5” diagonal, VGA, Backlit, Anti-glare Color Display
Session Keys with LED status indication
Volume Up/Down Key
Navigation Keys & Select Button
Release and Back Keys
USB Port
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31
Cisco Unified IP Color Key Expansion ModuleEasy Expansion and Investment Protection• Support on IP Phone 8961• 36 programmable line/feature keys per module• 18 physical keys
Page 2 key for additional 18 keys
• Graphical, backlit color LCD display with LCD labels480 x 272 pixel
• Tri-color LED’s for call state indication• Deep-sleep option for power savings• Wall-mountable• Power
802.3at inline power802.3af requires local power cube 4
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
Cisco Unified IP PhoneHandset Style Options• Greater choice and user comfort
• Slimline and StandardSlimline weighs 5oz/140G and more tapered
Standard weighs 6oz/170g with a fuller earpiece
Both handsets weigh less than today’s 7900 Series
7.4oz/210g for the 7975
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 33
Earth-friendly EnhancementsCisco’s Ongoing Focus
• Reduced power consumption
“Power Save Plus” administrative option
ASIC components
• Reground & recyclable plastics
• Restriction of Hazardous Substances (RoHS) compliant
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
Cisco Unified IP Phone 8900 SeriesPortfolio Benefits• Reduced Total Cost of Ownership
Improve collaboration and reduce OPEX costs with High-quality standard-definition videoEasily and scalably expand with IP Color Key Expansion Module
• Enhanced User ExperienceRichard application experience with high-resolution color displaysReduce fatigue with crystal clear audio communicationsAdd flexibility and choice with USB for wired and wireless headsetsGreater personalization with choice of handset styles
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35
In Closing…• Committed to delivering world class collaborative
experiences• Evolution of our portfolio continues
Strengths in collaboration, video, network evolution and user experience
• The IP Phone 8900 Series:Delivers rich multimedia experiences including video as easy as a phone callHigh-definition voice to maximize productivityExtensibility and flexibility with options such as Key Expansion Modules and USB for choice in headsets
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 36
Seeking More Information?It’s available on Cisco.com• IP Phone 8900 Series
www.cisco.com/gp/ipphones/8900
• Cisco Unified IP Color Key Expansion Module
www.cisco.com/go/ipphones/accessories
• Tour the IP Phone 8900 Series in 3D right from your own endpoint!
http://www.cisco.com/en/US/products/ps10451/prod_presentation_list.html
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 37
Cisco Unified IP Phones 8800 Series
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38
Cisco Unified IP Conference Phone 8831Enhancing People-Centric CommunicationsEveryday Voice Communications Endpoint
• Designed for Conference Rooms and Executive Offices
• Expanded Room Coverage
Up to 1500 square feet/139 sq. meters
Daisy-chaining (max of two)
• Superior Handsfree Wideband Audio
First two-element conference phone
• Wired Control Panel
Ideal for multi-chairperson conferences
• Accessory Options
DECT Wireless Extension Microphones
• Device Security & Encryption
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39
Cisco Unified IP Phone 7900 Series
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40
Cisco Unified IP Phone 7962G/7965G
Cisco Unified IP Phone 7975G
Cisco Unified IP Phone 7942G / 7945G
Cisco Unified Wireless IP Phone 7925G/7925G- EX and 7926G
Cisco Unified IP Phone 7900 Series PortfolioEveryday Voice Communications Endpoints
Accessories
Mobility
Business
Manager
Executive
Cisco Unified IP Phone Expansion Module
7915/7916
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41
Cisco Unified IP Phone 7942G and 7962GMulti-line Endpoints
• Knowledge workers, administrative staff and managers
• User Experience:Programmable line/feature keysFive-inch, high-res, graphical grayscale displaysHD voice (wideband)Four dynamic softkeys for fast feature accessBacklit, illuminated tri-color line keys for call statusHeadset Hookswitch Control adds freedom
• Convenience: Full duplex speaker, microphone
• Breadth of Applications: XML
• Connectivity: 10/100 switch ports for collocated PC
• Power: IEEE 802.3af PoE, Cisco inline, localIP Phone 7962G
(six-line)
IP Phone 7942G (two-line)
Enhanced Productivity
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42
Cisco Unified IP Phone 7945G and 7965GMulti-line Endpoints
• Knowledge workers, administrative staff, managers
• User Experience:Programmable line/feature keysFive-inch, backlit, high-res, graphical color displaysHD voice (wideband)Four dynamic softkeys for feature accessBacklit, illuminated tri-color line keys for call statusHeadset Hookswitch Control adds freedom
• Convenience: Full duplex speaker and microphone
• Breadth of Applications: XML
• Connectivity: 10/100/1000 switch ports for collocated multimedia PC
• Power: IEEE 802.3af PoE, Cisco inline, local IP Phone 7965G (six-line)
IP Phone 7945G (two-line)
Enhanced Application Experience
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43
Cisco Unified IP Phone 7975GEight-line Endpoint
• Knowledge workers, administrative staff, managers, executives
• User Experience:Eight programmable line/feature keysFive-inch, backlit, high-res, graphical color display with touchscreenHD voice (wideband)Five dynamic softkeys for fast feature accessBacklit, illuminated tri-color line keys for call statusHeadset Hookswitch Control adds freedom
• Convenience: Full duplex speaker, microphone
• Breadth of Applications: XML and MIDlets
• Connectivity: 10/100/1000 switch ports for collocated multimedia PC
• Power: IEEE 802.3af PoE, Cisco inline, local
Advance Communication with Touchscreen
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 44
Cisco Unified IP Phone 7915 / 7916 Expansion Modules
• Easy, scalable expansion
• Grayscale (7915) and Color (7916) modules
• IP Phone 7962G, 7965G, & 7975G
• Pixel displays for numbers and names
• 12 physical keys 12 additional keys via shift/page key for total 24 keys/module
• Feature/line keys
• Shift/page keys highlight active page , alerts for activity on other page
• Up to two modules per endpoint for 48 additional keys Max of 42 additional keys for Unified Communications
Manager 6.1(1) and earlier
• Supports all languages available on IP phone
IP Phone Key Expansion Module 7916
Extend and Scale Investment
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 45
Cisco Unified Wireless IP Phone 7925GMobile Collaboration
• Healthcare, retail and manufacturing
• MIL-STD-810F for shock resistance
• Dust/water resistance (IP54 rated)
• Bluetooth headset profile2.5mm wired headsets also supported
• 802.11a/b/g radios
• Up to 13 hours talk time
• 240 hours standby with extended battery
• XML applications including push-to-talk
• CodecsG.711a/u, G.729a and G.729ab, G.722, iLBC
• Skinny Client Control Protocol (SCCP)
Rugged, Resilient UC for In-Campus Mobile Workers
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 46
Cisco Unified Wireless IP Phone 7925G-EXMobile Collaboration
• Ideal for more hazardous, potentially explosive operating environments
Ex: Oil Refineries, Chemical, Manufacturing
• Builds upon Wireless IP Phone 7925G plus:ATEX Zone 2 and CSA Class I Division 2 certifications
Industry standard yellow plastics
Emergency recognition
• IP64 rating for dust/water resistanceHermetically sealed against dust
Rugged, Resilient UC for In-Campus Mobile Workers
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 47
Cisco Unified Wireless IP Phone 7926GMobile Collaboration
• Retail, healthcare and other environments•Barcode scanning at point of contact preferred
• Builds upon Wireless IP Phone 7925G plus:Integrated EA 2D bar code scanner
Enhance Productivity with Mobility and 2D Scanning
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 48
In Closing…• Cisco is delivering world class user experiences
• Offers a broad portfolio of endpoint and client solutions today
7900 Series embodies with desktop, voice over WLAN endpoints and accessories like Key Expansion Modules
• 7900 Series well-suited for cost-effective everyday voice communications and applications
XML applications can transform workflows
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 49
Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets, Videos, Product
Images & More!
• Cisco Unified IP Phone 7900 Serieswww.cisco.com/go/ipphones/7900
• View the IP Phone 7900 Series in 3D from your computer!
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_presentation_list.html
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 50
Cisco Unified IP Phone 7800 Series
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 51
IntroducingCisco IP Phone 7800 Series• General Business Communications Portfolio
• Voice-focused Communications:High-quality Audio
Easy-to-Use
Comprehensive Telephony
Energy Efficient
Reliable and Secure
Customizable
• Light-to-Highly Active Voice Users
• Midmarket to Large Enterprises
• Flexible Deployment OptionsOn-premise or Cloud
• Session Initiation Protocol
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 52
Cisco IP Phone 7800 SeriesKey Features• High-fidelity Audio
• IEEE Integrated Switches
• Low Power PoE Class 1Cisco EnergyWise
• Backlit Graphical Greyscale Displays
• Electronic Hook-switchUntethered call control
• Customizable
Replaceable bezel (orderable separately)
Wall-mount option
• Enterprise-grade Security
• Silent monitoring and recording
• IPv6 support
7821 (two line)7841 (four line)
7861 (sixteen line)
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 53
3.5” Monochrome Backlit Display
398 x 162 Resolution
2-Way Navigation And Select Key
Wall Mountable
Keypad
4 Programmable Line Keys
Audio Path Control
Volume
Visual Ring Indicator
Replaceable Bezel
Hold/Resume, Transfer, and Conference
Messaging, Service, and Directory
Wideband Audio Speakerphone
Wideband Audio Handset
Soft Keys
Adjustable Viewing Angle10/100 Ethernet
IP Phone 7821 Hardware Features
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 54
IP Phone 7841 Hardware Features
3.5” Monochrome Backlit Display
398 x 162 Resolution
2-Way Navigation And Select Key
Wall Mountable
Keypad
4 Programmable Line Keys
Audio Path Control
Volume
Visual Ring Indicator
Replaceable Bezel
Hold/Resume, Transfer, and Conference
Messaging, Service, and Directory
Wideband Audio Speakerphone
Wideband Audio Handset
Soft Keys
Adjustable Viewing Angle10/100/1000 Ethernet
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 55
Cisco IP Phone 7861Hardware Features
3.5” Monochrome Backlit Display
398 x 162 Resolution
2-Way Navigation And Select Key
Keypad
Audio Path ControlVolume
Visual Ring Indicator
Replaceable Bezel
Hold/Resume, Transfer, and Conference
Messaging, Service, and Directory
Wideband Audio Speakerphone
Wideband Audio Handset
Soft Keys
Wall Mountable
Adjustable Viewing Angle
16 Programmable Line Keys
10/100 Ethernet
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 56
Cisco IP Phone 7800 SeriesCustomization Options• Field replaceable bezel
Orderable separately
• Untether Your DeskExpand Control with Electronic Hookswitch
3rd party analog headsets and EHS cables
Uses 7800 Series AUX port
• Wall MountCommon Areas, Shipping/Receiving
Manufacturing, Retail, Healthcare
• Paper Label Insert (7861 only)Locally print once line keys configured
Customization Field replaceable silver bezel (black
is standard)
Expand ControlSuperior call management through
EHS (Electronic Hook Switch)
Wall MountSeparately Orderable Kit Available
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 57
Cisco IP Phone 7800 SeriesSupported Platforms/License Requirements• Supported Platforms
Cisco Unified Communications Manager
System release 8.5.1 and later
Cisco Business Edition 6000
System release 8.6.2 and later
Cisco Hosted Collaboration Solution
System release 8.6.2 and later
• User License RequirementsIP Phone 7821 – Basic UCL
IP Phone 7841 and 7861 – Enhanced UCL
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 58
Cisco IP Phone 7800 SeriesUser Profiles and Sample Use Case ScenariosInfoWork
er(7821/78
41)
Retail(Checkout, Help Desks,
Headquarters, Care Agents)
Manager/Administrati
ve
(7841/7861)
Hospitality(Lobbies, Guest
RoomsFront and Concierge
Desks)
Healthcare(Patient Rooms, Nurse
Station, Doctor’s Offices, Hospital Administration
Customer Care
(7861)
Deskless Worker
(7821/7841/7861)
Teleworker
(7821/7841)
Education(Classrooms,
Administration, Common Areas
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 59
Comparing the 7800 and 6900 SeriesFeatures At-A-Glance
6921 7821 6941 7821 7841 6945 7841 6961 7931 7861
# Lines2 2 4 2 4 4 4 12 24 16
AudioNarrow Wide band Narrow Wide band Wide band
Partial Wide band
Wide band Narrow Narrow Wide band
Power Class 2 1 2 1 1 1 1 2 3 1
EHS (headset) No Yes No Yes Yes Yes Yes No No Yes
Display Pixels
2.5” 396 x 81
3.5” 396 x 162
2.8” 396 x 162
3.5” 396 x 162
3.5” 396 x 162
2.8” 396 x 162
3.5” 396 x 162
2.5” 396 x 81
192 x 643.5” 396 x
162
Switch10/100 10/100 10/100 10/100
10/100/1000
10/100/1000
10/100/1000
10/100 10/100 10/100
Replace Bezel No Yes No Yes Yes No Yes No Yes Yes
Leading
The IP Phone 7800 Series Offers Greater Price/Value
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 60
In Closing…• Cisco is delivering world class user experiences
• The IP Phone 7800 Series offers affordable, high-quality, everyday business-grade voice communications
• New ergonomic and software design focusing on ease-of-use
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 61
Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets,
Videos, Product Images & More!• Cisco IP Phone 7800 Series
www.cisco.com/go/ipphones/7800
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 62
Cisco Unified IP Phone 6900 Series
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 63
Cisco Unified IP Phone 6900 Series
• Value-oriented voice communications for occasional use settings
• User and earth-friendly ergonomic designRounded keys for enhanced tactile experienceChoice of colors, handset stylesMessage-waiting Incoming Call IndicationReground and recyclable plastics
• Co-branding plate with paper insert
• Desk and wall-mountable
• Cisco protocol (SCCP) and SIP
• Supported platformsUnified Communications Manager, Business Edition 6000, Communications Manager Express and Survivable Remote Site Telephony
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 64
Cisco Unified IP Phone 6901Single-line endpoint
Earth-friendly with Reground and Recyclable Plastics
Incoming Call/Message Waiting Indicator
Rounded Ergonomic Keys
Hold Key
One Tri-color Illuminated Line Key
Volume Up/Down Key
Co-branding Plate
Handset Styles: Slimline & Standard
Redial Key
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 65
Cisco Unified IP Phone 6900 SeriesEarth-friendly Enhancements
• Reduced power consumption
Power Save Plus administrative option
ASIC components
• Reground & recyclable plastics
• Restriction of Hazardous Substances (RoHS) Compliant
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 66
In Closing…• Cisco committed to delivering world class user experiences
• Offer a broad portfolio of endpoint and client solutions today
• Evolution of our portfolio continues, Building upon our core competencies in collaboration, network evolution and user experience
• The IP Phone 6900 Series delivers:Cost-effective access to Cisco UC
Easy-to-use, reliable endpoints to help your organization enhance collaboration
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Seeking More Information?It’s available on Cisco.comFeature and Benefits, Datasheets, Videos, Product
Images & More!
• Cisco Unified IP Phone 6900 Serieswww.cisco.com/go/ipphones/6900
• View the 6900 Series endpoints in 3D right from your own computer!
http://www.cisco.com/en/US/products/ps10326/prod_presentation_list.html
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Cisco Unified SIP Phones 3900 Series
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Cisco Unified SIP Phone 3905• Occasional use settings
Lobbies, Cafeterias, Common Areas
• Single-line IP Phone
• Traditional telephony-like experience
• Centralized management
• High-resolution monochrome pixel based display
• Full duplex speakerphone
• IEEE 10/100 switch for collocated PC
• Eco-friendly: IEEE PoE Class 1
• Platform support:Cisco Unified CM 8.5
Cisco Unified CM Business Edition 6000 with 8.5
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