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Is your brand creating instant impact in both physical and digital worlds? Kieran Kilmartin VP of International Marketing, Pitney Bowes
25

CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Apr 15, 2017

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Page 1: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Is your brand creating instant impact in both physical and digital worlds?

Kieran Kilmartin

VP of International Marketing, Pitney Bowes

Page 2: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Brand = Legacy + Future

Page 3: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation
Page 4: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

To brand or to not rebrand?

1930 1971 Today

Page 5: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation
Page 6: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Why rebrand?

Page 7: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

The keys to a successful rebrand

Page 8: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Building Brand Insight

Page 9: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Audience – The Generations

Page 10: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

38% of Millennials say

they live for today and plan for tomorrow

Page 11: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

59%

42%

27%

Page 12: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Our research also shows people seek…

Interactivity Personalisation Technology

Page 13: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

37%expect brands to contact them using data from wearable devices

Page 14: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Actioning Brand Insight

Page 15: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Contextual data is everywhere

Page 16: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Use it to build a real view of your target audience

Engagement

ContextInsightsActivitiesRelationshipsIndividual

Page 17: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Optimise business processes for contextual engagement

Renewal and upgrade process

Page 18: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

However…

Page 19: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation
Page 20: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

50%are concerned about data privacy

Page 21: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

In a Nutshell

Page 22: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Effort is key for engagement...

Page 23: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Key take aways

Action insight – use contextual marketing to utalise data that is everywhere today

Re-engineer thinking and business processes for real brand impact!

Your brand needs to encompass your legacyas well as your future1

2

3

Page 24: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Now it’s your turn…

Page 25: CIM Digital Summit 2016 - Pitney Bowes: Kieran Kilmartin's Presentation

Thank you

www.pitneybowes.com

@pitneybowes