cIHMS

SOLUTIONS FOR TODAY, SUPPORTING STRATEGIES FOR TOMORROW!

www.craveinfotech.com

Integrated Hospital

Management Solution(IHMS) Mobile App Contest

Runner Up

Application listed in top 5 globally

INFOTECH

DELIVERING SOLUTIONS END-TO-END TO

MentalHealthcare

Senior Assisted Living Centers

THE OF A SOLUTION LIES IN VALUE HOW WE FROM IT GAIN

We believe in….

Thorough understanding and assessing business objectives

Out of the box thinking to meet and/or exceed customer satisfaction

Collaborative thinking and partnering with client team to achieve better results

On time delivery with expected quality

GROWTH COMES WITH PERSEVERANCE

8 YEARS OF TRUST AND RELIABILITY

“SUCCESS LIES IN RAISING THE BAR WHILE STRIVING FOR ”PERFECTION

Crave InfoTech has been closely associated with SAP since 2007 and has earned the trust

of client’s across North America, Africa, Australia and Asia as an Independent Software Solutions

Vendor (ISSV).

Over the years, companies from the public and private sectors have turned to Crave for our

expertise, dependability, flexibility and collaborative approach to achieve their business objectives.

We continue to grow with our wide range of ready to deploy and custom made solutions that

come with ISO 9000 Quality Standards.

Our highly skilled, dedicated and motivated workforce at our headquarter in New Jersey (USA)

and Offshore Development Center (ODC) in Pune and Nagpur (India) strive to deliver high quality

services in the following domains:

Application Development Partner +

HANA Cloud Platform (HCPm)+

Quality

Cost

Consistency

Reliability

SAP ECC

SAP Business One

Business Objects

SAP BIW

SAP HANA

Value Added Reseller (VAR) for Business One,

All in One, Mobility, HANA and BI

Certified Mobile

Applications

Certified Add-ons

Clinics Hospitals Medical Centers ResearchInstitutes

HANA Cloud

+ +

Mobility Platform

ABOUTUS

RELATIONSHIP WITH SAP

VALUEPROPOSITIONS

OURSTRENGTH

Crave fully focuses on designing, developing and implementing innovative solutions

that compliment standard SAP offerings. It also ensures optimum quality and

cost effectiveness to maximize investment (ROI).

IHMS Provides

AN TO MANAGE HEALTHCARE SERVICESINTEGRATED SOLUTION

Solution Compliant with HIPPA, PACS, ICD 10 and HL7

Payroll

Staff MgmtSale

OpportunityServices

Banking

BusinessPartner

Sales /Purchase

FinancialAccounting

MISReport

Inpatient & Ward

Management

Radiology & Pathology

Blood Bank+

ElectronicPrescription

Staff Mgmt

Out PatientManagement

AmbulanceFleet

Management

RevenueCycle

Management

DrugInteraction

Stats &Dashboards

Patient Management Office Management

Benefits Audit Trail Facility Effective record management Simplified billing solutions Timely asset maintenance Reduction in overheads Enhanced return on investment Eliminates redundancy and errors Data security User friendly design Reliability

Technical Capabilities HL7,HIPPA and ICD 10 compliance Third party PACS integration Biometric, RFID and barcode enabled GPS enabled tracking and dispatch Customized architecture Remote connectivity

Patient Reg.and Doctor

Appt.

DietManagemet

Pharmacy Management

EquipmentMaintenance

Specializations

TOP-NOTCH PATIENT CARE

Simple & elegant User Interface, Seamless End to End Integration of

hospital processes. Easy to Create and Maintain Patient Records,

Integrated Automated Invoicing, Several Payment Options and overall

User Friendliness makes the SAP B1 IHMS the Unique Solution to deliver

Top-Notch Patient Care.

IHMS automates end to end hospital flow starting with Patient Registration,

Doctor's Appointment, Out Patient Department, In Patient Department up

to Discharge and Final Billing.

PATIENTREGISTRATION

DOCTORAPPOINTMENT

Doctor's availability can be checked and appointment slot can be blocked on a click of a button using calendar view. Availability of specific doctor or group of doctors can be checked in a single window. Patients also have provision to take appointment from Patient Portal.

OUT PATIENT

DEPARTMENTIHMS automates entire OPD flow starting with Patient Registration and goes through Doctor's Appointment, Token Creation, Appointment Display by token with expected wait time, e-Prescription, Pharmacy and Billing.

TIME REDUCTION AT THE DESK

APPOINTMENT JUST A CLICK AWAY

SYSTEMATIC PATIENT FLOW

Featured with Electronic Prescription Workflow to help eliminate tampering,

manual paper handling and provide ease of distribution across Pharmacy,

Nursing Stations, Patient Record, Medication History, etc with defined access rights.

AVOID PRESCRIPTION REDUNDANCY ACROSS MULTIPLE DEPARTMENTS

ELECTRONICPRESCRIPTION

PATIENTCARE

IHMS flow starts with Patient Registration where Patient personal details, biometrics and other demographic details are captured to assign Unique Patient ID and issue a medical card with barcode feature. During every follow-up visits patients can just use their card or biometrics to get registered.

RADIOLOGY &LABORATORY

IHMS provides an ease of storing the Radiology and Pathology Test

data integrated to Patient Record, making available the complete

patient information at a click of a button. It further goes to provide

an option to integrate the diagnostic equipment to pick up the test

data directly. Applicable charges for the tests are added to patient's

invoice.

ACCESS WITH EASE TEST RESULTS

PHARMACYMANAGEMENT

SEAMLESS PHARMACY PROCESSES The inbuilt Pharmacy Management solution gives a full control of stocks, stock

levels, Purchase Management, Integrated as well as Direct Billing, Near

Expiry/Expired roducts & breakages, Material Returns, product wise

sales/consumption, Stock Movements, Warehouse Management etc.

DRUG INTERACTIONS

IHMS provides state of the art facilities to automate complete In Patient process flow

covering IPD Admission, Ward Allocation, Intensive Care Unit, Nursing Station, Operation

Theatre Management, Diet Management, Blood Bank, Ward level Warehouse,

staff scheduling, Ambulance Management and many more. Patient movements within

hospital from OPD to IPD Ward, OT, ICU etc. can be tracked along with patient's

electronic medical records and respective billing information which automatically

ntegrates in the final invoice.

TRACK PATIENT MOVEMENT

IPD / WARDMANAGEMENT

MINIMIZE RISKS OF DRUG INTERACTIONThe drug database is a unique bioinformatics and cheminformatics resource that combines detailed drug data (i.e. chemical, pharmacological and pharmaceutical) with comprehensive drug target information (i.e. sequence, structure and pathway).Option to integrate the System with Third-Party Drug Database(s) to provide doctors an assistance while prescribing the drugs, to manage through the drug interactions, allergies, dosage levels, etc.

BLOOD BANKMANAGEMENT

Maintains a master list of all donors as well as new registrations. Provides details of the blood

availability by blood groups, stock levels, blood inwards, issuances to OT and wards by patient and

linkage to patient invoice.

INSTANT ACCESS TO AVOID UNWARRANTED DELAYS

INFOTECH

MOBILEENABLED

REAL TIME DATA ON THE GOIncrease Patient Care and Customer Satisfaction with real time data through

mobility solution. Doctors can review cases on the go with patient diagnostic

details and medications. Doctors can as well prescribe on the go and interact

with patients and nursing staff.

REVENUECYCLE

MANAGEMENT

OPTIMIZE REVENUE CYCLES FOR EFFECTIVEFINANCE MANAGEMENT

DIETMANAGEMENT

Manage patient diet through a ready-reckoner that lists the diet prescribed

by the attending doctor along with details of food allergies and other

detrimental factors. IHMS has inbuilt diet plans and also provides flexibility to

create user defined diet plans.

SPECIALIZATIONMODULES

Multiple in-built specializations is the key differentiator of Crave's IHMS solution

that includes Cardiology, Psychiatrist, Paediatrics, General Physician, Gynaecology,

Dental, Spine/Orthopaedic, Physiotherapy, Neurology.

SPECIALIZED SERVICES

STATS &DASHBOARDS

Customized reports can be prepared based upon the individual requirements of each

hospital. These reports cover aspects such as ward occupancy, utilization of beds,

patient history, discharge and patient referral. It also provides reports related to cash flow,

overdue payments, staff payments and charity or amounts written off etc.

CUSTOMIZABLE STATS & DASHBOARDS

Centralized and automated invoicing ensures no missed heads which are common to manual

invoicing. IHMS features errorless bill generation for single or multiple payers (patients,

employers, insurance providers or third parties), partial or full payments, calculates doctor

compensation (based on percentage of commission, value of services, package value, level of

service and patient referral), calculates service rate to patients based on agreed rates with

payers. Also facilitates the manual entry for special pricing.

Tight integration with accounting module of SAP automatically generates accounting transactions

(Sales Order/ Invoice/ JE ) for every financial transaction during the patient care process. It also provides

the option to generate Provisional Bills or Final AR Invoice. It monitors and provides reports for over

limit balances and create intermediate or daily bills to facilitate the collection of advances.

DIET PATIENT AS PER NEEDS

AMBULANCEFLEET

MANAGEMENT

GPS technology used in IHMS tracking solution helps to track ambulance movement at

real time and useful in optimized route mapping to ensure reduced door to bed time.

Driver data and other details pertaining to ambulance movement such as source and

destination, trip history, Bread Crumb Trail (BCT), driving pattern as well as maintenance

activities can be tracked to improve patient's safety and ambulance performance.

IMPROVED TIME DOOR TO BED

MAXIMIZE PATIENT COMFORT

HUMAN RESOURCE

MANAGEMENT

MAXIMIZE PERFORMANCE EMPLOYEE

IHMS provides basic Human Resource Management functionality to maintain master

for employee and consulting staff covering personal Information, demographics,

absenteeism. It also helps manage the simple Payroll along with standard deductions.

CAFETERIA MANAGEMENT

This in-built feature helps to manage the cafeteria activities more efficiently. Orders are

placed automatically to cafeteria as per patient's diet plans covering breakfast, lunch, dinner,

tea/snacks etc. Solution also covers tender management, cash up and automatic shift

management for the staff.

SIMPLIFY AND AUTOMATE CAFETERIA PROCESSES

LAUNDRY MANAGEMENT

Manages end to end flow of hospital's laundry requirements. Stocks of all clothing types are

maintained along with cloth movement from Wards / OT to laundry and back. Stock of washed

clothes is readily available to better manage the demand.

AVOID MALFUNCTION AND CORRECTIVE EXPENDITURE

INSURANCE & CLAIM

MANAGEMENT

EQUIPMENTMAINTENANCE

Tracking and ensuring regular maintenance of hospital equipments is critical for smooth

functioning of the processes using these equipments. IHMS solution has inbuilt Equipment

Maintenance module to Plan, Execute, Track and Report all the activities related to

Preventive, Predictive, Breakdown and Annual Maintenance. Necessary alerts are

generated based on the preventive or Annual Maintenance plans to ensure on time

maintenance. IHMS captures details related to the maintenance history, labour cost, spare

parts, warranties and also generate the work orders as per defined maintenance plan.

ELECTRONIC CLAIM PROCESSING

IHMS invoicing engine is fully integrated with third party claim management systems to process

following messages

Patient Eligibility (270 and 271)

Claims (837 and 835)

Acknowledgements (997)

It has Claims dashboard to monitor EDI message traffic and reprocessing of claim messages

either manually or through batch processing at predefined frequency.

GLOBAL PRESENCE

Global Partnership

KenyaSouth AfricaTanzaniaZimbabwe

AfricaNew Jersey

America

MumbaiNagpurPune

IndiaSydney

Australia

Brussels Malta

Europe

[email protected]

(India) +91 7875 446 721/22

www.craveinfotech.com

(USA) 1-844-CRAVEIT (272-8348)

Contact Us