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Fall Term 2008 Marketing I - Block seminar 2 Product team Cialis: Getting ready to market Dr. Martin Wallin Jan Henrik Sieg Peter Jäger Renato Sydler
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Page 1: Cialis

Fall Term 2008

Marketing I - Block seminar 2 Product team Cialis: Getting ready to marketDr. Martin WallinJan Henrik SiegPeter JägerRenato Sydler

Page 2: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Course Overview

2

Exam

09.12

.200

8

25.11

.200

8

11.11.

2008

28.10

.200

8

14.10

.200

8

Guest Lecture 1: EA

30.0

9.20

08

1 Introduction

16.9

.200

8

23.0

9.20

08

21.10

.200

8

04.11

.200

8

18.11

.200

8

2 Segmentation-Targeting-Positioning

3 ProductBlock Seminar 1

Block Seminar 2

4 Promotion

Guest Lecture 2: UBS 5 Place

Guest Lecture 3: Hilti

6 Price & Summary

07.10

.200

8

Page 3: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected] 3

Page 4: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected] 4

Page 5: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Agenda

Introduction and practicalities

Case work

Wrap-up (in HG F3 at 16.15)

5

Page 6: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Introduction and practicalities

Product Team Cialis: Getting Ready to Market

6

Page 7: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Background: Viagra

Pfizer launched Viagra 1998

Treatment of erectile dysfunction (ED) (male impotence)

150 million men worldwide suffer(50% of all between age 40 and 70)

Immediate success - 600 000 prescriptions filled in first month

Viagra set back - deaths reported

Viagra regained confidence

$ 1.8 billion sales (2007)7

Page 8: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Background: New entrants

Cialis from Lilly ICOS LLC

Levitra from Bayer

8

Page 9: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Background: First mover vs. Second mover

Introducing a new product on a market dominated by one player

First mover advantage Technological leadership Preemption of assets Buyer switching costs

First mover disadvantage Free rider effects Resolution of technological or market uncertainty Shift in technology or customer needs Incumbent inertia

9

Page 10: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

The Cialis case

How to segment the market and position a follower product Viagra well positioned and well-known Cialis unknown

How to communicate to target audience Patients Partners Doctors

How to price the new product

Competitive response from Pfizer

10

Page 11: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Case practicalities

Agenda13.15 Introduction & Grouping13.40 Case workGroup 1: HG F3 (Martin Wallin)Group 2: HG F33.5 (Jan Henrik Sieg)Group 3: LFO G 25 (Peter Jäger) Group 4: ETZ E81 (Renato Sydler)

15.20 Case presentation (5 min / group)16.15 Wrap-up (in HG F3)16.30 End (around)

11

Page 12: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Solving a case (90 minutes)

10 minutes: browse the case (individual)

10 minutes: read questions, think about solution (individual)

10 minutes: identify information (individual)

20 minutes: information sharing (group)

10 minutes: identify information (individual)

15 minutes: information sharing (group)

15 minutes: prepare presentation (individual/group)

12

Page 13: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Case practicalities

Agenda13.15 Introduction & Grouping13.40 Case workGroup 1: HG F3 (Martin Wallin)Group 2: HG F33.5 (Jan Henrik Sieg)Group 3: LFO G 25 (Peter Jäger) Group 4: ETZ E81 (Renato Sydler)

15.20 Case presentation (5 min / group)16.15 Wrap-up (in HG F3)16.30 End (around)

13

Page 14: Cialis

Marketing analysis

‣ Customer

‣ Company

‣ Competition

‣ Collaboration

‣ Context

The 5 Cs

Wrap-up

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Market segmentation

Target market selection

Product and service positioning

Adopted from Silk (2006)14

Marketing mix

‣ Product

‣ Place

‣ Promotion

The 4 Ps

‣ Price

Customer acquisition

Customer retention Pr

ofits

Creatingvalue

Capturingvalue

Sustainingvalue

Page 15: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected] 15

Page 16: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Launching a new drug as a second mover on a market dominated by one main player

Segmenting the market

Positioning the product

Communicating the product value

Pricing the product

Competitive response from Pfizer

16

Page 17: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

What have we learnt?

What criteria to use when segmenting a market for a new product

Market with existing player introduces new layer of segmentation: familiarity and usage of existing brand

Objective product attribute improvements do not directly translate into perceived benefit in all target segments

Question traditional thinking that product dissatisfaction opens up for switching products

What data can be relevant to make informed marketing decisions

17

Page 18: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Segmentation criteria

Demographics Age Income Education

Viagra usage status Current Viagra users Viagra dropouts Never tried Viagra

Benefit of duration

18

Page 19: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Segmentation: Age

Strong correlate between age and reason for not seeking treatment Young patients: Temporary

condition Old patients: Natural aging

process The rest: Embarrassed and

temporary condition

19

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Page 20: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Segmentation: Usage status

Current Viagra users Experience with ED Good grasp of duration attribute Most willing to try new drugs that offer improvement in key dimension Smallest segment

Viagra dropouts Some experience with ED Duration probably not key dimension for dropout Maybe hard to treat group

Viagra never used Very large segment, but no usage familiarity Duration not important, but safety important

20

Page 21: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Positioning and Pricing

Vertical positioning 36 is much better than 4?

Horizontal positioning Attitude towards sex: Wild, naughty activity vs. romance

Viagra is priced at $10 (without health coverage)

Pay more for better performance?

If benefit is positioned more horizontally than vertically, unclear if higher charge is appropriate

If affluent consumer are targeted, higher price OK

If going for broad appeal, consider lower price

21

Page 22: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Communication strategy

Communicate to whom? Patients Partners Doctors Insurance companies Regulators Media

22

Page 23: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Summing up

How to segment the market and position a follower product

How to communicate to target customers

How to price the new product

Competitive response from the first mover

23

Page 24: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Bottom line

Positioning is not what you do to the product but what you do to the mind of the consumer!

24

Page 25: Cialis

Fall Term 2008 Martin Wallin | Strategic Management & Innovation | [email protected]

Course Overview

25

Exam

09.12

.200

8

25.11

.200

8

11.11.

2008

28.10

.200

8

14.10

.200

8

Guest Lecture 1: EA

30.0

9.20

08

1 Introduction

16.9

.200

8

23.0

9.20

08

21.10

.200

8

04.11

.200

8

18.11

.200

8

2 Segmentation-Targeting-Positioning

3 ProductBlock Seminar 1

Block Seminar 2

4 Promotion

Guest Lecture 2: UBS 5 Place

Guest Lecture 3: Hilti

6 Price & Summary

07.10

.200

8