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Submitted by Lisa A. Nazzaro For the Final in Competitive Intelligence 10:610:535 Preliminary Intelligence Review December 15, 2014 Initial Competitive Intelligence: Masters of Information and Informatics (MITI) Program Rutgers School of Communication and Information
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CI FInal Project_Lisa Nazzaro

Apr 15, 2017

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Page 1: CI FInal Project_Lisa Nazzaro

     

                   

Submitted  by  Lisa  A.  Nazzaro    For  the  Final  in    

Competitive  Intelligence  10:610:535  Preliminary  Intelligence  Review  

December  15,  2014                                              

Initial  Competitive  Intelligence:  

Masters  of  Information  and  Informatics  (MITI)  Program  Rutgers  School  of  Communication  and  Information  

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Executive  Summary  and  Strategy    Dr.  Lilia  Pavlowsky,  the  chair  for  the  Masters  of  Information  Informatics  (MITI)  program  task  force  and  curriculum  committee,  and  Dr.  Sharon  Stoerger,  Director  of  the  MITI  program,  engaged  me  to  provide  a  review  of  the  educational  landscape  including  a  review  of  iSchools  Masters  level  programs  that  might  be  competitive  with  the  MITI  program,  uncover  MITI  career  opportunities,  preform  a  SWOT  analysis  and  provide  recommendations  to  increase  networking  opportunities  between  the  MITI  program  and  local  industry.    The  Task  force/curriculum  Chair  and  Director  have  done  much  of  the  information  seeking  and  analysis  thus  far  and  this  has  resulted  in  the  decision  by  the  University  to  offer  the  MITI  program  beginning  Fall  2015.    This  initial  competitive  intelligence  overview  provides  the  results  of  my  analysis  and  ongoing  recommendations.    At  the  beginning,  I  wanted  to  understand  the  educational  landscape,  including,  what  other  iSchools  offerings  at  the  Masters  level  included.    At  this  point,  I  also  met  with  one  of  the  task  force  committee  members,  Dr.  Ingrid  Erickson  my  advisor.    What  is  the  current  landscape  of  iSchool  Graduate  degree  offerings,  specifically  when  compared  to  the  proposed  MITI  program  at  Rutgers?    

Ø Current:    Summary  of  the  current  landscape  of  professional  degrees  currently  available  that  compare  or  compete  with  the  MITI  program  –  iSchool  Masters  Programs.  

Ø Future:    Identify  trends  in  higher  education  and  explore  recourses  for  on-­‐going  investigation  such  as,  developing  a  way  to  keep  abreast  with  Masters  program  curriculum  changes,  current  course  descriptions  and  program  requirements  at  iSchools.  

 What  types  of  employment  opportunities  are  available  for  students  who  graduate  from  a  MITI-­‐like  program?    In  order  to  begin  to  answer  this  question,  searching  through  secondary  sources  such  as  the  U.  S.  Census  and  the  Bureau  of  Labor  Statistics  should  be  beneficial.    Although  additional  research  will  need  to  be  done  in  this  area,  one  area  to  focus  on  is  the  tech  industry  and  the  growing  opportunities  therein.    Once  the  needs  of  the  technology  industry  are  determined,  the  same  strategy  should  broaden  to  other  significant  industries,  for  example  the  firms  that  the  tech  companies  sell  to.    

Ø Current:    Continue  to  access  the  program  offerings  and  adjust  curriculum  as  needed  Ø Future:  Develop  deep  networking  between  School  of  Information  academic  leaders  and  the  

growing  tech  industry  in  New  York  City    By  immediately  executing  a  SWOT  analysis,  the  priorities  became  clear.    I  suggest  that  the  SWOT  be  done  bi-­‐annually.

Ø Current:    Access  the  current  SWOT  and  make  revisions  and  changes  as  needed  Ø Future:  Prepare  SWOT  analysis  on  an  ongoing  basis  to  assure  that  gaps  in  strategy  and  

curriculum  are  identified  quickly   It  is  important  to  develop  a  strategic  network  of  industry  partners  that  can  assist  in  the  curriculum  development  of  the  degree  program,  career  placement  and  program  growth.    This  strategy  is  beneficial  for  the  short  and  long  term  development  of  the  program.    In  order  to  better  know  what  skills  are  needed  we  need  to  connect  with  the  hiring  managers  within  technology  organizations  

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 Ø Current:  Continue  to  develop  key  relationships  with  other  University  departments  and  peers  Ø Future:  Develop  strategic  relationships  with  technology  companies  in  New  York  City  

 In  addition  to  industry  partners,  further  investigations  should  be  done  in  the  area  of  thought  leaders  and  overall  information  technology  knowledge.    This  might  include  investigating  conferences  that  focus  on  education  and  the  technology  industry,  attending  conference  sessions  that  focus  on  trends  and  leaders  in  the  marketplace;  focus  should  be  placed  on  the  sponsors  of  the  iSchool  conference.    There  are  many  additional  opportunities  to  network.                              

   

 

 

 

 

   

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Client  Descriptions  

MITI  program  Task  Force  and  Curriculum  Committee  Leader,  Lilia  Pavlovsky  Ph.D.,  “While  there  is  anecdotal  evidence  indicating  the  need  for  a  MITI  program,  the  data  to  support  the  development  of  a  SC&I  graduate-­‐level  program  in  the  rapidly  changing  and  emerging  field  of  IT  is  lacking.  Thus,  information  addressing  the  following  questions  is  needed”:    MITI  Program  Questions  

Ø Who  is  the  competition  for  the  MITI  program?    Ø How  many  credits  do  those  programs  require?  Ø What  types  of  courses  are  included  in  those  programs?  Ø Are  there  opportunities  for  students  to  select  a  specialization/concentration  within  those  

programs?    MITI  Employment  Opportunities  

Ø There  are  two  overarching  questions  for  this  category,  which  include:  Ø What  types  of  employment  opportunities  are  available  for  students  who  graduate  from  a  

MITI-­‐like  program?    Ø Who  will  be  competing  with  MITI  graduates  for  these  positions  (e.g.,  Business  (MIS,  MBA),  

Computer  Science,  Engineering,  Professional  Science  Master’s  Programs  (MBS),  etc.)?    For  these  positions:  

Ø What  are  the  required  and  preferred  competencies?    Ø What  are  the  duties  and  responsibilities?  Ø What  is  the  salary  range?  Ø What  are  the  work  conditions?    

Meeting  with  Sharon  Stoerger,  Ph.D.  To  gain  a  clearer  understanding  of  the  current  Undergraduate  ITI  program  and  learn  more  about  the  planned  Masters  ITI  program  we  met  with  the  Director  of  the  Undergraduate  ITI  program,  Sharon  Stoerger,  Ph.D.    

Ø Undergraduate  ITI  Program  started  in  2001  Ø Current  and  Past  ITI  Undergraduates  have  expressed  a  desire  to  have  a  Masters  ITI  Ø No  current  way  to  keep  in  touch  with  the  Undergraduate  ITI  Program  Undergraduates  

(usually  provide  Rutgers.edu  email  address  that  is  only  valid  for  a  short  time  after  Graduation.    Need  to  develop  a  way  to  keep  in  touch  so  as  to  offer  information  about  the  Masters  ITI  Program.    Possibly  begin  with  LinkedIn.  

Ø Investigated  the  idea  of  having  a  4  plus  1  program  Ø Name  change  for  the  School  –  School  of  Information,  which  has  been  approved  Ø Have  approval  to  add  the  Masters  ITI  to  the  Fall  2015  course  offerings  Ø What  should  the  concentrations  or  specializations  be  for  the  ITI  Program?  Ø Who  is  the  competition?  

 

Immediate  information  need  Ø What  are  other  iSchools  doing,  if  anything  related  to  adding  programs  like  the  MITI?  Ø What  is  the  future  and  current  job  market  in  the  technology  sector  and  could  MITI  graduates  

be  hired  for  these  jobs?  Ø What  are  our  Strengths,  Weaknesses,  Opportunities  and  Threats?  Ø What  other  suggestions  do  you  have  to  improve  our  ability  to  network  with  potential  

employer  

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Summary:  Masters  in  Information  Technology  and  Informatics  focus  on  Job  Growth       The  overall  technology  industry  is  growing  rapidly  both  in  job  growth  and  wages  offered.    With  this  continued  pace  in  job  growth,  opportunities  abound  for  those  that  are  educated  in  the  varied  fields  within  this  industry  (e.g.,  software  developers,  computer  programmers,  computer  facilities  management  services  and  management  occupations).         According  to  a  2013  report  issued  by  the  Bureau  of  Labor  Statistics,  “To  keep  IT  systems  running,  a  large  workforce  is  needed  to  maintain  networks,  create  new  software,  and  ensure  information  security.  In  addition,  the  proliferation  of  smart  phones  has  given  rise  to  a  new  app  economy.  Unlike  many  other  sectors  of  the  economy,  employment  in  the  computer  systems  design  and  related  services  industry  (commonly  known  as  IT  services)  was  not  significantly  affected  by  the  recession  of  2007–2009.”         Consistent  and  ongoing  job  opportunities  in  the  technology  sector  are  certainly  a  compelling  reason  to  add  a  program  such  as  MITI  to  the  Rutgers  School  of  Communications  and  Information.        What  are  the  compelling  reasons  to  add  a  program  like  to  MITI  to  the  curriculum?  

Ø Large  increase  on  the  number  it  information  technology  related  Jobs  1. High  demand  for  the  services  provided  by  this  industry  has  created  a  large  number  of  fast  

growing  and  high  paying  IT  jobs.    2. Increased  careers  opportunities  in  the  growing  field  of  information  technology  services  and  

beyond  reveals  an  opening  for  those  that  have  the  skills  to  participate  in  this  perfect  storm.  (EXHIBIT  A)  

Ø IT  industry  growth      1. 20  years  of  rapid  growth  in  employment  in  computer  systems  design  and  related.  2. Between  2001  and  2011,  employment  in  computer  systems  design  and  related  services  

increased  by  232,300  jobs  or  18  percent.      3. Since  2003,  employment  in  the  IT  industry  has  grown  by  37  percent.  (EXHIBIT  A)  

Ø Projected  IT  industry  growth  and  the  reasons  for  the  growth  1. Between  2010  and  2020,  output  in  computer  systems  design  and  related  services  is  

expected  to  grow  at  an  average  annual  rate  of  6.1  percent  2. Employment  and  output  in  the  computer  systems  design  and  related  services  industry  is  

expected  to  grow  rapidly  as  firms  and  individual  consumers  continue  to  increase  their  use  of  information  technology  services.      

3. Cloud  computing  and  cybersecurity  are  only  two  areas  that  are  expected  to  lead  employment  increases  in  the  computer  systems  design  and  related  services  industry;  health  care  IT,  mobile  networking,  and  data  management  also  may  contribute  to  employment  growth  over  the  next  decade.  (EXHIBIT  A)  

Ø Careers  in  IT    1. Computer  systems  design  and  related  services  is  made  up  of  many  different  occupations.    2. A  large  number  of  managers,  business  and  financial  workers,  and  administrative  employees  

work  in  the  tech  industry  too.    3. Occupations  such  as  accountants  and  auditors,  general  office  mangers,  and  customer  service  

representatives  do  not  involve  computer  systems  design  work  directly  but  they  are  needed  do  help  to  keep  the  IT  companies  running.  The  high  demand  for  computer  systems  design  

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and  related  services  has  caused  all  the  occupations  in  this  industry  have  fast  growth  rates  and  high  wages  relative  to  the  same  occupations  across  all  industries.    (EXHIBIT  A)  

 

Ø Computer  and  Information  Systems  Managers  1. Median  Pay  $120,950  2. Entry-­‐level  Education  –  Bachelor’s  degree  3. Work  experience  5  plus  years  4. Number  of  jobs  –  332,700  5. Job  Outlook  for  2012-­‐22  is  15%  (faster  than  average)  (EXHIBIT  B  and  C)    

Ø Millennials  are  more  likely  to  attend  Graduate  School  1. According  to  the  Council  of  Economic  Advisors  October  2014  Report  titled,  15  Economic  

Facts  about  Millennials  (18  to  34  year  olds),  Millennials  are  more  likely  to  attend  graduate  school  than  previous  generations.  Graduate  school  enrollment  for  18  to  34  year  olds  has  increased  at  an  even  faster  rate,  jumping  from  2.8  percent  in  1995  to  3.8  percent  in  2010  –  a  35  percent  increase.    Graduate  students  earn  more  income  as  compared  to  undergrad  (EXHIBIT  D)  (EXHIBIT  E)  

2. Intuitions  need  to  be  competitive  within  the  larger  higher  education  marketplace  and      provide  Masters  degrees  that  prepare  students  for  information  technology  jobs.  

Ø SWOT  analysis  Provides  insight  –  (see  following  pages  for  complete  SWOT)     Strength    (Internal  Core  Competencies)  

1. Existing  ITI  Undergraduate  Program  in  place  and  successful    2. Willingness  of  SCI  leadership  to  develop  new  Masters  program  3. Undergraduate  ITI  students  asking  for  ITI  Masters  program  4. Some  of  the  courses  that  would  be  needed  are  already  developed  and  being  used  in  the  MLIS  

program       Opportunities    (External  Unmet  Needs)  

1. Technology  industry  is  expanding  and  job  opportunities  are  growing  2. Other  iSchools  are  beginning  to  offer  ITI  type  curriculum  at  the  Masters  level  3. Develop  external  innovative  relationships  with  IT  companies  4. Create  a  method  to  keep  in  touch  with  ITI  graduates  after  graduation  5. Strive  to  be  a  National  leader  in  the  development  of  the  ITI  Masters  program  6. Align  educational  curriculum  with  the  needs  of  the  job  market  

     

   

Analysis:    Rapid  and  sustained  growth  in  the  technology  sector  indeed  offers  great  opportunities  to  those  with  the  correct  experience  and  educational  background.    The  evidence  is  overwhelming  that  the  technology  industry  is  growing  and  the  growth  is  sustainable.      IT  occupations  are  varied  and  it  seems  that  the  MITI  program  would  be  able  to  provide  excellent  candidates  as  future  employees  in  this  industry  segment.    Additionally,  Millennials  are  also  attending  graduate  school  at  higher  rates  thus  this  also  provides  an  opportunity  for  the  MITI  program.  Lastly,  continued  focus  on  the  strengths  and  opportunities  detailed  in  the  SWOT  should  bolster  the  decision  to  move  forward  with  the  new  MITI  program.    

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 Competitive  Snapshot:  iSchools  &  Other  Institutions    

iSchool  Each  iSchool  is  similar  in  focus,  dedicated  to  advancing  the  field  of  information  while  different  in  specialization  and  individual  strengths.    Our  concentration  was  on  the  Masters  Level  degrees  that  emphasized  Technology  and  Informatics.    We  reviewed  the  websites  of  all  of  the  members  of  the  iSchool  Organization  and  provided  the  graduate  level  programs  offered  and  course  credits  required.    Additional  review  of  this  material  should  be  ongoing,  as  it  seems  to  be  changing  often.  (http://ischools.org/).        

Ø University  of  North  Texas,  Texas  http://lis.unt.edu/programs-­‐study  Master  of  Science  Majoring  in  Information  Science  (MS-­‐IS),  36  credit  hours  Specializations  in:  Archival  Studies,  Health  Informatics,  Information  Organization  and  Information  Systems.  

Ø University  of  Pittsburgh,  Pennsylvania  http://www.ischool.pitt.edu/ist/degrees/msis-­‐program.php  Master  of  Science  in  Information  Science  (MSIS),  36  credit  hours.    Specializations  in:  big  data  analytics,  human-­‐centered  computing,  database  and  web  systems,  information  assurance  and  security,  geo-­‐informatics,  telecommunications  and  distributed  systems.  

Ø University  of  Maryland,  Maryland  http://ischool.umd.edu/mim  Master  of  Information  Management  (MIM),  36  credits.    There  are  a  total  of  10  Specializations  ranging  from  Data  Analytics  and  Project  Management  to  Archives  and  Digital  Curation.  

Ø University  of  Kentucky,  Kentucky  http://ict.uky.edu/masters  A  Master's  degree  program  in  Information  Communication  Technology  (ICT)  will  be  offered  beginning  Fall  2015  and  requires  36  credits.    Course  listings  and  additional  detail  can  be  viewed  in    (Exhibit  F)  

Ø University  of  California  at  Irvine,  California  http://www.informatics.uci.edu/grad/  MS  in  Informatics  with  concentrations  in  Interactive  and  Collaborative  Technology  (ICT),  Software  Engineering  and  Ubiquitous  Computing  are  offered.    This  program  seems  like  a  Computer  Science  program.  

Ø University  of  California  Berkeley,  California  http://www.ischool.berkeley.edu/programs  Master  of  Information  Management  and  Systems  (MIMS)  and  Master  of  Information  and  Data  Science  (MIDS)  with  48  credits  required.  

Ø Syracuse  University,  New  York  http://ischool.syr.edu/future/grad/im.aspx  

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Masters  of  Science  in  Information  Management  (IM)  requires  42  credits.    Interdisciplinary  program.  

Ø Simmons  http://www.simmons.edu/slis/programs/masters/mslis-­‐technology/index.php  Library  &  Information  Science  (MS)/information  science  &  Technology  degree  are  both  offered.  

Ø University  of  Tennessee  –  Knoxville,  Tennessee  http://www.sis.utk.edu/programs  Master  of  Science  in  Information  Sciences  with  42  credits  required.    Individualized  program  of  study  can  be  developed  with  your  advisor.    This  Masters  Program  seems  similar  to  a  (MLIS).  

Ø University  of  Washington,  Washington  https://ischool.uw.edu/academics/msim  Master  of  Science  in  Information  Management,  (MSIM).    Specializations  include,  data  science  and  analytics,  information  assurance  and  security,  information  architecture  and  organization,  user  experience,  and  information  management  and  consulting.    This  program  seems  more  slanted  toward  the  information  systems  and  computer  science.  

Ø University  of  North  Carolina,  North  Carolina  http://sils.unc.edu/programs/graduate/msis/curriculum-­‐new  Master  of  Science  in  Information  Science  (MSIS)  requires  48  semester  hours.    This  program  began  fall  of  2013.  

Ø University  of  Michigan,  Michigan  https://www.si.umich.edu/programs/msi/msi-­‐specializations  Master  of  Science  in  Information  (MSI)  with  eight  specializations  is  offered  and  the  student  has  the  opportunity  to  specialize  in  one  –  two  and  also  create  their  own  focus  blending  courses  from  the  various  specialties.    This  seems  like  an  interesting  program  that  is  Interdisciplinary  and  offers  areas  to  explore  that  are  not  focused  on  just  LIS.  

Ø University  of  Texas  at  Austin,  Texas  https://www.ischool.utexas.edu/programs/masters  Master  of  Science  in  Information  Studies,  40  semester  hours  and  although  the  degree  does  not  have  the  “word”  library  in  the  title,  this  degree  could  be  structured  like  the  MLIS  but  the  difference  is  that  the  student  can  take  courses  within  other  areas  of  the  University  and  beyond.  

Ø Florida  State  University,  Florida  http://ischool.cci.fsu.edu/academics/graduate/msit/  Master  of  Science  in  Information  Technology  (MSIT),  32  semester  hours  Information  technology,  individual  and  organizational  behavior,  and  information  management  targeted  to  developing  the  IT  skills.    This  degree  seems  to  be  a  blend  of  MLIS  and  MITI  coursework.  

Ø McGill  University,  Montréal  Canada  http://www.mcgill.ca/sis/programs/mist/courses  Master  of  Information  Studies  (MISt)  Library  Studies,  Knowledge  Management  or  Archival.    Previous  to  Fall  2014  this  Masters  was  called  Master  of  Library  &  Information  Studies  (MLIS).      Both,  the  (MISt)  and  the  (MLIS)  require  48  credits.  

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Ø Drexel  University,  Pennsylvania  http://drexel.edu/cci/admissions/graduate-­‐professional-­‐development/  Master  of  Science  in  Information  Systems  (MSIS)  and  Library  and  Information  Science  program    (MSLIS)  programs  are  offered  individually  as  well  as,  a  Dual  MSIS  and  MSLIS  Option,  requiring  63  quarter  credits.    The  dual  (MSIS)  and  (MSLIS)  seems  to  be  more  like  the  MITI  but  with  additional  course  depth.  

Ø Indiana  University  (Bloomington)  http://www.soic.indiana.edu/graduate/degrees/index.html  Computer  Science,  Data,  MLIS,  Health  computer  interaction,  Bioinformatics  Masters  Degrees  are  all  offered.    Nothing  here  is  similar  to  the  MITI  program.    

Other  Institutions    -­‐  Non  iSchools  Members  

Ø University  of  California  at  Santa  Cruz,  Santa  Cruz  (Santa  Clara  Campus)  http://tm.soe.ucsc.edu/news/article/1844  Master  in  Technology  Management  (TIM)  was  offered  beginning  Summer  of  2013  at  the  University  of  California,  Santa  Cruz,  which  established  a  new  Department  of  Technology  Management  in  the  Baskin  School  of  Engineering,  focusing  on  management  of  technology,  complex  systems,  and  big  data.    Topics  of  study  include  human-­‐computer  interaction,  information  technology  for  decision-­‐making,  sustainability,  data  analytics,  operations  research,  and  forecasting.    Offered  in  the  heart  of  Silicon  Valley  at  the  UCSC  Silicon  Valley  Center  in  Santa  Clara.    Extensive  internship  program  aligns  with  the  needs  of  the  surrounding  Technology  industry.                                        

   Analysis:    In  review  of  all  of  the  iSchools  Master  level  program  it  became  clear  that  Rutgers  SCI  has  some  gaps  fill  in  order  to  continue  to  be  a  leader  in  the  “Information”  School  arena.    First,  it  should  be  noted  that  the  iSchools  have  the  same  focus:  “dedicated  to  advancing  the  field  of  information”  but  the  execution  of  that  mission  is  done  differently.    Some  Schools  focus  leans  toward  computer  science  or  business  while  others  a  squarely  focused  on  LIS.      The  fact  that  Rutgers  is  initiating  change  and  moving  toward  the  middle  of  these  two  bookends  shows  promise  for  the  future  of  the  masters  level  programs  at  the  new  School  of  Information.    Pay  particular  attention  to  the  University  of  Kentucky.  For  specific  detail  about  classes  offered  in  the  University  of  Kentucky  -­‐  A  Master's  degree  program  in  Information  Communication  Technology  (ICT)  program  see  course  curriculum  in  EXHIBIT  F.    

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Trends  and  Opportunities:  Job  Market,  Networking  and  Job  Roles    

Job  Prospects  at  Technology  Companies  I  reviewed  State  (New  Jersey  and  New  York)  and  National  trends  for  employment  within  the  job  title,  computer  and  information  managers.    New  York  technology  manager  jobs  are  moving  ahead  of  the  national  average  and  New  Jersey.    New  York  state,  and  especially  New  York  City  is  an  area  that  technology  job  growth  is  evident.    Additional  searches  in  this  area  are  necessary  both  primary  and  secondary  sources.    One  strategy  would  be  to  search  jobs  within  many  industries  that  have  the  skill-­‐set  that  that  MITI  develops.  Similar  to  the  available  jobs  the  MLIS  graduates  have  available  in  the  market  place,  so  to  would  the  MITI  graduates.    Many  jobs  are  within  varied  industries,  not  only  Technology  companies.    I  feel  that  technology  companies  are  the  first  place  to  focus  on  particularly  the  companies  in  New  York  City.  

Ø Trends  (2012-­‐2022)  1. U.S.  a  +  15%  increase  in  Jobs  2. New  Jersey  a  +  15%  increase  in  Jobs  3. While,  New  York  had  a  +  17%  increase  in  Jobs  

(EXHIBIT  G)    

Networking  In  addition  to  the  company  representatives  that  have  been  contacted  thus  far  there  according  to  the  MITI  Director  more  work  needs  to  done  in  this  area.    Suggested  areas  to  focus  on  are  listed  in  the  order  of  priority:  

Ø Focused  Networking  1. Companies  in  NYC  (first  tech  companies  then  non-­‐tech)  (EXHIBIT  H)(EXHIBIT  I)  1. Companies  in  NJ  (first  tech  companies  then  non-­‐tech)  2. iSchool  Caucus  (look  at  the  Sponsors  of  the  2015  Conference  –  Google  and  Microsoft  

Research)  3. Other  Rutgers  Staff,  specifically  staff  from  the  Business  School,  Computer  Science  and  

Engineering  4. Past  Undergrads  in  the  ITI  program  5. Adjunct  Professors  at  SCI  6. Current  staff  at  SCI  (this  might  have  been  done  already)  

 

Career  Related  Information  –  Tasks  and  work  activities  One  of  several  occupations  to  investigate  would  be  the  Computer  and  Information  Systems  Managers  job  tasks  and  work  activities.    Below  I  have  highlighted  some  of  the  task  that  would  be  required  for  this  type  of  position  as  well  as  typical  work  activities.    (The  information  below  is  according  to  the  O  *NET  Online  Summary  Report,  11-­‐3021.00  for  Computer  and  Information  Systems  Managers).  By  no  means  is  this  the  only  position  that  should  be  reviewed.  

Ø Tasks  1. Review  project  plans  to  plan  and  coordinate  project  activity.  2. Develop  and  interpret  organizational  goals,  policies,  and  procedures.  

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3. Consult  with  users,  management,  vendors,  and  technicians  to  assess  computing  needs  and  system  requirements.  

4. Stay  abreast  of  advances  in  technology.  5. Meet  with  department  heads,  managers,  supervisors,  vendors,  and  others,  to  solicit  

cooperation  and  resolve  problems.  6. Provide  users  with  technical  support  for  computer  problems.  7. Recruit,  hire,  train  and  supervise  staff,  or  participate  in  staffing  decisions.  8. Evaluate  data  processing  proposals  to  assess  project  feasibility  and  requirements.  

Ø Work  activities  1. Interacting  with  Computers  2. Getting  Information  3. Establishing  and  Maintaining  Interpersonal  Relationships  4. Thinking  Creatively  5. Developing  and  Building  Teams  6. Updating  and  Using  Relevant  Knowledge  

  (EXHIBIT  B)                                      

       

Analysis:    With  the  relatively  close  proximity  of  New  York  City  paired  with  large  information  technology  job  growth,  the  Rutgers  MITI  program  will  have  plenty  of  opportunities  to  expand  networking  between  leaders.    Increased  networking  will  lead  to  additional  information  about  what  skills  and  course  work  are  needed  to  flush  out  the  MITI  program  offerings.    See  also  EXHIBIT  J  and  EXHIBIT  K  for  additional  information  related  to  wages  for  information  technology  managers  and  college  graduate  major  and  occupation  information    

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SWOT:  Analysis     Strengths  (Internal  Core  Competencies)  

• Dedicated,  invested  Faculty  • Relationships  with  other  Schools  within  

the  Rutgers  community  • Existing  ITI  Undergraduate  Program  in  

place  and  successful    • Willingness  of  SCI  leadership  to  develop  

new  Masters  program  • Undergraduate  ITI  students  asking  for  ITI  

Masters  program  • Some  of  the  courses  that  would  be  needed  

are  already  developed  and  being  used  in  the  MLIS  program  

 

Weaknesses    (Internal  Challenges)  

• Siloed  educational  departments,  need  to  increase  partnerships  and  collaboration  between  Rutgers  schools  (Business  and  C.S)  

• Unified  departmental  philosophy  related  to  adding  the  ITI  Masters  program  

• Lack  of  robust  marketing  plan  to  increase  the  awareness  in  the  Rutgers  community  of  the  ITI  Master  program  

• Accreditation  needed  for  the  new  ITI  Masters  program?  

• Clarify  the  mission  statement  of  the  ITI  Masters  program  –  elevator  pitch  

• Adding  the  ITI  Masters  could  reduce  applicants  in  the  MLIS  program  

• Current  leadership  supports  the  addition  of  the  program  but  what  if  that  changes  

  Opportunities      (External  Unmet  Needs)  

• Technology  industry  is  expanding  and  job  opportunities  are  growing  

• Other  iSchools  are  beginning  to  offer  ITI  type  curriculum  at  the  Masters  level  

• Develop  external  innovative  relationships  with  IT  companies  

• Create  a  method  to  keep  in  touch  with  ITI  graduates  after  graduation  

• Strive  to  be  a  National  leader  in  the  development  of  the  ITI  Masters  program  

• Align  educational  curriculum  with  the  needs  of  the  job  market  

 

Threats    (External  Competition,  Barriers,  Regulations,  Risks)    

• Other  Educational  institutions  are  beginning  to  add  similar  programs  

• Need  concrete  feedback  for  potential  employers  as  to  the  value  of  this  degree  

• Correct  narrative/messaging/marketing  is  important  so  that  potential  applicants  will  apply    

• Unknown  curriculum  for  some  of  the  schools  that  are  offering  like  degree  

• Need  a  better  understanding  as  to  the  needs  of  the  business  community  for  job  applicant  with  this  new  masters  degree  

   

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Analysis:    The  focus  moving  forward  should  be  on  the  weaknesses  and  threats  as  listed  above.    It  seems  that  the  School  of  Communications  and  Information  is  going  through  a  metamorphosis  that  is  sure  to  reap  benefits  in  both  renewed  curriculum  and  potential  student  attendance.    The  addition  of  two  new  master  level  programs  (MITI  program  and  the  new  Masters  in  Information)  to  the  School  of  Information  brings  the  Rutgers  program  into  the  fold  of  their  peers  in  this  education  niche.  

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Technology  Websites/Organizations  

Ø Gigaom  https://gigaom.com/  Cloud,  Data,  Media,  Science  &  Energy,  Social  &  Web  

Ø Ecorner  Stanford  University  Entrepreneurship  Corner  http://ecorner.stanford.edu/  Stanford  University’s  Entrepreneurship  Corner  offers  3000  free  videos  and  podcasts,  featuring  entrepreneurship  and  innovation  thought  leaders.  Start  exploring  now.  

Ø Venture  Beat  http://venturebeat.com/  Various  Channels  for  all  of  your  IT  needs  

Ø The  Verge  -­‐  Apple  http://www.theverge.com/apple  Tech,  Culture,  Science,  Design  

Ø New  York  Tech  Meet-­‐up  https://nytm.org/  News,  Jobs,  Spaces,  Gigs  

Ø Information  Week  http://www.informationweek.com/  

Ø Wired  http://insights.wired.com/#axzz3LvQb79eI  Innovation  Insights  

Ø TNW  http://thenextweb.com/  Blog  

Ø The  Verge  -­‐  Google  http://www.theverge.com/google  Tech,  Culture,  Science,  Design  

Ø Business  Insider  http://www.businessinsider.com/sai  

Ø Tech  Crunch  http://techcrunch.com/  Blog  

Ø Bits  Blog  http://bits.blogs.nytimes.com/?_r=0  New  York  Times      For  further  information  and  constant  updates  on  all  of  the  above  sites  please  see:      http://www.netvibes.com/lisanazz#Best_Technology_Blog  

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EXHIBITS    EXHIBIT  A      Occupations  in  this  industry  have  fast  growth  rates  and  high  wages  

   

Project  IT  Industry  Growth    

Employment  growth  rates  of  the  largest  occupations  in  technology  industry  

 

         Available  at:  Lauren  Csorny,  “Careers  in  the  growing  field  of  information  technology  services,”  Beyond  the  Numbers:  Employment  &  Unemployment,  vol.  2,  no.  9  (U.S.  Bureau  of  Labor  Statistics,  April  2013),  http://www.bls.gov/opub/btn/volume-­‐2/careers-­‐in-­‐growing-­‐field-­‐of-­‐information-­‐technology-­‐services.htm    

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   EXHIBIT  B      

         Bureau  of  Labor  Statistics,  U.S.  Department  of  Labor,  Occupational  Outlook  Handbook,  2014-­‐15  Edition,  Computer  and  Information  Systems  Managers,    Available  at  http://www.bls.gov/ooh/management/computer-­‐and-­‐information-­‐systems-­‐managers.htm  

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   EXHIBIT  C      

       Bureau  of  Labor  Statistics,  U.S.  Department  of  Labor,  Occupational  Outlook  Handbook,  2014-­‐15  Edition,  Computer  and  Information  Systems  Managers,    Available  at  http://www.bls.gov/ooh/management/computer-­‐and-­‐information-­‐systems-­‐managers.htm    

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   EXHIBIT  D    

           The  Council  of  Economic  Advisors  October  2014  Report  titled,  15  Economic  Facts  about  Millennials  Available  at:  http://www.whitehouse.gov/sites/default/files/docs/millennials_report.pdf    

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       EXHIBIT  E        Education Path of our Nation – Inforgraphic

Education  Path  of  our  Nation  –  Inforgraphic.  Median  Earnings  by  Education.      U.  S.  Census.  Available  at:  http://www.census.gov/library/infographics/educ_stats.html    

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   EXHIBIT  F      

                                                     

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 EXHIBIT  F  –  (Cont.)  

                         

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   EXHIBIT  F  (Cont.)    

   University  of  Kentucky,  Information  Communication  Technology  (ICT)  Masters  Program  Course  Planner    Available  at  http://ict.uky.edu/masters                    

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 EXHIBIT  G    

 

     ON*NET  Online.    Summary  Report  for:  11-­‐3021.00  -­‐  Computer  and  Information  Systems  Manager.    See  Wage  and  Employment  Trends,  State  Trends.  Available  at:    http://www.onetonline.org/link/summary/11-­‐3021.0  

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   EXHIBIT  H    

       Building  a  Digital  City:    The  Growth  and  Impact  of  New  York  City’s  Tech/Information  Sector  Available  at  http://www.mikebloomberg.com/index.cfm?objectid=6B83D15C-­‐C29C-­‐7CA2-­‐F900AE45637F332B  

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       EXHIBIT  I    

                 The  New  York  City  Tech  Ecosystem:  Generating  Economic  Opportunities  for  All  New  Yorkers  Available  at  http://www.hraadvisors.com/wp-­‐content/uploads/2014/03/NYC_Tech_Ecosystem_032614_WEB.pdf    Also  see  www.nytecheconomy.com    

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   EXHIBIT  J    

   Occupational  Outlook  Quarterly.  Spring  2014.Available  at:    http://www.bls.gov/careeroutlook/2014/spring/art01.pdf      

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   EXHIBIT  K    

Where  Do  College  Graduates  Work?  Occupations  Groups   College  Major  

               Where  do  College  graduates  work?  U.  S.  Census.  A  Special  Focus  on  Science,  Technology,  Engineering  and  Math  July  10,  2014    Available  at:    https://www.census.gov/dataviz/visualizations/stem/stem-­‐html/