ChooseMySupport Adult Social Care eMARKETPLACE ChooseMySupport .

Adult Social Care

eMARKETPLACE

ChooseMySupportChooseMySupport

www.choosemysupport.org.uk

Introduction – ChooseMySupport

• Leicestershire County Council and Leicester City Council have created a website called ChooseMySupport.

• Supports people to look at options in Leicestershire, and find the products and services that best meet peoples needs.

• Part of the Personalisation programme

• It is similar to other online shopping websites, like Amazon, or eBay, but it specialises in local social care services.

• Easy to use with guidelines throughout.

• One place to search for products and services – should be peoples first port of call.

• Approves providers

• Choose My Support went live on the 13 April 2011.

Who is it for?

• Personal Budget holders – people who are assessed as needing support

• Leicestershire County Council Employees

• Self funders - people who pay themselves

• Carers, friends and family

• Social Care Staff

• GPs and other professionals

It is for everybody

Browsing, searching and Help

Browse and search for products & services.Searches can be undertaken by area.Where all things are equal, search results are randomised.Products & services are arranged into categories.Don’t need to register to search.You must register to sell products and services by creating an account.You must have an email account.

Once registered your status is set and you manage your account

Help function – provides information Guidance notes and help throughout the site

Categories Products & Services

Accommodation - Are you looking for somewhere to live or for new support in your home?

Being part of the community - Do you want to do more during the day or in the evening or at weekends?

Domestic Support - You may need help with things in the house like cleaning, washing and getting yourself a meal or you

Events, Education & Training - Do you want to learn new things or find out about events to go to?

Health & Wellbeing - Do you want more help to stay healthy? Here you can find health care services.

Lifestyle and Leisure - Do you want to do more with your spare time? Here you will find a lots of community activities

Personal Support - Do you worry that you can’t look after your garden or carry out repairs to your home?

Repairs and Maintenance Services - Do you worry that you can’t look after your garden or carry out repairs to your home?

Services for Carers - If you caring or arranging the care to someone else who is ill, frail or disabled.

Staying Independent and Safe - Do you find speaking up for yourself difficult or finding out what support you should be getting?

Support and Advice - Looking for legal or financial advice or perhaps help with planning your support?

Transport - Do you find it difficult to use public transport? Here you will find list of local transport services

Work and Voluntary Support - Do you want to work but you need to be supported? There are services that can give you information

Sub Categories

Searching & Buying Process

Selected Product/Service

Buying Process

Quotes – request a quote on a specific product

Call me back – requests a call back from the provider

Compare this – enables you compare products and services

Requests

Request

Buying Products

Buy now – adds product to basket

Provider Registration• Providers register via the ChooseMySupport website.

• All providers selling products or offering a service in City or County must register and be approved before their products and services will appear on the website.

• County and City have different approval processes

• A provider will have to be approved by both City and County if they wish to trade in both areas.

• System Associates support providers and they also manage the site.

• The Local Authority has full control over who appears on the site and who needs to be removed.

Log on to www.choosemysupport.org.uk

CLICK HERE to view the Leicestershire County Council

categories of approval.

Register as a provider

Register your business details……. Once registered on to the site, providers are required to electronically upload the relevant documentation and information.

Only then will your service become ‘approved’ by Leicestershire County Council.

There are 6 categories of ‘approval’ for

Leicestershire.

The service you wish to deliver will

determine the documents you need to upload.

You will be able to view the County

Approval Process here

Leicestershire County CouncilLeicestershire County CouncilChooseMySupport - Approval ProcessChooseMySupport - Approval Process

• As part of the approval process you will be asked to submit a completed 'Self-Assessment Questionnaire'.

At present this form is not an online form: to complete this form please complete the following steps

1) Copy and paste the Self-Assessment Questionnaire into a word document.

2) Complete the Self-Assessment Questionnaire on the word document.

3) Send the completed Self-Assessment Questionnaire to [email protected]

4) Submit at the time of initially registering your service on ChooseMySupport. This information will be filed along with all other documentation.

Click here to view and complete the self assessment questionnaire. Then return to the email address shown

You will receive an email confirming

your initial registration. The

email will take you back to the site to

complete registration

Complete the check-list

There is a 6 step check list. You need to complete all areas of registration before you apply for approval.

The service you wish to deliver will determine the documents you need to

upload.

Step 2: Is the Approval Stage

Enter the date your documents are valid

from and when they will need updating

Click here to select the

document you wish to upload

These services are not regulated by CQC, however maybe contracted by Leicestershire County Council.

CLICK HERE to edit, remove or view the documents you have

uploaded.

You can replace documents as required to ensure they are valid

Once you haveuploaded the documents relevant to your service category they will appear onyour profile.

When you have completed each step, they will turn green.

Once all steps are Completed just CLICK HERE for approval.

To manage and add services in the future you just need to go to ‘my account’.

Issue/ Query contact

Technical Email: [email protected]: 0845 5570707

Provider support

Email: [email protected]: 0845 5570707

Approval Issue County –[email protected] – 0116 3056374

City - [email protected]. Tel - 252 8772 or 252 8349

Support Network

Thank you

Please register your service

at www.choosemysupport.org.

uk

Without choice there is no Without choice there is no control.control.